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Client Level Data: The story so far… [email protected] Garth Nowland-Foreman LEaD Centre for Not for Profit Leadership

Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect

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Page 1: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect

Client Level Data: The story so far…

[email protected]

Garth Nowland-Foreman LEaD Centre for Not for Profit Leadership

Page 2: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect

Weaponised Data

Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy

Page 3: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect

• 92% Collect client data• 40% Share client data

with other services

NGOs are not anti-data

• 34% Share client datawith funders

Page 4: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect
Page 5: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect

Intrusive data collection looks thin and dubious

Page 6: Client Level Data: The story so far… - Community …...Cathy O’Neill (2016) Weapons of Math Destruction: How Big Data increases inequality and threatens democracy • 92% Collect