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Commercial
Index
Learning Process 1
Pictionary 2-3
Employment Correspondence 4
The Resume 5
Example 1 6
Example 2 7
Example 3 8
Letters of Application 9
Example 1 10
Correction Ex. 1 11
Example 2 12
Correction Ex. 2 13
Example 3 14
Follow-Up Letter 15
Example 1 16
Letter of Reference and Recommendation 17
Example 1 18
Example 2 19
Declining a Job Offer 20
Example 1 21
Rejecting a Job Applicant 22
Example 1 23
Example 2 24
Letters of Resignation 25
Example 1 26
Example 2 27
Letters of Introduction 28
Example 1 29
Business Reports and Proposals 30
Reports 31
Example 1 32
Example 2 33
Proposals 34
Example 1 35
Example 2 36
Partial Exam 37-38
Reflective Essay 39
MY LEARNING PROCESS HIGH SCHOOL LEVEL
COURSE: Commercial English II TEACHER: Ana Lucia Perez Garcia UNIT: Fourth Academic Unit (August 18 - October 15) GRADE: 5th Accounting UNIT COMPETENCE: Creates business-related documents in a variety of contexts applying vocabulary, grammatical structures, and topics seen throughout the unit while following American Business Guidelines in form and format.
ACHIEVEMENT INDICATORS ASSESMENT ACTIVITIES DATES PER WEEK
SCORING CONTROL
Writes business-related documents following
American Business Style guidelines applying
English grammatical structure, tone, and context in
writing production activities.
1. Writing: Unsolicited
Application Letter Solicited
Application Letter Resignation Letter
August 28 September 3 September 17
/100 /100 /100
Organizes documents and proofread written
assignments in a chronological order following
rubric, teacher instructions, and editing techniques
in the digital portfolio to maintain information which
can be readily accessed upon request.
2. Portfolio (Digital) Pictionary, Summary, and Business Letter examples and templates uploaded to Issuu **Rubric provided
Throughout the Unit October 1
/100
ACHIEVEMENT INDICATORS ASSESMENT ACTIVITIES DATES PER WEEK
SCORING CONTROL
Applies and demonstrates understanding of vocabulary and distinguishes among employment correspondence documents in direct questionings presented in the test. Understands and writes employment correspondence letters following case study instructions using appropriate tone, American business guidelines, and grammatical structures in the requested document.
1. Unit Four Partial Test (Theory):
Employment Correspondence Theory and Vocabulary
2. Unit Four Partial Test (Practical):
Employment Correspondence Letter
September 26 September 26
/100
/100
Applies and demonstrates understanding of vocabulary and distinguishes among formal and informal reports in direct questionings presented in the test. Elaborates reports (formal / informal) following instructions, American guidelines, form and function. Demonstrates understanding of case study and following instructions appropriately.
3. Unit Four Final Test (Theory):
Formal and Informal Reports Theory and Vocabulary
October 10
/100
4. Unit Four Final Test (Practical):
Informal Report
October 10
/100
SCORING: All evaluations, tests, and activities will be graded over 100 points each. Final grades will be obtained from
the average of all the activities, tests and evaluations done throughout the unit. Partial and Final Unit Tests are
worth a total of 200 points (Theory and Practical Elements).
1
PICTIONARY UNIT 4
Affiliation Association,
relationship.
I have an affiliation
with my cousin.
Erratic Inconsistent,
unstable.
He has an erratic
work relationship.
Extracurricular Non-school-related. I like to make
extracurricular
activities in the
afternoons,
Personnel Group of employed
people.
My dad trains his
personnel every
day.
Prospective Possible. He is the
prospective
candidate for the
job.
Sporadic Occasional,
infrequent.
Marta is sporadic in
her job.
Trendy Very fashionable. I love trendy shoes.
Vouch To verify, to
guarantee.
They vouch that my
account was
truthful.
2
Chronological Listed in the order
of occurrence.
I like to tell stories in
a chronological
order.
Itemize To break down into
a list.
You should itemize
the details for better
understanding.
Recur To happen again. That meeting will
recur every Monday
of the month.
Scope Extent, range. A telescope helps us
to have a scope
with the universe.
Synopsis Summary. She made a
synopsis of the
movie.
Verify To confirm, to
prove.
The Bank verifies the
information about
John Smith.
Vital Necessary for life. Oxygen is vital for
our lives.
Volatile Prone to sudden
change.
Besides, his volatile
nature was as
interesting as his
spontaneous
moods.
Voluminous Large. His voluminous CV is
really amazing.
3
Employment Correspondence
4
1. The Resume
A resume is a written compilation of your
education, work experience, credentials,
and accomplishments and is used to
apply for jobs.
A resume needs:
Employment Objective
Education and/or Training
Awards and Honors.
Work experience
Related or extracurricular
activities
Special skills
Personal data
References
5
GISELLE CAROLINA SANTA CRUZ ROSSAL [Type your address] 01011 Guatemala [Type your phone number] [email protected]
CAREER OBJECTIVE To use my skills in the best possible way for achieving the company´s goals. To solve problems in
an effective and creative way in a challenging position, putting into practice my knowledge in
administration.
EDUCATION
• First Semester in Hotel and Restaurant Management (2016) Universidad Rafael Landivar
• Management and Business Diploma (2015) – Colegio El Sagrado Corazón de Jesús
• Marketing Diploma (2015) – Colegio El Sagrado Corazón de Jesús
• Accountant Diploma (2013-2015) – Colegio El Sagrado Corazón de Jesús
• Middle School (2010-2012) – Colegio El Sagrado Corazón de Jesús
EXPERIENCE 200 Hours Trainee Student Cerveceria Centroamericana, S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 September 2015 – October 2015
SKILLS • Extensive knowledge in Microsoft Office programs. • Fluency in English language. • Excellent interpersonal relations. • Proactive • Be able to make decisions. • Accustomed to work under pressure. • Teamwork and service.
REFERENCES
Lic. Roberto López Cervecería Centroamericana S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 (502) 4585-9632 Inga. Lorena Godoy Cervecería Centroamericana S. A. 3a Avenida Norte Final Interior Finca El Zapote Z. 2 (502) 3695-4682
6
7
8
2. Letters of application
A letter of application, also known as a cover
letter, is a document sent with your resume to
provide additional information on your skills
and experience.
A letter of application
typically provides detailed
information on why are you
are qualified for the job you
are applying for. Effective
application letters explain
the reasons for your interest
in the specific organization
and identify your most
relevant skills or
experiences.
9
15 calle 12-93, zona 11 01011 Guatemala August 27, 2016 Ms. Regina Vásquez AVIANCA GUATEMALA Avenida Hincapié 12-22, zona 13 01013 Guatemala Dear Ms. Vásquez: I am in the first semester of Hotel and Restaurant Management at the Universidad Rafael Landivar, and my counselor suggested me to apply to you for a position as a travel agent to gain experience in my career. As you will see from my enclosed resume, I worked as a Trainee Student at the Cerveceria Centroamericana S. A.; I have fluency in English language and extensive knowledge in Microsoft Office programs. My work experience has helped me develop an ability to have excellent interpersonal relations and also to work under pressure. I have learned that teamwork and service are essential to be successful in working environment. I would appreciate your giving me the opportunity to discuss my qualifications in person. It would be a pleasure to work in your prestigious company. I am available for an interview any day of the week during business hours. You can reach me at (502) 5699-0496. Yours truly, Giselle Santa Cruz Enc.
10
11
15 calle 12-93, zona 11 01011 Guatemala August 29, 2016 Ms. Renata Santos EEGSA GUATEMALA 18 calle 12-22, zona 6 01006 Guatemala Dear Ms. Santos: I have worked for the past 5 years as an accountant assistance of a private business. I would like to apply for the position of internal auditor that you advertised in Prensa Libre of Saturday, August 23, 2014. As you will see from my enclosed resume, I am graduated from Universidad Landivar having a bachelor’s degree in Auditing. I have worked in City Bank for 5 years; I was responsible to Ms. Laura Smith, the company´s owner. My job was to assist in the accounting close of every month and to help in controlling the financial statements of the company. My work experience has helped me develop an ability to have excellent interpersonal relations and also to work under pressure. I have learned that teamwork and service are essential to be successful in the working environment. I would like very much, Ms. Santos, to put my skills to work for your prestigious company. I am available for an interview any day of the week during business hours. You can reach me at (502) 5699-0496. Yours truly, Giselle Santa Cruz Enc.
12
13
14
3. Follow-Up Letters
It has two purposes: It reminds the interviewer
of your skills, knowledge and abilities; with the
number of candidates they are interviewing, it
can be easy to get lost in the crowd. And it
demonstrates that you remain interested in
working for the company and that you were
impressed by the organizational culture.
15
Ms. Barbara Cortes
ABC Corporation
876 Lakeland Street
Hauppauge, NY 11787
Dear Ms. Cortes:
Thank you for taking the time to meet with me regarding the paralegal
position at Collado, Collado, & Fiore, LLC. After meeting with you and
discussing the set requirements, I noted several similarities between your
requirements and my past experience.
From our discussion, it seems you are seeking a paralegal that has
experience in supporting trial proceedings by organizing evidence for case
review; preparing exhibits; maintaining relationships with experts; and
scheduling witnesses and ensuring they are present and ready when
needed. In my current position with Allen & Associates, I am required to
perform all those responsibilities in addition to juggling and managing
numerous legal tasks.
Be assured that I can be counted on to get the job done under demanding
schedules, and I would enjoy the opportunity to do the same for your
organization. What you will expect and get from me as a member of your
team is dedication, enthusiasm, and professionalism.
Again, thank you for taking the time to meet with me. I remain interested in
participating in the next round of interviews. Thank you for your
consideration.
Sincerely,
Michele Martinez
16
4. Letters of Reference and
Recommendation
Letters of Reference
Is a letter in which someone assesses another
person’s skills and capabilities, usually in a
positive way. A reference letter is normally
used for university admission, scholarship
applications or job applications.
Letters of Recommendation
A recommendation letter is
a written reference
designed to offer
information about your
character and work ethic.
Some colleges and most
graduate schools require at
least one recommendation
letter during the admissions
process.
17
Letter of Reference
18
Letter of Recommendation
19
5. Declining a Job Offer
If you choose to decline a job offer, do so
courteously, in writing, after making a phone
call.
Never say anything negative in writing about
the employer, even if you had a negative
experience.
20
900 Town Road
Blacksburg, VA 24060
(540) 555-9009
email: [email protected]
April 20, 2014
Dr. Joan Swietzer
Citizens Network for Foreign Affairs
343 Third Street, NW
Washington, DC 20201-0343
Dear Dr. Swietzer:
Thank you very much for your telephone call and letter offering me the
position of Assistant Project Coordinator with the Citizens Network for
Foreign Affairs. While I believe firmly in the mission of your organization
and appreciate the challenging opportunity you offer, I have had
another offer which I believe more closely aligns with my current career
goals and interests. Therefore, although it was a difficult decision, as I
explained when we spoke by phone this morning, I must decline your
offer. I do appreciate all the courtesy and hospitality extended to me by
your office, and I wish you the best in your endeavors.
In the position I have accepted with Public Policy Watch, I will
occasionally be on Capitol Hill to attend hearings and monitor legislation,
so I hope we can get together again and talk about common interests.
Best regards,
(your signature)
Chris Hancock
21
6. Rejecting a Job Applicant
Job applicants who are not selected for an
interview deserve a rejection letter. As a job
applicant, nothing is worse than hearing
nothing from a prospective employer.
22
23
24
7. Letters of Resignation
A resignation letter is a letter formally advising
your employer that you are leaving your job. A
resignation letter can help you maintain
positive relationship with your employer, while
paving the way for you to move on.
25
26
27
8. Letters of Introduction
They are written when a person you know
would like to establish a business relationship
with another person whom you also know and
the two businesspeople have never met.
28
29
Business Reports and Proposals
30
9. Reports
Business reports are a
type of assignment in
which you analyze a
situation (either a real
situation or a case study)
and apply business
theories to produce a
range of suggestions for
improvement.
31
It is divided in formal and
informal. An informal
report is short, no longer
than a few pages, and
usually written in form of
letter, memo, or even a
manuscript. A formal
report is longer and
usually written for people
outside the company to
read.
31
32
33
10. Proposals
A document that offers a solution to a problem
or a course of action in response to a need.
Types of proposals include internal proposals,
external proposals, grant proposals, and sales
proposals.
34
35
36
Partial Exam
37
38
Reflective Essay
During the fourth unit we have learned different topics in
these classes. Such as:
Employment Correspondence
Reports and Proposals
Corporate Social Responsibility
Efficiency and Employment
This new topics may be useful in our business environment.
It is amazing how everything in employment is a process,
and a way to maintain relationships with employers that can
open you doors.
I think these two subjects can be related in a good way,
because everything is about working. Also, these topics
may help us to learn more about the business area. I
consider my favorite topic was employment
correspondence because it helps me to know how I can get
closer to different companies and get a good job, even my
dream job
Therefore, I can say that this year help me to understood
how important are these classes. Not only because I learned
new things but because now I am prepared for working life.
39
Marketing
Index
Learning Process 1
Pictionary 2-5
Corporate Social Responsibility 6
Efficiency and Employment 7
Problems at a clothes manufacturer 8
Appendix 9
Partial Exam 10-11
Reflective essay 12
MY LEARNING PROCESS
HIGH SCHOOL LEVEL
COURSE: Marketing English II TEACHER: Ana Lucia Perez Garcia UNIT: Fourth Academic Unit (August 18- October 15) GRADE: 5th Accounting UNIT COMPETENCE: Creates business and marketing-related documents in a variety of contexts applying vocabulary, grammatical structures and topics seen throughout the unit.
ACHIEVEMENT INDICATORS LEARNING ACTIVITIES APPROXIMATE DATES
SCORING CONTROL
Organizes documents and proofread written
assignments in a chronological order following rubric,
teacher instructions, and editing techniques in the
digital portfolio to maintain information which can be
readily accessed upon request.
1. Digital Portfolio Information added to Commercial Portfolio on the SAME publication. Follow rubric guidelines and present rubric printed for revision.
Throughout the Unit October 1
/100
Applies vocabulary, mechanics, and punctuation
following guidelines in a variety of contexts.
2. Topic Review
Reading and Vocabulary Activity (Profits and Social Responsibility)
Efficiency and Employment Activity
Economies and Ecology Worksheet
August 29 September 12 October 3
/100
ACHIEVEMENT INDICATORS ASSESMENT ACTIVITIES DATES PER WEEK
SCORING CONTROL
Demonstrates understanding of vocabulary and distinguishes among bonds, stocks, and shares in direct questionings presented in the test.
5. Unit Fourth Partial Test (Theory):
Social Responsibility and Efficiency and Employment (Theory and Vocabulary)
September 26
/100
Demonstrates understanding of vocabulary related to topic of takeovers, mergers, and buyouts in direct questionings presented in the test.
6. Unit Fourth Final Test (Theory):
Social Responsibility and Efficiency and Employment, and Economies and Ecology (Theory and Vocabulary)
October 10
/100
1
PICTIONARY UNIT 4
WORD DEFINITION EXAMPLE PICTURE
Discrimination Treating some
people in a
worse way
than you treat
other people.
Discrimination
should not be
accepted in
schools.
Undermining Making
something
weaker.
Fatigue is
undermining
his health.
Free Enterprise An economic
system in
which anyone
can raise
capital, form a
business, and
offer goods or
services.
In Guatemala
we apply the
system of free
enterprise.
Conforming to Complying
with or
following
(rules, etc.)
The rules must
be followed
conforming to
what is
establishing.
Embodied Expressed,
given a
material form.
He embodied
his
experiences in
his trip.
Ethical According to
generally
accepted
beliefs based
on morals.
It is ethical to
say the truth.
2
Custom A usual way of
behaving.
Eating
fiambre is a
custom in our
country.
Insofar as To the degree
or extent that.
Insofar as the
law permits,
he should be
held to
account for
his crimes.
Harms Causes
damage to.
All the harms
he made to
me affected
my life.
Proponent Supporters,
people who
argue in favor
of something.
He is a
proponent of
human rights.
Flexible Labor
market
A situation in
which it is easy
for companies
to hire non-
permanent
staff.
It is easier for
companies to
have a
flexible labor
market.
Downsizing Decreasing
the number of
permanent
employees
working for an
organization.
The company
decided to
do downsizing
last year.
Outsourcing Using other
businesses as
subcontractors
to supply
components
or services.
My father´s
company
makes
outsourcing.
3
Job sharing Employing two
or more
people on a
part-time basis
to perform a
job normally
available to
one person
working full
time.
Renata
suffered a loss
because of
job sharing.
Relocation Moving some
of business´s
activities to
another place
or country.
Our company
will be
relocated to
China.
Delayering Removing
unproductive
parts of de
management
hierarchy to
make
organizations
more flexible
and efficient.
Delayering is
sometimes
the best
solution to
gain more
profits.
Restructuring Reorganizing a
company,
business or
system in a
new way to
reduce costs
and improve
efficiency and
effectiveness.
We will be
restructuring
our company.
Contract work Temporary
employment
by an
organization
to do a
specific
project or
piece of work.
I prefer to
accept a job
which is under
contract
work.
4
Casual work Temporary
employment
that is not
regular or
fixed.
Because it is a
casual work,
they call me
every time
they need
me.
Rightsizing Another way
of saying
downsizing,
though it
could also
describe
increasing the
size of an
organization,
perhaps as an
attempt to
correct a
previous
downsizing.
Organizations
are beginning
to rightsized
computer
systems to suit
themselves.
5
Corporate Social Responsibility
Corporate initiative to assess and take
responsibility for the company's effects on the
environment and impact on social welfare.
The term generally applies to company efforts
that go beyond what may be required by
regulators or environmental protection
groups.
6
Efficiency and
employment
Efficiency: Performing or functioning in
the best possible manner with the least
waste of time and effort.
It refers to efficiency in working
environment for a better result and job
security.
7
Problems at a clothes manufacturer
Gabriela Marroquín – CEO
Ana Lucrecia Ruiz- Chief Scientist
Giselle Santa Cruz- Human Resources Manager
Joselinne Sagastume- Financial Manager
After evaluating the loss of 20% of our sales, the exponential
number of our inventory and the need to reduce production we
have reached the following conclusions:
1. First of all we will reach a meeting with our workers, letting
them know about the problems in the company and
informing them there will be a reorganization of the
personnel.
2. We have decided to lay off 70 of our sewers.
3. We have determined to get rid of all the fabric that is a
potential harm to the environment.
4. We will introduce a new product with an environmentally
conscience fabric that will establish the trust of our clients in
our brand.
5. Even though this decision represents a big economical loss
for our company, we realize that these decisions will have
retribution in the future. With a good development and
efficiency of our employees we will gain the double of our
current profits.
8
Appendix
9
10
Partial Exam
11
Reflective Essay
During the fourth unit we have learned different topics in
these classes. Such as:
Employment Correspondence
Reports and Proposals
Corporate Social Responsibility
Efficiency and Employment
This new topics may be useful in our business environment.
It is amazing how everything in employment is a process,
and a way to maintain relationships with employers that can
open you doors.
I think these two subjects can be related in a good way,
because everything is about working. Also, these topics
may help us to learn more about the business area. I
consider my favorite topic was employment
correspondence because it helps me to know how I can get
closer to different companies and get a good job, even my
dream job
Therefore, I can say that this year help me to understood
how important are these classes. Not only because I learned
new things but because now I am prepared for working life.
12