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Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

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Page 1: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available
Page 2: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

Comfort zone island

Page 3: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

YOUR BUSINESS IS HYPER-CONNECTED

When we created Efficy in 2005, our goal was clear: to create the most

flexible and scalable CRM software available on the market, one that

would work for any type of business. Efficy CRM software has about

160.000 users, who enjoy its wide variety of uses such as document and

invoicing management, sales and prospect follow-ups, marketing and

support modules, etc. Efficy CRM is now one of the most comprehensive

CRM solutions on the market.

Thanks to our our partners and experts, who are strongly committed

to our 2.400 business clients, we have built a CRM software that works

like an ecosystem for the management of all your data. We connect

your partners together. We connect them to your clients. We increase

the efficiency of your sales force. We make all your documents securely

available. We provide you with the tools and mobile applications key to

the growth of your business activity.

In short, we bring fluidity to your organization.

Your working methods are evolving rapidly. Your partners and clients are

more connected, better informed, and more demanding than ever before:

they want a user experience which matches their latest needs.

Efficy CRM goes deep, giving priority to user experience. Better than ever

before, we provide you with the possibility of using and exploiting your

database to make your business grow, no matter how buried this data

is. That is what we call ‘Deeper Customer Engagement.’

Cédric Pierrard

CEO

Efficycrm | 03

Page 4: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

COMPLETE. CUSTOMIZABLE. COLLABORATIVE.

Page 5: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

A user-friendly and easy-to-use solution adapted to the size of your company. Efficy CRM solution enables you to grow and develop your business activity in a very structured way.

DOCUMENT MANAGEMENTImagine absolute control and easy access to your documents without

wasting time looking for pieces of information. Link your documents to

projects; open and find, in a twinkle of an eye, a file or piece of information

based on its type or keywords.

CUSTOMER RELATIONSHIP MANAGEMENTEfficy CRM software is a necessary tool to the management and follow-

up of your customers in real time and in a customized way. The entire

history of your relationship with each of your customers is saved, since

every action taken generates a notification. For each interaction, Efficy

CRM helps provide adequate support service for your customers’ needs.

MARKETING CAMPAIGN MANAGEMENTWith Efficy CRM, create your own email campaigns and communicate

to your different target groups in a customized way.

CONTACT MANAGEMENTManage all your contacts in a secure and intuitive way, including:

• Identification, thanks to comprehensive customer master records made

up of addresses and personal details, history of relationship, including

prospecting, retention strategies, orders and complaints

• Automated management of sales opportunities: including information

about customers’ behaviors, events, alerts and reminders, agenda and

‘to-do list’ synchronization

• It also streamlines the flow of action and information between actors

of customer relationships, that is to say, your sales force but also your

support service, your experts, your management team, etc.

DATA VISUALIZATION AND ANALYSISThe analysis of your data is necessary to meet your sales and marketing

performance targets.

Efficy CRM allows you to better understand and segment your customers,

to give you an overview of your sales and marketing performance and

to predict customer behaviors.

SALES FORCE MANAGEMENT AND MOTIVATIONWith Efficy CRM, your sales representatives become more efficient and the

stages of the sales cycle are entirely mastered, from establishing contact to

closing the sale. To make a difference, your sales force needs structured and

updated information to be responsive and act rapidly according to sales

opportunities. Efficy CRM gathers and organizes the necessary information

on a user-friendly interface while enabling you to meet three key objectives:

• Make sure your salespeople know everything about your customers•

• Improve your commercial performance

• Optimize your business processes.

COLLABORATIVE PROJECT MANAGEMENTEach project created in Efficy CRM has a new generation CRM solution de-

signed to favor multidimensional access and collaboration for enhanced

efficiency. With Efficy CRM, it is even more obvious. In fact, Efficy CRM is

accessible to mobile populations from every device. It also enables you

to interact with all the key actors of your company (colleagues, partners,

customers, suppliers, subcontractors...) and finally brings fluidity, trans-

parency and regularity to each of these relationships.

AT LAST A CRM SOLUTION THAT ADAPTS TO YOUR NEEDS

Efficycrm | 05

Page 6: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

THE ATOM MODEL

The atom model illustrates the core principle of Efficy CRM: to be able to connect everything and everyone in a dynamic and ‘many-to-many’ manner in order to provide your company with relevant and valuable information. You decide who or which information is given priority. Simple, fast and intuitive.

TASKS

AGENDA

PROJECTS

CONTACTS

COMPANIES

E-MAILS

SALES

MARKETING

REPORTS

SUPPORT

PRODUCTS

DOCUMENTS

Page 7: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

FEATURES MATRIX efficyCRM

STARTERefficyCRM

SMBefficyCRM

ENTERPRISEefficyCRM

PREMIUM

Contacts, Companies, Agenda, Tasks, Documents, E-mails • • • •

Web Browser Compatibility - Internet Explorer, Firefox, Chrome, Safari • • • •

MAC and Windows Compatibility • • • •

Google Maps Integration • • • •

Efficy Designer Basics - Users Management, Lookup Tables • • • •

Microsoft Office Integration • • • •

Apple Mail Integration • • • •

Entourage Integration • • • •

Zero Maintenance Architecture • • • •

Sales Module • • •

Standard Sales Reporting • • •

Marketing Module • • •

Telephony Integration • • •

Interest Center Module • • •

Outlook & Office 365 Synchronization • • •

Invoice Module • •

Helpdesk Module • •

Project Management Module • •

Timesheet Management Module • •

Full-Text Search •

Google Maps Export + Geographical Search •

Complete Efficy Designer Module - Entities & Graphic Workflow •

Efficy Dashboards (Qlik Sense) * •

Sales Gamification (Peak Me Up) ** •

Efficycrm | 07* 1 Qlik token / 10 Premium users ** Peak Me Up included during 1 year

Page 8: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

efficyCRM MOBILE FIRSTEfficy CRM is mobile and accessible anywhere. Your teams can

really make a difference. Your sales force synchronizes itself

in real time, while tasks do not need a desktop connection,

allowing you, for example, to enjoy up-to-date shared calendars

and completely synchronized dashboards.

MULTI-PLATFORM NO MATTER THE DEVICE, ADAPTS TO YOUR NEEDS

efficyCRM GO OFFLINEAccess your data and documents offline and enjoy automatic synchro-

nization as soon as you connect yourself again.

Page 9: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

MULTI-PLATFORM NO MATTER THE DEVICE, ADAPTS TO YOUR NEEDS

“ON-PREMISE” OR “CLOUD”? THE CHOICE IS YOURS.On-Premise

Efficy software is run on your servers and your data and information are

saved onto a system directly managed by your company.

Efficy Cloud

Efficy Cloud is accessible on the Internet, from a web browser and Efficy

Sidebar. We store and ensure the security of your data and regularly

update the features of the software. According to Forbes, 62% of CRM

developments will be done online by 2018.

TO BE OR NOT TO BE IN THE CLOUD, GIVES YOU THE CHOICE

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Page 10: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

PLENTY OF SOUND REASONS

ORGANIZE AND SIMPLIFYEfficy CRM has been thought and designed to be quickly and easily used

and handled. User experience (UX or User Experience) is at the heart of

all our developments and reflections. Your teams start straight away with

a tool that has been designed for them. Better still, Efficy CRM exploits

gamification techniques to stimulate your colleagues, motivate them

to better use the CRM software and to accompany them in the learning

process of the tool.

ACTIVATE THE COLLABORATIVE MODEWhat is the secret of successful growing businesses? As they grow, they

are able to improve, optimize interactions between their employees

and bring coherence and fluidity to their organization. If we were to

summarize Efficy CRM in a single strength, in one advantage, it would

be as follows: we foster and increase team collaboration.

WORK ANYWHEREWork anywhere, any time, on any platform (Mac, PC, tablet, smartphone)

because a connected company is also a company that is mobile. Your

employees access their data at any time and anywhere.

SELL BETTEREach project created in Efficy CRM allows multidimensional access. Your

sales team is the driving force behind the growth of your business. By using

Efficy CRM, your sales representatives master every step of the sales process,

from qualification to building loyalty. Your pipelines and opportunities are

fully managed and you have the best tools to monitor your performance

and consider the next appropriate actions to be taken.

PLAYFUL Efficy CRM is now comprehensive thanks to Peak Me Up,

our motivational mobile application, which stimulates and increases

the commitment of your sales force.

ANALYZE AND PREDICTEfficy CRM predicts your customers’ needs and helps you make the right

decisions with dashboards and interactive reports that you can custom-

ize. Leverage your data and business opportunities like never before.

WE CARELiterally: we are close to you and to your projects. Our results-driven teams

accompany the development of your CRM solution from end-to-end.

EXCLUSIVE

YOUR CUSTOM DEVELOPMENTS BENEFIT FROM LIFE TIME FREE UPGRADES FOR EACH NEW VERSION OF EFFICY CRM

Efficy CRM is one of the most flexible tools on the market. Open

and customizable, it allows significant modifications in all its

modules. In addition, to accompany these changes and custom-

izations, our team of experts is at your disposal. We turn Efficy

into your own CRM solution, we adapt it to your structure, your

processes, your teams, your events, your projects, your sales

processes, your customer follow-up and support system... All

these specific elements are integrated so that Efficy CRM perfectly

reflects your organization.

EFFICY CRM ADAPTS TO YOUR COMPANY, AND NOT THE OP-POSITE

Page 11: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

PLENTY OF SOUND REASONS

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Page 12: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available
Page 13: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

THE PROJECT TEAM, With the aim of providing quality and efficiency to our clients, each mission is as-signed to a project team composed of experts who work closely together. Our experts have 6 complementary roles:

OUR PROJECT MANAGERS They accompany our clients throughout the installation and usage

process of Efficy CRM.

OUR DEVELOPERSOn top of our standard solutions, they develop an Efficy interface adapted

to the needs of each client, customize and configure settings among

other responsibilities.

OUR BUSINESS ANALYSTSThey identify the operating requirements of our clients and map devel-

opment porcesses to identify best practices.

OUR CONSULTANTSThey bring their expertise and know-how regarding specific fields.

OUR CERTIFIED TRAINERSThey make sure all the features of our CRM software are fully understood

and mastered by our clients and they design, on a case-by-case basis,

adapted training programs.

OUR QUALITY MANAGERSThey guarantee the coherence of all our processes and the ongoing

improvement of our EFDM methodology.

KEY TO YOUR SUCCESS

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Page 14: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

THE EFDM METHOD

The EFDM* method is an ongoing improvement process of Efficy CRM project management. Our clients are companies of different types that come from various countries. It is crucial that we guarantee an equivalent quality level, whatever the nature of the project we handle. Our method aims at defining best practices, turning them into virtuous and validated processes and coordinating the whole thing in a collaborative way with our team made up of 50 project managers.

*Efficy Development Methodology

Page 15: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

STARTING PHASE

Sales Briefing Kick-Off

• The Sales Team passes on customer expectations, context and constraints to the assigned Project Team.

• Requirements, budget and high-level project plans are discussed and agreed on.

• Our Project Manager presents the scope of the project, its objectives and stakes to his team and defines their

roles/activities for the project plan.

CLOSING PHASE

Closing

• The Project Team closes the project once the customer is satisfied with the solution.

• The Sales team calls the customer for feedback on the level of services provided by the Project Team.

DELIVERY PHASE

Analysis Realization Acceptance Testing

Follow-up Meetings Training Go-Live Support

Go-Live

• The Business Analyst meets the customer in order to understand, in details, his requirements and his acceptance cri-teria.

• He reports on the oper-ating requirements and defines the development of the corresponding solu-tion.

• Based on the functional analysis, Project Con-sultants develop the solution on the testing environment according to technical best practices.

• Internal testing is per-formed by the Business Analyst to guarantee the quality of the solution and its compliance with customer requirements.

• The customer tests the solution delivered in order to certify that it works as defined during the analy-sis phase.

• Feedback from the cus-tomer is used to fine-tune the solution until accep-tance criteria are met.

• The Project Manager car-ries out regular audits with his team to monitor the progress of the project. He then informs the custom-er of possible changes.

• The project plan may be updated according to these audits.

• End-users are trained in order to familiarize them-selves with the new solu-tion and to get the most of it in their day-to-day activities.

• The different features and services of the solution are up and running.

• End-users can start working with their CRM solution.

• Our Hotline is available to assist end-users, whenev-er necessary.

• Dedicated support pro-vided by the Project Team can also be organized during the first week after the go-live.

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Page 16: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

THE MOBILE APPLICATION THAT DEVELOPSYOUR SALES TEAM’S FULL POTENTIAL

DASHBOARDINSTANT MESSAGINGCLEAR TARGETS PROGRESSION RECORDS

DIRECTOR

MANAGERS, PLACE YOUR BETS!With Peak Me Up, you drive your sales team like never before: by combining a mobile application with gaming techniques, Peak Me Up allows your salespeople to exceed their targets and to work in a much more engaged and entertaining way.

PEAK ME UPPeak Me Up is an innovative application already used by major companies

like Allianz, Bacardi, Belfius, Ergo, Imperial Tobacco, Total-Lampiris, Liebig,

Royco, Devos & Lemmens, Niko and Saint-Gobain. After a few weeks,

most of our customers report an increase in their sales performance as

well as in their salespeople’s commitment.

Page 17: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

THE MOBILE APPLICATION THAT DEVELOPSYOUR SALES TEAM’S FULL POTENTIAL

GENERAL TEAM OVERVIEWPERFORMANCE ALERTS

RANKINGSINSTANT MESSAGING

MOTIVATING ANIMATIONSONGOING CHALLENGES

SALES/TARGET HISTORYAVERAGES

SALES REPS

MANAGERS

GAMIFICATION IN REAL TIME

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Page 18: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

EVERYBODY HAS THEIR

Managing customer relationships - Customer Relationship Management - is a strategy that consists in optimizing the interac-tions of your company with its customers and prospects. Efficy CRM does even more than that as it helps you boost employee commitment at work and increase customer loyalty.

YOUNG COMPANIESThe most difficult stage in the life of a company is the transition to

adulthood when it is still necessary to stimulate its growth while teams

are not yet structured and everything still remains to be done... From an

organizational point of view, choosing the right tool proves to be essential.

This is why Efficy CRM has also been designed for small companies, with

small teams, which want to grow by organizing themselves quickly and

efficiently.

FAST-GROWING COMPANIESThe main challenge of fast-growing companies? To avoid mistakes when

growing rapidly. This is sometimes what happens when companies grow

very fast and lose control before putting into place methods, teams, and

adapted tools to support accelerated growth. Efficy CRM can be quickly

implemented, gives immediate control and structures your organization

by providing a range of tools that clearly improve your business daily life.

Your productivity increases and you manage your operation processes

efficiently.

BIGCORPORATIONSEfficy CRM is suitable for all businesses. Banks, industries, and public

organizations turn to Efficy CRM to combine flexibility, security and

reliability. Thanks to Efficy CRM, the leading independent Belgian bank,

Belfius, connects more than 11.000 users and achieves co-operation

thanks to mutual exchange of information. In France, Saint-Gobain uses

our solution to motivate its sales force in its Point P stores and its 900 field

sales representatives. Efficy CRM is a multilingual and multi-currency

software which makes it easy for worldwide use by international groups.

Page 19: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

EVERYBODY HAS THEIR

Discover dozens of customer testimonials at www.efficy.com

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Page 20: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

WITHIN BANCASSURANCE AND FINANCIAL SERVICES

Page 21: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

Solimut, a major player in France, brings together several health insurance providers on the business-to-customer market. Thanks to Efficy CRM, its 125 users optimize their commercial activities (calls, appointments ...) and the management of contracts and documents.

Amma, the insurer of healthcare professionals, has 65 users working on their Efficy CRM every day. Thanks to Efficy CRM, follow-ups of commercial activities are more efficient, automatic customer master record processing was set up and contract management automated. Efficy CRM was also synchronized with the ERP system of Amma.

Allianz France animates part of its sales team by organizing commercial challenges with Peak Me Up, the mobile application of Efficy CRM which makes use of gaming techniques.

Chubb safeguards professionals against risks. Chubb connects 70 users to optimize their commercial activities (calls, appointments ...) and manage their customer relationships, in particular, by integrating their telephone system with their Efficy CRM.

LD & A Jupiter is a corporate finance firm which specializes in IT transactions. 25 users log in to their Efficy CRM account every day to manage new contacts and sales opportunities, to organize fundraising plans and ensure secure document management.

WITHIN BANCASSURANCE AND FINANCIAL SERVICES

Belfius, one of the top Belgian bancassurance companies, makes use of Efficy CRM in all its departments and all its organization. This represents more than 11.000 users working in Belfius’ headquarters and 800 Belfius branches. In total, 6 million customer master records are processed, 1.4 million leads managed per quarter and 1.3 million appointments with customers are scheduled per year. Belfius is one of the most dynamic banks in the country with results well above average. Belfius is continuously innovating, as its use of Efficy gamified sales application, Peak Me Up, demonstrates.

Efficy CRM is also used by many other growing companies: Aquilae, Dela, Les Mutuelles du Soleil, Bryan Garnier & Co, Volkswagen Bank, Deutsche Leasing France (DLF), MontBleu Finance, ING Car Lease, Association Française des Fundraiseurs…

Discover dozens of customer testimonials on www.efficy.com

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Page 22: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

FOR ADMINISTRATIONS, CLUBS ET ASSOCIATIONS

The Dutch is one of the most prestigious golf clubs in Europe and the most famous in the Netherlands. It hosts the well-known KLM Open golf tournament. The club uses Efficy CRM every day when it comes to the management of its members or organization.

Page 23: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

SIPPEREC brings together 100 communities in the Ile-de-France region for energy and communications management. This organization combines, via Efficy CRM, the relationship between 50 internal users and 200 external accesses, in particular via the implementation of a secure document sharing extranet.

UNEP is the Syndicat des Paysagistes Français. Nearly 50 users use Efficy CRM each day for the calculation, payment and online billing of membership fees. The tool also allows them to manage the master record (including geolocation) of their members, the document library (internal and extranet) and all internal projects in real time.

Bouches du Rhône Tourism federates all the Tourist Offices of the department. Thanks to Efficy CRM, its 310 users coordinated 650 welcoming actions in 2015, sent out tourist brochures and conducted satisfaction surveys on iPads and touch PC’s via Efficy marketing module. The team also manages internal projects, internal and external inquiries and incidents using Efficy CRM.

Le Forem is the employment public service of Wallonia. It is a large user of Efficy CRM since more than 1.500 users, from its 170 branches, log in to our solution on a daily basis. Efficy CRM helps Le Forem optimize its organization structure: create records of jobseekers, manage job offers, follow up and organize internal projects or synchronize with business application softwares.

Efficy serves many other organizations, clubs and associations: CCI Wallonie Picarde, CCI du Luxembourg Belge, AMCHAM EU, Comeos, UITP, Impulse Brussels, VVSG, Les Chantiers du Cardinal, AFDN, Luxembourg Institute of Science & Technology, CRCI Basse Normandie, Chambre des Métiers d’Alsace, Centre des Recherches Routières, Médecins Sans Frontières, Genève Tourisme, CCI de Djibouti, CHU Citadelle, Liège Airport, Ligue Française contre la Sclérose en Plaques, Diabetes Liga, Ambassade de Belgique, Diocèse de Paris…

Discover dozens of customer testimonials on www.efficy.com

The Commissariat à l’Energie Atomique is the flagship research and development organization in France. With Effiy CRM, its 450 users run their internal projects, manage finances and budgets for innovation.

FOR ADMINISTRATIONS, CLUBS ET ASSOCIATIONS

BECI is both the Chamber of Commerce as the union representative of entrepreneurs in Brussels. Its 230 users connect, communicate with BECI’s members (50.000 external entrances in total) and inte-grate these members’ detailed information into Efficy CRM. BECI also makes use of Efficy CRM for the management of membership, online published events, newsletters and marketing campaigns.

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Page 24: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

CBRE Belgium is the leader in real estate, from the manage-ment of real estate to the rental of business offices. With Efficy CRM, 135 users organize their business meetings, manage the portfolio of their properties, contacts and commercial activities.

Saint-Gobain Distribution Bâtiment is the No. 1 distributor of building materials in France. With Peak Me Up, the mobile commercial animation application of Efficy, Saint-Gobain manages the coaching and the organization of commercial challenges for nearly 1.000 representatives throughout France.

Kinepolis manages 35 cinematographic complexes in Europe.It has 100 users engaged in project management, docu-ment management and management of B2B offers for space rentals.

Eiffage is one of the historic players in construction, public works and renovation of buildings. 450 employees of Eiffage Benelux exploit the potential of Efficy CRM to manage projects and tenders, coordinate projects, collaborate and exchange data and documents using Efficy CRM as an extranet.

Ingenico is the European payment specialist with 300 users engaged in project, business monitoring, as well as service and support in its fold.

This company is a European organization for the recycling of electronic and electrical waste. It has 15 users spread across 7 countries in Europe. This helps PV Cycle engages in the monitoring of commercial activities, the management of customer requests, incidents, as well as marketing campaigns.

Efficy serves many other companies: L’Hôtel Régina Paris, Toupret, Efectis, Lindab Buildings, le Palais des Beaux Arts de Bruxelles (BOZAR), Computer Profile, Recticel, Ice Watch, Onet Luxembourg, Restaurant Chez Léon, Alsace BioValley, Leonce Deprez, Coyote Print, LUNA, Kyocera, SICLI… Discover dozens of client testimonials on our website www.efficy.com

Imperial Tobacco is one of the 5 major international tobacco companies. The company uses Peak Me Up to create sales and incentive challenges aimed at its sales force and reseller network. Nearly 1.000 users connect to the mobile app to track their results and participate in challenges in real time.

FOR INDUSTRY, SERVICES AND DISTRIBUTION

Continental Foods produces and distributes the brands Royco, Liebig, Devos & Lemmens. It has 60 daily Peak Me Up users and, consequently, boosts and motivates its sales team. Peak Me Up is also used to organize and manage sales challenges.

Page 25: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

FOR INDUSTRY, SERVICES AND DISTRIBUTIONSaint-Gobain Distribution Bâtiment France (SGDBF) animates and stimulates the sales teams of its Point P store thanks to a personalized version of the mobile application Peak Me Up developed by Efficy. Point P has opted for innovation by using the potential of gamification to increase the com-mitment of its sales force regarding commercial challenges. And it works! Nearly 1.000 agents use Peak Me Up daily, bene-fiting from information and coaching in real time, in a mobile and entertaining way.

Efficycrm | 25

Saint-Gobain Distribution Bâtiment France (SGDBF)

Page 26: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

To distinguish themselves, cities, departments and regions also take the turn of CRM. Geneva Tourism has identified this priority and uses Efficy CRM to:

• Centralize and animate a database of prospects for the realization of congresses and seminars in Geneva

• Organize the content of its website (text, image, features, document). More than 80% of it comes directly from Efficy CRM

• Launch marketing operations and measure ROI• Manage relationship with influencers (journalists, bloggers...)

through press trips• Communicate with hotels (information, RFP, contingent

management) via an extranet• Enhance processes (search engine for the generation of

activities adapted to customer profiles ...)• Automate customer relationships (newsletter, emailing

campaigns ...).

AT THE DISPOSAL OF ANY TYPE OF COMPANY

Page 27: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

Efficy has achieved considerable growth for several years. This growth is due to the quality of our solution and the commitment of our teams to make each project a success.

Nearly 2.400 customers now rely on Efficy. Find out more at www.efficy.com and ask them about their Efficy solution.

Contact us for a free demo: [email protected].

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Page 28: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

STAFF 2006: 10 people2008: 20 people2010: 40 people2012: 60 people2014: 80 people2018: 175 people

WHO ARE WE?

USERS

TURNOVER

160.000+2018

20,0

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MU

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Page 29: Comfort zone island · 2019-02-04 · YOUR BUSINESS IS HYPER-CONNECTED When we created Efficy in 2005, our goal was clear: to create the most flexible and scalable CRM software available

WHO ARE WE?

7 Offices

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AWARDS & INNOVATION

As an ISO-9001 certified company, we are fully aware of our responsibility as a strategic software publisher for your company: data security, stability and reliability of our system. We strive to ensure a constant balance between the strength of our solution and its flexibility of use. Efficy CRM is also focused on innovation and very pleased to have been promoted and rewarded by several media and international organizations.

SOFTWARE & CONSULTING ACHIEVEMENT AWARD

PALO ALTOCA TECH PRIZE

AWARD OF EXCELLENCE PME

EURO TECH STARTUP

MEILLEURE STARTUP B2B TOP 50 STARTUP 2015

BRONZE WINNER GLOBAL CHALLENGE

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WOMEN IN IT 2020AWARDS & INNOVATION

WIT2020 is an Efficy program that aims at promoting IT careers for both women and men.

With WIT2020, Efficy mobilizes its network and takes initiatives among young interns and students at universities or high schools in order to attract more women in the IT sector.

Efficy is committed to a continuous improvement process based on the principle of professional equality between women and men. Efficy promotes gender diversity, carries out awareness campaigns about digital professions among students of en-gineering schools and pays attention to non-discrimination of career paths. Efficy strongly supports young graduates by providing them the chance to be accompanied by experienced employees and to be identified as ‘high potentials’. Efficy is convinced that the management of women and men must be sustained and that the current gap (only 10% to 15% of women in IT companies) could be bridged.

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Belgium Netherlands France Spain Switzerland Luxembourg Turkey

Efficy S.A. / N.V.

Rue Colonel Bourg 1221140 Bruxelles

Tel.: +32 (0)2 648 18 98Fax.: +32 (0)2 648 18 94

Efficy Nederland BV

Atoomweg 633542 AA Utrecht

Tel.: +31 (0) 30 6025450

Efficy France SARL

41, Rue Périer92120 Montrouge

Tel.: +33 (0)1 55 43 15 15

Efficy Spain

Portal de l’Angel08002 Barcelona

Tel. : +34 934 453 468

Efficy Suisse SA

Rue de Lausanne 371201 Genève

Tel: +41 (0)21 508 70 82

Efficy Luxembourg SA

Rue d’Arlon 48399 Windhof

Tel.:+352 20 30 10 16

Efficy Yazılım A.Ş.

Dünya Ticaret Merkezi EGS Business Park Blok 2

Yeşilköy Mah. Atatürk Cad. No:12/8

34149 Bakırköy – İstanbul

Tel.: +90 212 463 71 41

www.efficy.com