Clear iSpot QSG White 80910

8/8/2019 Clear iSpot QSG White 80910

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Connect to the internet in three easy steps:

iSpot

1.

2.

3.

Additional Information:

Manage your iSpot

Share your iSpotTips for Optimal iSpot PerformanceCharge the BatteryTroubleshooting GuideHave a Question?Notes

Set up your iSpot

Connect your Wi-Fi deviceto your iSpot

Connect to the internet

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Step One: Set up your iSpot

The battery comes partially charged so you can start using your iSpot right

away.

Remove the battery cover from the back of the iSpot. Slide the battery in so

the metal pins align, and replace the battery cover.

The battery can be charged, using the included Wall Charger or Mini USB

Cable, while youre using your iSpot.


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Step One (continued): Turn iSpot on

and connect to CLEAR 4GOnce the battery is in your iSpot, turn the device on. While iSpot is searching

for the CLEAR 4G network, the 4G Signal Status indicator flashes red.

Once the CLEAR network is found, the 4G Signal Status indicator turns a solid

green, yellow, or red, indicating an excellent, good, or weak signal.

The Wi-Fi status indicator is solid blue when Wi-Fi is available.

Mini USB PortIndicators:

4G Signal Status

Wi-Fi Status

Power Button with LED Status


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Step Two:Connect your Wi-Fi device

to your iSpotWith your devices Wi-Fi turned on, view

the list of available wireless networks.

Connect to the iSpot xxx network

(where xxx are the last three digits of the

iSpot MAC ID which can be found on

the label on the back of the iSpot). TheMAC ID can also be found under the

battery.

Enter the Password, exactly as it appears

on the label, using lowercase letters.

Your Wi-Fi device will display a messageindicating it has connected to your

iSpot.


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Step Three: Connect to the internet

Once youve connected your Wi-Fi

device and iSpot, youre ready to

connect to the internet. The first time

you connect to the internet using

your iSpot, you need to set up your

CLEAR account.

First, close any open browser sessions.

Open a new browser session, and youll

see the CLEAR account completion form.

After youve created your CLEAR accountand accepted the CLEAR Terms of

Service, open a new browser session and

start surfing.


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Manage iSpot on your iPhone / iPad

Its easy to manage iSpot on your iPhone and iPad.

On the iSpot Home Page, you can change settings, view signal strength,

control the number of users, change the password, and even control yourbilling. Simply open the iSpot App and manage to your hearts content.

The default User Name and Password are admin.

Visit the App store today to download the iSpot App. Its free and easy - justlook for the iSpot App logo as shown below.


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Manage your iSpot on a computer

You can manage your iSpot on a computer, using the iSpot Home Page.

To display the iSpot Home Page, enter http://iSpot into your web browser.We recommend bookmarking the page for easy access.

The default User Name and Password are admin.


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Share your iSpot

Its easy to share your iSpot with up to eight (8) Wi-Fi-enabled Apple mobile

devices (iPhone, iPad, and iPod touch). Give your colleagues and friends your

iSpot network name and password.

If you or someone else tries

to use a device that is not

compatible with iSpot, a

message from CLEAR will be

displayed and the user will

be directed to clear.com to

learn more about iSpot.

If you think the device is

compatible with iSpot,

please refer to page 16 to

contact customer care for

support.


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How can I improve the overall performance of the iSpot?

Set your web browser home page to a site with minimal graphics.

When accessing email:

Configure your settings to receive messages less frequently or to receive

them manually.

Configure your settings to download email headers only, not the full

email.Remove the Preview Pane, or use the Auto Power Preview for headers

only.

How can I extend the iSpot battery life?

Manually power off or use the iSpot App or Home Page to configure your

iSpot to automatically enter standby mode after a period of inactivity.

Use the iSpot App or Home Page to decrease the Wi-Fi Network Range (Basic> Wireless (Wi-Fi) > Wi-Fi Network Range > Short).

Limit the number of Wi-Fi users (Basic > Wireless (Wi-Fi) > Wi-Fi Max Clients).

How can I improve the security of the iSpot?

Use the iSpot App or Home Page to change the default Wi-Fi Network name

and password.

Use the highest level of Wi-Fi security your devices support.

Tips for Optimal iSpot Performance


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Charge the Battery

The iSpot battery is easy to charge.

To use the Wall Charger, plug the Mini USB Cable into the iSpot, and plug the

other end into an electrical outlet.

To charge the iSpot battery through your computer, plug the Mini USB Cable

into the iSpot and plug the other end into an available USB port on your

computer.

While the battery is charging, the Power Button will illuminate red.

The Power Button turns green when the battery is fully charged.


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The best source for help is online at:www.clear.com/support.

Here are some common questions:

What should I do if my Wi-Fi device doesnt recognize my iSpot?Im unable to browse the internet. What should I do?

I cant remember my password. What should I do?I cant share my iSpot. What should I do?

My browser is stuck on a message from CLEAR. What should I do?

Troubleshooting Guide


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Make sure you are using the correct iSpot network name and password. They

can be found on the label on the back of the iSpot and under the battery.

When entering letters, please use lowercase.

If you changed your network name and password and cant remember them,

you can easily reset them. Please refer to page 15 for instructions.

Make sure youve subscribed to the iSpot On-the-Go data rate plan, which

allows your iSpot to connect with iPhone, iPad, and iPod touch devices. Refer

to page 17 to contact us to confirm you have the correct data rate plan.

If these troubleshooting tips dont help, please refer to page 16 to

contact us for assistance.

What should I do if my Wi-Fi device

does not recognize my iSpot ?


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First, verify your iSpot is receiving the CLEAR signal.

The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will

display a solid green, yellow, or red light to indicate an excellent, good or

weak signal. As long as the 4G indicator remains steadily lit, your iSpot is

connected to the CLEAR 4G network.

If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G

signal. Try repositioning the iSpot by moving to a different location until the

iSpot displays a solid green, yellow, or red light. When indoors, the best

locations to try are near a window and away from any electronic devices.

Im unable to browse the internet.

What should I do?

Indicators:

4G Signal StatusWi-Fi Status


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Make sure you are using the correct iSpot network name and password. They

can be found on the label on the back of the iSpot and under the battery.

Additional Troubleshooting Tips:

Go into your iSpot Home Page to ensure the SSID Broadcast is On. This

can be found on the Status Summary screen.

Make sure your friends and the devices you are trying to share with arewithin range of your iSpot usually within 150 feet.

I cant share my iSpot .

What should I do?


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Its easy to reset your User Name and Password.Turn on your iSpot.Press and hold the Power Button for approximately 15 seconds. The multicolorLED will flash green.After the LED turns solid green, release the Power Button, and the iSpotshould turn off.

Your iSpot has been reset to the default settings. The default User Name andPassword are admin.

NOTE: When you reset the iSpot to the default settings, it also resets the followingitems:

Network Name / SSID (iSpot xxx) and password (which can be found on thelabel on the back of the iSpot and under the battery).

I cant remember my User Name and

Password. What should I do?


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Sometimes when you launch your browser, you will see an

important message from CLEAR about your account.

Follow all of the on-screen instructions to view the message and provide any

requested information.

If your account is past due, click on the option to make a payment. You also

can make a payment through our automated payment system by calling

888-888-3113 and selecting option 2.

If your browser is still displaying a message from CLEAR, close your browser

and open a new browser window.

If these troubleshooting tips dont help, please refer to page 16 to

contact us for assistance.

My browser is stuck on a message from

CLEAR. What should I do?


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Please read the separate Additional Important Informationdocument included with your iSpot for regulatory information,safety information, and other important disclosures.

For more support for your iSpot, your best source for help is

online at www.clear.com/support.

If you are unable to get online, please call us at 877-956-4056. Weprovide automated telephone support 24/7 and live telephonesupport between 9am and 10pm, seven days a week.

Have a Question?


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Notes


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Legal Information

Apple does not endorse iSpot or CLEAR service, and Apple is notassociated with Clearwire.Limited Time Offer; while supplies last. 14-day return policy; seehttp://www.clear.com/legal/returnandcancellation for details.

Actual CLEAR network performance may vary and is notguaranteed. See www.clear.com for rate plan, coveragemap/limitation, and other information and restrictions. CLEAR is aregistered trademark, and the CLEAR logo, iSpot, and 'super fastmobile internet' are trademarks, of Clearwire CommunicationsLLC. Apple, iPhone, iPod touch, and Safari are registered

trademarks, and iPad is a trademark, of Apple Inc. Other brandnames, product names, and trademarks are the property of theirrespective owners. 2010 Clear Wireless LLC. All rights reserved.

iSpot Quick Start Guide / 0710


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Indicators:

4G Signal Status

Wi-Fi Status

First, verify your iSpot is receiving the CLEAR signal.

The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will

display a solid green, yellow, or red light to indicate an excellent, good or

weak signal. As long as the 4G indicator remains steadily lit, your iSpot is

connected to the CLEAR 4G network.

If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G

signal. Try repositioning the iSpot by moving to a different location until the

iSpot displays a solid green, yellow, or red light. When indoors, the best

locations to try are near a window and away from any electronic devices.

Positioning your iSpot

Documents

Clear iSpot QSG White 80910