Cod Consum

8/19/2019 Cod Consum

1/14

LEGE nr. 296 din 28 iunie 2004 (**republicată**)(*actualizată*)privind Codul consuului*)

E!"#E$#% PARLAMENTUL&'L"C# $% MONITORUL OFICIAL nr. 224 din 24 martie 2008+ata intrarii in ,i-oare % 24 artie 2008

ora actualizata ,alabila la data de % / decebrie 20/1&rezenta ora actualizata este ,alabila de la 22 iulie 20/0 pana la data selectata

----------* Te!t"# rep"$#i%at a# #e&ii a '()t p"$#i%at n MONITORUL OFICIAL nr. 224 din 24 martie 2008. A%ea)ta e)te

'(rma a%t"a#i+at, de .C. Centr"# Terit(ria# de Ca#%"# E#e%tr(ni% .A. p/n, #a data de 1 de%em$rie 203 %"m(di'i%,ri#e i %(mp#et,ri#e ad")e de LE5EA nr. 6 din 2 i"#ie 200.

** Rep"$#i%at, n temei"# prevederi#(r art. 7 #it. e din tit#"# III a# Le&ii nr. 692001 privind %(m$aterea pra%ti%in%(re%te a#e %(mer%ian:i#(r n re#a:ia %" %(n)"mat(rii i arm(ni+area reement,ri#(r %" #e&i)#a:ia e"r(pean, privinpr(te%:ia %(n)"mat(ri#(r3 p"$#i%at, n M(nit(r"# O'i%ia# a# R(m/niei3 Partea I3 nr. 8;; din 28 de%em$rie 20013 d/nd

)e te!te#(r ( n(", n"mer(tare.Le&ea nr. 2;692004 privind C(d"# %(n)"m"#"i a '()t p"$#i%at, n M(nit(r"# O'i%ia# a# R(m/niei3 Partea I3 nr. ;

i"#ie 2004 i a mai '()t m(di'i%at, i %(mp#etat, prin<- Le&ea nr. 69200 pentr" m(di'i%area i %(mp#etarea "n(r a%te n(rmative din d(meni"# pr(te%:iei %(n)"mat(r

n vederea re)pe%t,rii an&a=amente#(r a)"mate de R(m/nia pentr" aderarea #a Uni"nea E"r(pean,3 p"$#i%at, nM(nit(r"# O'i%ia# a# R(m/niei3 Partea I3 nr. .41 din ; de%em$rie 200>

- Le&ea nr. 4292006 pentr" m(di'i%area i %(mp#etarea Le&ii nr. 2;692004 privind C(d"# %(n)"m"#"i3 p"$#i%at, M(nit(r"# O'i%ia# a# R(m/niei3 Partea I3 nr. ;68 din 4 de%em$rie 2006.

C&. "+ispozi3ii -enerale

ART. Pre+enta #e&e3 den"mit, n %(ntin"are C(d"#3 are %a ($ie%t reementarea rap(rt"ri#(r ="ridi%e %reate ntre (perat(

e%(n(mi%i i %(n)"mat(ri3 %" privire #a a%?i+i:i(narea de pr(d")e i )ervi%ii3 in%#")iv a )ervi%ii#(r 'inan%iare3 a)i&"r%adr"# ne%e)ar a%%e)"#"i #a pr(d")e i )ervi%ii3 in'(rm,rii #(r %(mp#ete i %(re%te de)pre %ara%teri)ti%i#e e)en:ia#e a#ea%e)t(ra3 ap,r,rii i a)i&"r,rii drept"ri#(r i intere)e#(r #e&itime a#e %(n)"mat(ri#(r mp(triva "n(r pra%ti%i a$"+ive3parti%ip,rii a%e)t(ra #a '"ndamentarea i #"area de%i+ii#(r %e i intere)ea+, n %a#itate de %(n)"mat(ri.

ART. 2Prevederi#e pre+ent"#"i C(d )e ap#i%, %(mer%ia#i+,rii pr(d")e#(r n(i3 '(#()ite )a" re%(ndi:i(nate3 i a )ervi%ii#(r3

in%#")iv a )ervi%ii#(r 'inan%iare3 de)tinate %(n)"mat(ri#(r3 %(ntra%te#(r n%?eiate %" %(n)"mat(rii3 re&"#i#(r privindp"$#i%itatea pr(d")e#(r i )ervi%ii#(r3 %" e!%ep:ia pr(d")e#(r i )ervi%ii#(r %are )"nt reementate prin #e&i )pe%ia#e3

pr(d")e#(r %are )e %(mer%ia#i+ea+, %a anti%?it,:i i a pr(d")e#(r ne%e)ar a 'i reparate )a" re%(ndi:i(nate pentr" a 'i"ti#i+ate3 %" %(ndi:ia %a (perat(r"# e%(n(mi% ), in'(rme+e %(n)"mat(r"# de)pre a%ea)ta.ART. A%te#e n(rmative privind pr(te%:ia %(n)"mat(ri#(r n" tre$"ie ), in%#"d, $ariere n %a#ea #i$erei %ir%"#a:ii a m,r'"

i )ervi%ii#(r.ART. 4Prin%ipii#e de $a+, a#e pr(te%:iei %(n)"mat(ri#(r )"nt<a %(ntradi%t(ria#itatea - pre)"p"ne a)i&"rarea p()i$i#it,:ii per)(ane#(r a'#ate pe p(+i:ii diver&ente de a )e e!prim

privire #a (ri%e a%t )a" 'apt %are are #e&,t"r, %" p()i$i#a n%,#%are a di)p(+i:ii#(r privind pr(te%:ia %(n)"mat(ri#(r>


2/14

$ %e#eritatea pr(%ed"rii de %er%etare - pre)"p"ne ($#i&a:ia a"t(rit,:ii %(mpetente n d(meni"# pr(te%:iei%(n)"mat(ri#(r de a pr(%eda3 ',r, nt/r+iere3 #a %er%etarea )e)i+,rii %(n)"mat(ri#(r3 %" re)pe%tarea drept"ri#(rper)(ane#(r imp#i%ate i a re&"#i#(r prev,+"te de #e&e>

% pr(p(r:i(na#itatea - %(n'(rm %,reia tre$"ie re)pe%tat "n rap(rt %(re%t ntre &ravitatea )a" %(n)e%in:e#e 'aptei%(n)tatate3 %ir%"m)tan:e#e ),v/ririi a%e)teia i m,)"ra )an%:i(nat(rie ap#i%at,>

d #e&a#itatea m,)"ri#(r pr(p")e9di)p")e - pre)"p"ne %, a"t(rit,:i#e %(mpetente n" p(t pr(p"ne9di)p"ne de%/tm,)"ri#e prev,+"te de #e&e>

e %(n'iden:ia#itatea - ($#i&a:ia per)(na#"#"i din %adr"# a"t(rit,:i#(r %(mpetente de a p,)tra %(n'iden:ia#itatea date

a%te#(r3 in'(rma:ii#(r de (ri%e nat"r,3 prin a %,r(r div"#&are )e p(t ad"%e pre="di%ii per)(ane#(r 'i+i%e )a" ="ridi%e3 %)"nt )a" p(t 'i men:i(nate n a%e)te in'(rma:ii>

' re%"n(aterea re%ipr(%, - (ri%e pr(d") #e&a# 'a$ri%at )a" %(mer%ia#i+at ntr-"n )tat mem$r" a# Uni"nii E"r(pen)a" n T"r%ia (ri 'a$ri%at n m(d #e&a# ntr-"n a#t )tat apar:in/nd pa:i"#"i E%(n(mi% E"r(pean e)te admi) pe terit(rR(m/niei3 da%, ('er, "n &rad e%?iva#ent de pr(te%:ie %" %e# imp") de n(rme#e r(m/ne.

ART. tat"#3 prin a"t(ritatea %entra#, %" atri$":ii n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 are drept ($ie%tive<a pr(te%:ia %(n)"mat(ri#(r mp(triva ri)%"#"i de a a%?i+i:i(na "n pr(d") )a" de a #i )e pre)ta "n )ervi%i" %are ar

p"tea ), #e pre="di%ie+e via:a3 ),n,tatea )a" )e%"ritatea (ri ), #e a'e%te+e drept"ri#e i intere)e#e #e&itime>$ pr(m(varea i pr(te%:ia intere)e#(r e%(n(mi%e a#e %(n)"mat(ri#(r>% a%%e)"# %(n)"mat(ri#(r #a in'(rma:ii %(mp#ete3 %(re%te i pre%i)e a)"pra %ara%teri)ti%i#(r e)en:ia#e a#e pr(d")e#

)ervi%ii#(r3 a)t'e# n%/t de%i+ia pe %are ( ad(pt, n #e&,t"r, %" a%e)tea ), %(re)p"nd, %/t mai $ine nev(i#(r #(r>d ed"%area %(n)"mat(ri#(r>e de)p,&"$irea e'e%tiv, a %(n)"mat(ri#(r>' )pri=inirea %(n)"mat(ri#(r )a" a a#t(r &r"p"ri )a" (r&ani+a:ii repre+entative de a )e (r&ani+a3 pentr" a-i e!p"n

(pinii#e n pr(%e)e#e de #"are a "nei de%i+ii %are i privete>& pr(m(varea %((per,rii interna:i(na#e n d(meni"# pr(te%:iei %(n)"mat(ri#(r i parti%iparea #a )%?im$"ri#e rapi

de in'(rma:ii>? prevenirea i %(m$aterea3 prin t(ate mi=#(a%e#e3 a pra%ti%i#(r %(mer%ia#e a$"+ive i a pre)t,rii )ervi%ii#(r3 in%#"

a %e#(r 'inan%iare %are p(t a'e%ta intere)e#e e%(n(mi%e a#e %(n)"mat(ri#(r.ART. 6Prevederi#e %"prin)e n pre+ent"# C(d )"nt ($#i&at(rii pentr" t(:i %(n)"mat(rii i (perat(rii e%(n(mi%i %are

e'e%t"ea+, a%te i 'apte de %(mer:3 n %(ndi:ii#e #e&ii.ART. 1Termenii "ti#i+a:i n #e&i)#a:ia privind pr(te%:ia %(n)"mat(ri#(r )"nt en"mera:i %" tit#" e!emp#i'i%ativ n ane!a %a

'a%e parte inte&rant, din pre+ent"# C(d.

C&. ""bli-a3iile operatorilor econoici

ART. 8Operat(rii e%(n(mi%i )"nt ($#i&a:i ), p"n, pe pia:, n"mai pr(d")e )a" )ervi%ii )i&"re3 %are %(re)p"nd

%ara%teri)ti%i#(r pre)%ri)e )a" de%#arate3 ), )e %(mp(rte n m(d %(re%t n re#a:ii#e %" %(n)"mat(rii i ), n" '(#()ea)%,

pra%ti%i %(mer%ia#e a$"+ive.ART. ;"nt inter+i)e imp(rt"#3 'a$ri%a:ia3 di)tri$":ia3 pre%"m i %(mer%ia#i+area pr(d")e#(r 'a#)i'i%ate (ri %(ntra',%"te3

peri%"#(a)e )a" %are a" parametrii de )e%"ritate ne%(n'(rmi %are p(t a'e%ta via:a3 ),n,tatea )a" )e%"ritatea%(n)"mat(ri#(r.

ART. 0E)te inter+i), %(ndi:i(narea v/n+,rii %,tre %(n)"mat(r a "n"i pr(d")3 de %"mp,rarea "nei %antit,:i imp")e )a" de

%"mp,rarea %(n%(mitent, a "n"i a#t pr(d") )a" )ervi%i". @e a)emenea3 e)te inter+i), pre)tarea "n"i )ervi%i" %,tre%(n)"mat(r3 %(ndi:i(nat, de pre)tarea a#t"i )ervi%i" )a" de %"mp,rarea "n"i pr(d").

ART.


3/14

Ori%e v/n+are '(r:at, e)te inter+i),. E!pedierea "n"i pr(d") )a" pre)tarea "n"i )ervi%i" %,tre ( per)(an, )e 'a%en"mai n $a+a "nei %(men+i prea#a$i#e din partea a%e)teia.

ART. 2C?e#t"ie#i#e #e&ate de n#(%"irea pr(d")e#(r de'e%te3 de remedierea )a" de re)tit"irea %(ntrava#(rii a%e)t(ra v(r 'i

)"p(rtate de v/n+,t(r i re%"perate de a%e)ta de #a pr(d"%,t(r )a"3 d"p, %a+3 de #a imp(rtat(r )a" de #a '"rni+(r"#anteri(r a'#at pe #an:"# de di)tri$":ie3 da%, prin %(ntra%t"# n%?eiat ntre a%etia n" )-a )ta$i#it a#t'e#.

ART. Ori%e per)(an, %are are %a#itatea de pr(d"%,t(r3 di)tri$"it(r )a" v/n+,t(r de pr(d")e a#imentare va %(mer%ia#i+a

n"mai a#imente %are pre+int, )i&"ran:, pentr" %(n)"mat(r3 )"nt )a#"$re i apte pentr" %(n)"m "man.ART. 4C(n)"mat(rii tre$"ie ), primea)%, t(ate in'(rma:ii#e ne%e)are pentr" ( "ti#i+are %(re)p"n+,t(are3 p(trivit de)tina

ini:ia#e a $"n"ri#(r.ART. n %a+"# n %are (perat(rii e%(n(mi%i ia" %"n(tin:,3 #a ( dat, "#teri(ar, p"nerii pe pia:, a pr(d")e#(r %(mer%ia#i+

de)pre e!i)ten:a "n(r peri%(#e %are3 #a m(ment"# p"nerii pe pia:, n" p"tea" 'i %"n()%"te3 tre$"ie ), an"n:e3 ',r,nt/r+iere3 a"t(rit,:i#e %(mpetente i ), 'a%, a%e)te in'(rma:ii p"$#i%e.

ART. 6n %a+"# pr(d")e#(r identi'i%ate )a" identi'i%a$i#e %" de'e%te3 pr(d"%,t(rii i9)a" di)tri$"it(rii a" ($#i&a:ia de a #e

retra&e de pe pia:,3 de a #e n#(%"i )a" de a #e repara3 iar n )it"a:ia n %are a%e)te m,)"ri n" p(t 'i ',%"te ntr-( peri(

re+(na$i#, de timp3 )ta$i#it, de %(m"n a%(rd ntre v/n+,t(r i %(n)"mat(r i ',r, ni%i"n in%(nvenient )emni'i%ativpentr" %(n)"mat(r3 %(n)"mat(r"# tre$"ie ), 'ie %(mpen)at n m(d %(re)p"n+,t(r.

ART. 1n %a+"# #ip)ei %(n'(rmit,:ii3 a)t'e# %"m e)te prev,+"t n a%te#e n(rmative n d(meni"# %(n'(rmit,:ii pr(d")e#(r3

%(n)tatate de %(n)"mat(r3 a%e)ta are drept"# de a )(#i%ita v/n+,t(r"#"i3 %a m,)"r, reparat(rie3 repararea )a" n#(%"irpr(d")e#(r3 n 'ie%are %a+ ',r, p#at,3 %" e!%ep:ia %a+"#"i n %are a%ea)t, )(#i%itare e)te imp()i$i#, )a" di)pr(p(r:i(na

ART. 8Ori%e reparare )a" n#(%"ire a pr(d")e#(r va 'i ',%"t, n %adr"# "nei peri(ade re+(na$i#e de timp3 )ta$i#it, de %(m

a%(rd ntre v/n+,t(r i %(n)"mat(r i ',r, ni%i"n in%(nvenient )emni'i%ativ pentr" %(n)"mat(r3 #"/nd n %(n)iderarenat"ra pr(d")e#(r i )%(p"# pentr" %are a%e)ta a )(#i%itat pr(d")e#e3 n %(ndi:ii#e #e&ii.

ART. ;

5"vern"# e#a$(rea+, prevederi privind re&"#i de )e%"ritate i re&"#i privind nt(%mirea d(%"mente#(r de%(n'(rmitate3 %are a)i&"r, %, pr(d")e#e %(mer%ia#i+ate pe pia:, )"nt )i&"re.ART. 20Am$a#a=e#e pr(d")e#(r tre$"ie ), a)i&"re inte&ritatea i pr(te%:ia %a#it,:ii a%e)t(ra3 'iind3 t(t(dat,3 %(n'(rme

prevederi#(r #e&a#e re'erit(are #a pr(te%:ia m"n%ii3 medi"#"i i a )e%"rit,:ii %(n)"mat(ri#(r.ART. 2Operat(rii e%(n(mi%i )"nt ($#i&a:i ), %(mer%ia#i+e+e a#imente %are<a )"nt n)(:ite de d(%"mente %are #e ate)t, (ri&inea3 pr(venien:a i )e%"ritatea3 d"p, %a+>$ )"nt manip"#ate i %(mer%ia#i+ate n %(ndi:ii %(re)p"n+,t(are de i&ien,3 %are n" p"n n peri%(# via:a i ),n,tate

%(n)"mat(ri#(r i %are re)pe%t, n(rme#e )anitare n vi&(are>% n" a'e%tea+, via:a i ),n,tatea %(n)"mat(ri#(r.

ART. 22e inter+i%e %(mer%ia#i+area pr(d")e#(r %e imit, pr(d")e#e a#imentare3 ',r, a 'i a)t'e# de pr(d")e i %are pre+int,ri)%"# de a p"ne n peri%(# ),n,tatea )a" )e%"ritatea %(n)"mat(ri#(r3 %(n'(rm reement,ri#(r #e&a#e n vi&(are.

ART. 2O$#i&a:ii#e pr(d"%,t(r"#"i<a ), r,)p"nd, pentr" pre="di%i"# a%t"a# i %e# viit(r %a"+at de pr(d")"# %" de'e%t3 pre%"m i pentr" %e# %a"+at %a

re+"#tat %"m"#at a# pr(d")"#"i %" de'e%t %" ( a%:i"ne )a" ( (mi)i"ne a "nei ter:e per)(ane>$ ), p"n, pe pia:, n"mai pr(d")e )i&"re i3 da%, a%te#e n(rmative n vi&(are prev,d3 a%e)tea ), 'ie te)tate i9)a"

%erti'i%ate>% ), p"n, pe pia:, n"mai pr(d")e %are re)pe%t, %(ndi:ii#e pre)%ri)e )a" de%#arate>


4/14

d ), (prea)%, #ivr,ri#e3 re)pe%tiv ), retra&, de pe pia:, )a" de #a %(n)"mat(ri pr(d")e#e #a %are (r&ane#e a$i#itate)pe%ia#itii pr(prii a" %(n)tatat nendep#inirea %ara%teri)ti%i#(r pre)%ri)e3 de%#arate )a" %are ar p"tea a'e%ta via:a3),n,tatea (ri )e%"ritatea %(n)"mat(ri#(r3 da%, a%ea)t, m,)"r, %(n)tit"ie )in&"r"# mi=#(% prin %are )e p(t e#iminane%(n'(rmit,:i#e re)pe%tive>

e ), a)i&"re3 n %"r)"# pr(%e)"#"i de pr(d"%:ie3 %(ndi:ii i&ieni%(-)anitare %(n'(rm n(rme#(r )anitare n vi&(are.ART. 24O$#i&a:ii#e di)tri$"it(ri#(r<a ), )e a)i&"re %, pr(d")e#e ('erite )pre %(mer%ia#i+are )"nt )i&"re i re)pe%t, %(ndi:ii#e pre)%ri)e )a" de%#arate>

$ ), n" %(mer%ia#i+e+e pr(d")e de)pre %are de:in in'(rma:ii )a" %(n)ider, %, p(t 'i peri%"#(a)e>% ), an"n:e3 imediat3 a"t(rit,:i#e p"$#i%e %(mpetente3 pre%"m i pr(d"%,t(r"#3 de)pre e!i)ten:a pe pia:, a (ri%,r"

pr(d") de %are a" %"n(tin:, %, e)te peri%"#()>d ), retra&, de #a %(mer%ia#i+are pr(d")e#e #a %are (r&ane#e a$i#itate de #e&e a" %(n)tatat %, n" ndep#ine)%

%ara%teri)ti%i#e pre)%ri)e )a" de%#arate3 da%, a%e)ta %(n)tit"ie )in&"r"# mi=#(% prin %are )e p(t e#imina ne%(n'(rmit,:re)pe%tive>

e ), a)i&"re %(ndi:ii#e te?ni%e )ta$i#ite de pr(d"%,t(r3 pre%"m i %(ndi:ii#e i&ieni%(-)anitare pe timp"# tran)p(rt"manip"#,rii3 dep(+it,rii i de)'a%erii3 %(n'(rm n(rme#(r n vi&(are.

ART. 2O$#i&a:ii#e pre)tat(ri#(r de )ervi%ii<a ), '(#()ea)%,3 n %adr"# )ervi%ii#(r pre)tate3 n"mai pr(d")e i pr(%ed"ri )i&"re i3 d"p, %a+3 da%, a%te#e n(rmat

n vi&(are prev,d3 a%e)tea ), 'ie te)tate i9)a" %erti'i%ate i ), an"n:e imediat e!i)ten:a pe pia:, a (ri%,r"i pr(d") de%are a" %"n(tin:, %, e)te peri%"#()>

$ ), pre)te+e n"mai )ervi%ii %are n" a'e%tea+, via:a3 ),n,tatea )a" )e%"ritatea %(n)"mat(ri#(r (ri intere)e#ee%(n(mi%e a#e a%e)t(ra>

% ), re)pe%te %(ndi:ii#e pre)%ri)e )a" de%#arate3 pre%"m i %#a"+e#e prev,+"te n %(ntra%te>d ), a)i&"re3 #a pre)tarea )ervi%ii#(r3 %(ndi:ii#e te?ni%e )ta$i#ite de pr(d"%,t(r3 pre%"m i %(ndi:ii#e i&ieni%(-)anit

%(n'(rm n(rme#(r n vi&(are>e ), r,)p"nd, pentr" pre="di%i"# a%t"a# i %e# viit(r %a"+at de )ervi%i"# de'e%t"() pre)tat.ART. 26B A#te ($#i&a:ii a#e (perat(ri#(r e%(n(mi%i )"nt<a de a %(mer%ia#i+a )a" ('eri3 %" tit#" &rat"it3 n"mai pr(d")e )i&"re3 a'#ate n %adr"# termen"#"i de va#a$i#itate i

%are n" pre+int, ri)%"ri pentr" via:a3 ),n,tatea i9)a" )e%"ritatea %(n)"mat(ri#(r>$ de a n" %(mer%ia#i+a3 n )pa:ii n %are n" p(t 'i a)i&"rate %(ndi:ii#e de p,)trare %er"te de pr(d"%,t(r pentr" a )epreveni peri)a$i#itatea a%%e#erat,3 pr(d")e a#imentare pream$a#ate )a" am$a#ate>

% de a n" %(mer%ia#i+a3 n a#te %(ndi:ii de%/t %e#e %er"te de #e&i)#a:ia n vi&(are3 pr(d")e nea#imentare n(i3 '(#())a" re%(ndi:i(nate3 ',r, a p"tea 'i3 a%(#( "nde e)te %a+"#3 pr($ate3 veri'i%ate )a" a)i&"rate %(ndi:ii#e de p,)trare %er"de pr(d"%,t(r3 pentr" a )e a)i&"ra men:inerea %ara%teri)ti%i#(r ini:ia#e a#e pr(d")e#(r>

d de a n" imp(rta3 n vederea di)tri$":iei %" tit#" (ner() )a" &rat"it3 pr(d")e peri%"#(a)e3 e!pirate )a" %are p(ta'e%ta via:a3 ),n,tatea i9)a" )e%"ritatea %(n)"mat(ri#(r prin "ti#i+area a%e)t(ra.

B2 @i)p(+i:ii#e a#in. B )e ap#i%, i per)(ane#(r 'i+i%e )a" ="ridi%e %are p(t avea %a#itatea de (perat(r e%(n(mi%.

C&. """

+repturile consuatorilor

ART. 21C(n)"mat(rii $ene'i%ia+, de "rm,t(are#e drept"ri<a de a 'i pr(te=a:i mp(triva ri)%"#"i de a a%?i+i:i(na "n pr(d") )a" de a #i )e pre)ta "n )ervi%i" %are ar p"tea ), #

pre="di%ie+e via:a3 ),n,tatea )a" )e%"ritatea (ri ), #e ad"%, atin&ere drept"ri#(r i intere)e#(r #e&itime>$ de a 'i in'(rma:i %(mp#et3 %(re%t i pre%i)3 a)"pra %ara%teri)ti%i#(r e)en:ia#e a#e pr(d")e#(r i )ervi%ii#(r3 a)t'e#

n%/t de%i+ia pe %are ( ad(pt, n #e&,t"r, %" a%e)tea ), %(re)p"nd, %/t mai $ine nev(i#(r #(r3 pre%"m i de a 'i ed"%an %a#itatea #(r de %(n)"mat(ri>

% de a avea a%%e) #a pie:e %are #e a)i&"r, ( &am, variat, de pr(d")e i )ervi%ii de %a#itate>


5/14

d de a 'i de)p,&"$i:i n m(d rea# i %(re)p"n+,t(r pentr" pa&"$e#e &enerate de %a#itatea ne%(re)p"n+,t(are apr(d")e#(r i )ervi%ii#(r3 '(#()ind n a%e)t )%(p mi=#(a%e prev,+"te de #e&e>

e de a )e (r&ani+a n a)(%ia:ii a#e %(n)"mat(ri#(r3 n )%(p"# ap,r,rii drept"ri#(r i intere)e#(r #(r>' de a re'"+a n%?eierea %(ntra%te#(r %are %"prind %#a"+e a$"+ive3 %(n'(rm prevederi#(r #e&a#e n vi&(are>& de a n" #i )e inter+i%e de %,tre "n (perat(r e%(n(mi% ), ($:in, "n $ene'i%i" prev,+"t n m(d e!pre) de #e&e.ART. 28e inter+i%e re'"+"# v/n+,rii "n"i pr(d") )a" pre)t,rii "n"i )ervi%i" %,tre "n %(n)"mat(r ',r, "n m(tiv =")ti'i%at

%(n'(rm prevederi#(r #e&a#e n vi&(are.

C&. "5Cadrul or-anizatoric al or-aniza3iilor ne-u,ernaentale

ART. 2;Or&ani+a:ii#e ne&"vernamenta#e a#e %(n)"mat(ri#(r p(t 'i parteneri )(%ia#i %" drept de repre+entare n (r&ani)me#

%(n)tit"ite #a nive# %entra# )a" #(%a#3 %" r(# n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 n %are (r&ane#e admini)tra:ieip"$#i%e )"nt repre+entate.

ART. 0Per)(na#"# de %(nd"%ere i )a#aria:ii (r&ane#(r de )pe%ia#itate a#e admini)tra:iei p"$#i%e3 pre%"m i a#e )ervi%ii#(r

p"$#i%e de%(n%entrate a#e mini)tere#(r )a" a#e a#t(r a"t(rit,:i3 %" atri$":ii n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 n"

drept"# de a de:ine '"n%:ii n (r&ane#e de %(nd"%ere a#e (r&ani+a:ii#(r ne&"vernamenta#e a#e %(n)"mat(ri#(r.ART. Or&ani+a:ii#e ne&"vernamenta#e a#e %(n)"mat(ri#(r p(t 'i %(n)"#tate de %,tre a"t(rit,:i#e admini)tra:iei p"$#i%e %"

atri$":ii n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 #a e#a$(rarea di)p(+i:ii#(r i pr(%ed"ri#(r %" %ara%ter &enera# i a a#t#"%r,ri %are a" %a )%(p pr(te%:ia %(n)"mat(ri#(r3 %" privire #a<

a %"n(aterea %erin:e#(r %(n)"mat(ri#(r privind )(rtimente#e i %a#itatea pr(d")e#(r i )ervi%ii#(r>$ '(rmarea "nei atit"dini %(re%te a (perat(ri#(r e%(n(mi%i3 an&a=a:i n pr(d"%erea i %(mer%ia#i+area pr(d")e#(r

pre)tarea )ervi%ii#(r3 'a:, de %a#itatea a%e)t(ra>% prevenirea pra%ti%i#(r %(mer%ia#e a$"+ive i a p"$#i%it,:ii de nat"r, a a'e%ta drept"ri#e i intere)e#e #e&itime a#e

%(n)"mat(ri#(r.ART. 2

Or&ani+a:ii#e ne&"vernamenta#e a#e %(n)"mat(ri#(r a" "rm,t(are#e drept"ri

% de a )(#i%ita in'(rma:ii a)"pra pre:"#"i i %ara%teri)ti%i#(r %a#itative a#e pr(d")e#(r )a" )ervi%ii#(r3 de nat"r, ),a="te %(n)"mat(r"# #a #"area "nei de%i+ii a)"pra a%?i+i:i(n,rii a%e)t(ra>

d de a in'(rma (pinia p"$#i%,3 prin ma))-media3 a)"pra ne%(n'(rmit,:ii pr(d")e#(r i )ervi%ii#(r e!i)tente pe piapre%"m i a)"pra p()i$i#e#(r %(n)e%in:e v,t,m,t(are d(vedite a#e a%e)t(ra pentr" %(n)"mat(ri.

ART. 4Repre+entan:ii (r&ani+a:ii#(r ne&"vernamenta#e a#e %(n)"mat(ri#(r n" a" drept de %(ntr(# a# (perat(ri#(r e%(n(m


6/14

C&. 5Cadrul -eneral al securită3ii produselor

ART. Ri)%"# )e %(n)ider, a%%epta$i# i %(mpati$i# %" "n &rad na#t de pr(te%:ie pentr" )i&"ran:a i ),n,tatea

%(n)"mat(ri#(r3 eva#"area ri)%"#"i ',%/nd"-)e n '"n%:ie de "rm,t(are#e a)pe%te<a %ara%teri)ti%i#e pr(d")"#"i3 a#e am$a#,rii i a#e in)tr"%:i"ni#(r de m(nta= i ntre:inere>

$ e'e%t"# a)"pra a#t(r pr(d")e3 mpre"n, %" %are a%e)ta p(ate 'i '(#()it>% m(d"# de pre+entare a pr(d")"#"i3 eti%?etarea3 in)tr"%:i"ni#e de '(#()ire i (ri%e a#te indi%a:ii i in'(rma:ii

'"rni+ate de pr(d"%,t(r>d %ate&(ria de %(n)"mat(ri e!p"), ri)%"#"i prin '(#()irea pr(d")"#"i.ART. 6B Ori%e (perat(r e%(n(mi% e)te ($#i&at ), intr(d"%, pe pia:, n"mai pr(d")e )i&"re pentr" via:a3 ),n,tatea i

)e%"ritatea %(n)"mat(ri#(r.B2 Ori%e %(mer%iant tre$"ie ), )e a)i&"re %, pr(d")e#e ('erite )pre %(mer%ia#i+are )"nt )i&"re i ), in'(rme+e

%(n)"mat(rii a)"pra 'a%t(ri#(r de ri)% n "ti#i+area i9)a" %(n)"m"# a%e)t(ra.ART. 1E)te inter+i), %(mer%ia#i+area pr(d")e#(r %are n" )"nt )i&"re3 %/t i a pr(d")e#(r nen)(:ite de d(%"menta:ia

($#i&at(rie prev,+"t, de #e&e3 prin %are ), )e ate)te %, e#e a" '()t te)tate i9)a" %erti'i%ate3 d"p, %a+.

C&. 5"Cadrul -eneral pri,ind obli-ati,itatea inorării i educării consuatorilor

ART. 8tat"# tre$"ie ), rea#i+e+e i ), n%"ra=e+e '(#()irea de pr(&rame menite ), a)i&"re %(n)"mat(ri#(r ( in'(rmare i

ed"%are %(re)p"n+,t(are3 pentr" a permite a%e)t(ra ), a%:i(ne+e n m(d di)tin%t3 n vederea "nei a#e&eri %(re%te $a+pe ( in'(rmare %(re)p"n+,t(are a)"pra $"n"ri#(r i a )ervi%ii#(r i ), 'ie %"n()%,t(ri ai drept"ri#(r i re)p(n)a$i#it,:%e #e revin.

ART. ;

tat"#3 prin mi=#(a%e#e )a#e3 are %a )%(p pr(te=area %(n)"mat(ri#(r #a a%?i+i:i(narea de pr(d")e i )ervi%ii3 pre%"mpr(te=area intere)"#"i p"$#i% &enera# mp(triva p"$#i%it,:ii ne#,t(are3 a %(n)e%in:e#(r ne&ative a#e p"$#i%it,:ii i)ta$i#ete %(ndi:ii#e n %are e)te permi), p"$#i%itatea %(mparativ,.

ART. 40Ed"%area %(n)"mat(ri#(r e)te ( parte din pr(&ram"# de nv,:,m/nt i ( %(mp(nent, a ($ie%te#(r de )t"dii. F(rma

%(mpeten:e#(r n d(meni"# pr(te%:iei %(n)"mat(r"#"i i a medi"#"i )e rea#i+ea+, n %adr"# pr(&ram"#"i de nv,:,m/F(rmarea %(mpeten:e#(r pra%ti%e )e rea#i+ea+, in%#")iv prin %(#a$(rarea in)tit":ii#(r de nv,:,m/nt pre"niver)itar %"(perat(rii e%(n(mi%i din d(meni".

ART. 4n pr(&rame#e de ed"%are i in'(rmare a %(n)"mat(ri#(r )e in%#"d %a a)pe%te imp(rtante a#e pr(te%:iei a%e)t(ra<a #e&i)#a:ia re'erit(are #a pr(te%:ia %(n)"mat(ri#(r3 a&en:ii i (r&ani+a:ii a#e %(n)"mat(ri#(r>

$ ),n,tatea3 a#imenta:ia3 prevenirea m$(#n,viri#(r i prevenirea a%?i+i:i(n,rii de pr(d")e a#imentare 'a#)i'i%ate>% ri)%"ri#e pr(d")e#(r>d intere)e#e e%(n(mi%e a#e %(n)"mat(ri#(r #a a%?i+i:i(narea de )ervi%ii3 in%#")iv a %e#(r 'inan%iare>e pra%ti%i#e %(mer%ia#e a#e pr(d"%,t(ri#(r3 pre)tat(ri#(r )a" di)tri$"it(ri#(r i prevenirea a%te#(r de %(mer: in%(re' eti%?etarea pr(d")e#(r3 %" pre%i+area in'(rma:ii#(r ne%e)are %(n)"mat(ri#(r>& in'(rma:ii de)pre di'i%"#t,:i i m,)"ri de re+(#vare a a%e)t(ra3 pre:"ri3 %a#itate3 %(ndi:ii de %reditare>? pr(te%:ia medi"#"i3 d"p, %a+.ART. 42Pr(&rame#e %e prive)% ed"%area i in'(rmarea %(n)"mat(ri#(r p(t 'i imp#ementate i prin intermedi"# (r&ani+a:ii#

ne&"vernamenta#e a#e %(n)"mat(ri#(r.ART. 4


7/14

Operat(rii e%(n(mi%i p(t %(ntri$"i i %(#a$(ra %" ter:e p,r:i #a rea#i+area "n(r pr(&rame rea#e i e'i%iente de ed"%i in'(rmare a %(n)"mat(ri#(r.

ART. 44Av/nd n vedere ne%e)itatea a)i&"r,rii "nei in'(rm,ri %(mp#ete3 %(n%rete i inte#i&i$i#e a %(n)"mat(ri#(r p(t 'i

ini:iate pr(&rame privind in'(rmarea %(n)"mat(ri#(r prin ma))media.ART. 4C(n)"mat(rii a" drept"# de a 'i in'(rma:i3 n m(d %(mp#et3 %(re%t i pre%i)3 a)"pra %ara%teri)ti%i#(r e)en:ia#e a#e

pr(d")e#(r i )ervi%ii#(r3 in%#")iv a )ervi%ii#(r 'inan%iare ('erite de %,tre (perat(rii e%(n(mi%i3 a)t'e# n%/t ), ai$,

p()i$i#itatea de a 'a%e ( a#e&ere ra:i(na#, ntre pr(d")e#e i )ervi%ii#e ('erite3 n %(n'(rmitate %" intere)e#e #(re%(n(mi%e i de a#t, nat"r, i ), 'ie n m,)"r, ), #e "ti#i+e+e3 p(trivit de)tina:iei a%e)t(ra3 n dep#in, )i&"ran:, i)e%"ritate.

ART. 46In'(rma:ii#e privind pr(te=area vie:ii3 ),n,t,:ii i )e%"rit,:ii %(n)"mat(ri#(r tre$"ie ), 'ie %(m"ni%ate a%e)t(ra3 pe

e)te p()i$i# i prin )im$(#"ri &ra'i%e interna:i(na#e3 "(r de n:e#e).ART. 41In'(rmarea %(n)"mat(ri#(r de)pre pr(d")e#e i )ervi%ii#e ('erite )e rea#i+ea+,3 n m(d ($#i&at(ri"3 prin e#emente

identi'i%are i %ara%teri+are a#e a%e)t(ra3 n)%ri)e #a vedere3 n m(d vi+i$i#3 #i+i$i# i "(r de n:e#e)3 d"p, %a+3 pepr(d")3 eti%?et,3 am$a#a= de v/n+are )a" n %artea te?ni%,3 in)tr"%:i"ni#e de '(#()ire (ri a#te#e a)emenea3 %e n)(:e)%pr(d")"# )a" )ervi%i"#3 n '"n%:ie de nat"ra a%e)t"ia.

ART. 48C(n)"mat(rii tre$"ie ), 'ie in'(rma:i de)pre ri)%"ri#e #a %are )"nt )"p"i prin '(#()irea n(rma#, )a" previ+i$i#, a

$"n"ri#(r.ART. 4;%(p"# eti%?et,rii e)te de a ('eri %(n)"mat(ri#(r in'(rma:ii#e ne%e)are3 )"'i%iente3 veri'i%a$i#e i "(r de %(mpara

a)t'e# n%/t ), permit, a%e)t(ra ), a#ea&, a%e# pr(d") %are %(re)p"nde e!i&en:e#(r #(r din p"n%t de vedere a# nev(i#(p()i$i#it,:i#(r #(r 'inan%iare3 pre%"m i de a %"n(ate event"a#e#e ri)%"ri #a %are ar p"tea 'i )"p"i.

ART. 0In'(rma:ii#e de pe eti%?ete#e pr(d")e#(r tre$"ie ), 'ie n)%ri)e n #im$a r(m/n,3 indi'erent de :ara pr(d"%,t(are3 '

a )e e!%#"de pre+entarea #(r i n a#te #im$i3 ), 'ie vi+i$i#e3 #i+i$i#e i in)%rip:i(nate ntr-"n m(d %are ), n" permit,ter&erea #(r.

ART. Eti%?etarea i met(de#e prin %are a%ea)ta )e rea#i+ea+, n" tre$"ie ), atri$"ie a#imente#(r pr(priet,:i de prevenire3tratare )a" vinde%are a $(#i#(r )a" ), 'a%, re'eriri #a a)t'e# de pr(priet,:i> )"nt e!%eptate de #a a%ea)t, interdi%:ie apeminera#e nat"ra#e3 pre%"m i (ri%e a#imente %" de)tina:ii n"tri:i(na#e )pe%ia#e3 e!pre) prev,+"te prin a%te n(rmative

ART. 2B Pentr" pr(d")e#e a#imentare3 pr(d"%,t(r"#3 a)t'e# %"m e)te de'init n ane!,3 are ($#i&a:ia de a in'(rma de)pre

den"mirea pr(d")"#"i3 den"mirea i9)a" mar%a pr(d"%,t(r"#"i3 %antitatea i3 d"p, %a+3 termen"# de va#a$i#itate (ri dd"ra$i#it,:ii minima#e3 #i)ta in&rediente#(r3 de)pre event"a#e#e ri)%"ri previ+i$i#e3 m(d"# de "ti#i+are3 manip"#are3dep(+itare )a" p,)trare3 de)pre %(ntraindi%a:ii3 men:i"ni )"p#imentare pe &r"pe de pr(d")e3 pre%"m i a#te men:i"niprev,+"te de #e&e.

B2 Pr(d"%,t(r"# are ($#i&a:ia ),-i pre%i+e+e adre)a pe eti%?et, p/n, #a data ader,rii R(m/niei #a Uni"nea

E"r(pean,.ART. Pentr" pr(d")e#e de '(#()in:, nde#"n&at,3 a%e)tea tre$"ie ), 'ie n)(:ite de %erti'i%at"# de &aran:ie i3 da%,

reement,ri#e n vi&(are prev,d3 de de%#ara:ia de %(n'(rmitate3 pre%"m i de %artea te?ni%, (ri de in)tr"%:i"ni#e de'(#()ire3 in)ta#are3 e!p#(atare3 ntre:inere3 e#i$erate de %,tre pr(d"%,t(r3 %(n'(rm prevederi#(r #e&a#e.

ART. 47/n+,t(r"# tre$"ie ), in'(rme+e %(n)"mat(rii de)pre pre:"# 'ina# a# pr(d")"#"i i ), ('ere a%e)t(ra t(ate in'(rma:

i d(%"mente#e te?ni%e %are tre$"ie ), n)(:ea)%, pr(d")"#.ART.


8/14

T(ate in'(rma:ii#e privit(are #a pr(d")e#e i )ervi%ii#e ('erite %(n)"mat(ri#(r3 d(%"mente#e n)(:it(are3 pre%"m i%(ntra%te#e pre'(rm"#ate3 tre$"ie ), 'ie )%ri)e n #im$a r(m/n,3 indi'erent de :ara de (ri&ine a a%e)t(ra3 ',r, a e!%#"dpre+entarea a%e)t(ra i n a#te #im$i.

ART. 6@en"mirea )"$ %are e)te v/nd"t a#iment"# %(n)"mat(r"#"i )a" (perat(ri#(r e%(n(mi%i %are prepar, (ri '"rni+ea+,

?rana pentr" p(p"#a:ie e)te %ea prev,+"t, de reement,ri#e )pe%i'i%e a#iment"#"i re)pe%tiv.ART. 1n %a+"# pre)t,ri#(r de )ervi%ii3 in'(rma:ii#e tre$"ie ), %"prind, %ate&(ria %a#itativ, a )ervi%i"#"i3 d"p, %a+3 timp"

rea#i+are3 termen"# de &aran:ie i p()t&aran:ie3 pre:"ri#e i tari'e#e3 ri)%"ri#e previ+i$i#e i3 d"p, %a+3 a#te d(%"menteprev,+"te e!pre) de #e&e. n %a+"# )ervi%ii#(r 'inan%iare3 (perat(rii e%(n(mi%i )"nt ($#i&a:i ), ('ere %(n)"mat(ri#(rin'(rma:ii %(mp#ete3 %(re%te i pre%i)e a)"pra drept"ri#(r i ($#i&a:ii#(r %e #e revin.

ART. 8La p"nerea pe pia:, a pr(d")e#(r de '(#()in:, nde#"n&at,3 (perat(rii e%(n(mi%i p(t e'e%t"a dem(n)tra:ii de "ti#i+

n p"$#i% )a" prin intermedi"# ma))-media3 n )%(p"# pr(m(v,rii pr(d")"#"i re)pe%tiv.ART. ;Operat(rii e%(n(mi%i )"nt ($#i&a:i ), dem(n)tre+e %(n)"mat(ri#(r3 #a %ererea a%e)t(ra3 %" (%a+ia %"mp,r,rii3 m(

de "ti#i+are i '"n%:i(nare a pr(d")e#(r %e "rmea+, a 'i v/nd"te3 d"p, %a+.ART. 60O$#i&a:ia in'(rm,rii %(n)"mat(r"#"i privind e#emente#e e)en:ia#e re'erit(are #a pr(d")"# a%?i+i:i(nat n" p(ate 'i

n#,t"rat,3 de %,tre (perat(r"# e%(n(mi% %are #-a %(mer%ia#i+at3 prin inv(%area )e%ret"#"i %(mer%ia# )a" pr('e)i(na#3e!%ep:ia %a+"ri#(r prev,+"te de #e&e.

ART. 6e inter+i%e pre+entarea3 prin (ri%e mi=#(a%e3 a a'irma:ii#(r i indi%a:ii#(r %are n" )"nt %(n'(rme %" parametrii %e

%ara%teri+ea+, pr(d")e#e i )ervi%ii#e i %are n" p(t 'i pr($ate.ART. 62C(mer%ia#i+area pr(d")e#(r i pre)tarea )ervi%ii#(r )e 'a% n"mai n #(%"ri i n )pa:ii a"t(ri+ate3 %(n'(rm

reement,ri#(r #e&a#e n vi&(are.ART. 6E)te ($#i&at(rie a'iarea3 n m(d vi+i$i#3 a den"mirii "nit,:ii3 a a"t(ri+a:iei de '"n%:i(nare3 a averti)mente#(r

($#i&at(rii prev,+"te de #e&e3 pre%"m i a'iarea (rar"#"i de '"n%:i(nare.

C&. 5""Cadrul -eneral pri,ind pre3urile i tariele

ART. 64Operat(r"# e%(n(mi% %are3 n re:ea"a de di)tri$":ie3 ('er, )pre v/n+are pr(d")e9)ervi%ii tre$"ie ), indi%e pre:"# d

v/n+are9tari'"# pra%ti%at i pre:"# pe "nitatea de m,)"r,3 %(n'(rm reement,ri#(r #e&a#e n vi&(are.ART. 6Pre:"ri#e i tari'e#e tre$"ie indi%ate n m(d vi+i$i# i ntr-( '(rm, nee%?iv(%,3 "(r de %itit3 prin mar%are3 eti%?eta

i9)a" a'iare.ART. 66

In'(rma:ii#e '"rni+ate de aparate#e de m,)"r, "ti#i+ate pentr" determinarea %antit,:ii pr(d")e#(r v/nd"te n vra%tre$"ie ), 'ie %#are i "(r vi+i$i#e pentr" %(n)"mat(r.ART. 61C/nd #ivrarea pr(d")"#"i )a" pre)tarea )ervi%i"#"i )e 'a%e "#teri(r p#,:ii "nei )"me de $ani %" tit#" de avan)3

(perat(r"# e%(n(mi% e)te ($#i&at ), e#i$ere+e %(n)"mat(r"#"i3 #a p#ata a%(nt"#"i3 "n d(%"ment 'i)%a# %(n'(rm#e&i)#a:iei n vi&(are )a"3 d"p, %a+3 "n %(ntra%t )%ri) i ), re)pe%te %(ndi:ii#e %(ntra%t"a#e.

ART. 68Operat(rii e%(n(mi%i %are3 p(trivit #e&i)#a:iei n vi&(are3 )"nt ($#i&a:i ), "ti#i+e+e aparate de mar%at e#e%tr(ni%e

'i)%a#e v(r e#i$era $(n"ri 'i)%a#e %(n)"mat(ri#(r de pr(d")e9)ervi%ii3 a%etia av/nd ($#i&a:ia de a p,)tra a%e)ted(%"mente3 %e# p":in p/n, #a m(ment"# p,r,)irii )pa:i"#"i %(mer%ia# re)pe%tiv.


9/14

C&. 5"""&ublicitatea produselor i ser,iciilor

ART. 6;P"$#i%itatea tre$"ie ), 'ie de%ent,3 %(re%t, i ), 'ie e#a$(rat, n )pirit"# re)p(n)a$i#it,:ii )(%ia#e.ART. 10e inter+i%e p"$#i%itatea %are<a e)te ne#,t(are>

$ e)te )"$#imina#,>% pre="di%ia+, re)pe%t"# pentr" demnitatea "man, i m(ra#a p"$#i%,>d in%#"de di)%rimin,ri $a+ate pe ra),3 )e!3 #im$,3 (ri&ine3 (ri&ine )(%ia#,3 identitate etni%, )a" na:i(na#itate>e atentea+, #a %(nvin&eri#e re#i&i(a)e )a" p(#iti%e>' ad"%e pre="di%ii ima&inii3 (n(arei3 demnit,:ii i vie:ii parti%"#are a per)(ane#(r>& e!p#(atea+, )"per)ti:ii#e3 %red"#itatea )a" 'ri%a per)(ane#(r>? pre="di%ia+, )e%"ritatea per)(ane#(r )a" in%it, #a vi(#en:,>i n%"ra=ea+, "n %(mp(rtament %are pre="di%ia+, medi"# n%(n="r,t(r>= 'av(ri+ea+, %(mer%ia#i+area "n(r $"n"ri )a" )ervi%ii3 %are )"nt pr(d")e (ri di)tri$"ite %(ntrar prevederi#(r #e&aART. 1A"t(r"#3 rea#i+at(r"# de p"$#i%itate i repre+entant"# #e&a# a# mi=#(%"#"i de di'"+are r,)p"nd )(#idar %" per)(ana %

i 'a%e p"$#i%itate3 n %a+"# n%,#%,rii prevederi#(r pre+ent"#"i C(d3 %" e!%ep:ia %a+"ri#(r e!pre) prev,+"te prin #e&#a %are r,)p"nderea e)te men:i(nat, n )ar%ina a#tei per)(ane.

ART. 12@a%, per)(ana %are i 'a%e p"$#i%itate n" are )edi"# n R(m/nia )a" da%, n" p(ate 'i identi'i%at,3 r,)p"nderea

revine3 d"p, %a+3 repre+entant"#"i )," #e&a# n R(m/nia3 a"t(r"#"i3 rea#i+at(r"#"i de p"$#i%itate )a" repre+entant"#"i#e&a# a# mi=#(%"#"i de di'"+are.

ART. 1Per)(ana %are i 'a%e p"$#i%itate tre$"ie ), 'ie n m,)"r, ), pr($e+e e!a%titatea a'irma:ii#(r3 indi%a:ii#(r )a"

pre+ent,ri#(r din an"n:"# p"$#i%itar i e)te ($#i&at,3 #a )(#i%itarea in)tit":ii#(r i a"t(rit,:i#(r p"$#i%e a$i#itate ), ap#i%), %(n)tate %(ntraven:ii n d(meni"# p"$#i%it,:ii3 ), '"rni+e+e d(%"mente#e %are ), pr($e+e e!a%titatea a%e)t(ra. n%a+"# n %are d(%"mente#e n" )"nt '"rni+ate n termen de ma!im"m 1 +i#e de #a )(#i%itare )a" da%, )"nt %(n)iderate

in)"'i%iente3 a'irma:ii#e din an"n:"# p"$#i%itar n %a"+, v(r 'i %(n)iderate ine!a%te.ART. 14n )%(p"# pr(te=,rii vie:ii3 ),n,t,:ii3 )e%"rit,:ii i in'(rm,rii %(re%te a %(n)"mat(ri#(r3 )tat"# p(ate ad(pta m,)"ri d

inter+i%ere t(ta#, )a" par:ia#, a p"$#i%it,:ii an"mit(r pr(d")e.

C&. "7+repturile consuatorilor la nceierea contractelor

ART. 1Ori%e %(ntra%t n%?eiat ntre %(mer%ian:i i %(n)"mat(ri3 pentr" v/n+area de $"n"ri )a" pre)tarea de )ervi%ii3 va

%"prinde %#a"+e %(ntra%t"a#e %#are3 ',r, e%?iv(%3 pentr" n:e#e&erea %,r(ra n" )"nt ne%e)are %"n(tin:e de )pe%ia#itat

ART. 16Ori%e in'(rma:ii privind pa%?ete#e de )ervi%ii t"ri)ti%e3 pre:"ri#e a%e)t(ra3 %(ntra%te#e de %redit pentr" %(n)"m it(ate %e#e#a#te %(ndi:ii ap#i%a$i#e %(ntra%t"#"i3 %(m"ni%ate de (r&ani+at(r )a" de detai#i)t %(n)"mat(r"#"i3 tre$"ie ),%(n:in, indi%a:ii %(re%te i %#are3 %are ), n" permit, interpret,ri e%?iv(%e a#e a%e)t(ra.

ART. 11n %a+ de d"$i" a)"pra interpret,rii "n(r %#a"+e %(ntra%t"a#e3 a%e)tea v(r 'i interpretate n 'av(area %(n)"mat(r"#ART. 18e inter+i%e %(mer%ian:i#(r )tip"#area de %#a"+e a$"+ive n %(ntra%te#e n%?eiate %" %(n)"mat(rii.ART. 1;


10/14

O %#a"+, %(ntra%t"a#, %are n" a '()t ne&(%iat, dire%t %" %(n)"mat(r"# va 'i %(n)iderat, a$"+iv, da%,3 prin ea n),)a" mpre"n, %" a#te prevederi din %(ntra%t3 %reea+,3 n detriment"# %(n)"mat(r"#"i i %(ntrar %erin:e#(r $"nei-%red"n de+e%?i#i$r" )emni'i%ativ ntre drept"ri#e i ($#i&a:ii#e p,r:i#(r.

ART. 80O %#a"+, %(ntra%t"a#, va 'i %(n)iderat, %a ne'iind ne&(%iat, dire%t %" %(n)"mat(r"#3 da%, a%ea)ta a '()t )ta$i#it, '

a da p()i$i#itatea %(n)"mat(r"#"i ), in'#"en:e+e nat"ra ei3 %"m ar 'i %(ntra%te#e pre'(rm"#ate )a" %(ndi:ii#e &enera#ev/n+are pra%ti%ate de %(mer%ian:i pe pia:a pr(d")"#"i )a" )ervi%i"#"i re)pe%tiv.

ART. 8

Fapt"# %, an"mite a)pe%te a#e %#a"+e#(r %(ntra%t"a#e )a" n"mai "na dintre %#a"+e a '()t ne&(%iat, dire%t %"%(n)"mat(r"# n" e!%#"de ap#i%area prevederi#(r #e&a#e pentr" re)t"# %(ntra%t"#"i3 n %a+"# n %are ( eva#"are ($a#,%(ntra%t"#"i eviden:ia+, %, a%e)ta a '()t pre)ta$i#it "ni#atera# de %(mer%iant. @a%, "n %(mer%iant pretinde %, ( %#a"+pre'(rm"#at, a '()t ne&(%iat, dire%t %" %(n)"mat(r"# e)te de dat(ria #"i ), pre+inte pr($e n a%e)t )en).

ART. 82C(ntra%t"# tre$"ie ), )tip"#e+e3 %" %ara%tere mari i n imediata ve%in,tate a #(%"#"i re+ervat pentr" )emn,t"ra

%(n)"mat(r"#"i3 %#a"+a e!pre), de)pre drept"# de den"n:are "ni#atera#, a %(ntra%t"#"i3 d"p, %a+3 pre%"m i n"me#e adre)a %(mer%iant"#"i 'a:, de %are %(n)"mat(r"# p(ate ), i e!er%ite a%e)t drept3 %(n'(rm di)p(+i:ii#(r #e&a#e.

ART. 8C(mer%iant"# e)te ($#i&at ), remit, %(n)"mat(r"#"i "n e!emp#ar din %(ntra%t"# n%?eiat i ), p(at, pr($a a%e)t #"

n 'a:a (r&ane#(r de %(ntr(#.

ART. 84@rept"# %(n)"mat(r"#"i #a den"n:area )a" re+i#ierea %(ntra%t"#"i n" p(ate 'i an"#at )a" re)tr/n) de ni%i( %#a"+,

%(ntra%t"a#, )a" n:e#e&ere ntre p,r:i3 n %a+"ri#e prev,+"te de #e&e3 a%ea)ta 'iind %(n)iderat, n"#, de drept. @rept"rp,r:i#(r re'erit(are #a ( =")t, de)p,&"$ire n" v(r 'i a'e%tate n %a+"# den"n:,rii "ni#atera#e.--------

Art. 84 a '()t m(di'i%at de art. I din LE5EA nr. 6 din 2 i"#ie 2003 p"$#i%at, n MONITORUL OFICIAL nr. 4din ; i"#ie 200.

C&. 7+ispozi3ii inale i tranzitorii

ART. 8B A%:i"ni#e de %(ntr(# i )"prave&?ere a pie:ei )"nt e'e%t"ate de per)(na#"# mp"terni%it a# a"t(rit,:i#(r p"$#i%e%entra#e i terit(ria#e %" atri$":ii n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 %(n'(rm %(mpeten:e#(r )pe%i'i%e.

B2 Per)(na#"# prev,+"t #a a#in. B e)te a"t(ri+at ), 'a%, %(pii de pe materia#e#e i d(%"mente#e %are a" #e&,t"r, %($ie%t"# %(ntr(#"#"i i %are )e a'#, n p()e)ia %e#(r in)pe%ta:i i ), )(#i%ite re'erin:e de)pre a%e)tea3 n"mai da%, )-a%(n)tatat ( a$atere de #a #e&e.

B Per)(na#"# mp"terni%it e)te ($#i&at ), p,)tre+e )e%ret"# pr('e)i(na# i ), n" div"#&e "nei ter:e p,r:i )e%rete#e%(mer%ia#e )a" a#te in'(rma:ii %(n'iden:ia#e (ri parti%"#are ($:in"te n timp"# )a" n #e&,t"r, %" a%:i"ni#e de %(ntr(#da%, n" #i )e %ere ), 'a%, a%ea)ta de %,tre ( a"t(ritate ="de%,t(rea)%, )a" de %,tre partea in)pe%tat,. n %a+"# n %areper)(na#"# %" atri$":ii de %(ntr(# identi'i%, )a" )")pe%tea+, ne%(n'(rmarea %" prevederi#e a%te#(r n(rmative dind(meni"# pr(te%:iei %(n)"mat(ri#(r n vi&(are3 a%e)ta p(ate ad(pta i9)a" di)p"ne m,)"ri n %(n'(rmitate %"

prevederi#e a%e)t(ra.B4 Per)(na#"# prev,+"t #a a#in. B p(ate )(#i%ita3 pe timp"# %(ntr(#"#"i3 pentr" ad"%erea #a ndep#inire n $"ne%(ndi:ii a atri$":ii#(r de )ervi%i"3 d"p, %a+3 pr(te%:ia per)(na#, i )pri=in"# (r&ane#(r re)p(n)a$i#e %" (rdinea i #inip"$#i%, %are a" ($#i&a:ia de a #e )pri=ini n a%e)t )en).

B @(%"mente#e %are %(n:in date %" %ara%ter per)(na#3 )e)i+,ri#e i re%#ama:ii#e peten:i#(r3 pre%"m i d(%"mente#%(n)tatare i )an%:i(nare %(ntraven:i(na#, n" p(t avea %ara%ter p"$#i%3 %" e!%ep:ia %a+"ri#(r e!pre) prev,+"te de #e&)a" a %a+"ri#(r n %are p,r:i#e a#e %,r(r date )"nt identi'i%ate )a" identi'i%a$i#e %(n)imt3 n )%ri)3 a%e)t 'apt.

ART. 86B n vederea p"nerii #a di)p(+i:ia (perat(ri#(r e%(n(mi%i i a %(n)"mat(ri#(r a "n"i in)tr"ment ne"tr" de

in'(rmare3 %a re+"#tat a# )t"dii#(r de pia:, i )(nda=e#(r de (pinie3 a# )trate&ii#(r de di)tri$":ie3 a# pra%ti%i#(r %(mer%i)e va n'iin:a In)tit"t"# Na:i(na# a# C(n)"m"#"i3 n %((rd(narea A"t(rit,:ii Na:i(na#e pentr" Pr(te%:ia C(n)"mat(ri#


11/14

B2 Or&ani+area i '"n%:i(narea In)tit"t"#"i Na:i(na# a# C(n)"m"#"i )e )ta$i#e)% prin ?(t,r/re a 5"vern"#"i.B In)tit"t"# Na:i(na# a# C(n)"m"#"i e)te (r&ani+at %a in)tit":ie p"$#i%, de intere) na:i(na#3 %" per)(na#itate ="rid

)"$ '(rma "n"i %entr" de %er%etare3 in'(rmare i )t"dii n d(meni"# %(n)"m"#"i3 a#e %,r"i venit"ri )"nt a%(rdate din)"r)e $"&etare i e!tra$"&etare3 n %(ndi:ii#e #e&ii.

B4 A%tivit,:i#e In)tit"t"#"i Na:i(na# a# C(n)"m"#"i )e rea#i+ea+, %" )pri=in"# repre+entan:i#(r admini)tra:iei p"$#i%entra#e3 ai )(%iet,:ii %ivi#e3 ai per)(na#it,:i#(r n d(meni"3 ai (r&ani+a:ii#(r patr(na#e i ai (r&ani+a:ii#(rne&"vernamenta#e a#e %(n)"mat(ri#(r.

B In)tit"t"# Na:i(na# a# C(n)"m"#"i )pri=in, (r&ani+a:ii#e ne&"vernamenta#e a#e %(n)"mat(ri#(r n a%tivitatea de

in'(rmare i ed"%are a %(n)"mat(ri#(r.ART. 81A"t(ritatea %" atri$":ii de pr(te%:ie a %(n)"mat(ri#(r3 n t(ate %a+"ri#e n %are %(n)tat, nere)pe%tarea a%te#(r

n(rmative n d(meni"# pr(te%:iei %(n)"mat(ri#(r3 e)te mp"terni%it, ), ap#i%e )an%:i"ni %(ntraven:i(na#e prin%ipa#e3%(mp#ementare3 ), di)p"n, m,)"ri %(mp#ementare i ), )e)i+e+e (r&ane#e de %er%etare pena#, n %a+"# n %are 'apte%(n)tatate p(t %(n)tit"i in'ra%:i"ni.

ART. 88B Reement,ri#e #e&a#e n vi&(are privind pr(te%:ia %(n)"mat(r"#"i %are n" )"nt %"prin)e n pre+enta #e&e )e v

pre#"a %a ane!e a#e a%e)teia.B2 n termen de 8 #"ni de #a data p"$#i%,rii pre+entei #e&i n M(nit(r"# O'i%ia# a# R(m/niei3 Partea I3 5"vern"#

pre+enta Par#ament"#"i3 )pre ad(ptare3 pr(ie%t"# de #e&e %" privire #a ane!e#e prev,+"te #a a#in. B.

ART. 8;Pre+enta #e&e intr, n vi&(are #a data de ian"arie 2001.

$E7:;;;;;

@EFINIII

n )en)"# #e&i)#a:iei privind pr(te%:ia %(n)"mat(ri#(r3 termenii i e!pre)ii#e de mai =() )e de'ine)% a)t'e#<. (perat(r e%(n(mi% - per)(ana 'i+i%, )a" ="ridi%,3 a"t(ri+at,3 %are n %adr"# a%tivit,:ii )a#e pr('e)i(na#e 'a$ri%,3

imp(rt,3 dep(+itea+,3 tran)p(rt, )a" %(mer%ia#i+ea+, pr(d")e (ri p,r:i din a%e)tea )a" pre)tea+, )ervi%ii>

2. a#iment nepream$a#at - a#iment vra% %are n" e)te )"p") (pera:i"nii de pream$a#are i %are3 pentr" v/n+are3 e)tem,)"rat )a" %/nt,rit n pre+en:a %(n)"mat(r"#"i>. a"t(ritate %" atri$":ii de pr(te%:ia %(n)"mat(ri#(r a"t(ritatea admini)tra:iei p"$#i%e %entra#e i )ervi%ii#e )a#e

de%(n%entrate a$i#itate ), %(n)tate i ), ap#i%e )an%:i"ni pentr" nere)pe%tarea di)p(+i:ii#(r privind pr(te%:ia%(n)"mat(ri#(r>

4. %a#itate - an)am$#"# de pr(priet,:i i %ara%teri)ti%i a#e "n"i pr(d") )a" )ervi%i"3 %are i %(n'er, aptit"dinea de a)ati)'a%e3 %(n'(rm de)tina:iei a%e)t"ia3 ne%e)it,:i#e e!p#i%ite )a" imp#i%ite>

. %entr" %(mer%ia# - )tr"%t"ra de v/n+are %" )"pra'a:a medie )a" mare n %are )e de)',(ar, a%tivit,:i de%(mer%ia#i+are %" am,n"nt"# de pr(d")e3 )ervi%ii de pia:, i de a#imenta:ie p"$#i%,3 %e "ti#i+ea+, ( in'ra)tr"%t"r,%(m"n, i "ti#it,:i ade%vate>

6. %#a"+, a$"+iv, - %#a"+a %(ntra%t"a#, %are n" a '()t ne&(%iat, dire%t %" %(n)"mat(r"# i %are prin ea n),i )a"

mpre"n, %" a#te prevederi din %(ntra%t %reea+,3 n detriment"# %(n)"mat(ri#(r i %(ntrar %erin:e#(r $"nei-%redin:e3 de+e%?i#i$r" )emni'i%ativ ntre drept"ri#e i ($#i&a:ii#e p,r:i#(r>1. %(mer%iant - per)(ana 'i+i%, )a" ="ridi%, a"t(ri+at, ), de)',(are a%tivitatea de %(mer%ia#i+are a pr(d")e#(r i

)ervi%ii#(r de pia:,>8. %(mer: am$"#ant - a%tivitatea de %(mer%ia#i+are %" am,n"nt"# rea#i+at, prin tre%ere dintr-"n #(% n a#t"#3 n r"#(

m($i#e3 )tand"ri m($i#e3 %?i(%"ri m($i#e )a" n ve?i%"#e )pe%ia# amena=ate>;. %(mer: %" am,n"nt"#9de detai# - a%tivitatea de)',"rat, de (perat(rii e%(n(mi%i %are v/nd pr(d")e3 de re&"#,3

dire%t %(n)"mat(ri#(r pentr" "+"# per)(na# a# a%e)t(ra>0. %(mer: %" ridi%ata9de &r() - a%tivitatea de)',"rat, de (perat(rii e%(n(mi%i %are %"mp,r, pr(d")e n %antit,:i

mari3 n )%(p"# rev/n+,rii a%e)t(ra n %antit,:i mai mi%i a#t(r %(mer%ian:i )a" "ti#i+at(ri pr('e)i(na#i i %(#e%tivi>


12/14

. %(mer: de &r() %a)? and %arrD9'(rm, de %(mer: %" a"t()ervire3 pe $a+, de #e&itima:ie de a%%e) - a%tivitateade)',"rat, de (perat(rii e%(n(mi%i %are v/nd m,r'"ri prin )i)tem"# de a"t()ervire %,tre per)(ane ="ridi%e )a" per)('i+i%e a"t(ri+ate i a)(%ia:ii 'ami#ia#e a"t(ri+ate %(n'(rm #e&ii3 nre&i)trate n $a+a de date a v/n+,t(r"#"i3 n )%(p"#rev/n+,rii i9)a" pre#"%r,rii3 pre%"m i a# "ti#i+,rii a%e)t(ra %a pr(d")e %(n)"ma$i#e>

2. %(mer: n +(ne p"$#i%e - a%tivitatea de %(mer%ia#i+are a pr(d")e#(r i )ervi%ii#(r3 de)',"rat, permanent )a")e+(nier n pie:e3 t/r&"ri3 ($(are3 pa)a=e p"$#i%e3 p(rt"ri3 aer(p(rt"ri3 &,ri3 a"t(&,ri3 dr"m"ri p"$#i%e i )tr,+i )a" (r+(n, de a#t, nat"r, de)tinat, '(#()in:ei p"$#i%e>

. %(n)"mat(r - (ri%e per)(an, 'i+i%, )a" &r"p de per)(ane 'i+i%e %(n)tit"ite n a)(%ia:ii3 %are a%:i(nea+, n )%(p

din a'ara a%tivit,:ii )a#e %(mer%ia#e3 ind")tria#e )a" de pr(d"%:ie3 arti+ana#e (ri #i$era#e>4. %(ntra%t n%?eiat %" %(n)"mat(rii - %(ntra%te#e n%?eiate ntre %(mer%ian:i i %(n)"mat(ri3 in%#")iv %erti'i%ate

de &aran:ie3 $(n"ri#e de %(mand,3 'a%t"ri#e3 $(rder("ri#e )a" $(n"ri#e de #ivrare3 $i#ete#e3 ti%?ete#e %are %(n:in )tip")a" re'eriri #a %(ndi:ii &enera#e pre)ta$i#ite>

. data d"ra$i#it,:ii minima#e - data )ta$i#it, de pr(d"%,t(r3 p/n, #a %are "n pr(d") a#imentar i p,)trea+,%ara%teri)ti%i#e )pe%i'i%e n %(ndi:ii de dep(+itare %(re)p"n+,t(are> pr(d")e#e pentr" %are )e )ta$i#ete data d"ra$i#itminima#e n" tre$"ie ), 'ie peri%"#(a)e ni%i d"p, a%ea)t, dat,>

6. de%#ara:ie de %(n'(rmitate - de%#ara:ia ',%"t, de %,tre "n pr(d"%,t(r )a" "n pre)tat(r3 prin %are a%e)tain'(rmea+,3 pe pr(pria r,)p"ndere3 de)pre 'apt"# %, "n pr(d") )a" "n )ervi%i" e)te %(n'(rm %" "n d(%"ment te?ni%n(rmativ>

1. di)tri$"it(r - (perat(r"# e%(n(mi% din #an:"# de di)tri$":ie3 a %,r"i a%tivitate pr('e)i(na#, n" a'e%tea+,

%ara%teri)ti%i#e pr(d")"#"i>8. d"rata medie de "ti#i+are - interva#"# de timp3 )ta$i#it n d(%"mente#e te?ni%e n(rmative )a" de%#arat de %,tre

pr(d"%,t(r (ri %(nvenit ntre p,r:i3 n %adr"# %,r"ia pr(d")e#e de '(#()in:, nde#"n&at, tre$"ie ), i men:in,%ara%teri)ti%i#e '"n%:i(na#e3 da%, a" '()t re)pe%tate %(ndi:ii#e de tran)p(rt3 manip"#are3 dep(+itare i e!p#(atare>

;. eti%?et, - (ri%e materia# )%ri)3 imprimat3 #it(&ra'iat3 &ravat )a" i#")trat3 %are %(n:ine e#emente de identi'i%are apr(d")"#"i i %are n)(:ete pr(d")"# )a" e)te aderent #a am$a#a="# a%e)t"ia>

20. e!er%i:i" %(mer%ia# - "na )a" mai m"#te a%tivit,:i de %(mer%ia#i+are %" ridi%ata3 %" am,n"nt"#3 de tip %a)? and%arrD3 de a#imenta:ie p"$#i%,3 pre%"m i a )ervi%ii#(r de)',"rate de "n %(mer%iant>

2. &aran:ie - (ri%e an&a=ament a)"mat de v/n+,t(r )a" pr(d"%,t(r 'a:, de %(n)"mat(r3 ',r, )(#i%itarea "n(r %()t")"p#imentare3 de re)tit"ire a pre:"#"i p#,tit de %(n)"mat(r3 de reparare )a" de n#(%"ire a pr(d")"#"i %"mp,rat3 n %an %are a%e)ta n" %(re)p"nde %(ndi:ii#(r en"n:ate n de%#ara:ii#e re'erit(are #a &aran:ie )a" n p"$#i%itatea a'erent,>

22. in&redient a#imentar - (ri%e )"$)tan:,3 in%#")iv aditivii3 "ti#i+at, #a pr(d"%erea )a" #a prepararea "n"i a#iment %are va 'i %(n:in"t, i de pr(d")"# 'init %a atare )a" ntr-( '(rm, m(di'i%at,>2. #(t - "n an)am$#" de "nit,:i de v/n+are dintr-"n a#iment 'a$ri%at3 pre#"%rat )a" am$a#at n %(ndi:ii pra%ti%

identi%e>24. pa%?et de )ervi%ii t"ri)ti%e - %(m$ina:ia pre)ta$i#it, a %e# p":in d(", dintre "rm,t(are#e trei &r"pe de )ervi%ii3

%(ndi:ia %a d"rata nentrer"pt, a a%e)t(ra ), dep,ea)%, 24 de (re )a" ), %"prind, ( nn(ptare3 i an"me3 tran)p(rt3%a+are i a#te )ervi%ii3 ',r, #e&,t"r, %" tran)p(rt"# )a" %a+area )a" %are n" )"nt a%%e)(rii a#e a%e)t(ra i %are repre+inparte )emni'i%ativ, a pa%?et"#"i de )ervi%ii t"ri)ti%e3 %"m ar 'i< a#imenta:ie3 tratament $a#near3 a&rement i a#te#ea)emenea>

2. pa&"$, - pre="di%i"# %reat %(n)"mat(ri#(r prin "ti#i+area "n"i pr(d") peri%"#() )a" a "n"i pr(d") %" de'e%te3pre%"m i %e# %reat de )ervi%ii ne%(re)p"n+,t(are '"rni+ate de pre)tat(r. Pre="di%i"# p(ate 'i materia#3 v,t,marea

inte&rit,:ii %(rp(ra#e )a" a ),n,t,:ii3 pre%"m i pierderea vie:ii>26. pra%ti%i %(mer%ia#e a$"+ive - met(de de v/n+are re)tri%tive )a" %(ndi:i(nate %are a'e%tea+, intere)e#e%(n)"mat(ri#(r>

21. pre)tat(r - (perat(r"# e%(n(mi% %are '"rni+ea+, )ervi%ii>28. pr(d"%,t(r<a (perat(r"# e%(n(mi% %are 'a$ri%, "n pr(d") 'init )a" ( %(mp(nent, a "n"i pr(d")>$ (perat(r"# e%(n(mi% %are 'a$ri%, materie prim,>% (perat(r"# e%(n(mi% %are i ap#i%, den"mirea3 mar%a )a" "n a#t )emn di)tin%tiv pe pr(d")>d (perat(r"# e%(n(mi% %are re%(ndi:i(nea+, pr(d")"#>e (perat(r"# e%(n(mi% )a" di)tri$"it(r"# %are prin a%tivitatea )a m(di'i%, %ara%teri)ti%i#e pr(d")"#"i>


13/14

' repre+entant"# nre&i)trat n R(m/nia a# "n"i (perat(r e%(n(mi% %are n" are )edi"# n R(m/nia )a"3 n %a+"#ine!i)ten:ei a%e)t"ia3 imp(rtat(r"# pr(d")"#"i>

& (perat(r"# e%(n(mi% %are imp(rt, pr(d")e n vederea rea#i+,rii "#teri(are a "nei (pera:i"ni de v/n+are3 n%?iri#ea)in& )a" (ri%e a#t, '(rm, de di)tri$":ie )pe%i'i%, der"#,rii a'a%eri#(r )a#e>

? di)tri$"it(r"# pr(d")"#"i imp(rtat3 n %a+"# n %are n" )e %"n(ate imp(rtat(r"#3 %?iar da%, pr(d"%,t(r"# e)temen:i(nat>

i di)tri$"it(r"# pr(d")"#"i3 n %a+"# n %are imp(rtat(r"# n" p(ate 'i identi'i%at3 da%, n" in'(rmea+, per)(anapre="di%iat, n termen de 0 de +i#e de #a %ererea a%e)teia a)"pra identit,:ii imp(rtat(r"#"i>

2;. pr(d") - $"n materia# a %,r"i de)tina:ie 'ina#, e)te %(n)"m"# )a" "ti#i+area individ"a#, (ri %(#e%tiv,> )"nt%(n)iderate pr(d")e ener&ia e#e%tri%,3 ener&ia termi%,3 apa i &a+e#e #ivrate pentr" %(n)"m"# individ"a#>

0. pr(d") %" de'e%te - pr(d")"# #a %are m(d"# de pre+entare3 "ti#i+area previ+i$i#, i data a%?i+i:i(n,rii n" ('er,)i&"ran:, %(n)"mat(ri#(r3 pr(d"%/nd pa&"$e a%e)t(ra>

. pr(d") de '(#()in:, nde#"n&at, - pr(d")"# re#ativ %(mp#e!3 %(n)tit"it din pie)e i )"$an)am$#"ri3 pr(ie%tat i%(n)tr"it pentr" a p"tea 'i "ti#i+at pe d"rata medie de "ti#i+are i a)"pra %,r"ia )e p(t e'e%t"a repara:ii )a" a%tivit,:i ntre:inere>

2. pr(d") %(ntra',%"t - (ri%e $"n3 in%#")iv am$a#a="# a%e)t"ia3 #a %are )e %(n)tat, "ti#i+area ',r, a"t(ri+are a "nem,r%i %are e)te identi%, %" ( mar%, #e&a# nre&i)trat,3 )a" pr(d")"# %are n" p(ate 'i di'eren:iat n a)pe%te#e )a#ee)en:ia#e de "n pr(d") de mar%,3 prin %are )e n%a#%, drept"ri#e prev,+"te de #e&e a#e de:in,t(r"#"i #e&a# a# m,r%iire)pe%tive>

. pr(d") 'a#)i'i%at - pr(d") #a %are )e %(n)tat, a#terarea )"$ (ri%e '(rm, a e#emente#(r de identi'i%are a "nei m,den"miri3 )ie (ri de)en ind")tria# #e&a# nre&i)trate3 de nat"r, a ind"%e n er(are a)"pra pr(venien:ei )a#e3 #a pr(d"%are n" a" '()t 'a$ri%ate de de:in,t(r"# #e&a# a# m,r%ii (ri mp"terni%it a# a%e)t"ia3 )a" #a %are )-a %(n)tatat "ti#i+aream,r%ii #e&a# nre&i)trate ',r, a e!i)ta a%(rd"# tit"#ar"#"i>

4. pr(d") '(#()it - pr(d") '(#()it de "n a#t %(n)"mat(r3 reparat i te)tat3 %(re)p"n+,t(r din p"n%t de vedere te?ni'"n%:i(na# "n"i pr(d") )imi#ar n(" )a" re%(ndi:i(nat3 i %are e)te "n pr(d") )i&"r>

. pr(d") peri%"#() - pr(d")"# %are n" p(ate 'i de'init %a pr(d") )i&"r>6. pr(d") re%(ndi:i(nat - pr(d") n(" %" am$a#a= deteri(rat3 a)pe%t 'i+i% e!teri(r ne%(re)p"n+,t(r3 mi%i de'e%te d

'a$ri%a:ie3 dar %are e)te ad") #a parametrii te?ni%i de '"n%:i(nare ini:ia#i da:i de pr(d"%,t(r prin remediere>1. pr(d") )i&"r - pr(d")"# %are3 '(#()it n %(ndi:ii n(rma#e )a" previ+i$i#e3 n" pre+int, ri)%"ri )a" %are pre+int,

ri)%"ri minime3 :in/nd )eama de ntre$"in:area a%e)t"ia> ri)%"# )e %(n)ider, a%%epta$i# i %(mpati$i# %" "n &rad na#

pr(te%:ie pentr" )i&"ran:a i ),n,tatea %(n)"mat(ri#(r3 n '"n%:ie de "rm,t(are#e a)pe%te% m(d"# de pre+entare a pr(d")"#"i3 eti%?etarea3 in)tr"%:i"ni#e de '(#()ire i (ri%e a#te indi%a:ii i in'(rma:ii

'"rni+ate de pr(d"%,t(r>d %ate&(ria de %(n)"mat(ri e!p"), ri)%"#"i prin '(#()irea pr(d")"#"i>8. p"nere pe pia:, - a%:i"nea de a 'a%e di)p(ni$i# pentr" prima dat,3 %(ntra %()t )a" &rat"it3 "n pr(d") )a" "n

)ervi%i" n vederea di)tri$"irii )a" "ti#i+,rii>;. re%(ndi:i(nare - repararea "n"i pr(d") n(" anteri(r p"nerii pe pia:,3 pentr" a %(re)p"nde %(ndi:ii#(r en"n:ate

de%#ara:ii#e de &aran:ie )a" n p"$#i%itatea a'erent,3 #a )pe%i'i%a:ii#e prev,+"te n %(ntra%t"# de v/n+are-%"mp,rarepentr" "n pr(d") n(" i nereparat>

40. reparare - ad"%erea pr(d")"#"i %are n" %(re)p"nde %(ndi:ii#(r en"n:ate n de%#ara:ii#e de &aran:ie )a" np"$#i%itatea a'erent, #a )pe%i'i%a:ii#e prev,+"te n %(ntra%t"# de v/n+are-%"mp,rare3 a#te d(%"mente3 (ri n a#tedi)p(+i:ii #e&a#e>

4. )ervi%i" - a%tivitatea3 a#ta de%/t %ea din %are re+"#t, pr(d")e3 e'e%t"at, n )%(p"# )ati)'a%erii "n(r ne%e)it,:i a#%(n)"mat(ri#(r>

42. )ervi%i" de a#imenta:ie p"$#i%, - a%tivitatea de pre&,tire3 preparare3 pre+entare i )ervire a pr(d")e#(r i a$,"t"ri#(r pentr" %(n)"m"# a%e)t(ra n "nit,:i )pe%ia#i+ate )a" #a d(mi%i#i"#9#(%"# de m"n%, a# %(n)"mat(ri#(r>

4. )ervi%i" 'inan%iar - "ne#e )ervi%ii de nat"r, $an%ar,3 %redite3 a)i&"r,ri3 pen)ii private3 inve)ti:ii )a" p#,:i>44. )ervi%i" de pia:, - (ri%e a%:i"ne )a" pre)ta:ie %are 'a%e ($ie%t"# v/n+,rii-%"mp,r,rii pe pia:, i %are n" are dre

%(n)e%in:, tran)'er"# pr(priet,:ii a)"pra "n"i $"n %(rp(ra#3 e'e%t"at, n )%(p"# )ati)'a%erii "n(r ne%e)it,:i a#e%(n)"mat(ri#(r>


14/14

4. )tr"%t"ra de v/n+are - )pa:i"# de de)',"rare a "n"ia )a" mai m"#t(r e!er%i:ii %(mer%ia#e>46. )tr"%t"ra de v/n+are %" )"pra'a:, mare - )tr"%t"ra de v/n+are av/nd ( )"pra'a:, de v/n+are mai mare de .000

m>41. )tr"%t"ra de v/n+are %" )"pra'a:, medie - )tr"%t"ra de v/n+are av/nd ( )"pra'a:, de v/n+are %"prin), ntre

400.000 m in%#")iv>48. )tr"%t"ra de v/n+are %" )"pra'a:, mi%, - )tr"%t"ra de v/n+are av/nd ( )"pra'a:, de v/n+are de p/n, #a 400 m

in%#")iv>4;. )"pra'a:a de v/n+are - )"pra'a:a de)tinat, a%%e)"#"i %(n)"mat(ri#(r pentr" a%?i+i:i(narea pr(d")"#"i9)ervi%i"

e!p"nerii pr(d")e#(r ('erite3 p#,:ii a%e)t(ra i %ir%"#a:iei per)(na#"#"i an&a=at pentr" der"#area a%tivit,:ii. N" %(n)tit)"pra'e:e de v/n+are %e#e de)tinate dep(+it,rii i p,)tr,rii m,r'"ri#(r>

0. )"pra'a:a de v/n+are a "n"i %entr" %(mer%ia# - )"ma )"pra'e:e#(r de v/n+are %" am,n"nt"# de pr(d")e i )ervde pia:, i de a#imenta:ie p"$#i%, %"prin)e n a%ea)ta>

. termen de &aran:ie - #imita de timp3 %are %"r&e de #a data d($/ndirii pr(d")"#"i )a" )ervi%i"#"i3 p/n, #a %arepr(d"%,t(r"# )a" pre)tat(r"# i a)"m, re)p(n)a$i#itatea remedierii )a" n#(%"irii pr(d")"#"i (ri )ervi%i"#"i a%?i+i:i(pe %?e#t"ia#a )a3 da%, de'i%ien:e#e n" )"nt imp"ta$i#e %(n)"mat(ri#(r>

2. termen de va#a$i#itate - #imita de timp3 )ta$i#it, de pr(d"%,t(r3 p/n, #a %are "n pr(d") peri)a$i# )a" "n pr(d")%are n )%"rt timp p(ate pre+enta "n peri%(# imediat pentr" ),n,tatea %(n)"mat(ri#(r i p,)trea+, %ara%teri)ti%i#e)pe%i'i%e3 da%, a" '()t re)pe%tate %(ndi:ii#e de tran)p(rt3 manip"#are3 dep(+itare i p,)trare> pentr" pr(d")e#ea#imentare a%e)ta repre+int, data #imit, de %(n)"m>

. v/n+,t(r - di)tri$"it(r"# %are ('er, pr(d")"# %(n)"mat(ri#(r>4. vi%i" a)%"n) - de'i%ien:a %a#itativ, a "n"i pr(d") #ivrat )a" a "n"i )ervi%i" pre)tat %are n" a '()t %"n()%"t, i n

n" p"tea 'i %"n()%"t, de %,tre %(n)"mat(r prin mi=#(a%e#e ($in"ite de veri'i%are.

----

Documents

Cod Consum