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The annual report for the Clements Centre Society of Duncan, BC.
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ANNUAL REPORT2014-2015
SundropsCentre
for Child Development
Clements Centre Society
ClementsCentre forCommunity Living
The Clements Centre Society envisions a community in which all individuals are included, valued and celebrated.
2014-2015
Organization &
Administration
Sundrops Centre
Community Inclusion
Residential Services
3 message from the board and executive director4 clements centre society organizational chart34 financial information36 years of service37 volunteers38 thanks to donors39 a year in pictures
6 sundrops centre for child development10 childcare resource and referral - cowichan valley12 childcare resource and referral - vancouver island
14 community living services overview & demographics18 children and family support program19 south end and pic day programs20 activation/leisure22 supported employment program24 supported independent living and personal support initiatives programs
26 campbell residence28 marchmont residence30 ryall residence32 homeshare program
SundropsCentre
for Child Development
Clements Centre Society
ClementsCentre forCommunity Living
ANNUAL REPORT 2014-2015
3 message from the board and executive director4 clements centre society organizational chart34 financial information36 years of service37 volunteers38 thanks to donors39 a year in pictures
14 community living services overview & demographics18 children and family support program19 south end and pic day programs20 activation/leisure22 supported employment program24 supported independent living and personal support initiatives programs
26 campbell residence28 marchmont residence30 ryall residence32 homeshare program
In this past year, we saw significant community demand for the programs and
services we offer. To help us meet this we hired a development officer, Hilary Abbott, to assist with resource development initiatives.
The continued support of the Duncan Firefighters, Shawnigan Lake Show and Shine, as well as our wonderful donors allows us to support programs and develop a funding base for a new child development centre.
This year we also enjoyed support from Brentwood College School, Queen Margaret’s, Home Depot, Kinsmen, and Rotary. These organizations are shining examples of community support and how we can all work together to create a great community to live in.
Over the past year we stepped up our efforts to be more efficient and creative so that we can provide services to as many people as we can. This included creating innovative new programs, and seeking alternative funding sources. Grant seeking, fundraising, and creating a social enterprise are three actions we are taking to increase revenue.
With creative ideas from staff and management, the board supported planning of the development of a co-operative for Lunch on Clements, increased employment in the community and the leasing of space at the Parkside Learning Academy on the old Somenos school site.
All this growth would not have been possible without the committed knowledge and passion of staff who deliver our programs and services.
This year we say goodbye to two remarkable board members who have supported Clements Centre Society: Krysty Thomson who served on the board for years and Valerie Townsend who served for three years. We also say thank you to Tom Walker, who as a result of being elected to the District of North Cowichan Municipal Council, had to step down and to Leslie Cochrane, whose busy life precluded staying on the board. They have been, and will continue to be, advocates and ambassadors for our mission. Each of these board members brought their incredible talent and knowledge to Clements Centre Society and we are the better because of them.
Thank you to all who are a part of our vision of a community, in which all individuals are included, valued and celebrated.
Dominic RockallExecutive Director
Leslie WelinBoard President
2014 was truly a transformational year for Clements Centre Society.
CCS Annual Report 2014-2015 | 3
THE
ORG
ANIZ
ATIO
N
Who We Are
Vision
Mission
The Clements Centre Society operates the Sundrops Centre for Child Development and the Clements Centre for Community Living.
The Clements Centre Society envisions a community in which all individuals are included, valued and celebrated.
We assist children and youth with developmental needs and adults with developmental disabilities to reach their full potential. We do this by providing a comprehensive range of services for individuals and the families who care for them.
Inspiring Beyond Belief4 | CCS Annual Report 2014-2015
Board of Directors
Executive Director
Admin Team
Clements Centre for Community Living
Community Inclusion
Child Development Team
Infant Development
SLP
OT
PT
Cowichan CCRR
Supported Employment
A/L & LOC
South End
HomeShare
SILP/PSI
Residences
Campbell
CFS
Behavioural Support
Ryall
Marchmont
Sundrops Centre for Child Development
Family Resource Consultant
VI Regional CCRRSupported Child
Development
Serving the Cowichan Valley since 1957.
CCS Annual Report 2014-2015 | 5
IDP supports infants and
children from birth to three years old who
are at risk of or have a delay in development. IDP is a home
based program that assists families in
encouraging their child’s
development.
INTAKE/FAMILY RESOURCE
INFANT DEVELOPMENT PROGRAM
THERAPIES
SUPPORTEDCHILDDEVELOPMENT
COWICHAN VALLEY CCRR
VANCOUVER ISLAND CCRR
SCD provides a range of consulting
and support services to
children, families and child care centres so that
children with extra support needs can participate in fully inclusive
child care settings. The program is
intended to serve children from
birth to age 12. There is a small group of youth, aged thirteen to nineteen years
who receive service while their families
are at work.
Speech and Language, Physio and Occupational
therapists provide support to children from birth to 5 years of age. Therapy
services are offered in the
child’s home or at the centre. A Speech and
Language Pathologist from Vancouver Island Health Authority resides with us.
Cowichan Valley Child
Care Resource and Referral
is a provincial program funded
by the Ministry for Families and Child
Development. The goal of CCRR
is to enhance the availability
and quality of a range of child care options for families
by providing information,
support, resource and referral
services to family and child care
providers.
The Regional Child Care Resource
and Referral Coordinator is a resource for the CCRRs on Vancouver
Island and promotes the local CCRRs in their regions and liaises
with regional authorities.
CCS Annual Report 2014-2015 | 7
We serve 547
children..
...which is
102 more children
than in the previous
fiscal year.
Sundrops Centre for Child
Development received
339 referrals this year for
early intervention services.
Highlights of family survey results:Sundrops Centre for Child Development surveyed 130 families by mail out and email - 35 families or 27 percent of families responded to the survey. This is an increase of 13% compared to the previous year.
of families report that
they feel welcomed and
accepted by SCCD
100%
feel that they are respected members of their child’s team
93%
of families report that they receive the information needed to make better decisions and understand the services available
80%
of families are satisfied with the current level of service
65%
The primary diagnosis of
children receiving service is Autism
Spectrum.
Over half of the
children have an unknown diagnosis at the time of
referral.
A total of
311 children and families
were discharged from one or more
programs. Many of these children
continue to access other services
offered by Sundrops.
8 | CCS Annual Report 2014-2015
Waitlist as of March 31,
2015:Occupational therapy 68
Speech and Language 166
Physiotherapy 21
Families waiting for therapy service may be receiving other services from the SCCD: other therapy or Infant Development. Families also have the opportunity to participate in groups, specific to their child’s need.
The Cowichan Valley community continues to support our services with donations! Special thanks for their ongoing support goes to the Duncan Firefighters, Shawnigan Show and Shine and Brentwood College. These donations allow us to provide additional occupational therapy and update our adaptive equipment and resources.
The Vancouver Island Children’s Health Foundation has extended our grant so that we are able to continue our partnership with Ts’ewulhtun Health Centre in offering accessible speech and language services to First Nations Children and Families.Staff from Early Intervention and Child Care Resource and Referral have participated in a wide range of professional development opportunities as well as having shared their expertise by offering training to other community groups.
CCS Annual Report 2014-2015 | 9
Child CareResource
& Referral
Cowichan Valley
CCRR
92
CHILD CARE REFERRAL SERVICES TO FAMILIES
14 4 2registered child care providers offered...
child care spaces in the Cowichan Valley regionfor children
between
0-12years.
by Myna Thompson
10 | CCS Annual Report 2014-2015
Families accessed care in the following types of programs: licensed group centres, licensed family and RLNR child care programs.
Families surveyed rated CCRR program employee’s experience in child care, knowledge of child care related issues and professionalism as very good.
CCRR Community Partners: School District #79, Island Health, Cowichan Intercultural Society, Aboriginal Success By 6, Success By 6 Cowichan, Chemainus Crofton Community School Association, Early Childhood Educators of BC - Cowichan Branch, Vancouver Island Regional Library, Cowichan Child Care Council, Community Resource Books N’ Bubbles Resource Bus and the Vancouver Island University, Early Childhood Education & Care Program.
CCRR is actively involved in community development: 62 events/presentations/programs were provided, attended, and/or supported in Cobble Hill, Chemainus Duncan, Lake Cowichan, Malahat First Nation, and Shawnigan Lake.
childcare providers in Cobble Hill, Chemainus, Duncan,
North Cowichan and Shawnigan Lake accessed the resource library service. When possible, CCRR program employees provided library item delivery and pick-up services.
77
families received child care referrals in person, by phone or by email
260587families were supported by our consultants to apply for the Ministry of Children and Family Development (MCFD) Child Care Subsidy Benefit;
an income based program that helps eligible families with funding to off-set the high cost of child care. Families were assisted in person at the CCRR office, during community outreach events, by phone and email.
CCS Annual Report 2014-2015 | 11
Child CareResource
& Referral
Vancouver Island
Region
CCRR
Highlights from this past year for the Regional Child Care Resource and Referral Program:
• Planned a successful RCCRR conference in Victoria with a Nature and Care provider Well – Being theme
• Participated in review of provincial standards and CCRR Best Practice
• Organized regular regional CCRR meetings in collaboration with licensing team
• Participated in Early Years Conversation in Cowichan Valley
• Supported provincial Anaphylaxis Canada training
• Attended staff development on Leadership at Royal Roads University
by Catherine Carter Clark
12 | CCS Annual Report 2014-2015
Subsidy Assistanceprovided to
ChildcareReferrals
CommunityReferrals
TrainingOpportunities
# ofPeople borrowing
from lending library
PeopleTrained
SupportVisits Made to RLNRs & LPs
3,76897
854
2,544
249
3,671 2014-2015
11,041
VANCOUVER ISLAND CCRR Q U A R T E R L Y S T A T S
Including professional development funds and contract funds
CCS Annual Report 2014-2015 | 13
Within the scope of Community Living Services, Clements Centre Society provides services to children between 6 and 18 as well as adults 19+. Programs include: Children and Family Support, Behavioural Support Services, Residential Services, Community Inclusion and Supports for Employment and Independent Living. These programs are delivered from a total of 7 Clements owned or leased sites as well as innumerable community-based locations. For more specific information, reports from each program manager are included within this annual report. In order to plan for improved performance, information about each individual we serve is collected and analyzed. We strive to identify trends and develop strategies to address those trends. The team works well together, supporting one another through shared expertise and regular collaboration.
Adults There was a slight increase in number of individuals served by our adult program this year, from 123 to 145. The trend of CLBC offering a limited amount of service to a greater number of individuals continues. Where in past one may have received a full time placement in a community inclusion program, more typically individuals are offered one, two or three days. This is an example of how Community Living BC is coping with increased demand for service without increased resources. The result for Clements Centre as a service provider is an increase in workload administratively: planning, tracking, communication, as well as in the need to ensure staff are knowledgeable about individual goals, and support needs, for a far greater number. It has also placed a strain on our physical resources. Essentially, we are quickly outgrowing our spaces. Detailed information is available in the program specific reports.
In spite of the trend toward less service to a greater number of individuals, a full 80% report satisfaction with their current level of service.
Community Living Services Overview/Demographics
by Dianne Hinton
14 | CCS Annual Report 2014-2015
Overall Satisfaction
Adults Served (by gender)
68% 28% 4%
47% 53%68 WOMEN 77 MEN
123 to 1452013-14 2014-2015
Increase in people served
0
10
20
30
40
50
60
70
19-30 31-40 41-50 51-60 61+
Ages of Adults Served
2015 2014 2013
Ages of Adults Served
CCS Annual Report 2014-2015 | 15
Children and Youth The Children/Family and Behavioural Support programs offer support to school-aged children and youth up to the age of 19. In the fiscal year ending 2014, CFS served 83 children and youth, in 2015 we served 92.
We are always mindful of those who are approaching adulthood. Over the next 12 months there is a greater than usual number of children turning 19. This is a huge transition for families, leaving services provided by both the Ministry for Children and Family Development as well as the local school district which has offered full time schooling. The waitlists for services from Community Living BC contracted agencies are growing.
With limited human and physical resources, it is not clear if Clements Centre will be in a position to serve the very large number of teens who will transition to adult services in the coming 12 months. Our buildings are at capacity. Our staffing has at times been insufficient for even current programming. The team has been actively recruiting and screening for additional community support workers. I am in regular communication with local CLBC representatives and other service providers regarding plans to serve this group of soon-to-be adults.
Those children with a few more years will be well served in our new CFS location. Following several years of extremely tight space and relocation each summer, the team is thrilled with their move. The space at Somenos elementary is bright, has a lovely green space and has not proved to present any transportation barriers for families. The co-location with Parkside Academy continues to benefit both parties.
16 | CCS Annual Report 2014-2015
8392to
2013-2014
2014-2015
Serving more
chil
dre
n&
yo
uth
Overall Satisfaction100%
70% 30%excellent acceptable
positive
Children Served (by gender)
22% 78%20 GIRLS 69 BOYS
Age breakdown of children & youth
47 Teens
18 Tweens24 Juniors
20%
27%53%
CCS Annual Report 2014-2015 | 17
We were thrilled to welcome Brad Dick, Craig Webb and John Doyle as new staff to our team in the fall—they have all proven to be huge assets to our program lending their expertise in sports, carpentry, easy-goingness and energy!
In March we saw our Program Coordinator 1, Kayla Clarke, move upstairs to take on the job of Family Resource Consultant for the Sundrops Centre. We then said ‘hello’ in April to Emily Brockhurst who is our new Kayla. Emily has fit in beautifully with our team and her experience in recreation planning and her time at MCFD has made our program stronger and even better. We also have Graham and Natalie joining our summer team along with 9 new families.
We are very proud of our 8 high school graduates this year and we have 9 participants turning 19 and moving onward and upward to adult services.
Last but not least we LOVE our new space at Somenos Elementary School!! We are so looking forward to having our summer Program there—this is the first year in the past 3 that Kate hasn’t had to move on Canada Day!
We just recently partnered with our room-mates: Parkside Academy, to host our first ever Fun Fair which was very successful and tonnes of fun. We are looking forward to the year ahead at Somenos and finding more opportunities to link with Parkside as well as stay connected with our Clements Family.
It has been quite the year at CFS!! We’ve had many hellos and goodbyes to staff and clients and we have a new space to call home!
Children & Family Support Program
by Kate MacLeod
18 | CCS Annual Report 2014-2015
South End Day Program
&PIC
Day Program
Our new trail
When defining capacity I am referring to physical space available to safely manage participant diversability. We have had to expand the physical layout of the program.
This was achieved by securing the back yard with a fence and gate. The backyard offers a large space with a swing set, garden and newly built trail.
Our challenge here is to develop and manage the inside of the building to successfully accommodate the diversabilities of our group. Managing the inside of the building might look like splitting up the participants into groups, while developing the building might look like a room separation or addition.
Other challenges at South End are: 1) we are isolated from community resources and have to drive everywhere on a limited budget; staff have been very accommodating using their personal vehicles on a regular basis and2) the lack of staffing; we are regularly short-staffed.
We try not to let these challenges get in the way though! Participants have a set weekly schedule of activities to look forward to:
Monday - live music and dancing at the Moose Lodge and the libraryTuesday - swimming, life skills and volunteeringWednesday - paper route, life skills and volunteeringThursday - all day outingFriday - paper route, exercise and sign language
Our new farm stand
by Kerry Gortan
Presently the SEDP is at capacity supporting 13 participants with 8 staff. The PICDP supports 4 participants with 2 staff and is also at capacity.
CCS Annual Report 2014-2015 | 19
Community InclusionDay Programs
(with apologies to Star Trek)by Sheila Coogan
20 | CCS Annual Report 2014-2015
Community: the final frontier. These are the voyages of the starship ADP. Its endless mission: to explore strange new worlds, to seek out new friends and new activities, to boldly go where no day program has gone before!
Crew’s log, Star Date 2014, Summer Quadrant: Changes in personnel continue with crew leaving for other stations and new crew joining. Many personnel take recreation leave, while those remaining explore the warm climates in this sector. Two favorite destinations are Planet Forest Museum, especially its train, and Planet Charles Hoey Park, with its shade and music. The many beach planets also bear repeated exploration! News comes from Fleet Command that we are being given a satellite pod, known as the Yellow House, to be used by a small crew. Many personnel involved in cleaning, painting and preparing for use. Shortage of exploration vehicles continues – much organization goes into allocation.
Crew’s log, Star Date 2014, Fall Quadrant: We discover a new planet called Camp. It proves most hospitable, and many of the crew take provisions and station there for a couple of days, with others exploring on a daily basis. Several members of the crew become quite adept at piloting the 3-wheeled craft found here, so much so that the leader of the planet gifts one of the craft to the ship. Plan to revisit when next in this sector. Social directors organize Sock Drive to assist other planets in need, and Halloween dance. Costumes were so good that Security was unable to discern if any aliens had infiltrated the ship!
Crew’s log, Star Date 2014/15, Winter Quadrant: Christmas Variety Show a success. Catering and kitchen crew incredibly busy with seasonal baking – lots of work, but so delicious! Visit a planet called Butchart Gardens – incredible light show. Much merriment throughout the crew! More crew have been taken on, with us close to capacity – space on the ship becoming limited. News comes from Fleet Command that our junior cadets are being reassigned to more spacious quarters in another location. We will miss them, but secretly start planning for the use of their vacated quarters!
Crew’s log, Star Date 2015, Spring Quadrant: Fleet Command commandeers the satellite pod for another crew, with our newly vacated space assigned to the Yellow House crew. Back to a tight ship again! The Yard Wrestler’s project comes to an end, but the crew involved has many other projects to take on and are exploring their musical talents. Educational opportunities abound for the crew, with the Captain organizing speakers to visit the ship. Social directors are busy too, with a Spring Fling dance and a sleepover (perhaps it should be called an awake-over!). The catering crew dazzles the Chamber of Commerce with a beautiful and delicious luncheon. Big news from Fleet Command – the Admiral is making arrangements for us to have the use of some green space as a recreational/leisure area – crew very excited at the possibilities. Looking forward to the return to the Summer Quadrant soon!
CCS Annual Report 2014-2015 | 21
19 OF 31 PEOPLE WHO WERE REFERRED TO SEP ARE NOW EMPLOYED...AND WE ARE STILL COUNTING...
Goals for 2015/16
• Increased community awareness and education
• Continued expansion of SEP capacity
• Wage Equity with Government ‘Employment Specialists’
Check out our new banner ad on the Chamber of Commerce Website
Participated with CLBC in the Community Employment Action Plan to develop supported employment models that will be used in Central and Northern BC
Facilitated three 12 week “Employment Readiness” Workshop series, helping job seekers gain skills for finding and maintaining employment
New SEP web page was designed for updates and more user -friendly access for job seekers and employers
Presented “Employment First, Focus on Ability” at Chamber of Commerce Luncheon 2015
Julie is raising awareness on 89.7 “The Juice” every 3rd Wednesday 8am to 9am
Membership on City of Duncan Disability Committee and involved in developing a brochure for new residents regarding disabilities
19 of 31 people who were referred to SEP are now employed...and we are still counting...
The Team:Cindy Collins—CoordinatorLibby SearleLeigh PedleyJenn Koshand new to the team, Roger Grosskleg
SEP serving more job seekers
14
27
17
31
2012 2013 2014 2015
CCS Annual Report 2014-2015 | 23
As I look back at our year in SILP once again, I see all that the staff have learned and all the new challenges the individuals we support are faced with. And I am reminded that the world is changing. Although individual goals are inherently the same – to live a happy life – the path to accomplish that seems more complex for some. And with that challenge, the staff have had to find new resources, and find their way through new systems, in order to support and advocate to the best of their ability.
On the next page, you will see the diversity of services provided in SILP (figure 1), each one requiring increased knowledge and training. Through the past year we have also been able to identify service areas that could benefit from board advocacy or networking, and some identified training needs for SILP staff (figure 2).
Did You Know About...?
Legal Services SocietyWhen faced with a criminal charge, the first response is to obtain a lawyer. Many people do not know that a legal aid lawyer is not provided to every accused. However, LSS is required to provide legal services to people with disabilities, so it is important to disclose this when applying. People of aboriginal descent can also access Restorative Justice and Gladue (court advocates) for criminal charges.238 Government Street Duncan, BC V9L 1A5Phone: 250-753-4396
Cowichan Family Life CFL provides individual counselling and group workshops to strengthen and build healthy interpersonal relationships. Workshop costs are [email protected]
Tenant Resource & Advisory Centre (TRAC) Tenants now have more choices! The may contact either Residential Tenancy or TRAC who provides BC tenants with free legal information on residential tenancy lawwww.tenants.bc.caPhone: 1-800-665-1185Contact: Russ GodfreyFurther contact info available on website
Supported Independent
Living Program & Personal Support
Initiativesby Cindy Collins
24 | CCS Annual Report 2014-2015
The SILP TeamCindy Collins (Coordinator)Marlene SmileyVicki EasonJenn Kosh
27%
12%
25%
8%4%
12%
12%
Services Providedbased on individual goals Health ( physical, mental,
counselling, addictions, etc.)
Financial (PWD, resources,etc)
Tenancy (housing, disputes,maintenance)
Legal (RCMP, court,probation,family court)
Parental (maternity, access tochildren's services etc)
Paid or volunteer work
Other (transportation,completing documents, etc)
THE YEAR AHEAD:GOALS FOR SILPCLIENT ADVOCACY
LAWYER ADVOCATE/LIAISON
CLIENT ADVOCACYINCREASE CLBC FUNDED COUNSELLING FOR CLIENTS
CLIENT ADVOCACYHUMAN RIGHTS ADVOCATE/LIAISON
STAFF TRAININGCOUNSELLING SKILLS LEVELS 1 & 2
STAFF TRAININGHUMAN RIGHTS VIOLATIONS, REPORTINGS, ETC.
STAFF TRAININGBASIC LAW (FAMILY INHERITANCE, CRIMINAL, ETC.)
FIGURE 1
FIGURE 2
CCS Annual Report 2014-2015 | 25
UNDER CONSTRUCTION!!! In August 2014, staff and administration recognized that Campbell Street needed a bit of updating. One year prior, the outside of the home had been painted. The kitchen upstairs received a facelift in 2011, with new cabinets and counters, but the basement has never been used to its full potential, or modernized, with most of the activities in the home happening upstairs.
Clements Centre’s vision is to have people remain in their homes as long as possible, and with the planned renovations, the dream will become a reality. The first floor will be wheel-chair accessible, including three bedrooms, an open concept bathroom with accessible shower, a complete kitchen and spacious living room.
During the 10 week renovation project, two of the residents are temporarily living elsewhere, with support from the home share program.
A group of fantastic gardeners at Clements Centre, and volunteer students with Queen Margaret’s School have offered some tender loving care to our outdoor space.
RE
SID
EN
CE
S
26 | CCS Annual Report 2014-2015
Campbell
Please drive by 346 Campbell Street, and check out our new trees and rock garden. John Madden, John Doyle, Cole, Kyle Wadelius, Russel, Jason and Joe have all contributed to making the home have “curb appeal”.
Thank you!Jan Bradford
CCS Annual Report 2014-2015 | 27
On July 1, we welcomed a new resident to the house. She was a natural fit as she knew all the folks living at Marchmont and was welcomed by everyone!!
Three residents are close to the age of retirement. I will be approaching Community Living BC to ask for additional funding to allow them to reduce the amount of time they spend at day program and instead remain home.
Thanks to the hard work of one of our fellow staffers (John Doyle) and resident (Russell) the back yard at Marchmont now has a swing!! This was very important to provide the sensory input needed by some of the residents.
We have added, to our capital wish list, a second washroom to side B of the home. With three individuals who are aging, slowing down during some of their routines, a second washroom is necessary to ensure the health and safety of everyone.
RE
SID
EN
CE
S
28 | CCS Annual Report 2014-2015
Marchmont
The biggest challenge for the year has been staffing. We haven’t been able to keep up with hiring enough staff to keep up with our demands. This situation creates the need for overtime shifts making it impossible to stay on budget. We had several people off on unexpected medical leaves through the summer months, regular staff on vacation and programs expanding quickly, making it hard to predict how many new staff to hire. The wage at which we hire also presents challenges as an employee with the same education can work in a senior’s complex at $3.00 more an hour. Hopefully the board can advocate on behalf of the employees for comparable wages next time bargaining comes around.
Respectfully submitted,Heather Fillery
CCS Annual Report 2014-2015 | 29
This year we have been working on improving the back yard and the sensory room is also being revamped.
We have had some shifting of staff members, so we now have a couple of new full time employees on our team.
In the past, we had been trying get to approval for a floor lift but were not successful, but we have received approval for most of the funding for one and are now waiting to hear if the rest will be covered. We also had a new lift installed in the van, but have had a few problems with it and are working to resolve the issues.
One gentleman, along with 2 staff members, went on a cruise to Disneyland. Just recently 3 of our residents went on a “guy’s night out” to see the monster trucks at western speedway. While the cats were away, the lone female
RE
SID
EN
CE
S
30 | CCS Annual Report 2014-2015
Ryall
resident took the opportunity to host friends for a ‘girls night’ at home.
One of the biggest challenges of the past year has been staffing. Coverage for regular staff for vacation and sick days can be difficult. Another challenge can be balancing the health care needs of the residents with the desire to provide community based activities, particularly in the evenings.
Respectfully submitted,Cara Tompkins
CCS Annual Report 2014-2015 | 31
Unfortunately, due to the lack of providers, we lost 2 individuals to other agencies so we are now able to accept more referrals. All 4 agencies in the valley have been collaborating to find the best places for people to live and have found this practice to be of great benefit to the people we serve. CLBC, Vitals, BeConnected, Integra and CCS Homeshare agencies now meet once a month to discuss how we can serve the valley population better and work out the complications that arise from lack of funding and resources.
We are collaborating to provide workshops that are too expensive for one program. In March, a WorkSafe BC representative facilitated a workshop on the “Personal Option Protection” coverage that our providers are obliged to have. Both Homeshare coordinators and providers from the 4 agencies attended. We are looking forward to more workshops in the coming
months on “Critical Incident Reporting” and “Representation Agreements”.
The coordinators from Vitals and BeConnected, along with myself and Leigh from SEP, have been facilitating the new advocacy group. They call themselves ‘Self-Advocates for a Brighter Future’ and are affiliated with the larger group in Victoria. They meet once a month and in June are invited to attend the annual BBQ in Victoria. The group is growing and they are working to establish goals. They will be taking the summer off after the June meeting and are looking forward to starting up again in September.
The goal for Homeshare in the coming year is to continue the overall satisfaction of our residents and providers and increase the percentage of providers reporting their level of satisfaction as “Excellent”.
Homeshare had another busy year. After more than a year of waiting for the perfect match, we were able to connect a provider with an individual looking to share someone’s home. They have turned out to be a great match for each other and the provider has invited another person to join the household mid-June.
CCS Annual Report 2014-2015 | 33
96.59
.39
.40
.53
.29.46
.29
.37
.69
%
%
%
%
%
%
%
%
% $6,358,479
$25,445
$26,127
$34,600
$18,815
$24,640
$45,414
$18,864
$30,387
Government Contracts &
Grants Fees for Service
Contract & Product Sales
Gaming
Donations & FundraisingUnited Way
Interest
Miscellaneous
Rental
$6,582,771TOTAL REVENUE
F I N A N C I A L S FOR THE YEAR ENDINGM A R C H 3 1 , 2 0 1 5
34 | CCS Annual Report 2014-2015
71.59
20.02
3.191.10
2.17
1.84
.10 %
%
%
%
%
%
%
TOTAL EXPENSES
$6,513,579
$4,663,087
$1,304,322
$207,572
$141,228
$71,365
$119,577
$6,428
Salaries & bene�ts
Programs
Occupancy
Amortization
O�ce
Transportation
Mortgage Interest
CCS Annual Report 2014-2015 | 35
05 10
15 20+
years ofS E R V I C E2 0 1 5
Sally GayBrenda PretulaCathy RoperLinda Ryan
Naama Sharabi
Maria O’Neill
Maria Reno 27Kelly Abbott 26
Cindy Collins 24 Lorna Lawson 24Jan Bradford 22Roger Grosskleg 22Dianne Hinton 22Jim Williamson 21
We would like to recognize the following people for the valuable contributions they have made to the Clements Centre Society throughout their years of service. May there be many more!
36 | CCS Annual Report 2014-2015
V O L U N T E E R S2 0 1 5
900+recorded
volunteer hours(over and above those
donated by employees & staff)
Betty Kasper recently celebrated her 15 year
anniversary. Fifteen years of volunteering with the same
agency! As reported in the past, she does everything “from soup to nuts” and she does it all with a smile and often while sharing a nugget of wisdom from her
rich life history.
The incredible potter Jane Wolters continues to offer
weekly classes. Loved by the artists in the group, she offers
a relaxing space in which everyone can let loose their
creativity. Watch for their works in the foyer display.
Mitchell Flatt continues to offer support to the roadside clean up crew. He is a natural leader and a calm, consistent
presence.
Dalene Johnson
is our ‘girl Friday’ – keeping the therapy
gym, waiting room and stairs tidy, and offering
support with a variety of administrative
duties.
Emma Koch
offered her talents to Sundrops,
supporting the SLP team & joined the
Board!
Lynelle Renee visits us seasonally to
ensure our windows are appropriately
dressed!
Marnie Watkin
volunteers her time in Lunch on
Clements.
Rod Sjolie
who puts in more hours
than many employees is often working behind
the scenes to make sure our IT needs are met. He was instrumental
in the recent project to ensure our policy and procedures manual was available to all
staff - updated thoroughly and annually. He is also incredibly helpful on a number of quality assurance tasks
that some of us more ‘people oriented’ folk find somewhat less exciting. The man enjoys working with numbers!?! Go figure!
Tatum Toporoski
originally volunteered in the kitchen making cookies but has since
worked with a group of young women to explore
and learn more about healthy living
choices.
Chris and Larry Lucas visit from the Coombs area to keep us well supplied, donating items of use to our day programs.
Aidan Thorne is one of our newer volunteers. He
provided a lovely story of his experience
in the recent Connector!
CCS Annual Report 2014-2015 | 37
Parkland Industries LtdJohn & Ruth HowellsRick DiakiwDuncan Christian Reformed ChurchMarina & Tom StankoMoo's Pizza Inc.Sean & Nancy DavidsonDarrel & Leslie WelinKrystyna & Douglas ThomsonHelen EvansDuncan United Church- A.O.T.S. ClubKen & Linda RamwellNorah Keir
$400-$999
$1-$99
$1000+
$100-$399
Minke Vanderweide -
Ryan Gronlund - Cathryn (Udesen) Parker - Lois & Karen
Garnett - Baycedar - Holdings Ltd. - Debra Toporowski - Eric Rundquist -
Jennifer Demedash - Mary Owens - Ruth, Stephanie - Jennifer Thorn - Ecole Cobble
Hill Elementary School - Michelle Badal - Edith Strocen - Joan Slater - Lois Gage & John Ward - Sharon Gibson - Bench Elementary School - Briana Wright - St John the Baptist Anglican Church Duncan - St. John the Baptist Anglican Church - Tom McEwan - Trudy
Thorgeirson - Valerie Townsend - Vi Harmon - Victoria June Aubin -
Wendy Frejd
Genworth Financial Mortgage Insurance Co.Goodtimers Hockey ClubGrant Clement Personal Real Estate CorpKnights of ColumbusMarj KallstromFrank & Marilyn DavidsonNeil PetersNorah ErskineRobert & Dorothy Napier
THANK YOU TO OUR GENEROUS DONORS. YOUR CONTRIBUTIONS PLAY A LARGE ROLE IN HELPING SO MANY IN OUR COMMUNITY.
Aboriginal Success By 6
Chutter Personal Lines Underwriting
Shawnigan Show & ShineLynn’s Vitamin Gallery
Brentwood College SchoolDuncan Volunteer Firefighters
Vancouver Island Children’s HealthFoundation
38 | CCS Annual Report 2014-2015
Parkland Industries LtdJohn & Ruth HowellsRick DiakiwDuncan Christian Reformed ChurchMarina & Tom StankoMoo's Pizza Inc.Sean & Nancy DavidsonDarrel & Leslie WelinKrystyna & Douglas ThomsonHelen EvansDuncan United Church- A.O.T.S. ClubKen & Linda RamwellNorah Keir
CCS Annual Report 2014-2015 | 39