1

CMI Diploma in Public Service Leadership

2

Content

Work – based Designed by local employers Public Sector focus Leadership skills Up to date management theories Team work Collaborative Project

3

Accreditation

Chartered Management Institute Eligible to proceed towards Chartered Manager

status

Coventry University 60 Credits Level 5 (2nd year undergraduate level)

4

5

Progression

Promotion Leadership roles within public sector

Post Graduate Diploma in Management (Coventry University)

Masters Degree in Management (Aston) MBA (Birmingham)

6

Entry requirements

Employer support / approval Leadership role or potential role Time Commitment Willingness to learn from other organisations 500 words: why your attendance on the

course meets your employer’s strategic plans

7

Attendance / workload

One year course September – July or January - December 2 days per month at college

Bournville, Sutton Coldfield, Solihull, Tamworth, Halesowen, Shire Counties

4 half-day Action Learning Sets Project team meetings 6 hours per week study

8

Unit DPSL 1 – Public Services Leadership: From transactional to transformational

This unit is about how to develop your leadership.

It is also about how you manage communication to build effective working relationships with others and handle conflict.

9

Unit DPSL 2Planning the delivery of public service projects

This unit is about effectively planning and developing projects.

It will help you to explore the role of a project manager and carry out the activities needed to develop an effective project plan.

10

Unit DPSL 3 – Managing change

in the delivery of public services

This unit is about your role in meeting the challenges facing your organisation, and how you contribute to steering the organisation through change to achieve improved delivery

of public services.

11

Unit DPSL 4 – Leading and achieving service performance

This unit is about your role in ensuring that the teams and individuals within your area of responsibility are performing effectively to meet the business targets set.

12

Unit DPSL 5 – Planning to meet

public services customer requirements

This unit is about the need for managers to have a customer focus, identifying the requirements of stakeholders and planning delivery to meet those needs within organisational constraints.

It is also about the role of e-commerce and its implications for the manager.

13

Unit DPSL 6 – Managing team performance in the delivery of public services

This unit is about your role in the identification, planning, delivery, assessment and feedback of team/individual development in order to continually improve performance.

14

Unit DPSL 7 – Contributing to the

financial efficiency in public services

The Public Purse

This unit discusses current public sector financial strategy, best value, financial efficiency and basic budgetary principles.

15

Unit DPSL 8

The collaborative public services project

The collaborative project requires delegates, in small groups, choosing an area for investigation which has been highlighted as an issue by partner organisations.

The process of the research needs to be agreed between the delegates and the relevant partner organisations.

For example: investigating an area within an organisation to gain an insight into its culture, structure and problem solving; or investigating an agreed area within their own organisations and then combining the outcomes of the research into a single report.

16

Collaborative Projects: examples

Effective Partnership Working Reducing Carbon Footprint Engaging young people in community activity Improving Performance Development

Reviews Corporate Social Responsibility Use & Abuse of Email

17

CMI Diploma in Public Service Leadership

For further information, please contact Paul Francis at Bournville CollegePaul.francis@bournville.ac.uk0121 483 1109