CITIZEN ENGAGEMENT FOR

EFFECTIVE RESPONSE & OPERATIONS

COVID -19 WAR ROOM

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CROWDSOURCING WITH THE MOBILE ALERT FOR EFFECTIVE COVID-19 RESPONSE The Coronavirus Disease 2019 (COVID-19) is threatening communities across the world. Getting information to the right person quickly can both protect and save lives. We are all in this crisis together, and it necessitates us working together in our communities.

Communication between the general public and authorities is key but sharing of actionable information isn’t always easy. So, how can we fix that problem? We can empower citizens to contribute and enable authorities to act. What if municipalities had the ability to crowd source information digitally from the community during this pandemic? What if crowd-sourced information could help community leaders get ahead of the COVID-19 spread? Hexagon India has a solution – and is offering free trials and discounted subscriptions to local governments to help communities during this event.

Citizens

Download – Install - Reports

Incident Reporting illegal gathering, violations black marketing & food supplies lack of facilities & resources and other

Authorities

Notification – Validate - Act

Enforcement Jurisdiction based notification for

each incident via App & emails realtime accurate locational info validates situation on ground & take adequate action

Government

Diagnose – Predict - Prescribe Reassess and Amend holistic view from macro to

micro statistics target focus areas and hotspots decision making based on facts provide guidelines

Reporting of problems related to COVID-19 must be quick and easy. In turn, this helps local authorities to resolve situations more effectively. Maintaining an open line of location-based information between the local authorities and citizens could be an important factor in preventing the spread of COVID-19 and maintaining the health of communities. Hexagon’s Mobile Alert is a cloud-based service that provides crowd-sourced location information to subscribing organizations such as local authorities and governments. Citizens can download and use readily available Mobile Alert on iOS and Android devices for free to send information to authorities.

From Field to Command Control Centre

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MOBILE ALERT IN FIGHT AGAINST COVID 19 Mobile Alert is a cloud-hosted solution, including the hosting environment, processing logic, and downloadable application. The application has two interfaces. One mobile application and another web based geospatial dashboard. The mobile application is free, available to everyone, and any smartphone with Android or iOS is enough to launch it. This can be freely downloaded from iTunes or Google Play Store. The Web based cloud-based platform that enables providing subscribers, such as law enforcement authorities and health department personnel, with field information or reports collected by the mobile application (so-called civic crowdsourcing). This straightforward app makes it easy for people to:

• Take a photo of an area • Choose an appropriate category • Write an optional comment • Enter location (if GPS accuracy is poor, Bing Maps can be used to pinpoint location) • Optionally, provide contact information for authorities to follow-up

Figure1: Mobile Alert Workflow showcasing field data capture to web-based reporting dashboard

Figure 1 Real time Covid 19 positive cases with Statistics

The Mobile Alert Smart M.App Bundle includes the Mobile Alert Configurator and Mobile Alert Viewer Smart M.Apps. With Mobile Alert Configurator Smart M.App, the user specifies the types of crowdsourced data they want to receive. The app is fully configurable, with options ranging from

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naming reporting categories to specifying the geographical reporting area. With Mobile Alert Viewer Smart M.App, the user can see all of the crowdsourced reports in the dashboard view. They can also filter reports by category to gain tailored insights.

To truly understand the significance and utility of the this application, we will explore possible ways of rolling out this application to effectively monitor the Coronavirus pandemic spread.

Figure 4: Act of Rule Violation being reported through Mobile Alert Application by a citizen

REPORTING OF INCIDENTS VIOLATING SOCIAL-DISTANCING Mobile Alert can be used by citizens is to report incidents related to cases of violation of social distancing such as illegal gathering, mass prayers, crowded shops or marketplaces, crowded stations, group hooligans not following orders, etc.. This functionality allows drawing additional conclusions based on the spatial concentration of incidents in each category.

Figure 3: Online Dashboard and Email Notification being sent to concerned Department official

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Figure 5- Report COVID 19 Violation in just 5 clicks

REPORTING OF HOUSES UNDER HOME QUARANTINE & SICK UNDER PRIVILEDGED PERSONS

Novel COVID 19 has an incubation period of around 2 to 14 days. Suspected individuals having been infected of this virus needs to remain under home quarantine for almost 14 – 30 days of period, as per government rules. This mobile application can be effectively used to mark and monitor houses under quarantine and allows society to report any violation of the rules. REPORT HOARDING & BLACK MARKETING Calamity brings along the activities of human notoriety to unduly benefit. This application platform can be effectively used in a discreet manner by civic society to capture incidents of hoarding, black marketing and shops selling essential commodities on heavy prices. They can use this application to capture photograph, pin to address, put in remarks and remain unknown. Because the application, doesn’t include any option to capture user credentials or uploader details. MAINTAINING SOCIAL HYGEINE & CLEANLINESS AFTER LOCKDOWN This mobile application can be effectively used to breaking of social hygiene and cleanliness after the lockdown is lifted. It needs to be essentially monitored that even after the lockdown opens, the cleanliness and social hygiene needs to be maintained, so that this endemic disease doesn’t gets enough chance to spread again and become a pandemic. As, we have a long time to go for either a vaccine or immunity build-up.

HxGN OnCall® Managed Service Offering HxGN OnCall is a comprehensive portfolio of next- generation public safety solutions. Its set of product suites enables public safety agencies of all sizes to be more agile and resilient through modern, flexible capabilities spanning call-taking and dispatch, records, analytics, major event management, and mobility. The portfolio can be deployed on-premises, on a customer- managed cloud, or as a fully managed service.

Transformational UX backed by scientific methodologies HxGN OnCall is not just modern-looking, it’s truly transformational. More than simply implementing findings from ride-alongs or PSAPs at work, HxGN OnCall is the latest evolution of the world’s leading CAD system. Its design is informed by 25 years of experience and partnerships with more than 350 agencies, then optimized through hundreds of scientific user experience (UX) research studies with call-takers and dispatchers.

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An optimized UX means little need for user configurations. HxGN OnCall delivers fewer clicks for common tasks, carefully selected and tested colors and sounds, easy drag-and-drop features, and an organizational structure research has shown to benefit the end user. When we say it works better, it’s not just words, it’s a meticulous, decades-long dedication to providing solutions that operate the way you need them to when it matters most.

Respond, predict & prevent faster with HxGN OnCall A robust set of solutions, HxGN OnCall is the only cohesive, interoperable portfolio on the market today that enables agencies of all sizes to fully address daily pressures and be better prepared for tomorrow. With HxGN OnCall deployed as a managed service, any size agencies can respond to emergencies quickly and efficiently, leverage data to enhance response and understand causes, and work to prevent incidents from happening in the future – making the HxGN OnCall portfolio the perfect foundation for building a safer city.

BENEFITS OF MOBILE, CLOUD PLATFORM Cloud based platform, hence no investment for setting up an infrastructure Easy to use mobile and web application configurator Hexagon’s managed service makes the best computer-aided dispatch (CAD) solution affordable

and sustainable for all by reducing capital investment, simplifying deployment, and cutting administrative overhead.

Quick deployment of Mobile Application with user defined categories, within minutes Application output can be used to create further cluster and distribution charts, based on data for

understanding community transmission links No limitation on number of users within a defined geographical boundary For Android & iOS devices

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OFFERINGS/BOM

S. No Description Product name Qty. Cloud Platform

1 MOBILE & WEB BASED DASHBOARD FOR REPORTING

MOBILE ALERT PROFESSIONAL PACKAGE LUMPSUM

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Command Control Centre

HxGN OnCall® PACKAGE

LUMPSUM

HEXAGON INDIA – A PARTNER IN SOLUTION Hexagon is the key player in the field of GIS and comes with an experience of implementing country’s first few Spatial Data Infrastructure projects. National SDI is the first SDI in India and is built on Hexagon’s cutting-edge technology. Some of our Key experiences are as follows National Informatics Centre Department of Science and Technology National Spatial Data Infrastructure ISRO- National Remote Sensing Centre Survey of India State Space Application Centre’s Uttar Pradesh Police Dial 100 Madhya Pradesh Dial 100 And many more

• We Digital Reality Technology Provider (OEM - Original Equipment Manufacturer) have our own R&D and Development Centre in Hyderabad, INDIA.

• Hexagon solution can render data from the source systems as a map, making the information immediately apparent to Decision Makers. Our platform also provides a common reference framework that enables data from the disparate systems to be combined in a single, logical view for efficient browsing and more powerful analysis.

• Our solutions provide the most direct, efficient and reliable access to data. The combination of native data format reads, OGC compliant web services, adherence to open database architecture and supports innovative application technology.

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ABOUT HEXAGON Hexagon Geospatial is part of Hexagon, a leading global provider of information technologies that drive quality and productivity improvements across geospatial and industrial enterprise applications. Hexagon’s solutions integrate sensors, software, domain knowledge and customer workflows into intelligent information ecosystems that deliver actionable information, automate business processes and improve productivity. They are used in a broad range of vital industries. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 20,000 employees in 50 countries and net sales of approximately 4.3bn USD. Learn more.www.hexagn.com.