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What Living With Mental Illness
Has Taught Me About Being A
Healthcare Researcher
Why Empathy Matters
Case Study: Empathy + Research Design
How to Think Like an Empath
What I’ll Cover
We all wear manyhats
Patient• Discrete• Avoidant• Reactive• Anxious• Forgetful
Researcher• Open• Inquisitive• Proactive• Social• Organized
Why Empathy Matters
Case Study: Empathy + Research Design
How to Think Like an Empath
What I’ll Cover
Case Study
251 millennialsw/ Anxiety,
Depression or Bipolar disorder
10mins
10Q’s
CaseStudy
Swipe Diary Blob Tree
eCollage Video Basic
Mental health is less taboo
than we think
CaseStudyLearnings
Swipe
Swipe
0% 100%
Would you discuss this topic with a friend?
AnxietyDepression
Bipolar disorder
SuicideRx meds
Swipe
0% 100%
Would you post about this topic?
Swipe
AnxietyDepression
Bipolar disorderSuicide
Rx meds
CaseStudyLearnings
If you prompt them, they
will spill
DiaryDear Diary. . . Giving respondents a framework to express themselves really helps with opening up. . . ü Longer Responsesü More detailedü revealing
DiaryDear Diary. . . Everyday is a struggle, The journey is never-ending, I’ve tried many treatments and feel like this is never ending. . .
Video
CaseStudyLearnings
Show it don’t say it
Top Images and Themes
“I selected the images that best describe the feelings, and emotions that I experience on a daily basis.
I'm not great at verbally explaining my experiences but images are perfect.”
Blob TreeBad Day =
FeelingAlone
Good Day = Active &
Social
Why Empathy Matters
Case Study: Empathy + Research Design
How to Think Like an Empath
What I’ll Cover
Research Outside The Box
Look where respondents are alreadysharingü Blogsü Forumsü Hashtags
Get Out There!
Go where the respondents go ü Volunteerü Experienceü Observe
Consider UniqueUXs
In Conclusion
A little empathy goes a long
way in research
Thank [email protected]
