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Medical Assistant Program Guide 2016-2017 Iowa Central Community College Health Science Division One Triton Circle Fort Dodge, Iowa 50501 1-800-362-2793 www.iowacentral.edu

CLASSROOM & LABORATORY POLICIES€¦ · because of their uniquely diverse clinical and administrative training. Medical assisting is one of the nation's careers growing much faster

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Page 2: CLASSROOM & LABORATORY POLICIES€¦ · because of their uniquely diverse clinical and administrative training. Medical assisting is one of the nation's careers growing much faster

Medical Assistant Program Guide This Program Guide provides prospective students with information to review when considering application to the program. Prospective students may review the most current Program Guide on the Iowa Central medical assistant webpage. Students interested in enrolling are encouraged to contact the program coordinator. This Program Guide also provides accepted students with program policies, procedures, and expectations. Accepted students receive the most current Program Guide at Medical Assistant Program Orientation.

The Profession Welcome! You have made a great choice. “Medical assistants are multi-skilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties. Employers are seeking and recruiting these allied health professionals because of their uniquely diverse clinical and administrative training. Medical assisting is one of the nation's careers growing much faster than average for all occupations, according to the United States Bureau of Labor Statistics, attributing job growth to the following: a predicted surge in the number of physicians' offices and outpatient care facilities, technological advancements, and a growing number of elderly Americans who need medical treatment” (www.aama-ntl.org).

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Program Overview The Iowa Central Community College Medical Assistant Program is located within the Bioscience/Health Sciences Building on the Fort Dodge campus. The Medical Assistant Program at Iowa Central Community College prepares the student with theory and entry-level competence in the performance of administrative and clinical duties. The diploma program includes two semesters of theory and lab, followed by a 30-day practicum. The program begins in the fall and concludes in the summer. Students must earn a passing grade (as outlined in individual course syllabi) in all Medical Assistant curriculum courses and meet the prerequisites to progress in the program. Upon successful completion of all program requirements, the graduate is eligible to make application to take the CMA (AAMA) Certification Examination. Students may opt to continue their education to obtain an A.A.S. degree in Medical Assisting, completing an addition 13 credit hours of required coursework and 6 credit hours of elective coursework beyond the diploma requirements.

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Medical Assistant Program Faculty Program faculty direct student learning and assess student progress in achieving the requirements of the program in the appropriate learning domains. They utilize instructional plans, and direct and assess student progress in achieving theory and performance requirements of the program. Faculty are current and competent in the MAERB Core Curriculum objectives included in their assigned teaching evidenced by education and/or experience and also have instruction in educational theory and techniques. All three program instructors are Iowa Central Community College alumni and have been on the journey you are about to begin. Please talk with the program faculty concerning any problems or concerns that arise during the college year. We are here to do everything we can to assist you in becoming an efficient, effective, and competent professional! Kelly Meyer - Program Coordinator/Instructor Registered Nurse, BA Ext. 1308 [email protected] Shawna Schuler - Instructor Medical Laboratory Scientist, BS Ext. 1333 [email protected] April Bryant - Adjunct Instructor Certified Medical Assistant (AAMA), AAS [email protected]

Communication It is most effective to communicate with the program faculty in person or through the Iowa Central Community College phone or email system. Please allow 24 hours for a response on scheduled college days. Students may also schedule time during an instructor’s office hours to discuss concerns.

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Mission Statement The Iowa Central Community College Medical Assistant Program is committed to meeting the educational needs of students preparing for a career as a medical assistant. Program graduates become competent medical assistants who are able to meet the expectations of area healthcare providers and employers and contribute to the health and well-being of their patients and the communities within which they live and work.

Vision Statements College Vision Statement: Iowa Central Community College provides quality educational opportunities in the classroom and outside of the classroom. Program Vision Statement: The Iowa Central Community College Medical Assistant Program prepares graduates who are aware of and responsive to the needs of area healthcare providers and employers, patients, and the community.

Program Accreditation Accreditation is a process by which an assigned agency reviews the quality of a program within an educational institution. Accreditation helps assure prospective and current students that a program meets minimum standards of quality developed by professionals involved in the field. Along with certification (discussed later), accreditation helps assure program graduates are prepared and qualified to enter the workforce and provide quality health care. (www.caahep.org, 2013).

The Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredits the Iowa Central Community College Medical Assistant Diploma Program upon the recommendation of the Medical Assisting Education Review Board (MAERB). Contact information:

Commission on Accreditation of Allied Health Education Programs (CAAHEP) 25400 U.S. Highway 19 North, Suite 158 Clearwater, Florida 33763 727-210-2350 www.caahep.org Medical Assisting Education Review Board (MAERB) 20 North Wacker Drive, Suite 1575 Chicago, Illinois 60606 800-228-2262 www.maerb.org

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Program Admission Criteria The program accepts the first 25 students who meet the admission criteria below. Minimum of a high school diploma or GED

High school GPA must be ≥ 2.5 GED score must be ≥ 550 Official high school transcript or GED score must be received by the Iowa Central

Community College Admissions Office on the Fort Dodge Campus 8 hours of college credit with a GPA ≥ 2.0 will also meet this requirement

Official college transcript for any colleges previously attended received by the Iowa

Central Community College Admissions Office on the Fort Dodge Campus College GPA must be ≥ 2.0

Placement Scores (valid for 3 years)

Iowa Central is committed to preparing its students for the responsibilities they will face in the future. A necessary part of this preparation is being aware of the students’ strengths, weaknesses, and goals. In order to obtain this information, Iowa Central requires COMPASS, ACT, ACCUPLACER, SAT, or Iowa Assessments (junior year) scores so they can guide students to appropriate coursework and to eventual academic success. ACT, SAT, or Iowa Assessments tests have usually been taken during high school, but for those who have not taken them, Iowa Central gives assessments free of charge to its students ($25 fee for processing and proctoring for other institutions).

The following scores meet the minimum requirements for admission into the medical assistant program: o COMPASS (writing ≥ 65, reading ≥ 80) o ACT (writing ≥ 18, reading ≥ 18) o ASSET (writing ≥ 40, reading ≥ 40)

Students with a GPA ≥ 2.0 in college level English from a regionally accredited

institution are exempt from these testing requirements Students with an Associate, Bachelor’s, or Master’s degree from a regionally

accredited institution are also exempt from these requirements

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Iowa Core Performance Standards Iowa Community colleges have developed the following Core Performance Standards for all applicants to Health Care Career Programs. These standards are based upon required abilities that are compatible with effective performance in health care careers. Applicants unable to meet the Core Performance Standards are responsible for discussing the possibility of reasonable accommodations with the designated institutional office. Before final admission into a health career program, applicants are responsible for providing medical and other documentation related to any disability and the appropriate accommodations needed to meet the Core Performance Standards. These materials must be submitted in accordance with the institution’s ADA Policy.

CAPABILITY STANDARD SOME EXAMPLES OF NECESSARY ACTIVITIES (NOT

ALL INCLUSIVE)

Cognitive-Perception The ability to gather and interpret data and events, to think clearly and rationally, and to respond appropriately in routine and stressful situations.

Identify changes in patient/client health status

Handle multiple priorities in stressful situations

Critical Thinking Utilize critical thinking to analyze the problem and devise effective plans to address the problem.

Identify cause-effect relationships in clinical situations

Develop plans of care as required

Interpersonal Have interpersonal and collaborative abilities to interact appropriately with members of the healthcare team as well as individuals, families and groups. Demonstrate the ability to avoid barriers to positive interaction in relation to cultural and/or diversity differences.

Establish rapport with patients/clients and members of the healthcare team

Demonstrate a high level of patience and respect

Respond to a variety of behaviors (anger, fear, hostility) in a calm manner

Nonjudgmental behavior

Communication Utilize communication strategies in English to communicate health information accurately and with legal and regulatory guidelines, upholding the strictest standards of confidentiality.

Read, understand, write and speak English competently

Communicate thoughts, ideas and action plans with clarity, using written, verbal and/or visual methods

Explain treatment procedures

Initiate health teaching

Document patient/client responses

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Validate responses/messages with others

Technology Literacy Demonstrate the ability to perform a variety of technological skills that are essential for providing safe patient care.

Retrieve and document patient information using a variety of methods

Employ communication technologies to coordinate confidential patient care

Mobility Ambulatory capability to sufficiently maintain a center of gravity when met with an opposing force as in lifting, supporting, and/or transferring a patient/client.

The ability to propel wheelchairs, stretchers, etc. alone or with assistance as available

Motor Skills Gross and fine motor abilities to provide safe and effective care and documentation

Position patients/clients

Reach, manipulate, and operate equipment, instruments and supplies

Electronic documentation/ keyboarding

Lift, carry, push and pull

Perform CPR

Hearing Auditory ability to monitor and assess, or document health needs

Hears monitor alarms, emergency signals, ausculatory sounds, cries for help

Visual Visual ability sufficient for observations and assessment necessary in patient/client care, accurate color discrimination

Observes patient/client responses

Discriminates color changes

Accurately reads measurement on patient client related equipment

Tactile Tactile ability sufficient for physical assessment, inclusive of size, shape, temperature and texture

Performs palpation

Performs functions of physical examination and/or those related to therapeutic intervention

Activity Tolerance The ability to tolerate lengthy periods of physical activity

Move quickly and/or continuously

Tolerate long periods of standing and/or sitting as required

Environmental Ability to tolerate environmental stressors

Adapt to rotating shifts

Work with chemicals and detergents

Tolerate exposure to fumes and

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odors

Work in areas that are close and crowded

Work in areas of potential physical violence

Work with patients with communicable diseases or conditions

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Americans with Disabilities Act Statement It is the policy of Iowa Central Community College not to discriminate on the basis of race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs, activities, or employment practices as required by the Iowa Code sections 216.9 and 256.10(2), Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. § 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C.§§ 1681 – 1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

Individuals having questions or complaints related to compliance with this policy should contact the Vice President of Enrollment Management and Student Development or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312/730-1560, fax 312/730-1576.

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Student Responsibilities (Accepted students)

Pre-Entrance Medical Record: Accepted students must see a provider for a complete physical examination that may include administration of any required immunizations. Students will receive the necessary form at Medical Assistant Program Orientation. The Pre-Entrance Medical Record including ALL immunizations is due by March 1st. It should be given to Lindsay Eslick, Compliance Coordinator when complete.

Criminal Background Search and Iowa Child/Dependent Adult Abuse Search. Accepted students are required to submit a background check. Students will receive the necessary forms at Medical Assistant Program Orientation. Criminal convictions or a documented history of abuse may prevent practicum placement, thus preventing completion of the program. Any student with knowledge of his or her own criminal or abuse history should meet with the Program Coordinator prior to beginning the program to discuss his or her options in health care. In addition, students who have been found guilty of a felony, or pleaded guilty to a felony, may not eligible for the AAMA (CMA) Certification Examination. Any student with a felony conviction is advised to contact the American Association of medical Assistants (AAMA) prior to beginning the program.

Provider Level CPR and First Aid Certification. Accepted students are required to complete Provider Level CPR and First Aid training. The American Red Cross, The American Heart Association, the American Safety and Health Institute, or the National Safety Institute are acceptable providers of this training. Previous certification is acceptable if it remains current throughout practicum (end of June).

Mandatory Reporter, Child/Dependent Adult Training and Certification. Accepted students are required to complete Mandatory Reporter, Child/Dependent Adult Training. Students will receive the necessary information to complete this training at Medical Assistant Program Orientation.

Health Insurance Portability and Accountability Act (HIPAA) Training and Certification. Accepted students are required to complete HIPAA Training. This training is included in the program in Medical Office Management.

Bloodborne Pathogen (BBP) Training and Certification. Accepted students are required to complete BBP Training. This training is included in the program in Medical Laboratory Procedures.

*Students who do not submit the above documentation by March1, 2017 will not be guaranteed a practicum placement.

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Estimated Tuition, Fees, and other Program Costs (Diploma) First Semester

Tuition & Student Fees for in-state resident (current rate may be calculated at www.iowacentral.edu using the Tuition Rates calculator)

3,096.00

Textbooks 300.00

Lab Fee 200.00

Lab Supplies (White lab coat, watch, Lab Supply Kit (purchased from campus bookstore)

200.00

Background Search (per last name) 20.00

CPR & First Aid Certification 75.00

Total 3,891.00

Second Semester

Tuition & Student Fees for in-state resident (current rate may be calculated at www.iowacentral.edu using the Tuition Rates calculator)

3,096.00

Certification Exam Fee 125.00

Graduation Fee 25.00

Total 3,246.00

Summer Semester

Tuition & Student Fees for in-state resident (current rate may be calculated at www.iowacentral.edu using the Tuition Rates calculator)

1,118.00

Textbooks 125.00

Practicum Supplies: Uniform shirts (2), uniform pants (2), and shoes

150.00

Class Picture 15.00

Total 1,408.00

Diploma Program Total 8,545.00

The cost for the required physical examination and any required immunizations vary and are not included in the estimate of program costs.

The cost of travel to the practicum site is the student's responsibility and is not included in the estimate of program costs. Students will be assigned to a practicum site that may require up to 60 miles of travel one way.

Scholarships The Medical Assistant Program awards four $500.00 scholarships for each academic year. The Program Coordinator makes those selections in spring semester for the upcoming academic year.

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Program Goals and Learning Domains The program goals and learning domains are consistent with and responsive to the demonstrated needs and expectations of the various communities of interest served by the Iowa Central Community College Medical Assisting Program. They provide the basis for program planning, implementation, and evaluation. The program goals and learning domains are intended to be compatible with the mission of Iowa Central Community College, expectations of the communities of interest, and nationally accepted standards of roles and functions. The program goals and learning domains have been developed based on substantiated needs and expectations of area healthcare providers and employers, and the educational needs of students served by the program. To ensure that the program remains responsive to changes in the needs and/or expectations of its communities of interest, the program goals and learning domains are created and/or revised annually as needed by advisory board members during the spring meeting. The program personnel identify and respond to changes in the needs and/or expectations of the communities of interest. Program Goals and Learning Domains: a. To prepare competent entry-level medical assistants in the cognitive (knowledge),

psychomotor (skills), and affective (behavior) learning domains. b. To provide quality educational opportunities within the classroom and during the

practicum experience. Assessment of Program Goals and Learning Domains:

The program annually assesses its effectiveness in achieving stated program goals and expected learning domains using various evaluation tools developed by the Medical Assisting Education Review Board (MAERB). Program goals and learning domains are reviewed annually by the Medical Assistant Program Advisory Board, and are revised as needed based on evaluations and feedback to assist in timely program revisions. Reporting of Program Goals and Learning Domains:

Program goals and learning domains are available to both perspective and current students in this guidebook (see below) and on the Iowa Central medical assistant webpage. The program also submits outcome data for the MAERB Annual Report. *The Iowa Central Community College Medical Assistant Program exceeded all Medical Assisting Education Review Board (MAERB) established thresholds for outcome assessment in medical assisting programs accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for enrollment, retention, graduation; graduate and employer satisfaction; job placement; and credentialing exam outcomes during the most recent reporting time-frame.

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Curriculum The Medical Assistant Program Curriculum is designed to ensure the achievement of program goals and learning domains. Instruction is appropriately sequenced to provide a logical progression of learning from classroom, to lab, to clinical activities. Instruction is based on clearly written course syllabi, provided prior to instruction, that include a course description, learning objectives, methods of evaluation, topic outline, and competencies required for graduation. Learning objectives include the MAERB Core Curriculum cognitive objectives and psychomotor and affective competencies. http://maerb.org/Portals/0/Documents/MedicalAssistingStandards2015.pdf Pre-medical assistant: The program may be extended with an individual curriculum plan as determined by the student and Program Coordinator. The following diploma courses may be taken prior to acceptance into the program: HSC 113 Medical Terminology and ENG 105 Composition I. Enrollment in Pre-medical assistant courses does NOT guarantee acceptance into the Medical Assistant Program. Associate of Applied Science (A.A.S.) in Medical Assisting: Students may opt to continue their education to obtain an A.A.S. Degree in Medical Assisting, completing an additional 13 credit hours of required coursework and 6 credit hours of elective coursework beyond the diploma requirements.

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Advanced Placement, Transfer of Credit, and Experiential Learning Transfer of Credits: Students wishing to transfer into the Iowa Central Community College Medical Assisting Program from another college must have their transcript evaluated by the Program Coordinator and the Iowa Central Community College Registrar. To have a transcript evaluated, the student must request that an official transcript from each college attended be sent to the Iowa Central Community College Registrar. The student’s overall GPA and courses that have been completed elsewhere are evaluated. Courses completed previously must be of comparable content, semester hours, and clock hours. The length of time since the coursework was completed is also considered. Medical Assistant Program Curriculum Courses (those with MAP prefix) taken elsewhere will not be accepted due to the variation of organization within each individual medical assisting program and documentation of competencies required. Advanced Standing: Testing for advanced standing is available for HSC-113 Medical Terminology. If a student wishes to obtain advanced standing, he or she needs to indicate this to the Dean of Health Science. Experiential Learning: Credit for experiential learning is not granted in the Medical Assistant Program.

College Level Examination Program (CLEP) Iowa Central offers its students the opportunity to earn immediate college credit by demonstrating academic proficiency. Credit granted by examination will be indicated on the student's transcript with a” T” (Credit by Examination). Credit by Examination is available when duplication of a college level course does not exist. The college is a National Testing Center for CLEP examinations. Composition I (ENG-105) is a requirement for a student seeking a diploma. CLEP is available for ENG-105. More information is available in the Academic Resource Center.

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Curriculum (Diploma Program of Study) Fall Semester MAP 542 The Human Body in Health & Disease I 3.0 MAP 322 Examination Room Techniques I 3.5 MAP 221 Medical Laboratory Procedures I 1.5 MAP 115 Medical Office Management I 6.0 HSC 113 Medical Terminology 2.0 MAP 435 Interpersonal Relations in Healthcare 2.0 Total Semester Hours 18.0 Spring Semester MAP 555 The Human Body in Health & Disease II 5.0 MAP 325 Examination Room Techniques II 5.5 MAP 226 Medical Laboratory Procedures II 1.5 MAP 120 Medical Office Management II 6.0 Total Semester Hours 18.0 Summer MAP 610 Practicum 3.5 ENG 105 Composition I 3.0 Total Semester Hours 6.5 Total Program Hours required for program completion 42.5

Curriculum (Associate of Applied Science Degree Program of Study) Required coursework: PSY 111 Introduction to Psychology 3.0 PSY 121 Developmental Psychology 3.0 ENG 106 Composition II 3.0 BIO 168 Human Anatomy and Physiology I w/lab 4.0 Elective coursework: Elective courses that will be accepted include those courses listed on the Iowa Central Community College Associate of Arts (A.A.) sheet, or other relevant courses that receive prior approval from the Program Coordinator. Advanced Standing test out option is available for HSC 113 Medical Terminology. See Dean of Health Science for additional information.

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Course Descriptions Please see individual course syllabi for current course descriptions.

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Class Schedule (Fall) MONDAY TUESDAY WEDNESDAY THURSDAY

SDV-035 FD Classroom Assistance BHS 210 8:00-10:10 Meyer

HSC-113 FD01 Medical Terminology 8:30-9:30 BHS 203 Meyer

MAP-115 FD01 Medical Office Management I (lecture) 8:30-11:20 BHS 210 Bryant

HSC-113 FD01 Medical Terminology 8:30-9:30 BHS 203 Meyer

MAP-221 FD Medical Laboratory Procedures I (lecture) 10:20-11:20 BHS 210 Schuler

MAP-542 FD01 Human Body in Health & Disease I 9:40-11:20 BHS 210 Meyer

↓ MAP-542 FD01 Human Body in Health & Disease I 9:40-11:20 BHS 210 Meyer

Lunch break 11:20-11:50 Lunch break 11:20-11:50 Lunch break 11:20-11:50 Lunch break 11:20-11:50

MAP-322 FD01 ERT I Lab 1 11:50-12:50 BHS 210 Meyer

MAP-221 FD01 MLP I Lab 1 11:50-12:50 BHS 210 Schuler

MAP-322 FD01 Examination Room Techniques I (lecture) 11:50-1:30 BHS 210 Meyer

MAP-115 FD01 Medical Office Management I (lecture) 11:50-2:40 BHS 210 Bryant

MAP-322 FD01 Examination Room Techniques I (lecture) 11:50-1:30 BHS 210 Meyer

MAP-322 FD02 ERT I Lab 2 1:00-2:00 BHS 210 Meyer

MAP-221 FD02 MLP I Lab 2 1:00-2:00 BHS 210 Schuler

↓ ↓ ↓

MAP-322 FD03 ERT Lab 3 2:10-3:10 BHS 210 Meyer

MAP-221 FD03 MLP Lab 3 2:10-3:10 BHS 210 Schuler

MAP- 435 FD01 Interpersonal Relations 1:40-2:40 BHS 210 Meyer

MAP-115 Medical Office Management I (lab) 2:50-5:00 BHS 210 Bryant

MAP- 435 FD01 Interpersonal Relations 1:40-2:40 BHS 210 Meyer

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Class Schedule (Spring) MONDAY TUESDAY WEDNESDAY THURSDAY

SDV 035 FD Classroom Assistance 8:00-10:10 BHS 210 Meyer

MAP-555 FD01 Human Body in Health & Disease II 8:30-11:20 BHS 210 Meyer

MAP-120 FD01 Medical Office Management II (lecture) 8:30-11:20 BHS 210 Bryant

MAP-555 FD01 Human Body in Health & Disease II 8:30-11:20 BHS 210 Meyer

MAP-226 FD Medical Laboratory Procedures II (lecture) 10:20-11:20 BHS 210 Schuler

↓ ↓ ↓

Lunch break 11:20-11:50 Lunch break 11:20-11:50 Lunch break 11:20-11:50 Lunch break 11:20-11:50

MAP-325 FD01 ERT Lab 1 11:50-12:50 BHS 210 Meyer

MAP-226 FD01 MLP Lab 1 11:50-12:50 BHS 209 Schuler

MAP-325 FD Exam Room Techniques II 11:50-2:40 BHS 210 Meyer

MAP-120 FD01 Medical Office Management II (lecture) 11:50-2:40 BHS 210 Bryant

MAP-325 FD Exam Room Techniques II 11:50-2:40 BHS 210 Meyer

MAP-325 FD02 ERT Lab 2 1:00-2:00 BHS 210 Meyer

MAP-226 FD01 MLP Lab 2 1:00-2:00 BHS 209 Schuler

↓ ↓ ↓

MAP-325 FD03 ERT Lab 3 2:10-3:10 BHS 210 Meyer

MAP-226 FD01 MLP Lab 3 2:10-3:10 BHS 209 Schuler

MAP-120 Medical Office Management II (lab) 2:50-5:00 BHS 210 Bryant

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Supplies Textbooks Custom Package ISBN 9780323466141.This package is available for purchase in the campus bookstore for approximately $300.00. This package includes the following:

o Proctor, Deborah. Kinn’s The Medical Assistant. 13th ed. St. Louis: Elsevier, 2016. o Proctor, Deborah. Study Guide & Procedure Checklist Manual for Kinn’s The

Medical Assistant. 13th ed. St. Louis: Elsevier, 2016. o DeVore, Amy. Electronic Health Record for the Physician’s Office. 1st ed. St. Louis:

Elsevier, 2015. o Elsevier. SimChart for the Medical Office (AC)

Scantron answer sheets for exams (available for purchase in the campus bookstore). Medical Assistant Supply Kit (available for purchase in the campus bookstore). USB flash drive to save notes and assignments Three-ring binder to organize notes and handouts (2-3 inch recommended) Long-sleeve white lab coat Watch with a second hand Lock for locker

Classroom & Lab Locations Classes (with the exception of Composition I and Medical Terminology) meet on the second floor of the Bioscience/Health Science Building in BHS 210, BHS 209, or BHS 207. Lockers are available for student use in BHS 210. Locks may be purchased by students for use during the program; however, they must be removed on the last day of spring semester classes. Snack food or drinks with screw on or closable lids are allowed in the classroom during lecture activities. A small refrigerator and microwave are available for student use. Break areas are also available in the BHS Building.

Children in the Classroom Students are not allowed to bring children into the classrooms, labs, shops, or hallways during class times.

Computer Considerations Computers are available at each student desk. Computers are provided to allow students to take notes, complete assignments, and reference online resources relevant to coursework. A printer is available in the classroom for students to print notes at the end of class. Students who use computers for activities not related to coursework may be asked to leave class and counted absent. Using a classroom computer in an inappropriate manner may lead to disciplinary action that could result in dismissal from the course. Misplaced pen-drives or computer issues are not considered an excuse for not having assignments completed. Students are asked to shut down computers completely at the end of use.

Breaks Students are usually given a ten-minute break hourly during classes or labs that exceed an hour in length. Break times are at the instructor’s discretion.

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Smoking The use of tobacco is prohibited in College facilities, College vehicles, or on College grounds, (This includes personal vehicles parked on college property).

Cell Phones Cell phones are not to be operational during classroom or lab. If a student uses a cell phone during class or lab, he or she may be asked to leave class and counted absent. Cell phones may be left on during class on vibrate/silent mode, on the desk in view of the instructor, if the student is expecting communication regarding an emergency and he/she has discussed this with the instructor prior to the start of class.

Social Media Policy The use of photography and/or recording devices is prohibited in classroom and laboratory settings unless formal permission is granted beforehand.

Classroom Management and Behavior All students are entitled to a positive learning environment. Any behavior, in the opinion of the instructor for the course or the Medical Assistant Program Coordinator, which interferes with student learning, may lead to disciplinary action that could result in dismissal from the course and/or Medical Assistant Program. An instructor may dismiss and count absent any student who is exhibiting behavior that is not conducive to learning.

Teaching Philosophy Various teaching methods are incorporated throughout the semester in an attempt to provide a quality educational experience for every student. While each of the three program instructors has somewhat different teaching styles, every effort is made to be consistent in classroom policies. Students are encouraged to read and study the textbook chapter before the scheduled lecture to make classroom learning more valuable.

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Assessment/ Evaluation Most program courses consist of a lecture and a lab component. The lecture component may include study guide assignments, unit quizzes, unit exams, and a final comprehensive exam. Students are required to take ALL unit exams and the final comprehensive exam. If a student fails to take all of the exams, the course will be considered failing. During exams, students are asked to quietly exit the classroom after they have completed the exam to allow students still testing to use the full-allotted time without distraction. Students will not be permitted to re-enter the classroom until the testing time is complete. The laboratory component includes psychomotor and affective competencies. Students must successfully achieve ALL of the MAERB Core Curriculum psychomotor and affective competencies taught within the course to earn a passing grade and progress in the program. Competency evaluations are provided for each competency that includes the performance objective, anticipated outcome, conditions, standards (time limit), and minimal satisfactory score. Each student is given three opportunities to demonstrate competency, however the initial score is recorded as the grade. If a student fails to demonstrate competency on the third attempt, or fails to complete a competency, the course will be considered failing. The final course grade in courses containing both a lecture and laboratory component is determined by combining separate lecture and laboratory grades. C-76% in both the lecture and laboratory components is required to pass the course. Students who have less than C-76% in either the lecture component or the laboratory component will be considered failing. Students must successfully complete ALL Medical Assisting Curriculum courses and demonstrate entry-level competency in ALL competencies identified in those courses, in the sequence identified in the curriculum, to continue in the program.

Grading Scale All assessments/evaluations and the final course grade for each course, with the exception of Composition I, is based on the percentages identified below. Students must successfully complete each curriculum course with a (C) or better. A 92-100% B 84-91.9% C 76-83.9% D 70-75.9% F 69.9 % ↓

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Special Assistance

Need help navigating through college? Iowa Central Community College offers a wide variety of individual help for students. We have academic assistance in the Academic Resource Center & Student Support Services/TRIO programs, a licensed counselor, a school nurse and services to help you map and achieve your goals. These services are free of charge and available to all Iowa Central students. Academic Resource Center (ARC): 1-515-574-1045 Counselor: 1-515-574-1051 Triton Enrichment Center: 1-515-574-1192 Nurse: 1-515-574-1047 Student Support Services/TRIO: 1-515-574-1165

Extra Credit

No extra credit is given in MAP programs courses.

Standards for Written Work

Please attempt to make written handwork neat and legible. If the instructor for the course cannot read a student’s handwriting, the instructor will mark the answer incorrect.

Group Work/Collaboration

All students are expected to work together when group work/collaboration is assigned. Failure to work well with others during collaborative assignments will result in a 10% deduction. Copying work completed by a classmate or submitting work done by previous students is not collaboration and is considered scholastic dishonesty, and the student will receive a zero.

Scholastic Dishonesty

Ethical behavior is essential in healthcare. An initial case of cheating and/or plagiarism will result in failure for the assignment (zero) and could result in failure of the course. Second offenses will result in failure of the course.

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Participation/Attendance

Attendance: Attendance in this course is essential to success in the course. Four (4) absences are allowed in each class. Students who exceed four (4) absences will be administratively withdrawn from the class without further notification. With the exception of inclement weather, students will not be allowed to begin a quiz or examination beyond the start time of the assessment. Please see Late Work Policy. Students who arrive more than 10 minutes late for class will be considered absent. Students who leave prior to the end of the class will be considered absent. Students who participate in Iowa Central school-sponsored events are NOT considered absent. Extenuating circumstances are left to the discretion of the instructor for the course and/or the Medical Assistant Program Coordinator. A record of attendance is kept for all students. Students may check their attendance throughout the semester online using WebAdvisor. Participation: Students are encouraged to participate in classroom discussion as they gain confidence.

Administrative Withdrawal

It is an expectation that students will participate in all class meetings and conscientiously complete all required course activities and/or assignments. If a student exceeds four (4) absences he or she will be administratively withdrawn from the course and a “W” will appear on his or her transcript. *Please note: The criteria for Administrative Withdrawal from medical assistant courses allows fewer absences than the 25% allowed by college policy. Students have the right to appeal the withdrawal to the Vice President of Instruction. Administrative withdrawal may have academic, scholarship, financial aid, and/or housing implications. Students who have questions about the administrative withdrawal policy at any point during the semester should contact the course instructor. Extenuating circumstances are left to the discretion of the Program Coordinator.

Late Work

Exams not completed during the scheduled time must be completed within one week. It is the student’s responsibility to arrange the make-up exam with the instructor for the course in advance of this deadline. The score for the examination will be reduced by 10% based on the possible points. In the event that a make-up examination is not completed within one week, a zero will be given and the course will be considered failing. Assignments will be accepted if turned in within one week, but the score for the assignment will be reduced by 10% based on the possible points. Quizzes cannot be made up.

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Weather Policy

In the event of delayed or canceled classes due to extreme weather conditions an email will be sent out to ALL students and staff. The Triton Alerts emergency text messaging service will send a text message to all students who are signed up for the service. Notifications will also be distributed through the Iowa Central App. Instructors may make final decisions on make-ups due to inclement weather. The final decision to attend college classes can only be made by the individual based on his or her specific extenuating circumstances that may make it hazardous for him or her to travel. Additional information can be found on the Iowa Central web site. (Current Students - Student Life)

Class Cancelation Class cancelations will be posted on Triton Pass and emailed to students. Cancelations, including campus closings, are also available as text messages through Triton Alerts.

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Safety The health and safety of patients, students, faculty, and other participants associated with the educational activities of students is adequately safeguarded. All activities required in the program are educational and students are not substituted for staff. Safeguards including OSHA, CDC guidelines, and any state, local, or institutional guidelines/policies related to the health and safety of students and faculty are practiced during all educational activities within the classroom. Every effort is made to maintain laboratory equipment and supplies that are representative of those used in ambulatory healthcare facilities. Students are asked to assist in maintaining a clean and safe environment by cleaning and returning supplies/equipment to storage areas, cleaning workstations, and following Standard Precautions and OSHA guidelines. Eating and/or drinking are prohibited in lab. Students are not permitted to operate program equipment or participate in any activity that has a potential for injury without an instructor present. Materials and supplies cannot be taken out of the classroom or laboratory setting.

Student Health Health: It is the student’s responsibility to inform the appropriate instructors of any physical condition that could interfere with the safety of the student and/or patient during class, lab, or practicum. Core Performance Standards: Iowa Central Community College has developed Core Performance Standards for all Health Science Programs. Pre-Entrance Medical Record and required immunizations: All students must complete the Pre-Entrance Medical Record and required immunizations completed prior to attending Practicum. The cost of the examination and any required immunization are the student’s responsibility. Students must report any change in their health status after the completion of these forms to the Program Coordinator. Pregnancy: During pregnancy, a student may continue the program of study with the approval of her physician. The length of the maternity leave of absence will be based upon the physician's recommendation. The student must meet the objectives of the course in order to continue in the program. Students who are pregnant are not advised to submit to invasive procedures such as injections or venipuncture during lab sessions. Accidents or Injuries: Students assume full responsibility for their own accidents or injuries that may occur in the classroom, lab, or practicum settings. Students who sustain injuries will be responsible for completing the required incident forms provided by Iowa Central Community College Medical Assistant Program and the medical office (if applicable). If an injury requires treatment, the student has the right to refuse treatment if they fill out and sign the waiver form. All injuries that occur in the lab or during practicum must be communicated to the Program Coordinator and medical office staff (if applicable), IMMEDIATELY! Student Liability and Malpractice Insurance: Students are covered with a liability and malpractice insurance policy, which is provided by the college. The cost of this insurance is

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included in the student’s college fees. Student Health Nurse: Student health is located in the Applied Science and Technology building. A registered nurse is available as a resource for the health concerns of students. Counseling: Student-counseling services are available without charge, to currently registered students. Please see the Iowa Central Community College Student Handbook for more specific information.

Release and Waiver of Liability Students enrolled in Medical Laboratory Procedures I & II and Examination Room Techniques I & II will be performing invasive procedures (venipuncture, capillary puncture, and various types of injections) with a lab partner as part of the educational process to gain practical, first-hand experience. Students are asked to sign a Release and Waiver of Liability form. Classroom theory is presented and the risks are fully explained to students before this occurs.

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Final Exams

All final exams are comprehensive and are a requirement of each course. If students do not attend their final(s) on the scheduled dates and times due to an extreme circumstance, they will not be allowed to makeup the final(s) missed unless the appropriate Dean and Vice President of Instruction, determine in their discretion that there is good cause. Such permission is very rarely given. If a student has an emergency situation which would cause them to miss a final, the student needs to notify the instructor in advance of the final date and time and make advance arrangements with the appropriate Dean and Vice President of Instruction.

Finals Schedule 2016-2017

Fall

Test

times

Monday

December 12

Tuesday

December 13

Wednesday

December 14

Thursday

December 15

8:00-

9:30

Medical

Terminology

Interpersonal

Relations

10:00-

11:30

Medical

Laboratory

Procedures

Examination

Room

Techniques

Medical Office

Management

Human Body in

Health &

Disease

Spring

Test

times

Monday

May 1

Tuesday

May 2

Wednesday

May 3

Thursday

May 4

10:00-

11:30

Medical

Laboratory

Procedures

Examination

Room

Techniques

Medical Office

Management

Human Body in

Health &

Disease

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Course Withdrawal Procedure 1. The student will submit the withdrawal request online. This is located in WebAdvisor. 2. The instructor immediately receives an email telling him/her that the student has

requested the drop. 3. The instructor will go into WebAdvisor and approve or deny the request. The

instructor may also contact you to discuss the request. 4. If the instructor does not respond immediately, he/she will receive an email each

night until the request is approved or denied. 5. If the instructor does not respond after two working days, the dean will receive an

email saying the instructor has not responded to the request yet. 6. Once the request is approved, the Student Records Office will withdraw the student

based on the date the student submitted the request.

Grade Appeal Process Students who believe a course grade they have received is inaccurate may seek an appeal. Please refer to the Student Handbook for more specific information.

Program Readmission Re-entry into the program will be allowed one time after a failing grade has been received. Re-entry is based on availability, admission criteria, and the approval of the program faculty and Program Coordinator. Additional criteria that are considered before a student may re-enter includes: a) reason for initial withdrawal, b) previous student behavior and attitude, and c) previous academic performance and attendance. ALL diploma program courses must be retaken if the student wants to re-enter the program (effective 2016-2017).

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Professional Organization The professional organization for medical assistants is the American Association of Medical Assistants (AAMA). The local Chapter V AAMA meets each month in BHS 210 at 6:30 p.m. in September, October, November, February, March, April, and May. Student membership in the American Association of Medical Assistants (AAMA) and attendance at Local Chapter V meetings is encouraged and promotes opportunities for networking and professional development. Members of the Chapter V AAMA visit with students at the Fall Kick Off to discuss benefits to AAMA membership.

Practicum An unpaid, supervised practicum of 160 contact hours in an ambulatory healthcare setting, demonstrating the knowledge, skills, and behaviors of the MAERB Core Curriculum in performing clinical and administrative duties is a requirement prior to graduation. On-site supervision of students is provided by an individual who has knowledge of the medical assisting profession. How practicum sites are established: The Practicum Coordinator selects and approves appropriate practicum sites. Practicum sites are chosen based on their ability to provide students with meaningful experiences that parallel the content and concept with the material presented in the lecture and laboratory sessions. Practicum sites are chosen based on their ability to be active in providing educational experiences (practicum students cannot be substituted for regular staff). Additional factors that are considered include: geographic convenience (medical offices located in Area V are utilized first; use of medical offices outside of Area V depends upon use by other medical assistant programs), preference of medical office personnel, medical office/student compatibility, student strengths and/or weaknesses, and potential for employment after graduation. Students who are currently employed by a medical office are not able to utilize their employer as a practicum site. The practicum site must be able to adequately safeguard the health and safety of patients, the student, and any faculty associated with the educational activities of the student. Safeguards may include compliance with OSHA and CDC guidelines and/or any state, local, or institutional guidelines/policies related to health and safety.

When an acceptable practicum placement is located for each student, the medical office is

contacted by the Program Coordinator. If the medical office is agreeable to having a practicum student, an Affiliation Agreement between Iowa Central Community College and the participating medical office is signed by both parties. The Affiliation Agreement describes the relationship, roles, and responsibilities of both parties. An informational letter and the Practicum Course Syllabus are sent to the participating medical office. Students, practicum supervisors, and administrators of the practicum site are informed of the policy on non-remuneration, both direct and indirect, indicating practicum sites cannot pay students for their time nor provide them with a travel allowance or any other incentive that involves an exchange of funds.

Evaluation of students during practicum: The Practicum Coordinator provides oversight of the practicum experience to ensure appropriate and sufficient evaluation of student achievement during the practicum experience. The student’s final grade for the course is

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determined based on the Practicum Evaluation of Student completed by the medical office personnel. Evaluation of the student is conducted on an ongoing basis (as competencies are completed), providing the student and program faculty with valid and timely indications of the student’s progress towards achievement of the competencies identified. Supervising medical office personnel complete the Practicum Evaluation of Student indicating to what degree the student was able to perform the identified tasks to a satisfactory level of competence. If the supervising medical office personnel determine the student’s performance on a competency to be unacceptable, the Practicum Coordinator is notified of the deficiency. A conference is scheduled with the Medical Office Supervisor, Practicum Coordinator, and the student. The student is notified in writing of the deficiency and is given the opportunity to correct it. Students cannot pass Practicum with a failing final evaluation (any areas that remain unacceptable). A grade of P (PASS) or F (FAIL) for the course, based on the Practicum Evaluation of Student, is recorded in the grade book and on the student transcript after the Program Coordinator receives documentation that the minimum hour requirement has been met (Practicum Hour Form signed by the student and Medical Office Supervisor).

Confidentiality

Medical assistant students have a responsibility to keep any patient or clinic information that the student becomes aware of through educational experiences confidential. Breeches of confidentiality violate the rights of patients and jeopardize the reputation of the medical facility and the Iowa Central Community College Medical Assistant Program. Any student who violates confidentiality may also be subject to legal charges. No discussion or acknowledgement of confidential patient information should ever occur outside of the medical setting, and should not involve individuals who are not directly involved in the patient’s care with a medical need to know the information discussed. Violations of this nature may result in disciplinary probation, suspension, or expulsion.

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Master Competency Checklist 2015 MAERB Core Curriculum

Psychomotor & Affective Competencies Grade Pass Date Int.

I Anatomy & Physiology

I.P.1. Measure and record:

a. blood pressure

b. temperature

c. pulse

d. respirations

e. height

f. weight

g. length (infant)

h. head circumference (infant)

i. pulse oximetry

I.P.2. Perform:

a. electrocardiography

b. venipuncture

c. capillary puncture

d. pulmonary function testing

I.P.3. Perform patient screening using established protocols

I.P.4. Verify the rules of medication administration:

a. right patient

b. right medication

c. right dose

d. right route

e. right time

f. right documentation

I.P.5. Select proper sites for administering parenteral medication

I.P.6. Administer oral medications

I.P.7. Administer parenteral (excluding IV) medications

I.P.8. Instruct and prepare a patient for a procedure or a treatment

I.P.9. Assist provider with a patient exam

I.P.10. Perform a quality control measure

I.P.11. Obtain specimens and perform:

a. CLIA waived hematology test

b. CLIA waived chemistry test

c. CLIA waived urinalysis

d. CLIA waived immunology test

e. CLIA waived microbiology test

I.P.12. Produce up-to-date documentation of provider/professional level CPR

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I.P.13. Perform first aid procedures for:

a. bleeding

b. diabetic coma or insulin shock

c. fractures

d. seizures

e. shock

f. syncope

I.A.1. Incorporate critical thinking skills when performing patient assessment

I.A.2. Incorporate critical thinking skills when performing patient care

I.A.3. Show awareness of a patient’s concerns related to the procedure being performed

II Applied Mathematics

II.P.1. Calculate proper dosages of medication for administration

II.P.2. Differentiate between normal and abnormal test results

II.P.3. Maintain lab test results using flow sheets

II.P.4. Document on a growth chart

II.A.1. Reassure a patient of the accuracy of the test results

III Infection Control

III.P.1. Participate in bloodborne pathogen training

III.P.2. Select appropriate barrier/personal protective equipment (PPE)

III.P.3. Perform handwashing

III.P.4. Prepare items for autoclaving

III.P.5. Perform sterilization procedures

III.P.6. Prepare a sterile field

III.P.7. Perform within a sterile field

III.P.8. Perform wound care

III.P.9. Perform dressing change

III.P.10. Demonstrate proper disposal of biohazardous material

a. sharps

b. regulated wastes

III.A.1. Recognize the implications for failure to comply with Center for Disease Control (CDC) regulations in healthcare settings

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IV Nutrition

IV.P.1. Instruct a patient according to patient’s special dietary needs

IV.A.1. Show awareness of patient’s concerns regarding a dietary change

V Concepts of Effective Communication

V.P.1. Use feedback techniques to obtain patient information including:

a. reflection

b. restatement

c. clarification

V.P.2. Respond to nonverbal communication

V.P.3. Use medical terminology correctly and pronounced accurately to communicate information to providers and patients

V.P.4. Coach patients regarding:

a. office policies

b. health maintenance

c. disease prevention

d. treatment plan

V.P.5. Coach patients appropriately considering:

a. cultural diversity

b. developmental life stage

c. communication barriers

V.P.6. Demonstrate professional telephone techniques

V.P.7. Document telephone messages accurately

V.P.8. Compose professional correspondence utilizing electronic technology

V.P.9. Develop a current list of community resources related to patients’ healthcare needs

V.P.10. Facilitate referrals to community resources in the role of a patient navigator

V.P.11. Report relevant information concisely and accurately

V.A.1. Demonstrate:

a. empathy

b. active listening

c. nonverbal communication

V.A.2. Demonstrate the principles of self-boundaries

V.A.3. Demonstrate respect for individual diversity including:

a. gender

b. race

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c. religion

d. age

e. economic status

f. appearance

V.A.4. Explain to a patient the rationale for performance of a procedure

VI Administrative Functions

VI.P.1. Manage appointment schedule using established priorities

VI.P.2. Schedule a patient procedure

VI.P.3. Create a patient’s medical record

VI.P.4. Organize a patient’s medical record

VI.P.5. File patient medical records

VI.P.6. Utilize an EMR

VI.P.7. Input patient data utilizing a practice management system

VI.P.8. Perform routine maintenance of administrative or clinical equipment

VI.P.9. Perform an inventory with documentation

VI.A.1. Display sensitivity when managing appointments

VII Basic Practice Finances

VII.P.1. Perform accounts receivable procedures to patient accounts including posting:

a. charges

b. payments

c. adjustments

VII.P.2. Prepare a bank deposit

VII.P.3. Obtain accurate patient billing information

VII.P.4. Inform a patient of financial obligations for services rendered

VII.A.1. Demonstrate professionalism when discussing patient's billing record

VII.A.2. Display sensitivity when requesting payment for services rendered

VIII Third Party Reimbursement

VIII.P.1. Interpret information on an insurance card

VIII.P.2. Verify eligibility for services including documentation

VIII.P.3. Obtain precertification or preauthorization including documentation

VIII.P.4. Complete an insurance claim form

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VIII.A.1. Interact professionally with third party representatives

VIII.A.2. Display tactful behavior when communicating with medical providers regarding third party requirements

VIII.A.3. Show sensitivity when communicating with patients regarding third party requirements

IX Procedural and Diagnostic Coding

IX.P.1. Perform procedural coding

IX.P.2. Perform diagnostic coding

IX.P.3. Utilize medical necessity guidelines

IX.A.1. Utilize tactful communication skills with medical providers to ensure accurate code selection

X Legal Implications

X.P.1. Locate a state’s legal scope of practice for medical assistants

X.P.2. Apply HIPAA rules in regard to:

a. privacy

b. release of information

X.P.3. Document patient care accurately in the medical record

X.P.4. Apply the Patient’s Bill of Rights as it relates to:

a. choice of treatment

b. consent for treatment

c. refusal of treatment

X.P.5. Perform compliance reporting based on public health statutes

X.P.6. Report an illegal activity in the healthcare setting following proper protocol

X.P.7. Complete an incident report related to an error in patient care

X.A.1. Demonstrate sensitivity to patient rights

X.A.2. Protect the integrity of the medical record

XI Ethical Considerations

XI.P.1. Develop a plan for separation of personal and professional ethics

XI.P.2. Demonstrate appropriate response(s) to ethical issues

XI.A.1. Recognize the impact personal ethics and morals have on the delivery of healthcare

XII Protective Practices

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XII.1. Comply with:

a. safety signs

b. symbols

c. labels

XII.2. Demonstrate proper use of:

a. eyewash equipment

b. fire extinguishers

c. sharps disposal containers

XII.3. Use proper body mechanics

XII.4. Participate in a mock exposure event with documentation of specific steps

XII.5. Evaluate the work environment to identify unsafe working conditions

XII.A.1. Recognize the physical and emotional effects on persons involved in an emergency situation

XII.A.2. Demonstrate self-awareness in responding to an emergency situation

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Graduation/Commencement Students must earn a passing grade (as outlined in individual course syllabi) in all Medical Assistant curriculum courses to graduate. Students should consult with their advisor each semester and perform a degree audit to monitor their progress toward graduation. Students who have transfer credit should verify that the credit is on the degree audit and the transcript after they have completed 12 hours of credit at Iowa Central. The college graduation exercises are held at the conclusion of the academic college year in May. Medical assistant students take part in these exercises with all Iowa Central Community College graduates, even though they will not finish practicum for several weeks. This is the only public ceremony held. There is a $25 fee for graduation that is used to defray the cost of gown, diploma and cover, tassel, etc.

A Diploma is awarded following successful completion of the entire AAMA-CAAHEP approved curriculum. An Associate in Applied Science Degree is awarded to the student successfully completing the prescribed Medical Assisting AAS curriculum.

Commencement is scheduled for Friday, May 5, 2017

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National Certification Examination The American Association of Medical Assistants (AAMA) offers a certification examination to medical assistants who have completed a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). The CMA (AAMA) represents a Certified Medical Assistant who has been credentialed through the AAMA.

Graduates complete an application to take the exam and pay a $125.00 test fee. The AAMA will inform the candidate of his/her application status within 60 days of the examination application deadline. The candidate will receive a Scheduling Permit with instructions for making an appointment at a Prometric, Inc. ® test center.

http://www.aama-ntl.org/cma-aama-exam/study/content-outline

Job Placement Every effort is made to place student in practicum sites that are actively involved in hiring program graduates. Student are encouraged by the Practicum Coordinator to begin the job seeking process while still in practicum, at the students current practicum site if there is an opening or elsewhere. The Practicum Coordinator reviews student resumes and provides verbal feedback and additional written material to assist students with beginning the job seeking process. Students are given release time to interview for potential positions during practicum under certain circumstances. Program faculty provide job references and letters of recommendation for current students and/or recent graduates (up to one year after graduation) upon request.

Additional policies and Procedures Please see the Iowa Central Community College Student Handbook for all policies not specifically discussed in this program guide.

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Iowa Central Community College Medical Assistant Program Program Guide Accountability Statement

I understand that it is my responsibility to be familiar with the policies in the Iowa Central Community College Student Handbook, the Iowa Central Community College General Catalog (available for review online), and the Iowa Central Community College Medical Assistant Program Guide and to remain in compliance with them throughout the program. I understand that failure to read the information contained in these publications will not be considered a valid excuse for noncompliance with policies. I understand that violations of policies contained within these publications could ultimately result in dismissal from the program. I understand that program officials reserve the right to change any policies identified in the Iowa Central Community College Medical Assistant Program Guide if circumstances warrant a change, and that I will be informed of any policy changes in writing. I acknowledge by signing below that I take responsibility for reading and complying with the information contained in these publications. _____________________________________________________________ (Signature of student) (Date)

_____________________________________________________________ (Signature of witness for each consent-Program Coordinator) (Date)

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Iowa Central Community College Medical Assistant Program Release and Waiver of Liability

I understand that I will be performing venipuncture, capillary puncture, and various types of injections on other students, and that other students will be performing these procedures on me. I understand that this practice is necessary to gain practical, first-hand experience in performing these procedures. I understand that classroom theory will be presented and the risks fully explained to me before this occurs. I understand there is always a risk, although remote, of a break in sterile technique and a risk of contracting an infectious disease such as HIV or Hepatitis B. I also understand that there is some risk of a hematoma or bleeding in the tissue because of the invasive procedure. I understand the risks, and freely and voluntarily agree to participate in the procedure. I hereby release Iowa Central Community College, its instructors, and its students from all liability as a result of my participation in these procedures. _____________________________________________________________ (Signature of student) (Date)