COACHING PROFESSIONAL

a quantet group company

COACHING PROFESSIONALL5

At The Apprenticeship College, we are all about the learner! We break the mould of apprenticeship programmes, and each apprenticeship is designed to make a real difference through engaging and innovative learning. We aim to build trusted partnerships with our clients and become a key part of your training delivery, enhancing the performance and capabilities of your people.

/// I wa n t e d t o s ay a b i g t h a n k yo u f o r yo u r c o n t i n u e d s u p p o r t a n d e n c o u r a g e m e n t. Yo u ’ v e r e a l ly a s s i s t e d m e p e r s o n a l ly, u lt i m at e ly i m p r o v i n g m y c o n f i d e n c e a n d d e v e l o p m e n t. /// SCOTT, LEARNER

We understand that employers have a choice in who they pick to deliver their apprenticeship training. That is why we provide a training experience that is different, memorable and impactful. We don’t use the same trainer to deliver an entire programme, but have different specialist trainers delivering our workshops because we feel our learners deserve the best. All of our trainers deliver commercial training so our apprenticeship delivery is of commercial quality.

Theatre based learning forms a part of all of our programmes, the amount depends on the subject area. We use professional actors to deliver scenario based training. In a safe environment, learners are able to observe our actors recreate their world in front of their eyes and experience a real work situation with the purpose of developing your workforce.

There are a number of principles that guide and govern how we design and deliver training. We take time up front to understand current capability and experience, and tailor the experience to meet the development needs of each individual on the programme.

The workshop experience will be delivered in a fun and creative way to build learner engagement, whilst also doing what it needs to do – building skills, knowledge and behaviours. The experiences will aim to meet all learning preferences, using a range of techniques– face to face sessions, live –virtual sessions, coaching and peer learning, to suit the topic, context and desired outcome. Every module, conversation and activity will aim to make a difference, have ‘real-world’ context and be immediately actionable back in the day job.

College

The ApprenticeshipLearners are supported at every stage of their journey – we want individuals to feel they can ask the questions and seek the help they need to get the results they want. We are proud to say that we have a 99% success rate at End Point Assessment.

Coaching Professional Level 5Coaching Professional Level 5 32

COACHING PROFESSIONAL

Programme Overview

and Skills Developed

Coaching is a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly changing environments.

Effective coaching helps to unlock the potential and performance of your employees and therefore contribute substantially to business improvement.

Coaches work with individuals or teams to focus on releasing potential, self -development, building relationships and performing at a higher level.

Developing coaching in your business can be vital to the confidence and success of your people. Coaches will learn the philosophies of coaching, methods and techniques such as neurolinguistics and advanced listening as well as theories and workplace practice. This programme will equip your employees with the skills to tackle a wide range of situations.

Effective coaching contributes toward the strategic goals and objectives of a business and its culture. Learners on this programme will be a current or aspiring coach with a view to develop, support and unlock potential in others as well as themselves. Coaches can work in any role or department within a business and the programme is not job specific.

Our apprenticeships are thematic. Our training is designed to understand how to prepare and conduct coaching for individuals and teams. Learners will understand how to develop a coaching strategy for your organisation and enhance the coaching culture.

They will develop a deep understanding of the ethics around coaching and the boundaries that must be respected, and perhaps most importantly to deliver coaching in an effective, professional and impactful way.

L e v e l 5

D u r at i o N 1 3 m o n t h s

L e v y va l u e £ 5 , 0 0 0

C o - f u n d e d va l u e £ 2 5 0

I n d u c t i o n 1

M e e t t h e E x p e r t s 1

W o r ks h o p s 1 0

S k i l l s c o a c h i n g C o a c h i n g s e s s i o n s a n d c o n t i n u o u s s u p p o r t

S u p p l e m e n ta ry l e a r n i n g o n l i n e d i g i ta l s e s s i o n s

C o u r s e S u m m a ry

/// T h e i r e x t r a o r d i n a ry s e t o f s k i l l s, g r e at k n o w l e d g e a n d g e n e r a l a p p r o a c h o f m at t e r s wa s s h o w n t h r o u g h o u t t h e w h o l e s e s s i o n , r e s p e c t i n g a l o n g l i s t o f r e q u i r e m e n t s a n d a l s o k e e p i n g i n m i n d t h e c u r r e n t s i t u at i o n t h at i s a f f e c t i n g e a c h i n d i v i d u a l – t h e i r p r o f e s s i o n a l i s m i s o u t o f t h e b ox a n d s p o t o n ! 5 * * * * * /// L e a r n e r

Coaching Professional Level 5 Operations & Departmental Manager Level 5 54

S k i l l s C o a c h i n g S e s s i o nEmbedding learning from Workshop 4

S k i l l s C O A C H I N G S e s s i o nEmbedding learning from Workshop 6

S k i l l s C O A C H I N G S e s s i o nEmbedding learning from Workshop 7

S k i l l s C O A C H I N G S e s s i o nEPA PREP part 1



S k i l l s C O A C H I N G S e s s i o nEmbedding learning from

Workshop 1

S k i l l s C O A C H I N G S e s s i o nEmbedding learning from

Workshop 2

S k i l l s C o a c h i n g S e s s i o nLinking programme to individual job role

R E C O R D E D C o a c h i n g S e s s i o nPrepare & deliver for monthly

coaching session


coaching session


coaching session

R E C O R D E D C o a c h i n g S e s s i o n








F u n c t i o n a l S k i l l s S e s s i o nif required

K N O W L E D G E c h e c k

K N O W L E D G E Ta s k Problem Solving and

Decision Making

K N O W L E D G E C H E C K

K N O W L E D G E C H E C K

D i g i ta l S e s s i o n

D i g i ta l S e s s i o n

D i g i ta l L E A R N I N G S e s s i o n

W O R K P L A C E M E N T O R M E E T I N G

W O R K P L A C E P R A C T I C EEmbed workshop learning in daily practice

I n d u c t i o n

W o r ks h o p 2 Wellbeing session 2

W o r ks h o p 3 Developing your

role as a coach

W o r ks h o p 4 Stakeholder

Management

W o r ks h o p 6 Practical coaching session 1

W O R K P L A C E M E N T O R M E E T I N G Recoding monthly coaching

activities

W O R K P L A C E M E N T O R M E E T I N G Recoding monthly coaching

activities

W O R K P L A C E M E N T O R M E E T I N G Recoding monthly coaching activities

W O R K P L A C E M E N T O R M E E T I N G Recoding monthly coaching activities








W o r ks h o p 1 Fundamentals of Coaching

L e a r n i n g E va l u at i o nSkills Scan (Learner, Line

Manager and Skills Coach)

L e a r n i n g E va l u at i o n

L e a r n i n g E va l u at i o n

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3 6

3 8

5 1

3 9

4 1

4 5

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5 2

5 4

5 5

5 7

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3 4

3 33 2

3 13 02 92 8

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2 4

1 1

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2 2

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0 2

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0 1

W o r ks h o p 5 Professional communication (TBL)

W o r ks h o p 7 Wellbeing session 2

W o r ks h o p 8 Coaching theories and models

W o r ks h o p 1 0 Organisational culture and coaching techniques

W o r ks h o p 9 Practical coaching session

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0 8

0 5

1 4

1 5

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2 1

1 9

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F u n c t i o n a l S k i l l s S e s s i o nwhere required

4 0

5 3

6 7

Our Coaching Professional programme is delivered over a 13 month period. The learning programme is made up of a series of workshops led by our commercial level, specialist trainers, business coach and wellbeing coach all delivering on their area of expertise.

Each workshop covers a specific topic area designed to build knowledge, develop key skills and behaviours needed to be an effective Coach. Each workshop is designed carefully to enhance the capabilities of the learner and to be utilised as soon as they return to work.

All of our learners are supported by a dedicated skills coach. They will support individuals through the learning journey, be there to answer any questions, assess all work produced and guide each learner to a successful outcome.

All government funded apprenticeship programmes require learners to achieve the appropriate standard of Maths and English. Learners will be supported by one of our Functional Skills Tutors who will ensure individuals are equipped to complete the English and Maths.

Learner Journey

S k i l l s C o a c h

W o r ks h o p s

F u n c t i o n a l S k i l l s

Every apprenticeship programme we deliver can be facilitated via a blended approach – face to face and/or live, virtual delivery.

Coaching Professional Level 5 Coaching Professional Level 5

InductionThe first session introduces you to the programme in detail, giving an overview of each workshop. We also complete the formal enrolment paperwork and demonstrate the online learning environment. This will begin your development journey by understanding and exploring learning styles.

MEET THE EXPERTSAs part of the induction learners meet the expert coaches they will be working with throughout the learning experience. The session provides an opportunity to ask question and gain a more in - depth understanding of the journey they are about to embark on.

WORKSHOP 1 F U N D A M E N TA L S O F C O A C H I N GThis first workshop in the programme introduces the apprentice to the basic differences between coaching & mentoring, relevant legislation and understanding the theories of learning & reflective practice.

It sets the foundation to develop their understanding of the most popular theories of learning & reflective practice such as Kolb, Gibbs & Schon.

WORKSHOP 2 W E L L B E I N G S E S S I O N 1This session focuses on the benefits of mindfulness through exploring different concepts of wellbeing, meditation, sound healing, yoga and breath work. This will include developing a further understanding towards our everyday mental and physical health by sharing thoughts and insights on helpful coping mechanisms responding to experiencing anxiety, fear, stress and procrastination. The session aims to provide practical and meaningful steps forward to help integrate this knowledge into everyday life.

WORKSHOP 3 D E V E L O P I N G yO U R R O L E A S A C O A C HThis workshop focuses on developing the individual’s ability to looks introspectively; use tools like Johari window to improve self-awareness and develop techniques to manage time. It also spotlights the topic of emotional intelligence with particular emphasis on theories of Goleman and Salovey & Myer and their application to self.

WORKSHOP 4 S TA K E H O L D E R M A N A G E M E N TThis workshop gives focusses on contracting & re-contracting in the context of coaching, dwells on some of the key stakeholder management theories transactional analysis & power dynamics. It also sheds the light on working with some challenging stakeholders, goal setting and management of boundaries within an ethical & legal framework.

WORKSHOP 5THEATRE BASED LEARNING

P R O F E S S I O N A L C O M M U N I C A T I O NThis Theatre based learning workshop focusses on honing an apprentice’s communication skills to become a better professional and an effective coach. The specific skills targeted to be improved include verbal/ non-verbal communication, listening skills, rapport/ trust building, delivering meaningful feedback and questioning techniques. This workshop is brought to life with professional actors enacting real play scenarios and through forum theatre.

/// g r e at r e a l l i f e e x a m p l e s, i n s p i r at i o n a l , l o v e d t h e t r a i n e r a n d a c t o r s a p p r o a c h . /// L e a r n e r , I m p e r i a l C o l l e g e L o n d o n

98 Coaching Professional Level 5 Coaching Professional Level 5

WORKSHOP 6 P R A C T I C A L C O A C H I N G S E S S I O N 1This session aims to bring all the theoretical aspects learnt so far into the practical world. This will include live coaching session on one or more peers and getting feedback on the current strengths and areas of development. The key learning points captured so far in the coaching journey will be further developed using action planning. Expert feedback from a business coach and peer feedback will be the cornerstones of this practical skills development session.

WORKSHOP 7 W E L L B E I N G S E S S I O N 2This session focuses on the benefits of mindfulness through exploring different concepts of wellbeing, meditation, sound healing, yoga and breath work. This will include developing a further understanding towards our everyday mental and physical health by sharing thoughts and insights on helpful coping mechanisms responding to experiencing anxiety, fear, stress and procrastination. The session aims to provide practical and meaningful steps forward to help integrate this knowledge into everyday life.

WORKSHOP 8 C O A C H I N G T H E O R I E S & M O D E L SThis workshop focusses on the underpinning models, theories & psychological approaches that influence effective coaching. The key concepts targeted are NLP, GROW model, Kline’s thinking environment etc. The application of these theories & models beyond the core communication skills to bring about insight and learning are key objectives of this workshop.

WORKSHOP 9 P R A C T I C A L C O A C H I N G S E S S I O N 2This session aims to bring all the theoretical aspects learnt so far into the practical world. This will include live coaching session on one or more peers and getting feedback on the current strengths and areas of development. The key learning points captured so far in the coaching journey will be further developed using action planning. Expert feedback from a business coach and peer feedback will be the cornerstones of this practical skills development session.

WORKSHOP 10 O R G A N I S A T I O N A L C U LT U R E & C O A C H I N G T E C H N I Q U E S This workshop focusses on the organisation’s culture, values & beliefs and how these impact on an individual’s professional behaviour. Inclusion, diversity & bias theory is also a key component of this workshop and how these can be integrated into the coaching practice to develop a coherent model of coaching suitable for the whole organisation.

/// I r e a l ly e n j oy t h e s e s e s s i o n s a n d a lways c o m e away f e e l i n g I h av e l e a r n e d n e w s k i l l s. /// L e a r n e r

1 11 0 Coaching Professional Level 5 Coaching Professional Level 51 0

/// I t wa s s u c h a g r e at m o r n i n g. I a lways h av e t o d r a g m ys e l f away f r o m t h e s e s e s s i o n s, a s t h e y a r e a lways s o i n t e r e s t i n g ! ! T h e t r a i n e r wa s r e a l ly e n g a g i n g a n d c l e a r ly v e ry e x p e r i e n c e d – t h e t i m e j u s t f l e w by. // A i l i s h , I m p e r i a l C o l l e g e L o n d o n

Wellbeing in its simplest term is the state of being comfortable, healthy or happy. A higher level of wellbeing means that in some sense an individual’s or group’s condition is more positive. It can lead to having more confidence, building self-esteem or having good relationships with others.

The world we live in is complex, our hectic lives can mean we sometimes forget to check in with ourselves. Looking after your wellbeing can take various different forms, and it may be different for everyone. Whether it is the first you have heard on this topic, or something you have experienced before wellbeing practice is a fantastic way to develop personally as well as supporting the ethos behind coaching.

Understanding the need for wellbeing, whether as an individual or a community helps us work together to improve the quality of our lifestyles.

A coach is far more successful if they themselves are feeling comfortable, centred and open to listening and supporting. Wellbeing practice supports all of these things.

Introducing techniques, mind set and awareness about how individuals can focus on their own wellbeing will only have a positive outcome.

Our specialist Wellbeing Coach is highly experienced in delivering sessions in a variety of disciplines and we are delighted to offer this as part of the Coaching professional programme.

WELLBEING

Coaching Professional Level 5Coaching Professional Level 51 2 1 3

All of our development programmes, whether that be an apprenticeship, a shorter commercial course or a one day workshop are all designed to work together to deliver a development path for your workforce and their career aspirations.

The Apprenticeship College will develop a learning journey that achieves the expectations of the learner and the employer.

Starting with the Coaching Professional programme develops knowledge, skills and behaviours that can set the foundation for building a rewarding and successful path as a coach. We understand that a career path is not linear, the good news is that there an apprenticeship available to support individuals on whatever path they choose.

Our learning offer covers a wide variety of knowledge, skills and behaviours and can cater for any level or job role in your business. Anyone from senior directors, mid -level managers, operations assistants or new employees can benefit from our commercial sessions.

They are designed to compliment our apprenticeship programmes too and can add value and dimension to the apprenticeship delivery. They can also be delivered as stand -alone workshops and support ongoing learning and development for your workforce.

You have to

to reach

take the journey

the destination

COACHING PROFESSIONAL L5

yo u r b r a n d a s a l e a d e r

P R E S E N TA T I O N S K I L L S

operations and department manager

B R E A T H W O R K

P R A C T I C E

P E R S O N A L I T Y P R O F I L I N G T O O L

( M Y E R S B R I G G S )

M E D I TA T I O N P R A C T I C E

L E V E L 5 A P P R E N T I C E S H I P

Dealing with stress and anxiety at work

Improving employee wellbeing

Coaching Professional Level 5Coaching Professional Level 51 4 1 5

www.apprenticeship-college.co.uk

020 3651 4747

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COACHING PROFESSIONAL