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Hotline: (480) 312-2546 4021 N. 75 th Street, Suite 104 www.scottsdaleaz.gov Code Enforcement

Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

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Page 1: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Hotline: (480) 312-2546 4021 N. 75th Street, Suite 104

www.scottsdaleaz.gov

Code Enforcement

Page 2: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Raise Awareness of Code Enforcement in Scottsdale

Learn Scottsdale’s Code Enforcement objective’s and how we get there

Understand Code Tools-(Abatement, Operation Fix-It, Bike Program)

Learn how to partner so we can all work

together to keep Scottsdale beautiful

Page 3: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

THEY TREK WHERE OTHERS FEAR TO TREAD; IN UNSAFE STRUCTURES; IN YARDS PATROLLED BY VISCIOUS DOGS; IN CONFINED SPACES WHERE VERMIN MAKE THEIR HOME AND IN DEBRIS STREWN TRACTS OF LAND. THEY ARE EMPOWERED TO ISSUE CITATIONS AND REQUIRE LAND OWNERS TO REMOVE DEBRIS, BLIGHT AND REPAIR DILAPIDATED, OVERCROWDED AND UNSAFE HOUSING. THEY ARE MOST OFTEN UNWELCOME, VERBALLY ABUSED AND AT TIMES, PHYSICALLY ASSAULTED AND EVEN KILLED. THEY HAVE THE DUBIOUS DISTINCTION OF WORKING IN A NECESSARY, ALBEIT OFTEN MISUNDERSTOOD AND MALIGNED PROFESSION.

THEY ARE CODE ENFORCEMENT OFFICERS!

JOSEPH G. JARRETT

PUBLIC MANAGEMENT & ADMINISTRATION PROFESSOR, UNIVERSITY OF TENNESSEE

Page 4: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

“Social psychologists and police officers tend to agree that if a window in a building is broken and is left unrepaired, all the rest of the windows will soon be broken. This is true in nice neighborhoods as in rundown ones.” “A successful strategy for preventing vandalism is to fix the problems when they are small.” -James Q. Wilson and George L. Kelling-March 1982 The Atlantic Monthly

Page 5: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Scottsdale Zoning Ordinance Scottsdale City Code Chapters: ◦ 17 – On Street Vehicle Parking ◦ 18 – Property Maintenance ◦ 19 – City Noise Ordinance ◦ 24 – Solid Waste

1997 Uniform Housing Code ARS 33-1902 (rental registration)

Page 6: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

The Code Enforcement objective is to maintain community aesthetics and well-being in Scottsdale neighborhoods by proactively addressing blight and nuisances while creating a link between the City and residents.

Page 7: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Timely Responses ◦ Last year we addressed cases in less than 48

hours ◦ According to the ICMA data Scottsdale Code

Enforcement has a .2 response time (down from.3 last year)

We want 50% of our cases to be proactive ◦ Last year 71% (+1) of our cases were proactive

Resolution within 30 days ◦ Last year cases were solved within 15 days (-2)

Page 8: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Complaint logged on computer and given

case number. An inspection is conducted within 2 days.

Inspector assigned to

case.

If violation has not been corrected, civil or criminal court action

may be pursued and/or contractual abatement may be

completed.

At the expiration of the Compliance Notice the

property is re-inspected.

Page 9: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Voluntary ◦ Courtesy Letters, Compliance Notices,

Informal Techniques, Face-to-Face Contact

Induced ◦ Civil Citations (20 in 2013), Abatements

(Administrative and Court Ordered), Lien Filings

Partnership ◦ Created partnerships with Police, Residents,

Businesses, Churches, Community Groups

Page 10: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Resident makes complaint.

Specialist Checks Computer for History, Opens Case and Assigns Case Number. If History Exists Places Possible Repeat Violator Tag on Case.

Within 2 days, an inspection is conducted

to determine if a violation exists.

The end result benefits the entire

neighborhood.

If violation is found, civil or criminal court action may be

pursued. A notice of violation may also be issued for violations

requiring city abatement.

Page 11: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

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https://eservices.scottsdaleaz.gov/eServices/myneighborhood/

Page 12: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

By adding parcel tags to properties in question we are able to monitor vacant properties better

Page 13: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Sign Enforcement-illegally placed signs

Vacant Foreclosed Properties

Green Pools Blight (weeds, debris, etc)

Page 14: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 15: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 16: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 17: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 18: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Blight- Tall Weeds

Page 19: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 20: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 21: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 22: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 23: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 24: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

One of the strictest sign ordinances Has Allowances

Campaign signs

Aggressive Proactive Enforcement

Education is Key

Page 25: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

The City of Scottsdale can abate violations ◦ Emergency Abatements for life threatening issues are

streamlined through the court ◦ 30 day (by state statue) Abatement for non-life threatening

issues You o Your additional eyes and ears help us find issues faster,

thus making a faster response

Page 26: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 27: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 28: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 29: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 30: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 31: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Restitution Includes:

◦ Cost of paint

◦ Square footage area covered

◦ Amount of time staff spent covering the graffiti/surface area

◦ Mileage (too and from)

◦ Equipment Maintenance costs

◦ Creates a more accurate budget for this essential service

Graffiti Specialist:

o Keeps a book of colors and where the paint can be purchased

o Book is accessible to other staff members

o Allows Scottsdale to be consistent with paint colors

Page 32: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

City will… •Square off all graffiti areas and apply two coats of paint on each site •Contact HOA's for donations of matching paint when necessary •Continue to work proactively to abate graffiti

Page 33: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 34: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Operation Fix It teams up with volunteers and local businesses to provide labor and materials to help eligible residents maintain their properties. Contact: Program Manager Michelle Bruce at 480-312-8703 Program Criteria:

In 2013, Operation Fix-It has provided assistance to over 50 properties totaling over 2,500 hours of labor. Volunteers have performed a various amount of work from painting the exterior of houses, removing weeds,

trimming trees, installing gravel and the list goes on.

Operation Fix-It: Neighbors helping Neighbors

Page 35: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Before

After

Page 36: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Before

After

Page 37: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord
Page 38: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

What’s the Tool Lending Center? A 20ft trailer stocked with landscape tools available for loan to assist Scottsdale residents in cleaning up properties in a blighted condition. What kind of tools are inside? Various landscaping tools (i.e. lawn mowers, weed eaters, blowers, shovels, rakes, shears, trash bags/cans, etc.) Large projects also have the opportunity to use a dumpster for FREE!!

This resource has been utilized throughout the city for residents to use to help maintain a strong Scottsdale community and

promote well-maintained and safe neighborhoods.

Tool Lending Center (T.L.C.)

Page 39: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Keep all grass/lawns six (6) inches or shorter

Remove all uncultivated grass & weeds from rock landscape

Do not store items in an area that can be seen from off the property

Make all building exteriors repairs immediately

Repair all inoperable vehicles in a enclosed

garage

Page 40: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Routinely maintain/clean your adjacent alley (if you have one)

Keep an eye out for violations Collaborate to help others in need (i.e.

Operation Fix-It)

Report all violations (including graffiti) by calling 480-312-2546 or email [email protected]

Page 41: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

True or False? 1. A vehicle store in the driveway must be currently licensed and operable. False- 2. Code Enforcement will make my neighbor’s dog stop barking. False- The Scottsdale Police Department (480)312-5000 handles disturbance of peace issues-such as habitual barking dogs. Additionally the City has a free mediation program to assist 3. I can have as many garage sales as I want. False- You are permitted two garage sales a year, otherwise the City considers it a commercial business in a residential district

Page 42: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

True or False? 4. The City can make my landlord fix my inoperable air-

conditioning unit. True- Certain chapters of the National Uniformed Housing Code have been adopted that can allow the City to do interior inspections 5. I can do whatever I want to do with my property. False- The Zoning Code and Property Maintenance Ordinance of the Scottsdale Municipal Code outlines each zoning districts property use

Page 43: Code Enforcement - Scottsdale Economic DevelopmentScottsdale/... · 2014. 7. 11. · Scottsdale Learn Scottsdale ... Tool Lending Center (T.L.C.) ... The City can make my landlord

Contact

Code Enforcement Hotline (480) 312-2546

[email protected] Or On The Web:

[email protected] www.ScottsdaleAZ.gov