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Civilian Human Resources Agency
Priority Placement Program (PPP): Working Smarter II
April 2014
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Civilian Human Resources Agency
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AGENDA• PPP Responsibilities
• CHRA PPP SOP
• PPP Handbook Changes
• PPP Counseling
• Option Codes
• Importance of Strategic Recruitment Discussion
• ASARS Pre Requisitioning Process
• Qualifications Determinations
• Military Spouse Preference
Civilian Human Resources Agency
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AGENDA (continued)
• Subject Matter Expert Role
• Working PPP Matches
• Timeliness
• Documentation
• Summary
• POCs
• References
• Questions
Civilian Human Resources Agency
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PPP RESPONSIBILITIES
• PPP Manual, Chapter 1, E. Paragraph 12 under Responsibilities:
• Human resources officers are responsible for: administering the PPP at theiractivities; counseling employees on program provisions; providing timely and properregistration of eligible employees; ensuring proper clearance of all actions subject to theprogram; proper reporting of placement actions; and informing commanders and keymanagers on program requirements. They are also responsible for ensuring that involvedmembers of the HRO staff are thoroughly trained in the policies and procedures of the PPP.The DoD PPP Training Course shall be the primary training medium, and this may besupplemented by in-house training.
• As a CPAC Staffing Specialist, you are ultimately administering PPP on behalf of your Regional Director/CPAC Director who is entrusted with this responsibility.
• PPP is to be taken seriously!
Civilian Human Resources Agency
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CHRA PPP SOP
• PPP SOP located on CHRA GPS
• Prior to Making a PPP Job Offer:
- Second level review by senior specialist, team leader, or supervisor required.
- At the very least, obtain a peer review
- Provide Sanitized Resume to Manager
• Documentation Requirements
- RPA Documentation
- PET Documentation
Civilian Human Resources Agency
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RECENT PPP HANDBOOK CHANGES
• Chapter 3: Ineligibility for registration if employees applies for DSR prior to receipt of a separation notice due to declination of relocation outside the commuting area
• Chapter 4: - Requirement to requisition within 2 business days also applies during on-going priority consideration of non-PPP candidates
- Exception granted to fill by Excepted Service noncompetitive appointment of individuals successfully completing scholarship program i.e., SMART, NSEP, IASP - Exception granted to convert from NAF to AF in same job
- Exception granted for Reassignment or CLG to incentivized vacancies
Civilian Human Resources Agency
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RECENT PPP HANDBOOK CHANGES (continued)
• Chapter 5: Components authorized to establish policy on consideration of Priority N registrants
• Chapter 5: Registration of non-displaced employees with return rights at the same or higher grade requires approval by Army for referral to Army activities only.
• Chapter 8: New Referral Code N that refers Priority 1, 2 and N registrants
• Chapter 8, Appendix B: Required to save events rather than save and route
• Chapter 8, Appendix B: Changed to allow immediate correction of erroneous or missing data rather than standard PPP requisitioning
Civilian Human Resources Agency
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RECENT PPP HANDBOOK CHANGES (continued)
• Chapter 10: Registrants must be registered with ALL of the option codes in order to be referred to a requisition submitted with option codes
• Chapter 14: Clarifies that Program S registration based on appointability based on unaccompanied tours is not applicable to spouses registering based on E.O. 13473 eligibility
• Chapter 14: Clarifies that spouses on a telework agreement may not register in Program S prior to being placed on LWOP or resigning
• Chapter 14: If spouse matches and is found Best Qualified before gaining activity assumes responsibility for registration, losing activity extends job offer
• Chapter 14: Personal Interviews of spouses may be conducted if part of rating and ranking process
Civilian Human Resources Agency
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PPP COUNSELING• Be Prepared
• Have Registration Form Ready
• Have Counseling Checklist Ready
• Advisable to have access to employee’s eOPF
• Have Area of Referral info available
Civilian Human Resources Agency
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PPP COUNSELING
• Be patient• Be respectful & kind• Remain calm• Maintain composure• Maintain eye contact• Don’t apologize• Listen attentively – paraphrase & restate
Face to Face Issues
• Use calm voice• Empathic listening & communication• Allow time for composure• Remain gender neutral & unbiased• Maintain body language & actions• Gauge attention level• Addressing questions
Civilian Human Resources Agency
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PPP REGISTRATION ISSUES
• Review Registrant’s Position Description for Discrepancies with Resume
• Registrants:
- Embellishment of Resumes
- Over-Inflated Resumes
- Falsification of Resumes
• CPAC:
- Timely Registration
- Incorrect or missing option codes
- Counseling
Civilian Human Resources Agency
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ISSUES UNIQUE TO OCONUS• LQA – Affected Employees Registering for PPP
• Army Overseas Expansion Policy
• Registration Periods Based on Tour Completion
• Employees With No Desire to Return to CONUS
• Employees With and Without Return Rights
• Area of Referral
• Priority “N” Registrants
• Special Procedures for Nondisplaced Overseas Employees
• Return Rights When Function Transfers
• Military Spouses and Family Members
Civilian Human Resources Agency
– Determine if PPP exception is applicable– Conduct clear, upfront discussions regarding exact skills set and
experience necessary to meet the well-qualified criteria ***THIS IS CRITICAL FOR GENERIC POSITION DESCRIPTIONS FOR DEMO, ETC. ***
– Use proper option codes in the PPP requisition and document SRD with all information
– Determinations on well-qualifying criteria should be made at the SRD and not after PPP has been requisitioned
– Identify proper SMEs for the specific vacancy during SRD
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STRATEGIC RECRUITMENT DISCUSSION
Civilian Human Resources Agency
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OPTION CODES
• Full List of Option Codes in PPP Handbook, Chapter 10, Appendix A • Option Code Definitions Posted on ASARS under MISC
• New Option Codes Added by PPP Advisory Council
Civilian Human Resources Agency
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ASARS PRE-REQUISITIONING PROCESSASARS PRE-REQUISTIONING PROCESS
• Procedures covered in PPP Handbook, Appendix 8, Chapter 8
• Events Entered in Portal Event Tracker (PET)
• In-Staffing event must be entered in PET within 2 business days of receiptto be considered timely
• Recruit/Fill RPAs exempt from PPP will still flow to ASARS and the exceptionselected from the drop down menu
Civilian Human Resources Agency
• Review separation dates annotated on ASARS resume, not working matches timely could result in:– Registration period expiring– Loss of eligibility for pay retention if a break in service occurs
• Gaining Activity:– Participates in joint qualification determinations with registering
activity– Provides all job requirements discussed in the SRD to the
registering activity– Solicits a SME if position is technical in nature and HR professional
is unable to make a well-qualified determination– Document Both Registering and Gaining CPAC/HRO Rationale for
Well Qualified/Not-Well Qualified Determination16
WORKING PPP MATCHES
Civilian Human Resources Agency
• Be careful when initiating contact with registering activity if it is unclear if a job offer should be made. Remember the three “C’s”: Contact Constitutes Commitment
• Provide Selecting Official with sanitized resumes (within Priority Group 1, 2, or 3) to review/prioritize order within each group to be worked
• Contact with SO/SME:– Inform Selecting Official/SME of a well-qualified PPP match prior to an
offer being extended– Insure that all supporting information has been well-documented to
defend the well-qualified determination– Management does not concur or non-concur, but identifies concerns
only – The final decision is between losing/gaining, NO exceptions! 17
WORKING PPP MATCHESCivilian Human Resources Agency
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MILITARY SPOUSE PREFERENCE
• Preference Exercised through ASARS, Program S
• Spouses Must Apply to Job Opportunity Announcement (JOA)
• Spouse Must Be Determined Best Qualified to be a Mandatory Selection
• Handling Spouses Who Don’t Apply to JOA
Civilian Human Resources Agency
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SUBJECT MATTER EXPERT ROLE
• Identify Subject Matter Expert (SME) up front during SRD
• If qualifications of a PPP match come into question, an unbiased SME may be needed
• SME should be knowledgeable about position being filled
• SME opinion must relate PPP matchs qualifications to requirements of position
Civilian Human Resources Agency
• Delays in Requisitioning or Making Offers If no PPP exception applies, action needs to be taken
as soon as the RPA is received in staffing, or once recruitment has begun in anticipation of the RPA
• Overdue Resume Report Actions Submit report actions promptly after resumes are
worked. Multiple instances of delinquent report actions could indicate efforts to avoid making job offers or carelessness in administration
If there is an issue requiring a job offer withdrawal, the Resume Report Action on the registrant will still need to be input timely
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TIMELINESS
Civilian Human Resources Agency
• PPP Manual Chapter 1, G. Basic Requirements:
• Sufficient documentation to provide a clear audit trail showing all appropriate requirements were met will be maintained for 2 years after completion of the action
• A written SOP assigning program responsibilities specifying how PPP will be administered covering:
– Releasing activity procedures– Gaining activity procedures– Self-audit procedures
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DOCUMENTATION
Civilian Human Resources Agency
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SUMMARY
• PPP Training:- Essential that HR Specialists/Technicians working with PPP understand all policies and procedures applicable to the program
• Responsibilities
• Upfront Discussions with Management
• Timeliness
• Avoid having to initiate job offer withdrawals- Request a second level review
Civilian Human Resources Agency
Questions on PPP that cannot be answered in your CPAC should be elevated through your team leader/branch chief/CPAC Director to
your regional Staffing Proponent.
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REGIONAL STAFFING PROPONENTS
Region Staffing Proponent
Europe Dianna Marsh
Far East Myra Van Alstine
North Central Aaron Loy/Amber Stroehle
Northeast Pam Sanft
South Central Renee Stephens
Southwest Susan Stewart
West Lori Penebaker
Civilian Human Resources Agency
• DoD PPP Handbook
• DoD PPP Assessment Guide, CPMS, July 2005.
• CHRA PPP SOP
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REFERENCES
Civilian Human Resources Agency
Questions
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Civilian Human Resources Agency