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Week:#14Windows Recovery
Click the graphic for assessment
Lesson 22: Configuring System
RecoveryMOAC 70-687: Configuring
Windows 8.1
Chapter 22 3
OverviewExam Objective 7.2: Configure system
recovery Configure a recovery drive Configure system restore Perform a driver rollback Perform a refresh or recycle Configure restore points
Chapter 22 4
Performing System Recovery of Windows 8.1
Lesson 22: Configuring System Recovery Options
Chapter 22 5
Creating a Windows 8.1 Recovery Drive
In the event that a fault occurs in Windows 8.1 that prevents the system from booting, it is still possible to start the computer and access the recovery tools in the Windows Recovery Environment (Windows RE).
However, to do this, you must create a Windows 8.1 recovery drive before the problem occurs.
To create a recovery drive in Windows 8 or Windows 8.1, you can use either a writable optical disk or a USB flash drive.
Creating a Windows 8.1 Recovery Drive
The Recovery control panel
Chapter 22 6
Creating a Windows 8.1 Recovery Drive
The Select the USB flash drive page
Chapter 22 7
Chapter 22 8
Using System RestoreWindows 8.1 System restore is a recovery
option for your computer that saves information about your drives, registry settings, programs, and files in the form of restore points.
You use the restore points to return these items to an earlier state without impacting your personal files.
Create a System Restore Point
Setting Disk Space Usage
Chapter 22 9
Perform a System Restore
Selecting a Restore Point
Chapter 22 10
Chapter 22 11
Performing a Complete RestoreIf you experience a crash of your Windows 8.1
system and your hard drive is no longer functional, you can perform a complete restore from a system image you have prepared previously.
To prepare for a complete restore, you will need to create a system image of your computer. The system image is an exact copy of the drives required for Windows to run.
When you restore from an image, it is a complete restore; therefore, you can not choose individual items.
Create a System ImageThe Where do you want to save the
backup? page
Chapter 22 12
Perform a Complete System Restore
The Choose an option screen
Chapter 22 13
Perform a Complete System Restore
The Advanced options screen
Chapter 22 14
Perform a Complete System Restore
The Re-image Your Computer Wizard
Chapter 22 15
Chapter 22 16
Driver RollbacksDriver roll back is a recovery feature in
Windows 8.1 that will let you reinstall the last device driver that was functioning.
Roll Back a DriverThe Device Manager window
Chapter 22 17
Chapter 22 18
PC ResetA PC Reset is used when you need to return
your PC back to the original state it was in when you purchased it or first set it up. This will remove any custom settings you have made, erase your personal data and remove traditional as well
as Windows apps from the computer. This is basically a full reinstall of the Windows 8 operating system minus the need to answer the setup questions.
Perform a PC ResetThe Reset your PC screen
Chapter 22 19
Chapter 22 20
PC RefreshIf you want to take a less intrusive approach,
you would perform a PC Refresh. A PC Refresh allows you to keep your
personal data, your Windows Store apps, and basic settings (mapped drives, drive letter assignments), personalization settings, BitLocker or BitLocker to Go and wireless settings.
A PC Refresh does not keep your PC settings, file associations, firewall settings, display settings or traditional applications.
Perform a PC RefreshThe Refresh your PC screen
Chapter 22 21
Perform a PC RefreshThe Apps removed while refreshing your PC
home page
Chapter 22 22
Chapter 22 23
Lesson Summary Windows 8.1 system restore is a recovery option that that
saves information about your drives, registry settings, programs and files in the form of restore points. Windows creates these restore points automatically every 7 days but you can create them manually as well.
To perform a complete system restore, you will need to create a system image. The system image is an exact copy of the drives required to run Windows 8.1.
When installing a device driver for a new piece of hardware, you have the option to perform a Driver Roll back. This reinstalls the last device driver that was functioning.
Chapter 22 24
Lesson Summary A PC Reset returns your PC back to the original state it was
in when you purchased it. This removes any custom settings, erases your personal data and removes Windows and desktop apps from the computer.
A PC Refresh is less destructive compared to a PC Reset. It enables you to retain your personal data, Windows Store apps, basic settings, custom personalization settings, your BitLocker, and wireless settings.
Recimg.exe can be used to capture an image of your PC after you have installed Windows and desktop applications and customized the system to your liking. The image is placed in a folder you specify and the next time you run a PC Refresh, the system uses the image and retains your settings and desktop apps.
Assessment Week#14
By default, how often will Windows 8.1 create a restore point?
a. Created on a monthly basis.b. Created on a daily basisc. Windows 8.1 creates them every 7 days if one has not been created during that time period.d. Windows 8.1 creates them every 3 days if one has not been created during that time period.
Chapter 22 26
Answer
• c• Explanation: Windows 8.1, by
default, automatically creates restore points every seven days if you have not created one during that time period. You can also create restore points manually anytime you choose
Chapter 22 27
What organization is responsible for the testing and verification of compatibility, reliability, and functionality of drivers for hardware devices?a. Windows Driver Verifierb. Windows Hardware Quality Labsc. Microsoft Hardware Quality Labsd. Microsoft Driver Validator
Chapter 22 28
Answer
• b• Explanation: Tests conducted by the
Windows Hardware Quality Labs (WHQL) are designed to ensure that your system maintains stability when device drivers are installed. Testing and verification is performed for compatibility, reliability, and functionality with Windows 8.1.
Chapter 22 29
Startup failures that occur before the progress bar appears are typically caused which of the following problems? (Choose all that apply)a. Hardware faultsb. Missing startup filesc. Data corruptiond. Applications running from the Startup group
Chapter 22 30
Answer
• a, b, c• Explanation: Startup failures that
occur before the progress bar appears are typically caused by one of the following problems:• Incorrect BIOS Settings• Hardware faults• Missing startup files• Data corruption
Chapter 22 31
When a startup failure occurs before the logon user interface appears, the problem could be hardware-related, but it is most likely due to an issue with one of the drivers or services that the kernel is attempting to load. To locate the offending driver or service, you must first attempt to get the computer started by using what?a. The Windows 8.1 installation mediab. Safe Modec. A restore pointd. File Recovery
Chapter 22 32
Answer• b• Explanation: To locate the offending driver or
service, you must first attempt to get the computer started by using the Safe Mode. Then you can examine the event logs, enable the boot log, and run the System Information tool to gather information on what is affecting the startup sequence. Finally, use Device Manager or the Services console to disable the offending drivers or services. Once you are able to get the computer started in normal node, you can begin to examine the problematic driver or service, perhaps replacing them with an updated version or rolling back to a previous one.
Chapter 22 33
Which Windows 8.1 recovery option is very safe and where the computer will be set back to its original state after the recovery completes?
a. PC Refreshb. PC Resetc. recimg.exed. System Restore
Chapter 22 34
Answer
• b• Explanation: The PC Reset option
removes everything on the computer’s hard drive and reinstalls Windows in a clean state.
Chapter 22 35
Which of the following items does a PC Refresh not retain?
a. Your personal datab. Windows Store appsc. Windows Firewall settingsd. Drive letter assignments
Chapter 22 36
Answer
• c• Explanation: PC Refresh does not
preserve your PC settings, display settings, Windows firewall settings, or traditional desktop applications that were installed from a disc or a website.
Chapter 22 37
What limitation should you be aware of when you go to restore from a system image?
a. You cannot restore user datab. You cannot choose what is restoredc. You cannot restore applicationsd. You cannot restore system settings
Chapter 22 38
Answer
• b• Explanation: The system image is
an exact copy of the drives required for Windows to run. This includes the Windows 8.1 operating system, system settings, programs and files. When you restore from an image, it is a complete restore; therefore, you will not be able to choose individual items.
Chapter 22 39
When creating a system image, what additional step must you complete at that time if you do not have access to your Windows 8.1 installation disc?
a. Purchase a license for Windows 8.1b. Record the product key for your installation of Windows 8.1c. Create a bootable USB drived. Create a system restore disc
Chapter 22 40
Answer
• d• Explanation: A system restore disc
is not required if you have access to a Windows 8.1 installation disc. If you do not have one available, you will need to create the disc at the same time as you create the system image.
Chapter 22 41
How do you create a USB recovery drive?
a. Open the Control Panel and then click System Recovery.b. Search for recovery drive and then click Create a recovery drive. c. Open the Windows Store and then click Generate a recovery drive.d. Right-click the drive letter for a USB device and choose Create a recovery drive.
Chapter 22 42
Answer
• b• Explanation: If you run into problems
with your PC, a USB recovery drive can help you troubleshoot and fix those problems, even if your PC won't start. Swipe in from the right edge of the screen and then tap Search. Type recovery drive in the search box and then tap or click Create a recovery drive.
Chapter 22 43
Homework Week#14 Read Chapter 22 Do the knowledge Assessment on pages 530 –
533 Get labs 1 - 24 complete Our next quiz will be on Chapters 17-21 and will
be on Nov 26 Final Exam is on December 10
Chapter 22 44