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City of Gainesville Public Utilities Department Annual Report

City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

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Page 1: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

CityofGainesville

PublicUtilitiesDepartment AnnualReport

Page 2: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY12AnnualReport FiscalPeriodJuly1,2011throughJune30,2012

TableofContents

LetterfromtheDirector

IntroductiontotheUtility………………………………………………………………...…...1

OrganizationalChart……………………………………………………………………….…….2

FY12Highlights………………………………………………………………………………..…….3

FinanceandAdministration……………………………………………………………..…...11

WaterandWastewaterTreatmentServices/Maintenance……….…………....18

EnvironmentalComplianceandPermitting…………………………………..…..….27

EngineeringandConstructionServices…………………………………………….…35

DistributionandCollection…………………………………………………………………..43

Page 3: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

CITY OF GAINESVILLE

PUBLIC UTILITIES DEPARTMENT

757 Queen City Parkway, SW

Gainesville, Georgia 30501-4358

Telephone: 770.538.2466

Fax: 770.535.5634

Web Site: www.gainesville.org

To Our Customers: Fiscal Year 2012 was a good year for us. Not only did the department and individuals in the department win several prestigious awards, we (the state and water providers) also prevailed in a long-standing dispute with our neighboring states. Both the Riverside and Lakeside Water Treatment Plants were awarded Platinum Awards by the Georgia Association of Water Professionals for the third straight year. This award recognizes a facility for meeting all water quality standards as set by the Georgia EPD for five consecutive years. The City of Gainesville’s Environmental Services Division was recognized for its conservation efforts and commitment to public outreach and education in Fiscal Year 2012. Its awards in Fiscal Year 2012 include: The Georgia Rivers Alive 2011 Stream Cleanup Award, The Georgia Association of Water Professionals’ Public Education Program of the Year Award, and The Georgia Adopt-A-Stream Best in Education Award and Best in Action Award for the Conservation Crusader. Probably the most significant development affecting our ability to provide high quality drinking water at a low cost was the decision by the United States Supreme Court not to hear the states of Alabama and Florida’s appeal of the 11th Circuit ruling that water supply was an original authorized purpose of Lake Lanier. Currently, the Army is developing a new water control plan for the Chattahoochee river system which should clarify how much water will actually be available for our customers and our neighbors to the south. This effort should take about two years. In short, it is a pleasant outcome after many years of uncertainty. Our community should now be able to move forward and prepare for many years to come. Kelly J. Randall Public Utilities Director

Page 4: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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INTRODUCTION

TheCityofGainesville’sSystemsupplieswatertoageographicareaofapproximately400squaremiles,includ-

ingBraselton,Buford,Clermont,FloweryBranch,Gainesville,Gillsville,portionsoftheLulaandOakwoodareas,

andunincorporatedHallCounty. TheCitymaintainsover1,600milesofundergroundwaterandsewerpipe-

lines.

ThesourceofsupplyofrawwaterfortheSystemisLakeLanier,animpoundmentoftheChattahoocheeRiver

thatisownedandoperatedbytheU.S.ArmyCorpsofEngineers.TheGeorgiaDepartmentofNaturalResources,

EnvironmentalProtectionDivision(“EPD”)alsogovernswaterwithdrawalfromLakeLanierthroughitswater

withdrawalpermittingprocess.ItistheCityofGainesvillePublicUtilitiesDepartment’sgoaltoprovidethe

highest levelofservicetoourcustomersandensurethatGainesvilleandHallCountyresidentshavea

continuoussupplyofthebestwaterinGeorgia.

Ittakesadedicatedanddeterminedgroupofmenandwomentoaccomplishthetremendoustaskofmanaging

thecommunity’swaterresources.TheCityofGainesville’sPublicUtilitiesDepartmentiscomprisedofseveral

differentdivisionsthatworktogethertomanagethewaterandsewersystems.Eachdivisioncontributestothe

comprehensivemanagementofthesesystems.

TheDivisionsare:

Finance&Administration

EnvironmentalCompliance&Permitting

Water&WastewaterTreatmentServices/Maintenance

Engineering&ConstructionServices

Distribution&CollectionServices

TheDivisionsandtheirfunctionsarefurtherdetailedintheDepartmentalsectionsofthisreport.

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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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#ofAuthorizedPositions 230

MilesofWaterMains 1,344

MilesofSanitarySewer 286

MetersServed 51,171

#ActiveWaterAccounts 47,018

#ActiveSewerAccounts 8,847

#ofCustomersServed 126,948

NewWaterConnections(WaterMetersSold) 286

NewSewerConnections(SewerTapsSold) 13

WaterTreatmentPlants’MaximumDailyCapacity 35MGD

WastewaterTreatmentPlants’MaximumDailyCapacity 17MGD

LakeLanierFacts

Source:USArmyCorpsofEngineershttp://www.sam.usace.army.mil/lanier/

Constructedinthe1950sbytheUSArmyCorpsofEngineers

692milesofshoreline

39,000acresofwater

Itsdeepestpointis160feetdeep

Recordhighlakelevel=1077.2msl(6feetabovefulllevel)in1964

Recordlowlakelevel=1050.79msl(20feetbelowfulllevel)in2007

FY12ataGlance:

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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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FiscalYear2012:

(July1,2011throughJune30,2012)

This iscalyearhasbeenanotherofsigni icanteventsandachievementsfortheCityofGaines-ville’sPublicUtilitiesDepartment.WehavewelcomedanewAssistantDirectorofPublicUtilities,DonDye.OurDepartmenthasreceivedseveralawardsthisyearinrecognitionforitsdedicationandexcellenceinconservationefforts,education,andpublicoutreach.Inaddition,manyimportantpro-jectswerebegun,continuedandcompletedbytheUtilityinFY2012.WealsoheardfromtheUnitedStatesSupremeCourtregardingtheongoing,Tri-stateWaterWars.

NewAssistantDirector,PublicUtilities InFY2012,TheCityofGainesvillewelcomeditsnewAssistantDi-rectorofPublicUtilities,DonDye.Mr.DyehasovertwentyyearsofexperienceinPublicAdministrationandUtilityManagement.

PriortoMr.Dye’scareerinmunicipalgovernment,heservedintheUnitedStatesNavyfrom1978through1987.HeearnedaBache-lor’sDegreefromAugustaCollege(nowAugustaStateUniversity)in1988andaMaster’sDegreeinPublicAdministrationfromtheUniversityofGeorgiain1990.Hiscareerinlocalgovernmentbeganin1989withaninternshipwiththeCityofToccoa.

Sincethen,hehasservedseveralmunicipalgovernments,inavarietyofroles.Aftergraduation,heservedastheTownManagerofWoodland,Mainefrom1990-1992.Next,hewasnamedPublicWorksDirector,Toccoa,whereheserveduntil1996andCityManagerofSocialCircle,Georgiafrom1996through1999.Mostrecently,heservedastheInterimCityManagerandUtilitiesDirectorfortheCityofToccoa.

FY2012Highlights

Page 8: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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1058

1059

1060

1061

1062

1063

1064

1065

1066

1067

1068

Jul. Aug. Sept. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun.

FY 12 Monthly Average Lake Levels (July 2011-June 2012)

LakeLanierhasbeenimpactedbythecreepingdroughtwhichhasaffectedmuchofthecountrythispastyear.ThelakeleveldroppedninefeetintheFallof2011beforeincreasinganddidnotfullyrecoverthispastspring.

Riversiderawwaterintakestructure

FY2012Highlights

Page 9: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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AWARDS

WaterWarRuling OnJune25,2012,GeorgiacelebratedanothervictoryastheUnitedStatesSupremeCourtruledthatitwouldnothearanappealinthedecades-long,tri-state“waterwars”betweenAlabama,FloridaandGeorgia.In2011,the11thU.S.CircuitCourtofAppealsoverturnedthe2009rulingbyJudgePaulMagnuson,thusdeclaringthatwatersupplyisanauthorizedpurposeofLakeLa-nier.TheSupremeCourt’srefusaltohearthecase,asAlabamaandFloridarequested,af irmsthatmetro-AtlantacancontinuetorelyonLakeLanierasitswatersupplyforitsgrowingpopu-lationandfuturegenerations.

TylerSims(left)andBrianWileyacceptthe2011GeorgiaRiversAliveStreamCleanupAwardfrom

GARiversAliveChair,BonnyPutney

TheCityofGainesville’sEnvironmentalSer-vicesDivisionwasrecognizedforitsconser-vationeffortsandcommitmenttopublicout-reachandeducationinFY2012.ItsawardsinFY2012include:TheGeorgiaRiversAlive2011StreamCleanupAward,TheGeorgiaAssociationofWaterProfessionals’Public

EducationProgramoftheYearAward,andTheGeorgiaAdopt-A-StreamBestinEduca-tionAwardandBestinActionAwardforthe

ConservationCrusader.

FY2012Highlights

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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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FY2012Highlights

2012Citizens’GovernmentAcademy TheCityofGainesvilleheldits6thAnnualCitizens’GovernmentAcademyinFY12.The10-week

programdelvedintotheinner-workingsofGainesville’sgovernment.Differentcitydepartments

wereexplored,includingPublicUtilities.Inweek7,PublicUtilities’DirectorKellyRandalldiscussed

thedepartment’soperations,achievements,andgoals.Studentswerealsogiventoursofboththe

FlatCreekWaterReclamationFacilityandtheLakesideWaterTreatmentplant.

“Arareandwonderfulexperience…Itwasre-freshingtoseetheprofessionalismandenthusi-asmthatweweretreatedwithbythestaff.”

-ChrisGaunt 2012Citizens’GovernmentAcademyGraduate

andGainesvilleResident

2012Citizens’GovernmentAcademyGraduates

ChamberChase2012

ChickenCityChasers

TheGreaterHallChamberofCommerce’s5thAnnualCham-berChase5KwasheldatRiver-

sideMilitaryAcademy. TheCityofGainesville’steam,theChickenCityChasers,re-ceivedtheTeamSpiritAward.

Page 11: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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AnnualStreamCleanup Eachyear,TheCityofGainesvillehostsastreamcleanup,heldatvariouslocationsthroughoutHallCounty.Volunteersremovelitterandotherdebrisfromourwaterways.InFY12,3,120poundsoftrashanddebriswasremovedfrom

LongwoodCoveParkby150volunteers.

FY12Highlights

TheCityofGainesvillewasawardedthe2011StreamCleanUpAwardby

GeorgiaRiversAlive

A. FY2012StreamCleanupvol-unteers

B. CityofGainesvilleemployeesremovetrashfromLongwoodCove

C. AvolunteerremovesatirefromtheLongwoodCovearea

D. Councilmembers,George WangemannandMyrtle Figueras,assistinthestream cleanup

A. B.

C. D.

Page 12: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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FY12Highlights

CityofGainesvilleCouncilMemberscutaceremonialvine,markingtheof icialopeningofPhase1oftheMidtown

Greenwaytrail.

MidtownGreenwayOpening

April28,2012markedthegrandopeningofPhaseIoftheMidtownGreenwayProject.Thepro-jectincludesapaved,multi-usetrail,whichrunsfromMuleCampSpringstoMartinLutherKingJr.Boulevard,alonganoldCSXrailroadcorridor.Theprojectalsoincludesstreamrestorationandstormwaterdetention.PhaseIIoftheprojectwithextendthetrailandexpandwatershedimprove-ment.

Page 13: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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EloiseGilmerCelebrates35YearsofServicewith

TheCityofGainesville

InFY2012,Ms.EloiseGilmercelebratedher35thyearasaCityofGainesvilleem-ployee.EloisebeganhercareerwiththeCityin1977,wheresheworkedintheHousingandRelocationDepartment.ShehassinceservedasSecretary,OperationsControlClerk,andAdministrativeAide.ShecurrentlyworksintheFinanceandAdministrationDivisionofthePublicUtilitiesDepartment.

BeforecomingtotheCityofGainesvilletowork,Eloiseworkedsidebysidewithherlate,belovedhusband,Lee,forwhomtheGainesvilleAirportisnamed.Bothpilots,thepairinspectedandsurveyedpowerlinesinNorthGeorgia’smountainousareasbyplane.

ThroughoutheryearswiththeCityofGainesville,Eloisehasbeentherecipientofnumerousawards,includingtheCityofGainesville’s“You’retheReason’”Awardin2005.Thisawardrecognizesworkplaceexcellenceanddedicationtoservingthepublic.Shealsoearned14consecutiveyearsofperfectattendancerecognitionfrom1995to2008.In2005,EloisewashonoredbytheGeorgiaDepartmentofHumanResourcesDivisionofAgingServicesasshereceivedthe“OlderWorkeroftheYear”awardfortheGeorgiaMountainsArea.Theawardrecognizedhercontri-butionsandcommitmenttotheworkplace.

Ms.EloiseisatreasuredmemberofthePUDfamilyandanassettotheCityofGainesville.Herknowledge,experience,andfriendshipareinvaluabletous.

Thankyou,Eloise.

FY2012Highlights

Eloiseatwork Eloisecelebratesher35yearanniversarywithherco-workers

Eloisereceivesthe“OlderWorkeroftheYear”awardin2005

Page 14: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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TheFinance&AdministrationDivisioniscomprisedoftwosections:CustomerAccountServicesandFinance

&Administration.TheDivisionconsistsof46authorizedpositionswhichmaybebroadlycategorizedascustom-

er service representatives, customer advocates, billing staff,meter services/sales staff,warehouse staff,

administrative and support personnel, inancial and divisionalmanagement, Assistant Director and the

Director’sof ice.

CUSTOMERACCOUNTSERVICES

MISSIONSTATEMENT: Toprovideourcustomerswithprofessional,accurateandef icientservices.

SCOPEOFSERVICES

TheCustomerAccountServices(CAS)groupisresponsibleforprovidingcustomerservicetoover50,000water

andsewercustomers.Thegroupiscomprisedof32authorizedpositions.Someservicesprovidedinclude,butare

not limited to,answeringcustomercalls,processingserviceapplications,postingutilitypayments,billing,meter

reading,metersales,submittingandcompletingservicerequests,preparingadjustmentsandmaintainingthebill-

ingsoftwaredatabase.

InFY2012,theCustomerServiceDepartment’shourschangedfrom7AM-6PMto8AM-5PM.Thischangewillresultinsigni icantcostsavingsthroughareductioninlaborandenergycosts.Ourcustomerscanstillaccessaccountinformationandmakepaymentsontheirutilitybills24hours-per-daybyloggingontotheCityofGainesville’swebsite,www.gainesville.org,orbycalling(770)535-6878.

FINANCEANDADMINISTRATIONDIVISION

PublicUtilities’CustomerAccountServicesemployees

FY12CustomerAccountServicesStatisticalIndicators: 70,880customercallshandled

7,354applicationsfornewserviceprocessed

279,428transactionsposted

42,083paymentsmadethroughourwebsite

436,269metersread(manualanddrive-byradioread)

37,425serviceorderscompleted

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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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ImprovingCostEf iciency Wecontinuouslyreviewandevaluateourpracticesandpoliciestobetterserveourcustomers.

InFY12,severalnewcostandtimesavingtoolswereimplementedinanefforttokeepratesandfeesaslowaspossibleforourcustomers.First,ourscanningsoftwarewasupgraded,allowingmultiplepay-mentsandmoneyorderstobeprocessed.Thishasdecreasedthenumberofpaymentsmanuallyprocessed,savingtimeandmoneywhileeliminatinghumanerror.

Inaddition,weswitchedvendorsforelectronicbankstatements.Thischangehassavedtimeandmoneyandhasincreasedthenumberofelectronicpaymentsby15.76%.

TheCityofGainesvillePublicUtilitiesDepartmentlauncheditsHelp2OthersRoundUpprograminearlyFY2012.WehavepartneredwiththeSalva-tionArmy’sProjectSHAREinanefforttoraisefundstoassistthoseinneed.CityofGainesvillecustomerswhochoosetoparticipatewillhavetheirutilitybillsroundedtothenextwholedollar.TheseadditionalfundswillbedisbursedbytheSalvationArmytofellowCityofGainesvilleutilitycustomersfacing inancialhardship.Theassistancewillbeusedtohelpwithwater/sewerbills,costlyplumbers’bills,andthepurchaseofnewwaterme-terstoreplacewellsthathavegonedry,etc.Allcontributionsaretaxdeductible.

CommunityAssistance:Help2Others

“WhatagreatyearforourH2O(HelpToOthers)RoundUpProgram.Thankstoourwonderfulcustomers,$4,083.80wascollectedduringour irstyearoftheprogram.Wewanttothankyouallforyourgenerosity.Alittlecanmakeabigdifferenceinthelivesofothers.”

-TinaWetherford Finance&AdministrationDivisionManager

Page 16: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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OurCustomers:Water

49.5%ofourwaterrevenuecomesfromourresidentialcustomers,whocomprise89.1%ofourcustomerbase.GeneralIndustrycontinuestocomprise27.8%ofwaterrevenueand33.1%ofwaterusagefromasmall

customerpercentageof0.5%.

Page 17: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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OurCustomers:Wastewater

GeneralIndustrycontinuestobethelargestuserofwastewaterat61.4%oftotalwastewaterusageand61.6%oftotalwastewaterrevenue.Commercialusageisthenexthighestwith17.7%ofusageand17.8%ofwastewaterrevenue.70.5%ofwastewatercustomersareresidential,buttheirusageonlyaccountsfor10.9%.Therevenuecomparisonisaslightlylowerpercentageat9.8%duetothefactthatresidentialwastewatercustomersarebilled

at85%ofwaterreadingsforwastewaterusage.

Page 18: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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FINANCE&ADMINISTRATION

MISSIONSTATEMENT: Toprovideastable inancialpositionandadministrativesupportfordailyoperations.

SCOPEOFSERVICES The Finance andAdministrationDivision has fourteen (14)authorizedpositionswhich include theDirector,Assistant

Director,Finance&AdministrationDivisionManager,AccountsPayable,CustomerAdvocates,InventoryControl,Payroll,

PurchasingandWarehousepersonnel.

Thegroupisresponsiblefor inancialplanningfortheFive-YearCapitalImprovementsProjects,preparationandmanage-

mentoftheoperatingandcapitalequipmentbudgets,performingcost-of-servicesanalysis,evaluationofcustomerservice

“bestpractices,”payrollandpersonnelsupport,purchasingandinventorycontrol, leetandassetmanagement,accounts

payable,policyenforcement,utilitydebtcollection,managementofthe18,000squarefootadministrationbuildingandthe

warehousefacility,andpreparationoftheannualreportandotherpublications.ThisstaffworkscloselywiththeDirector

inestablishinglong-termdirectionsandgoalsforthePublicUtilitiesDepartment,developingdepartmentalpoliciesand

municipalcodes,andprovidingessentialsupporttoalldivisions.

AccountsPayablestaffprocessed5,868invoicesand426requisitionsinFY12. Purchasingstaffprocessed478requestsforbidsandproposalsinFY12. TheWarehousestaffreworkednearly800metersinFY12

MetersandSuppliesinthePUDwarehouse

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TheCityofGainesvillecurrentlyhasover50,000metersinstalledthroughoutoursys-

tem.Over75%ofthesemetersarenowautomated.Nearly40%ofmetersare

equippedwithFlexNettechnology,theresultoftheAutomatedMeterReadingProject,

whichwillultimatelyconvert32,000meterstoFlexNettechnology.Thistechnologyal-

lowsthemeterstobereadremotelyandreadingstransmittedthroughadatabaseserv-

ertotheutility.Thisenablesstafftocontinuouslyviewmeteractivitytomonitorusage

patternsandprovideproactiveleakdetection.Customersarenownoti iedofasus-

pectedleak,savingthemmoneyandprotectingoursystemfromunnecessarywaterloss.

TheautomatedreadingsystemalsoreducestheUtility’scostbydecreasingamounts

spentonfueltomanuallyreadmeters.

AutomatedMetering:TheSmartChoice

Page 20: City of Gainesville · 2019. 5. 23. · Gainesville, Georgia 30501-4358 Telephone: 770.538.2466 Fax: 770.535.5634 Web Site: To Our Customers: Fiscal Year 2012 was a good year for

FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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CITYOFGAINESVILLE PUBLICUTILITIESFUND

SUMMARYFINANCIALSTATEMENT* ForthetwelvemonthsendedJune30,2012

%ofYearRemaining=0.00%

Revised Jun-12 Remaining Budget YTDActual Balance

Revenues Intergovernmental - - - Chargesforservices 55,598,794 58,432,668 (2,833,874) Investmentincome 26,000 27,591 (1,591) Contributions 85,130 (85,130) Miscellaneous 91,700 142,687 (50,987)

Other inancingsources/transfersin 1,500 18,305 (16,805) TransfersfromE&R(ConnectionFees) 535,884 897,995 (362,111) Intergovernmental - - - TotalRevenues 56,253,878 59,604,376 (3,350,498)

Expenses RiversideWaterTreatmentFacility 2,937,883 2,396,481 541,402

LakesideWaterTreatmentFacility 2,052,925 1,763,563 289,362 WaterDistribution 3,757,412 3,126,863 630,549

FlatCreekWaterReclamationFacility 3,874,572 3,104,019 770,553

LinwoodWaterReclamationFacility 2,679,778 2,166,152 513,626

MaintenanceServices 2,648,505 2,176,643 471,862 SanitarySewer 1,984,053 1,672,745 311,308

EnvironmentalComplianceandPermitting 1,939,477 1,595,480 343,997

EngineeringandConstructionServices 1,760,823 1,429,336 331,487 MeterServices - - -

CustomerAccountServices 2,873,021 2,227,567 645,454

FinanceandAdministration 2,077,154 1,385,062 692,092

Subtotal-Expenses 28,585,603 23,043,911 5,541,692 BadDebtExpense - 36,022 (36,022) Amortization - - - Debtservice 21,596,336 20,751,905 844,431

Other inancinguses/transfersout 6,459,982 3,408,792 3,051,190 TotalExpenses 56,641,921 47,240,630 9,401,291

Excess(De iciency)Revenuesover Expenses (388,043) 12,363,746

BudgetedFundBalance6/30/12 388,043 *Theseareunauditedyearendnumbers

FY12FinancialHighlights

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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org

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TheWaterandWastewaterTreatmentServicesDivisioniscomprisedof

three(3)sectionalgroups,categorizedas:WaterTreatment(Riverside

and Lakeside), Water Reclamation (Flat Creek and Linwood), and

MaintenanceServices.

TheWaterTreatmentgroupisresponsibleforcollectingrawwaterfrom

LakeLanier,thetreatmentofthatwatertonationaldrinkingwaterstand-

ardsat theRiversideandLakesideWaterTreatmentPlants (WTP),and

thedistributionofthe inishedtreatedwaterintothesystem’swaterstor-

agefacilities.

TheWaterReclamationgrouptreatsallofthecollectedwastewaterto

environmentallysafedischargestandardsinutilizingthetreatmentmade

available at the Flat Creek and Linwood Water Reclamation Facilities

(WRF).

The Maintenance Services group is responsible for maintaining all

equipment located within the treatment plants, operation and mainte-

nanceofsewerpumpstationsandpotablewaterboosterpumpstations

whilealsoprovidinggroundskeepingtomiscellaneousareasofthePublic

Utilities Department, along with sewer right-of-way maintenance and

inspections.

WATERANDWASTEWATERTREATMENTSERVICESDIVISION

C.

D.

A.ChrisDickersoninspectsadrinkingwatersample forairbubbles B.JamesGarnerkeepstheRiversideWater Plant’sgroundsandbuildingslookinggreat C. BrianMcGonigleinspectsanalumsludgepress sampleforclarity D. HerveyPearsonkeepsthegroundsoftheLakeside

TreatmentPlantmaintainedandinorder

B.

A.

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WATERTREATMENT MISSIONSTATEMENT: Toprovidethehighestqualitydrinkingwaterinthemostresourcefulandeconomicalway. SCOPEOFSERVICES TheWaterTreatmentgroupconsistsoftwo(2)PlantManagers,andtwenty-eight(28)otherstaffmembers.Thisgroupis

primarilyresponsibleforthedailyoperationsoftheRiversideandLakesideWaterTreatmentPlants(WTP)and“ inished”(i.e.,

treated)waterstoragefacilities.

FACILITIES

TheRiversideWTPhasthecapacitytoproduceandispermittedtoprocess25

MillionGallonsperDay(MGD).TheLakesideWTPprovidesanother10MGDof

potablewaterforthecommunity.WaterispumpedfromLakeLaniertoboth

treatmentfacilitiesandtreatedtobesafeforresidential,commercial,andindus-

trialuse.Ahighquality,uninterruptedsupplyofpotablewaterfreeofobjectiona-

bleturbidity,color,taste,andodorisproduced.

TreatedwaterisstoredinthreeclearwellsattheRiversideWTPwithatotalcombinedon-sitestoragecapacityof12MG.At

theLakesideWTP,therearetwo5MGclearwellsforatotalcombinedon-sitestoragecapacityof10MG.

Inthedistributionsystem,thereisa5MGgroundlevelstoragereservoir(knownastheHighStreetTank). Six(6)elevated

storagetanksprovideadditionalstoragecapacityof3.75MGof inishedwater.

TheCityhasatotalcombinedsystemstoragecapacityof30.75MG.Thisisenoughstoredwatertoservecustomersforapprox-

imatelytwodaysatcurrentusagelevels.

RiversideWaterTreatmentPlant

LakesideWaterTreatmentPlant

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FY09 FY10 FY11 FY12

FilteringCapacity(MGD) 35 35 35 35

FilteringPermittedCapacity(MGD) 35 35 35 35

PERMITTED—RawWaterWithdrawal

-Maximum24Hour(MGD) 35 35 35 35

-MonthlyAveragenottoExceed(MGD) 30 30 30 30

ACTUAL—RawWaterWithdrawal

-Maximum24Hour(MGD)

Riverside 13.9 19.2 17.2 18.8

Lakeside 10.3 9.8 10.3 10.3

-MonthlyAverage(MGD) 17.0 19.2 18.9 18.2

Total—RawWaterWithdrawal(MG) 6,222.0 7,002.0 6,906.0 6,629.0

PumpedToSystem

-MaxDay(MG) 21.99 23.3 23.5 24.9

-AverageDay(MG) 16.6 17.1 17.6 17.7

-TOTAL(MG) 6,047.0 6,242.0 6,437.0 6,461.0

SludgeDisposal(Tons) 782 844 801 953

RiversideandLakesideStatisticalIndicators

BoththeRiversideandLakesideWTP’swereawardedPlatinum

AwardsbytheGeorgiaAssociationofWaterProfessionalsforthe3rd

straightyear.Thisawardrecognizesafacilityformeetingallwater

qualitystandardsassetbytheGeorgiaEPDfor iveconsecutiveyears.

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MGD

=MillionGallonsPerDay

MG=MillionGallons

Thefollowingisachartindicatingthetreatmentcapacitiesofthefacilitiesandthemaximum

watertreatedduringanyone

dayduringeachperiod.

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WATERRECLAMATION

MISSIONSTATEMENT: Toprotectwaterqualitybytreatingwastewatersafelyandeffectively. SCOPEOFSERVICES

TheWaterReclamationgroupiscommittedtotreatingwastewatertomeetorexceedstatedischargestandardsand

protectingthewaterqualityofFlatCreekandLakeLanierwhiledisposingofitsbiosolidsinanenvironmentallyre-

sponsiblemanner.Thegroup’s facilities include theFlatCreekandLinwoodWaterReclamationFacilities (WRF).

Thegroupisalsoresponsibleforthemonitoringandpollingofsixty(60)wastewaterpumpstationsandrespondsto

allafter-houremergencycallsregardingwaterandwastewater.

FACILITIES: TheFlatCreekWRF,withthecapacity12.0MGD,isthe

larger of two (2)WRF’s in the system. Treatment at

Flat Creek includes grit removal, primary treatment

withdissolvedair loatation,activatedsludgebiological

treatment, clari ication,anddisinfection by ultraviolet

radiation. Residual solids fromthe treatment process

are thickened in settling tanks and de-watered using

plateandframetypepresses.Thedewateredresiduals

are transported to ERTH Products, LLC, a privately

owned composting facility in Plains, Georgia. At the

ERTH facility, environmentally friendly composting of

theseresidualsolidsandpeanuthullstakesplace.This

compostislatersoldasasoilconditioner.

The LinwoodWRF is a new Advanced TertiaryTreat-

mentfacility,whichincludesmembrane iltration.This

5.0 MGD treatment facility provides the additional

treatment necessary to comply with new Lake Lanier

dischargestandardsthroughtheuseofactivatedsludge

biological treatmentanddisinfection by ultraviolet ra-

diation.Residualsolidsfromthetreatmentprocessare

thickenedandde-wateredusingabeltpress. Thede-

watered residuals are transported to ERTH Products,

whereitiscompostedandsoldasasoilconditioner.

FlatCreekWRF

LinwoodWRF

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FlatCreekPermittedDischargeLimits FY09 FY10 FY11 FY12

FlatCreekWeeklyAvg.nottoexceed(MGD) 15 15 15 15

FlatCreekMonthlyAvg.nottoexceed(MGD) 12 12 12 12

FlatCreek–Max.DayFlow(MG) 10.1 11.0 9.3 8.8

FlatCreek–Avg.DayFlow(MG) 5.85 6.7 6.2 5.7

FlatCreek–TotalTreated(MG) 2,154 2,456 2,263 2,080

FlatCreek–BiosolidsDisposal(Tons) 2,791 2,380 2,457 2,451

LinwoodPermittedDischargeLimits

LinwoodWeeklyAvg.nottoexceed(MGD) 6.25 6.25 6.25 6.25

LinwoodMonthlyAvg.nottoexceed(MGD) 5 5 5 5

Linwood–Max.DayFlow(MG) 3.85 5.5 4.3 3.7

Linwood–Avg.DayFlow(MG) 2.20 2.5 2.6 2.4

Linwood–TotalTreated(MG) 803 910 949 876

Linwood–BiosolidsDisposal(Tons) 206 467 359 391

CombinedFacilityTotalTreated(MG)------------ 2,957 3,366 3,212 2,956

CombinedTotalBiosolidsRemoval(Tons)------- 2,997 2,847 2,816 2,842

LakeLanier

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024681012141618

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FlatCreek Chemicalusagewasdecreasedby15.8%comparedto

FY12’sprojectedusebyseveraldifferentmethods.The

largestwasthecontinuationoftrialsattheaeration

basintoincreasebiologicalphosphorusremoval.This

resultedina22%usagedecreaseofaluminiumsul-

phatesandsavingsofover$61,000.00Thestrategyof

producingthebestqualityofwateratthemosteco-

nomicalpricewasemphasizedbymanagementand

carriedoutbyourteamofprofessionaloperators.

Powerconsumptionincreasedby2.5%comparedto

FY11,andthoughthecostperkWhincreasedby5%,

managersstillstayedunderprojectedbudgetwitha

2.1%decreasefrom2011.Thiswasaccomplishedby

usingtheTertiarySandFiltersonly25%ofthetime

andadheringtotheuseofGAPower’sEnergyDirect

OnlineEnergyManagementtoget“RealTimePricing.”

Whenenergypricesclimbabove$0.10perkWh,plant

lowwasdroppedto4MGD.Thisallowedareductionin

costofenergyduringpeakhoursoftheday.

Linwood

ImprovingOperationalEf iciency TheCityofGainesville’sPublicUtilitiesDepartmentcontinuallyseekswaystoenhanceoperationalandcostef iciency.ThefollowingareimprovementsimplementedbythewaterreclamationgroupinFY2012:

Powerconsumptiondecreasedby4.2%comparedto

FY11,andthoughthecostperpeakkWhincreasedby

1.7%,managersstillstayedunderprojectedbudget

withadecreaseincostof0.2%belowFY11’scost.

Thiswasaccomplishedbycuttingbackonuseofany

equipmentpossibleduringpeakhourssuchasblow-

ersfortheequalizationtankandaircirculationfansin

dewateringwhennotoccupiedbystaff.Also,byad-

heringtotheuseofGAPower’sEnergyDirectOnline

EnergyManagementtoget“RealTimePricing,”when

energypricesclimbabove$0.10perkWh,theplant

rananyincreased lowsduringnon-peakhours.This

allowedareductionincostofenergyduringpeak

hoursoftheday.

Thoughtherewasa5%increaseinthekilowattper

hourcostofpowertoourfacilitiesduringthis iscal

year,withenormouseffortfrommanagementand

staff,bothfacilitieswerestillwithinbudget.Often,

plant lowsweredecreasedduringpeakenergycost

hoursandincreasedduringnon-peakenergycost

hourstocompensate.This,alongwithcomputerpro-

grammingchangestoallowmoreef icientuseofhigh

horse-powerblowersandconstantpollingofsitua-

tionsbystaff,resultedinthissuccess.

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MAINTENANCESERVICES

MISSIONSTATEMENT:Toef icientlymaintainallPublicUtilitiesplants,pumpstations,andbuildings. SCOPEOFSERVICES TheMaintenanceServicesDivisionconsistsofthree(3)sections:Maintenance,PumpStations,andGroundsMainte-nance-atotaloftwenty-three(23)positions.

IntheMaintenancesection,therearetwelve(12)maintenancestaffpositions.Maintenancecrewsareresponsiblefor

preventive,routineandemergencyrepairsof ixedoperatingequipmentatallPUDfacilities.Pumpmechanicsandelec-

triciansareonstandbydutyatalltimestohandleafter-hoursituations.

ThePumpStationmonitoringsectionhasfour(4)authorizedpositionsinFY12. APumpStationSupervisorwithin

thisgroupmanagesthree(3)employeesthatareassignedtocontinuallycheckandmaintainthe60+waterandsewer

pumpstationsthroughouttheCityofGainesvilleandHallCounty.Thisprocesshashelpedtopromptlyreacttoequip-

mentandoperationalproblemsbeforetheybecomemajorenvironmentalevents.

Thereareseven(7)positionsintheGroundsCrewsection.TheyareresponsibleforgroundsmaintenanceatthePub-lic Utilities treatment plants, water tanks, pump stations, and water and sewer line right-of-ways. In addition, the

groundscrewisresponsibleforgeneralmaintenance,whichincludespainting,cleaning,andotherdutiesasneededatall

PUDfacilities.

TheMaintenanceGroundsCrew(fromleft:RobertBrookshire,JohnWhirlow,MattBrown,RickySmithandJoshCole

PumpStationTechnicianGaryFordrecordsruntimeforthepumps

MaintenanceworkersTimBurce(left)andWillieMay ieldrepairaslidegate

FY12StatisticalIndicators:

TotalRepairWorkOrders=924

TotalPMWorkOrders=2,006

AfterHoursEmergencyCalls=69

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TheEnvironmentalComplianceandPermittingDivisioniscomprisedoftwogroups:theEnvironmentalCom-

pliancegroupandthePermittinggroup. TheEnvironmentalCompliancegroup isresponsibleforthecity’s

water quality laboratory, the industrial pretreatment program,commercialwastewatermanagement, environ-

mentalmonitoringprogram,forestrymanagement,publiceducationprogram,waterconservationprogramand

variousotherprojectsandprogramsasassigned.ThePermittingServicesgroupisresponsibleforreviewand

permittingofalldevelopmentsproposingconnectiontotheCity’sdistributionandcollectionsystemfromincep-

tiontocompletionandenforcementoftheback lowpreventionprogram.

MISSIONSTATEMENT:Provide irstratequalityassurancethroughpermittingandmanagementofwaterresources.

SCOPEOFSERVICES TheEnvironmentalComplianceandPermittingstaffconsistsofatotalof20authorizedpositionsworking

insixmajorareasofqualitycontrolandqualityassurance.Theseprogramssupportthesuccessfuloperationofthedepartment’swaterandwastewatertreatmentplants,helptoensurethequalityofdrinkingwatertothecus-

tomers,providefortheprotectionandimprovementofthecommunity’swaterresources,andthereviewand

permittingofallprivatedevelopmentsandtheadministeringoftheCity’sback lowpreventionprogram.The

staffalsoendeavorstoef icientlyassistandeducateresidentialandcommercialcustomers,aswellasthegeneral

public.

The Environmental Compliance group

managestheCity’sWaterQualityLaborato-

ry, Industrial Pretreatment Program, Envi-

ronmentalMonitoringProgram,WaterCon-

servation Program, and various other pro-

jectsandprogramsasnecessarytoprovide

supportforthePUD.

ENVIRONMENTALCOMPLIANCEANDPERMITTINGDIVISION

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FollowingisasummaryofresponsibilitiesfortheEnvironmentalComplianceGroup:

TheLaboratory staff provides quality and legally defensible analytical services to the Environmental

Compliancessection,PUD,andotherdepartmentsoftheCityofGainesville.Alltestsareconductedinac-

cordancewiththeUnitedStatesEnvironmentalProtectionAgency(USEPA)andGeorgiaEnvironmental

ProtectionDivision (GAEPD) regulations by followingStandardMethods for theExamination ofWater

andWastewaterandAmericanSocietyforTestingMethods.Laboratoryserviceshelptoensurethehigh

qualityofGainesville'sdrinkingwaterandthatwastewateroperationsareincompliancewithallstateand

federalregulations.ThelaboratorystaffalsoprovideswatertestingservicestotheCityofGainesville,Hall

County,andsurroundingcountyresidents.

TheIndustrialPretreatmentsectionadministerstheIndustrialPretreatmentProgramasmandatedby

the Federal CleanWater Act. Local businesses and industries are regulated and educated concerning

wastewater discharges and changing federal, state, and local wastewater discharge requirements. This

groupalsoinspectsandmonitorsthesedischargesinordertoprotectthewastewatertreatmentplants,

workers, sewer system,and receiving streams. Gainesville’s Fats,Oils, andGrease (FOG) programalso

resides under the umbrella of the Industrial Pretreatment section. This programmanages themainte-

nanceoffacilitiesanddisposalofcommercialwastefromcommercialusersofthecollectionsystem.This

programalsocoordinateswithdesignersduringthepreconstructionprocessofcommercialandindustrial

facilities.

ChestateeAcademy“GoingBlue” Studentsmarkstormdrainswith“No

Dumping“signs

WorkingTogethertoProtectOur NaturalResources

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TheEnvironmentalMonitoringgroupconductsvisualsiteinspectionsonvariouscreeks,chemicalandmicrobi-

ologicalsamplingofareawaters,quarterlystreamwalks,biologicalmonitoring,andpublicawareness,education

andparticipationtohelpprotectlocalwaterresourcesandthesurroundingenvironment.EnvironmentalMoni-

toringprovidesaqualityassurancefunctionforthewastewaterfacilitiesandcollectionsystemandconductsen-

vironmentalmonitoringandpublicoutreachactivitiesasprescribedintheCity’sWatershedManagementPlan

andMunicipalSeparateStormSewertodetectandeliminatelocalwaterqualityproblems.

TheWaterConservationProgramactivelyprovidesliterature,programs,educationandworkshopswithintheGainesville/HallCountycommunityonwaysresidentscanconservetheirdrinkingwatersupply. Thissec-

tioncommunicatesthecurrentregulationsoftheStateofGeorgia’soutdoorwateruseplanwithinthecommuni-

tyandensuresGainesvilleisfollowingtheMetropolitanNorthGeorgiaWaterPlanningDistrict’swaterconserva-

tionplan.TheprogramhascontinuedofferingGainesville’sPlumbingRetro itProgram, informativeprogram-

mingonthelocalTV-18networkandwateref iciencyworkshops.

Additionally,EnvironmentalComplianceisactivelyinvolvedinwatershedprotectionthroughparticipation

in theCommunityWatershedAssessmentProject, theMetropolitanNorthGeorgiaWaterPlanningDistrict

(MNGWPD),theUpperChattahoocheeBasinGroup,andtheGeorgiaAdopt-A-Streamprogram.

A. EnvironmentalSpecialistTylerSimscollectsquarterlywaterqualitydataonLimestoneCreek.

B. WaterConservationSpecialistJenniferFlowersand CH2MHILLstafflookformacro-invertebratesduringa Bi-annualstudy.

A. B.

EnvironmentalMonitoring

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Inadditiontotheformalannualinspections,anadditional2,870visitsweremadetoindustrialandcom-

mercialfacilitiestoinspectandsampleforcompliancewiththepretreatmentprogram.Thetotalnumber

ofvisitshasdecreasedduetoachangeinourSOPtoreduceourcost,whilemaintainingthesamelevelof

performance. TheFatsOilsandGrease(FOG)programtracks280facilities,primarilyrestaurants,whichusegrease

trapsastheironlypretreatmentofwastewaterpriortodischargetotheCity’scollectionsystem.Ad-

ditionalFOGaccomplishmentsforFY12includedtheinspectionandpermit-

tingof51commercialwastetransportationvehicles.

The Environmental Monitoring Program centers on the requirements to

support water resource protection as speci ied in the Watershed Assess-

ment Project (with speci ic emphasis on the directives of the Watershed

ManagementPlan). Otherregulatorydriversforthisprogramnowinclude

Gainesville’sMunicipalSeparateStormSewer(MS4)andtherequirementsfor

pollutionpreventionatmunicipalfacilitiesinvolvedinindustrialactivity,such

as transportation shops and the airport. The result has beenmore time in-

volved inpublicoutreach (suchasemployee pollutionpreventioneducation,

the Adopt-A-Stream program and water conservation education). During

FY12, staff inspected3,024sites forenvironmental issuesandcollected886

samples.

EnvironmentalComplianceFY12StatisticalIndicators #ofLabSamplesAnalyzed 8,680

TotalAnalysesConductedbyLabServices 32,889

DrinkingWater/NewLineSamples 1,927 PretreatmentProgramComplianceInspections 2,098

EnvironmentalSiteInspections 3,024

EnvironmentalSamples 886

PublicPresentations 420

Public presentations are done as part of the division’s public outreach pro-

gramasrecommendedbytheWatershedManagementPlan,PhaseIIMS4re-

quirements,Phase IIMunicipalFacilitiesPermit coverage,andaspartof the

city’swaterconservationefforts. Thesearedone toeducate thecommunity

aboutprotectionof localwater resources. InFY12,420presentationswere

conducted.

"Don'tforgettobecomeaConservationCrusaderanddoyourpartinwatersavingsforthefuture!"

ConservationCrusader

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A. FirstPlaceRainBarrelcreatedbyEastHallMiddleSchool

B. GainesvilleHighSchool’sFirstPlaceBarrel

C. AllRainBarrelsondisplayattheFrancesMeadowsAquaticCenter

WaterEf iciency Gainesvillecontinuestopromotewateref iciencythroughoutthecommunitythroughpublicparticipationand

involvement. Customerscontinuetotakeadvantageoftheplumbingretro itprogrambyremovinginef icient

ixturesandreplacingthemwitha1.28gpf(gallonper lush)toilet.172Retro itRebateswereissuedinFY12.

ResidentsalsoutilizedtheFind-a-LeakWorkshoptochecktheirhomeforleaksandattendedtheRainCollec-

tionWorkshopstoconstructwater-savingrainbarrels.SeveralCityofGainesvilleresidentsalsoparticipatedin

thefreeresidentialwaterassessmentstohelplocateleaksandpossiblemoneyandwatersavingopportunities

intheirhomes.

Classroompresentationsforallagesarestillthe“backbone”forspreadingthewateref iciencymes-

sage.Schoolparticipationintherainbarreldecoratingcontestisstillpopular.

Thisyear’sannualrainbarreldecoratingcontestthemewasProtectingOurWaters.The10partici-

patingmiddleschoolsandhighschoolscreatedthemostuniquebarrelsseeninthecompetitionthus

far.ThebarrelswereondisplayattheFrancesMeadowsAquaticCenterforonemonthwherevisi-

torstothecentervotedfortheirfavorite.Thisyear,thetwo irstplacewinnerswere:EastHall

MiddleSchoolandGainesvilleHighSchool.

93RainBarrelsweredistributedinFY12.Ifeachbarrel

isusedtwice,10,230gallonsofwaterwillbesaved

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A. SummerSEARCHstudentKaylaaddsdropstotestthelevelofoxygeninastream B. StudentsHaleyandRachelshowoffanaquaticwormtheyfoundduringSummerSEARCH C. ADaVinciAcademystudent indsacray ishduringtheweeklytestingoftheiradoptedstream D. EnvironmentalSpecialistBrianWileyshowsstudentshowtoidentifybugs E. Adopt-A-StreamvolunteersRachelandAnsleycollectwaterfortesting F. ConservationCrusaderandanewfriend

A.

Communityeducationandinvolvementareanintegralpartofraisingawarenessandensuringsustainabilityofour

naturalresources.InFY12,theCityofGainesvilleconducted420publicpresentations.Theseincludedclassroom

teachings,appearancesbyConservationCrusader,andSummerSEARCH

SummerSEARCHisofferedthroughtheHallCountySchoolSystem.TheSummerSEARCHprogramisaone-week

enrichmentprogramthatisofferedattheendoftheschoolyear.Rising4thand5thgradestudentscansignupto

beapartoftheWaterWeekcourseandbecomecerti iedinAdopt-A-Streamandlearnallabouttheprincipalsof

water.EnvironmentalServiceshelpsthroughouttheweektotrainthestudentsandtakethemouttomonitoralo-

calwaterway.

CommunityEducationandInvolvement

A. B. C.

D. E. F.

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ThePermittinggroupprovidesmanagementofprivatedevelopmentpermittingandtheBack lowPreventionProgram.

ThePermittinggroupalsoprovidesassistancetotheEngineeringandConstructionServicesDivisionwithin-housedesign

andprojectmanagementofsanitarysewersystemreplacementandextensionprojects.Thefollowingisasummaryofre-

sponsibilitiesforthisgroup:

Permitting: Review andpermitting of all commercial, industrial, and residential developmentswhich propose to connect to the

City’swaterorwastewatersystemstoinsurecompliancewiththedepartment’sstandardsandspeci ications.

CoordinationactivitieswiththeGeorgiaEnvironmentalProtectionDivision(GAEPD)associatedwithdelegationofre-viewcompliance.

CoordinationactivitieswiththeGainesvilleandHallCountyPlanningDepartmentsforissuanceofdevelopmentpermitsthroughtheCityandtheCountyplanreviewcommittees.

CoordinationactivitiesassociatedwithGainesvilleandHallCountyBuilding InspectionsDepartmentsand their issu-anceofCerti icatesofOccupancy(CO’s)forprojectsthatrequirePUD’sinspections.

CoordinationactivitieswiththeGainesvilleandHallCountyPlanningDepartmentsconcerningannexationrequestsforsanitarysewerageservices,aswellasrezoningandvariancerequestactivities.

Preliminaryinvestigationtodeterminewaterand/orwastewatersystemsconnectionfeasibilityforfutureprivatede-velopments.

Preparationofwaterandsanitaryseweravailabilityletters.

Easementacquisitionassociatedwithwaterandwastewatersystemslocatedwithinprivatedevelopmentprojects.

CoordinationofactivitieswiththeEngineeringandConstructionServicesDivisionfor inspectionofapprovedprivatedevelopmentprojects.

Reviewandapprovalofas-builtdrawingsfornewlyconstructedpublicwaterandwastewatersystems.

Reviewandapprovalof iresprinklersystemdrawingsandsubsequentcoordinationwiththebillingof iceforapplica-blesprinklersystemfees.

Productionandupdatingofdevelopmentguidelinesandassociatedplanreviewchecklists.

Back low:

Inspectionofnewandexistingback lowpreventiondeviceinstallations.

Trackingofrequiredannualback lowtestreports.

TrackingofCityapprovedback lowtesters.

Conductmonthlymail-outnoti icationstocustomersforoutstand-ingback lowpreventionrequirements.

Production and updating of back low prevention speci icationsandinstallationguidelines.

Conductinspectionsofprivatewellsandreclaimedwatersystemsforillegalcross-connectionwithCity’swaterdistributionsystem.

Testing,maintaining and repairing existing back low preventersonCityfacilities.

Firehydrant lowtesting.

Aback lowdevice

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PermittingFY12StatisticalIndicators: ThefollowingisthestatisticalindicatorinformationforthePermittingGroup: Reviewed105developmentplansandissued81developmentpermitsthroughCityofGainesville/HallCounty

Planning&ZoningDepartment. Reviewed115architecturaldrawingsand33 iresprinklersystemdrawings. Reviewedandapproved114proposedwaterserviceconnectionsthroughtheplanreviewandpermittingprocess. Reviewedandapproved4CityofOakwood,2TownofBraselton,and1CityofBuforddevelopmentsthroughdi-

rectpermittingcoordinationwiththesejurisdictions. Reviewed801commercialbuildingpermits(769inHallCountyandGainesvilleand32inOakwood). Reviewed22applicationsforrezoning,variances,orannexationsthroughtheCityofGainesville’sPlanningand

AppealsBoard. Reviewed58applicationsforvariances,conditionaluse,proposedamendmentsorrezoningsthroughtheHall

CountyPlanningCommission. Forwarded21newconstructionprojectstotheEngineeringandConstructionServicesDivision.Theseprojects

requiredwaterand/orsanitarysewerconstructioninspections. Collectedatotalof$26,925.77forwaterandsanitarysewerinspectionfeesthatwereperformedbytheConstruc-

tionManagementDivisionpersonnelandfor irehydrant lowtesting. Conducted44back lowpreventerinspections,ofwhich36wereapprovedthroughtheCerti icateofOccupancy

(CO)issuanceprogram. Receivedandlogged6,122back lowpreventertestreports. Issued3variancesforback lowpreventerinstallationlocations. Issued5,205 irst,second,andthirdnoticestoexistingcustomerswithoverdueorfailedannualback lowpreven-

tiondevicetestreports,andissued318noticestodevicetesterstoprovideup-to-datecalibrationandcerti ica-tions.

Conducted10 irehydrant lowtestsforproposedprivatedevelopments. 147Cityback lowdevicesweretested,4newback lowdeviceswereinstalled,and8existingdeviceswerere-

paired.

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TheEngineeringandConstructionServicesDivisionbeganthe iscalyearwith20full-timeand1part-timeauthorizedposi-

tions.Thesepositionsmaybebroadlycategorizedasengineers,technicians,inspectors,andsupportstaff.

MISSIONSTATEMENT: Toeffectivelyexecuteassignedprojectstomeetthede inedneedsofourcommunity.

SCOPEOFSERVICES TheEngineeringandConstructionServicesDivisionnotonlyrepresentsthePublicUtilitiesDepartmentbutalsotheCityasawholeonallCapitalImprovementsProjects(CIP)throughoutdesignandconstruction.Theservicesprovid-edbythegroupmaybesummarizedasfollows:

In-housedesign,bidding,andconstructionservicesassociatedwithwatermainsandsanitarysewersystemimprove-

ments

Projectmanagementfunctionsrelatedtoservicesprovidedbyvariousconsultingengineers

Computerizedwaterandwastewatersystemsmapping,graphicalpresentation,andgeographicinformationsystem(GIS)management

ArchivalfunctionsassociatedwithtechnicalplansanddocumentsforthePUD

Hydraulicanalysisandoverallplanningactivitiesassociatedwithwaterandwastewatersystems

ConstructionmanagementandinspectiononallprivatedevelopmentsthatproposetoconnecttotheCity’swaterand/orwastewatersystems

Projectconceptanddesign,contractadministration,constructionmanagementservicesofCIPforPublicUtilities,PublicWorks,ParksandRecreation,andotherCitydepartmentsasdirectedbytheCityManagementfrominceptiontocompletionofproject.ProjectandconstructionmanagementservicesarealsoprovidedonHallCountysanitarysewerprojects

PaymentandreimbursementprocessingforallprojectsrelatedtotheCIP

Maintenanceofall inancialrecordsrelatedtotheCIPaswellasconstructioncontractsandrecordsfromprojectin-ceptiontocompletion.

Othermiscellaneousfunctionsconsistofthefollowing:

Periodicupdatingandmaintainingwatermainandsanitarysewerextensionand/or replacement Fieldsurveying

FiveyearCIPdevelopmentandtracking

PreparationoftheDepartment’spresentationattheannualworkshopwiththeCityCouncil

EvaluationofnewwaterandwastewaterproductstodetermineiftheymeetPUDstandards

CoordinationandpreparationofannualupdatesoftheDepartment’sStandardSpeci ications

Negotiationandpurchasingoflandandeasementsrequiredtoconstructprojects;processing andmaintainingassociateddocuments,databasesand iles.

ENGINEERINGANDCONSTRUCTIONSERVICESDIVISION

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StatisticalIndicators: Thefollowingstatisticalindicatorshavebeencompiledtoprovideamoreclearandquanti iablepictureoftheEngineeringandConstructionServicesDivision’saccomplishmentsduringFY12: Providedprojectmanagementandconstructionmanagement/residentengineeringserviceson15capital improvementprojectsthatwerecompletedinFY12and19on-goingcapitalimprovementprojectsforthe Gainesville’sPublicUtilitiesDepartment,PublicWorksDepartment,GeorgiaMountainCenter,FireDepart- ment,PoliceDepartment,ParksandRecreationAgency,andHallCountyPublicWorksandUtilitySanitary Sewerprojects. ProvidedconstructioninspectionandmanagementforthefollowingconnectionstothePublicUtilities’water

andwastewatersystem:

1. Approximately7.61milesofwatermainand73 irehydrants.These iguresincludeprivate iremainsandpri-vate irehydrants.

2. Approximately1.49milesofgravitysanitarysewer,1.01milesofsanitarysewerforcemain,2newpumpingstations,2replacementpumpingstationsand49newmanholes.

CollectedGPScoordinatesforapproximately508watermeters,48sanitarysewermanholes,349 irehy-drants,and87valves.

CompletedScanning,drawingandlinking895easements.

Completedscanningofapproximately2,025plansheetsand15valvecards.

Createdapproximately42graphicalexhibitsincludingthePUD’spresentationfortheannualCitizen’sGovern-mentAcademyandtheWorkshopwiththeCityCouncil.

WaterMeterReplacement

PressurereducingvalveatHogMountainRoadelevatedstoragetank

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WATERLINECONSTRUCTION/ ABANDONMENTHISTORY

YEAR WaterLinesConstructed

(Miles) FireHydrants

Installed

WaterLinesAbandoned

(Miles) FY08 32.35 272 3.81 FY09 7.8 79 0 FY10 15.28 111 3.9 FY11 22.62 165 0.54 FY12 7.61 73 2.77

FY2012WaterMainandSanitarySewerConstructionandAbandonmentHistory

SANITARYSEWERCONSTRUCTION/ABANDONMENTHISTORY

YEAR

GravitySewersConstructed

(Miles) Manholes

Constructed

ForceMainConstructed

(Miles)

GravitySewersAbandoned

(Miles) Manholes

Abandoned

ForceMainAbandoned

(Miles) FY08 4.85 151 0.38 0 0 0 FY09 4.31 99 3.67 0.6 24 5.04 FY10 2.33 71 2.73 0.57 12 1.21 FY11 1.3 51 2.31 0.66 14 0.1 FY12 1.49 49 1.01 0 0 0.46

FY12TransmissionMainImprovements

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FY2008 FY2009 FY2010 FY2011 FY2012

TYPEOFINSTALLATION TOTAL

FT. %CHANGE TOTAL

FT. %

CHANGE TOTAL

FT. %

CHANGE TOTAL

FT. %

CHANGE TOTAL

FT. %

CHANGE

PRIVATEDEV.COMMER-CIALWATERMAIN 30,157 59.11% 13,021 -56.82% 9,017 -30.75% 3,590 -60.19% 9,741 271.34%

PRIVATEDEV.SANITARYSEWER 24,064 -53.63% 7,857 -67.35% 6,335 -19.37% 2,323 -63.33% 10.725 461.69%

PRIVATEDEV.RESIDEN-TIALWATERMAIN 108,752 -53.30% 19,959 -81.65% 3,165 -84.14% 25,405 802.69% 12,720 -49.93%

D.O.T.&HALLCO.WATERMAIN 9,174 -87.63% 200 -97.82% 862 331.00% 8,615 999.42% 1,415 -83.58

CITYEXT.&REPLACE-MENTWATERMAIN 22,728 -67.21% 8,016 -64.73% 67,650 742.84% 81,828 120.96% 16,289 -80.09%

CITYEXT.&REPLACE-MENTSANITARYSEWER 3,552 -89.07% 14,869 318.61% 5,980 -59.78% 4,540 -24.08% 530 -88.33%

0

20000

40000

60000

80000

100000

120000

2008 2009 2010 2011 2012

Installed Water and Sewer Mains by Year

City Extension & Replacement Sanitary Sewer Private Development Sanitary Sewer

Commercial Water Main DOT & Hall County Water Main

City Extension & Replacement Water Main Private Development Residential Water Main

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ProjectsCOMPLETEDduringFY12areasfollows:

1. EvaluationanddesignofrawwatermeteringatRiversideandLakesideWaterTreatmentPlants

2. DesignactivitiesassociatedwiththeCedarCreekWaterTreatmentPlant.

3. PurchaseofWetlandMitigationCreditsrequiredbyUSACEaspartofAthensHighwayRegionalsewagefacilities

4. GEFAYear23Contract1WaterMainReplacements

5. FY12AutomatedMeterReadingProject

6. FY12WaterMeterReplacementProject

7. Organized, managed and completed all activities associated with the Department’s AnnualWorkshoppresentationfortheCityCouncil

8. FlatCreekStreamRestorationUpperNorthFork/Mid-TownGreenway

9. FY11WaterTreatmentandWaterReclamationFacilitiesMaintenance

10. FY12NewWaterServiceConnections

11. LakesideWaterTreatmentPlantSodiumHypochloriteGenerationSystemRepair

12. PUDAdministrationbuildingimprovements

13. AQuietPlaceintheWoodsPumpStationImprovements

14. StringerAvenueelevatedwaterstoragetankrehabilitation

15. GeorgiaMountainCenterParkingDeckReconstruction

PumpStationImprovements

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ACTIVEprojectsmanagedduringFY12butcarriedforwardareasfollows: 1. UtilityrelocationatSR52andCandlerCreek(in-housedesignandconstruction)

2. CedarCreekReservoir

3. DesignofCargillSanitarySewerImprovementsProject-PhasesI,II,III

4. RiversideDrive’sWTP’sClearwellrepairsproject

5. FY12TransmissionMainImprovements(in-housedesignandconstruction)

6. Watertanksmaintenanceproject

7. PreliminarydesignactivitiesassociatedwithAthensHighwayutilitiesrelocation

8. In-housedesignassociatedwiththeCedarCreekWTPTransmissionMainimprovements

9. GEFAYear23-ContractII—Sanitarysewerreplacements/rehab

10. PumpStationNo.23Improvements

11. ContinuedtoworkwithUSACEtoobtainaneasementinLakeLanierforLinwoodWTP’sfuturedischargepipe

12. RiversideDriveWTPchemicalsystemsevaluationproject

13. SR347/FriendshipandThompsonsMillRoadUtilitiesRelocationanddesign

14. SR284ClarksBridgeReplacementUtilitiesRelocation

15. TelemetrySystemsImprovement

16. FY12&FY13WaterTreatmentandReclamationFacilitiesMaintenance

17. LeeGilmerMemorialAirportHangarRenovation

18. CityViewCenterElevatedPedestrianWalkway

19. MulberryCreekRegionalSewerageFacilities

TransmissionMainImprovements

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GainesvilleisgoingGREEN Phase1oftheFlatCreekStreamRestorationandRegionalStormwaterDeten-tionwascompletedinFY2012.Ultimately,theprojectwillpromoteurbanre-newalandwatershedimprovementandincludesapaved,multi-usetrail,streamrestoration,andstormwaterdetention.Thepedestrian/bicycletrailextendsfromMuleCampSpringstoMartinLutherKingJr.Boulevard,intheMidtownar-eaofGainesville.Futurephasesoftheprojectwillextendthetrail.

TheprojectalsoincludestheadditionofastormwaterdetentionpondandFlatCreekstreamrestoration.Thisstorageandrestorationwillimprovethewater-way’sstabilityandwaterqualitywhichwillimprovetheoverallecosystemforitsinhabitants.

MIDTOWN GREENWAY

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TankRestoration

HighStreetTankpainting

HighStreetTankmaintenance

InFY12,TheCityofGainesvillebegananoveralltankmainte-

nanceandrepairprojectthatwillprovidecontinualinspec-

tions,maintenanceandrepairsfortheCity’ssevenwaterdis-

tributionstoragetanks.Theprojectisanannualprogram,

fundedthroughtheUtility’sCapitalProjectsFund.Thepro-

activeapproachwillsavetheCityanestimated$250,000in

the irst iveyears.

TankRestoration

StorageTanks: HighStreetTank

KingStreetTank

BarkCampRoad

StringerAvenue

AthensHighway

HogMountainRd.

Highway52Tank

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TheDistributionandCollectionDivisioniscomprisedoftwosections:WaterDistributionandWastewaterCollection.

Themajorfunctionsandtasksofthesetwogroupsare:theoperationandmaintenanceofthewaterdistributionand

wastewatercollectionsystem,providingasafeenvironmenttothepublic,andensuringthatqualityandreliablewaterand

sewerserviceareprovidedtoourcustomers.Thesetasksinclude:repairingminorwaterleaks,inspectionandmainte-

nanceof irehydrants, lushingwatertoimprovewaterquality,locatingormarkingwaterandsewerlines,cleaningand

inspectingsewerlines,andclearingeasementstoinsurereadyaccess.

WATERDISTRIBUTION

MISSIONSTATEMENT: ToensurethedistributionofsafedrinkingwaterbymaintainingtheCity’swatersystem.

SCOPEOFSERVICES TheWaterDistributionstaff,whichincludestheDivisionManager,performsthefollowingfunctions:provides

utilitylocates,assistswithwaterandsanitarysewerrepairs,performsright–of-waymaintenance,repairsand

services irehydrants,performsvehicleandequipmentmaintenance,performswatervalvemaintenance,and

carriesoutallweldingactivitiesandtoolfabrication.TheAdministrativeandManagerialteamofthisDivision

providesadministrativeandmanagementsupport.TheDivision’sManagerandSuperintendentsrepresentthe

CityofGainesvilleonvariouscommitteesandstateprofessionalorganizationsaswellasprovideinputonfuturesystem

expansionplanning.

STATISTICALINDICATORS:

TheDivisionmaintainsapproximately8,855 irehydrantsinthewaterdistributionsystem.Each irehydrantisinspected

annuallywiththeassistanceofthelocal iredepartments.InFY12,361 irehydrantswererepaired,serviced,orreplaced

inorder to ensure ireprotection forourcommunity.1,782watervalveswere inspected inFY12and1,597werere-paired,raised,orserviced.

DeterminingthelocationofutilitiesisanotherfunctiontheDivisionperformsrelatedtowaterdistribution.InFY12,atotal

of10,108locateswereperformedbytheDivision.Allutilityprovidersarerequiredbystatelawtomarktheirutilityloca-

tionspriortobeginningwork.Thisrequirementpreventscostlydamages,reducesoutagestocustomers,andprovidesfor

thegeneralsafetyofthoseperformingutilitywork.

DISTRIBUTIONANDCOLLECTIONDIVISION

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WaterLossPrevention Dryconditionsandpopulationgrowthplaceastrainonourwaterresources,creatingtheurgentneedforwateref iciencyandconservation.Eachyear,utilitiesloselargevolumesoftreatedwaterthroughinef icienciesin

thesupplyprocess.Waterlosscontrolisvitalinordertoreducetheburdenonexistingwaterresources,increase

thereliabilityofourwatersupply,andkeepwaterrateslowforcustomers.TheCityofGainesvilleusesahands-on,

proactiveapproachtocombatwaterlossinoursystem.

TheCity’sproactiveleakdetectioneffortssavetheUtilitythousandsofdollarsannually(seechartbelow).Sinceits

implementation2yearsago,adataloggingsystemallowstheCitytolocatehard-to- indleaks.Thesystemuses

sophisticatedsoftwaretorecordanddownloadsoundsinto ilesforanalysis.Thesoftwareevaluatesthesounds

andproducesgraphicalandtabularresults,informinguswheretheleakis,ifoneexists.

Leaksarerepairedquickly(mostwithin24hoursofnoti ication)andpro-

iciently(withuseofstandardrepairmethodsandmaterials).Theutility

alsocontinuouslyreplacespipestoimprovetheintegrityofthedistribu-

tionsystemandreduceleaks.

Pressuremanagementisanotherimportanttoolinwaterlosscontrol.TheCityofGainesville’sWaterSystemhas4pressurezonesandover20Pres-sureControlValvesthathelpmaintaindesiredpressuresfor ireprotectionwhileeasingstrainonwatermainsandreducingwaterlossfromleaks.

PublicUtilitiesemployeeChrisGravittpreparestoperformaleakdetectionsurveywithdatalogger

equipment.

2010 2011

LeaksFound 7 27

GallonsSaved 1,260,160 16,910,000

MilesSurveyed 16.5 28.0

CostSavings $2,696 $36,187

Watertheftisasourceofwaterlossthatalsoimpactsourwatersupply.Tocombatunauthorizeduse,theCityofGainesvillehasover500 irehydrantlocksinplacetopreventtheft.Weeklyreportsandinvestigationsarealsocon-ductedtolocateunauthorizedcon-sumptionviawatermetersatlocationsinwhichnooneiscurrentlysigneduptoreceiveservice.Inaddition,theCityhasdevelopedpoliciestodeterandhandlemetertampering.

TheCityofGainesville’s4PressureZones

Alocked irehydrant

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WaterLossAudit

In2010,theGeorgiaWaterStewardshipActwasestablishedtoencourageandimprovewaterconservation

toenhanceGeorgia’swatersupply.TheActrequiresthatallGeorgiapublicwatersystemsserving10,000or

morepeoplecompleteanannualwaterlossaudit,beginningin2012.TheCityofGainesvillePublicUtilities

Departmentsubmittedits irstWaterLossAudittotheGAEPDinFY2012.TheDistributionDivisionspear-

headedtheaudit,withtheassistanceofateamofstaffmembersfromvariousdivisions.Theauditisanex-

aminationofrecordsand inancialaccountstocheckaccuracyandprovideaccountability.Theassessment’s

purposeistoidentifyareasandcausesofwaterloss,toimprovewateref iciencywithinthestate’spublicwa-

tersystems,andtoserveasacatalystforcreatingacultureofwaterconservationamongwatermanagers.

GainesvillePublicUtilitiesscoreda77outof100ontheaudit,whichisconsideredaslightlyaboveaverage

scoreintheStateofGeorgia.TheUtilitiesInfrastructureLeakageIndex(ILI)isaveryimportantbenchmark

forwatersystemplanningandcanbeusedasatarget-settingmechanism.ItwasestablishedinFY12at1.95.

TheILIisuniquetoeachwatersystem,butisaveryimportantleakreductiontargetnumberwhenconsider-

ingwaterresourceavailability, inancialgoals,andotheroperationalconsiderationsofGainesville’swater

system.

Acopyofthisyear’sWaterAuditisavailableuponrequest.

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PerformanceIndicator Average Range CityofGainesville

ValidityScore 79.08 61.9-89.7 77

InfrastructureLeakIndex(ILI) 3.62 1.15-9.89 1.95

ApparentLosses 19.11 6.45-65.89 4.37

RealLosses 66.24 17.0-124.3 50.28

Non-revenueWateras%byVolume 21.4% 6.8%-39.6% 16.0%

Non-revenueWateras%byCost 10.6% 1.7%-23.0% 5.0%

CustomerRetailUnitCost($1,000gal) $5.09 $4.09-$7.89 $4.34

WiththeexceptionofValidityScoreandCustomerRetailUnitCost,thelowerthescoreorpercentage,thebetterthescoreorpercentagere lectsontheutility.

DatacollectedfromAWWAWaterLossControlCommittee’sDataCollectionInitiative—2011

InGeorgia,theValidityScoreforDaltonwas70andCobbCountywas62.

WaterAudit:HowGainesvilleComparesNationally

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WASTEWATERCOLLECTION MISSIONSTATEMENT: Toensuretheenvironmentallysafecollectionandtransportationofsanitarysewageby

maintainingtheCity’ssewersystem.

SCOPEOFSERVICES

TheWastewaterCollectionstaffisresponsibleforensuringthatthecollectionsystemisoperatingproperly.Onemajor

preventativemaintenancefunctionoftheUtility iscleaningsanitarysewercollectionpipelines.Theseeffortsgreatly

reduced thepossibilityofenvironmentally-damagingsewerover lowsandprevent isolatedsewer problems forour

customers.

TheIn lowandIn iltration(I&I)Team,whichisatechnicalgroupresponsibleforeliminatingandreducinggroundwa-

terandrainwater lowsintothesanitarysewercollectionsystem,isalsopartoftheCollectionDivision.Thisteamcon-

ducts lowmonitoring,manholeinspections,CCTVinspections,andsmoketestingwithinthesewersystem.

FY12StatisticalIndicators: CollectionCrewscleanedover832,000feetofsewerpipelineandmanholes

106sewermaindefectswererepaired

Nearly42,000linearfeetofsewermainswereTVinspected

Over355,000gallonsofin iltrationandIn lowwereidenti iedandeliminatedinthesanitarysewersystem

Over255,000linearfeetofsewerlinewassmoketestedand331smoketestprob-lemswerelocated

109manholeswere lexsealed

28“curedinplace”spotrepairswerecompleted,acostsavingsof$20,750.00comparedwiththatofconventionalrepairmethods

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www.gainesville.org