Transformation

Objectives

Fit for Growth and

Big Leap

Enabling business

with a cutting edge

technology which can

deliver new product

and services at ease

Efficiency –

Ability to deploy and

implement technology

from 8 weeks cycle to

an on-demand

provision

Experience -

Enhanced User

experience with a

CSAT scoring of 4.5

Agility –

System instilled to

adopt and change

with business needs

Redefined Cost

Model-

Moving from

traditional cost

center to IT-as-an-

Enabler path

40% saving to IT

operational cost with

a Zero Capex Model

Case – TIO - Total Infrastructure Outsourcing

Client – India First LifeIndia First Life today has

presence over 1000 cities and

towns across the country

through over 10,000 points of

sale. Headquartered in

Mumbai is one of the

country's youngest life

insurance companies.

Challenges Insurances Sector has

traditionally aligned

themselves to models that are

inherently conventional in its

approach. Explosion of

technology backed with the

cloud, mobility and social

analytics can provide a low-

cost opportunity as now

sector can leverage some of

the success of online banking

and e-commerce to build an

online product bouquet that

engages the customer with a

digital experience. Paced with

the industry challenges IFL

technology challenges were as

below

- Innovating with new

model

- Reducing the cost of

technology operations

- Managing

complexities of multi-

vendor services

- Attaining higher

availability and

performance

- Technology

obsolescence and

limited tenure to

extract ROI

Strategic Thought &

Solution

Transformation Journey Through Cloud – A Case Study CtrlS – Asia Largest Tier IV Datacenter & Cloud Services Provider 6/1/2016 [Edition 1, Volume 1]

If you would like to know more on our technology transformation and

Total Infrastructure Outsourcing decisions for your organization please

feel connect with us

For an organization like India

First Life which was looking

for a big leap crippled with

the traditional business model

heavily relying on legacy

platform which has limited

room to keep the pace of new

age IT. CtrlS drew inspiration

from Mckinsey a “two –speed

IT architecture” - one that

decouples the management of

customer-centric front-end

systems and applications from

the management of existing

transaction-oriented back-end

systems. In the similar the

legacy mainframe based

application was kept least

disturbed while the elements

which were candidates for

cloud adoption adoptions

were identified as part for

technology road-map. Once

the road-map was chartered

and formally approved by the

business. CtrlS defined the

initiatives ought to be

adopted by India First Life in

a phased approach:

Phase I – Colocation &

Remote Infrastructure

Monitoring

Transition services from

exiting service provider to

CtrlS RIM services. CtrlS

manages the IT of their Head

office and 13 other location

spread across India

geographies with 1500 end

users and 1300 IT asset

Remote Infrastructure

Management for the DC

Infrastructure has AS 400

support for the primary

Datacenter located at Reliance

DAKC.

Phase II – Implementing

on demand DR-as-a-

Service on cloud

India first migrated their DR

from Reliance Hyderabad to

CtrlS. The Hybrid Model of

Collocation and Cloud was

offered. Colocation was

namely for Group Asia and

Life Asia application; rest

application were migrated on

cloud with 39 instances with

per hourly billing for better

cost control. This provided

them the much needed a true

on demand DR-as-a-Service.

Phase III – Cloudification

of primary on cloud

India first migrated the entire

UAT setup from physical to

cloud platform with 63

instances including oracle

VM. The success of UAT

environment was replicated to

entire production

environment of primary

CtrlS – Asia Largest Tier IV Datacenter & Cloud Services Provider

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