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Trend Consulting 2013
Cloud Market Readiness Report
Finance, Media, and Legal Sectors
March 2014
Project Scope
• Gain insights on cloud computing market uptake within the UK Finance, Media, and Legal Services segments
• Interviews with 75 middle and senior management IT executives
Exploring:
1. How organisations source their technology requirements and utilise current IT services
2. Better understand the drivers for cloud computing
3. Relevant business challenges, drivers & primary investments being made
Trend Consulting 2013
Key Findings
Trend Consulting 2013
Appetite For Cloud Services
Industry Segment Appetite Overview
Finance More Considered
• Initially private cloud for essential workloads• Regulatory compliance inhibits broader market
uptake because of data security concerns• Where does business critical data reside/who owns
it?Media Embracing
Cloud• Guiding future IT strategies• Ramping up cloud services to better enable global
reach, connectivity and flexibility• Storage & content management cloud hosted
solutions• Legacy architecture & process re-engineering
however inhibiting cloud deploymentsLegal Evaluating
Business Benefits
• Currently for apps development, testing & non-essential workloads
• Securing client data is key concern
Primary Drivers For IT Departments
Need for IT to better support business change, improve operational efficiencies, reduce operational costs, and improve user productivity and flexibility
Trend Consulting 2013 Sample: 100
Other
Move to digital publishing
Storage and content management
Adopting cloud based infrastructure
Consolidation & Centralisation of IT systems & services
Mobile device management & secure remote data access
3%
9%
12%
19%
24%
34%
Plans for VDI
Drivers include improved efficiencies from central management & administrative control, reduced cost of user support, and ideal for repetitive process workers
Trend Consulting 2013 Sample: 100
17%
40%
43%No plans to implement
Already implemented
Evaluating
BYODDrivers include user mobility, productivity, flexibility, and staff retention and morale.
Challenges however include how to secure business critical data out of the office
36%
18%
46%Already implemented
Not planning to implement
Planning to implement
Sample: 100
Trend Consulting 2013
Media Sector
Primary ConcernsContent & Storage Management
• Exponential storage growth
• Data management and distribution
• Lack of consistency in way data is being stored & managed
• Need to retain data for longer periods
• What to archive/what to be made available
• Balance short term & long term needs
• Influencing future IT storage strategies
Content & Storage ManagementSourcing Strategy
33%
25%
42%
Manage in-house
Already outsource
Planning to outsource
Trend Consulting 2013
Finance Sector
Primary Challenges
• IT needs to better support the business become a 21st century finance organisation
• Automate business processes to reduce operational costs and improve office efficiencies and productivity
• Speed up delivery of IT services to users
• Radically reduce TCO
• Upgrade legacy infrastructures
• How best to leverage cloud services despite heavy regulatory compliance
IT Service & Support Concerns
Ratings scale of 1 to 6, where 1 is “not of any concern to us” and 6 is “a big concern for us which needs to be significantly improved”
Trend Consulting 2013
Transform and rationalise the IT infrastructure
improved user mobility and flexibility
Reduced Cost of Supporting Users
Access data more securely to reduce risk
3.60
3.60
4.02
4.08
IT Service & Support Concerns
Ratings scale of 1 to 6, where 1 is “not of any concern to us” and 6 is “a big concern for us which needs to be significantly improved”
Trend Consulting 2013
Partner
Finance
Media
Legal
Whole group
4.00
3.80
3.64
3.17
3.56
3.38
4.30
3.64
3.33
3.71
4.00
4.30
3.86
3.67
3.97
3.11
4.90
4.07
4.00
4.35
Access data more securely to reduce risk
Reduced Cost of Supporting Users
Improved user mobility and flexibility
Transform and rationalise the IT infrastructure
Sample: 100
Trend Consulting 2013
Accessing Data More Securely
Industry Segment Primary ConcernsFinance • Regulatory compliance and
governance driving need to better secure customer data
Media • Content is the asset where they make their money
Legal • High profile clients expect high levels of security and confidentiality
Trend Consulting 2013
Improve user mobility & collaboration
Industry Segment Primary DriversFinance • 50% + knowledge workers driving
demand for BYOD• VDI being evaluated as more
remote staff get deployed
Media • Mobility appears not to be as key a driver as in Finance
• Other priorities need to be handled first (e.g. move to digital, content & storage management
Legal • Increased global travelling by partners and senior staff driving need for 24/7 access to client data systems
Trend Consulting 2013
IT Transformation
Industry Segment Primary DriversFinance • M&As
• Reduce TCO through DC virtualisation, consolidation & rationalisation
• Enable rapid adoption of private cloud• Office rationalisation - fewer high density
environments to save costs
Media • Reduce TCO• Shared services model• Group consolidation projects
Legal • M&As • Drive towards centralisation & globalisation
of IT by some companies Partners • Reduce TCO
• Innovative technology for competitive differentiation
• Satisfy customer demand for faster IT service delivery & lower costs of support
Networking & Communications Challenges
Trend Consulting 2013Sample: 100
Speed of connectivity & provision of services
Bandwidth
Network infrastructure uptime & availability
Seamless connectivity between different systems & devices
12%
22%
31%
35%
For More Information, Contact……
Tim Donovan
Office: 00 44 1722 413 555Mobile: 00 44 7802 170 448
Trend Consulting
www.trend.co.uk
Trend Consulting 2013
