Clyd_&_Co_AXA_Pres_v1

Technology and InnovationsHow usage impacts claims handling

AXA and Clyde & CoOur trusted relationship

30 years working together.

10,000matters in past year.

Across 24 offices in 14 countries.Key account client globally.

90 partners working with AXAglobally.

Case surgeries Training Seminars Secondments

Disruptors in Insurance

PriceComparison Websites

HealthIOT IOT On-Demand Insurance

Satellites MobileInternet Transactions&

Distribution

Drones CyberRisk Insurance

TelematicsBased Services

3DModelling SocialBrokers Peer-to-Peer Insurance

Blockchain

Self-DrivingCars Robotics Artificial Intelligence SharingEconomy Insurance

Policy & Claims Management Tools

Data & Analytics Peer-to-Peer (“P2P’)

Iot / Telematics

Auto Health Home

Online Distribution direct to consumer

The Insurance Tech Landscape





Distribution




Blockchain


Key Themes

Early adoption of technologyWe utilise this to...

Mechanise the admin-intensive,

time consuming parts of cases that require

no ‘lawyer-craft’

Provide you with a seamlessservice

As largest insurance law firm, we can

harness and unlock years of case experience to use for your benefit

PAST vs. NOW





Distribution




Blockchain


SHORTER TERM LONGERTERM

HIG

HER

IMPA

CT

LOW

ER IM

PAC

T


PAST NOW FUTURE

Legal Industry Disruptors

Clyde Scope PortalOur secureclientportal used for document storage and accessibility

Paper StacksAutomated document discover & predictive coding in place using Relativity

Case managementsystems IntegratedOur new case management system that enables our current systems to work seamlessly together and can be integratedwith bothclient andclaims systems, providing real time case updates

Electronic Court Rooms

E-bundles

Artificial IntelligenceIntroduction ofdocument content analysis and machine based learning

E-disclosure and Predictive Coding

Case Study

VWEmissions Scandal

• Defending Directors and Officers of VW• Documents

– Millions of emails, memos,reports– Multiple servers– Multiple individuals

E-disclosure and Predictive Coding

10 milliondocuments

5 milliondocuments

500,000documents

10,000documents

1

2

3

Started work

Downsizing by• De-duplication• Email threading

What is relevant?• Predictive coding vs standardelectronic

What really matters? (Preparing fortrial)• Searching• Clustering• Categorisation

4 New documentsreceived

Past Process VS. PresentRepeatreview Re-run electronicsearches

and Fed intoclusters

In the future...

Opponent Based Strategy & Reporting

Analysing data to provide reports and strategyon dealing with claimant lawfirms

Report on claimant firm’s exposure, overview of claimant market, file handling behaviours andthus

how to build an opposing strategy in response

Fraud Unit

Data matching to identify fraud

Traffic light systems to highlight potential fraud

Data is washed through software

Example

The Future

Use of A.I. and Machine Learning in Personal Injury

To assess and predict damages

Colossus damage evaluation tool

Over time becomes more accurate predicting theexpected damages range

Read medical reports and picks up key information based on parameters you set

Clyde & Co Innovation Lab

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Our offices