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Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO Göran Melin CFO

Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

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Page 1: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Q3 Report 2016/1715 March 2017

Peter JelkebyActing President & CEO

Göran MelinCFO

Page 2: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Business overview• Financial development• Strategic outlook• Q&A

Agenda

Page 3: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Business overview

Page 4: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

4

From Dalarna to international retailer

1998/99* 2016/17

* The financial year before the company was listed

Number of employees 400

4,700Number of sales markets

Number of stores 10

213

Number of store visitors 7

million

76million

Sales, SEK 830million

7.9billion

Page 5: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

44%

41%

12%3%

Growing share of sales outside Sweden

5

Sweden

Norway

FinlandOutside Nordic countries

78stores

36stores

86stores8

stores

Dubai

2stores

3stores

* Number of stores as of end of February 2017

Page 6: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

8Dec

Svolvær – Norway

• Strong sales development with 9% growth in SEK and 3% LFL growth in the quarter− Strong November and December followed

by a softer January• All time high profit of 390 MSEK despite

negative impact from currency hedging

Third quarter highlights• Further steps expanding outside Nordics

− Additional store in Germany− New franchise store in Dubai− Continued store optimisation in UK

24Nov

Hamburg – GermanyDubai – UAE

15Nov

Jyväskylä – Finland

10Nov

Helsinki – Finland

3Nov

Page 7: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

High activity inClas Ohlson

Page 8: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Finalist for Store of the Year award in Germany (Jungfernstieg store)

• Recognised for having the best digital signage solution in the industry (Mall of Scandinavia store)

• Ranked 5th among Nordic companies in BearingPoint’s Digital leaders survey − digital marketing, digital product experience,

e-commerce, e-CRM, mobile and social media• Industry leader in children’s rights work

according to BCG and Global Child Forum

Several awards and recognitions

8

Page 9: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

859095

100105110

9

Source: www.konj.se

96

99

102

105

108

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

Consumer Confidence

Retail Index

Source: HUI

Source: www.hui.se

• Strengthened consumer confidence• Slight slow down in retail growth

12/13 13/14 14/15 15/16 16/17

SwedenStable retail market

Page 10: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• A stable development over the quarter with 4% sales growth

• Strong growth up to Christmas followed by a softer period post new year

• Total 86 stores (84)− No new stores during Q3− 2 additional stores net compared

to preceding Q3

Solid position

10

Page 11: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

98

100

102

104

106

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

11

-12-9-6-30369

Source: SSB

Consumer Confidence

Retail IndexSource: www.opinion.no

Source: www.ssb.no

12/13 13/14 14/15 15/16 16/17

• Consumer confidence recovery• Total retail growth fairly flat

NorwayStable retail market

Page 12: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• With sales growth of 7% in local currency we continue to strengthen our position

• Strong growth up to Christmas followed by a softer period post new year

• Total 77 stores (73)− 1 new store during Q3− 4 additional stores net compared

to preceding Q3

Strong performance

12

Page 13: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

0

5

10

15

20

96

98

100

102

104

Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

FinlandSlight retail market recovery

13

Source: www.tilastokeskus.fi

Source: www.tilastokeskus.fi

Consumer Confidence

Retail Index

12/13 13/14 14/15 15/16 16/17

• Consumer confidence increase• Positive signals in a challenging

retail market

Page 14: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• With 6% growth in local currency in a challenging market, we keep strengthening our position

• Optimise store network and build up of brand understanding key drivers

• Total 36 stores (34)− 2 new stores during Q3− 2 additional stores net compared

to preceding Q3

Strengthened position

14

Page 15: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• First phase in German launch completed− 3 stores and e-com in Hamburg

• Continued UK optimization− Focus on London cluster remains − Positive trends in new format stores

• Next step in franchise development − Opening 2nd store in Dubai

• Total 14 stores (14)− 2 new stores during Q3− No additional stores net compared

to preceding Q3

High activity in new markets

15

UAE

DE

UK

Page 16: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Financial development Q3 2016/17

Page 17: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

2,169 2,2382,375 2,482

2,695

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

• Sales 2,695 MSEK, up 9%− Sweden +4%− Norway +17%− Finland +11%− Outside Nordic countries -24%*

• Sales up 5% in local currencies • LFL sales up 3%• 8 additional stores net compared to

end of period last year (9)

Strong sales development

17

MSEK+9%

*Effected by store optimization in the UK

Page 18: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

92 96 120 122 93

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

23 26 28 31 33

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

Strong sales increase in home markets

18

999 1,042 1,0561,127 1,177

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

753 814886

9561,025

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

MNOKMSEK MEUR MSEK

*Effected by store optimization in UK

Sweden

Norway

Finland

Outside Nordic countries

Page 19: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

41.243.7 44.2 43.7 41.8

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

• Gross margin down 1.9 percentage points to 41.8%− Negatively effected by currency hedging NOK

Gross margin still under pressure

19

%

Page 20: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

27.6

26.727.3

26.325.4

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

• Share of selling expenses 25.4%, down 0.9 p.p. in the quarter+ Lower cost in UK– Partly offset by costs for establishment

in Germany

Improved cost efficiency

20

%

Page 21: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

247

330350

382 390

0

2

4

6

8

10

12

14

16

18

Q312/13

Q313/14

Q314/15

Q315/16

Q316/17

• Operating profit amounted to 390 MSEK• Operating margin amounted to 14.5%• Earnings per share 4.84 SEK

− Positively affected by recalculated tax in Norway, 4.5 MSEK

Record profit

21

Operating profitMSEK

Operating margin%

Page 22: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Financial development Q1-Q3 2016/17

Page 23: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Sales 6,415 MSEK, up 5%• Sales up 4% in local currencies • LFL sales up 2%• 8 additional stores net compared

to end of period last year (9)

Solid sales development

23

5,245 5,4225,831 6,098 6,415

Q1-Q312/13

Q1-Q313/14

Q1-Q314/15

Q1-Q315/16

Q1-Q316/17

MSEK +5%

Page 24: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

450

549604 633

592

0

2

4

6

8

10

12

14

16

Q1-Q312/13

Q1-Q313/14

Q1-Q314/15

Q1-Q315/16

Q1-Q316/17

• Operating profit 592 MSEK• Effected by

− Negative currency hedging− Costs for establishment in Germany− Lower cost in the UK

• Operating margin 9.2%• Earnings per share 7.28 SEK

Profit effected by currency

24

Operating profit, MSEK

Operating margin, %

Page 25: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

140120

147

198 192

Q1-Q312/13

Q1-Q313/14

Q1-Q314/15

Q1-Q315/16

Q1-Q316/17

Continued investments

• Total investments 192 MSEK (198)• New stores and refurbishments

91 MSEK (58)• IT-systems 78 MSEK (100)

MSEK

25

Page 26: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Continued strong financial position• Cash flow from operating activities was 763 MSEK (908)

− Inventory 1,617 MSEK (1,540)− Inventory turnover rate DC 6.5 (6.5)

• Cash flow after investments and financing activities of 145 MSEK (352)• Net cash holdings of 753 MSEK (861)

26

Page 27: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Financial development February 2016/17

Page 28: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

413 438478 495 511

Feb12/13

Feb13/14

Feb14/15

Feb15/16

Feb16/17

• Sales 511 MSEK, up 3%− Negative calendar effect of approximately 4%

• Sales unchanged in local currencies− Sweden -1%− Norway 1%− Finland 10%− Outside Nordic countries -15%*

• 9 additional stores net compared to end of February last year (8)

February sales

28

MSEK +3%

*Effected by store optimization in the UK

Page 29: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Strategic outlook

Page 30: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Identifying “tomorrows practical solutions”• Developing and expanding own

brands portfolio, 30% of sales− Strengthen our identity and position

• Introducing spring range with many news− Focus on gardening tools− Solar cell range

• Launching new product categories− Workwear range − Pets accessories

Keep developing unique category mix

30

Page 31: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Increasing share of direct sourcing in Asia− Stronger presence in dynamic sourcing market

• Improving transportation efficiency − Developing consolidation points

• Keep improving warehouse and distribution productivity to support expansion

Increasing supply efficiency

31

Page 32: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Growing share of a spare parts offering• Testing new rental concept

”Rent at Clas Ohlson”• Focusing on sustainable transportation

reducing carbon dioxide footprint− Railway replacing road

Taking steps insustainability agenda

32

Page 33: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

33

Store format

Catalogue/Call centre

Social media

Online/digital

Loyalty programme and CRM

Continuing omni channel focus

Page 34: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• London cluster strategy − Concentrate on our store network in London area− New smaller format with positive development

• Store closures− Watford closed in February− Newcastle to close in March− Croydon date to be confirmed

• Revised plan− 6 stores to close in 2016/17 (original plan 7)− Closure Croydon store still pending− Excluding Croydon estimated savings 60 MSEK

2017/18 (original plan 70 MSEK)

Optimizing UK network

34

Page 35: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• First phase completed− 3 stores and e-com in Hamburg− Strong diverse platform

• Showing a promising start− Solid ATV and conversion rate− In-depth shopping of our range offer − Private label highly appreciated

• Keep build up of brand and strengthening position

Strengthen German position

35

Page 36: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Successfully implementing new business system• Scalable platform for future growth• Improved capabilities in a number of areas

− Inventory planning− Warehouse and transportation system − Omni channel (customer data, e-com etc.)

• Estimated investment of 145 MSEK annually during the remaining two-year period

36

Page 37: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

2016/17

Increasing new stores target

Planned new stores net

3-8Actual

new stores11

2017/18

Planned new stores net

10-15

37

Page 38: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

• Strong sales growth• Record profits despite

currency impact• High energy for future growth

Summary

38

Page 39: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

Questions & Answers

39

Page 40: Clas Ohlson Q3 201617 final web · Q3 Report 2016/17 15 March 2017 Peter Jelkeby Acting President & CEO GöranMelin CFO ... Social media Online/digital Loyalty programme and CRM Continuing

www.clasohlson.com