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The Circle of Wealth® Sales System
Online Study Group Manual
Session 1
© 2014 MoneyTrax, Inc. All Rights Reserved.
Online Study Group Workbook – Session 1 Page 2
Step 1: Open Ended Questions
Step 2: Circle Talk
Step 3: CQ & CCP
Step 4: Explain how you get paid
Step 5: Referrals & Prospecting
Step 6: Review Questionnaires:
CCP & CQ
Step 7:
Find the Money
Step 8: Picking the Clubs
Step 9:
Life Insurance &
Other Products
Step 10:
The Close
2nd
Interview (Steps 6-10)
1st
Interview (Steps 1-5)
Circle of Wealth®
System 10-Step Sales Process
Personal Economic Model®
Online Study Group Workbook – Session 1 Page 3
Online Study Group Workbook – Session 1 Page 4
STEP 1: 10 Open Ended Questions (10 to 15 minutes)
The purpose of these questions is for you to find out if you want to work with this prospect and exactly what you will
have to do to help them.
1. How did you hear about us and what do you know about our company?
2. What are you currently doing in preparation for your financial future?
3. What do you like most about what you are doing?
4. What don’t you like about your current financial position?
5. What would you like to see enhanced or improved?
6. Describe the ideal financial professional/financial strategy?
7. What has been your past experience with preparing for your financial future?
8. What would you “ideally” like to accomplish with your financial strategy?
9. Tell me about your decision making process.
10. What keeps you up at night?
I would like to take the next few minutes and share with you what I do so that you can see if what I do is what you are
looking for. How would that be? (Open Circle Talk)
Online Study Group Workbook – Session 1 Page 5
(10 Open-ended Questions & What Keeps You Up At Night are available in the COW Launcher, type “docs”
into the search window.)
Online Study Group Workbook – Session 1 Page 6
STEP 2: Circle Talk 1 – Accumulators (20-30 minutes)
Screen 1: Your money is finite
Screen 2: Ways your Circle of Wealth can grow
Screen 3: Accumulated $, 1-10, illustrate the shortfall
Retirement: Ready or Not: illustrate current position
Rate of Return: focus of most advisors
Save More: save for screen 13
Work Longer: no one is interested in this option
Spend Less: show maximum amount available
Lifestyle $
Transferred $ (Unknowingly and Unnecessarily)
Screen 4: Opportunity Cost (core economic principal)
Screen 5: Major Wealth transfers: illustrate only one or two
Screen 6: Capital is Critical (be your own bank)
Screen 7: Strategies of the Game: Tic Tac Toe
Screen 8: Clubs vs. Swing
Screen 9: Product vs. Process
Screen 10: Risk
Screen 11: Transferred Money
Impact of finding transferred money
Screen 12: Bucket story
Screen 13: Financial Prescription (How much should you be saving?)
If I can find the money will you save it?
On a scale of 1-10 how does what I do…
Circle Talk 2 - Seniors and Retirees: This presentation is very similar to Circle Talk One
except that it is designed for those who are near or currently retired.
Online Study Group Workbook – Session 1 Page 7
STEP 3: Client Communication Profile and Confidential Questionnaire (two minutes)
Client Communication Profile (CCP): is a tool to gain insight into how to best communicate with your clients
effectively. The CCP is an online assessment that will take your client about ten minutes to complete.
The information provided in the profile will provide you the opportunity to better serve your client by knowing
exactly how they process information. It will perhaps allow spouses to understand one another's differences in
this area and for the first time communicate on a higher level with one another in the area of their finances.
See the CCP Gateway in your software for more information and to order codes. (Available in the COW
Launcher, type “ccp” into the search window)
Confidential Questionnaire (CQ): Two-Page Hard Copy or eCQ (Available in the COW Launcher, type
“docs” into the search window)
Give the prospect the questionnaire and ask them to complete it before your next meeting. This should not take
them more than ten minutes to complete. You are just looking for an overview of their finances and will request
the documents you will need at a later time.
Do not fill this out for your client. You do not get paid to fill out this questionnaire. You get paid to sell.
Schedule 2nd
appointment
STEP 4: Two Ways I get Paid (two minutes)
1. First: Club Selection* (*Fee based advisors would replace the first way you get paid with their fee
structure.)
Manufacturer
You will never pay me directly
2. Second: Referrals
Life Blood of any business
If I can …
Online Study Group Workbook – Session 1 Page 8
STEP 5: Referrals & Prospecting (five minutes)
Referral Criteria (who you want referred to you):
Friendly
Responsible
Married
Happily Married
Children
Serious about their money
Referrals & Prospecting:
What are you doing now?
Are you really about the “swing” or just the “clubs”?
You have more to say than you can say in person
You should touch every client on a regular basis (8-10)
You must constantly build your prospect database pool.
Review the MoneyTrax Marketing Handbook to see all available tools, tips and suggestions. The
most popular tools are listed below, each are discussed in the handbook. To download & print:
www.moneytrax.com/marketingtools.
Referral & Prospecting Business Cards – For more info:
www.moneytrax.com/moneytraxbusinesscards
Prospecting DVD Web Page, Web Hosted Videos and/or Prospecting Videos available on
DVD: 10 Available Titles - To watch videos and learn more go to www.moneytraxdvds.com
Video Vignette Marketing System
MoneyLink e-Newsletter – supplied quarterly in a digital version for all current COW
licensees to use.
Prospecting & Client Postcards
Planning Guide Tri-fold Brochure & Interest Survey Insert
End of First Interview
Online Study Group Workbook – Session 1 Page 9
Second Interview (Allow One to Two Hours)
You will probably not need the full two hours but you want to make sure that your prospect does not have to get
up and leave in the middle of your presentation on how to find the money. Take your time and make sure they
understand every point you are trying to make.
Step 6: Review Questionnaires: CCP & CQ
Review the Client Communication Profile (CCP) and review of the Confidential Questionnaire (CQ) using the
“Discovery Questionnaire” (DQ). The Discovery Questionnaire will give you additional open ended questions
to ask in the review of the information in the two page questionnaire. You need to know, not only the numbers,
but how they got to their current financial position.
(CQ and DQ available in the COW Launcher, type “docs” into the search window.)
STEP 7: Finding the Money
Always start at the place where the client is transferring away the most money and the area that will have the
biggest impact. In addition, you want to consider the money that will be easiest to get.
A) Mortgage: (Mortgage Master Module) Mortgage Master will help you find money when you see where
your prospect.
Can cash out to pay off non-deductible debt
Is prepaying principal payments
Is considering putting more than minimum down
Currently has less than a 30-year mortgage
Has a current loan rate higher than refinance rate
Is interested in saving taxes
Could lower their payment by refinancing
Can eliminate PMI (private mortgage insurance)
Has equity from appreciation (rules apply)
Note: Mortgage Master is concerned with cash flow not cash out.
B) Taxable Accounts: (Tax Master Module) Tax Master uncovers money being lost from compounding
interest in taxable accounts.
1) CIT Presentation: Compound Interest Tutorial
This presentation allows you to illustrate the lump sum necessary to cover an increasing tax
stream from a taxable asset. It helps you convert taxable assets to tax favored accounts like
annuities and life insurance.
2) IFR Presentation: Three ways to pay tax - Increase, Flatten, Reduce
You can illustrate:
Moving all the money
Moving earnings only
Moving principal and interest
Paying taxes out of Lifestyle
Subtracting taxes from withdrawal
Online Study Group Workbook – Session 1 Page 10
C) Qualified Plan contributions above the company match (Qualified Plan Module)
You must be able to illustrate:
The fundamentals of Qualified Plans
Qualified Plans defer the tax and the tax calculation
The potential return on Qualified Plan accounts
The value of the company match
The impact of a one dollar contribution to a Qualified Plan
D) College Funding: (College Planning Module)
You must be able to illustrate:
The client is not alone. The vast majority of a family’s savings for college are either
underfunded or non-existent. It’s not too late
Successful college funding requires proper planning and strategies. Without proper education
and planning expertise, you may wind up solving one problem and causing another.
There may be components of cost that I hadn’t considered and I may have assumed
something to be true about college expenses that may not be so.
Starting now, it would probably be a good idea to project the anticipated cost of college. The
cost is a complex combination of several expense factors as well as elements of financial aid
and time to graduate.
What I thought to be true about college funding, may not be true!
This is far greater of an expense that I’d originally thought and I am ill-prepared.
Perhaps we should consider the impact that paying for college has on our retirement AND
determine what available planning alternatives there might be.
What I thought I was going to do, is exactly the wrong thing to do…so where do I go from
here? Can you help me?
This sounds like a perfectly logical approach, but there are details of borrowing that I’m sure
I’m unaware of. I should probably consider adding a college financing professional to my
team.
There’s probably a great deal of risk/reward of which I am currently unaware. In light of the
tremendous expense and opportunity cost at retirement that paying for college will have, I
may be wise to seek or engage a professional for proper college planning.
This is a major undertaking and the consequences could be severe.
This is a process. There are things I should do before I simply start paying the college
invoices.
Each investment vehicle provides a different set of benefits.
Review plan-benefit matrix.
Online Study Group Workbook – Session 1 Page 11
E) Expenses: (Circle Talk and Toolbox Calculators)
Helping your client eliminate all non-deductible debt should be a major focus of your planning process.
You should be able to illustrate the:
Cost to finance cars
Cost of credit cards
Opportunity cost on term insurance
Opportunity value of increasing ones auto deductible
Opportunity value of increasing home deductible
Necessity of owning an umbrella policy
Necessity of having current Wills and Trusts
Necessity of owning all the disability insurance you can get
Lifestyle: (Final option)
F) Lifestyle Money
Last alternative is for your client to reduce lifestyle. While it is our desire to find the money in the above
places without it dramatically affecting the client’s lifestyle this is not possible with every prospect.
Unfortunately, many will not be able to make it financially if you do not address this area.
STEP 8: Picking the Clubs - Where would you like to put the money?
Now that we have found the money where would you think would be a good place to consider parking it that
will give you everything you are looking for? First let’s talk about where you have been putting it.
Pay off your home (Mortgage Master)
Qualified Plans (Qualified Plans)
Mutual Funds (Tax Master)
Stock (Spending Game)
Real Estate (Spending Game)
CDs, Money Market (Tax Master, IFR Tutorial)
Bonds (Tax Master, IFR Tutorial)
You have the power now to be able to discuss the pros and cons of where would be the best place or places for
them to put their money. Simply go to the appropriate module to illustrate the truth about how their money
would perform in that arena.
Accumulation vs. Distribution
Accumulation (best to least valuable): This tool will allow you to get a picture of how your prospect
sees the financial world. There are no right or wrong answers.
Distribution (least valuable to most): This tool is designed to allow you to communicate the
importance of having a strategy of spending the assets they have accumulated. You have to know the
rules.
The distribution conversation is to be used when you are describing to your client how you see
liquidating their assets. This is usually done in Step 10 with the Spending Game.
Permanent Life Insurance comes with a bonus – Net Death Benefit.
Online Study Group Workbook – Session 1 Page 12
STEP 9: Life Insurance & Other Products and the Private Reserve Strategy®
Private Reserve Strategy®
A strategy designed to help develop or improve one’s financial position by avoiding or minimizing
unnecessary wealth transfers where possible, and accumulate an increasing pool of capital providing
accessibility and control. A fundamental key to the Private Reserve account is that the money must be
accessible through collateralization.
(You will want to circle collateralization and explain what that means.)
Your Wealth and Income Potential Discussion
If you got all the money you were going to earn in a lifetime in one check, would you handle it
differently? Treat every check that way.
You must PUMP the cash flow into the investment and savings tanks.
What happens when you need to make a “major capital purchase” (something you cannot pay for
in full at the time of purchase)?
You need an account where you have access to your money with collateralization
Draining the tank; future effect of paying cash
Purchase without draining your tank: Collateral Position /loan from financial institution securing
the loan with your private reserve account
Amortizing vs. Compounding Interest
Needs vs. Wants Discussion (COW Tales, Vol. 4)
Difference between “needs analysis” and life insurance is about “wants”
Car, Home, Education Discussion
Life insurance is the only product that will guarantee that what you want to happen will happen.
Online Study Group Workbook – Session 1 Page 13
How long will the proceeds last? This is what you have, is it what you want?
How much is enough? Let’s calculate how much insurance you would “need” to accomplish what you “want”.
How long will the proceeds last? Plug in the client’s new number to how much insurance they want and illustrate how long that
amount will last. What does this say to you? You cannot leave someone rich from insurance. If
you bought all they will issue it is not going to be enough because of inflation.
I have one question. How much do you want?
Client now wants all the insurance the company will issue but they still have one major concern--How much
will it cost?
10 Minute Lesson on Life Insurance (COW Tales, Vol. 5)
1. How much premium? Your prospect has a belief system about life insurance. The five minute lesson will
allow you to communicate the truth about the product. When they understand it they will want all they
can get and they will want to put in all they can.
2. MEC Policy: Maximum Efficient Contract
3. Benefits
Online Study Group Workbook – Session 1 Page 14
Club vs. Swing - Building Your Personal Circle of Wealth® System (ToolBox/Insurance)
1. Club vs. Swing: ToolBox
Illustrate how a life insurance policy can be used to set up a system to accomplish ones financial goals and
desires. Process not Product. The Swing not the Clubs.
2. Garage Story (COW Tales Vol. 13 - Insurance as a garage)
Other Products
Protection Products Long Term Care
Major Medical
Disability
Term Life
Property and Casualty
Wills and Trusts
Investment Products Qualified Accounts
Savings Accounts (MM, CDs)
Securities (Stocks, Mutual Funds)
Annuities
Real Estate
Collectibles
Online Study Group Workbook – Session 1 Page 15
STEP 10: The Close
The Conceptual Close: System modules
Fill out the paperwork
Get the Check
Ask for the referrals
Annual Review: Repeat the sales process
The Validation Close: Spending Game
The Validation Close involves the Spending Game which is an advanced tool and beyond the scope of
the basic training school. We will introduce this tool to you in the basic training class but this will be
only a brief introduction. The Spending Game allows you to:
Look at your client’s assets all on one page
Develop a plan for accumulation and distribution
Illustrate diversification strategy
Illustrate your asset allocation model
Annual Review: Repeat the sales process
You have more than enough ammunition to last a lifetime with any client. You do not need to feel that you have
to show them everything at once. Get the savings process started and come back to some of their less pressing
problems at another time.
As your client becomes more and more educated about the areas of their finances that can cause wealth transfers
they will come back to you to help them with their swing. The Circle of Wealth® system is designed to help
you communicate more effectively with your clients. It is a system written for the client. The wisdom you
shared, learned and communicated through the Circle of Wealth® system will profit you and your clients.
Always remember: Wisdom without compassion is arrogance. Be kind and compassionate with the wisdom you
impart.