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Ministero della Giustizia
Dipartimento della Organizzazione Giudiziaria, del Personale e dei Servizi
Direzione Generale di Statistica e Analisi Organizzativa
CIVIL MEDIATION
LEGISLATIVE DECREE 28/2010
STATISTICS FOR THE PERIOD
JANUARY 1ST – DECEMBER 31ST 2017
Statistical projectionStatistical projection
Incoming mediations
2011 2012 2013 2014 2015 2016 2017
60.810
154.879
41.604
179.587 196.247 183.977
166.989
115.423 104.208
86.011 96.274
0
50.000
100.000
150.000
200.000
250.000
300.000295.010 300.455
269.988263.263
Responding firms in 4th quarter 2016 463 / 615
March 2011 – December 2017
In the comparison between years, is has to be taken into account that:
• From 13 December 2012 to 30 September 2013 the compulsory attempt at
conciliation was suspended;
• In 2012 there were approximately 45.000 mediations (an average of 11.165
per quarter) for damages from circulation of vehicles and boats, this subject
matter is no longer mandatory as of September 20, 2013 2
48.954 51.905 46.012 28.672
40.400
16.869 15.630 31.766
25.218 23.660
0
50.000
100.000
150.000
200.000
250.000
300.000
Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017
64.06067.53577.778
53.890
Variation (w/o outlier)
4th quarter 2017 v/s 4th quarter 2016
-17%
TIME SERIESLAST 5 QUARTERS
Incoming mediations for one mediation firm, statistical «outlier»
Incoming mediations
65.823
Data by subject matter
2017
3
January 1st – December 31st 2017
INITIAL PENDING INCOMING RESOLVED FINAL PENDING
Condominium 9.521 21.273 19.718 11.076
Property 13.622 24.790 22.890 15.522
Partition 5.251 8.822 8.071 6.001
Wills and inheritance 4.268 7.807 7.154 4.921
Family covenants and agreements 131 124 103 152
Lease 7.986 19.373 18.274 9.085
Loans 1.039 2.250 2.139 1.150
Business rents 1.230 1.591 1.260 1.561
Medical malpractice damages 4.914 8.967 9.024 4.857
Libel 603 1.166 1.099 670
Insurance contracts 4.307 10.040 9.465 4.881
Bank contracts 15.220 30.888 29.506 16.602
Financial contracts 2.589 5.922 5.610 2.901
Other proceedings (non mandatory mediations) 14.818 23.978 21.143 17.652
Total 85.499 166.989 155.457 97.031
Insurance contracts «outlier» 14.327 96.274 83.336 27.265
Incoming mediations by subject
4
0,1%
0,7%
1,0%
1,3%
3,5%
4,7%
5,3%
5,4%
6,0%
11,6%
12,7%
14,4%
14,8%
18,5%
Family covenants and agreements
Libel
Business rents
Loans
Financial contracts
Wills and inheritance
Partition
Medical malpractice damages
Insurance contracts
Lease
Condominium
Other proceedings (non mandatory mediations)
Property
Bank contracts
0,1%
0,8%
1,0%
1,3%
3,4%
4,5%
5,1%
6,2%
6,7%
11,6%
12,2%
12,3%
14,4%
20,5%
Family covenants and agreements
Libel
Business rents
Loans
Financial contracts
Wills and inheritance
Partition
Insurance contracts
Medical malpractice damages
Lease
Condominium
Other proceedings (non mandatory mediations)
Property
Bank contracts
Year 2016
2017
Success rate
% of participationSuccess rate
(when parties go further than the first
information meeting)
5
Participation48,2%No
participation48,4%
Abandoned by claimant before start
3,4%
43,0%
57,0%
(*) Excluding mediations in which parties participated only in the first
information meeting
Agreement reached
Agreement not reached
2017
03/2011 –
12/2012 2013 2014 2015 2016 2017
Participation
27,0% 32,4% 40,5% 44,9% 46,9% 48,2%
(*) Success rate
43,9% 42,4% 47,0% 43,5% 43,6% 43,0%
Trend of success rates
Success rate (%)
6
22,4%21,2% 20,9%
23,0%22,2%
23,8%
22,3%23,3% 23,5%
26,3%
23,7%
26,5% 26,30%25,50%
41,8%
43,7%42,7% 43,1%43,2% 43,5% 43,2% 42,9% 42,7%
43,6%
42,2% 42,4%43%
44,50%
Q32014
Q42014
Q12015
Q22015
Q32015
Q42015
Q12016
Q22016
Q32016
Q42016
Q12017
Q22017
Q32017
Q42017
Success rate trend
when parties go
further than the first
information meeting
Categories of mediation – resolved cases
7
700
4.965
489
7.699
18.06219.128
20.835
0
5.000
10.000
15.000
20.000
25.000
2011 2012 2013 2014 2015 2016 2017
Judicial referral mediation
2011 2012 2013 2014 2015 2016 2017
Judicial referral 700 1,7% 4.965 3,3% 489 2,0% 7.699 5,6% 18.062 9,7% 19.128 11,0% 20.835 13,4%
Mandatory mediation
(2011-2012)
Mandatory Mediation
with easy opt-out at the
initial meeting
(from end 2013)
31.288 77,9% 129.531 84,9% 13.802 57,5% 131.360 83,8% 151.469 81,6% 138.127 79,6% 118.963 76,5%
Provided by contract /
agreement200 0,5% 458 0,3% 359 1,5% 1.332 0,6% 823 0,4% 935 0,5% 761 0,5%
Voluntary 7.973 19,9% 17.677 11,6% 9.369 39,0% 15.926 10,0% 15.392 8,3% 15.284 8,8% 14.898 9,6%
Geography of mediations
Islands
12%
North-east
16%
South
27%
Central
21%
North-west
24%
8
REGIONS %
LOMBARDY 13,7%
CAMPANIA 11,8%
LAZIO 10,0%
SICILY 8,8%
TUSCANY 7,4%
PUGLIA 7,3%
EMILIA-ROMAGNA 6,9%
PIEDMONT 6,6%
VENETO 6,0%
CALABRIA 4,2%
LIGURIA 3,2%
SARDINIA 2,9%
ABRUZZO 2,8%
MARCHE 2,0%
UMBRIA 2,0%
FRIULI-VENEZIA GIULIA 1,7%
TRENTINO-ALTO ADIGE 1,2%
BASILICATA 0,9%
MOLISE 0,6%
VALLE D'AOSTA 0,3%
Analysis made with a sample of resolved cases
2017
Rate of Counterparty Participation in a Mediation
Process
9
41,0%
41,8%
42,7% 43,7%
44,9% 45,2%44,5% 44,9%
46,0%46,8% 47,2%
48,2% 48,4%49,0%
46,5%
49,3%
Q12014
Q22014
Q32014
Q42014
Q12015
Q22015
Q32015
Q42015
Q12016
Q22016
Q3 2016
Q4 2016
Q1 2017
Q2 2017
Q3 2017
Q4 2017
Participation by subject
10
Subject% of
participation
Wills and inheritance65,4%
Family covenants and agreements 61,2%
Partition 58,8%
Property 55,9%
Condominium 54,1%
Business rents 53,8%
Lease 52,9%
Bank contracts 46,1%
Loans 45,2%
Other proceedings (non mandatory mediations) 44,2%
Medical malpractice damages 42,0%
Libel 39,7%
Financial contracts 38,1%
Insurance contracts 14,4% 14,4%
38,1%
39,7%
42,0%
44,2%
45,2%
46,1%
52,9%
53,8%
54,1%
55,9%
58,8%
61,2%
65,4%
Ranking of participation
2017
Success rate analysis by subject
11
Agreement reached Agreement not reached
6%
10%
11%
14%
18%
27%
27%
28%
30%
31%
33%
34%
38%
46%
94%
90%
89%
86%
82%
73%
73%
72%
70%
69%
67%
66%
62%
54%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Bank contracts
Financial contracts
Medical malpractice damages
Insurance contracts
Libel
Condominium
Business rents
Wills and inheritance
Lease
Partition
Loans
Other proceedings (non mandatory mediations)
Property
Family covenants and agreements
[44%]*
[69%]*
[22%]*
[50%]*
[38%]*
[17%]*
[27%]*
[50%]*
[43%]*
[45%]*
[52%]*
[55%]*
[30%]*
[38%]*
* Outcome of the procedures when parties agree on meeting
2017
12
Sample Survey
Type of mediation organization
Number of organizations
as of 31.12.2017
ResolvedSuccess rate including cases
where the other party did not participate in the process
Success rate including only cases in which both parties
participated in meetings following the first information one
CHAMBERS OF COMMERCE 84 16.175 23,8% 46,4%
PRIVATE ORGANIZATIONS 383 82.567 27,4% 48,2%
BAR ASSOCIATIONS 101 55.291 22,7% 36,2%
OTHER PROFESSIONAL ASSOCIATIONS 47 1.424 34,2% 54,3%
Totale complessivo 615 155.457 25,1% 43,0%
Success rate by type of mediation body
2017
Success rate of Mediation by Type of Referral
%
resolved
cases
77,0 %
1,1%
9,6%
13
Agreement reached Agreement not reached* Outcome of the procedures when parties agree on meeting
2017
12,2%
36%
24%
14%
22%
64%
76%
86%
78%
0% 20% 40% 60% 80% 100%
Voluntary
Mandatory mediation
Referral formandatory matters
Referral fornon-mandatory matters
Valore mediano della lite € 10.000
14
€ 65.000
€ 50.000
€ 50.000
€ 50.000
€ 40.000
€ 26.000
€ 17.500
€ 12.810
€ 10.000
€ 10.000
€ 8.886
€ 7.500
€ 7.000
€ 5.000
€ 0 € 20.000 € 40.000 € 60.000
Partition
Wills and inheritance
Medical malpractice damages
Libel
Bank contracts
Business rents
Financial contracts
Other proceedings (non mandatorymediations)
Property
Family covenants and agreements
Insurance contracts
Lease
Loans
Condominium
2017
Median value € 17.000
ALL MEDIATIONS
Average value € 110.368
Values indicated for each
subject are median values.
Economic value of mediation disputes
Success rate by value range
15
Agreement reached Agreement not reached
* Outcome of the procedures when parties agree on meeting
2017
22%
34%
31%
26%
22%
16%
13%
12%
15%
78%
66%
69%
74%
78%
84%
87%
88%
85%
0% 20% 40% 60% 80% 100%
0-1.000
1.001-5.000
5.001-10.000
10.001-25.000
25.001-50.000
50.001-250.000
250.001-500.000
500.001-2.500.000
oltre 2.500.001 [36%]*
[30%]*
[30%]*
[35%]*
[40%]*
[45%]*
[50%]*
[54%]*
[42%]*
16
% of claimants to whom legal aid was granted
% of defendants to whom legal aid was granted
1,0% 1,1%
Type of mediation
organization
% of claimants to whom legal aid was
granted
% of defendants to whom legal aid was
granted
Other professional associations 0,1% 0,8%
Chambers of Commerce 1,6% 0,4%
Bar associations 1,1% 1,1%
Private organizations 0,9% 1,3%
Categories of
mediation % of claimants to whom
legal aid was granted% of defendants to whom
legal aid was granted
Judicial referral 1,2% 1,5%
Mandatory mediation 1,0% 1,1%
Voluntary 1,3% 1,2%
2013 – 2017
Legal Aid
Lawyer’s assistance in voluntary mediation
Total claimants Total defendants
From September 21st 2013 the assistance of parties by lawyers is
mandatory for all mandatory mediations
17
77%
23%
85%
15%
Assisted by lawyer
NOT assisted by lawyer
Year
2016
60% Assisted by lawyer
40% NOT assisted by lawyer
Year
2016
83% Assisted by lawyer
17% NOT assisted by lawyer
2017
Days in mediation
902103days
(Cases when an agreement is reached)
18
2014
83days
2015
2017
115gg
2016
129gg
Document available at https://webstat.giustizia.it
Ministero della Giustizia
Direzione Generale di Statistica
e Analisi Organizzativa