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- Informational codes (0x6##) - Require no operator action. They are valuable to support engineering in helping to establish history. - Soft codes (also knows as Thresholded codes (0x8##)) -Are normal and require no human action unless they occur frequently. - Error codes (0x9##) - Typically require action by a support engineer. INFORMATIONAL CODES 0x601, SP Powerup: The SP is powered up and ready for IO.This field also shows the revision of microcode (Licensed Internal Code) and the amount of SP memory in Mbytes, in hex. For example, (SP Powerup, Rev 0x0080A01 0x00000020) means code revision 8.10.01 and 32 Mbytes of memory. 0x602, CRU Enabled: The unit which this drive is a member of, is ready for normal host I/O. 0x603, CRU Rebuild Started: The background rebuild process has begun rebuilding the data on this drive. 0x604, CRU Rebuild Complete: The background rebuild process has completed rebuilding the data on this drive.

Clariion Codes

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Clariion error codes

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Page 1: Clariion Codes

- Informational codes (0x6##) - Require no operator action. They are valuable to support engineering in helping to establish history.

- Soft codes (also knows as Thresholded codes (0x8##)) -Are normal and require no human action unless they occur frequently.

- Error codes (0x9##) - Typically require action by a support engineer.

INFORMATIONAL CODES

0x601, SP Powerup:

The SP is powered up and ready for IO.This field also shows the revision of microcode (Licensed Internal Code) and the amount of SP memory in Mbytes, in hex. For example, (SP Powerup, Rev 0x0080A01 0x00000020) means code revision 8.10.01 and 32 Mbytes of memory.

0x602, CRU Enabled:

The unit which this drive is a member of, is ready for normal host I/O.

0x603, CRU Rebuild Started:

The background rebuild process has begun rebuilding the data on this drive.

0x604, CRU Rebuild Complete:

The background rebuild process has completed rebuilding the data on this drive.

0x606, Unit Shutdown for Trespass:

The unit which this drive is a member of has been shutdown by this SP at the request of the peer SP, due to a Trespass operation.

0x607, Unit Shutdown for Change Bind:

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The LUN this module belongs to has been shut down by the SP in order to change its operating parameters. This shutdown is needed only when the SP is operating in Target Addressing Mode.

0x608, CRU Ready: A drive has successfully completed its power up procedure and is physically ready for use.

0x609, Format Started: The given FRU is being formatted as required to operate as a Sauna disk.

0x610, Format Failed: The Format operation started by Sauna on the given FRU was not successful. This situation should result in the FRU being declared dead.

0x613, CRU Equalization Started: The SP has started a Rebuild/Equalize operation.

0x614, CRU Equalize Completed: The SP has completed a Rebuild/Equalize operation.

0x615, CRU Equalize Aborted: The SP has aborted a Rebuild/Equalize operation.

0x621, Background Verify Started: A background check on the correctness of parity information has begun on the unit of which this drives is a member.

0x622, Background Verify Complete: The background verify process has completed.

0x623, Fan Pack Disable/Door Open: On a storage system that has a fan door (20- and 10-slot), the fans were disabled because the fan door was opened. The storage system will shut down if the fans are not operational within 2 minutes.

0x624, Fan Pack Enable/Door Close: On a storage system that has a fan door (20- and 10-slot), the fans were enabled after the open fan door was closed.

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0x630, Fan Installed: A fan module has been installed.

0x631, VSC Installed: A VSC (Power Supply) has been installed.

0x632, AC Installed: An AC Box has been installed.

0x633, Fan Speed Increased: The controller has increased the speed of a fan.

0x634, Fan Speed Decreased: The Fan speed has been returned to normal.

0x635, Inconsistent Check Information: The SP has detected an inconsistency in the sector based check codes. An 800 code with more explicit information usually follows this code (for example, 852 Hard Read Checksum Error).

0x636, BBU Removed: The Battery Back-up Unit in this system has been removed.

0x637, BBU Recharging: The Battery Back-up Unit in this system is recharging.

0x638, BBU Enabled: The Battery Back-up Unit in this system has been enabled for use.

0x639, System Cache Enabled: This system has enabled the on-board cache. Caching operations will take place, as defined for the caching environment.

0x641, Rebuild Aborted: A background rebuild operation has aborted prior to completing the entire disk.

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0x642, Background Verify Aborted: A background verify operation has been terminated due to an abnormal event, such as the failure of one of the disks in the LUN.

0x643, SP Initializing: This SP has just detected its peer SP following a period of time that the peer was not present.

0x644, Peer SP Inserted: This SP has been informed by its peer SP that the peer has completed its powerup initialization sequence.

0x645, CRU Bound: A CRU was bound into a LUN. The extended status is the LUN unit number. This is logged once for each CRU at the completion of a bind operation.

0x650, CRU Signature Error: The given FRU's current physical position in the matrix of disks does not match its expected position (which is set at time the when FRU was bound into a LUN).

0x654, Cache Dumping: The controller is dumping the cache data into the protected space on the disk.

0x657, Cache Dump Completed: The controller has completed the dump of the cache data.

0x658, Cache Enabled By User: The controller is in the process of enabling the cache for use on host data.

0x659, Cache Disabled By User: The controller is disabling the cache due to some condition or command.

0x660, AC Power Failure: AC power failed.

0x661, BBU Sniffing Enabled: This system is no allowed to shutdown the BBU in order to test the BBU.

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0x662, BBU Sniffing Disabled: BBU shutdown testing is now disabled on this system.

0x663, BBU Sniff Initiating: The BBU on this system is beginning a shutdown test cycle.

0x664, BBU Sniff Cache Dump: The Cache data on this system is being dumped to prepare for the BBU shutdown test cycle.

0x665, Configured for Single SP: The storage system has just been configured for non-mirrored caching operation.

0x666, Configured for Dual SP: The storage system has just been configured for mirrored caching operation.

0x667, Cache Recovering: This SP, which is operating in non-mirrored caching mode, is recovering the contents of the Write Cache following a reboot.

0x668, Cache Recovered: This SP, which is operating in non-mirrored caching mode, has successfully completed recovering the contents of the Write Cache following a reboot.

0x66A, Soft Vault Load Failure: The SP could not load the saved contents of the Write Cache from disk. However, there were no units with saved data, so the Write Cache does not need to be loaded. This situation can occur after you reconfigure SP memory.

0x66B, Single Bit Error Detected: The SP has detected a recoverable single bit error.

0x66C, Fan Fault Detected: The SP has detected a single fan fault.

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0x66D, Peer SP timed out: The Host SP has timed out waiting for the peer SP to reply to a host request.

0x670, Meanings vary (see below): If the system is not a 7-slot system, code 670h is Memory Dump, which means that the Storage Processor has written a copy of its data space to disk after a microcode panic event. The information written to disks may help storage- system developers analyze the cause of the error. If the system is a 7-slot system, code 670h is PCMCIA (write-cache memory) card was removed while the storage system was powered up. The storage system flushed the write cache to disk and disabled storage-system write caching.

0x671, PCMCIA Card Inserted: The PCMCIA (write-cache memory) card was inserted while the storage system was powered up. Storage-system write caching cannot be enabled until storage-system power is turned off and then on again.

0x672, PCMCIA Card Write Enabled: The PCMCIA (write-cache memory) card was write enabled.

0x673, PCMCIA Card Cleared by user request: PCMCIA (write-cache memory) card was cleared by user request (may be done by removing the card battery or by an engineering mode command).

0x680, Invalid Data Sector Read: The hardware found a bad checksum on a data sector.

0x681, Invalid Parity Sector Read: The hardware found a bad checksum on a parity sector.

0x682, Invalid Sector Read: The hardware found a bad checksum on a sector. There is not enough information to tell whether the sector holds data or parity information.

0x683, Data Sector Reconstructed: The hardware reconstructed a data sector that had a checksum of write stamp error.

0x684, Parity Sector Reconstructed: The hardware reconstructed a parity sector that had a checksum of write stamp error.

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0x685, Hard Error: The hardware detected an error other than a parity or write stamp error.

0x686, Command Complete: A command completed after a soft error was corrected.

0x687, Stripe Reconstructed: On a read from a RAID-1 mirrored pair, a corrupted sector was reconstructed.

0x688, Command Dropped: An optional command was dropped.

0x689, Sector Reconstructed: On a read from a RAID-1 mirrored pair, a corrupted sector was reconstructed.

0x68A, Uncorrectable Parity Sector: A hard error on a parity sector could not be corrected.

0x68B, Uncorrectable Data Sector: A hard error on a data sector could not be corrected.

0x68C, Hard Read Checksum Error: A hard checksum error was detected on a data transfer from the host.

0x68D, Soft Read Checksum Error: A soft checksum error was detected on a data transfer from the host.

0x68E, Inconsistent Stripe: Inconsistent write or time stamps were detected in a RAID group.

0x68F, Inconsistent Time Stamps: Inconsistent time stamps were detected in a RAID group on a verify.

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0x690, Drive Failed: A single drive was shut down.

0x691, Checksum Error on Device Read: A checksum error was detected on a read from an individual disk. There was no data transfer involved.

0x692, Incoherent Stripe: Data and parity were not consistent in a RAID group.

0x693, Uncorrectable Stripe: Inconsistent write or time stamp could not be corrected in a RAID group.

0x694, Parity Invalidated: Parity has been invalidated in a RAID group.

0x695, Uncorrectable Sector: An uncorrectable sector was detected on a RAID-1 mirrored pair.

0x696, Mirror Sector Invalidated: A sector on a RAID-1 mirrored pair was invalidated on a rebuild.

0x6C0, Backend Fibre Loop Failure: This SP's back-end fibre loop is off line due to an NPORT primitive.

0x6C1, Backend Fibre Loop Failure: This SP's back-end fibre loop is off line due to loop initialization primitive.

0x6C2, Backend Fibre Loop Failure: The SP determined that the fibre loop is hung.

0x6C3, Backend Fibre Loop Discovery ok: The SP determined that the fibre loop is operational following the discovery phase.

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0x6C4, Backend Fibre Loop Error: A loop node detected a failure condition.

0x6C5, Backend Fibre Loop Error: The SP did not discover a node on its first try and will try again. A drive did not login as expected.

0x6C6, Backend Fibre Loop Error: The SP did not discover a node on its first second try. A drive did not login as expected.

0x6C7, Fibre Channel Unknown Event: This message indicates an undefined error condition.

0x6C9, Backend Fibre Loop Error: An unknown event was detected on the fibre loop.

0x6CA, Front End Fibre Loop Bad: The Fibre Channel front end has gone off line due to the receipt of an unexpected loop event.

0x6CB, Front End Fibre Initiator Gone: The SP attempted to communicate with an initiator which has ceased responding.

0x6CC, Front End Fibre Link Down: The Fibre Front End is down.

0x6CD, Front End Fibre Link Up: The Fibre Front End is up.

0x6D0, Backend Fibre Loop Event: The SP has initiated a loop failover.

0x6D1, Backend Fibre Loop Event: Loop failover administratively denied.

0x6D2, Backend Fibre Loop Event: Peer SP is no longer using this SP's loop.

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0x6D3, Backend Fibre Loop Event: This SP is no longer using remove loop.

0x6D4, Backend Fibre Loop Event: The peer SP has completed failover to this SP's loop.

0x6D5, Backend Fibre Loop Event: This SP has completed failover to remote loop.

0x6E3, Fibre Channel Initiator Gone: The SP tried to communicate with an initiator that is no longer responding.

0x6E0, Frontend Fibre Loop Event: A front end hub port has been closed.

0x6E1, Frontend Fibre Loop Event: A front end hub port has been opened.

0x6E2, Frontend Fibre Loop Event: The SP's fibre loop failed to initialize.

0x6E4, Fibre Channel Loop Down: A loop down was detected. This is a normal occurrence followed by a loop up during loop initialization.

0x6E5, Fibre Channel Loop Up: The fibre loop is up and ready for communication.

0x6E6, Fibre Channel Loop Timeout: An internal timeout has occurred in the fibre channel interface. The SP will continue taking action to bring the link completely up.

0x6E7, Fibre Channel Lip Timeout: The fibre channel interface timed out during loop initialization. The SP will continue taking action to bring the link completely up.

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0x6E8, Fibre Channel Link Up Timeout: The fibre channel interface timed out waiting for the link to come up. The SP will continue taking action to bring the link completely up.

0x6E9, Frontend Fibre Loop Event: Front end fibre loop error message threshold exceeded.

SOFT CODES

These codes are also known as threshold codes.

0x801, Soft SCSI Error:

This code indicates that an abnormal SCSI bus or disk drive event was detected. A retry of the

operation cleared the condition.

0x802, Illegal SCSI Bus Interrupt:

An inconsistent interrupt situation has been detected on the SP.

0x803, Recommend Disk Replacement:

This disk CRU has sent status to the SP indicating that it believes it may be susceptible to a fault

in the near future. We recommend replacing the drive.

0x804, Single Bit Error:

The SP's tolerance level for single bit errors in the write stache has been exceeded.

0x805, Single Bit Error:

The SP's tolerance level for single bit errors in the read stache has been exceeded.

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0x820, Soft Media Error:

The disk CRU has reported a media defect which was successfully cleared be the SP.

0x840, Disk Sector Invalidated:

The LUN that owns this disk CRU encountered a condition which required the firmware to

invalidate a sector on the unit. The firmware did this to ensure that incorrect data is not returned

to the host in the future.

0x850, Enclosure State Change:

The SP has detected that an enclosure has changed state.

0x851, Enclosure Address Error:

The SP has detected that an enclosure has an invalid address. Enclosure chain shunted prior to

failing enclosure.

0x852, Enclosure Duplicate Address Error:

The SP has detected that two or more enclosures have the same address. Enclosure chain shunted

prior to failing enclosure.

ERROR CODES

0x901, Hard SCSI Bus Error:

An abnormal SCSI bus or disk drive event was detected and could not be cleared through retry

operations.

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0x903, Fan Shutdown-Removed:

A fan module has been shutdown or removed from the system.

0x904, VSC Shutdown-Removed:

A VCS (Power Supply) module has been shutdown or removed from the system.

0x905, Chassis Overtemperature:

A chassis over temperature condition has been detected, the SP will attempt corrective action.

0x906, Unit Shutdown:

The Unit, which this drive is a member of, has been shutdown and can no longer be accessed by the

host.

0x907, Controller Firmware Panic:

This SP's firmware encountered a situation from which there was no reliable execution other than

to reload itself from disk and restart. This message is logged once the restarted session

completes its initialization.

0x908, Hardware Fault - Cache Disabling:

Some hardware condition has caused the controller to disable the cache.

0x909, Cache Dump Failure:

The SP cannot safely dump the cache to disk. This will usually be caused by one ore more of the

cache dump disk drives being missing or failed.

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0x90A, Assign fails - Cache Dirty Unit:

The SP cannot assign this unit, because it is marked as having cached data outstanding, and the

SP has no access to the data.

0x90B, Controller Cannot Initialize Cache:

There was some hardware or software failure which occurred when the SP attempted to initialize a new

cache image.

0x90C, Cache Image Exceeds Memory Size:

This controller is incapable of loading the saved cache data image due to insufficient cache memory

size.

0x90D, BBU Removed:

The BBU in this system has failed or been removed.

0x90E, BBU Failed:

The BBU in this system has failed its internal selftest.

0x90F, Cache Recovered with Errors:

The attempted cache recovery on this SP recovered the dirty cache pages for some, but not all, of

its dirty units.

0x910, Cache Recovery Failed:

The attempted cache recovery on this SP failed to recover the pages for any of its cache dirty

units.

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0x920, Hard Media Error:

This disk CRU has reported a media defect which could not be successfully cleared by the SP. This

is a hard media error.

0x921, Host vault load failed:

The SP encountered multiple errors while attempting to load the cache image from disk.

This message may indicate multiple drive failures.

0x922, Host vault load inconsistent:

The SP found the cache image on disk to have inconsistent data. This may indicate a failure or

abort of the cache dump.

0x923, Host vault load failed bitmap ok:

The SP successfully read the control portion of the cache images on disk, but found the data

portion to be incomplete. This means that a failure or abort occurred during the cache dump.

0x924, Host vault disks scrambled:

The SP found the vault drives containing the cache image to be in different order than when the cache

images was dumped to disk. The drives must be restored to their original order before the SP can

load the cache image.

0x925, Single Board Cache; Need PROM Update:

This SP, which is operating in non-mirrored caching modem has too low a PROM revision level.

Write Caching cannot be enabled.

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0x926, RAID-3 Unit Cannot Assign, No Memory:

A RAID-3 LUN cannot be enabled because memory allocated for RAID-3 processing is not available

(that is, the memory has been removed or reconfigured).

0x928, RAID-3 Initialization Failure - No Memory:

No RAID-3 LUNs can be enabled because memory allocated for RAID-3 processing is not available

(this is, the memory has been removed or reconfigured).

0x929, Front End Fibre Link Down:

0x930, PCMCIA Card Write Protected While Active:

The PCMCIA (write-cache memory) card is write protected.

0x931, PCMCIA Card Battery Failed:

The PCMCIA (write-cache memory) card's battery failed. You must replace the battery.

0x932, PCMCIA Card Absent or Inserted Incorrectly:

The PCMCIA (write-cache memory) card is not present or was inserted incorrectly.

0x933, PCMCIA Card Post Test Failed:

The PCMCIA (write-cache memory) card failed its powerup (POST) test. The SP disabled storage-

system write caching. Power down the storage system, replace the card, and power up the storage

system.

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0x934, PCMCIA Card Doesn't Match Subsystem, Cache Data Locked:

The PCMCIA (write-cache memory) card was used in a different storage system. The SP has locked the card to prevent cache data from being overwritten. You must either remove the card and installed it in the correct storage system or clear the card.

0x935, PCMCIA Card too small for currently configured write cache:

The PCMCIA (write-cache memory) card's capacity is smaller than the specified size of the SP's write cache. The SP disabled storage-system write

caching. You must either re-specify the write cache size to equal the card's capacity or install a card with a capacity that equals the specified size.

0x936, PCMCIA Card Hardware Failure:

The SP encountered a hardware failure while trying to write to the SP. The SP has disabled write caching.

0x937, Command Failed:

A command failed for the reason explained in the extended status word.

0x938, Non R3 LUN-Can't Assign BW:

Only RAID-3 Units or hot spares can be assigned in a system optimized for Raid 3 Bandwidth.

FATAL ERROR CODES

0xA02, Failed SCSI Bus:

A SCSI channel has failed, all drives on that bus are now inaccessible by the controller.

0xA05, NONVRAM Uninitialized:

Page 18: Clariion Codes

The non-volatile memory on this SP was found to be uninitialized. The SP has reinitialized the

memory to its default state, and the SP will be functional after a reboot.

0xA06, Chassis Shutdown:

An over-temperature situation could no be corrected. All drives in the chassis will be

shutdown.

0xA07, Drive Failure:

The disk drive has failed and can no longer be accessed.

0xA08, Database Sync Error:

The SP cannot determine that correct logical configuration of all units in the system. Some

units may be unusable.

0xA09, Drive Too Small:

A replacement drive have been inserted and does not have adequate capacity for a rebuild operation

to begin.

0xA11, Peer Controller Removed:

This SP's peer is no longer responding to queries from this SP following a period of time where the

peer was known present.

0xA12, Cache Memory Hard Error:

This SP, which is operating in non-mirrored caching mode, has detected a non-recoverable

memory fault in the cache memory area.

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0xA13, CRU Type Unsupported:

This type of disk CRU is not supported by the current SP software. The disk cannot be bound or

used for host I/O.