CI GLOBAL TECH LLC

COMPANY OVERVIEW & OFFERINGCI GLOBAL TECH

PRODUCT OFFERINGCI GLOBAL

TECH

PRODUCT SKILLS

We have the following product skills Act! By Sage Sage SalesLogix Sage CRM

Act! BY SAGE - OVERVIEW

Over 100 successful implementation Have implemented over 1500 users of

Act Handled extensive implementation up

to 100 users Handled complex customization for

many industry verticals Delivered customization outside Act to

address customer needs

ACT! BY SAGE – CASE STUDY

CASE STUDY 1 Leading Mutual Fund Over 100 users 45 Locations Implementation time 3.5

weeks Implementation from

Single location and remote installation in the rest of the locations

Customization to map to customer needs

CASE STUDY 2 Global Leader in

Information Management services

Over 150 user in all the regions

Mix of client server and web

Had to setup multiple websites

Complex customization to manage the multi region challenges

Dual server implementation

SAGE SALESLOGIX - OVERVIEW Managed complex implementation with up

to 20 man months of customization Have in depth experience and

understanding of the product Have executed LAN, Web and hybrid

implementations Over 25 successful implementations Have implemented over 1000+ users Have trained certified resources for

Sage SalesLogix web 7.5.1

SAGE CRM OVERVIEW

Have executed complex customization in Sage CRM including integration to ERP, Booking Engine and CTI

SAGE CRM CASE STUDY CASE STUDY 1 Johnson & Johnson Needed a CRM system

to manage ALL the mothers in India with babies between the age of 0 and 3

The total # of contacts in the database will be over 2 Million

Built a inventory application to manage the samples sent to mothers

CASE STUDY 2 Wanted to manage their

leads and opportunities which come from various mediums like – phone, email, chat, walk ins

We deployed a system which integrated with their Phone (CTI), Email (Exchange), Chat (Avaya) and walk in

Further this system was also extended to their marketing teams

The complete implementation took 12 weeks

SAGE CRM CASE STUDY

Case Study 3 Online Travel

company Needed a CRM to

manage their customer queries / complaints

We implemented a system with a addition of 150 fields within 3 weeks

Integration with the travel booking system was also done so marketing teams can create lists from various parameters

Case Study 4 Largest Online/Offline

Travel company They needed a CRM

for their corporate baking group

Over 300 users spread across 150 locations

They manage business worth USD 1 Billion from Sage CRM

Heavy customization on workflows

TECHNOLOGY OFFERING

CI GLOBAL TECH

TECHNOLOGY SKILLS While we are the leading partner for Sage ,we

have a division which is focused on bespoke development

We have delivered product which are either add on’s to the Sage products are independent requirement from customers

We specialize in most of the prevalent skills like some listed below (not complete list) VB, VB.NET, VB SCRIPT, ASP, ASP.NET, C ,

C++, JAVA, JAA SCRIPT, HTML, DHTML, MS QSL, IBM DB2, ORACLE, SYBASE, MYSQL, HTML , FLASH , DREAM WEAVER

TECHNOLOGY SKILLS CASE STUDY

CASE STUDY 1 Leading logistics company – Blue

Dart Blue Dart had bought SalesLogix

and was implemented successfully. They wanted to have a leads modules for their 4000 employees as all of them were allowed to log in leads with incentives

SalesLogix Leads modules for such a high user base was not a cost effective solution for them

We built a leads module outside SalesLogix and completely integrated with SalesLogix.

The project was done in 3 weeks with 1/10th the cost compared to the leads module

CASE STUDY 2 Travel company Sage CRM was implemented by us They have a channel partner base

of around 5000 agents. They wanted to facilitate and track leads from them

Giving a Sage CRM user licenses posed 2 challenges – Firstly the cost and secondly training. Since the number of agents are large they could not afford to have a system in which you would require training

So we were assigned to build a add on module which would be cost effective and easy to use

One of the key objectives was to build the system like a portal (yahoo, msn) as you do not require training to use the portal and the same principal was to be applied while designing the module

VERTICAL DOMAIN SKILLS

Media – Implemented CRM / SFA solution for Ad sales for many TV, Radio and newspaper companies

Travel – Largest customer base for travel companies in India. Have implemented for offline and online companies

Financial services – Dozens of implementation in this domain for banks, insurance ,mutual funds and brooking companies

Manufacturing – have implemented complex systems in the manufacturing domain

High Tech – Experience in IT service, BPO, IT equipment (D Link)

Real Estate – Delivered solutions for real estate companies

VALUE PROPOSITIONCI GLOBAL

TECH

SERVICES OFFERING We offer trained and certified resources in the

below products and technologies We offer quick turnaround time and quality

deliveries We offer Services on the following platforms:

Products related services – Act! By Sage, Sage CRM , Sage CRM SalesLogix

Technology – Most prevalent technologies (As listed in this presentation earlier)

We offer the following services: Database design Customization / development / testing Remote / onsite implementation / support / training Integration with other products

THANK YOU & WE LOOK FORWARD TO HEAR FROM YOU!