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The St Richard’s Hospice mission is to enhance, through specialist palliative care and education,
the quality of life of patients and those important to them, suff ering from cancer or
other life-threatening illnesses.
St Richard’s HospiceWildwood Drive
WorcesterWR5 2QT
Tel:01905 763963Fax: 01905 760938
Email [email protected]
Registered charity no 515668
August 2014
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St Richard’s HospiceSt Richard’s Hospice offers free excellent specialist palliative care and compassion to patients living with cancer and other life-threatening illnesses and supports their families. Each year we support over 2,500 patients and family members in Worcestershire.
How to access our servicesPatients can be referred by their GP, consultant at the hospital, district nurse, relative or friend. They can also refer themselves. In all cases the GP, who is the key person in charge of that patient’s care, will be contacted. We will then telephone to assess individual needs and agree how St Richard’s can best support the patient and their family. This may include telephone support, a home visit or clinic appointment. At all stages we will work in partnership with the community teams and acute hospital services involved in the patient’s care. If you would like more information about referral please contact our Triage Nurse on 01905 763963 or email [email protected]. The referral form is available on the St Richard’s Hospice website www.strichards.org.uk/referrals.
How we fund our servicesSt Richard’s Hospice is an independent charity established 30 years ago in Worcestershire.
We provide our all-encompassing care to patients and families at no charge.
We rely on donations and gifts in Wills for three quarters of our funding with the remainder coming from the NHS.
To fi nd out how you can help visit www.strichards.org.uk or call the Fundraising Team on 01905 763963 email [email protected]
CO-ORDINATED COMPASSIONATE COMMUNITY CARE
CCCC
St Richard’s Hospice Nurse Specialists
Our highly trained Nurse Specialists see patients in their own homes, GP practices and other settings and offer support by telephone. They are trained to restore confidence and control back into the lives of patients and families affected by illness and treatments. Our Nurse Specialists are not ‘Macmillan Nurses’ as they do not receive any funding from Macmillan Cancer Support. However they do the same job in supporting patients and families.
Spreading the knowledge of specialist care out to the community
We pass on our expertise to enhance patient care through our Education and Training Centre. Health Care
professionals, staff from care homes and students are among those who benefit through learning and updating clinical skills. St Richard’s Hospice staff and volunteers receive regular, on-going training.
Spiritual care and chaplaincy
Whatever the philosophy or faith of a patient or family member, the Chaplaincy team offers sensitive and understanding support in many ways.
St Richard’s Hospice Community volunteers
When our patients need that extra hand with everyday tasks at home or would just like some company, our Community Volunteers can help. They are local, caring people who are trained to offer support alongside the hospice teams.
Out patients clinics
St Richard’s has set up Renal, Respiratory, Cardiology and Parkinsons’ Clinics offering medical and emotional support as well as links to other hospice services. Funded by NHS South Worcestershire Clinical Commissioning Group. (SWCCG)
Day Hospice
Patients come to the hospice for a day of support and care. They can see medical and nursing staff, have a whirlpool bath or complementary therapy such as a massage; enjoy lunch, and socialise while carers can also benefit from having some time to themselves.
Triage and on call 24/7
The triage team answer all telephone enquiries, providing immediate advice or quickly directing callers to the most appropriate service and support.
Family Support Team
Our dedicated staff and trained volunteers offer a comprehensive and specialist service to patients and families including counselling, social work and citizen’s advice. They provide support for children and adults through a variety of groups during the daytime and evening. The Team works in the community and the In-patient Unit and also offers pre and post-bereavement support to patients and families.
The In-patient Unit (IPU)
A dedicated and skilled nursing team, who are experts in the field of specialist palliative care, on hand 24 hours a day to manage patients’ symptoms and where, if they so choose, patients may spend the last few days of life in comfort and dignity.
Hospice at Home
Our Hospice at Home team helps patients who wish to stay at home at the end of life and also supports patients and carers with occasional care. Care can be provided both day and night, allowing family members to take some time out knowing that their loved ones will be cared for and looked after. CCCCCO-ORDINATED
COMPASSIONATE COMMUNITY CARE
