CMMS/EAM - softworxsoftworx.co.za/wp-content/...CMMS-EAM-eHandbook.pdf · T he importance of Computerized Maintenance Management System (CMMS) soft-ware, also known as Enterprise

eHANDBOOK

CMMS/EAM

TABLE OF CONTENTSCMMS in action 3

Take your pick of apps and modules that integrate with your

core asset management system to mitigate risk, extend asset

performance, and manage the unexpected

Mobility add-ons for EAM/CMMS 10

New mobile management tools get data to whoever needs it,

wherever and whenever

How to breathe new life into your maintenance program 14

Leverage condition monitoring data to discover why assets

fail to better manage your asset ecosystem

AD INDEXIFS • mobility.IFSworld.com/us 9

infor • infor.com/eam 13

eHANDBOOK: Name of Handbook 2

www.plantservices.com

The importance of Computerized Maintenance Management System (CMMS) soft-

ware, also known as Enterprise Asset Management (EAM) software, continues to

rise for companies big and small. So does our dependence on these applications:

Regardless of your industry, location, and type of assets you maintain, CMMS software

has become a critical tool. Historically, asset-intensive companies benefited the most from

CMMS packages, but each year, more and more companies have seen the value of imple-

menting even the most basic asset management systems.

CMMS software’s growth in importance can be explained in part as riding the waves of a

perfect storm of many parallel trends. These trends include our increased fascination with

technology, a worldwide effort to become more sustainable, the need for regulatory com-

pliance, the ever-present pressure to cut costs, the rising threat of knowledge lost due to an

aging and retiring workforce, and the need to better manage mounting risks.

Some of these trends are positive, while others carry significant risks or trade-offs that need

to be properly managed. For example, the age-old drive to automate our plants and facili-

ties might be motivated by a significant return on investment; however, it also increases

our dependence on the people, processes, and systems such as a CMMS for maintaining the

more complex automated equipment. This article examines this and other key trends in the

CMMS world that may impact your business.

CMMS in ActionTake your pick of apps and modules that integrate with your core asset man-agement system to mitigate risk, extend asset performance, and manage the unexpected

By David Berger, P.Eng., contributing editor


eHANDBOOK: CMMS/EAM 3

CMMS: HUB OF A GROWING WHEELCompanies face big challenges, including

how to integrate the myriad software appli-

cations scattered throughout operations in

North America and around the world. Huge

opportunities exist for any company that

can seamlessly assemble the many pieces

of the integration puzzle. Properly integrat-

ing these islands of automation can pro-

duce significant benefits, such as increased

productivity, improved asset reliability, and

better decision-making capability.

Over the years, CMMS vendors have ex-

panded their core offerings beyond plan-

ning and scheduling, work management,

and spare parts inventory management.

Some vendors have added more sophisti-

cated maintenance modules that cater to

the more complex needs of today’s com-

panies. Additional modules include project

management, reliability-centered main-

tenance, condition-based maintenance,

service management, procurement, mobile,

safety and compliance, calibration, and

many other specialized functions.

In addition, core CMMS functionality has

been added that caters to a growing list of

asset classes and asset types that satisfy

the specific needs of your industry. For ex-

ample, this past decade has seen the emer-

gence of an array of features that deal with

linear assets, such as roads, railways, pipe-

lines, transmission lines, and parks. Similarly,

the core feature list has grown for manag-

ing asset types under all asset classes – e.g.,

plant equipment, facilities, fleet, infrastruc-

ture, and IT assets.

But one of the most impressive develop-

ments is the emergence of CMMS software

as the hub of a wheel of applications. As

the core grows, so too does the ability of

the CMMS to integrate with a massive list

of external applications, from data collec-

tion systems gathering data from the shop

floor and the field, to higher-level systems

such as sophisticated report generators and

business intelligence and decision-support

tools. In addition, there’s everything in be-

tween, such as Enterprise Resource Plan-

ning (ERP) systems, Geographic Informa-

tion Systems (GIS), Environmental Health &

Safety (EH&S) systems, Long-Term Capital

Planning systems, and a host of industry-

specific applications.

THE INTERNET OF THINGS (IOT)The idea of the CMMS as hub of a wheel

of integrated applications has been ad-

vanced greatly most recently by the

commercial application of the Internet

of Things. The IoT refers to connecting

stand-alone equipment and other “things”

to the internet for gathering and receiv-

ing data. For example, a hand-held mea-

surement device such as a multimeter or

vibration monitor might be given connec-

tivity to your CMMS through device-based

software and the internet to collect condi-

tion data during an inspection.



Even vehicles, facilities, and other physical

assets have become “smart assets” con-

nected through sensors, vendor software,

and the internet. The CMMS industry has

jumped on this massive opportunity to

either collect data from source, or through

some sort of data concentrator such as a

programmable logic controller (PLC) or

human-machine interface (HMI). Once data

is analyzed by the CMMS, such as whether

an upper or lower control limit is exceeded

for a given condition reading, an action then

can be initiated via IoT connectivity (e.g.,

providing on-screen follow-on instructions

to the equipment operator).

The excitement around IoT may explain the

recent interest of large equipment manufac-

turers in partnering with or even acquiring

CMMS packages to expand their product

and service offerings. In turn, IoT initiatives

lead to more timely and accurate data avail-

able to maintenance and operations teams

to analyze in an integrated environment

and ultimately drive improved reliability and

performance of what used to be proprietary

equipment and systems.

RISK MANAGEMENTAll of the excitement generated by the

improved technology, interconnectivity, and

systems capability tends to hide a darker

trend that lurks deep under the surface of

the waves. Smarter, more connected assets

are significantly more complex and costly,

and therefore carry greater risk if not prop-

erly maintained. Thus, the more advanced

CMMS vendors have done an excellent job

of adding risk management functionality.

Examples are as follows:

• Data security by group, role, or individual,

to prevent unauthorized actions

• Audit trail capability that tracks user

login and logout, as well as all changes

to the database

• Error-checking capability for validating

the format, range, or logic of data entered

by the user

• Risk scoring and prioritization of work

orders or projects, based on multiple user-

defined criteria (e.g., safety, operational,

financial, and reputational risks)

• Notification or alarming functionality to

alert management of any anomalous situ-

ations, such as when a key performance

indicator (KPI) is trending out of control

• Automated workflow, such as approvals

for ensuring that procedures are followed

• A powerful report generator and dash-

board that can filter and sort data in a

manner acceptable to management and

regulators

CASE MANAGEMENTThe work management process used for

managing the expected is well known, from

planning, to work initiation and scheduling,

to work execution and evaluation. Virtually

all CMMS packages offer solutions in sup-

port of this work management process.

However, not all CMMS vendors offer com-

prehensive software solutions for manag-



ing the unexpected. This is where both the

greatest risk and most significant benefits

lie – yet surprisingly, CMMS vendors have

historically fallen short in dealing effectively

with these events. Examples of the unex-

pected include:

• An asset failure that occurs much earlier

or later than expected, or the consequenc-

es of failure are much greater or less than

anticipated

• Off-normal conditions or an unexpected

condition trend line

• A material variance in internal or external

labor, material, or other cost when com-

paring actual versus plan/budget, for a

given project or work order

• A significant schedule or scope variance

such as work that takes much more/less

time than estimated on a job plan

• Incidents and regulatory deficiencies such

as EH&S events and near misses, or audit

deficiencies

• Recalls or a technical bulletin issued by

the OEM

• An internal or external customer com-

plaint or improvement idea

Each occurrence of the unexpected results

in the opening of a case, which remains

open until its disposition. Similar to the clas-

sic work-management workflow, the more

sophisticated CMMS software manages

cases through a number of steps, such as:

• Case Initiation – describing the case, assign-

ing a case owner, and launching any work

orders to take immediate corrective action

• Investigation – inputting data gathered by

maintainers and engineers, attaching any

relevant photos, forms, etc.

• Analysis – root cause analysis using

CMMS-based or external tools

• Risk Scoring – determining the probability

and impact of alternative remedies

• Management of Change – tools to conduct

a cost/benefit analysis of the following

alternative fixes: (a) short-term corrective

work; (b) work to prevent recurrence; (c)

changes to the work program (e.g., change

a maintenance policy, procedure, interval,

or drawing); and (d) changes outside the

work program (e.g., change the training

program, signage, or equipment design)

Although the case management process is

relatively new to the CMMS world, it’s quickly

becoming one of its most important func-

tions for managing risk and improving the

asset management work program over time.

MOBILE TECHNOLOGYProgress in terms getting the most out of

mobile solutions has been slow due to a

number of factors. First, people must deal

with many device types, brands, operating

systems, and communication platforms, and

technological changes are happening all the

time. This makes it difficult to develop and

maintain standard solutions compatible with

a given CMMS package.

Second, mobile computing devices such as

tablets and smartphones have significantly





less real estate on their screens than do

laptops. This makes it impossible to use the

same menu and screen layouts as those

used for desktop computers. Third, connec-

tivity via WiFi or cell technology has been

problematic, especially for field workers

working in remote locations.

Several CMMS vendors have endured

multiple rewrites of their mobile solutions

to get it right. The mobile functionality

must be tailored to the device type and

size, the environment in which it is used,

and the specific needs of the maintainer

that carries the device. This is a tall order

indeed, but there’s a significant increase

in productivity for those that succeed.

Companies have boasted gains of 15-25%

in productivity when mobile solutions are

successfully implemented.

Some of the features to look for on mobile

devices are the ability to:

• Download work orders to the mobile de-

vice, and then upload hours worked, work

done, and any photos taken

• Download asset history, drawings, maps,

and other documents for a given asset or

asset type

• Download parts and tools required, and

then upload what was used

• Use a built-in scanner for reading barcodes

or RFID tags on assets, parts, and badges

• Use a built-in GPS tracker for locating

maintainers, optimizing routes, and identi-

fying asset locations

• Enter and upload measures, readings, and

inspection results

• Enter and upload follow-on work requests

(e.g., upon inspection)

• Capture electronic and actual signatures

(e.g., third-party approval on a work order)

• Allow users to continue working on their

device even when the telecommunications

link has been dropped (i.e., “store and for-

ward” capability)

• Record the time automatically (i.e., “run-

ning clock” capability), using either a

button to start and stop the clock at the

beginning and end of a job, or by accumu-

lating time automatically whenever you

select a given work order

Finally, mobile solutions must have an

intuitive user interface. Mobile-based apps

should be easy to navigate and use, with

the work environment and size of the de-

vice considered in their design. The number

of keystrokes necessary to perform each

function should be kept to an absolute mini-

mum by ensuring a logical workflow and

screen layout, the use of predefined coded

fields instead of free-form text, and plenty

of navigation aids such as hyperlinks, bread

crumbs, tabs, and so on.

ANALYTICS AND REPORTING CAPABILITYIt seems that every year, CMMS vendors

raise the bar on the quantity and quality

of analysis and reporting tools. Root cause

analysis tools such as Fishbone diagram,



Taproot, SCAT, and other sophisticated

tools are relevant to both the work-man-

agement and case-management workflows.

Pareto analysis is useful for identifying

recurring problems. Correlation capabil-

ity is also important for understanding the

relationship between two variables, such

as determining if weather is an important

factor in why components of the same

make and model of vehicles are failing at

different rates across the country. Other

more sophisticated analysis tools are what-

if analysis, Monte Carlo simulation, failure

modes and effects analysis (FMEA), life-

cycle analysis, Weibull analysis, risk analysis,

regression analysis, and time series.

For reporting, some CMMS vendors con-

tinue to use external software packages

for more sophisticated slicing and dicing of

data from multiple data tables. However,

many CMMS vendors have a mix of options

built into their software, including:

• Listings that provide on-screen reporting

of master file information, such as a list of

work orders in backlog, a standard spare

parts list for a given asset, and equipment

hierarchy

• An ad-hoc query tool that can save re-

ports for reuse by an individual, or for

public consumption, with extensive filter-

ing and sorting capability as well as Bool-

ean logic and arithmetic capability

• Canned reports relevant to most compa-

nies but which can be custom-tailored to

each role or a given user’s requirements,

such as a schedule compliance report,

mean time between failure report, and

budget variance report

• A dashboard feature that can display me-

ters, stoplights, dials, graphs, ticker tapes,

etc., showing user-definable KPIs, perfor-

mance targets, service levels, variances,

work-order or project status, and so on, all

geared to the specific needs of a role or

individual

CONCLUSIONA modern CMMS is designed with the user

in mind, allowing users to easily configure

and navigate the system. Year after year,

this is a common objective for CMMS ven-

dors, but no easy task, given the tremen-

dous variability in user requirements.

In general, only a small fraction of the

functionality of a given CMMS is ever used

effectively. This remains one of the biggest

opportunities for both CMMS vendors and

users. For users, it’s less about which pack-

age is selected, and more about how the

software is implemented and used to its

fullest. CMMS vendors must continue to add

functionality to their software, but focus on

how to make it easier for users to configure,

learn, and exploit its full potential for com-

petitive advantage.

Email Contributing Editor David Berger, P.Eng,

executive partner and president of StraNexus

Inc., at [email protected].

MOBILITY. THE KEY TO REDUCING DOWNTIME.

We provide a clear path to mobility based on an EAM platform that has mobility built in from the ground up. With deep industry knowledge and experience in industrial manufacturing we are uniquely placed to provide mobile solutions that fit specific sector and business needs.

Find out more. mobility.IFSworld.com/us

http://mobility.ifsworld.com/us

Industrial production companies are seeking modern mobility solutions to improve

how assets, work, materials, and fleets are managed. When front-line workers are

equipped with mobile devices and electronic work-flow software instead of paper

and pens, it greatly improves efficiency and reduces costs. Major asset management

vendors are welcoming assistance from mobility specialists to extend the value of their

enterprise applications.

MOBILE WORK MANAGEMENTMobile work management solutions integrate data from EAM/CMMS systems and other

sources to streamline work planning, scheduling, approvals, execution, and tracking. The

Mobile Work Package (MWP) from eWorkMobility, a division of NextAxiom Technology,

provides single-click, real-time access to work functions from the user’s current loca-

tion; this, according to NextAxiom, improves productivity, reduces errors, and enhances

safety. MWP and related eWorkMobility solutions are designed to serve heavily regu-

lated industries such as nuclear power.

With MWP, “At a single site, we saw a $2.7 million return on investment and a payback

period of less than one year,” says Peggy Davis, senior vice president of support services at

Savannah River Nuclear Solutions in Aiken, SC.

Mobility Add-ons for EAM/CMMSNew mobile management tools get data to whoever needs it, wherever and whenever

By Sheila Kennedy



Data Glance’s Electronic Work Package

(eWP) offers a data management frame-

work and MobilePlus technology to allow

users to edit, validate, update, assign, au-

thorize, perform, and document work. Users

also can post feedback, approve work-order

closeouts, and archive documents.

Mobile work processes “relieve front-line

workers and supervisors from administra-

tive burdens” while giving them easy access

to information, says Lee Rogers, DataGlance

VP of strategy and solutions. “It enables

them to focus on getting the job done right,

safely, and in a timely manner.”

Ventureforth’s latest addition to its vMobile

Suite, vWork Scheduler, is designed to be a

one-stop shop for maintenance technicians

and supervisors interacting with Oracle

eAM. Besides offering planning and sched-

uling functions, it lets personnel in the field

drill down to asset and work-order details,

issue and return parts, close work orders,

enter time, and create work requests.

“Mobile personnel need deep functionality

in a self-supporting environment whether

or not there is a signal,” says Kevin Kling, a

product director at Ventureforth.

ASSET FAULT MANAGEMENTUnplanned faults hinder productivity, but

mobility minimizes the impact. EDI part-



Interested in more on how the IoT, machine learning, and predictive analytics are

changing the face of asset management? Download the IFS white paper “The disrup-

tive technologies set to drive change in EAM” to learn how to guide your facility

through digital transformation.

(link for sidebar: http://www.ifsworld.com/us/sitecore/media-library/as-

sets/2016/11/02/technologies-disrupting-eam/)

IFS WHITE PAPER

Interested in more on how the IoT,

machine learning, and predictive

analytics are changing the face of

asset management?

Download the IFS white paper

“The disruptive technologies set to

drive change in EAM” to learn how

to guide your facility through digital

transformation.

http://www.ifsworld.com/us/sitecore/media-library/as-

sets/2016/11/02/technologies-disrupting-eam/

http://www.ifsworld.com/us/sitecore/media-library/assets/2016/11/02/technologies-disrupting-eam/



nered with SCHAD to deliver EXTEND7000

to users of IBM Maximo EAM in automated

environments. With EXTEND7000, engi-

neers receive live, filtered alarm notifica-

tions from SCADA- or PLC-controlled

assets on their mobile device so they can

respond within seconds and then return

quickly to planned work.

“Users can leverage machine data to inter-

pret and predict future asset behavior right

from their handhelds,” says Jim Lindsay, a

vice president at EDI.

MATERIALS HANDLINGMobility simplifies materials handling,

as well. Radley Corp.’s Containerization

& Kitting solution combines automated

mobile data collection with unique data

structures to organize and track pallets,

containers, and fixed assets. The solution

uses Radley’s IntelliLabel technology to

generate serial numbers or “license plates”

of associated elements.

FLEETS AND TELEMATICSVehicles used in fleets and by field service

organizations require special attention. The

Cyan mobile product suite from Blue Dot

Solutions supports vehicle telematics; driv-

er vehicle inspection reports (DVIR); and

work, asset, and inventory management to

reduce fuel costs and improve driver safety

and productivity.

www.nextaxiom.com

www.dataglance.com

www.ventureforth.com

www.edatai.com

www.radley.com

www.bluedotsolutions.com

REFERENCE WEBSITES:

Keep production running and maximize asset productivity with Infor EAM

Equipment failure–detrimental to any business–is especially catastrophic

for manufacturers. Unexpected downtime cascades through the entire

production cycle, causing delays to order fulfillment and delivery.

Asset managers who need to keep their equipment performing no matter

what rely on Infor EAM to improve asset performance and minimize risk.

infor.com/[email protected]

Copyright ©2016 Infor. www.infor.com. All rights reserved.

http://infor.com/eam

Most companies have maintenance programs in place to prevent equipment fail-

ures. However, many of these programs still focus on tactical procedures to track

and fix assets—they don’t provide much analysis into why assets fail or predict

when they will.

With today’s focus on reducing operational expenses across the enterprise, it’s time to as-

sess your current procedures; determine what kind of asset management system you have

in place; and, depending on what you find, move to a more strategic process that incorpo-

rates predictive practices.

UNDERSTAND YOUR ASSETS’ MATURITY There are five stages to a firm’s asset management maturity, starting from the very basic

and progressing to a comprehensive enterprise-wide maintenance strategy. The stages

have followed the evolution of enterprise asset management (EAM) systems, from com-

puterized maintenance management systems (CMMS) to today’s advanced asset perfor-

mance management systems.

1. Operate. In this stage, you are reactive on all of your maintenance; you fix something when

it’s broken. You take few or no preventive measures. This approach raises downtime costs

and often results in lost sales. It prompts excessive safety stocks that reduce inventory

turns and increase pressure on cash flow.

How to breathe new life into your maintenance programLeverage condition monitoring data to discover why assets fail to better manage your asset ecosystem

By Kevin Price, Infor



2. Consolidate. Here, you recognize main-

tenance could be improved but can’t

properly fund a major overhaul in prac-

tices. You continue to focus on reactive

procedures but add some element of

planning, such as ensuring spare parts are

in inventory and, when practical, rebuild-

ing instead of replacing equipment.

3. Integrate. This is the stage when you

begin to emphasize financial aspects of

maintenance. In this stage, you should

communicate your return on invest-

ment to senior leaders to secure ex-

tra funding for additional preventive

measures such as routine inspections,

lubrications, adjustments, and sched-

uled service. Planning ahead will help

you to improve equipment mean time

between failures (MTBF).

4. Optimize. As time goes on, enterprise

participation grows. That means having

the support of management is critical—

and mandatory. You’ll be shifting towards

predictive maintenance, for which data

will be collected to understand when

failure is likely to occur and the busi-

ness impact. Your MTBF will significantly

improve during this stage because you’re

proactively managing risk.

5. Innovate. The final stage includes main-

tenance as part of a total company

system where you combine prior tech-

niques with operator involvement to free

maintenance technicians to concentrate

on repair data analysis and major main-

tenance activities.

MANAGE YOUR ASSET ECOSYSTEMA CMMS is usually tactical in nature. It pro-

vides an understanding of when to repair

assets and sets the flow for issuing and

tracking work orders. Such a system is well

suited to small single-plant operations with

limited resources.

However, a CMMS alone doesn’t take into

account the hierarchical nature of com-

plex assets. Assets aren’t isolated – in-

stead each consists of a complex system

of other components, likely interrelated to

assets across the plant floor. This hierar-

chical setup requires the ability to moni-

tor, track, report, and execute activities

based on an understanding of how one

move will impact another.

Modern asset management systems pro-

vide EAM tools to help manage the eco-

system, including:

• Asset hierarchies: These help manufac-

turers view assets from both a system

and positional perspective so they can

understand true costs of assets with the

aim to control, plan and avoid capital

expenditures.

• Inventory control: This provides real-time

visibility of inventory to help reduce inven-





tory and material costs while enhancing

purchasing control and efficiencies.

• Maintenance control and scheduling: This

functionality helps prevent overtime and

lag time, while improving maintenance

team effectiveness and work scheduling.

• Inspection management: These tools help

plan and control inspection routes and

measurement points, including ones high-

lighting vulnerability of critical assets.

• Regulatory and safety requirements:

Specific information capture and material

labeling requirements by categorization

help manage environmental inspections,

internal self-audits, spill reports, and all

safety-related matters; the right EAM tools

can track and manage key safety and

regulatory data related to assets, mainte-

nance and inventory.

• Warranty management: This tool keeps

track of asset warranty status to reduce

maintenance expenditures and prevent

unnecessary work and time on assets

under warranty.

• Asset analysis: Analytics can tell you why

assets fail, the costs to operate them and

where each asset is located to optimize

deployment.

Also, energy efficiency is often overlooked

as part of a company’s asset management

practice. Measuring energy efficiency is one

of the best-kept secrets about predicting

failure. Energy consumption actually can

indicate, far in advance of a failure, that a

problem is developing.

By monitoring energy usage of each asset,

you can tell which asset is either drawing

too little or too much energy and start your

inspections there. And, when integrated

with an asset management system, alerts

can trigger when energy consumption or ef-

ficiency reaches a predetermined threshold

for each asset and can initiate a case man-

agement incident requiring inspection.

BREATHE NEW LIFE INTO YOUR MAINTENANCE PROGRAMIt’s difficult to move forward if you don’t

know where you’ve been in the past. The

stages outlined earlier in this article provide

a good indicator of where you are in your

asset management program. You can rely on

five best practices to achieve your goal of a

strategic predictive maintenance program:

1. Assess your existing maintenance strat-

egy. Understand the past and establish

a performance baseline. For example,

analyze benchmarks such as percentage

of work that’s planned versus breakdown

related/reactive in nature. Further evalu-

ate these indicators by equipment class

or type to determine more accurate base-

lines and possibly even root causes of

failures. Also, determine your proficiency



in capturing and analyzing asset data.

The amount of data you can collect and

analyze will form the foundation for your

entire program. Often the information you

need to drive your decision-making and

processes can come from multiple dispa-

rate sources, including your asset man-

agement and production systems.

2. Identify your strategic assets. You don’t

need to use predictive maintenance for

all of your assets. Instead, identify your

strategic assets—the ones that directly

have an impact on your revenue. A part

is strategic if it’s essential for making

product, for example; its performance

and availability affect your output. In ad-

dition, consider production throughput

to determine to what extent equipment

failure would lower revenue. Failure of a

highly efficient production line that oper-

ates at high throughput may be more

tolerable to your business than stopping

a production line that struggles to meet

your throughput requirements.

3. Determine your best indicators of failure.

Failure occurs for different reasons and

varies by equipment, environment, and

operating requirements. For example, a

pump handling abrasive slurries may suf-

fer excessive vibration before experienc-

ing bearing and seal failure, while exces-

sive energy consumption may signal wear

problems in another pump. You can dis-

cover trends and patterns when you look

at the history of your assets’ performance,

combined with failure studies, reference

cases, and your own institutional knowl-

edge or experience. In addition, your most



important strategic assets could be moni-

tored for multiple indicators to minimize

production disruptions.

4. Automate analysis. Timely action based

on real-time operating data is instrumen-

tal to an effective predictive maintenance

program. Automating the process al-

lows you to take action on your real-time

analysis. Furthermore, industry-leading

EAM solutions now can assess the situ-

ation in real-time, including identifying

stalled work orders and issuing alerts

to escalate the matter and ensure work

is completed and regulations are satis-

fied. Actionable analysis derived from

software that includes a trending engine

can pinpoint problems, filter false alarms,

immediately notify stakeholders, adapt to

ever-changing conditions, and help drive

your asset management practice.

5. Measure and refine. You must continually

measure and refine your asset manage-

ment program to achieve better results

and ensure it expands to cover additional

assets and business processes. To do this,

you should identify the best opportuni-

ties for improvement, monitor the most

critical areas, implement enhancements,

and measure them. You must evaluate

the impact of process changes across the

program, not just at one data point.

With today’s leaner supply chains and

reduced safety stocks, you must be able to

minimize the time it takes to correct issues

and increase your equipment availability.

While there are many different approaches

to measurement, from OEE to MTBF and

energy efficiency, there’s no single Holy

Grail for measurement—you must find one

or a combination of several that best meet

your needs.

Kevin Price is product director

at Infor EAM, and has been in

the Enterprise Asset Manage-

ment software industry most of

his professional career in product

management and product strat-

egy capacities. For the last 20+ years Kevin has been

globally responsible for Product Management, Product

Marketing, and Strategy functions for Infor EAM.

Contact him at [email protected].

Interested in more on using your

CMMS/EAM systems to energize your

maintenance program? Download the

Infor white paper “How to fix your

maintenance program” to learn even

more about establishing a proactive

maintenance culture at your facility.

http://www.infor.com/content/executive-briefs/how-to-fix-your-maintenance-program.pdf

How to fix your maintenance program

http://www.infor.com/content/executive-briefs/how-to-fix-your-maintenance-program.pdf

Make the most of limited resources with enterprise asset management

In manufacturing, what is more crucial than the equipment itself? Down-

time, which is detrimental to any business, is especially damaging and

costly for manufacturers. Read this guide to learn why more manufac-

turers are turning to EAM software, and download resources including

demos, customer stories, white papers, and other content.

http://www.infor.com/content/brochures/make-the-most-of-limited-resources-with-eam.pdf/



Keep production running and maximize asset productivity with Infor EAM

Equipment failure–detrimental to any business–is especially catastrophic

for manufacturers. Unexpected downtime cascades through the entire

production cycle, causing delays to order fulfillment and delivery.

Asset managers who need to keep their equipment performing no matter

what rely on Infor EAM to improve asset performance and minimize risk.

infor.com/[email protected]

Copyright ©2016 Infor. www.infor.com. All rights reserved.

MOBILITY. THE KEY TO REDUCING DOWNTIME.

We provide a clear path to mobility based on an EAM platform that has mobility built in from the ground up. With deep industry knowledge and experience in industrial manufacturing we are uniquely placed to provide mobile solutions that fit specific sector and business needs.

Find out more. mobility.IFSworld.com/us

The Disruptive Technologies Set to Drive Change in EAM—How to Prepare

Businesses are undergoing massive digital transformation, creating op-

portunities to leverage emerging technologies and enabling fresh ap-

proaches to business practices. These long-term shifts in how we use

technology require a strategic approach if they are to provide bottom-

line benefits. Enterprise asset management (EAM) is particularly influ-

enced by these advances—with more asset-centric, real-time data avail-

able to be fed back into centralized systems.

The driving forces include:

• Connectivity

• Real-time data communication

• Internet of Things (IoT)

• Cloud computing

• Cognitive computing/machine learning

Download the white paper to learn about these trends and how to prepare for them.http://www.ifsworld.com/us/sitecore/media-library/assets/2016/11/02/technologies-disrupting-eam/

ADDITIONAL RESOURCES

http://infor.com/eam

http://mobility.ifsworld.com/us

http://www.infor.com/content/brochures/make-the-most-of-limited-resources-with-eam.pdf/

http://www.ifsworld.com/us/sitecore/media-library/assets/2016/11/02/technologies-disrupting-eam/

Documents

CMMS/EAM - softworxsoftworx.co.za/wp-content/...CMMS-EAM-eHandbook.pdf · T he importance of Computerized Maintenance Management System (CMMS) soft-ware, also known as Enterprise