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Ministero della Giustizia
Dipartimento della Organizzazione Giudiziaria, del Personale e dei Servizi
Direzione Generale di Statistica e Analisi Organizzativa
CIVIL MEDIATION
LEGISLATIVE DECREE 28/2010
STATISTICS FOR THE PERIOD
JANUARY 1ST – DECEMBER 31ST 2015
Incoming mediations
2011 2012 2013 2014 2015
60.810
154.879
41.604
179.587 196.247
115.423 104.208
0
50.000
100.000
150.000
200.000
250.000
300.000
295.010 300.455
Responding firms in 4th quarter 2015 468 / 894
March 2011 – December 2015
In the comparison between years, is has to be taken into account that:
• From 13 December 2012 to 30 September 2013 the compulsory attempt at
conciliation was suspended;
• In 2012 there were approximately 45.000 mediations (an average of 11.165
per quarter) for damages from circulation of vehicles and boats, this subject
matter is no longer mandatory as of September 20, 2013 2
46.910 57.074 50.560 35.819
52.794
37.483 25.415 29.169
26.762 22.862
0
50.000
100.000
150.000
200.000
250.000
300.000
Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015
94.432 82.489
62.581 84.210
Variation (w/o outlier)
4th trim. 2015 v/s 4th trim. 2014
- 7%
TIME SERIES LAST 5 QUARTERS
Incoming mediations for one mediation firm, statistical «outlier»
Incoming mediations
Statistical projection Statistical projection
75.656
3
209.572 209.024
228.870
195.273 191.721
60.810
154.879
41.604
179.587
196.247
-
50.000
100.000
150.000
200.000
250.000
2011 2012 2013 2014 2015
proceedings enrolled in ordinary courts relating to mediation incoming mediations
Comparison between cases handled in mediation and
those handled in the Tribunals
The proceedings enrolled in the ordinary courts relating to matters
for which a mediation attempt is compulsory represent nearly 8%
of the total civil cases registered in Italian tribunals each year.
Reduction
2015 vs 2013
Civil Total = -8%
Mediation matters = -16%
2011 – 2015
Registered in 2014.
Has 104 operational sites.
Manages only insurance contract related litigations:
Almost all cases have ended due to the lack of presence of the counterparty:
This firm, for the activities reported above, represents a statistical outlier.
For this reason the analysis of subsequent pages are processed without its data.
Mediation firm statistically an «outlier»
Incoming cases
4th quarter 2014 37.483
1st quarter 2015 25.415
2nd quarter 2015 29.169
3rd quarter 2015 26.762
4th quarter 2015 22.862
Resolved cases With counterparty
Agreement not-reached
With counterparty
Agreement reached
No presence of
counterparty
4th quarter 2014 25 25 36.844
1st quarter 2015 29 29 21.663
2nd quarter 2015 39 19 26.611
3rd quarter 2015 17 17 26.115
4th quarter 2015 34 13 26.672
4th quarter 2014 – 4th quarter 2015
4
Data by subject matter
2015
5
January 1st – December 31st 2015
INITIAL PENDING INCOMING RESOLVED FINAL PENDING
Condominium 6.212 23.368 21.522 8.057
Property 9.342 26.934 24.717 11.559
Partition 3.469 9.429 8.486 4.413
Wills and inheritance 2.791 8.210 7.508 3.493
Family covenants and agreements 104 74 85 93
Lease 6.486 23.492 22.680 7.298
Loans 775 2.450 2.331 894
Business rents 724 1.668 1.588 804
Liability for damages from vehicles and boats* 1.103 657 624 1.136
Medical malpractice damages 3.799 13.019 12.347 4.472
Libel 477 1.419 1.359 537
Insurance contracts 3.450 11.811 11.345 3.917
Bank contracts 12.696 46.094 44.911 13.878
Financial contracts 2.064 6.170 5.923 2.311
Other proceedings (non mandatory mediations) 11.001 21.452 20.321 12.133
Total 64.493 196.247 185.745 74.995 *non mandatory matter since September 2013
Insurance contracts «outlier» 5.886 104.208 101.224 8.870
Incoming mediations by subject
6
0,0%
0,3%
0,7%
0,8%
1,2%
3,1%
4,2%
4,8%
6,0%
6,6%
10,9%
11,9%
12,0%
13,7%
23,5%
Family covenants and agreements
Liability for damages from vehicles and boats (non mandatory matter since September 2013)
Libel
Business rents
Loans
Financial contracts
Wills and inheritance
Partition
Insurance contracts
Medical malpractice damages
Other proceedings (non mandatory mediations)
Condominium
Lease
Property
Bank contracts
0,1%
0,4%
0,7%
0,8%
1,3%
2,9%
4,0%
4,7%
6,0%
6,7%
10,7%
11,6%
11,9%
13,1%
25,1%
Family covenants and agreements
Liability for damages from vehicles and boats
Libel
Business rents
Loans
Financial contracts
Wills and inheritance
Partition
Insurance contracts
Medical malpractice damages
Condominium
Lease
Other proceedings (non mandatory mediations)
Property
Bank contracts
Year 2014
2015
Success rate
% of participation Success rate
(including those mediations where parties
meet only in the first information meeting)
7
Participation 44,9% No
participation 52,7%
Abandoned by claimant before start
2,4%
23,0%
77,0%
A sample analysis shows that the success rate goes up to
43,5% when parties go further in the mediation attempt
after the first information meeting
Mar. 2011 - Dec. 2012 2013 2014
Participation 27,0% 32,4% 40,5%
Success rate 43,9% 42,4% 47,0% (*)
(*) Excluding mediations in which parties participated only in
the first information meeting
Agreement reached Agreement not reached
2015
Trend of success rates
Success rate (%)
8
44,1%
63,2%
57,7%
32,0%
26,8%
23,3% 22,4%
21,2% 20,9% 23,0% 22,2%
23,8%
57,7%
46,4%
41,8% 43,7%
42,7% 43,1% 43,2% 43,5%
Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015
Success rate trend
when parties go
further than the first
information meeting
2013 – 2015
Categories of mediation – resolved cases
9
2011 2012 2013 2014 2015
Judicial referral 700 1,7% 4.965 3,3% 489 2,0% 7.699 5,6% 18.062 9,7%
Mandatory mediation
(2011-2012)
Mandatory Mediation with
easy opt-out at the initial
meeting
(from end 2013)
31.288 77,9% 129.531 84,9% 13.802 57,5% 131.360 83,8% 151.469 81,6%
Provided by contract /
agreement 200 0,5% 458 0,3% 359 1,5% 1.332 0,6% 823 0,4%
Voluntary 7.973 19,9% 17.677 11,6% 9.369 39,0% 15.926 10,0% 15.392 8,3%
700
4.965
489
7.699
18.062
0
5.000
10.000
15.000
20.000
2011 2012 2013 2014 2015
Judicial referral mediation
Geography of mediations
Islands
11%
North-east
17%
South
24%
Central
22%
North-west
27%
10
REGIONS %
LOMBARDY 16,6%
LAZIO 10,7%
CAMPANIA 10,1%
SICILY 7,7%
TUSCANY 7,4%
VENETO 7,0%
EMILIA-ROMAGNA 6,9%
PIEDMONT 6,8%
PUGLIA 5,7%
CALABRIA 4,4%
SARDINIA 3,1%
LIGURIA 2,9%
ABRUZZO 2,3%
MARCHE 2,0%
FRIULI-VENEZIA GIULIA 2,0%
UMBRIA 1,5%
TRENTINO-ALTO ADIGE 1,4%
MOLISE 0,7%
BASILICATA 0,6%
VALLE D'AOSTA 0,2%
Analysis made with a sample of resolved cases
2015
Rate of Counterparty Participation in a Mediation
Process
11
31,3%
34,8%
23,7%
36,8%
41,0% 41,8%
42,7% 43,7%
44,9% 45,2% 44,5% 44,9%
Q12013
Q22013
Q3013
Q4 2013
Q12014
Q22014
Q32014
Q42014
Q12015
Q22015
Q32015
Q42015
2013 – 2015
Participation by subject
12
Subject % of
participation
Wills and inheritance 64,9%
Partition 60,2%
Family covenants and agreements 56,5%
Property 55,0%
Condominium 54,3%
Business rents 51,0%
Lease 50,4%
Loans 47,4%
Bank contracts 44,0%
Other proceedings (non mandatory mediations) 41,9%
Libel 38,3%
Medical malpractice damages 37,5%
Financial contracts 35,9%
Liability for damages from vehicles and boats (non mandatory matter since September 2013)
23,9%
Insurance contracts 14,6% 14,6%
23,9%
35,9%
37,5%
38,3%
41,9%
44,0%
47,4%
50,4%
51,0%
54,3%
55,0%
56,5%
60,2%
64,9%
Ranking of participation
2015
Success rate analysis by subject
13
Agreement reached Agreement not reached
7%
10%
12%
12%
14%
23%
25%
25%
26%
28%
28%
31%
34%
36%
54%
93%
90%
88%
88%
86%
77%
75%
75%
74%
72%
72%
69%
66%
64%
46%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Bank contracts
Medical malpractice damages
Libel
Financial contracts
Insurance contracts
Wills and inheritance
Family covenants and agreements
Condominium
Business rents
Lease
Partition
Loans
Other proceedings (non mandatory mediations)
Property
Liability for damages from vehicles and boats
[39%]*
[55%]*
[29%]*
[48%]*
[36%]*
[23%]*
[35%]*
[78%]*
[44%]*
[49%]*
[47%]*
[53%]*
[56%]*
[23%]*
[39%]*
* Outcome of the procedures when parties agree on meeting
2015
(non mandatory matter since September 2013)
Success rate by type of mediation body
14
Sample Survey
Type of mediation organization
Number of organizations
as of 31.12.2015
Resolved Success rate including cases
where the other party did not participate in the process
Success rate including only cases in which both parties
participated in meetings following the first information one
Chambers of Commerce 88 20.361 21,8% 47,8%
Private organizations 611 94.415 25,9% 46,8%
Bar associations 107 65.398 18,9% 36,9%
Other professional associations 88 1.571 32,6% 46,6%
Total 894 185.745 22,6% 43,5%
2015
Success rate of Mediation by Type of Referral
%
resolved
cases
82,0 %
9,7 %
8,3 %
15
40,6%
21%
14,5%
59,4%
78,8%
85,5%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Voluntary
Mandatory mediation
Judicial referral
Agreement reached Agreement not reached
[31%*]
[43%*]
[62%*]
* Outcome of the procedures when parties agree on meeting
2015
Economic value of mediation disputes
Valore mediano della lite € 10.000
16
€ 66.000
€ 50.000
€ 50.000
€ 50.000
€ 50.000
€ 29.000
€ 26.000
€ 22.348
€ 10.000
€ 10.000
€ 9.987
€ 7.215
€ 7.024
€ 5.000
€ 5.000
€ 0 € 20.000 € 40.000 € 60.000
Partition
Bank contracts
Wills and inheritance
Medical malpractice damages
Libel
Family covenants and agreements
Business rents
Financial contracts
Property
Other proceedings
Insurance contracts
Lease
Loans
Liability for damages from vehicles & boats
Condominium
(non mandatory mediations since September 2013)
avg
Median value € 19,929
ALL MEDIATIONS
Average value € 137.862
Values indicated for each
subject are median values.
2015
(non mandatory matter since September 2013)
(non mandatory mediations)
Success rate by value range
17
Agreement reached Agreement not reached
24%
34%
30%
23%
19%
13%
12%
10%
10%
15%
76%
66%
70%
77%
81%
87%
88%
90%
90%
85%
0% 20% 40% 60% 80% 100%
0-1.000
1.001-5.000
5.001-10.000
10.001-25.000
25.001-50.000
50.001-250.000
250.001-500.000
500.001-2.500.000
2.500.001-5.000.000
over 5.000.000
[46%]*
[55%]*
[44%]*
[23%]*
[39%]*
[29%]*
[51%]*
[34%]*
[25%]*
[37%]*
* Outcome of the procedures when parties agree on meeting
2015
Legal Aid
18
2013 - 2015
% of claimants to whom legal aid was granted
% of defendants to whom legal aid was granted
1,0% 1,3%
Type of mediation
organization
% of claimants to whom legal aid was granted
% of defendants to whom legal aid was
granted
Other professional associations 0,1% 0,6%
Chambers of Commerce 2,0% 0,5%
Bar associations 0,9% 1,2%
Private organizations 0,9% 1,5%
Categories of
mediation
% of claimants to whom legal aid was granted
% of defendants to whom legal aid was granted
Judicial referral 1,2% 2,0%
Mandatory mediation 0,9% 1,1%
Voluntary 1,7% 1,6%
Lawyer’s assistance in voluntary mediation
Total claimants Total defendants
From September 21st 2013 the assistance of parties by lawyers is
mandatory for all mandatory mediations
19
52% 48%
83%
17%
Assisted by lawyer
NOT assisted by lawyer
2015
Days in mediation compared to days in Court
Litigious
cases in
2015
902 days
65days
103days
CIVIL CASES IN COURTS MEDIATION
2012
Cases when an agreement is reached
20
2013
2014
82days
83days
2015
Document available at https://webstat.giustizia.it
Ministero della Giustizia
Direzione Generale di Statistica
e Analisi Organizzativa