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Cisco IPICSIP Interoperability and Collaboration System
OverviewTedi Tardiana
Nusantara Compnet [email protected]
Fact
Do you know ….
What is the most reliable communications system in the emergency event?
Answer = radio communications system!
Agenda
Conclusion
Case Study
Benefit
The Solution
The Challenge
Basic Radio
The Elemental Radio
• For the purposes of this discussion, all radios have three basic things in common:
Simplex Operation
• One way communication• Transmitter to Receiver• On the same frequency (channel)
Half Duplex Operation
• One way communication at any given time• Transmitter to Receiver
Full Duplex Operation
• Simultaneous two way communication is possible• Two transmitters and two receivers• Requires a “pair” of frequencies
Conventional Radio Systems
• The “original” radio systems and still the most pervasive• Each “channel” requires a frequency or frequency pair• Voice, Signaling, Control and Data transport are all
analog
Trunked Radio Systems
• More efficient use of bandwidth than Conventional systems
• More complex system then Conventional systems• A pool of frequencies is used to provide “talkgroups”
Repeaters
• Used to extend the “footprint” of a radio system• Use a transmit and receive frequency pair per “channel”• Like to be up high on mountains, buildings or towers
A Radio Coverage Map
A Few Portable Radios
The Problem: Communication Silos
Police
Fire Department
Private Security
Yesterday's Solution: Radio Exchange, when/if available
Police
Fire Department
Private Security
Each End User Has A Radio Per Silo…….Works in Small Events
Police
Fire Department
Private Security
Agenda
Conclusion / Summary
Case Study
Benefit
The Solution
The Challenge
Basic Radio
The Underlying ProblemInnovation Has Created Complexity
Information Overload• Too many devices• Anywhere/anytime
Technology Limits• No Collaboration• Limited access
What Users Really Want
Information Control• Where I am• When I want
Technology Solutions• Devices that work together• Simple access to services
The Challenge !!!
How to Increase System Collaboration !!!
The Challenge !!!
• Collaboration between Radio in different frequency
• Collaboration Radio to IP Phones• Collaboration Radio to PSTN Phones• Collaboration Radio to Mobile Phones • Collaboration Radio to Mobile Devices
(Notebook)• Collaboration Radio to other devices in different
geographic area !!!
Agenda
Conclusion
Case Study
Benefit
The Solution
The Challenge
Basic Radio
Cisco IPICSDissolving the Interoperability Silos
IP PhonesPTT Radios
PC Clients
Devices/Networks
NextelPhones
MobilePhones
FirePolice
EnterpriseOrganizations/A
gencies
Retail
Dep
artm
ents
Hea
dqua
rter
sB
ranc
h O
ffice
s Dep
artm
ents
/Loc
atio
ns
UnifiedCommunications
Sensors VideoSurveillance
Applications/Media/InformationGIS and
Data
Cisco IPICSIntelligent platform –
controls media and information
Cisco IPICS Components
+
PMC – Windows-Based PTT Client (4)
IP Phone Access (10)
Cisco IPICS Licenses
+
“Radio” Channels (4)
Cisco IPICS Server Software
Management ConsoleLinux OS with Informix Database
Cisco IPICS Hardware (MCS Server)MCS 7825 and 7845 Platforms
Cisco IPICS Ops View Multi-tenant or multi-group management application for administratorsOrganizes users, user groups, PTT channels, and PTT channel groups into different user-definable viewsEach organization/agency can be restricted to view only their own operations
SolutionsCisco IPICS Serverand Policy Engine
Cisco IP Phonesw/ PTT Services
IPICS Management Console
Cisco IPICS PMC Client
RadioFrequency 200
LMR Gatewayand Media Services
PSTN
PSTN/CellularPhones
VoIP Gateway & Call Manager
VoIPV
LMR
RadioFrequency 100
WAN/Internet
Frequency 300
LMR
Mobile User
Branches
SolutionsCisco IPICS Serverand Policy Engine
Cisco IP Phonesw/ PTT Services
IPICS Management Console
Cisco IPICS PMC Client
RadioFrequency 200
LMR Gatewayand Media Services
PSTN
PSTN/CellularPhones
VoIP Gateway & Call Manager
VoIPV
LMR
RadioFrequency 100
WAN/Internet
Frequency 300
LMR
Mobile User
TRIGGER
Virtual Talk Group
Branches
Total Solution
Incident Driven and Policy Based Notification
NY SEMO External Notification File Example
NY SEMO External Notification File Example
Push to Talk Client for PC & IP Phones
Agenda
Conclusion
Case Study
Benefit
The Solution
The Challenge
Basic Radio
Interoperability Silos Result in Operational Inefficiencies
• Billions of dollars– Productivity, effectiveness, efficiency
• Quality of life– Security, health, environment
• Thousands of lives– From dozens of tragic incidents
IPICS: Delivering “Right Information, Right Time, Right Format to the Right Person”
• Break operational silos• Facilitate interoperability
and collaboration• Cost-effective• Multi-media• Standards-based
Public Safety Enterprise Safety & Security
HealthcareRetail
Financial
State & Local Government
DoD
OPERATIONS and “Command & Control”
Cisco IPICS: What it is today—and tomorrow:Communications interoperability platform
Integrates Multiple Modalities of Communication for Interoperability and Collaboration
PC VoIP
Radio Interoperability
UHF VHF
NXTL PSTN Cell
GIS and Data SensorVideo
Policy-Based Communications Interoperability
Automation, Inference Engine, Workflow
Integration
Comprehensive Voice Interoperability
Same Cisco IPICS System for All Verticals
Fleet & TacOps (Tactical Mobile Ops)
Financial
Enterprise, Commercial, Retail, Healthcare, etc.
Oil & Gas/ Utilities
Transportation
Same Horizontal Platform Across Verticals
Public Safety/ State & Local/ Education
Federal
Defense
IT$ Ops$
Cisco IPICSCisco Network
Radio to IP
Phase 1
Agenda
Conclusion
Case Study
Benefit
The Solution
The Challenge
Basic Radio
IPICS in Military
IPICS in Military
Signal Corp – Military Communication for Ad Hoc Mobile Devices
From Left to Right –- Satcom Node - Baseband Node - IP- Radio Repeater Node
IPICS in Military
Baseband Node (IP) -Extension Node for Adhoc Mobile Base.
Rack Mounted:Commercial off the shelf technologies / products:- Cisco Call Manager- Cisco ISR Routers- Cisco VG2000 - PCs
IPICS in Military
Satellite Node - Ku, C, Extended Ka, Extended C Bands of Satellite Communication (SatCom) Node for Ad Hoc Mobile Base:
- Mas Bandwidth from 1.5 Mbps to 2 Mbps
IPICS in Military
Radio Repeater Node Radio Repeater for all radios in battlefields:- UHF Radios- VHF Radios- Over 20-30 KM coverage
depending on terrain and antenna used
- Using of the shelf commercial technologies and products
IPICS in AirportCollaborating Radio Technology with Wired and Wireless IP Telephony Networks within the Aviation Industry
IPICS in Forestry
• 9,000,000 Georgia residents• 159 counties• 10 districts• 620 GFC employees• 8,700 forest fires per year
• ChallengesProtect safety and propertyImprove service effectivenessReduce costs
• BenefitsIncreased reliabilityImproved response and flexibilityReduce costs
State of Georgia Forestry Commission
IPICS in University
Bryant University deployed Cisco IPICS to enable campus and town agencies to collaborate using disparate radiosystems as well as IP phones and PCs.
Cisco on Cisco
RTP Operations Center (1 of 4 WW centers)• 2 people on duty 24/7 to monitor:
– U.S. east of Mississippi, Canada and SA– 105 sites– 15,000 employees– 700 cameras
IPICS:• Enables effective response to over 150
events and 40 “Life Threatening” events per year
• Improves coordination with local fire, police, EMS agencies, and Cisco internal departments
• Enables location independent dispatch and control of security and ERT resources
• Reduces cost of operations avoiding leased line costs
• Delivers radio push to talk services to IP Phones and Desktops
Agenda
Conclusion
Case Study
Benefit
The Solution
The Challenge
Basic Radio
IPICS Summary• Cisco IPICS connects everything
– Radio in different Frequency– Mobile Phones– Push to Talk Client (PC base software)– IP Phones– Over geographic Area
• Takes advantage of newer innovative application technologies• Deployable today
– Cost effective– Supports major radio vendors– Low operating costs– Flexible
Cisco IPICS – The Power of Collaboration
