Colortrac Series4e Manual

Colortrac Scanner Installation and Operating Manual.

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Kings HallSt Ives Business ParkSt IvesHuntingdonCambridgeshireUnited KingdomPE27 4WY

T: +44 (0)1480 464618F: +44 (0)1480 464620

17301 West Colfax Avenue,Suite 165 Golden,CO 80401 USA

T: +1 800 533 0165F: +1 303 973 7092

Room 4-B1B, Building #7Section 3, Century CityHaiDian DistrictBeijing 100089China

T:+86(0)1051 988928F:+86(0)1051 988927

Note: The entire risk of the use or the result of the use of this hardware, software ordocumentation remains with the user. No part of this documentation may be reproduced ortransmitted in any means, electronic or mechanical, for any purpose, except with theexpress prior written permission Colortrac Ltd.

Colortrac Ltd makes no warranty claims with respect to this documentation and disclaimsany implied warranties of merchantability or fitness for a particular purpose. The informationcontained in this document is subject to change without notice. Colortrac Ltd assumes noresponsibility for errors or omissions that may appear in this documentation

REVISION 2.0

© Colortrac 2004

This document should not be copied without prior permission from:

Colortrac Ltd.Kings HallSt. Ives Business ParkSt. IvesHuntingdonCambridgeshirePE27 4WYUnited Kingdom

Tel: +44 (0) 1480 464618Fax: +44 (0) 1480 464620

Colortrac Ltd makes no warranty with respect to this documentation and disclaims anyimplied warranties of merchantability or fitness for a particular purpose. Information in thisdocument is subject to change without notice. Colortrac Ltd assumes no responsibility forerrors that may appear in this document.

www.colortrac.com [email protected]


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TABLE OF CONTENTS

1 INTRODUCTION..................................................................................... 3

2 SAFETY.................................................................................................. 4

3 INSTALLATION ...................................................................................... 53.1 UNPACKING AND INSTALLATION...............................................53.2 SCANNER CABLING AND SET-UP ................................................5

3.2.1 Installation using IEEE 1394/Firewire...........................................................63.2.2 Installation using ultra wide SCSI .................................................................6

4 OPERATION OF SCANNER ................................................................... 74.1 INITIAL START-UP..........................................................................74.2 AUTO DOCUMENT FEED ...............................................................74.3 START SCANNING ..........................................................................7

5 CONTROL PANEL.................................................................................. 8

6 RAISING LID OPERATING INSTRUCTIONS........................................... 96.1 INTRODUCTION ..............................................................................96.2 MEDIA TYPES ..................................................................................96.3 REMOVING THE PAPER GUIDE ASSEMBLY .............................106.4 FITTING SCANNER APERTURE TAPE ........................................11

7 MAINTENANCE.................................................................................... 127.1 LEFT/RIGHT AND FRONT BACK STITCH...................................127.2 COLOUR CALIBRATION...............................................................127.3 SERVICE REQUIREMENTS ON TUBES AND LUBRICATION....12

8 TROUBLE SHOOTING.......................................................................... 13

9 SPECIFICATION................................................................................... 159.1 MODEL VARIATION .....................................................................159.2 COMMON SPECIFICATION ..........................................................21

10 DECLARATION OF CONFORMITY....................................................... 22


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1 INTRODUCTION

Thank you for choosing Colortrac Ltd for your wide-format colour and monochromescanning needs.

This manual covers the installation, operation and maintenance of the Colortrac 5480e,4860e, 4280e, 4260e, 3680e and 3640e range of large format scanners.

Each scanner model requires a host computer running a software package such as theScanWorks or CopyWorks PC software. The installation and operation of this software willbe described in a separate User Manual (in PDF format on the Colortrac Software CD).

We recommend that a Colortrac approved technician install the scanner. If you decide toundertake this yourself the Installation section will provide some guidance on how to dothis. If you have any problems in carrying out the installation please contact your supplier.

In order to achieve the best results from your scanner we recommend that you spend a fewminutes reading the Operation and Maintenance sections of this manual.

Finally we hope that you will have years of productive trouble-free scanning with your newColortrac large format scanner.


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2 SAFETY

Electrical Safety

Do not remove any of the cover panels without first disconnecting the powerand waiting for the recommended time written inside the scanner.

General Safety Warnings

FINGER TRAP

There is a danger of trapping fingers between the lid and the ends of the scanner. Ensure that all hands are clear of the ends of the scanner when the lid is closed.

ROTATING ROLLERS

The scanner operates two sets of rollers to move the image across thescanner. These rollers will grip ties and any other similar items ofclothing. Long hair is also a potential hazard if allowed near therollers or the scanner mouth during operation of the scanner.

Weight Warning

The scanners can weigh up to 90 Kg and require two people to lift them. No attempt shouldbe made by a single person to lift the scanner. Suitable clothing and footwear should beused when lifting the equipment.

Tilt Warning

If weight is applied to the paper feed tray the scanner may tilt if the locking pin is notinserted. Do not stand or climb on the scanner

Environmental Warning

This equipment is not intended for operation while exposed to extremes of temperature,excessive dust, moisture, or vibration or to flammable gases, corrosive or explosiveatmospheres or any ingress of water.

EMC Class A

This is a class A product. In a domestic environment this product may cause radiointerference. In such cases the user may be required to take adequate measures. The“domestic environment” is an environment where the use of broadcast radio and televisionreceivers may be expected within a distance of 10 metres of the apparatus.


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3 INSTALLATION

3.1 Unpacking and Installation

Please refer to the sheet included in the packaging of your scanner headed:

HOW TO INSTALL YOUR SCANNER

3.2 Scanner Cabling and Set-up

Before connecting the scanner to the power supply, please ensure that the local supply iswithin the voltage and frequency range specified on the voltage rating plate on the back ofthe scanner. The scanner automatically senses the local power supply and requires nooperator setting.

The scanner may be connected to the host computer via the Ultra-Wide SCSI connector orthe IEEE1394 FireWire connector. Colortrac Ltd recommends the use of the FireWireconnector if you are running Windows 2000/XP on the host computer.

Rear of scanner

Power connectorand switch

SCSI connector andFirewire connector


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3.2.1 Installation using IEEE 1394/Firewire

IMPORTANT CABLING INFORMATION

WARNING:

Please observe correct polarity of the FireWire IEEE1394connectors at all times. This will mean taking care when makingthe connection between the cable and the scanner and againwhen attaching the cable to the FireWire interface on thecomputer.

Although the scanner can be ‘hot-plugged’ to the computer whenthe scanner and computer are switched on it is not recommendedto remove the FireWire connection during scanning as this mayrequire the computer to be restarted to re-establish the softwareconnection.

SERVICE & WARRANTY

If a fault on the scanner can be traced to a failure on the part of the operator to observe theinstructions above then any remedial action involving the replacement of electronics by themanufacturer or its agent WILL NOT BE COVERED under the terms of the scannerwarranty.

To connect your scanner using FireWire just plug in the supplied Firewire connector to yourhost computer. If you are running Windows 2000/XP the computer will automatically detectthe scanner and ask for a driver. This is supplied on the accompanying software CD.

Note: If a FireWire cable is plugged into the scanner the SCSI connector will be disabled.Do not try and run the scanner from both ports at the same time.

3.2.2 Installation using ultra wide SCSI

The host computer and the scanner should be powered off and an appropriate SCSI cableused to connect the scanner to the computer. By default the scanner is set to SCSI ID 5. Ifyour PC is not compatible with this setting please contact your distributor who will be ableto provide assistance.


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4 OPERATION OF SCANNER

4.1 Initial start-up

On power up the amber light will flash for approximately 15 seconds. After this the greenlight and also the internal scanner lights will turn on. The scanner is now ready for use. Oninitial installation Colortrac Ltd recommends that the scanner has its cameras stitch aligned(except 3640e) and it is colour calibrated / white normalised. For details on how to do thissee section 6 in this document.

4.2 Auto Document Feed

With the green light on, the automatic document feed system allows documents to beloaded with the leading edge of the document automatically positioned for the start of ascan. The document should be placed on the paper tray face down either centre justified orjustified along the guide on the right hand side. Push the document towards the scanner lidmaking sure it is square to the scanner. The document will then be detected by thescanner and automatically loaded.

WARNING:

Care should be taken when using the Auto Document Feed to load original documents asfragile, damaged or tightly-rolled documents may be damaged during loading orsubsequent scanning. If problems are experienced the feed mechanism can be instantlyhalted by depressing either the forward or reverse button on the control panel.

COLORTRAC LTD CAN ACCEPT NO LIABILITY FOR DAMAGE TO ANY DOCUMENTDURING THE LOADING OR SCANNING PROCESS.

4.3 Start Scanning

The host software initiates the scan. Please refer to the software manual for furtherinformation.

WARNING: DOCUMENTS THAT ARE SENSITIVE TO LIGHT SHOULD NOT BE LEFT INTHE SCANNER. COLORTRAC LTD ACCEPTS NO LIABILITY FOR DAMAGE TO ANYDOCUMENT DAMAGED BY LIGHT.


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5 CONTROL PANEL

The lights on the Control Panel indicate the status of the scanner. The Forward andReverse buttons allow the paper to be moved in the scanner.

Forward Button Advances the document through the scanner

Reverse Button Moves the document in the reverse direction

Red Light On Indicates an error condition

Yellow Light Flashes Indicates that the scanner is warming up normalising

Green Light On Indicates that the scanner is ready

Green Light Flashes Indicates that the scanner is scanning

Forward Button EJECT

Reverse Button REWIND Red Light -

Error Condition

Yellow Light - Warm Up

Green Light -Ready or Scanning


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6 RAISING LID OPERATING INSTRUCTIONS

6.1 Introduction

These scanners can accept documents up to 12 mm (0.47”) thick. The front levers aregraduated and are adjusted by pushing or pulling the levers to set the required height.Setting 12 is the highest setting (12mm) and the lowest is 0 suitable for thin paper.

6.2 Media Types

These models as well as scanning paper are designed to scan thick documents like displaypanels or documents mounted on rigid foamboard up to a maximum thickness of 12 mmthick. They can also accept display panels or documents mounted on certain other mediasuch as 1mm, 3mm and 5mm flexible plastic sheets. Lamination should not present aproblem provided that the overall thickness does not exceed 12 mm.

Beyond these media types caution and common sense should be exercised. For exampledo not try to scan a 12 mm thick sheet of steel. Be aware of originals that have sharpedges as these may cause damage to the scanner. Take care not to scratch the undersideof the lid and the surface of the white paper hold-down assembly. Damaged originals thatare distorted or bent may cause loading and scanning problems .

When scanning very thin media the use of Aperture Scanning Tape is recommended. Seesection 6.4

WARNING:

If in any doubt check carefully the scanning process with a less valuable sample of similaror identical media to ensure that the scanner will not damage the original during thescanning process.

COLORTRAC LTD ACCEPTS NO LIABILITY FOR DAMAGE TO ANY DOCUMENTDURING THE LOADING OR SCANNING PROCESS OR DAMAGE TO THE SCANNERDUE TO SCANNING UNSUITABLE MEDIA.


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6.3 Removing the Paper Guide Assembly

Pull the adjustment levers to the central position - a setting of 5 is fine. Open the lid, pulland twist the locking pin on each side and carefully raise the assembly upwards from thefixings. The paper guide assembly can now be lifted out in a rearwards direction.

LOCKING PIN

LOCATING FIXINGS

ADJUSTMENT LEVER

Right-hand side adjustment lever shown. The left-hand side adjustment lever is a mirrorimage.

Refitting of the Paper Guide Assembly (also known as the Paper Hold Down or PHD) is thereversal of the removal procedure.

Note: The adjustment levers should be set back to 5mm again before trying to re-engagethe locking pin.

Always ensure that the locking pins are properly engaged before closing the lid as unevenpressure applied by this part of the scanner will lead to paper skew and the possibility ofdocument damage.


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6.4 Fitting Scanner Aperture Tape

This self-adhesive tape is used when scanning thin media which may otherwise catch onthe scan aperture. It is a consumable product and must be removed if scratched. Tapesupplies are available from your distributor or from the Colortrac Technical Support Group.

Peel off backing strips to affix. When removing clean off any glue residue before scanning.

The application of Aperture Tape to the Series 4 Colortrac scanner


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7 MAINTENANCE

7.1 Left/Right and Front Back Stitch

If the scanner has been transported, the alignment of the cameras may need adjusting.This can be carried out automatically by inserting the auto stitch target centrally (except4280e models where the target is offset - see markings on target) into the scanner andselecting the option on the host software to carry out the auto stitch operation. The 3640escanners have no auto-stitch function because they are single camera devices.

7.2 Colour Calibration

The scanner may require to be colour calibrated. This ensures that the scanner producesthe correct colours across the scan. This can be carried out automatically by inserting theCalibration Target into the scanner and selecting the option on the host software to carryout white balance. The Calibration Target fits over the scan slot and depending on yourfirmware revision may be driven during calibration.

Depending on type of target issued the target may be found inside the lid of the scanner.

In order to achieve the best colour response from the scanner it should be left oncontinuously.

7.3 Service Requirements on Tubes and Lubrication

The scanner will require a yearly service to ensure that it gives the best performance. Thedetails of this service can be obtained from your distributor.


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8 TROUBLE SHOOTING

Lights on scanner control panel fail to come on

1. Check that the power supply is connected to the scanner.2. Check that the scanner is switched on.3. Check that the SCSI bus is correctly terminated.

Red error light on the display panel indicates a failure during start up

1. Ensure that the normalisation target is fitted during calibration.2. Ensure that the lid is closed.3. Recalibrate the scanner.4. If the fault persists then a service engineer is required.

Streaks appear on the image

Change the aperture tape if fitted.If the lines are vertical and continuous re-calibrate the scanner first making sure that thecalibration target is as clean as possible.

Document twists visibly in the scanning plane as it is loaded or during scan

Check lid height setting. Check that neither edge of the document is fouling on the side ofa pinch roller. Move the document left or right prior to loading if necessary.

Document slips when scanning

Reduce scanning speed. If the problem persists, the document may be too heavy orslippery to be accepted. If the document is light then try mounting it on a less slipperybacking before scanning.

Drive motor stalls when loading

Check for correct height adjustment. If the problem persists, the document may be tooheavy or slippery to be accepted.

Drive motor stalls when scanning

Reduce scanning speed. Check for correct height setting. Check scanner throat is clearand all surfaces are clean. If the problem persists, then document may be too heavy orslippery to be accepted.


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contd. . .

There is a vertical discontinuity in the image half way across the whole scannerwidth (4260e or 3680e) or 1/3 or 2/3 of the way across the scanner (5480e or 4280e).

Carry out the auto stitch procedure. If this does not solve the problem re-stitch using autostitch function with the auto stitch target attached to a piece of media of similar physicalqualities to the document which is being scanned.

There are visible colour artefacts in the image - very noticeable in the horizontaldirection and the scanner stops and starts while scanning.

Use the fractional speed function on the Scanworks software to slow down the documentspeed and avoid the motion from stopping and re-starting. With fractional speed set to 4 ormore, stopping and re-starting will not produce any visible artefact.

Horizontal artefacts in the image at approximately 70mm from start or end ofdocument

Attach 75mm wide strips of similar media to the leading or trailing edges of the document.

See the FAQ (Frequently Asked Questions) area of the Colortrac website atwww.colortrac.com for more help with common software and installation queries.


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9 SPECIFICATION

9.1 Model Variation

Colortrac 5480e

Features24-bit RGB modeSelectable white / black point & tone reproduction8-bit indexed colour palette8-bit greyscale4-bit indexed colour palette1-bit binary (b/w)

Resolution50 to 400 in 1dpi increments600 & 2400 dpi400 dpi optical resolution

Imaging Technology3 tri-linear CCD cameras3 x 7500 pixels each

Scan Area137cm (54”) x unlimited (by scanner).

Scanning Rates at 200 dpiMono: 4.5in/sec 1143 mm/secGreyscale: 4.5in/sec 1143 mm/secColour: 1.5in/sec 381 mm/sec

These scan rates refer to the capability of the scanner hardware. The actual scan rates todisk will depend upon host system performance - particularly with high resolution 24-bitcolour scanning.


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Colortrac 4860e

Features24-bit RGB mode:Selectable white / black point & tone reproduction8-bit indexed colour palette8-bit greyscale4-bit indexed colour palette1-bit binary (b/w)


Imaging Technology2 tri-linear CCD cameras3 x 7500 pixels each

Scan Area122 cm (48”) x unlimited (by scanner).

Scanning rates at 300 dpiMono: 4.in/sec 1016mm/secGreyscale: 4.in/sec 1016mm/secColour: 1.33 in/sec 339mm/sec



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Colortrac 4260e


Resolution50 to 300 in 1dpi increments450 & 1800 dpi300dpi optical resolution

Imaging Technology2 tri-linear CCD cameras7500 pixels each

Scan Area106 cm (42”) x unlimited ( by scanner )

Scanning rates at 300 dpiMono: 4.0in/sec 1016 mm/secGreyscale: 4.0in/sec 1016 mm/secColour: 1.33in/sec 339 mm/sec



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Colortrac 4280e


Resolution50 to 400 in 1dpi increments600 & 2400 dpi400dpi optical resolution

Imaging Technology3 tri-linear CCD cameras7500 pixels each

Scan Area106 cm (42”) x unlimited (by scanner)

Scanning Rates at 300 dpiMono: 4.0in/sec 1016 mm/secGreyscale: 4.0in/sec 1016 mm/secColour: 1.33in/sec 339 mm/sec

These scan rates refer to the capability of the scanner hardware. The actual scan rates todisk will depend upon host system performance - particularly with high resolution 24-bitcolour scanning


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Colortrac 3680e



Imaging Technology2 tri-linear CCD cameras

7500 pixels each

Scan Area91cm (36”) x unlimited (by scanner)

Scanning rates at 300 dpiMono: 3.0in/sec 762mm/secGreyscale: 3.0in/sec 762mm/secColour: 1.0in/sec 254mm/sec



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Colortrac 3640e



Imaging Technology1 tri-linear CCD cameras

7500 pixels

Scan Area91cm (36”) x unlimited (by scanner)

Scanning Rates at 300 dpiMono: 1.33in/sec 339mm/secGreyscale: 1.33in/sec 339mm/secColour: 4.0in/sec 1016mm/sec



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9.2 Common Specification

Document Thickness 12mm maximum

Document Type Opaque or translucent

Scan System Primary point digital data capture

Illumination and Optics Colour balanced twin daylightblue tubes, apochromatic lenses

Output Modes 8-bit indexed colour palette4-bit indexed colour palette

24-bit RGB8-bit greyscale

1-bit error diffused monochrome1-bit monochrome

Thresholding 2D intelligent adaptive thresholdingLine mode (global thresholding)

Interface Ultra-Wide SCSI up to 40MB/secIEEE 1394 FireWire output (6-pin connector)

Operating Environment 15-30 degrees Centigrade15-85% relative humidity, non condensing


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10 DECLARATION OF CONFORMITY

Manufacturer: Colortrac LtdKings HallSt Ives Business ParkSt IvesCambridgeshire, PE27 4WYUnited Kingdom

Details Of Electrical Equipment

Model Number: 3640e, 3680e, 4260e, 4280e, 4860e, 5480e

Description: Large Format Colour Document Scanner

Directives this equipment complies with:LVD 73/23/EECEMC 89/336/EECCE Marking 92/31/EEC

Harmonised standards applied in order to verify compliance with Directive:BS EN60950:1992EN55024-1:1998EN61000-3-2:1995EN55022 Class A:

This is a class A product. In a domestic environment this product may cause radiointerference in which case the user may be required to take adequate measures(note 1).

Other Standards Applied: CFR47:2001 Class A

Test Report Issue by : dB Technology

Year in which CE mark was affixed: 2002

Issued: 15th August 2002

Signed ..........................................Graham TinnManaging Director

Note 1:- The “domestic environment” is an environment where the use of broadcast radio and television receivers may beexpected within a distance of 10 meters of the apparatus concerned.


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Documents

Colortrac Series4e Manual