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Coaching

Business Leadership- Session

13

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Coaching Defnition

• Helping people to grow

• Coaching is an interactive processthrough which managers aim to solveproblems and develop employeecapability

• hy is coaching an imperative!particularly in today"s businessconte#t$

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%mportance

• Developing people and &osteringgrowth is one o& the competencies o&a leader

• Coaching is a tool &or this

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'lements o& success&ulcoaching

 (echnical help

)ersonalsupport

'motional bond

%ndividual

challenge

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Benefts to organi*ation and

coachee

• +vercoming per&ormance problems

• Developing employee s,ills

•

%ncreasing productivity• Creating promotable subordinates

• %mproving retention

•

ostering a positive wor, culture

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hat is in it &or the coach$

• '#cellent tool to motivate

• Lasting relationship with team

•

'nhance your per&ormance• 'nhance your status

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hen is coaching done

• .irtually a continuous process

• Specifc instances/ – )er&ormance dialogue

 – +nboarding0 induction

 – all in per&ormance

 – roup problems

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 (ypes o& coaching &rom emotional

perspective

Negative Emotional Attractor (NEA)

• ocus on wea,ness and as, person to correct

• 2elationship is not created

• eural networ,s shut down- Coachee tends to become de&ensive

•

o lasting results

Positive Emotional Attractor (PEA)

)erceived sel& is identifed through/

• Strength discovery

•

eedbac,• 2elationship is created

• %D) is created

• eural networ,s are not shut- Lasting results

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our step process

Step- 1/ )reparation

• ain understanding by observing4 %denti&ystrength! wea,ness

Step- 5/ Discussion• 6rrive at a mutually agreeable coaching plan

• 6rrive at specifc coaching goals andtimelines

Step- 3/ 6ctive Coaching

Step- 7/ ollow up

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During the discussion

• 6s, probing 8uestions

• +pen ended versus closed ended 8uestions

• Be an active listener

• )araphrasing

• Listen &or emotions behind words• 9ove to discuss causes

• :se data wherever possible

• ive and receive &eedbac,

•

6void generali*ations• Be sincere

• Be realistic- &ocus on &actors the individual can control

• Don"t play ; od

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=uestions$$$$