CIVIL SERVICE COMMISSIONDRIVER OF INSTITUTIONAL CHANGE

LIBÓRIO PEREIRA, MIMPresident

Timor-Leste Civil Service Commission

Cooperation

- Overstaffing of government departments,

- Favouritism and malpractice in recruitment and promotion,

- Political and ethnic pressures,

- Low salaries - Corruption

- Broadening of service providers- CSO- Private Sector

- Decentralization- Limited authority- Crossing responsibilities- Lack of local capacity- Lack of competition

• Public policy capacity1

• Delivery of services2

• Leadership3

• Communication4

Four Battlefronts

Human Resources Management

• Administering rules

• Improve performance

Leadership

Reciprocal relationshipCultural valuesGroup motives

Service delivery

- Right focus- Down the walls- Training to delivery- Delivery the promise- Innovation

INTER-ORGANIZATIONAL RELATIONS

- Responsibility clarification- Understanding autonomy- Duplication

Questions