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CityofGainesville
PublicUtilitiesDepartment AnnualReport
FY12AnnualReport FiscalPeriodJuly1,2011throughJune30,2012
TableofContents
LetterfromtheDirector
IntroductiontotheUtility………………………………………………………………...…...1
OrganizationalChart……………………………………………………………………….…….2
FY12Highlights………………………………………………………………………………..…….3
FinanceandAdministration……………………………………………………………..…...11
WaterandWastewaterTreatmentServices/Maintenance……….…………....18
EnvironmentalComplianceandPermitting…………………………………..…..….27
EngineeringandConstructionServices…………………………………………….…35
DistributionandCollection…………………………………………………………………..43
CITY OF GAINESVILLE
PUBLIC UTILITIES DEPARTMENT
757 Queen City Parkway, SW
Gainesville, Georgia 30501-4358
Telephone: 770.538.2466
Fax: 770.535.5634
Web Site: www.gainesville.org
To Our Customers: Fiscal Year 2012 was a good year for us. Not only did the department and individuals in the department win several prestigious awards, we (the state and water providers) also prevailed in a long-standing dispute with our neighboring states. Both the Riverside and Lakeside Water Treatment Plants were awarded Platinum Awards by the Georgia Association of Water Professionals for the third straight year. This award recognizes a facility for meeting all water quality standards as set by the Georgia EPD for five consecutive years. The City of Gainesville’s Environmental Services Division was recognized for its conservation efforts and commitment to public outreach and education in Fiscal Year 2012. Its awards in Fiscal Year 2012 include: The Georgia Rivers Alive 2011 Stream Cleanup Award, The Georgia Association of Water Professionals’ Public Education Program of the Year Award, and The Georgia Adopt-A-Stream Best in Education Award and Best in Action Award for the Conservation Crusader. Probably the most significant development affecting our ability to provide high quality drinking water at a low cost was the decision by the United States Supreme Court not to hear the states of Alabama and Florida’s appeal of the 11th Circuit ruling that water supply was an original authorized purpose of Lake Lanier. Currently, the Army is developing a new water control plan for the Chattahoochee river system which should clarify how much water will actually be available for our customers and our neighbors to the south. This effort should take about two years. In short, it is a pleasant outcome after many years of uncertainty. Our community should now be able to move forward and prepare for many years to come. Kelly J. Randall Public Utilities Director
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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INTRODUCTION
TheCityofGainesville’sSystemsupplieswatertoageographicareaofapproximately400squaremiles,includ-
ingBraselton,Buford,Clermont,FloweryBranch,Gainesville,Gillsville,portionsoftheLulaandOakwoodareas,
andunincorporatedHallCounty. TheCitymaintainsover1,600milesofundergroundwaterandsewerpipe-
lines.
ThesourceofsupplyofrawwaterfortheSystemisLakeLanier,animpoundmentoftheChattahoocheeRiver
thatisownedandoperatedbytheU.S.ArmyCorpsofEngineers.TheGeorgiaDepartmentofNaturalResources,
EnvironmentalProtectionDivision(“EPD”)alsogovernswaterwithdrawalfromLakeLanierthroughitswater
withdrawalpermittingprocess.ItistheCityofGainesvillePublicUtilitiesDepartment’sgoaltoprovidethe
highest levelofservicetoourcustomersandensurethatGainesvilleandHallCountyresidentshavea
continuoussupplyofthebestwaterinGeorgia.
Ittakesadedicatedanddeterminedgroupofmenandwomentoaccomplishthetremendoustaskofmanaging
thecommunity’swaterresources.TheCityofGainesville’sPublicUtilitiesDepartmentiscomprisedofseveral
differentdivisionsthatworktogethertomanagethewaterandsewersystems.Eachdivisioncontributestothe
comprehensivemanagementofthesesystems.
TheDivisionsare:
Finance&Administration
EnvironmentalCompliance&Permitting
Water&WastewaterTreatmentServices/Maintenance
Engineering&ConstructionServices
Distribution&CollectionServices
TheDivisionsandtheirfunctionsarefurtherdetailedintheDepartmentalsectionsofthisreport.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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#ofAuthorizedPositions 230
MilesofWaterMains 1,344
MilesofSanitarySewer 286
MetersServed 51,171
#ActiveWaterAccounts 47,018
#ActiveSewerAccounts 8,847
#ofCustomersServed 126,948
NewWaterConnections(WaterMetersSold) 286
NewSewerConnections(SewerTapsSold) 13
WaterTreatmentPlants’MaximumDailyCapacity 35MGD
WastewaterTreatmentPlants’MaximumDailyCapacity 17MGD
LakeLanierFacts
Source:USArmyCorpsofEngineershttp://www.sam.usace.army.mil/lanier/
Constructedinthe1950sbytheUSArmyCorpsofEngineers
692milesofshoreline
39,000acresofwater
Itsdeepestpointis160feetdeep
Recordhighlakelevel=1077.2msl(6feetabovefulllevel)in1964
Recordlowlakelevel=1050.79msl(20feetbelowfulllevel)in2007
FY12ataGlance:
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FiscalYear2012:
(July1,2011throughJune30,2012)
This iscalyearhasbeenanotherofsigni icanteventsandachievementsfortheCityofGaines-ville’sPublicUtilitiesDepartment.WehavewelcomedanewAssistantDirectorofPublicUtilities,DonDye.OurDepartmenthasreceivedseveralawardsthisyearinrecognitionforitsdedicationandexcellenceinconservationefforts,education,andpublicoutreach.Inaddition,manyimportantpro-jectswerebegun,continuedandcompletedbytheUtilityinFY2012.WealsoheardfromtheUnitedStatesSupremeCourtregardingtheongoing,Tri-stateWaterWars.
NewAssistantDirector,PublicUtilities InFY2012,TheCityofGainesvillewelcomeditsnewAssistantDi-rectorofPublicUtilities,DonDye.Mr.DyehasovertwentyyearsofexperienceinPublicAdministrationandUtilityManagement.
PriortoMr.Dye’scareerinmunicipalgovernment,heservedintheUnitedStatesNavyfrom1978through1987.HeearnedaBache-lor’sDegreefromAugustaCollege(nowAugustaStateUniversity)in1988andaMaster’sDegreeinPublicAdministrationfromtheUniversityofGeorgiain1990.Hiscareerinlocalgovernmentbeganin1989withaninternshipwiththeCityofToccoa.
Sincethen,hehasservedseveralmunicipalgovernments,inavarietyofroles.Aftergraduation,heservedastheTownManagerofWoodland,Mainefrom1990-1992.Next,hewasnamedPublicWorksDirector,Toccoa,whereheserveduntil1996andCityManagerofSocialCircle,Georgiafrom1996through1999.Mostrecently,heservedastheInterimCityManagerandUtilitiesDirectorfortheCityofToccoa.
FY2012Highlights
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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1058
1059
1060
1061
1062
1063
1064
1065
1066
1067
1068
Jul. Aug. Sept. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun.
FY 12 Monthly Average Lake Levels (July 2011-June 2012)
LakeLanierhasbeenimpactedbythecreepingdroughtwhichhasaffectedmuchofthecountrythispastyear.ThelakeleveldroppedninefeetintheFallof2011beforeincreasinganddidnotfullyrecoverthispastspring.
Riversiderawwaterintakestructure
FY2012Highlights
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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AWARDS
WaterWarRuling OnJune25,2012,GeorgiacelebratedanothervictoryastheUnitedStatesSupremeCourtruledthatitwouldnothearanappealinthedecades-long,tri-state“waterwars”betweenAlabama,FloridaandGeorgia.In2011,the11thU.S.CircuitCourtofAppealsoverturnedthe2009rulingbyJudgePaulMagnuson,thusdeclaringthatwatersupplyisanauthorizedpurposeofLakeLa-nier.TheSupremeCourt’srefusaltohearthecase,asAlabamaandFloridarequested,af irmsthatmetro-AtlantacancontinuetorelyonLakeLanierasitswatersupplyforitsgrowingpopu-lationandfuturegenerations.
TylerSims(left)andBrianWileyacceptthe2011GeorgiaRiversAliveStreamCleanupAwardfrom
GARiversAliveChair,BonnyPutney
TheCityofGainesville’sEnvironmentalSer-vicesDivisionwasrecognizedforitsconser-vationeffortsandcommitmenttopublicout-reachandeducationinFY2012.ItsawardsinFY2012include:TheGeorgiaRiversAlive2011StreamCleanupAward,TheGeorgiaAssociationofWaterProfessionals’Public
EducationProgramoftheYearAward,andTheGeorgiaAdopt-A-StreamBestinEduca-tionAwardandBestinActionAwardforthe
ConservationCrusader.
FY2012Highlights
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FY2012Highlights
2012Citizens’GovernmentAcademy TheCityofGainesvilleheldits6thAnnualCitizens’GovernmentAcademyinFY12.The10-week
programdelvedintotheinner-workingsofGainesville’sgovernment.Differentcitydepartments
wereexplored,includingPublicUtilities.Inweek7,PublicUtilities’DirectorKellyRandalldiscussed
thedepartment’soperations,achievements,andgoals.Studentswerealsogiventoursofboththe
FlatCreekWaterReclamationFacilityandtheLakesideWaterTreatmentplant.
“Arareandwonderfulexperience…Itwasre-freshingtoseetheprofessionalismandenthusi-asmthatweweretreatedwithbythestaff.”
-ChrisGaunt 2012Citizens’GovernmentAcademyGraduate
andGainesvilleResident
2012Citizens’GovernmentAcademyGraduates
ChamberChase2012
ChickenCityChasers
TheGreaterHallChamberofCommerce’s5thAnnualCham-berChase5KwasheldatRiver-
sideMilitaryAcademy. TheCityofGainesville’steam,theChickenCityChasers,re-ceivedtheTeamSpiritAward.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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AnnualStreamCleanup Eachyear,TheCityofGainesvillehostsastreamcleanup,heldatvariouslocationsthroughoutHallCounty.Volunteersremovelitterandotherdebrisfromourwaterways.InFY12,3,120poundsoftrashanddebriswasremovedfrom
LongwoodCoveParkby150volunteers.
FY12Highlights
TheCityofGainesvillewasawardedthe2011StreamCleanUpAwardby
GeorgiaRiversAlive
A. FY2012StreamCleanupvol-unteers
B. CityofGainesvilleemployeesremovetrashfromLongwoodCove
C. AvolunteerremovesatirefromtheLongwoodCovearea
D. Councilmembers,George WangemannandMyrtle Figueras,assistinthestream cleanup
A. B.
C. D.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FY12Highlights
CityofGainesvilleCouncilMemberscutaceremonialvine,markingtheof icialopeningofPhase1oftheMidtown
Greenwaytrail.
MidtownGreenwayOpening
April28,2012markedthegrandopeningofPhaseIoftheMidtownGreenwayProject.Thepro-jectincludesapaved,multi-usetrail,whichrunsfromMuleCampSpringstoMartinLutherKingJr.Boulevard,alonganoldCSXrailroadcorridor.Theprojectalsoincludesstreamrestorationandstormwaterdetention.PhaseIIoftheprojectwithextendthetrailandexpandwatershedimprove-ment.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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EloiseGilmerCelebrates35YearsofServicewith
TheCityofGainesville
InFY2012,Ms.EloiseGilmercelebratedher35thyearasaCityofGainesvilleem-ployee.EloisebeganhercareerwiththeCityin1977,wheresheworkedintheHousingandRelocationDepartment.ShehassinceservedasSecretary,OperationsControlClerk,andAdministrativeAide.ShecurrentlyworksintheFinanceandAdministrationDivisionofthePublicUtilitiesDepartment.
BeforecomingtotheCityofGainesvilletowork,Eloiseworkedsidebysidewithherlate,belovedhusband,Lee,forwhomtheGainesvilleAirportisnamed.Bothpilots,thepairinspectedandsurveyedpowerlinesinNorthGeorgia’smountainousareasbyplane.
ThroughoutheryearswiththeCityofGainesville,Eloisehasbeentherecipientofnumerousawards,includingtheCityofGainesville’s“You’retheReason’”Awardin2005.Thisawardrecognizesworkplaceexcellenceanddedicationtoservingthepublic.Shealsoearned14consecutiveyearsofperfectattendancerecognitionfrom1995to2008.In2005,EloisewashonoredbytheGeorgiaDepartmentofHumanResourcesDivisionofAgingServicesasshereceivedthe“OlderWorkeroftheYear”awardfortheGeorgiaMountainsArea.Theawardrecognizedhercontri-butionsandcommitmenttotheworkplace.
Ms.EloiseisatreasuredmemberofthePUDfamilyandanassettotheCityofGainesville.Herknowledge,experience,andfriendshipareinvaluabletous.
Thankyou,Eloise.
FY2012Highlights
Eloiseatwork Eloisecelebratesher35yearanniversarywithherco-workers
Eloisereceivesthe“OlderWorkeroftheYear”awardin2005
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheFinance&AdministrationDivisioniscomprisedoftwosections:CustomerAccountServicesandFinance
&Administration.TheDivisionconsistsof46authorizedpositionswhichmaybebroadlycategorizedascustom-
er service representatives, customer advocates, billing staff,meter services/sales staff,warehouse staff,
administrative and support personnel, inancial and divisionalmanagement, Assistant Director and the
Director’sof ice.
CUSTOMERACCOUNTSERVICES
MISSIONSTATEMENT: Toprovideourcustomerswithprofessional,accurateandef icientservices.
SCOPEOFSERVICES
TheCustomerAccountServices(CAS)groupisresponsibleforprovidingcustomerservicetoover50,000water
andsewercustomers.Thegroupiscomprisedof32authorizedpositions.Someservicesprovidedinclude,butare
not limited to,answeringcustomercalls,processingserviceapplications,postingutilitypayments,billing,meter
reading,metersales,submittingandcompletingservicerequests,preparingadjustmentsandmaintainingthebill-
ingsoftwaredatabase.
InFY2012,theCustomerServiceDepartment’shourschangedfrom7AM-6PMto8AM-5PM.Thischangewillresultinsigni icantcostsavingsthroughareductioninlaborandenergycosts.Ourcustomerscanstillaccessaccountinformationandmakepaymentsontheirutilitybills24hours-per-daybyloggingontotheCityofGainesville’swebsite,www.gainesville.org,orbycalling(770)535-6878.
FINANCEANDADMINISTRATIONDIVISION
PublicUtilities’CustomerAccountServicesemployees
FY12CustomerAccountServicesStatisticalIndicators: 70,880customercallshandled
7,354applicationsfornewserviceprocessed
279,428transactionsposted
42,083paymentsmadethroughourwebsite
436,269metersread(manualanddrive-byradioread)
37,425serviceorderscompleted
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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ImprovingCostEf iciency Wecontinuouslyreviewandevaluateourpracticesandpoliciestobetterserveourcustomers.
InFY12,severalnewcostandtimesavingtoolswereimplementedinanefforttokeepratesandfeesaslowaspossibleforourcustomers.First,ourscanningsoftwarewasupgraded,allowingmultiplepay-mentsandmoneyorderstobeprocessed.Thishasdecreasedthenumberofpaymentsmanuallyprocessed,savingtimeandmoneywhileeliminatinghumanerror.
Inaddition,weswitchedvendorsforelectronicbankstatements.Thischangehassavedtimeandmoneyandhasincreasedthenumberofelectronicpaymentsby15.76%.
TheCityofGainesvillePublicUtilitiesDepartmentlauncheditsHelp2OthersRoundUpprograminearlyFY2012.WehavepartneredwiththeSalva-tionArmy’sProjectSHAREinanefforttoraisefundstoassistthoseinneed.CityofGainesvillecustomerswhochoosetoparticipatewillhavetheirutilitybillsroundedtothenextwholedollar.TheseadditionalfundswillbedisbursedbytheSalvationArmytofellowCityofGainesvilleutilitycustomersfacing inancialhardship.Theassistancewillbeusedtohelpwithwater/sewerbills,costlyplumbers’bills,andthepurchaseofnewwaterme-terstoreplacewellsthathavegonedry,etc.Allcontributionsaretaxdeductible.
CommunityAssistance:Help2Others
“WhatagreatyearforourH2O(HelpToOthers)RoundUpProgram.Thankstoourwonderfulcustomers,$4,083.80wascollectedduringour irstyearoftheprogram.Wewanttothankyouallforyourgenerosity.Alittlecanmakeabigdifferenceinthelivesofothers.”
-TinaWetherford Finance&AdministrationDivisionManager
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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OurCustomers:Water
49.5%ofourwaterrevenuecomesfromourresidentialcustomers,whocomprise89.1%ofourcustomerbase.GeneralIndustrycontinuestocomprise27.8%ofwaterrevenueand33.1%ofwaterusagefromasmall
customerpercentageof0.5%.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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OurCustomers:Wastewater
GeneralIndustrycontinuestobethelargestuserofwastewaterat61.4%oftotalwastewaterusageand61.6%oftotalwastewaterrevenue.Commercialusageisthenexthighestwith17.7%ofusageand17.8%ofwastewaterrevenue.70.5%ofwastewatercustomersareresidential,buttheirusageonlyaccountsfor10.9%.Therevenuecomparisonisaslightlylowerpercentageat9.8%duetothefactthatresidentialwastewatercustomersarebilled
at85%ofwaterreadingsforwastewaterusage.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FINANCE&ADMINISTRATION
MISSIONSTATEMENT: Toprovideastable inancialpositionandadministrativesupportfordailyoperations.
SCOPEOFSERVICES The Finance andAdministrationDivision has fourteen (14)authorizedpositionswhich include theDirector,Assistant
Director,Finance&AdministrationDivisionManager,AccountsPayable,CustomerAdvocates,InventoryControl,Payroll,
PurchasingandWarehousepersonnel.
Thegroupisresponsiblefor inancialplanningfortheFive-YearCapitalImprovementsProjects,preparationandmanage-
mentoftheoperatingandcapitalequipmentbudgets,performingcost-of-servicesanalysis,evaluationofcustomerservice
“bestpractices,”payrollandpersonnelsupport,purchasingandinventorycontrol, leetandassetmanagement,accounts
payable,policyenforcement,utilitydebtcollection,managementofthe18,000squarefootadministrationbuildingandthe
warehousefacility,andpreparationoftheannualreportandotherpublications.ThisstaffworkscloselywiththeDirector
inestablishinglong-termdirectionsandgoalsforthePublicUtilitiesDepartment,developingdepartmentalpoliciesand
municipalcodes,andprovidingessentialsupporttoalldivisions.
AccountsPayablestaffprocessed5,868invoicesand426requisitionsinFY12. Purchasingstaffprocessed478requestsforbidsandproposalsinFY12. TheWarehousestaffreworkednearly800metersinFY12
MetersandSuppliesinthePUDwarehouse
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheCityofGainesvillecurrentlyhasover50,000metersinstalledthroughoutoursys-
tem.Over75%ofthesemetersarenowautomated.Nearly40%ofmetersare
equippedwithFlexNettechnology,theresultoftheAutomatedMeterReadingProject,
whichwillultimatelyconvert32,000meterstoFlexNettechnology.Thistechnologyal-
lowsthemeterstobereadremotelyandreadingstransmittedthroughadatabaseserv-
ertotheutility.Thisenablesstafftocontinuouslyviewmeteractivitytomonitorusage
patternsandprovideproactiveleakdetection.Customersarenownoti iedofasus-
pectedleak,savingthemmoneyandprotectingoursystemfromunnecessarywaterloss.
TheautomatedreadingsystemalsoreducestheUtility’scostbydecreasingamounts
spentonfueltomanuallyreadmeters.
AutomatedMetering:TheSmartChoice
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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CITYOFGAINESVILLE PUBLICUTILITIESFUND
SUMMARYFINANCIALSTATEMENT* ForthetwelvemonthsendedJune30,2012
%ofYearRemaining=0.00%
Revised Jun-12 Remaining Budget YTDActual Balance
Revenues Intergovernmental - - - Chargesforservices 55,598,794 58,432,668 (2,833,874) Investmentincome 26,000 27,591 (1,591) Contributions 85,130 (85,130) Miscellaneous 91,700 142,687 (50,987)
Other inancingsources/transfersin 1,500 18,305 (16,805) TransfersfromE&R(ConnectionFees) 535,884 897,995 (362,111) Intergovernmental - - - TotalRevenues 56,253,878 59,604,376 (3,350,498)
Expenses RiversideWaterTreatmentFacility 2,937,883 2,396,481 541,402
LakesideWaterTreatmentFacility 2,052,925 1,763,563 289,362 WaterDistribution 3,757,412 3,126,863 630,549
FlatCreekWaterReclamationFacility 3,874,572 3,104,019 770,553
LinwoodWaterReclamationFacility 2,679,778 2,166,152 513,626
MaintenanceServices 2,648,505 2,176,643 471,862 SanitarySewer 1,984,053 1,672,745 311,308
EnvironmentalComplianceandPermitting 1,939,477 1,595,480 343,997
EngineeringandConstructionServices 1,760,823 1,429,336 331,487 MeterServices - - -
CustomerAccountServices 2,873,021 2,227,567 645,454
FinanceandAdministration 2,077,154 1,385,062 692,092
Subtotal-Expenses 28,585,603 23,043,911 5,541,692 BadDebtExpense - 36,022 (36,022) Amortization - - - Debtservice 21,596,336 20,751,905 844,431
Other inancinguses/transfersout 6,459,982 3,408,792 3,051,190 TotalExpenses 56,641,921 47,240,630 9,401,291
Excess(De iciency)Revenuesover Expenses (388,043) 12,363,746
BudgetedFundBalance6/30/12 388,043 *Theseareunauditedyearendnumbers
FY12FinancialHighlights
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheWaterandWastewaterTreatmentServicesDivisioniscomprisedof
three(3)sectionalgroups,categorizedas:WaterTreatment(Riverside
and Lakeside), Water Reclamation (Flat Creek and Linwood), and
MaintenanceServices.
TheWaterTreatmentgroupisresponsibleforcollectingrawwaterfrom
LakeLanier,thetreatmentofthatwatertonationaldrinkingwaterstand-
ardsat theRiversideandLakesideWaterTreatmentPlants (WTP),and
thedistributionofthe inishedtreatedwaterintothesystem’swaterstor-
agefacilities.
TheWaterReclamationgrouptreatsallofthecollectedwastewaterto
environmentallysafedischargestandardsinutilizingthetreatmentmade
available at the Flat Creek and Linwood Water Reclamation Facilities
(WRF).
The Maintenance Services group is responsible for maintaining all
equipment located within the treatment plants, operation and mainte-
nanceofsewerpumpstationsandpotablewaterboosterpumpstations
whilealsoprovidinggroundskeepingtomiscellaneousareasofthePublic
Utilities Department, along with sewer right-of-way maintenance and
inspections.
WATERANDWASTEWATERTREATMENTSERVICESDIVISION
C.
D.
A.ChrisDickersoninspectsadrinkingwatersample forairbubbles B.JamesGarnerkeepstheRiversideWater Plant’sgroundsandbuildingslookinggreat C. BrianMcGonigleinspectsanalumsludgepress sampleforclarity D. HerveyPearsonkeepsthegroundsoftheLakeside
TreatmentPlantmaintainedandinorder
B.
A.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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WATERTREATMENT MISSIONSTATEMENT: Toprovidethehighestqualitydrinkingwaterinthemostresourcefulandeconomicalway. SCOPEOFSERVICES TheWaterTreatmentgroupconsistsoftwo(2)PlantManagers,andtwenty-eight(28)otherstaffmembers.Thisgroupis
primarilyresponsibleforthedailyoperationsoftheRiversideandLakesideWaterTreatmentPlants(WTP)and“ inished”(i.e.,
treated)waterstoragefacilities.
FACILITIES
TheRiversideWTPhasthecapacitytoproduceandispermittedtoprocess25
MillionGallonsperDay(MGD).TheLakesideWTPprovidesanother10MGDof
potablewaterforthecommunity.WaterispumpedfromLakeLaniertoboth
treatmentfacilitiesandtreatedtobesafeforresidential,commercial,andindus-
trialuse.Ahighquality,uninterruptedsupplyofpotablewaterfreeofobjectiona-
bleturbidity,color,taste,andodorisproduced.
TreatedwaterisstoredinthreeclearwellsattheRiversideWTPwithatotalcombinedon-sitestoragecapacityof12MG.At
theLakesideWTP,therearetwo5MGclearwellsforatotalcombinedon-sitestoragecapacityof10MG.
Inthedistributionsystem,thereisa5MGgroundlevelstoragereservoir(knownastheHighStreetTank). Six(6)elevated
storagetanksprovideadditionalstoragecapacityof3.75MGof inishedwater.
TheCityhasatotalcombinedsystemstoragecapacityof30.75MG.Thisisenoughstoredwatertoservecustomersforapprox-
imatelytwodaysatcurrentusagelevels.
RiversideWaterTreatmentPlant
LakesideWaterTreatmentPlant
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FY09 FY10 FY11 FY12
FilteringCapacity(MGD) 35 35 35 35
FilteringPermittedCapacity(MGD) 35 35 35 35
PERMITTED—RawWaterWithdrawal
-Maximum24Hour(MGD) 35 35 35 35
-MonthlyAveragenottoExceed(MGD) 30 30 30 30
ACTUAL—RawWaterWithdrawal
-Maximum24Hour(MGD)
Riverside 13.9 19.2 17.2 18.8
Lakeside 10.3 9.8 10.3 10.3
-MonthlyAverage(MGD) 17.0 19.2 18.9 18.2
Total—RawWaterWithdrawal(MG) 6,222.0 7,002.0 6,906.0 6,629.0
PumpedToSystem
-MaxDay(MG) 21.99 23.3 23.5 24.9
-AverageDay(MG) 16.6 17.1 17.6 17.7
-TOTAL(MG) 6,047.0 6,242.0 6,437.0 6,461.0
SludgeDisposal(Tons) 782 844 801 953
RiversideandLakesideStatisticalIndicators
BoththeRiversideandLakesideWTP’swereawardedPlatinum
AwardsbytheGeorgiaAssociationofWaterProfessionalsforthe3rd
straightyear.Thisawardrecognizesafacilityformeetingallwater
qualitystandardsassetbytheGeorgiaEPDfor iveconsecutiveyears.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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MGD
=MillionGallonsPerDay
MG=MillionGallons
Thefollowingisachartindicatingthetreatmentcapacitiesofthefacilitiesandthemaximum
watertreatedduringanyone
dayduringeachperiod.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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WATERRECLAMATION
MISSIONSTATEMENT: Toprotectwaterqualitybytreatingwastewatersafelyandeffectively. SCOPEOFSERVICES
TheWaterReclamationgroupiscommittedtotreatingwastewatertomeetorexceedstatedischargestandardsand
protectingthewaterqualityofFlatCreekandLakeLanierwhiledisposingofitsbiosolidsinanenvironmentallyre-
sponsiblemanner.Thegroup’s facilities include theFlatCreekandLinwoodWaterReclamationFacilities (WRF).
Thegroupisalsoresponsibleforthemonitoringandpollingofsixty(60)wastewaterpumpstationsandrespondsto
allafter-houremergencycallsregardingwaterandwastewater.
FACILITIES: TheFlatCreekWRF,withthecapacity12.0MGD,isthe
larger of two (2)WRF’s in the system. Treatment at
Flat Creek includes grit removal, primary treatment
withdissolvedair loatation,activatedsludgebiological
treatment, clari ication,anddisinfection by ultraviolet
radiation. Residual solids fromthe treatment process
are thickened in settling tanks and de-watered using
plateandframetypepresses.Thedewateredresiduals
are transported to ERTH Products, LLC, a privately
owned composting facility in Plains, Georgia. At the
ERTH facility, environmentally friendly composting of
theseresidualsolidsandpeanuthullstakesplace.This
compostislatersoldasasoilconditioner.
The LinwoodWRF is a new Advanced TertiaryTreat-
mentfacility,whichincludesmembrane iltration.This
5.0 MGD treatment facility provides the additional
treatment necessary to comply with new Lake Lanier
dischargestandardsthroughtheuseofactivatedsludge
biological treatmentanddisinfection by ultraviolet ra-
diation.Residualsolidsfromthetreatmentprocessare
thickenedandde-wateredusingabeltpress. Thede-
watered residuals are transported to ERTH Products,
whereitiscompostedandsoldasasoilconditioner.
FlatCreekWRF
LinwoodWRF
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FlatCreekPermittedDischargeLimits FY09 FY10 FY11 FY12
FlatCreekWeeklyAvg.nottoexceed(MGD) 15 15 15 15
FlatCreekMonthlyAvg.nottoexceed(MGD) 12 12 12 12
FlatCreek–Max.DayFlow(MG) 10.1 11.0 9.3 8.8
FlatCreek–Avg.DayFlow(MG) 5.85 6.7 6.2 5.7
FlatCreek–TotalTreated(MG) 2,154 2,456 2,263 2,080
FlatCreek–BiosolidsDisposal(Tons) 2,791 2,380 2,457 2,451
LinwoodPermittedDischargeLimits
LinwoodWeeklyAvg.nottoexceed(MGD) 6.25 6.25 6.25 6.25
LinwoodMonthlyAvg.nottoexceed(MGD) 5 5 5 5
Linwood–Max.DayFlow(MG) 3.85 5.5 4.3 3.7
Linwood–Avg.DayFlow(MG) 2.20 2.5 2.6 2.4
Linwood–TotalTreated(MG) 803 910 949 876
Linwood–BiosolidsDisposal(Tons) 206 467 359 391
CombinedFacilityTotalTreated(MG)------------ 2,957 3,366 3,212 2,956
CombinedTotalBiosolidsRemoval(Tons)------- 2,997 2,847 2,816 2,842
LakeLanier
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
24
024681012141618
Aver
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FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
25
FlatCreek Chemicalusagewasdecreasedby15.8%comparedto
FY12’sprojectedusebyseveraldifferentmethods.The
largestwasthecontinuationoftrialsattheaeration
basintoincreasebiologicalphosphorusremoval.This
resultedina22%usagedecreaseofaluminiumsul-
phatesandsavingsofover$61,000.00Thestrategyof
producingthebestqualityofwateratthemosteco-
nomicalpricewasemphasizedbymanagementand
carriedoutbyourteamofprofessionaloperators.
Powerconsumptionincreasedby2.5%comparedto
FY11,andthoughthecostperkWhincreasedby5%,
managersstillstayedunderprojectedbudgetwitha
2.1%decreasefrom2011.Thiswasaccomplishedby
usingtheTertiarySandFiltersonly25%ofthetime
andadheringtotheuseofGAPower’sEnergyDirect
OnlineEnergyManagementtoget“RealTimePricing.”
Whenenergypricesclimbabove$0.10perkWh,plant
lowwasdroppedto4MGD.Thisallowedareductionin
costofenergyduringpeakhoursoftheday.
Linwood
ImprovingOperationalEf iciency TheCityofGainesville’sPublicUtilitiesDepartmentcontinuallyseekswaystoenhanceoperationalandcostef iciency.ThefollowingareimprovementsimplementedbythewaterreclamationgroupinFY2012:
Powerconsumptiondecreasedby4.2%comparedto
FY11,andthoughthecostperpeakkWhincreasedby
1.7%,managersstillstayedunderprojectedbudget
withadecreaseincostof0.2%belowFY11’scost.
Thiswasaccomplishedbycuttingbackonuseofany
equipmentpossibleduringpeakhourssuchasblow-
ersfortheequalizationtankandaircirculationfansin
dewateringwhennotoccupiedbystaff.Also,byad-
heringtotheuseofGAPower’sEnergyDirectOnline
EnergyManagementtoget“RealTimePricing,”when
energypricesclimbabove$0.10perkWh,theplant
rananyincreased lowsduringnon-peakhours.This
allowedareductionincostofenergyduringpeak
hoursoftheday.
Thoughtherewasa5%increaseinthekilowattper
hourcostofpowertoourfacilitiesduringthis iscal
year,withenormouseffortfrommanagementand
staff,bothfacilitieswerestillwithinbudget.Often,
plant lowsweredecreasedduringpeakenergycost
hoursandincreasedduringnon-peakenergycost
hourstocompensate.This,alongwithcomputerpro-
grammingchangestoallowmoreef icientuseofhigh
horse-powerblowersandconstantpollingofsitua-
tionsbystaff,resultedinthissuccess.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
26
MAINTENANCESERVICES
MISSIONSTATEMENT:Toef icientlymaintainallPublicUtilitiesplants,pumpstations,andbuildings. SCOPEOFSERVICES TheMaintenanceServicesDivisionconsistsofthree(3)sections:Maintenance,PumpStations,andGroundsMainte-nance-atotaloftwenty-three(23)positions.
IntheMaintenancesection,therearetwelve(12)maintenancestaffpositions.Maintenancecrewsareresponsiblefor
preventive,routineandemergencyrepairsof ixedoperatingequipmentatallPUDfacilities.Pumpmechanicsandelec-
triciansareonstandbydutyatalltimestohandleafter-hoursituations.
ThePumpStationmonitoringsectionhasfour(4)authorizedpositionsinFY12. APumpStationSupervisorwithin
thisgroupmanagesthree(3)employeesthatareassignedtocontinuallycheckandmaintainthe60+waterandsewer
pumpstationsthroughouttheCityofGainesvilleandHallCounty.Thisprocesshashelpedtopromptlyreacttoequip-
mentandoperationalproblemsbeforetheybecomemajorenvironmentalevents.
Thereareseven(7)positionsintheGroundsCrewsection.TheyareresponsibleforgroundsmaintenanceatthePub-lic Utilities treatment plants, water tanks, pump stations, and water and sewer line right-of-ways. In addition, the
groundscrewisresponsibleforgeneralmaintenance,whichincludespainting,cleaning,andotherdutiesasneededatall
PUDfacilities.
TheMaintenanceGroundsCrew(fromleft:RobertBrookshire,JohnWhirlow,MattBrown,RickySmithandJoshCole
PumpStationTechnicianGaryFordrecordsruntimeforthepumps
MaintenanceworkersTimBurce(left)andWillieMay ieldrepairaslidegate
FY12StatisticalIndicators:
TotalRepairWorkOrders=924
TotalPMWorkOrders=2,006
AfterHoursEmergencyCalls=69
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheEnvironmentalComplianceandPermittingDivisioniscomprisedoftwogroups:theEnvironmentalCom-
pliancegroupandthePermittinggroup. TheEnvironmentalCompliancegroup isresponsibleforthecity’s
water quality laboratory, the industrial pretreatment program,commercialwastewatermanagement, environ-
mentalmonitoringprogram,forestrymanagement,publiceducationprogram,waterconservationprogramand
variousotherprojectsandprogramsasassigned.ThePermittingServicesgroupisresponsibleforreviewand
permittingofalldevelopmentsproposingconnectiontotheCity’sdistributionandcollectionsystemfromincep-
tiontocompletionandenforcementoftheback lowpreventionprogram.
MISSIONSTATEMENT:Provide irstratequalityassurancethroughpermittingandmanagementofwaterresources.
SCOPEOFSERVICES TheEnvironmentalComplianceandPermittingstaffconsistsofatotalof20authorizedpositionsworking
insixmajorareasofqualitycontrolandqualityassurance.Theseprogramssupportthesuccessfuloperationofthedepartment’swaterandwastewatertreatmentplants,helptoensurethequalityofdrinkingwatertothecus-
tomers,providefortheprotectionandimprovementofthecommunity’swaterresources,andthereviewand
permittingofallprivatedevelopmentsandtheadministeringoftheCity’sback lowpreventionprogram.The
staffalsoendeavorstoef icientlyassistandeducateresidentialandcommercialcustomers,aswellasthegeneral
public.
The Environmental Compliance group
managestheCity’sWaterQualityLaborato-
ry, Industrial Pretreatment Program, Envi-
ronmentalMonitoringProgram,WaterCon-
servation Program, and various other pro-
jectsandprogramsasnecessarytoprovide
supportforthePUD.
ENVIRONMENTALCOMPLIANCEANDPERMITTINGDIVISION
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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FollowingisasummaryofresponsibilitiesfortheEnvironmentalComplianceGroup:
TheLaboratory staff provides quality and legally defensible analytical services to the Environmental
Compliancessection,PUD,andotherdepartmentsoftheCityofGainesville.Alltestsareconductedinac-
cordancewiththeUnitedStatesEnvironmentalProtectionAgency(USEPA)andGeorgiaEnvironmental
ProtectionDivision (GAEPD) regulations by followingStandardMethods for theExamination ofWater
andWastewaterandAmericanSocietyforTestingMethods.Laboratoryserviceshelptoensurethehigh
qualityofGainesville'sdrinkingwaterandthatwastewateroperationsareincompliancewithallstateand
federalregulations.ThelaboratorystaffalsoprovideswatertestingservicestotheCityofGainesville,Hall
County,andsurroundingcountyresidents.
TheIndustrialPretreatmentsectionadministerstheIndustrialPretreatmentProgramasmandatedby
the Federal CleanWater Act. Local businesses and industries are regulated and educated concerning
wastewater discharges and changing federal, state, and local wastewater discharge requirements. This
groupalsoinspectsandmonitorsthesedischargesinordertoprotectthewastewatertreatmentplants,
workers, sewer system,and receiving streams. Gainesville’s Fats,Oils, andGrease (FOG) programalso
resides under the umbrella of the Industrial Pretreatment section. This programmanages themainte-
nanceoffacilitiesanddisposalofcommercialwastefromcommercialusersofthecollectionsystem.This
programalsocoordinateswithdesignersduringthepreconstructionprocessofcommercialandindustrial
facilities.
ChestateeAcademy“GoingBlue” Studentsmarkstormdrainswith“No
Dumping“signs
WorkingTogethertoProtectOur NaturalResources
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheEnvironmentalMonitoringgroupconductsvisualsiteinspectionsonvariouscreeks,chemicalandmicrobi-
ologicalsamplingofareawaters,quarterlystreamwalks,biologicalmonitoring,andpublicawareness,education
andparticipationtohelpprotectlocalwaterresourcesandthesurroundingenvironment.EnvironmentalMoni-
toringprovidesaqualityassurancefunctionforthewastewaterfacilitiesandcollectionsystemandconductsen-
vironmentalmonitoringandpublicoutreachactivitiesasprescribedintheCity’sWatershedManagementPlan
andMunicipalSeparateStormSewertodetectandeliminatelocalwaterqualityproblems.
TheWaterConservationProgramactivelyprovidesliterature,programs,educationandworkshopswithintheGainesville/HallCountycommunityonwaysresidentscanconservetheirdrinkingwatersupply. Thissec-
tioncommunicatesthecurrentregulationsoftheStateofGeorgia’soutdoorwateruseplanwithinthecommuni-
tyandensuresGainesvilleisfollowingtheMetropolitanNorthGeorgiaWaterPlanningDistrict’swaterconserva-
tionplan.TheprogramhascontinuedofferingGainesville’sPlumbingRetro itProgram, informativeprogram-
mingonthelocalTV-18networkandwateref iciencyworkshops.
Additionally,EnvironmentalComplianceisactivelyinvolvedinwatershedprotectionthroughparticipation
in theCommunityWatershedAssessmentProject, theMetropolitanNorthGeorgiaWaterPlanningDistrict
(MNGWPD),theUpperChattahoocheeBasinGroup,andtheGeorgiaAdopt-A-Streamprogram.
A. EnvironmentalSpecialistTylerSimscollectsquarterlywaterqualitydataonLimestoneCreek.
B. WaterConservationSpecialistJenniferFlowersand CH2MHILLstafflookformacro-invertebratesduringa Bi-annualstudy.
A. B.
EnvironmentalMonitoring
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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Inadditiontotheformalannualinspections,anadditional2,870visitsweremadetoindustrialandcom-
mercialfacilitiestoinspectandsampleforcompliancewiththepretreatmentprogram.Thetotalnumber
ofvisitshasdecreasedduetoachangeinourSOPtoreduceourcost,whilemaintainingthesamelevelof
performance. TheFatsOilsandGrease(FOG)programtracks280facilities,primarilyrestaurants,whichusegrease
trapsastheironlypretreatmentofwastewaterpriortodischargetotheCity’scollectionsystem.Ad-
ditionalFOGaccomplishmentsforFY12includedtheinspectionandpermit-
tingof51commercialwastetransportationvehicles.
The Environmental Monitoring Program centers on the requirements to
support water resource protection as speci ied in the Watershed Assess-
ment Project (with speci ic emphasis on the directives of the Watershed
ManagementPlan). Otherregulatorydriversforthisprogramnowinclude
Gainesville’sMunicipalSeparateStormSewer(MS4)andtherequirementsfor
pollutionpreventionatmunicipalfacilitiesinvolvedinindustrialactivity,such
as transportation shops and the airport. The result has beenmore time in-
volved inpublicoutreach (suchasemployee pollutionpreventioneducation,
the Adopt-A-Stream program and water conservation education). During
FY12, staff inspected3,024sites forenvironmental issuesandcollected886
samples.
EnvironmentalComplianceFY12StatisticalIndicators #ofLabSamplesAnalyzed 8,680
TotalAnalysesConductedbyLabServices 32,889
DrinkingWater/NewLineSamples 1,927 PretreatmentProgramComplianceInspections 2,098
EnvironmentalSiteInspections 3,024
EnvironmentalSamples 886
PublicPresentations 420
Public presentations are done as part of the division’s public outreach pro-
gramasrecommendedbytheWatershedManagementPlan,PhaseIIMS4re-
quirements,Phase IIMunicipalFacilitiesPermit coverage,andaspartof the
city’swaterconservationefforts. Thesearedone toeducate thecommunity
aboutprotectionof localwater resources. InFY12,420presentationswere
conducted.
"Don'tforgettobecomeaConservationCrusaderanddoyourpartinwatersavingsforthefuture!"
ConservationCrusader
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
31
A. FirstPlaceRainBarrelcreatedbyEastHallMiddleSchool
B. GainesvilleHighSchool’sFirstPlaceBarrel
C. AllRainBarrelsondisplayattheFrancesMeadowsAquaticCenter
WaterEf iciency Gainesvillecontinuestopromotewateref iciencythroughoutthecommunitythroughpublicparticipationand
involvement. Customerscontinuetotakeadvantageoftheplumbingretro itprogrambyremovinginef icient
ixturesandreplacingthemwitha1.28gpf(gallonper lush)toilet.172Retro itRebateswereissuedinFY12.
ResidentsalsoutilizedtheFind-a-LeakWorkshoptochecktheirhomeforleaksandattendedtheRainCollec-
tionWorkshopstoconstructwater-savingrainbarrels.SeveralCityofGainesvilleresidentsalsoparticipatedin
thefreeresidentialwaterassessmentstohelplocateleaksandpossiblemoneyandwatersavingopportunities
intheirhomes.
Classroompresentationsforallagesarestillthe“backbone”forspreadingthewateref iciencymes-
sage.Schoolparticipationintherainbarreldecoratingcontestisstillpopular.
Thisyear’sannualrainbarreldecoratingcontestthemewasProtectingOurWaters.The10partici-
patingmiddleschoolsandhighschoolscreatedthemostuniquebarrelsseeninthecompetitionthus
far.ThebarrelswereondisplayattheFrancesMeadowsAquaticCenterforonemonthwherevisi-
torstothecentervotedfortheirfavorite.Thisyear,thetwo irstplacewinnerswere:EastHall
MiddleSchoolandGainesvilleHighSchool.
93RainBarrelsweredistributedinFY12.Ifeachbarrel
isusedtwice,10,230gallonsofwaterwillbesaved
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
32
A. SummerSEARCHstudentKaylaaddsdropstotestthelevelofoxygeninastream B. StudentsHaleyandRachelshowoffanaquaticwormtheyfoundduringSummerSEARCH C. ADaVinciAcademystudent indsacray ishduringtheweeklytestingoftheiradoptedstream D. EnvironmentalSpecialistBrianWileyshowsstudentshowtoidentifybugs E. Adopt-A-StreamvolunteersRachelandAnsleycollectwaterfortesting F. ConservationCrusaderandanewfriend
A.
Communityeducationandinvolvementareanintegralpartofraisingawarenessandensuringsustainabilityofour
naturalresources.InFY12,theCityofGainesvilleconducted420publicpresentations.Theseincludedclassroom
teachings,appearancesbyConservationCrusader,andSummerSEARCH
SummerSEARCHisofferedthroughtheHallCountySchoolSystem.TheSummerSEARCHprogramisaone-week
enrichmentprogramthatisofferedattheendoftheschoolyear.Rising4thand5thgradestudentscansignupto
beapartoftheWaterWeekcourseandbecomecerti iedinAdopt-A-Streamandlearnallabouttheprincipalsof
water.EnvironmentalServiceshelpsthroughouttheweektotrainthestudentsandtakethemouttomonitoralo-
calwaterway.
CommunityEducationandInvolvement
A. B. C.
D. E. F.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
33
ThePermittinggroupprovidesmanagementofprivatedevelopmentpermittingandtheBack lowPreventionProgram.
ThePermittinggroupalsoprovidesassistancetotheEngineeringandConstructionServicesDivisionwithin-housedesign
andprojectmanagementofsanitarysewersystemreplacementandextensionprojects.Thefollowingisasummaryofre-
sponsibilitiesforthisgroup:
Permitting: Review andpermitting of all commercial, industrial, and residential developmentswhich propose to connect to the
City’swaterorwastewatersystemstoinsurecompliancewiththedepartment’sstandardsandspeci ications.
CoordinationactivitieswiththeGeorgiaEnvironmentalProtectionDivision(GAEPD)associatedwithdelegationofre-viewcompliance.
CoordinationactivitieswiththeGainesvilleandHallCountyPlanningDepartmentsforissuanceofdevelopmentpermitsthroughtheCityandtheCountyplanreviewcommittees.
CoordinationactivitiesassociatedwithGainesvilleandHallCountyBuilding InspectionsDepartmentsand their issu-anceofCerti icatesofOccupancy(CO’s)forprojectsthatrequirePUD’sinspections.
CoordinationactivitieswiththeGainesvilleandHallCountyPlanningDepartmentsconcerningannexationrequestsforsanitarysewerageservices,aswellasrezoningandvariancerequestactivities.
Preliminaryinvestigationtodeterminewaterand/orwastewatersystemsconnectionfeasibilityforfutureprivatede-velopments.
Preparationofwaterandsanitaryseweravailabilityletters.
Easementacquisitionassociatedwithwaterandwastewatersystemslocatedwithinprivatedevelopmentprojects.
CoordinationofactivitieswiththeEngineeringandConstructionServicesDivisionfor inspectionofapprovedprivatedevelopmentprojects.
Reviewandapprovalofas-builtdrawingsfornewlyconstructedpublicwaterandwastewatersystems.
Reviewandapprovalof iresprinklersystemdrawingsandsubsequentcoordinationwiththebillingof iceforapplica-blesprinklersystemfees.
Productionandupdatingofdevelopmentguidelinesandassociatedplanreviewchecklists.
Back low:
Inspectionofnewandexistingback lowpreventiondeviceinstallations.
Trackingofrequiredannualback lowtestreports.
TrackingofCityapprovedback lowtesters.
Conductmonthlymail-outnoti icationstocustomersforoutstand-ingback lowpreventionrequirements.
Production and updating of back low prevention speci icationsandinstallationguidelines.
Conductinspectionsofprivatewellsandreclaimedwatersystemsforillegalcross-connectionwithCity’swaterdistributionsystem.
Testing,maintaining and repairing existing back low preventersonCityfacilities.
Firehydrant lowtesting.
Aback lowdevice
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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PermittingFY12StatisticalIndicators: ThefollowingisthestatisticalindicatorinformationforthePermittingGroup: Reviewed105developmentplansandissued81developmentpermitsthroughCityofGainesville/HallCounty
Planning&ZoningDepartment. Reviewed115architecturaldrawingsand33 iresprinklersystemdrawings. Reviewedandapproved114proposedwaterserviceconnectionsthroughtheplanreviewandpermittingprocess. Reviewedandapproved4CityofOakwood,2TownofBraselton,and1CityofBuforddevelopmentsthroughdi-
rectpermittingcoordinationwiththesejurisdictions. Reviewed801commercialbuildingpermits(769inHallCountyandGainesvilleand32inOakwood). Reviewed22applicationsforrezoning,variances,orannexationsthroughtheCityofGainesville’sPlanningand
AppealsBoard. Reviewed58applicationsforvariances,conditionaluse,proposedamendmentsorrezoningsthroughtheHall
CountyPlanningCommission. Forwarded21newconstructionprojectstotheEngineeringandConstructionServicesDivision.Theseprojects
requiredwaterand/orsanitarysewerconstructioninspections. Collectedatotalof$26,925.77forwaterandsanitarysewerinspectionfeesthatwereperformedbytheConstruc-
tionManagementDivisionpersonnelandfor irehydrant lowtesting. Conducted44back lowpreventerinspections,ofwhich36wereapprovedthroughtheCerti icateofOccupancy
(CO)issuanceprogram. Receivedandlogged6,122back lowpreventertestreports. Issued3variancesforback lowpreventerinstallationlocations. Issued5,205 irst,second,andthirdnoticestoexistingcustomerswithoverdueorfailedannualback lowpreven-
tiondevicetestreports,andissued318noticestodevicetesterstoprovideup-to-datecalibrationandcerti ica-tions.
Conducted10 irehydrant lowtestsforproposedprivatedevelopments. 147Cityback lowdevicesweretested,4newback lowdeviceswereinstalled,and8existingdeviceswerere-
paired.
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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TheEngineeringandConstructionServicesDivisionbeganthe iscalyearwith20full-timeand1part-timeauthorizedposi-
tions.Thesepositionsmaybebroadlycategorizedasengineers,technicians,inspectors,andsupportstaff.
MISSIONSTATEMENT: Toeffectivelyexecuteassignedprojectstomeetthede inedneedsofourcommunity.
SCOPEOFSERVICES TheEngineeringandConstructionServicesDivisionnotonlyrepresentsthePublicUtilitiesDepartmentbutalsotheCityasawholeonallCapitalImprovementsProjects(CIP)throughoutdesignandconstruction.Theservicesprovid-edbythegroupmaybesummarizedasfollows:
In-housedesign,bidding,andconstructionservicesassociatedwithwatermainsandsanitarysewersystemimprove-
ments
Projectmanagementfunctionsrelatedtoservicesprovidedbyvariousconsultingengineers
Computerizedwaterandwastewatersystemsmapping,graphicalpresentation,andgeographicinformationsystem(GIS)management
ArchivalfunctionsassociatedwithtechnicalplansanddocumentsforthePUD
Hydraulicanalysisandoverallplanningactivitiesassociatedwithwaterandwastewatersystems
ConstructionmanagementandinspectiononallprivatedevelopmentsthatproposetoconnecttotheCity’swaterand/orwastewatersystems
Projectconceptanddesign,contractadministration,constructionmanagementservicesofCIPforPublicUtilities,PublicWorks,ParksandRecreation,andotherCitydepartmentsasdirectedbytheCityManagementfrominceptiontocompletionofproject.ProjectandconstructionmanagementservicesarealsoprovidedonHallCountysanitarysewerprojects
PaymentandreimbursementprocessingforallprojectsrelatedtotheCIP
Maintenanceofall inancialrecordsrelatedtotheCIPaswellasconstructioncontractsandrecordsfromprojectin-ceptiontocompletion.
Othermiscellaneousfunctionsconsistofthefollowing:
Periodicupdatingandmaintainingwatermainandsanitarysewerextensionand/or replacement Fieldsurveying
FiveyearCIPdevelopmentandtracking
PreparationoftheDepartment’spresentationattheannualworkshopwiththeCityCouncil
EvaluationofnewwaterandwastewaterproductstodetermineiftheymeetPUDstandards
CoordinationandpreparationofannualupdatesoftheDepartment’sStandardSpeci ications
Negotiationandpurchasingoflandandeasementsrequiredtoconstructprojects;processing andmaintainingassociateddocuments,databasesand iles.
ENGINEERINGANDCONSTRUCTIONSERVICESDIVISION
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
36
StatisticalIndicators: Thefollowingstatisticalindicatorshavebeencompiledtoprovideamoreclearandquanti iablepictureoftheEngineeringandConstructionServicesDivision’saccomplishmentsduringFY12: Providedprojectmanagementandconstructionmanagement/residentengineeringserviceson15capital improvementprojectsthatwerecompletedinFY12and19on-goingcapitalimprovementprojectsforthe Gainesville’sPublicUtilitiesDepartment,PublicWorksDepartment,GeorgiaMountainCenter,FireDepart- ment,PoliceDepartment,ParksandRecreationAgency,andHallCountyPublicWorksandUtilitySanitary Sewerprojects. ProvidedconstructioninspectionandmanagementforthefollowingconnectionstothePublicUtilities’water
andwastewatersystem:
1. Approximately7.61milesofwatermainand73 irehydrants.These iguresincludeprivate iremainsandpri-vate irehydrants.
2. Approximately1.49milesofgravitysanitarysewer,1.01milesofsanitarysewerforcemain,2newpumpingstations,2replacementpumpingstationsand49newmanholes.
CollectedGPScoordinatesforapproximately508watermeters,48sanitarysewermanholes,349 irehy-drants,and87valves.
CompletedScanning,drawingandlinking895easements.
Completedscanningofapproximately2,025plansheetsand15valvecards.
Createdapproximately42graphicalexhibitsincludingthePUD’spresentationfortheannualCitizen’sGovern-mentAcademyandtheWorkshopwiththeCityCouncil.
WaterMeterReplacement
PressurereducingvalveatHogMountainRoadelevatedstoragetank
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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WATERLINECONSTRUCTION/ ABANDONMENTHISTORY
YEAR WaterLinesConstructed
(Miles) FireHydrants
Installed
WaterLinesAbandoned
(Miles) FY08 32.35 272 3.81 FY09 7.8 79 0 FY10 15.28 111 3.9 FY11 22.62 165 0.54 FY12 7.61 73 2.77
FY2012WaterMainandSanitarySewerConstructionandAbandonmentHistory
SANITARYSEWERCONSTRUCTION/ABANDONMENTHISTORY
YEAR
GravitySewersConstructed
(Miles) Manholes
Constructed
ForceMainConstructed
(Miles)
GravitySewersAbandoned
(Miles) Manholes
Abandoned
ForceMainAbandoned
(Miles) FY08 4.85 151 0.38 0 0 0 FY09 4.31 99 3.67 0.6 24 5.04 FY10 2.33 71 2.73 0.57 12 1.21 FY11 1.3 51 2.31 0.66 14 0.1 FY12 1.49 49 1.01 0 0 0.46
FY12TransmissionMainImprovements
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
38
FY2008 FY2009 FY2010 FY2011 FY2012
TYPEOFINSTALLATION TOTAL
FT. %CHANGE TOTAL
FT. %
CHANGE TOTAL
FT. %
CHANGE TOTAL
FT. %
CHANGE TOTAL
FT. %
CHANGE
PRIVATEDEV.COMMER-CIALWATERMAIN 30,157 59.11% 13,021 -56.82% 9,017 -30.75% 3,590 -60.19% 9,741 271.34%
PRIVATEDEV.SANITARYSEWER 24,064 -53.63% 7,857 -67.35% 6,335 -19.37% 2,323 -63.33% 10.725 461.69%
PRIVATEDEV.RESIDEN-TIALWATERMAIN 108,752 -53.30% 19,959 -81.65% 3,165 -84.14% 25,405 802.69% 12,720 -49.93%
D.O.T.&HALLCO.WATERMAIN 9,174 -87.63% 200 -97.82% 862 331.00% 8,615 999.42% 1,415 -83.58
CITYEXT.&REPLACE-MENTWATERMAIN 22,728 -67.21% 8,016 -64.73% 67,650 742.84% 81,828 120.96% 16,289 -80.09%
CITYEXT.&REPLACE-MENTSANITARYSEWER 3,552 -89.07% 14,869 318.61% 5,980 -59.78% 4,540 -24.08% 530 -88.33%
0
20000
40000
60000
80000
100000
120000
2008 2009 2010 2011 2012
Installed Water and Sewer Mains by Year
City Extension & Replacement Sanitary Sewer Private Development Sanitary Sewer
Commercial Water Main DOT & Hall County Water Main
City Extension & Replacement Water Main Private Development Residential Water Main
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
39
ProjectsCOMPLETEDduringFY12areasfollows:
1. EvaluationanddesignofrawwatermeteringatRiversideandLakesideWaterTreatmentPlants
2. DesignactivitiesassociatedwiththeCedarCreekWaterTreatmentPlant.
3. PurchaseofWetlandMitigationCreditsrequiredbyUSACEaspartofAthensHighwayRegionalsewagefacilities
4. GEFAYear23Contract1WaterMainReplacements
5. FY12AutomatedMeterReadingProject
6. FY12WaterMeterReplacementProject
7. Organized, managed and completed all activities associated with the Department’s AnnualWorkshoppresentationfortheCityCouncil
8. FlatCreekStreamRestorationUpperNorthFork/Mid-TownGreenway
9. FY11WaterTreatmentandWaterReclamationFacilitiesMaintenance
10. FY12NewWaterServiceConnections
11. LakesideWaterTreatmentPlantSodiumHypochloriteGenerationSystemRepair
12. PUDAdministrationbuildingimprovements
13. AQuietPlaceintheWoodsPumpStationImprovements
14. StringerAvenueelevatedwaterstoragetankrehabilitation
15. GeorgiaMountainCenterParkingDeckReconstruction
PumpStationImprovements
FY2012ANNUALREPORT|CityofGainesvillePublicUtilitiesDepartment|www.gainesville.org
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ACTIVEprojectsmanagedduringFY12butcarriedforwardareasfollows: 1. UtilityrelocationatSR52andCandlerCreek(in-housedesignandconstruction)
2. CedarCreekReservoir
3. DesignofCargillSanitarySewerImprovementsProject-PhasesI,II,III
4. RiversideDrive’sWTP’sClearwellrepairsproject
5. FY12TransmissionMainImprovements(in-housedesignandconstruction)
6. Watertanksmaintenanceproject
7. PreliminarydesignactivitiesassociatedwithAthensHighwayutilitiesrelocation
8. In-housedesignassociatedwiththeCedarCreekWTPTransmissionMainimprovements
9. GEFAYear23-ContractII—Sanitarysewerreplacements/rehab
10. PumpStationNo.23Improvements
11. ContinuedtoworkwithUSACEtoobtainaneasementinLakeLanierforLinwoodWTP’sfuturedischargepipe
12. RiversideDriveWTPchemicalsystemsevaluationproject
13. SR347/FriendshipandThompsonsMillRoadUtilitiesRelocationanddesign
14. SR284ClarksBridgeReplacementUtilitiesRelocation
15. TelemetrySystemsImprovement
16. FY12&FY13WaterTreatmentandReclamationFacilitiesMaintenance
17. LeeGilmerMemorialAirportHangarRenovation
18. CityViewCenterElevatedPedestrianWalkway
19. MulberryCreekRegionalSewerageFacilities
TransmissionMainImprovements
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GainesvilleisgoingGREEN Phase1oftheFlatCreekStreamRestorationandRegionalStormwaterDeten-tionwascompletedinFY2012.Ultimately,theprojectwillpromoteurbanre-newalandwatershedimprovementandincludesapaved,multi-usetrail,streamrestoration,andstormwaterdetention.Thepedestrian/bicycletrailextendsfromMuleCampSpringstoMartinLutherKingJr.Boulevard,intheMidtownar-eaofGainesville.Futurephasesoftheprojectwillextendthetrail.
TheprojectalsoincludestheadditionofastormwaterdetentionpondandFlatCreekstreamrestoration.Thisstorageandrestorationwillimprovethewater-way’sstabilityandwaterqualitywhichwillimprovetheoverallecosystemforitsinhabitants.
MIDTOWN GREENWAY
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TankRestoration
HighStreetTankpainting
HighStreetTankmaintenance
InFY12,TheCityofGainesvillebegananoveralltankmainte-
nanceandrepairprojectthatwillprovidecontinualinspec-
tions,maintenanceandrepairsfortheCity’ssevenwaterdis-
tributionstoragetanks.Theprojectisanannualprogram,
fundedthroughtheUtility’sCapitalProjectsFund.Thepro-
activeapproachwillsavetheCityanestimated$250,000in
the irst iveyears.
TankRestoration
StorageTanks: HighStreetTank
KingStreetTank
BarkCampRoad
StringerAvenue
AthensHighway
HogMountainRd.
Highway52Tank
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TheDistributionandCollectionDivisioniscomprisedoftwosections:WaterDistributionandWastewaterCollection.
Themajorfunctionsandtasksofthesetwogroupsare:theoperationandmaintenanceofthewaterdistributionand
wastewatercollectionsystem,providingasafeenvironmenttothepublic,andensuringthatqualityandreliablewaterand
sewerserviceareprovidedtoourcustomers.Thesetasksinclude:repairingminorwaterleaks,inspectionandmainte-
nanceof irehydrants, lushingwatertoimprovewaterquality,locatingormarkingwaterandsewerlines,cleaningand
inspectingsewerlines,andclearingeasementstoinsurereadyaccess.
WATERDISTRIBUTION
MISSIONSTATEMENT: ToensurethedistributionofsafedrinkingwaterbymaintainingtheCity’swatersystem.
SCOPEOFSERVICES TheWaterDistributionstaff,whichincludestheDivisionManager,performsthefollowingfunctions:provides
utilitylocates,assistswithwaterandsanitarysewerrepairs,performsright–of-waymaintenance,repairsand
services irehydrants,performsvehicleandequipmentmaintenance,performswatervalvemaintenance,and
carriesoutallweldingactivitiesandtoolfabrication.TheAdministrativeandManagerialteamofthisDivision
providesadministrativeandmanagementsupport.TheDivision’sManagerandSuperintendentsrepresentthe
CityofGainesvilleonvariouscommitteesandstateprofessionalorganizationsaswellasprovideinputonfuturesystem
expansionplanning.
STATISTICALINDICATORS:
TheDivisionmaintainsapproximately8,855 irehydrantsinthewaterdistributionsystem.Each irehydrantisinspected
annuallywiththeassistanceofthelocal iredepartments.InFY12,361 irehydrantswererepaired,serviced,orreplaced
inorder to ensure ireprotection forourcommunity.1,782watervalveswere inspected inFY12and1,597werere-paired,raised,orserviced.
DeterminingthelocationofutilitiesisanotherfunctiontheDivisionperformsrelatedtowaterdistribution.InFY12,atotal
of10,108locateswereperformedbytheDivision.Allutilityprovidersarerequiredbystatelawtomarktheirutilityloca-
tionspriortobeginningwork.Thisrequirementpreventscostlydamages,reducesoutagestocustomers,andprovidesfor
thegeneralsafetyofthoseperformingutilitywork.
DISTRIBUTIONANDCOLLECTIONDIVISION
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WaterLossPrevention Dryconditionsandpopulationgrowthplaceastrainonourwaterresources,creatingtheurgentneedforwateref iciencyandconservation.Eachyear,utilitiesloselargevolumesoftreatedwaterthroughinef icienciesin
thesupplyprocess.Waterlosscontrolisvitalinordertoreducetheburdenonexistingwaterresources,increase
thereliabilityofourwatersupply,andkeepwaterrateslowforcustomers.TheCityofGainesvilleusesahands-on,
proactiveapproachtocombatwaterlossinoursystem.
TheCity’sproactiveleakdetectioneffortssavetheUtilitythousandsofdollarsannually(seechartbelow).Sinceits
implementation2yearsago,adataloggingsystemallowstheCitytolocatehard-to- indleaks.Thesystemuses
sophisticatedsoftwaretorecordanddownloadsoundsinto ilesforanalysis.Thesoftwareevaluatesthesounds
andproducesgraphicalandtabularresults,informinguswheretheleakis,ifoneexists.
Leaksarerepairedquickly(mostwithin24hoursofnoti ication)andpro-
iciently(withuseofstandardrepairmethodsandmaterials).Theutility
alsocontinuouslyreplacespipestoimprovetheintegrityofthedistribu-
tionsystemandreduceleaks.
Pressuremanagementisanotherimportanttoolinwaterlosscontrol.TheCityofGainesville’sWaterSystemhas4pressurezonesandover20Pres-sureControlValvesthathelpmaintaindesiredpressuresfor ireprotectionwhileeasingstrainonwatermainsandreducingwaterlossfromleaks.
PublicUtilitiesemployeeChrisGravittpreparestoperformaleakdetectionsurveywithdatalogger
equipment.
2010 2011
LeaksFound 7 27
GallonsSaved 1,260,160 16,910,000
MilesSurveyed 16.5 28.0
CostSavings $2,696 $36,187
Watertheftisasourceofwaterlossthatalsoimpactsourwatersupply.Tocombatunauthorizeduse,theCityofGainesvillehasover500 irehydrantlocksinplacetopreventtheft.Weeklyreportsandinvestigationsarealsocon-ductedtolocateunauthorizedcon-sumptionviawatermetersatlocationsinwhichnooneiscurrentlysigneduptoreceiveservice.Inaddition,theCityhasdevelopedpoliciestodeterandhandlemetertampering.
TheCityofGainesville’s4PressureZones
Alocked irehydrant
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WaterLossAudit
In2010,theGeorgiaWaterStewardshipActwasestablishedtoencourageandimprovewaterconservation
toenhanceGeorgia’swatersupply.TheActrequiresthatallGeorgiapublicwatersystemsserving10,000or
morepeoplecompleteanannualwaterlossaudit,beginningin2012.TheCityofGainesvillePublicUtilities
Departmentsubmittedits irstWaterLossAudittotheGAEPDinFY2012.TheDistributionDivisionspear-
headedtheaudit,withtheassistanceofateamofstaffmembersfromvariousdivisions.Theauditisanex-
aminationofrecordsand inancialaccountstocheckaccuracyandprovideaccountability.Theassessment’s
purposeistoidentifyareasandcausesofwaterloss,toimprovewateref iciencywithinthestate’spublicwa-
tersystems,andtoserveasacatalystforcreatingacultureofwaterconservationamongwatermanagers.
GainesvillePublicUtilitiesscoreda77outof100ontheaudit,whichisconsideredaslightlyaboveaverage
scoreintheStateofGeorgia.TheUtilitiesInfrastructureLeakageIndex(ILI)isaveryimportantbenchmark
forwatersystemplanningandcanbeusedasatarget-settingmechanism.ItwasestablishedinFY12at1.95.
TheILIisuniquetoeachwatersystem,butisaveryimportantleakreductiontargetnumberwhenconsider-
ingwaterresourceavailability, inancialgoals,andotheroperationalconsiderationsofGainesville’swater
system.
Acopyofthisyear’sWaterAuditisavailableuponrequest.
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PerformanceIndicator Average Range CityofGainesville
ValidityScore 79.08 61.9-89.7 77
InfrastructureLeakIndex(ILI) 3.62 1.15-9.89 1.95
ApparentLosses 19.11 6.45-65.89 4.37
RealLosses 66.24 17.0-124.3 50.28
Non-revenueWateras%byVolume 21.4% 6.8%-39.6% 16.0%
Non-revenueWateras%byCost 10.6% 1.7%-23.0% 5.0%
CustomerRetailUnitCost($1,000gal) $5.09 $4.09-$7.89 $4.34
WiththeexceptionofValidityScoreandCustomerRetailUnitCost,thelowerthescoreorpercentage,thebetterthescoreorpercentagere lectsontheutility.
DatacollectedfromAWWAWaterLossControlCommittee’sDataCollectionInitiative—2011
InGeorgia,theValidityScoreforDaltonwas70andCobbCountywas62.
WaterAudit:HowGainesvilleComparesNationally
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WASTEWATERCOLLECTION MISSIONSTATEMENT: Toensuretheenvironmentallysafecollectionandtransportationofsanitarysewageby
maintainingtheCity’ssewersystem.
SCOPEOFSERVICES
TheWastewaterCollectionstaffisresponsibleforensuringthatthecollectionsystemisoperatingproperly.Onemajor
preventativemaintenancefunctionoftheUtility iscleaningsanitarysewercollectionpipelines.Theseeffortsgreatly
reduced thepossibilityofenvironmentally-damagingsewerover lowsandprevent isolatedsewer problems forour
customers.
TheIn lowandIn iltration(I&I)Team,whichisatechnicalgroupresponsibleforeliminatingandreducinggroundwa-
terandrainwater lowsintothesanitarysewercollectionsystem,isalsopartoftheCollectionDivision.Thisteamcon-
ducts lowmonitoring,manholeinspections,CCTVinspections,andsmoketestingwithinthesewersystem.
FY12StatisticalIndicators: CollectionCrewscleanedover832,000feetofsewerpipelineandmanholes
106sewermaindefectswererepaired
Nearly42,000linearfeetofsewermainswereTVinspected
Over355,000gallonsofin iltrationandIn lowwereidenti iedandeliminatedinthesanitarysewersystem
Over255,000linearfeetofsewerlinewassmoketestedand331smoketestprob-lemswerelocated
109manholeswere lexsealed
28“curedinplace”spotrepairswerecompleted,acostsavingsof$20,750.00comparedwiththatofconventionalrepairmethods
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