CiTRuS - Issue 04(1)

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Issue 04 - March 2012

C i T R u S

Learn About Our New PropertiesAt Chai Chee Lane, Kallang Basin & Kampong Ubi !

Read About Our Business Leadership Talk.

Editor’s Note

Greetings Readers!

We are pleased to announce that MIT, through DBS Trustee Limited, as trustee of MIT, has been awarded Tranche 2 of JTC’s second phase divestment exercise portfolio of Flatted Factories and Amenity Centres in August 2011. The Acquisition Portfolio consists of 11 properties in 5 Property Clusters comprising 8 Flatted Factories and 3 Amenity Centres located at Bedok, Kallang Basin, and Kampong Ubi. Read all about it on page 3.

We are embarking on Asset Enhancement Initiatives at Toa Payoh North and Woodlands Central. Details are on page 5.

Take a look at our exciting development in Vietnam - MBC@BD! Mapletree Business City @ Binh Duong will provide a host of solutions for companies in our 75-ha development located strategically within the city of Binh Duong Province. Read about it on page 7.

We have been busy making improvements and developments in our properties. Read more about what we have done and the type of new facilities that we have introduced into some of our properties.

Find out more about the various events that we have organized in our properties for our tenants and their staff. We also collaborated with some of our tenants like Johnson & Johnson and Kulick & Soffa for some of the events that we have organised.

We did some research into foodcourts in Singapore, and talked to SF Investment Holding, which has opened a new foodcourt at one of our properties at Kaki Bukit. Read what we found out.

Outdoor advertising for your business! We have new avenues for you to advertise your business in and around our properties. See details on page 9.

Many congratulations to the 3 winners of our CITRUS Quiz! Do take part in our Quiz on page 23 to win Mapletree vouchers for your efforts. Also, hear what some of our tenants have to say about us. Do give us your feedback so that we can do things better. We look forward to hearing from you.

This is the Year of the Dragon. The Dragon is a creature of mythical power and legend. Today, it is the ultimate symbol signifying success and happiness. May the Year of the Dragon bring good luck to everyone in 2012!

The Editor

3 About Your Landlord Learn about our newly acquired properties in the MIT portfolio; Watch out for our Asset Enhancement Initiatives in Toa Payoh & Woodlands Central; Take a look at our exciting development in Vietnam - Mapletree Business City @ Binh Duong.

9 Our Community Get information on some of our properties available for lease.

10 Out and About Read about the new developments at The Strategy, 6 Serangoon North and Kaki Bukit; Read about Clariant’s and Coherent’s grand openings.

14 What’s Happening? Get to know about outdoor advertising opportunities, and learn more about the events we have organsied.

19 Special Focus with SF Investment Holding.

CONTENT

20 Lifestyle Findouthowtopreventfluandhowtoprotectyourhearing.

23 Quiz & Prizes Win Mapletree vouchers by answering a few simple questions.

24 Last But Not Least Find out what our tenants have to say about Mapletree Industrial.

For leasing enquiries, please contact us at 6377 8000.

MEET OUR NEW ADDITIONSMAPLETREE INDUSTRIAL

n About Your Landlord

3

Our buildings at Chai Chee Lane

In August 2011, Mapletree Industrial, through DBS Trustee Limited as trustee of Mapletree Industrial Trust, has clinched via a competitive tender exercise Tranche 2 of JTC Corporation’s second phase divestment portfolio of flatted factories and amenity centres.

The acquisition which is worth S$400.3 million, consists of 11 properties in 5 property clusters, comprising 8 flatted factories and 3 amenity centres located at Chai Chee Lane, Kallang Basin, and Kampong Ubi. The acquisition has a total Gross Floor Area (GFA) of over 196,000 square meters (sqm).

Located within established industrial estates in the Central and Eastern regions of Singapore, our new properties are well-connected to places all over Singapore via major roads and expressways.

Check out our new properties today! Chai Chee Lane

Location: 510, 512 & 514 Chai Chee Lane

Building Type: Flatted Factory

Gross Floor Area: 90,454 sqm

Location map of Chai Chee Lane cluster


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Our buildings at Kampong Ubi

Our buildings at Kallang Basin 1 - 3

Kampong Ubi

Location: 3014A, 3014B, 3015A Ubi Road 1



Kallang Basin 1, 2 & 3

Location: 5 & 7 Kallang Place

9 & 11 Kallang Place

16 Kallang Place



Location map of Kampong Ubi cluster

Location map of Kallang 1, 2 & 3 clusters

For leasing enquiries, please contact us at 6377 8000.

ASSET ENHANCEMENT n About Your Landlord

INITIATIVES COMING UP

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AEI - TOA PAYOH NORTH 1The centrally located Toa Payoh North 1 Cluster is easily accessible from the Braddell Mass Rapid Transit (“MRT”) station.

The Asset Enhancement Initiative (AEI) involves the development of a new high-tech industrial building and an amenity block with an air-conditioned canteen on the existing open car park space, adding approximately 150,000 sq ft of GFA.

The AEI will also include improvement works to the facade of the existing buildings and landscaped areas. The project is targeted for completion in the third quarter of 2013.

Our 9-storey high-tech industrial building has a typical floorplate of 20,000 sq ft of column-free space with 2 levels of carparks. The 5-storey amenity block houses showroom units of approximately 1,500 sq ft and carparks.

Please contact us @ 6377 4601 / 6377 6563 for leasing enquiries.

(Top): Artist’s impression of the amentity block.

(Right): Artist’s impression of the high-tech industrial building.


AEI - WOODLANDS CENTRALThe Woodlands Central Cluster at Marsiling Industrial Estate is close to the Woodlands MRT station and Woodlands Bus Interchange.

Leveraging on Woodlands Central Cluster’s good connectivity and its Business 2 zoning, this property is positioned as a high-tech industrial space for biomedical and medical technology companies.

The AEI involves the building of a four-storey extension wing, a multi-storey car park and a canteen, as well as the upgrading of common facilities. The AEI will add approximately 50,000 sq ft of GFA. The project is targeted for completion in the second quarter of 2013.

The space available for lease ranges from 8,000 sq ft to 30,000 sq ft.

6Please contact us @ 6377 9442/ 6377 8628 for leasing enquiries.

(Above): Artist’s impression of the project.

@ BINH DUONG

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Mapletree Business City @ Binh Duong (MBC@BD) in Vietnam is a 75-ha industrial and business park development strategically located within the new City Centre of Binh Duong Province, Vietnam, just 31 km north of Ho Chi Minh City. It is the only industrial park located at the fringe of Binh Duong New City.

The development offers wide-ranging solutions including various ready-built facilities such as industrial and business park spaces which come with efficient layouts and ample amenities. It further provides build-to-suit space solution which gives companies the flexibility of customising space to their requirements.

(Right): Location of MBC@BD, which is located 31 km away from the city centre of Ho Chi Minh and conveniently linked by Highway 13.

Ready-built factories at MBC@BD!


MAPLETREE BUSINESS CITYWebsite: http://www.mbc.com.vn

Currently, MBC@BD has completed its development of five units of ready-built RBBS (1,000sqm each) and a 4,000sqm Built-to-Suit (BTS) facility for a data centre. All these had been fully committed.

With the next development phase nearing completion, there will be another seven units of ready RBBS (2,000sqm each) and 39 units of business park offices (200 – 250 sqm each) available for lease by May 2012.


MBC@BD: Bringing Added Value to Investors

For leasing enquiries, please contact Mr. Khriztopher Phay at:Email: [email protected] Telephone: +65 8188 3355 (Singapore) | +84 909 730 579 (Vietnam)

(Right): More ready-built RBBS at MBC@BD.

(Below): Artist’s impression of the business park building. Expected availability for lease in May 2012.

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With its relatively lower costs and long term growth potential, Vietnam will continue to attract investments in the processing and manufacturing sectors.

In view of the current economic situation, many investors are keen in customized real estate solutions which are built to their needs. Therefore moving forward, MBC@BD will be steered towards being more customer-centric and offer greater flexibility in our masterplan for more BTS projects.

Moreover, with Vietnam’s economy poised to progress onto higher economic value activities, there is also significant interest in high-technology FDI in the recent times, with commitments from blue-chip multi-national companies such as Intel, Samsung, Nokia and First Solar.

MBC@BD’s suite of ready-built and BTS business space options, comprehensive amenities and good location within the Binh Duong New City is suitably positioned to cater to these higher value service operations.

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New DBS ATM & AXS Machine

n Out & About

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New Medical Clinic

NEW DEVELOPMENTS AT THE STRATEGY

We have installed a two-in-one DBS ATM and AXS machine at the main lobby of The Strategy since October 2011. Our tenants can pay their bills and make withdrawals with ease and convenience!

A new clinic, Drs Bain & Partners LLP, has opened in November 2011 at level 1, The Strategy. Committed to excellence in medical care, comprehensive medical services and quality cost effective patient-centric care, the clinic’s strengths are in areas of Family Medicine, Workplace Safety and Occupational Health Services and Travel Medicine.

Let’s all get healthy! To help us get fit, we have brought in Gold’s Gym which opened at The Strategy in December 2011. The new gym possesses some of the latest, cutting edge training equipment and systems not found at any other commercial gyms in Singapore. These include RealRyder spin classes, Power Plate training, G-flex training and of course the regular and essential pieces of gym equipment necessary to ensure a good workout. Lockers, individual shower rooms, towels will be provided.

New Childcare CentreSafari House Preschool & Zoo-Phonics School opened in January 2012 at level 1 of The Strategy, bringing convenience to parents working at both The Strategy and The Synergy. The opening of this facility is part of our effort to support our tenants in their childcare arrangements.

New Fitness Gym

n Out & About

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FULL EPS CARPARKING AT 6 SERANGOON NORTH

NEW FOODCOURTAT KAKI BUKIT

Thanks to the newly setup full EPS (Electronic Parking System) system, tenants and employees at 6 Serangoon North can now drive to work with more ease and comfort. Driving in and out of the carpark is now a breeze with this new fully automated parking system. We have received good response to this initiative and we will be reviewing the introduction of this system at other properties in the future.

We now have a new foodcourt located at block 6, level 2 in Kaki Bukit!

This new foodcourt, Food Loft, has been in operations since October 2011. Food Loft offers a fully air-conditioned, well-ventilated space with comfortable tables and chairs. Owned by SP Investment Holding Pte Ltd, Food Loft boasts a huge variety of cuisines sold at highly affordable prices. Tenants are spoilt for choice with local delights like ayam penyet, chicken rice, Indian cuisine and many more.

There is an escalator to bring people from ground floor to Food Loft to give added convenience of access.

Do hurry down for a gastronomic experience! Bon Appetit!

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n Out & About

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CLARIANT EXPANDS

Clariant, a CHF7 billion (S$9.8 billion) chemicals company, recently opened its regional headquarters for South East Asia & Pacific in Singapore. The new headquarters which accommodate the company’s entire senior Textile Chemicals BU management team will support customers in the South East Asia and Pacific regions.

With more than 60% of global textile production based in the Asia Pacific region, Clariant already generates 43% of its textile chemicals sales from Asia. In the last five years, Clariant’s sales in the Asia Pacific region have in fact grown from 17 per cent to around 22 per cent.

The opening ceremony for Clariant’s new headquarters was held at The Synergy, Business Park building, on 1 November 2011.

Coherent held an opening event for their manufacturing operations of laser modules and systems in Singapore. These will be used to enable sensing and cutting functions in complex equipment for solar cell / semiconductor manufacturing, medical equipment and scientific instruments. Based in Santa Clara, Coherent, Inc. Coherent is a supplier of photonics-based solutions for commercial and scientific research applications. The company designs, manufactures and markets lasers, precision optics and related accessories. CI's products address a range of markets such as microelectronics, materials processing, original equipment manufacturer (OEM) components and instrumentation, and scientific research and government programs. "We selected Singa-pore for our first acquisition in the Asia region because of the country's distinctive assets including a skilled multi-cultural work force, business friendly policies and a strong commitment to intellectual property protection. As we have previously announced, we are in the process of transferring the manufacture of certain Coherent products to our new Singapore operations and we will be the first company building an advanced laser source here in Singapore," said John Ambroseo, President and Chief Executive Officer of Coherent, Inc.

This article is contributed by Coherent, Inc. and first featured on Economic Development Board (EDB) Singapore’s website.

COHERENT OPENS AT

AT THE SYNERGY

1 KALLANG SECTOR

n Out & About

OPPORTUNITIES FOR

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OUTDOOR ADVERTISINGIn business, it is all about getting yourself heard, seen and remembered!

Television commercials are too expensive … radio commercials lack the visual impact… newspaper ads are too small?! Why not try outdoor advertising? It’s visual, attractive and inexpensive.

Starting October 2011, Mapletree Industrial has collaborated with Gleamedia, a one-stop full service outdoor media advertising solutions company, to offer a variety of outdoor advertising opportunities at several of our property clusters. These clusters include Kallang Basin 4, 5 & 6, Kolam Ayer 2 & 5, and Toa Payoh 1, 2 & 3.

Please contact us at 6377 3649 or [email protected]

n What’s Happening?

A MYRAID OF FLAVOURS

Mooncake shopping over lunch for tenants at The Strategy. Great convenience!

Interested customers at The Signature’s Mooncake Fair.

With more varieties to choose from, our tenants were definitely spoilt for choice with the delicious and mouth-watering mooncakes from Shangri-La, The Coffee Connoisseur, Peony Jade and Jade Garden.

Mooncake Fairs were held from 25 to 26 August 2011 and 01 to 02 September 2011 at The Signature and The Strategy respectively.

Crowds of people could be seen thronging the fair, sampling the new creations from our vendors. Judging from the positive response, everyone had a good time shopping and savouring the mooncakes.

This event would not have been successful if not for the continual support from our tenants. We thank everyone for participating. Please look out for more events coming your way!

Mooncake sampling at the fair. Yummy!Attractive mooncakes on display.

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MOONCAKE DELIGHTS

Mapletree Industrial successfully organised its 3rd Business Leadership Talk on 10 November 2011 at an exclusive closed-door private luncheon at Shangri-la Hotel Singapore.

This time round, we went behind the scenes with Mr Tan Kwang Cheak, Senior Director for Operations, Brand Extensions, Business Planning and Human Resources at McDonald’s Restaurants Pte Ltd - Singapore, who shared McDonalds’s key success factors.

McDonald’s had three main focuses for success – customer proposition, operations and service excellence, and their people.

“It is crucial for us to strike a balance between what our business needed and what our staff valued,” he added, noting that it was important to McDonald’s to retain staff and create a happy working environment so that staff could naturally deliver the best to customers. “This must of course be accompanied by the proper infrastructure so as to maximise operational capacity and efficiency.”

Kwang Cheak also shared interesting insights into McDonald’s management where senior management made effort to experience the job of their front line staff. This is to enable them to better understand the operational difficulties and in turn better plan and manage the operations.

The talk was well-received by those who attended. It was an entertaining afternoon, filled with interesting anecdotes and humorous quips in a casual environment with good food and company.

BUSINESS LEADERSHIP TALKIN CONVERSATION WITH

Both tenants and Mapletree Industrial staff get to know each other better.


MCDONALD’S SINGAPORE

Our affable speaker, Mr Tan Kwang Cheak.

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& COLLABORATION

Wonderful smiles and songs from the caroling angels of Gracehaven at 6 Serangoon North.

Christmas has always a joyous occasion at Mapletree Industrial. This year was no exception! Tenants were treated to the wonderful melodies from the children and youths of the Salvation Army’s Gracehaven Home and Raffles Hall. Our tenants, Johnson & Johnson, brought extra cheer to The Strategy this year by performing classic Christmas songs that received thunderous rounds of applause for their wonderful efforts.

Christmas would definitely not be complete with some retail therapy. Cosmetics and perfume vendors were brought into The Strategy and 6 Serangoon North. This created a lot of buzz amongst our tenants. Our tenants, Kulicke & Soffa brought in extra excitement at 6 Serangoon North by setting up a Chocolate fair for this special season.

This Christmas has indeed brought about the true spirit of sharing with tenants stepping out to bring extra excitement into our buildings. We would like to thank our tenants for contributing to the festive cheer at our properties! We look forward to more such collaborations with our tenants.

Drop us an email at [email protected] if you have an idea for collaboration.

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CHRISTMAS FUN

Merry carolers from Johnson & Johnson at The Strategy.


SEASON GREETINGS !

We at Mapletree Industrial takes going green seriously. We believe in treating our planet with care and love. As such, we are committed to going paperless with our greeting cards for Christmas 2011 and Chinese New Year 2012.

We encourage electronic greeting cards so that we can save trees by reducing the materials used for each card, and cut down on the carbon footprint each card takes to reach the recipient.

Thank you for your support!

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GOING GREEN WITH


COSMETIC FAIRBEST BARGAINS

Enthusiastic tenants browsing through merchandise at 6 Serangoon North.

Feeling stressed at work? No time to shop? We at Mapletree Industrial will bring the “shops” to you!

We organized a series of cosmetic fairs for our tenants at The Strategy (13 – 15 July 2011), The Signature (07 – 09 September 2011) and 6 Serangoon North (19 – 21 October 2011). Tenants were treated with a buffet of cosmetics, fragrances and accessories from popular brands like SK II, Lancome, Dior, Chanel, Kelvin Klein, Davidoff and Bvlgari just to name a few.

The cosmetic fairs drew in huge throngs of people from the various buildings and generated a lot of excitement due to the range offered and low prices of the merchandise.

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A huge crowd at The Strategy during lunch. Don’t miss out on good deals!

Enthusiastic shoppers sharing notes at The Signature!

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n Special Focus

SF INVESTMENT HOLDINGChic, trendy, cosy, hip, and it’s packed with a wide variety of delicacies to choose from – this is the modern version of the humble hawker centre today!

Better known to all of us as the “Foodcourt”, they are delightful eating places that offer diners a more comfortable, hygienic and pleasurable environment compared to their older counterparts which first started out in the 1970s.Today, foodcourts can be found island-wide in many places of Singapore, and of course, in a shopping mall in your neighbourhood.

While the idea of having a foodcourt seems widely common in the housing estates of Singapore, this idea is still relatively new in many industrial areas of Singapore, where self-managed canteens or even catering are the norm.

We bring you face-to-face with budding foodcourt management company, SF Investment Holding, that specializes in foodcourt operations in industrial areas.

GOING INDUSTRIOUS ... ...

SF Investment Holding is the new name in the foodcourt business.

Started out as a small coffee shop in Geylang Baru in 2005, company’s founder, Mr Alex Chia, had at the time anticipated great potential in his business. Roping in another three of his friends, the group set up Senoko Foods Pte Ltd, where they operated 2 coffeeshops located at Geylang and Roxy Square.

From there, business took off and rapidly expanded, merging with many other small coffee shops who saw the benefit of being a part of a larger entity. The company was finally renamed SF Investment Holding Pte Ltd during its last amalgamation and merger in 2009.

Today, with a sizeable staff strength of over 200 employees, SF Investment Holding operates over 20 foodcourts island wide under 3 foodcourt chains – Choice, Food Loft and Food Talk. These chains can be easily found island wide covering areas like Toa Payoh, Ang Mo Kio, Tanjong Pagar, Tampines, Bukit Batok, Clementi and many more.

In recent years, the company’s expansion has seen them move into opening their businesses in industrial areas in Singapore – offering those working in factories, an alternative gourmet experience. Three of its operations can be found in Mapletree Industrial’s property clusters – Kampong Ubi, Lorong Bakar Batu and the recently opened foodcourt at Kaki Bukit (read more about it on page 7).

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n Lifestyle

n Lifestyle

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In the last issue of Citrus, we gave out $50 Mapletree vouchers to 3 lucky winners.

Vincent Neo Kok HongJohnson & Johnson Tan She Ya Defence Science Technology Agency

Piter LuthanForeign Student, Singapore Permanent Resident

Don’t miss this chance to win! Submit your entry during the time period stipilated. 16

We have $50 Mapletree vouchers to give away to the first 3 all-correct entries.

To win, simply email us your answer to the following questions :

1. Please name one of the new properties that we acquired in August 2011.

2. Please name one of the new developments at The Strategy.

Please send your answers, together with your name, NRIC, company name, contact details & email to [email protected].

Quiz Starts :26 March 2012, 9:00am

Quiz Ends: 30 March 2012, 5:00 pm

MAPLETREE VOUCHERS

n Quiz & Prizes

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SUBMIT & WIN !

Terms and Conditions:Only Singapore citizens and permanent residents in Singapore except for employees of Mapletree Investments Pte Ltd, its subsidiaries and their immediate families are eligible. Winners will be chosen from among contestants with correct entries on a first-come-first-serve basis. Participants may only send in one entry per quiz. Multiple entries will not be accepted. Winners will be contacted via email. Mapletree Industrial reserves the right to amend these terms and conditions. Our decision shall be final, binding and conclusive and no correspondence will be entertained.

Essential Service Hotline (24-hour basis) .................................................................................. 1800-377-6688 Property management matters - Lift breakdown - Toilet cleanlines - Car park matters

Cutomer Service Hotline (Mon to Fri 8:30am - 6:30pm) .................................................................... 6377-6000 All other queries - Lease management matter - Billing enquiries - Marketing opportunities

Here are some important numbers that you should know.

n Last But Not Least

Compliments from our Tenants ... ...

Today, I received a cheque from Mapletree for the refund. Thanks for the effort in helping to liase with your finance department so that I get the cheque quickly. Once again, thank you. --- Swiftprint Services

We are extremely pleased with the services extended by Mapletree Industrial. You have been prompt in attending to our complaints and are always willing to assist even if it is outside the scope of your duty. Whether it is a plumbing, electrical or even air con problem, you have always extended help in an unselfish manner. --- Songlilai Trading Enterprise Pte Ltd, Junshin Sushi Pte Ltd & Wanomi Food Catering Pte Ltd

Thanks to Jasmine, Vodka, Ynez, Borhan and the rest of the Mapletree Industrial team for their kind support in providing us with a smooth landing at 1160 Depot Road. We appreciate your goodwill. Do drop in and have a coffee with us once we are settled in --- New Vision Digital Services

Thank you for good support and help rendered to enable my company to move into ournew premise smoothly and timely. Special mention to Zainal of Management Office who went out of his way to help. --- MedKlinn International

Documents

CiTRuS - Issue 04(1)