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Class 1 • What are Information Systems? • What environment do systems exist in and why is it important? • Why do firms implement new systems? • What does the “socio-technical” perspective mean? Kevin Brabazon, Instructor

Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

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Page 1: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

Class 1

• What are Information Systems?

• What environment do systems exist in and why is it important?

• Why do firms implement new systems?

• What does the “socio-technical” perspective mean?

Kevin Brabazon, Instructor

Page 2: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

Business Information SystemsBusiness Information Systems

What are Data and Information?

Figure 1-5

Page 3: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

PERSPECTIVES ON INFORMATION SYSTEMS

Business Information SystemsBusiness Information SystemsChapter 1 Chapter 1

Functions of an Information System

Page 4: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

The sociotechnical perspective

Business Information SystemsBusiness Information Systems

Information Systems Are More than Computers

Page 5: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

Business Information SystemsBusiness Information Systems

The Interdependence between Organizations andThe Interdependence between Organizations andInformation Systems Information Systems

Page 6: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

THE PROCESS OF DEVELOPING A NEW I.S. OFTEN REQUIRES MUTUAL ADJUSTMENT OF TECHNOLOGY DESIGN AND

ORGANIZATION

Business Information SystemsBusiness Information Systems

A Sociotechnical Perspective on Information Systems

Page 7: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

PERSPECTIVES ON INFORMATION SYSTEMS

Business Information SystemsBusiness Information Systems

Variation in Returns on Information Technology Investment

Source: Based on Erik Brynjolfsson and Lorin M. Hitt, “Beyond Computation: Information Technology, Organizational Transformation and Business Performance.” Journal of Economic Perspectives 14, no. 4 (Fall 2000). Used with permission of the American Economic Association.

Page 8: Class 1 What are Information Systems? What environment do systems exist in and why is it important? Why do firms implement new systems? What does the “socio-technical”

Business Information SystemsBusiness Information Systems

Information Technology Capital Investment Information Technology Capital Investment

WHY INFORMATION SYSTEMS?

Source: Based on the data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product Accounts, Tables 5.2 and 5.8, 2004.