CLOUD INSIGHTS 2016 - T-Systems · structure from the cloud. 29.5 per cent already use these IT environments, while a further 34.8 per cent are planning to. Which of these cloud services

CLOUD INSIGHTS

KEY RESULTS TEN EUROPEAN COUNTRIES

2016

STUDY

Partner in the studyPowered byOPEN CLOUD INSIGHTS

2

All the details in this result report have been compiled with the utmost care. Nevertheless, errors

cannot be ruled out. The publisher, editorial team and editor explicitly state that they cannot

assume any warranty or legal responsibility or any liability for consequences arising from incorrect

information. This results report, including all its parts, is protected by copyright. Reproductions,

translations, microfilming, and storage and processing of it in electronic systems, in full or in part,

require the written permission of IDG Business Research Services.

A study project by IDG Business Research Services, conducted in cooperation with

Cloud Insights 2016Key results of an international study

in ten European countries

3

EDITORIAL

The public cloud is no longer a taboo

Cloud solutions are popular – as providers and ana-lysts never fail to keep telling us at every opportu-nity. But we wanted to get to the bottom of things – by asking people who work with such systems on a daily basis: the users. Managing directors and board members, CIOs and executive employees in business departments: 800 people took part in our Open Cloud study, not only in Germany, but through-out Europe.

It was important for us to find out what people who deal with the cloud in practice think and how they are tackling the new paradigm “IT as a service” in their day-to-day work. Who decides whether cloud solutions are used, what misgivings are there, and what are the advantages in everyday business?

Public clouds were of particular interest to us. Many companies already have private cloud systems that pool IT resources internally and make them availa-ble to business departments dynamically. The same goes for hybrid solutions, which link local resources with solutions from external providers.

Now the public cloud – the most radical approach – is trying to win over companies and IT managers. The advantages are enticing: there is no need to provide an infrastructure locally or in a data centre. Instead, a company specifically pays for and uses those resources it needs.

There are now many applications that are particu-larly easy to run from the public cloud. They include CRM applications, groupware solutions and commu-nication apps.

But just because something’s simple doesn’t mean it’s good. Our study shows how intensively top de-cision-makers are looking at the new technologies. Their aim is not to write off legacy systems. Instead, they want to sound out their options and so end up taking a well-founded decision on what systems they wish to include in their infrastructure.

I wish you an enjoyable read.Heinrich Vaske

Heinrich VaskeEditor-in-Chief COMPUTERWOCHE

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CONTENTS

Parameters of the study ............................................................................................................................................................ 5

Management summary .............................................................................................................................................................. 6

The key findings in detail 1. Use of the cloud: the public cloud is catching up .......................................................................................................................................... 9 2. Cloud services: software as a service leads the way ................................................................................................................................. 10 3. Public cloud: popular for SaaS and IaaS ........................................................................................................................................................ 11 4. Dropbox and co.: unwanted but usually tolerated ..................................................................................................................................... 12 5. Encryption – yes, please! ..................................................................................................................................................................................... 13 6. The cloud market is fragmented ...................................................................................................................................................................... 14 7. Misgivings about security hold companies back ........................................................................................................................................ 15 8. Data protection and compliance are key requirements ........................................................................................................................... 16 9. Data protection: responsibility is shared ........................................................................................................................................................ 17 10. The cloud service must be secure and easy to administer ...................................................................................................................... 18 11. Selection criteria: cloud providers need to have the know-how and industry expertise ............................................................ 19 12. The cloud opens the way for new business models ................................................................................................................................. 20 13. Roadmaps: companies plan the cloud systematically .............................................................................................................................. 21 14. Managing directors decide on use of the cloud ......................................................................................................................................... 22

Random sample statistics ..................................................................................................................................................... 23

Legal notice ................................................................................................................................................................................ 24

Partner in the study ................................................................................................................................................................. 26

Cloud Insights 2016 Study

5

Parameters of the Cloud Insights 2016 Study

Publisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... CIO

Population. . . . . . . . . . . . . . . . . . . . . . ............. IT and business decision-makers from top management and the board, and in executive functions in IT and business departments at companies in ten European countries

Random sample. . . . . . . . . . . . . . . . . . . . . . . . . 908 survey participants800 qualified interviews at companies where use of cloud services is generally a possibility

Regions/countries……………….. . German-speaking countries n = 234France n = 108UK n = 109Netherlands n = 112Scandinavia n = 127Spain n = 110

Method ............................................... Online survey

Survey period ................................... 15 to 22 December 2015

Partner in the study ....................... Deutsche Telekom AG

Conducted by ..................................... IDG Business Research Services

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MANAGEMENT SUMMARY

87.6 per cent

of the companies use a private cloud solution or plan to do so.

45.3 per cent

of the surveyed companies use software solutions from the cloud.

58 per centcompliance with national data protection guidelines has top priority when choosing a provider.

For

48 per cent

use cloud services not approved by the central IT department.

per cent69.5can imagine using a public cloud solution for IaaS or

already use such a solution.

IaaS

!64per cent

have misgivings about security in relation to use of the cloud.

Security

85.3 per cent

want encryption functions in using the cloud.

Privacy

7

MANAGEMENT SUMMARY

49.6 per cent

say that a potential cloud provider requires technological know-how. 49.5 percent pay attention to the issue of

value for money.

Overview of the key findings

62.2 per cent

believe they and the cloud provider are responsible for data.

Responsibility for data

of the companies, managing directors decide whether new cloud

solutions are used strategically throughout the organisation.

70.4 per centIn

52.6 per cent

cloud offerings open the way for new business models.

For

Strategy

demand that cloud systems are easy to manage.

88 per cent

43.5 per cent

already have a comprehensive strategy and roadmap for rolling out cloud

services.

The key findings in detail

9

KEY FINDINGS IN DETAIL

� Our survey clearly shows that the cloud is no longer just a solid alternative for start-ups, but also for com-panies of all sizes, to source IT services and infrastructure and bridge temporary bottlenecks in their own IT. More than half (58.3 per cent) of all the companies use cloud systems, while a further quarter (23.3 per cent) intend to start doing so in 2016.

� The private cloud – i.e. an infrastructure that supplies cloud functions and is completely the company’s own – is the preferred delivery model (66.1 per cent). Yet the public cloud in particular, i.e. use of IT functions and software from a public provider, is definitely capable of catching up. It is the focus of 33.6 per cent of the companies.

Use of the cloud: the public cloud is catching up

Most companies already use offerings from the cloud, particularly the private cloud. However, public cloud offerings are catching up.

How many companies use cloud systems?

In %Base: n = 800

58.3Our company already uses cloud services.

23.3 Our company is specifically planning to use cloud services in the next 12 months.

12.5Use of cloud services is being examined at our company.

6.0Our company is specifically planning to use cloud services in the next 1 to 2 years.

1

Private cloud Hybrid cloud

What potential delivery models are there?*

In % Base: n = 800

66.1

Community cloud

32.8

Public cloud

33.6 25.3

* Multiple responses possible

10


2

Cloud services: software as a service leads the way

SaaS offerings are the most interesting for companies. They already use them or plan to.

� An interesting aspect is what companies use cloud offerings for. Software as a service (SaaS) is the most frequent application scenario and can partly replace traditional software installations. This is probably due to the fact that individual providers offer cloud systems that are equal or even superior to locally installed software.

� However, other “as a” software offerings are also popular. In particular, companies are interested in IT infra-structure from the cloud. 29.5 per cent already use these IT environments, while a further 34.8 per cent are planning to.

Which of these cloud services does your company run from the cloud or can your company imagine running from the cloud?

Software as a service

45.330.1

12.711.9

33.332.9

16.317.5

Platform as a service

29.534.8

19.016.7

Infrastructure as a service

Use not plannedUse plannedCan imagine using itAlready using it

In % Base: n = 800

Desktop as a serviceWorkplace as a service

28.533.0

18.420.1

Database as a service

27.232.8

21.019.0

Communication as a service

24.037.6

17.321.1

11


Public cloud: popular for SaaS and PaaS

Companies opt to use a public cloud solution for software and infrastructure as a service offerings.

� There is growing acceptance of public cloud systems. 40.3 per cent of the survey participants are already using software as a service products from a public cloud environment, while a further 38.6 per cent can im-agine doing so. The picture is similar as regards infrastructure as a service: 26.4 per cent of those surveyed already use a public cloud, whereas 43.1 per cent can imagine doing so in principle.

� The findings for communication as a service are very interesting. The increase here might be connected with interesting new services and the end of ISDN. Companies certainly seem receptive to outsourcing communication to a cloud system.

3

Which of the following types of cloud service is your company already using, which ones might your company use in principle and which ones is it specifically planning to use?

Software as a service

40.338.6

21.0

Platform as a service

31.142.8

26.2

Infrastructure as a service

26.443.1

30.5

Communication as a service

25.047.2

27.8

Database as a service

21.545.2

33.3

Desktop as a serviceWorkplace as a service

23.048.6

28.4

Cannot imagine running it from the public cloudCan imagine running it from the public cloud

Already run it from the public cloud

In % Base: n = 800

12


4

Dropbox and co.: unwanted but usually tolerated

There are differences in the EU as regards use of IT services that have not been approved by the central IT department. In Spain, for example, 60 per cent of the companies use cloud services or software that have not been approved by the central department. In contrast, the figure in Denmark is just 26.3 per cent. 56 per cent of the companies in Germany are against such systems.

In your company, do you use public cloud services, such as Dropbox, that have not been approved by the central IT department?

Shadow IT plagues companies, yet they deal with it differently depending on the country. Shadow IT includes, for example, cloud storage services, which are used to avoid what are felt

to be limitations in everyday work.

In % Base: n = 800

Don’t knowNoYes

Austria

52.628.1

19.3

Finland

50.046.7

3.3

France

55.6

38.06.5

UK

52.345.9

1.8

Spain

60.0

31.88.2

Germany

40.456.0

3.7

Switzerland

44.138.2

17.6

Denmark

26.3 47.4

26.3

Sweden

38.5

38.5

23.1

Netherlands

43.8

43.812.5

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5

Encryption – yes, please!

Data security has top priority for all those surveyed. So it’s no surprise that they long for an en-cryption function for cloud applications.

The responses show a clear picture: 85.3 per cent of those surveyed want secure encryption, while this is immaterial for just 11.1 percent. Spain (92.7 per cent), France (92.6 per cent) and the UK (90.8 per cent) are even ahead of German (85.3 per cent) and Swedish (84.6 per cent) companies in this regard. However, companies in Finland are less concerned: Only 63.3 per cent state they would tend to opt more for cloud services if encryption were offered.

Would your company process its data in a cloud if the data could be encrypted before being stored in the cloud?

Germany

85.3

Austria

82.5

France

92.6

UK

90.8

Spain

92.7

Sweden

84.6

Switzerland

77.9

Denmark

68.5

Finland

63.3

Netherlands

80.4

In % Base: n = 800

85.3

11.1 3.8 Don’t know

No

A big “yes” in favour of the cloud with encryption!

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6

The cloud market is fragmented

� What makes the market for cloud providers interesting is its fragmentation. There’s no one provider that dominates the market. On the contrary: Amazon AWS, for example, is often regarded as the top dog, but comes behind other providers (including IBM or Google) in our survey. Interestingly enough, Microsoft ranks first. It seems that the cloud strategy Microsoft has been persuing for a number of years with products such as Office 365 is definitely paying off.

� However, one striking aspect is that the companies that have divided the market up between themselves so far have predominantly been from the United States. There is certainly potential here for European provid-ers, who can above all score highly in security and data protection.

There are many cloud providers, especially in the United States. The market is fragmented; addi-tional uncertainty as a result of data protection legislation and the Safe Harbour ruling means

that companies are looking around for alternatives.

What providers might you consider using?

Is used as a providerPotential providerOut of the question for price reasonsOut of the question for security reasonsOut of the question for other reasons

In % Base: n = 529

IBM27.9

41.8

10.4

7.212.7

Microsoft39.0

38.6

6.3

8.67.5

Google27.9

39.8

5.9

14.5

11.9

Amazon Web Services (AWS)19.9

36.710.8

15.8

16.8

15


7

Misgivings about security hold companies back

� 64 per cent of those surveyed state that misgivings about security deter them from using cloud services. There are the most misgivings in Germany (81 per cent of those surveyed) and the fewest in the Nether-lands (46 per cent of those surveyed).

� This is followed a long way behind by the worry that the company lacks the technical knowledge to transi-tion to the cloud: 10 per cent of those surveyed are not certain they have the necessary knowledge. Compa-nies from the UK are the most worried about this (14 per cent).

What are the biggest misgivings about using cloud services at your company?

The question “Why not?” is met with a clear response: companies are worried about the security of their data.

64

1056

15

Misgivings about security (data protection / data security)

Others

Integrating cloud services into the existing IT infrastructure is difficult

Lack of technical expertisefor operating and managing

cloud solutions

Lack of technical expertise to transition to the cloud

In % Base: n = 766

!

16


8

Data protection and compliance are key requirements

� The image of the limitless cloud bears no relation to reality: Regulatory requirements also apply in the cloud. Accordingly, companies in Europe also expect European or even national solutions for operating and managing clouds.

� Compliance with national data protection guidelines is a business-critical aspect for 58 per cent of the companies surveyed. This is followed immediately in second place by agreements between the provider and company: 54.7 per cent insist that they must be concluded in compliance with national law. Compliance with EU data protection directives comes third. 53.2 per cent of the companies insist that a cloud provider meet these stipulations.

Important or even business-critical compliance criteria a cloud service provider must meet

Compliance is a burning issue for companies. The majority only want to work with cloud providers who meet national and EU compliance regulations.

Compliance with national data protection rules 58.0Agreements complying with national law 54.7Compliance with EU data protection directives 53.2Data storage in the company’s own country

44.3

Provider with a branch office in the company’s own country34.4

Provider based in the company’s own country30.7

Services only from a data centre in the company’s own country33.9

Services from a data centre in the EU only29.3

In % Base: n = 759

17


Data protection: responsibility is shared

There is still a great deal of uncertainty as regards the law and data protection, also because legal stipula-tions may differ from country to country. Before using cloud services, companies should examine what types of data are to be processed and how it can be protected against unauthorised access. The legal stipu-lations define very precisely how data has to be handled in every EU member state – and it doesn’t hurt to gear your own strategy to the strictest data protection rules. By the way, using encryption alone is usually not enough to exempt companies from responsibility – even though a minority of those surveyed thought so.

The strictest data protection regulations in European legislation apply to cloud computing. Who do you believe is responsible for protecting data?

Who is responsible for the security of data in the cloud? Companies believe that the providers are – as well as themselves.

9

We use encryption products that exempt us from the principles governing con-tracted data processing and the pro-

cessing of personal data.

Responsibility lies solely with the company.

The company’s management is personally liable.

Responsibility lies solely with the

company.

Responsibility lies with the cloud provider and

the company.

Responsibility lies solely with the cloud

provider.

3.15.0

11.760.2 20.1

In % Base: n = 783

18


The cloud service must be secure and easy to administer

� When asked about what requirements cloud services must meet, most people immediately cite security and that was no different in our survey. It’s far and away the most important point for 92.8 percent, but also the simplest response.

� The other points are interesting. Management and user-friendly administration of the cloud solutions are important for 88 percent; 85.7 percent also demand that their provider has sufficient expertise to integrate services. Companies therefore do not want individual standalone solutions.

How important for you are the following criteria in relation to cloud services?*

The price is not everything. Security and simple administration are the main aspects for compa-nies in choosing cloud services.

10

In % Base: n = 800


Simple management,user-friendly

administration

88.0

Security

92.8

Provider’s integration ex-pertise

85.7

Price

81.3

19


Selection criteria: cloud providers need to have the know-how and industry expertise

The views on what is required of providers diverge more widely than on what is demanded of the services themselves. Only about half demand “good technological know-how” from the cloud provider, followed closely by value for money. Additional requirements demanded of the providers go beyond the actual cloud disciplines. Around one-third of potential customers also expect industry expertise and process knowledge.

Apart from good value for money, industry expertise and technical know-how are the main crite-ria for selecting cloud providers.

What are the main criteria in selecting a suitable cloud service provider?*

11

49.6

49.540.6

31.4

31.4

29.1


In % Base: n = 800

Technological know-how

Good value for money

Industry expertise

Process knowledge

Service level agreements (SLAs)

Location of the data centre/data storage

20


The cloud opens the way for new business models

52.6 per cent of the companies are convinced that using cloud solutions enables new business models. A further 29.6 per cent consider that likely. However, it is more difficult to identify specific new solutions – internal benefits, such as improved communication or faster implementation of IT projects, are also often cited as advantages of the cloud.

12

More than half of the companies surveyed are convinced that the cloud enables new business segments to be tapped.

However, opinions differ as to what exactly they are.

Are there business models/opportunities that are technically or economically possible for your company only as a result cloud solutions?

52.6 29.6 11.3 6.4

Yes, definitely Yes, possibly No, probably not

No

In %Base: n = 800

What advantages do you believe using the cloud has?*


In % Base: n = 800

44.9Faster accomplishment of IT projects

40.5Development of new products/services, rollout of new business models

39.9Improvement in internal communication

32.1Increase in the company’s responsiveness

31.9Faster response to IT problems

21


Roadmaps: companies plan the cloud systematically

� Most of the surveyed companies have a comprehensive strategy along with a roadmap with clearly defined milestones. More than three-quarters of all surveyed companies throughout the EU believe they are well prepared to migrate to the cloud. That shows that cloud systems have long since become part of reality and are regarded as common alternatives to traditional IT.

� Things get more interesting when you analyse the individual countries in detail. In particular the UK, France and Spain are tackling the transformation strategically. Just about all the others have a basic strategy for cloud systems. Just 8.8 per cent throughout the EU state they are not pursuing any strategy in relation to the rollout of cloud services.

Does your company have a cloud strategy or roadmap for rolling out cloud services?

13

The cloud has been accepted as an alternative source of IT resources at companies. Most companies are definitely considering rolling out cloud services.

Germany

26.632.1

24.8

16.5

14.0

47.4

28.1

10.5

Austria

39.7

29.4 25.0

5.9

Switzerland

30.0

43.3

23.4

3.3

Finland

35.9 38.5

19.2

6.4

Sweden

59.3

34.3

4.5 1.9

France

66.1

24.8

4.6 4.5

UK

56.4

32.7

8.22.7

Spain

36.628.6

13.421.4

Netherlands

42.1

31.6

15.810.5

Denmark

Yes, there is a basic strategy for using cloud services, but no roadmap.No, there is no explicit cloud strategy for the company as a whole, but initiatives in individual (business) departments.No, there is no explicit cloud strategy for the company as a whole.

In %Base: n = 800

Yes, there is a comprehensive strategy for rolling out cloud services, including a roadmap with defined milestones.

22


Managing directors decide on use of the cloud

The green light from the managing director is required for the enterprise-wide rollout of a cloud service. 70.4 per cent of those surveyed state that the managing director has to give the final go-ahead. This shows that cloud solutions are regarded as a strategic decision that plays a part in deciding the company’s future. Number two in the company is the chief information officer (CIO) or chief technology officer (CTO). He/she gives the go-ahead for the enterprise-wide rollout at 50.3 per cent of companies. That figure is 36.6 per cent for the use of the cloud in business departments. The role of heads of IT is stable: they give their seal of approval at 43.8 per cent (enterprise-wide use) and 42.4 per cent (use in business departments) of com-panies.

Who in your company takes the final decision to roll out cloud solutions throughout the company or in a specific business department?*

14

The strategic decision about whether a cloud service is used at a company or in a business de-partment is primarily taken by the managing director.

CIOs and heads of IT follow well behind.


In % Base: n = 800

Top management

CIO/CTO

50.3

Head of IT

43.8

70.4

Enterprise-wide

Top managementCIO/CTO

Head of IT

42.4

36.6 22.4

At functional departments

23

Random sample statistics

Industry spread* ............................. Services for companies ................................................................................................... 19.0% Production of electrotechnical goods, IT industry ................................................. 14.0% Other industry group ........................................................................................................ 12.9% Public administration, local authorities, social security ....................................... 10.5% Retail ..................................................................................................................................... 10.4% Metal producing and processing industry ..................................................................9.9% Schools, universities, colleges ......................................................................................... 7.9% Chemical and pharmaceutical industry ....................................................................... 7.8% Banking and insurance ....................................................................................................... 7.5% Health and social welfare ..................................................................................................6.8% Energy and water supply ....................................................................................................6.4% Construction ...........................................................................................................................5.3% Media industry .......................................................................................................................4.3% Agriculture, forestry, fisheries, mining ..........................................................................4.1% Hotel and restaurant industry .........................................................................................4.0% Food and beverage industry ............................................................................................3.5%

Company size ................................. Less than 99 employees .................................................................................................. 14.8% 100 to 499 employees ......................................................................................................27.5% 500 to 999 employees ..................................................................................................... 19.0% 1,000 to 4999 employees ............................................................................................... 22.4% 5,000 and more employees ............................................................................................ 16.4%

Area of the company* ................... Top management / board................................................................................................ 24.4% CIO/CTO ................................................................................................................................. 26.9% IT/telecommunications .................................................................................................... 29.0% Business department ........................................................................................................ 19.8%


24

LEGAL NOTICE

Publisher:

IDG Business Media GmbH

Address Lyonel-Feininger-Str. 2680807 Munich/Germany Telephone, fax & e-mailTelephone +49 (0)89 360 86 - 0Fax +49 (0)89 360 86 - 118E-mail [email protected] Authorised representativeYork von Heimburg, Managing Director

Registry courtMunich Local Court HRB 99187

VAT identification numberDE 811 257 800

You can find more information at: www.idgbusinessmedia.de

Contact persons:

Head of Market Research:Matthias TeichmannIDG Business Research Services Phone: +49 (0)89 36086 - [email protected]

Coordination of international field work: Ramin HayitIDG Business Research ServicesPhone: +49 (0)89 36086 - [email protected]

Editorial team:Heinrich Vaske, Moritz Jäger

Graphics:Oliver Toon, Munich

Proofreading:Dr. Renate Oettinger, Munich

Photo credits:Title photo © fotolia.com / vege

Printed by:Peradruck GmbHHofmannstr. 7 b81379 Munich/Germany

More from our partner in the study

The IT and telecommunications market is changing dramatically. Business processes at companies are now conducted digitally and are networked across the globe. There is growing demand for faster trans-fer rates, greater user-friendliness and enhanced mobile access. IT services from the cloud, applica-tions for analysing large quantities of data in real time and solutions for connecting objects (Internet of Things) and machines (machine to machine, M2M) are spreading rapidly. Companies that do not keep pace run the risk of falling behind or even put-ting their future at jeopardy.

Yet a digitalised and networked economy also har-bours enormous security risks. Hackers increasingly break into companies’ ICT systems to steal customer data, results of development work or trade secrets. In view of these threats, companies are intensifying calls for security solutions and encryption technolo-gies. To address these developments and trends in information and communications technology and provide companies with comprehensive support, T-Systems has geared the content of its work and its organisation to three product areas: IT, telecommu-nications and selected digital growth fields.

T-Systems – a subsidiary of Deutsche Telekom – of-fers the full range of conventional ICT services. As a service provider, it implements, integrates and man-ages IT solutions for SMEs and large companies. It is also the right partner for anyone wishing to out-source their systems. Outsourcing and the operation of IT systems in its own certified, high-security data centres has been part of T-Systems’ core business for ten years.

With its global infrastructure, T-Systems offers

secure cloud services

Drawing on a global infrastructure of data centres and networks, T-Systems operates in-formation and communication technology (ICT) systems for multinational corporations and public sector institutions.

On this basis, Deutsche Telekom offers cor-porate and business customers integrated solutions for the digitally networked econo-my and society. With offices in over 20 coun-tries and global delivery capability, T-Sys-tems serves companies in all industries.

About T-Systems

Phot

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27

PARTNER IN THE STUDY

Backed by its extensive experience in the cloud business, T-Systems has earned the

trust of many prestigious companies over the past years.

Groups such as Shell, Daimler and the Spanish post-al service now rely on the expertise of the cloud pi-oneer and run applications, computing power and storage capacity from the cloud. The steel giant ThyssenKrupp also trusts in T-Systems’ cloud com-petence and will run its PC workstations from the Telekom cloud in future.

Another topic revolutionising our economy is broad-band networking of users, machines and products, in short: the digital economy, also known in manufac-turing as Industry 4.0. Whether farmers are notified by SMS that their cows are willing to mate, smart suitcases embark on their voyage on their own, or trucks at the Port of Hamburg communicate auto-matically with the logistics centre – all these re-al-life examples are underpinned by cloud or M2M solutions that T-Systems integrates into existing ICT structures and operates with a high level of security and availability. And that not only involves network-ing technology and equipment, but also linking business processes – between companies and their customers, machines, partners and suppliers.

T-Systems also teaches vehicles to communicate by means of sensors and intelligent networking. Big corporations such as BMW or Daimler are already using T-Systems’ connected car solutions. One appli-cation area is predictive maintenance. By reading vehicle data, workshops aim to detect faults and wear and tear before the vehicle breaks down.

Whether cloud computing, mobile solutions or data analyses – all these technologies

place completely new demands on IT security.

Moreover, cyber-attacks on company networks and IT systems are becoming more and more refined and are now a massive threat to the economy. Data pro-tection and data security are therefore crucial crite-ria in the success of all technical developments.

T-Systems and the entire Telekom Group do everything in their power to protect their own IT systems and networks and the data of corporate and private customers against any attacks from the web, to develop new security solutions for customers and to continuously adapt them to new requirements.

T-Systems International GmbH

Hahnstraße 43d60528 Frankfurt am Main, GermanyPhone: +49 (0)69 200 60 0

www.t-systems.de

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CLOUD INSIGHTS 2016 - T-Systems · structure from the cloud. 29.5 per cent already use these IT environments, while a further 34.8 per cent are planning to. Which of these cloud services