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Fast Facts Fast and reliable collection for customers: The customer enters a PIN code and the doors are unlocked and stay open until the collection is completed. Solid construction: The solution is built to with- stand tough conditions. All interior metal surfaces are made in high quality stainless steel and all external sur- faces are made in galvanised and coated steel. All units are tested in temperatures between -30 and +40 0 C. Controlled environment: Groceries are stored in controlled temperatures according official’s regulations. Temperatures can be adjusted to various specifications. Automatic defrosting: Ensures stable operation and temperature in every zone and prevents condensing and icing in boxes. Central monitoring of alarms and levels: Monitoring and recording of the conditions in all temper- ature zones ensures proper storage of the groceries. Full control of door position: Monitoring and logging of door locks ensures the security of the groceries. The system will alert store personnel and the StrongPoint support center if assistance is needed. Concealed door hinges and locks: Door hinges and locks are hidden behind protective panels. This protects against breakins and tampering. Flexible and adaptable: The solution can be customised in many combinations of size and tempera- ture zone. Several color combinations are also available. StrongPoint-developed Locker Suite: The locker software controls all functions and can be integrated into the ERP and logistics systems. StrongPoint transforms the way retailers do business. StrongPoint is an integrated technology solutions provider specialising in the retail industry. We provide hassle-free and innovative solutions on retailers’ terms. All StrongPoint solutions help retailers increase productivity and improve their customers’ shopping experience. StrongPoint brings comprehensive experience, advice and support to our customers. StrongPoint is listed on the Oslo Stock Exchange. The company has 570 employees and is headquartered in Norway. StrongPoint ASA, Slynga 10, 2005 Rælingen, Norway, +47 032 54, [email protected], www.strongpoint.com Click & Collect The best of both worlds

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Page 1: Click and Collect Solution folder

Fast Facts Fast and reliable collection for customers:

The customer enters a PIN code and the doors are unlocked and stay open until the collection is completed.

Solid construction: The solution is built to with-stand tough conditions. All interior metal surfaces are made in high quality stainless steel and all external sur-faces are made in galvanised and coated steel. All units are tested in temperatures between -30 and +400 C.

Controlled environment: Groceries are stored in controlled temperatures according official’s regulations. Temperatures can be adjusted to various specifications.

Automatic defrosting: Ensures stable operation and temperature in every zone and prevents condensing and icing in boxes.

Central monitoring of alarms and levels: Monitoring and recording of the conditions in all temper-ature zones ensures proper storage of the groceries.

Full control of door position: Monitoring and logging of door locks ensures the security of the groceries. The system will alert store personnel and the StrongPoint support center if assistance is needed.

Concealed door hinges and locks: Door hinges and locks are hidden behind protective panels. This protects against breakins and tampering.

Flexible and adaptable: The solution can be customised in many combinations of size and tempera-ture zone. Several color combinations are also available.

StrongPoint-developed Locker Suite: The locker software controls all functions and can be integrated into the ERP and logistics systems.

StrongPoint transforms the way retailers do business. StrongPoint is an integrated technology solutions provider specialising in the retail industry. We provide hassle-free and innovative solutions on retailers’ terms. All StrongPoint

solutions help retailers increase productivity and improve their customers’ shopping experience. StrongPoint brings comprehensive experience, advice and support to our customers. StrongPoint is listed on the Oslo Stock Exchange.

The company has 570 employees and is headquartered in Norway.

StrongPoint ASA, Slynga 10, 2005 Rælingen, Norway, +47 032 54, [email protected], www.strongpoint.com

Click & Collect The best of both worlds

Page 2: Click and Collect Solution folder

New possibilities with Click & CollectDuring 2016, e-commerce increased with 45% and there are no signs that it will slow down1. For traditional retailers, this means a new type of competition, but also new possibilities to meet the customers’ needs and offer a superb customer service.

Online sales of groceries have recently accelerated and according to some studies, 25% of shoppers have tried buying groceries online2. It is the convenience of not having to push the shopping cart between the shelves and not having to wait in line to pay that attract customers to online shopping. But there are reasons why online sales of groceries still have not completely exploded.

“Convenience isn’t everything. Consumers will shop for groceries online only if the offer is right: they’re not willing to sacrifice the price, quality, and range of products that they’ve grown accustomed to in the supermarket, and they won’t put up with inconvenient delivery or pickup arrangements.”

E-commerce has many benefits, but it can also bring inconvenient or expensive deliveries. Paying for delivery and having to wait at home during a certain time slot is not something customers appreciate. The Click & Collect concept solves that. Letting the customer shop online and then pick up the groceries themselves gives them the best of both worlds – the ease of doing the shopping over the internet and not having to pay or wait for delivery.

”Many survey respondents said they pass a grocery store on their daily commute anyway, and they don´t like having to wait at home for delivery.”

Give your customers the best shopping experience, no matter if they chose to shop in the store or online.

The pick-up stationA grocery pick-up station enables you to meet the demands of the modern, connected customer. They can shop online and pick up the groceries without having to enter the store or keep to the store’s opening hours. This gives them the convenience of online shopping without the costs and inconveniences related to home deliveries.

McKinsey & Company 3

McKinsey & Company 3

Give your customers the freedom of choiceLet your customers decide how they want to do their shopping and keep up with competition from e-commerce.

Open up new business opportunitiesThe grocery pickup solution enables new business opportunities and ways to meet your customers.

Fast and reliableThe solution lets you serve more customers in less time.

How it worksThe customer places an order and pays for it online. The customer also selects a convenient place and time slot for collection. The groceries are then collected at the pickup station. The solution features lockers in three different temperature zones; ambient, chilled and frozen. The pick-up station satisfies all requirements and regulations for handling and storage of groceries.

With a series of pick-up stations at strategic locations like outside your stores or at ,for example, public transportation you can offer your customers a new flexible way of shopping.

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The customer places the order online

The retailer puts the groceries in the pick-up station

The customer gets a notification on the phone

The customer picks up the groceries from the station

1 http://www.smartinsights.com/ecommerce/ecommerce-strategy/ecommerce-trends-watch-2016-infographic/2 http://www.hui.se/nyheter/mat-pa-natet-2015

3 The future of online grocery in Europe, 2013 McKinsey & Company

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