COMMAND TRAILER PRESENTATIONby

Ken KirschmannSuperintendent/Customer Service

Exterior Interior

Before

Exterior Exterior w/slide outs

After

• Purpose

• To be utilized in conjunction with Incident Response as a Mobile Field Command Center during large scale incidents, resulting in either a significant customer outage, or investigatory actions which may span over several days

• Can be used as an alternate Mobile Dispatch Center if the Dispatch Center needs to be evacuated

Functionality

• The Command trailer can facilitate personnel from various departments needed to coordinate incident and outage relights, such as:

• Customer Service• Customer Assistance• Construction• Dispatch (alternate dispatch center)• Engineering• Mapping• Technical Services• Meter Reading• Public Information Officer

Capabilities

• Specifications

• Custom 30’ triple axle, front & rear slide outs• Two separate work areas to facilitate multiple departments• Small kitchen/bathroom facilities• Self contained 12 kvw Onan diesel generator• Sub-floor storage• Multiple adjustable quartz flood lights

Trailer

• Two fixed laptop computers with wireless modems used to:

• Access Citrix and SWG applications such as:• WMIS/Field Smart• Telogis (GPS)• C.S.S. (Customer Service System)• GroupWise • Mobile Dispatch/ Mobile Service• Telogis – GPS• Papervision• Internet

Supporting Equipment

• Multiple Network hookups for additional laptops • Printer/Fax/Copier

• Used to print temporary maps and purge plan • Two 42” Flat Screen Televisions

• Dish Network to monitor Local/National news• Display images from computers

• Two way radios• Used to communicate with Dispatch or Field personnel

• Dedicated Cell phones• Used to communicate with Emergency Operations Center,

Dispatch or Field personnel

- Supporting Equipment Continued

• Examples of Incidents resulting in an large gas outage:• Line Breaks• Over/Under Pressure• Natural disasters• Undetermined Leak Migration• Sabotage• Explosions• Any other reason that would require a Gas Control Plan or

Valve Isolation Plan which would curtail the supply of gas to a large number of customers

Gas Outage Scenario

• Once requested by Incident Command:• Command Trailer is delivered to staging site and set up• Appropriate manpower is dispatched to site

• Supervisors• Technicians• Office personnel

• After effected area is determined through Engineering:• Duty Engineer posts outage map online• Outage cards are printed and delivered to field• Outage cards distributed to Field personnel and all effected

meters are turned off

Gas Outage Scenario

• Once Construction makes repairs and gases up system• Purge plan is implemented to ensure all air and debris is

purged from system

• Once purge is complete, relights begin• Critical facilities Public Utilities Regulation Policies Act (PURPA)

customers are identified to ensure their gas is turned on first• Outage cards are distributed to Field employees and tracked to

ensure all customer accounts are turned back on or secured

• After all customer accounts have been reinstated or secured and tagged), usually after 3rd pass, the Command trailer is returned to Operations Center

Gas Outage Scenario

The End!

Questions ???