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Presentation_ID 1© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco Industry Certifications & Discount Vouchers
Presentation_ID 2© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Slide Deck Content
This is an overview of the global talent skills gap and the importance of Cisco industry certifications. It provides information on Cisco certification exams and discount vouchers that map to Networking Academy curricula as well as an overview of certifications and training that go beyond the content offered via Networking Academies.
Academy audiences
1. Please tailor this presentation to your goals, audience, and time constraints2. Notes are provided in this presentation to identify key speaking points3. Send any feedback to your theater Networking Academy program contacts
Additional info:
Valid as of June 2009Content valid:
Internal teamsAppropriate for:
Cisco Certification Exams & Available Networking Academy Discount Vouchers Topic:
Revision 2.0
Presentation_ID 3© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
KnowledgeGap
Voice Transport
Telecommuting and VPN
Wireless
Future Converged Applications
Collaboration
Video
Broad education and experienceare required for new careers.
Enhanced Security
Evo
lutio
n of
the
Net
wor
k
Time
Switching
Routing
Data Center/Storage
The role of the network grows.
Converged Solutions
BRKCRT-1103 13613_05_2007_c2
Emergence of a Skills Gap
Presentation_ID 4© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Right Experts, Right Place, Right Time
Rest of APACMarket Need: 190,000
ChinaMarket Need:
430,000
IndiaMarket Need:
334,000
Source: IDC Skill Gaps Research and Bain 2007 Global Job Market Analysis
Latin AmericaMarket Need:
216,000
Central and Eastern Europe, Russia, and CIS
Market Need: 261,000
Middle East and AfricaMarket Need: 238,000
JapanMarket Need: 179,000
North AmericaMarket Need: 656,000
Broad and Deep Talent GapThe gap of skilled networking professionals is estimated to be about 3 million in 2012.
Presentation_ID 5© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Projected Growth in Advanced Technologies
Voice
Wireless
Security
Gro
wth
Time
Job Role and Market Growth
2008 Worldwide Survey by Forrester Consulting on behalf of Cisco
Companies are dedicating job roles now and expecting to increase the trend within five years.
Security:
– Expect increase from 46% dedicated now to 80% in 5 years.
Voice:
– Expect increase from 40% dedicated now to 69% in 5 years.
Wireless:
– Expect increase from 39% dedicated now to 66% in 5 years.
Presentation_ID 6© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco Certification Programs
Roman RodichevSenior Systems Engineer for MasterLink
"Once I came to know about Cisco Systems, how large their industry footprint was, how versatile their products were, and how much respect Cisco certified engineers had, I knew that this was my niche and that I should stop looking for other career avenues."
Presentation_ID 7© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
“Does my workforce have the ability to deal with the increased pace of change? Do I?”
“Do I have the training and skills that I need to stay competitive?”
Value of Certifications to Professionals and Employers
Screen job applicants and validate technical knowledge
Ensure quality, competency, and relevancy
Create platform for career development
Provide credibility with employers and customers
Offer recertification to maintain skills
Presentation_ID 8© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Benefits of Training and CertificationsFor Employers Productivity:
– 66% of managers believe that certifications improve the overall level of service and support offered to IT end users and customers.*
– 75% of managers say certifications are important to team performance.*
– Organizations with 40–55% of team members certified performed above the average of all organizations.*
Better return on investments: The right skills to ease deployment, use products to their fullest, and get the most out of the IT investment.
Lower costs: Skills to efficiently handle issues that arise. Less downtime equals lower costs.
Increased customer satisfaction: IT training increases customer satisfaction. Trained workers know how to solve problems more quickly and with a greater success rate.
* Source: IDC, "Impact of Training: Functional Excellence Leads to Operational Productivity," Doc# 215762, December 2008.
Presentation_ID 9© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Benefits of Training and CertificationsFor Employees Differentiation: At company and in market Improved chance of being hired:
– According to a Forrester Research survey,* IT decision makers rated certifications second only to four-year degrees in qualifying for positions. They rated certifications first for predicting job performance.
– An additional study of hiring managers from about 700 companies found that IT companies view certifications at least as important as a bachelor’s degree.**
Improved compensation:– Certified individuals have an average compensation premium of at least
10%.*** (U.S. data) – Certification Magazine, December 2008: “Perhaps the most significant
observation that resulted from our Salary Survey this year, however, was that being certified carries greater value today than yesterday.”
* Study commissioned by Cisco and conducted by Forrester Research, June 2008.
** The Journal of Information Technology Education, Volume 7, 2008.
*** Payscale.com, January 2009.
Presentation_ID 10© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Average Salary of a Network Engineer in the United States
Payscale.com (1/09)
$52,358
$63,407
$63,679
$69,320
$71,983
$84,533
Network Engineer + 1-4 years of experience
Network Engineer + CCNA
Network Engineer + 5-9 years of experience
Network Engineer + CCNP
Network Engineer + 10-19 years of experience
Network Engineer + CCIE
Cisco Certifications Boost Average Salaries at Least 10%
Presentation_ID 11© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Source: Certification Magazine Salary Survey 2008 (12/08)
Compared Average Salaries
$67,560
$80,890
$81,520
$91,870
$120,330
CCENT
CCNA
Network Professional
CCNP
CCIE
Here are the average salaries for Cisco certifications compared to the average networking professional salary in the
United States
Presentation_ID 12© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Expanding Cisco Career Certifications
Career Specialty
Security
Unified Communications
Wireless
Storage Networking
Optical
Advanced Routing and Switching
Foundation
Expert:CCIE® R&S, Storage, SP,Security, Voice, Wireless,
and CCDE™
Professional:CCNP®, CCIP®, CCSP®,
CCVP®, and CCDP®
Associate:CCNA®, CCENT™,
CCNA Security, CCNA Voice, CCNA Wireless, and CCDA®
Cisco Confidential
Presentation_ID 13© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
Cisco CCENT Network Technician
Skills to configure, operate, and troubleshoot a small routed-and-switched network
Connection to other networks (LANs and WANs)
Basic optimization of a LAN
Identification and mitigationof basic security threats
Basics of wireless LANs
CCNACCENT
CCNP
CCIE
Presentation_ID 14© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNA
CCNP
CCIE
Cisco CCNA Network Associate
Skills to install, operate, and troubleshoot small and medium-sized business (SMB) and enterprise branch networks
Identification and mitigation of common security threats
Configuration of wireless LANs and implications for network
Troubleshooting
Presentation_ID 15© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNA
CCNP
CCIE
Cisco CCNA Security
Verifies an individual’s skills in the following roles:
– Network security support engineers
– Security administrators
– Network security specialists
Enables installation, monitoring, and troubleshooting of Cisco security technologies for small branch offices
Confirms ability to implement security policies and mitigate risk in networks
Prerequisite for CCSP certification
Presentation_ID 16© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNA
CCNP
CCIE
Cisco CCNP Network Professional
Ability to install, configure, and troubleshoot converged local- and wide-area networks with 100–500+ nodes
Manage core and edge as an integrated network infrastructure, ensuring quality of service
Four required exams
Presentation_ID 17© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Award-Winning Certification Program
Certification Magazine: Top Ten Certifications, November 2006
Best Hands-On Program
Best Specialist Certs Toughest Recert Best Entry Level
Special Report: 2006 CRNTraining and Certification Study
Redmond: 10 HottestCertifications for 2008
Trainingindustry.com: Top 20 IT Training Company 12/2008
2006 Gold Brandon HallExcellence in Learning Award
Presentation_ID 18© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco Certification Exam Student Discount Vouchers
Presentation_ID 19© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Global Discount Voucher Program
Discount vouchers allow qualified Networking Academy students to take the following Cisco certification exams at a reduced cost:
– ICND1 (640-822) (CCENT)
– ICND2 (640-816)
– CCNA (640-802)
Discounts range from 50 to 80% off the exam price
Discount vouchers are not currently offered for the following exams:
– CCNP Composite (642-892)
– BSCI (642-901)
– BCMSN (642-812)
– ISCW (642-825)
– ONT (642-845)
– IINS (640-553) (CCNA Security)
Presentation_ID 20© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Networking Academy Curriculum & Certification
Discovery 1+
Discovery 2 *
CCENT(ICND1 640-822)
* If student passes Discovery 2 final with 75% or higher they are eligible for ICND1 voucher
Exploration 1+
Exploration 2
CCENT(ICND1 640-822)
Student is not eligible for an ICND1 voucher
X
Discovery 1, 2, 3, 4 **Or
Exploration 1, 2, 3, 4**
CCNA
ICND1 (640-822)+
ICND2 (640-816)
CCNA CompositeCCNA (640-802)
** Student passes Discovery 4 or Exploration 4 final with 75% or higher they are eligible either the two or one exam offer, but not both
Presentation_ID 21© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Qualifying for a CCENT (ICND 1) Discount Voucher
Student completes CCNA Discovery 1&2 and passes first attempt of final exam with 75%
or higher
Instructor inputs “P” in Academy
Connection grade book
Link to request ICND1 discount
voucher appears on student home
page
Student requests Pearson VUE
voucher for exam & voucher code
number will appear in student
profile
Students must use their Academy
Connection ID & Username when registering with
Pearson VUE for an exam in
conjunction with the voucher code
Presentation_ID 22© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Qualifying for CCNA Discount VoucherTwo Exam Option (ICND1 & ICND2)
Student completes all four courses of
CCNA Discovery or CCNA Exploration and passes first attempt of final exam in fourth
course with a 75% or higher
Instructor inputs “P” in Academy
Connection grade book
Links to request voucher for ICND 1, ICND2 & CCNA composite exams appear on student
home page; Choose vouchers for ICND1 & ICND2
Student requests Pearson VUE
voucher for exam & voucher code
will appear in student profile
Students must use their Academy
Connection ID & Username when registering with
Pearson VUE for an exam in conjunction
with the voucher code
Presentation_ID 23© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Qualifying for CCNA Discount VoucherOne Exam Option (CCNA Composite)
Student completes all four courses of
CCNA Discovery or CCNA Exploration and passes first attempt of final
exam of the fourth course with 75% or
higher
Instructor inputs “P” in Academy
Connection grade book
Links to request and ICND1, ICND2 &CCNA composite
appears on student home
page; Choose link to CCNA
composite voucher
Student requests Pearson VUE
voucher for exam & voucher code
will appear in student profile
Students must use their Academy
Connection ID & Username when registering with
Pearson VUE for an exam in conjunction
with the voucher code
Presentation_ID 24© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Taking a Cisco Certification Exam Cisco exams are only offered through Pearson VUE
authorized test centers (www.pearsonvue.com)
Pearson VUE has been a test delivery provider for Cisco’s computer-based certification exams since 2000
There are three different methods to register for an exam with Pearson VUE:
1. Contact a Pearson VUE agent directly (www.pearsonvue.com/cisco/contact)
2. Register via the Pearson VUE website (www.pearsonvue.com)
3. Call or visit a test center directly; to locate a test center visit the Pearson VUE website (www.pearsonvue.com) and use the “Locate a Test Center” option
Presentation_ID 25© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Becoming an Authorized Test Center Pearson VUE is accepting applications to become a
test center and will assist you in identifying the basic requirements to becoming a test center
Find more information on how to become a test center & basic requirements post log-in on Academy Connection in the Certification & Voucher section
You will find applications at www.pearsonvue.com/pvtc/join/
Presentation_ID 26© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco Beyond Networking Academy (Optional)
Presentation_ID 27© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco Press Resources
Enhance Classroom or Web-Based Training
Cisco Press Learning Path
ExperienceLearn Prepare Practice Expert Level
www.ciscopress.com
Presentation_ID 28© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Virtual Labs
Mentors and Experts
Customized Training
Online Assessment
Career Certificationsand Specialization
E-Learning
The Only Authorized Sourcefor Cisco Training
www.cisco.com/go/learningpartners
Authorized TrainingCisco Learning Partners
Presentation_ID 29© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNA
CCNP
CCIE
Cisco CCNA Voice Verifies an individual’s skills in the following roles:
– Voice administrator
– Voice engineer
– Voice manager
Validates skills in telephony, VoIP infrastructure, and unifiedcommunications applications
Capable of performing baseline installation, configuration, and maintenance tasks on Cisco VoIP solutions
Prerequisite to CCVP certification
Presentation_ID 30© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNA
CCNP
CCIE
Cisco CCNA Wireless Verifies an individual’s skills in the following roles:
– Network administrator
– Wireless technician and support technician
– Security engineer focused on wireless networks
– WLAN project manager
– Wireless support specialist
Confirms ability to configure, implement, and support basic wireless LANs in SMB and enterprise environments, specifically Cisco equipment
Capable of installing, configuring, monitoring, and troubleshooting Cisco WLAN in SMB and enterprise
Presentation_ID 31© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNASecurity
CCSP
CCIESecurity
Cisco CCSP Security Professional Confidently use Cisco security devices and solutions:
– Implement and manage comprehensive strategies for risk management, threat mitigation, and security policy compliance
– Install, configure, manage, troubleshoot, and optimize end-to-end security while delivering required network performance
Meet US 4011/4013 InfoSec training standards Program updated to shorter four-exam path:
– Three required (SNRS, SNAF, and IPS)
– One elective (SNAA, MARS, or CANAC) Program updated and refreshed in
August 2008:
– New: SNRS, SNAF, SNAA, and MARS
– Retired: SNPA and HIPS
– SNAA: Elective with MARS or CANAC
Presentation_ID 32© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNAVoice
CCVP
CCIEVoice
Cisco CCVP Voice Professional Confidently use Cisco VoIP and IP PBX devices and solutions:
– Implement and manage complex IP telephony solutions
– Install, configure, manage, troubleshoot, and optimize end-to-end IP telephony solutions as well as interface to legacy telecom systems
– Training classes develop practical skills using hands-on lab exercises that model typical “real world” challenges for performing as a voice specialist
Two paths to CCVP are maintained:
– Cisco Unified Communications Manager (v6.0 refreshes v5.0)
– Cisco CallManager 4.1 Products refreshed in March 2008:
– CVOICE, CIPT1, and CIPT2
– Related Cisco Unified Communications specialist certifications also updated
Presentation_ID 33© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco CCDA Design Associate Determine customer requirements for network performance, security,
capacity, scalability, voice integration, and wireless solutions
Specify foundation for network infrastructure
Understand design implications
Prerequisites: CCNA and BCMSN-level knowledge
One required exam (DESGN)
Last updated in February 2007: Emphasis on converged model to support service delivery
www.cisco.com/go/learnnetspace
CCDA
CCDP
CCDE
Presentation_ID 34© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco CCDP Design Professional Develop intermediate and detailed network design to support
intelligent network services
Meet specific requirements for performance, scalability, and high availability
Prepare design for voice integration
Prerequisites: CCNA and CCDA
Three exams (ARCH, BSCI, and BCMSN)
Last updated in August 2007
www.cisco.com/go/learnnetspace
CCDA
CCDP
CCDE
Presentation_ID 35© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco CCDE Design Professional Identifies professionals who have expert-level knowledge and skills in
infrastructure design
Target: Sr. network designer and architect, network lead for enterprise IT infrastructure team, and network contributors for enterprise architecture team
Prerequisites: None, 7 years recommended experience
Two exams: Qualification and Practical
Emphasizes network design principles at the routing layer and ability to assess and translate network business requirements into technical designs.
Rolled out in August 2008
www.cisco.com/go/learnnetspace
CCDA
CCDP
CCDE
Presentation_ID 36© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
CCIEs Worldwide Most highly respected IT certification for more than 15 years
Hands-on lab differentiates CCIE
More than 20,000 CCIEs worldwide—less than 3% of all professionals certified by Cisco
Demonstrate strong commitment and investment in networking career, life-long learning, and dedication to remaining an active CCIE
Presentation_ID 37© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
www.cisco.com/go/learnnetspace
CCNACCENT
CCNP
CCIE
Cisco CCIE Certification CCIE R&S: Configure and troubleshoot complex converged networks
CCIE Security: Configure complex, end-to-end secure networks, troubleshoot environments, and anticipate and respond to network attacks
CCIE Service Provider: Configure and troubleshoot advanced technologies to support service provider networks
CCIE Storage: Configure and troubleshoot storage area networks over a variety of interfaces
CCIE Voice: Configure complex, end-to-end telephony, as well as network, troubleshoot, and resolve VoIP-related problems
CCIE Wireless: Plan, design, implement, operate, and troubleshoot wireless network and mobility infrastructure
Presentation_ID 38© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Cisco 360 Learning Programfor CCIE Routing and Switching
ExpertExpert
Start
Presentation_ID 39© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Mobile Labs for CCIE Routing and Switching: Green, Mobile, and Global
From Lab Racks To Virtual Lab
Presentation_ID 40© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
MoscowMoscow
KarachiKarachiRiyadhRiyadh
JohannesburgJohannesburg
SingaporeSingapore
SeoulSeoul
Mexico CityMexico City
CairoCairo
IstanbulIstanbul
KievKiev
Kuala LumpurKuala Lumpur
ShanghaiShanghai
BelgradeBelgradeNew DelhiNew Delhi
JakartaJakarta
Ho Chi Minh CityHo Chi Minh City
OsakaOsakaJordanJordan
Pilot
Q3-2008
Q4-2008
Q1-2009
Q2-2009
Q3-2009
Extending Mobile Lab Testing Around the World:
CCIE Routing and Switching
Sites are added and changed often.
Please see https://cisco.hosted.jivesoftware.com/docs/DOC-3224 for a complete schedule.
Presentation_ID 41© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential