Commercial Member Education - master

8/7/2019 Commercial Member Education - master

1/55


2/55

CreateafilefromanNPRreport;closeitearlysoyoucanthenopenitautomaticallyfromWordorExcel.

Buildaurlwithmorethan255characterswithanNPRreportandmanagetocallthebrowserwiththaturlwithoutusingaVBScriptorbatchfile.

MoreautomaticgraphingfromNPRreports,usingaJavascriptutilityandthebrowser.ThissessionisopentoNPRReportWritersofalllevelsofability.

JoeCocuzzoistheVicePresidentoftheNPRgroupatIatricSystems.Since2000hehasheadedtheNPR

GroupatIatricSystems,currently21strong,whichprovidesNPRReportWriting,CDSAttributeandRule

writing,Prorationruleassistance,andon-sitetrainingtoMEDITECHhospitalsintheUS,Canadaandthe

UK.PriortojoiningIatricSystems,JoewasaSeniorProgrammer-AnalystatNewton-WellesleyHospital

inNewton,MAfrom1992-2000andbeforethathewasanApplicationsConsultantatMEDITECH.

305WhyareONCandMeaningfulUseImportanttotheRevenueCycle?

Presenter:KayJackson

Organization:IatricSystems

Scheduled:FridayJune3at2:30pm

Abstract:Thissessionwillreviewsomeofthenewestprogramsthatwillprovideasignificantimpact.

Widespreadadoptionofhealthinformationtechnology(healthIT)canfosterimprovementsinquality,

safety,efficiencyandaccesskeygoalsintodaysnationaldialogonhealthreform.Thesegoalsmay

alsosoondrivereimbursement,thusimpactingthebottomlineandrevenuecycleanddrivethe

CertificationCommissionforHealthInformationTechnology(CCHIT),anonprofit,501(c)3organization

withthepublicmissionofacceleratingtheadoptionofhealthIT.

Attendthissessionandlearn:

WhatwillbechangingintheRevenueCycle? WhatisCCHITandhowdoesitimpactourfacility? WhatisMeaningfulUse? WhatisONC-ATCB? WhataresomeofthecriteriafortheseprogramsthatmightimpactAccessandPFS? WhatinformationshouldIsharewithmyRevenueCyclestafftohelpeducatethemregarding

theseprograms/processesorgovernmentrequirements?

KayJacksonhasawealthofrevenuecycleimprovementknowledgeandexperience.For15yearsshe

wasinmanagementatthird-partypayorcompaniesdevelopingmethodsfordelayinganddenying

medicalclaimssubmittedbyhospitals.Whenshesawthelightshemovedintothehospital

environmentwhereshespent10yearsinmanagementofScheduling,AccessandPatientAccounts.Kay

wasthenrewardedbybeinggiventheprivilegetodevelopandmanagetheCaseManagement

department.Shealsodevelopedoneofthefirstdenialsmanagementteamsatahospitalin1989.For

thepast12years,Kayhasconsultedonstrategichospitalplanning,redesignofaccessandpatient

accountsprocessesanddevelopedsoftwarefortheadmittingandbusinessoffices.Kayhasbeena

requestedspeakeratmorethan100conventions.


3/55

306WhatstheRealStoryBehindDenialManagement?

Presenter:KayJackson


Scheduled:ThursdayJune2at10:00am

Abstract:DenialManagementmeansdifferentthingstodifferentpeople.Topayors,itmeanstheycan

reducepaymentornotpayatallforlegitimateservicesmoneyintheirpocket.Tohospitals,itmeans

somethingtotallydifferent-missingmoneytothebottomline.Thissessionwilldivetotheheartof

denialmanagementandhowthehospitalcanevaluatetheirlostrevenue,setupprocessimprovement

topreventdenialsinthefirstplaceaswellashowtoturnthetablesonthepayors.

Attendthissessionandlearn:

Definedenialmanagement

Understandrootcausesofdenials

Discoverhowtolocateandrepairdenials

Buildtherightteam

Learnabouttherighttechnology Impact835

Understandcontractnegationsandrenewal

Learnhowthesqueakywheelgetsthemoney

KayJacksonhasawealthofrevenuecycleimprovementknowledgeandexperience.For15yearsshe

wasinmanagementatthird-partypayorcompaniesdevelopingmethodsfordelayinganddenying

medicalclaimssubmittedbyhospitals.Whenshesawthelightshemovedintothehospital

environmentwhereshespent10yearsinmanagementofScheduling,AccessandPatientAccounts.Kay

wasthenrewardedbybeinggiventheprivilegetodevelopandmanagetheCaseManagement

department.Shealsodevelopedoneofthefirstdenialsmanagementteamsatahospitalin1989.For

thepast12years,Kayhasconsultedonstrategichospitalplanning,redesignofaccessandpatientaccountsprocessesanddevelopedsoftwarefortheadmittingandbusinessoffices.Kayhasbeena

requestedspeakeratmorethan100conventions.

307MobileMadness

Presenter:SteveWalker


Scheduled:WednesdayJune1at3:30pm

Abstract:Somanywirelessdeviceslaptops,instruments,handhelddevicesandphones!Itsnotjust

staffthatwantstoaccessthewirelessnetworknow;itspatientsandvisitorstoo!Wirelessnetworks

canbeajungleandwithoutamapitseasytogetlost.Thissessionisdesignedtohelpindividuals

frombeginnerstoexpertsunderstandthechallengesinvolvedandidentifythedeploymentmethods

bestsuitedtoeachorganizationsparticularenvironment.

Primarytopicstobecoveredinclude:

SiteSurveysandPhysicalChallenges


4/55

NetworkTopologyandRoamingDevices ApplicationDeploymentvs.HandheldDeployment BandwidthConsiderations AuthenticationandSecurity 2011DevicesandConnectivityInformation

AstheDirectorofApplicationDevelopmentatIatricSystems,SteveWalkersupervisesprogrammersand

managesthedevelopmentofallserver,desktopandhandheldsoftwareofferedbyIatricSystems.Prior

tojoiningIatricSystemsinFebruaryof2006,StevewastheNetworkServicesManageratCentral

MissouriStateUniversity(CMSU),wherehealsomanagedthenetworkandserversforaffiliated

UniversityHealthCenter.SteveregularlypresentedatMORENetconferences(MissouriResearchand

EducationalNetwork),actedasthenetworksecuritycontactforCMSUandwasamemberofthe

MORENetSecurityCommittee.HereceivedhisBSinComputerInformationSystemsfromCMSUandhas

beenprogrammingprofessionallyfor16years.Steveservedinthemilitaryandreceivedfourlettersof

commendationduringhisUSNavalcareer.Inhissparetime,Steveenjoysprogramming,woodworking

andautomatinghomecontrol(hecanturnhislightsonbysaying,Computerlightson!).

309TheTransitionfromNPRtoFOCUSReportWritingFunctionality

Presenter:DanaHolmes

Organization:TheINGroup,Inc.

Scheduled:FridayJune3at10:00am

Abstract:MigratingfromMEDITECHMAGICtoCS6.0isnotexactlycutanddrywhenitcomestoyour

NPRreports.Bementallyandphysicallypreparedtosaygoodbyetoallofyourhardworkandintricately

builtMAGICNUR(PCS),OE(OM),EDMandRXMreports.ThesewillhavetoberebuiltinCS6.0once

youdetermineifstandardfunctionalitydoesnotmeetyourneeds.CometomyINGroup,Inc.presentationandletmeshedsomelightonthemigrationpreparation.TrimyourMAGICNPRreport

librarybeforeyouevenbegintomigrate.MEDITECHhasprovidednumerousreportstorunandidentify

whatcustomreportswithinyourMAGICplatformthathavenotbeenutilizedwithinaspecific

timeframe.Comeyourmigrationtime,itwilleaseyourpainandworkload.

DanaHolmesholdsaBAwithanemphasisinInformationSystems.HeisaSr.ClinicalAnalystwithThe

INGroup,Inc.basedintheWestcoastoftheUSA.DanahasbeenworkingwithintheITfieldfor24years

andtheMEDITECHrealmforthelastdecade.HewastheLeadAnalystonaMEDITECHMAGICtoCS6.0

NPRreportmigrationrecentlyforaProvidenceHealthSystemHospitalinthePacificNorthwest.


5/55

310OptimizingPharmacyWorkflowinaCPOEEnvironment

Presenter:SteveBotwinski

Organization:TheInGroup,Inc.


Abstract:PharmacyworkflowwithC/S5.64hasbeenachallengeformanyfacilities,addingCPOEcanbeaddinginsulttoinjury.Thissessionwilldiscussoptionstohelpstreamlinepharmacyprocessesfor

orderverificationandondemanddispensingutilizingacustomizedOrderViewBoard.Thiswillincludea

uniquepro-activeprocessformonitoringandpro-activelydispensingIVs.Everyoneattendingwill

receivetheirowncopyoftheboard(eithermagicorC/S)thattheycaneasilyinstallintheirsystem.

SteveBotwinskihasbeenaRegisteredPharmacistinthehospitalsettingfor27yearsandhasworked

withMEDITECHfor19years.HespecializesinthePharmacyModuleaswellasPHA.MManddispensing

machines.HeisproficientatwritingNPRreportsandPharmacyrules.HeiswellversedinbothC/Sand

Magicplatforms.HeisalongtimeMUSEparticipantandhasservedaspeergroupleaderforpharmacy

ontheregionalandinternationallevels.

311e-MAR/BMVOptimizationwithRulesandCustomReports

Presenter:BruceMatthias



Abstract:Theuseofe-MAR/BMVisamajoradvancementinpatientsafety,butthereisstillroomfor

improvement.Theuseofrulesandcustomreportscanaddalevelofoptimizationthatsavestimefor

theusersaswellasimprovessafetyforthepatient.Findouthowtomakeyoursystemthebestitcanbe,includingaddinggranularitytofunctionalsettingsandauto-populatingfieldstostreamlinethe

processfromorderingtoadministrationofmedications.

BruceMatthiasishasbeenaPharmacistforover30yearsandhasbeenusingMEDITECHforover20

years.HeiswellrespectedintheMEDITECHusercommunityforhisexpertiseinPharmacyandAdvanced

Clinicals,specializinginpatientsafetyandsystemoptimization.HehasworkedwithMajorMedical

CentersandSystemsincludingProvidenceHealthSystem,SaintJosephHealthSystem,andHuntington

MemorialHospitalandservedasPresidentofMUSEInternationalfrom2000to2002.


6/55

314PhysicianAdoptionGettingThemtotheTableandHavingThemStayForDessert

Presenters:TeriYoung-HiseandCharlotteRobey

Organization:BeaconPartnersandFauquierHospital


Abstract:EngagingphysiciansandpromotingtheiradoptionofnewdocumentationandorderingprocessesisamonumentaltaskfacingmostorganizationsastheymovetowardachievingMeaningful

Use.Thissessionwillprovidestrategiesforengagingphysiciansbefore,duringandafterthe

implementationprocessaswellaslessonslearnedfromonecommunityhospitalsinitial

implementationandhowtheseresultedindifferentapproachesfortheirsubsequentprojects.

StrategieswillincludedescriptionsofhowtherolesoftheCIOandExecutiveTeam,thePhysician

Champion,theInformationSystemsTeamandtheCoreImplementationTeamscanaffectphysician

adoption.

Afterattendingthissession,participantswill:

UnderstandthePhysicianChampion/CIOrelationshipandtheinfluenceithasonthesuccessfulengagementofphysicians.

UnderstandhowphysicianscanoffertheInformationSystemsTeamapatientcareperspectiveintheclinicalITprojectplanning.

Understandstrategiesusedbymanagementandstafftoenhancephysicianengagement. Understandtheroleoftheprojectcoreteaminsustainingphysicianengagementafterthe

projectimplementationhasgonelive.

TeriYoung-Hise,MSB,RN-BCisaClientServiceManagerwithBeaconPartnersprovidingproject

management,assessmentandimplementationexpertiseforAdvancedClinicalsmoduleswithfocuson

physicianendusers.Terihas27yearsofexperienceinthehealthcarefieldasaregisterednurseholding

bothclinicalandmanagementpositionsinacuteandhomehealthcaresettings.Inher13yearsofwork

intheinformaticsarena,shehasfacilitatedandsupportedmultipleclinicalimplementationsincluding

physicianorderentryanddocumentationinitiatives.TeriholdsanMSinBusiness,aBSinNursingandan

ANCCcertificationinInformatics.

CharlotteRobey,MS,RNistheManagerofClinicalInformationSystemsatFauquierHealthinWarrenton

Virginia.FauquierHealthconsistsofa97-bedcommunityhospital,aRehabandNursingCarefacility,an

AssistedLivingfacilityandseveralownedproviderpractices.CharlottemanagesastaffoffiveClinical

AnalystswhosupportalloftheMEDITECHclinicalapplicationsaswellas>30othernon-MEDITECH

clinicalapplications.Charlottehas25+yearsofnursingexperienceincludingcriticalcarenursingand

nursingmanagementandovereightyearsofhealthcareITexperience.Shehasparticipatedinorledthe

implementationoftheAdvancedClinicalapplicationsofMEDITECHincludingPCM/POM,PCS,eMAR,

EDM,andPDoc.


7/55

315TheNewBuildforAOM/RXMtoSupportePrescribing

Presenter:JoseCastro



Abstract:Withtheadditionofe-prescribingtotheAOM/RXMfunctionalitytherearenewrequirementsforappropriatebuildofthedrugdictionaries.MEDITECHhasdevelopedanewprocessforre-building

theAOM/RXMdrugdictionaryutilizingadditionaldatafromFSVtofilterdictionaryentries.These

changesmayrequireexpungingyouroldAOMdrugdictionary.Findoutabouthowthiscanbedoneand

howtosaveyoucurrentbuilddata.

JoseCastroII,Pharm.D.isanewseniorpharmacyconsultantforTheINGroup,Inc.Josehasbeena

pharmacistsince2001andhasastrongclinicalskillsacrossabroadrangeofdiversesetting(Ambulatory

CareHIVClinic,InpatientHospitalSetting,ClinicalResearch,andCommunitybasedRetailSetting).

However,majorityhispharmacyexperiencehasbeenintheinpatientsetting.Hisroleshaveincluded:

resident(pharmacypracticeandadministration),clinicalstaffpharmacist,aswellasmanagement

backgroundswithfocusonoperations.Josehasbeenrecentlyinvolvedwith5.64Implementationand

Upgrade,andcurrentlyparticipatinginCPOE(entailing:Zynx,AOM/RXM,PriorityPack).

316LeveragingPharmacyforusewithCPOEinMEDITECH6.0

Presenter:BryceOuellet


Scheduled:WednesdayJune1at11:00am

Abstract:Withtheintroductionof6.0,MEDITECHhasmadesomemajorchanges,andremovedsome

important,andformerlyinherent,functionalityfromPHAinrelationtoCPOE.ThissessionwillservetofocusonthesemajorchangeswithsuggestionsonhowimplementPharmacyandCPOEsuccessfully.

TopicscoveredwillincludebuildingOrderSetsinOM,buildingstringsinPHAforCPOEuse,ordering

medsinCPOEhighlightingcommonissuesthatdooccur.

BryceOuellet,aconsultantwithTheInGroup,hasbeenworkingwithMEDITECH5.6andMEDITECH6.0

since2006.HeassistedMEDITECHsdevelopmentstaffwithdevelopingandtestingthepharmacy

module.HewasinvolvedinthepharmacyimplementationforMEDITECHsfirstmigrationfromMagicto

ClientServer5.6in2007.Brycehasassistedwithseveralnewinstallationsaswellasupgradestothe5.6

and6.0environments.CurrentlyBryceisworkingonalarge-scalestandardizationprojectutilizing

MEDITECHsControlledManagementSystem(CMS)in6.0.


8/55

317ITOrganizationalModels

Presenter:RobertaMacDonald

Organization:BeaconPartners


Abstract:HealthcareInformationTechnology(I.T.)dynamicsandcaredeliveryisbecomingincreasinglycomplex,withfundingunabletokeeppace.Hospitalleadershipislookingforincreasedefficiencyand

effectivenessfromI.T.Manyarelookingnotsimplyforimprovedgovernance,butimprovedI.T.

organizationalmodels.I.T.directorsareunderincreasedpressuretocreatemodelsthatmeettheneeds

oftodaywhileanticipatingfuturerequirements.Developingtherightmodelrequiresacomprehensive

examinationofthemixofpeople,processesandtechnologiesofanorganization,whilestayingwithin

theconfinesofashrinkingI.T.budget.Theappropriatemodelforanorganizationisonethatconsiders

theuniquerequirementsofthatorganization.DoesitleverageyourcurrentI.T.investments?Doesit

helpyouachieveyourfiscal,operationalandclinicalgoals?Doesitprovideastable,flexible

infrastructureforcontinuedexpansionofyourElectronicHealthRecord?Dontbaseyourdecision

simplyoncost.Considerlong-termimplications,flexibility,risks,challengesandadvantagesofeach

modelwithinacontextofyourestablishedstrategyandgoals.

AnunderstandingoftheconceptualmodelscurrentlyusedtostructurethedeliveryofI.T.services

providesacontexttobegintheevaluationofanappropriatemodel.AstrongI.T.infrastructurewill:

Alignwithcorebusinessneeds. Behighlyreliable,availableandsecure. Becosteffective. Maintaindataintegrity. Integratedatafromdisparatesources. Havewellestablishedmetrics.

EvaluationofI.T.modelsmustbeginwithaclearvisionofthefuturewiththedevelopmentofnearterm

anddistantgoals.Avisionandguidingprincipleshouldbedefinedforeachmodel,todirectthedevelopmentofbusinesstacticsandapproachesforthatmodel,insupportoftheorganizations

priorities.AcomprehensivereviewofanITmodeloforganizationshouldincludecarefulconsideration

ofimplications,risks,constraintsandbarrierstosuccess.Beobjective,orfaceprojectoverrunsor

failure.

RobertaMacDonaldisaninformationsystemsexecutivewith25yearsofexperienceinallfacetsof

CanadianHealthcareInformationManagement/Technology.Shepossessesanextensivetrackrecordof

buildinghighly-motivatedteamsanddeliveringcomplexclinicalandbusinessprojectsontimeandwithin

budget.Herparticularstrengthsincludetheabilitytobuildrelationships,leadadiversegrouptowarda

commongoalandturnchallengesintopositiveresults.

PriortojoiningBeaconPartnersMs.MacDonaldaccruedextensiveexperienceinIT/IMstrategicplanning

andimplementationatthedepartmental,organizationalandregionallevelsinherroleastheCIOatSt.

Mary'sGeneralHospital,Kitchener.Sheisrecognisedasalong-standingmemberandleaderinMUSE

andisafoundingmemberoftheOntarioNursingInformaticsInterestGroup.SheholdsaBScNfrom

McMasterUniversityandpractisedasaCriticalCareNurseandNurseClinicianbeforemovinginto

informaticsandinformationtechnology.


9/55

318WhatAreMeaningfulMetrics?

Presenter:RobertaMacDonald


Scheduled:ThursdayJune2at3:30pm

Abstract:HealthcareITisbecomingexponentiallychallengingtomanage.Thereisheightenedpressure

toprovethatvaluewasachieved,increasedcomplexityofITinfrastructureandapplicationportfolios.

Thereisdecreasedtoleranceforperformanceproblems.DefiningITMetricsareoftenperceivedas

challenging,complex,andcostlytoimplement.

ThispresentationwilldiscusstheimportanceofMetrics,andadefinitionofgoodmetrics.The

presentationwillwalkthelistenerthroughahowtoguidefordefinitionofITMetricswhichsupport

evidencedbaseddecisionmaking.Metricexampleswillbepresented,followedbyexamplesof

collectionanddisplaymethodology.Theprocessesforensuringa360degreedeploymentofITmetric

willbeincludedinthepresentation.

RobertaMacDonaldisaninformationsystemsexecutivewith25yearsofexperienceinallfacetsof

CanadianHealthcareInformationManagement/Technology.Shepossessesanextensivetrackrecordof

buildinghighly-motivatedteamsanddeliveringcomplexclinicalandbusinessprojectsontimeandwithin

budget.Herparticularstrengthsincludetheabilitytobuildrelationships,leadadiversegrouptowarda

commongoalandturnchallengesintopositiveresults.

PriortojoiningBeaconPartnersMs.MacDonaldaccruedextensiveexperienceinIT/IMstrategicplanning

andimplementationatthedepartmental,organizationalandregionallevelsinherroleastheCIOatSt.

Mary'sGeneralHospital,Kitchener.Sheisrecognisedasalong-standingmemberandleaderinMUSE

andisafoundingmemberoftheOntarioNursingInformaticsInterestGroup.SheholdsaBScNfrom

McMasterUniversityandpractisedasaCriticalCareNurseandNurseClinicianbeforemovingintoinformaticsandinformationtechnology.

320BMVMetrics:MonitoringforSuccess

Presenters:BeckyDawsonandSusanHaviland

Organization:SantaRosaConsulting,Inc.


Abstract:NowthatBMVisupandrunning,youwanttoknowifthesystemisbeingutilized

appropriatelytomaximizepatientsafety.Anumberofstandardreportsareavailable,butasyourun

themyouhavemorequestionsthananswers:

Wheredothenumberscomefrom? Whatisreallybeingreported? Whatisanacceptablescanrate? HowcanIusethereportstoimprovepatientsafety?

Attendthispresentationtolearntheanswers!


10/55

BeckyDawson,RN,BSN,hasover30yearsofrelevantprofessionalexperienceincludingtenyearsof

experienceasaMEDITECHconsultant,projectmanager,andapplicationspecialistinhealthcaresystems.

CurrentlyaManager,MEDITECHServiceswithSantaRosaConsulting,shespecializesinthe

implementationandsupportofMEDITECHsAdvancedClinicalApplicationswithaparticularemphasis

onnursingandrelatedpatientcaredisciplines.Areasofexpertiseincludeimplementationassessments,

developingimplementationandtrainingplans,coordinatingprocessanddepartmentalworkflow

enhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,trainingend-

usersandchangemanagement.Ms.DawsonisfluentincurrentversionsofMEDITECHMagic,Client-

Serverand6.0.

SusanHavilandisaRegisteredNursewithover18yearsofrelevantprofessionalexperienceservingin

variousNursingmanagement,operationalandinformaticsroleswithatrackrecordofsuccessful

outcomes.Herexperienceincludes15yearsofenduserexperiencewithMEDITECHMagicNursing,

OrderEntry,EMARandPyxisMedicationandthepastyearimplementingandsupportingMEDITECH

ClientServerPatientCareSystem.Shealsohasastrongunderstandingofoperationalworkflowsand

MEDITECHfunctionalityenablingsuccessfulsystemimplementations.

321DontBeDenied

Presenter:DeborahMeredith



Abstract:DenialManagementisatoolthatcanbeusedbyanorganizationformeetingARdaysand

Businessofficeobjectivescrosstheenterprise.Whenwegetfinishedyoullhaveagoodunderstanding

ofhowDenialManagementisusedwhichcansaveyouhoursofmanualeffortsandre-work.

DeborahMeredithhasover20yearsofrelevantprofessionalexperienceincludingtenyearsof


CurrentlyaSeniorImplementationConsultantwithSantaRosaConsulting,shespecializesinthe

implementationandsupportofMEDITECHsBARModule.Areasofexpertiseincludeimplementation

assessments,developingimplementationandtrainingplans,coordinatingprocessanddepartmental

workflowenhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,

trainingend-usersandchangemanagement.Ms.MeredithisfluentincurrentversionsofMEDITECH

MagicandClient-Server.

322PrepareforMEDITECH6.0Financials

Presenter:DeborahMeredith



Abstract:LearnhowWorkProcessAnalysiswillmakethedifferenceinyourproject.Youcanuseitona

projecttodesignandbuildBAR.Aftercollectingallthepaperforms,thenspendingcountlesshours


11/55

building,doyoufindtheprocessisntworkingasdesired?Nomatterwhatyouareimplementingthe

solutionisthesame:WorkProcessAnalysis.

DeborahMeredithhasover20yearsofrelevantprofessionalexperienceincludingtenyearsof


CurrentlyaSeniorImplementationConsultantwithSantaRosaConsulting,shespecializesinthe

implementationandsupportofMEDITECHsBARModule.Areasofexpertiseincludeimplementation

assessments,developingimplementationandtrainingplans,coordinatingprocessanddepartmental

workflowenhancement/redesign,facilitating/managing/trainingapplicationimplementationteams,

trainingend-usersandchangemanagement.Ms.MeredithisfluentincurrentversionsofMEDITECH

MagicandClient-Server.

323UpdateonClinicalSurveillanceCreatingaClinicalReviewDisplayBoard

Presenter:BruceMatthias



Abstract:LearnaboutthelatestefficienttechniquesforclinicalmonitoringutilizingMEDITECHs

standardfunctionality.LeverageMEDITECHsPharmacyapplicationwithsophisticatedrules,clinical

decisionsupporttoolsandcustomreportstosendinformationtoaClinicalReviewDisplayBoardtoalert

pharmaciststopotentialtherapeuticrisksandverifytheaccuracyandsafetyofmedicationorders.A

specialfocusonAntibioticMonitoringtomeetthenewJointCommissiongoalswillbeincluded.

Keypointswillincludehowto:

monitorlaboratoryvalues identifypotentialdrugproblems protectthepatientagainstprescribingerrors

BruceMatthiasishasbeenaPharmacistforover30yearsandhasbeenusingMEDITECHforover20

years.HeiswellrespectedintheMEDITECHusercommunityforhisexpertiseinPharmacyandAdvanced

Clinicals,specializinginpatientsafetyandsystemoptimization.HehasworkedwithMajorMedical

CentersandSystemsincludingProvidenceHealthSystem,SaintJosephHealthSystem,andHuntington

MemorialHospitalandservedasPresidentofMUSEInternationalfrom2000to2002.


12/55

324UnderstandingProjectHealthcareITRiskManagement

Presenter:MaryMoewe

Organization:IatricSystems,Inc.


Abstract:UnderstandingProjectHealthcareITRiskManagementAssessingriskandmanagingiteffectively.Muchofprojectmanagementiscomposedofunderstandingriskhavingastructured

approachandknowledgetoeffectivelymanagerisk.HavingaprocessforidentifyinghealthcareITrisks

andopportunitieswillmakeyouamoreeffectiveprojectmanager.Itisaprojectmanagersjobto

worryandmaintainahealthyparanoiaregardingrisk,evenifitsometimesseemsabitpsychotic.

Havingagoodbalancebetweenthinkingaboutwhatcouldgowrongandthendoingeverythingyoucan

toinsuretheprojectisexecutedasplannedisourwork.

Thevisibilityandlevelofriskmanagementappropriatetotheprojecthastobeconsistentwithour

comfortlevelwithriskandthecultureoftheorganization.Thecostoftheriskresponseshouldnotbe

greaterthanthelossimpacttheriskeventmaycause.Anyfactororriskthatcouldseriouslyimpactthe

projectshouldbeidentified,qualifiedorquantifiedandassessedforpossibleimpact.Thisincludes

people,process,technology,organization,cultureandenvironmentalinfluences.Learnhowtorespondtorisk:usingavoidance,acceptance,monitoringandpreparecontingencies,andmitigatingor

transferringownershipoftheriskfactor.Remember,80%ofallprojectrisksoriginatefromthesame

sourcesoneveryprojecteverytime.

SomegoodexamplesofriskinhealthcareITprojectsare:

Numberofsites/hospitalsimpactedbyproject Availabilityandnumber,typesofresources NumberofITinterfacesinvolvedintheproject NumberofdependenciesonotherprojectsorITsystems TimeestimatedtoachievetheprojectoftenacceleratedinhospitalITprojects StakeholderLevelofengagementsometimestherearedifferencesbetweenhospitalCIOand

CNO

CashflowissuesHospitalbudgetcycledoesntalwaysworkwiththeprojectbudgetcycle Changesinprioritiesorprojectobjectivebythehealthcareorganizationorchangesin

Government

LackofexperienceoftheteamProjectManagerisbroughtinfromRadiology,NursingorLabanddoesnthavesignificantITexperience

Unprovenoruncertifiedtechnology

Thebestwaytomanageandcontrolrisksisthroughsolidprojectmanagement,effectiveproject

planning,andtheprojectteamsdesiretoprotecttheproject.

MaryMoeweisAssociateVicePresident,InterfaceServicesatIatricSystems.Maryhasextensive

experienceinthehealthcareandprojectmanagementfields.ShewasDirectorofInformation

TechnologyforHospitalCorporationofAmerica(HCA)forfouryearspriortojoiningIatricSystems.Mary

isalsoactiveinHealthcareInformationandManagementSystemsSociety(HIMSS)andaCertified

ProfessionalinHealthcareInformationandManagementSystems(CPHIMS).


13/55

325PatientPortals,PHRs&Consumerism

Presenter:MarkJohnson

Organization:IatricSystems,Inc.


Abstract:Thisupdatedsessionwillfocusonthecurrentstateofpatient-drivenhealthcareandhowpatienthealthrecordsarechangingthelandscapeofAmericanhealthcare.Wewillreviewtrendsamong

variousdemographicsegmentstohelpproviderstargetPersonalHealthRecord(PHR)implementations.

Wewillalsodiscussthevariousmeaningfulusecriteriaandhowthesecanbesatisfiedwithahospital-

basedPHRandpatientaccesstohealthinformation.

Specifictopicswillinclude:

PatientHealthRecordsaroundtheworld-howarewedifferentintheUSA? Discusspatientsrightsvs.traditional(businessintellectualpropertyrules) Patient-directedsharingofdatainPHRs:historicalmethodsandnewtrends HITECHandMeaningfulUsecriteria FutureoutlookforthePHRsoftwareindustry

MarkJohnsonistheAccountManagerfortheGreatLakesRegionatIatricSystems.WhileatIatric

Systems,MarkhasbeenProductManagerfor,andsupported,variousproducts.Hehasmorethan10

yearsofbedsidenursingexperienceand15yearsofexperienceinhealthcaredeliverysystems.Markhas

aMastersinHealthAdministrationfromtheMedicalUniversityofSouthCarolina.HeisanANCC-

certifiedInformaticsnurseandisCPHIMScertifiedbyHIMSS.

326NPRReportWriterDebuggingTactics

Presenter:RitaHuneycuttOrganization:CTGHealthcareSolutions


Abstract:ThispresentationwillcoverdebuggingtacticsforNPRreportsinMagicandClientServer.

TopicscoveredwillincludemethodstobreakouttothedebuggingscreenfromanNPRreportand

variousmethodstoanalyzevariablevaluesonceatthedebuggingprompt.Thispresentationisgearedto

theintermediate/advancedreportwriter.

RitaHuneycuttisSeniorConsultantwithCTGHealthcareSolutions.Herexperiencesincludedevelopment

ofdataextracts,NPRdevelopment,creationofHL7interfaces,facilitatingadvanceddataconversions

andcustomdevelopedautomation.SheisanNPRinstructor,bringingtheartandscienceofreportdevelopmenttoalllevelsofstudents.Shehasmorethan20yearsofexperienceinhealthcareITand

holdsMCADandCIWcertifications.Priortocomingtoconsulting,shewasaprogrammer/analystat

StanlyRegionalMedicalCenterspecializingindataextractionandprocessautomation.Priortothat,she

wasaprogrammerwithSpecializedInformationManagementwhereshewasinstrumentalin

developmentofanelectronichealthrecord.


14/55

327ClinicalDocumentationOptimization

Presenters:TaniaCutone,TammieProfitko,andBryanneWinbourne

Organization:ChiltonHospitalandCornerstoneAdvisors


Abstract:ChiltonHospitaldefinesClinicalDocumentationOptimizationastheprocessofidentifyingopportunitiesforimprovementandsubsequentlydevelopingcorrectivemeasureswhichoffervalueto

end-users,improveworkflow,andenhanceoutcomes.Thispresentationisdesignedtoshowcasethe

processes,toolsets,andoutcomeswhichhaveresultedfromtheClinicalDocumentationOptimization

effortsatChiltonHospital.Thispresentationwillhighlightimprovementsinthedocumentationscreens,

aswellasenhancementstoworkflowandclinicalprocesses.Aprojectteamwasformedtoevaluate

currentdocumentationscreensviaend-userinterviewsandanalysis.Specificdatapointswere

evaluatedduringend-userinterviewstoidentifyhowscreenscouldberedesignedtoimprove

documentationandmoreadequatelysupportworkflowwhilereducingtimeandkeystrokesper

assessment.

Asaresultoftheseperformanceimprovementefforts,Chiltonredesignedtheirclinicaldocumentation

changemanagementprocess.Therevisedchangemanagementprocessreliesoninputandsubsequentapprovalfrommultiplegroups,includingtheNursingInformaticsdepartment,ClinicalSuperUsers

Council,andtheNursingInformaticsCouncil(NIC).Eachofthesegroupsrolesandfunctionswillbe

highlightedaswedemonstratetheimportanceofthechangemanagementprocesstoensureintegrity,

consistency,andbuy-in.

Onceoptimizationopportunitieswereidentified,approved,andimplemented,reassessmentswere

performedpost-LIVEtovalidateandmeasure(quantify)thevalueoftheimprovements.Additionally,

end-usercompetencytestinghasevolvedtobeasignificantcomponentoftheperformance

improvementprocessandassuchisperformedonanannualbasistoensureadequateunderstanding

andadoptionofimportantsystemandworkflowchanges.

TaniaCutoneRN,NurseManager-NursingInformatics,ChiltonHospital

TammieProfitko,ACSSystemsAnalyst,ChiltonHospital

BryanneWinbourne,CornerstoneAdvisorsConsultant

330GuidetoUserProvisioningin6.0

Presenter:LucyNelson



Abstract:ThejourneytodesigningappropriateaccessforusersinMEDITECHVersion6.xiscomplexand

userfriendlyatthesametime.Theeaseofdesignputsamisleadingfaceonthecomplexpiecesneeded

tocreateaccess.UnderstandingthenewMenuProcedureAccess(MPA)asacommonportalforaccess

tobothNPRandFocusapplicationsthatarebuiltin6.xcanturnafrustrating,tediouschallengeforthe

persondesigningaccessintoawell-organizedwalkinthepark!Itisessentialtohaveagraspofthe

layersandintegratedpiecesthatgovernaccess.MEDITECHhasbeautifullydesigneddesktopsforeach

applicationthatfacilitatesaccesstootherapplicationsandprocessestheUserneedstomaximizetheir


15/55

workflow.ThiseaseofusecomestoanabruptendiftheusershavenotbeenassignedtotheAccess

GroupsandPersonProfilesthatallowthemtousethefunctionalityonthedesktops.

Thissessionwillprovideapreviewofthenewintegrateddesktopsandacleardemonstrationofthe

multiplelevelsandpiecesneededtocreateappropriateaccessforendusers.Pre-testedtoolsusedfor

implementationswillbesharedandwewilldemonstratehowtoapproachandset-upsimpleand

complexMPAs.

LucyNelsonisanexperiencedhealthcareprofessional,withover25yearsintheindustry.SheisanRN

withovertenyearsofMEDITECHexperience;Magic,ClientServerand6.0platforms.Shehasrecently

workedonaClient-Server6.0implementationbuildastheUserProvisioningAnalyst.HerMEDITECH6.x

experiencealsoincludesOMTeamLeadforaMagicto6.0Conversion/Implementationandhands-on

endusersupportforseveral6.0go-livesthatincludedPCS,e-MarBMV,PCMandCPOE.Ms.Nelsonis

currentlyworkingasaConsultantforBeaconPartners,addinghermanyyearsofexperienceasa

clinicianandeducatortotheconsiderablegroupofMEDITECHSpecialistsontheirroster.Shehasbeen

workinginavarietyofroleswiththeMEDITECHsoftwarefromEnd-UsertoTeamLeadandProject

Management.

331TrackingI.T.HardwarethroughMMEquipmentManagement

Presenter:CharlesSpurgeon



Abstract:TrackingInformationTechnologyhardwarewithinmedicalfacilities,largeorsmall,canbea

challenge.ThispresentationwillexamineopportunitiesforI.T.departmentstoaccomplishthistaskby

utilizingMMEquipmentManagementroutines.Participantswilllearnapproachesondeveloping

EquipmentManagementDictionariesandCustomer-Definedscreenstoenterhardwareinformation.Inaddition,thepresentationwillincludeanillustrationofhowstandardandNPRReportscanbeusedto

managemaintenanceofcomputers,printers,scanners,andotherI.T.relatedequipmentwithina

healthcarefacility.Aquestionandanswersessionwillfollowthepresentation,astimepermits.

Handoutsofcoveredmaterialswillbeprovided.

ChuckSpurgeonisaSeniorConsultantwithBeaconPartners.Hehasextensiveexperienceimplementing

andsupportingtheMEDITECHGeneralFinancialmodules.HisbackgroundincludesbothClientServer

andMagicplatformsatbothstand-alonehealthcarefacilitiesandlargehospitalnetworks.Healsoisan

intermediate-levelNPRReportWriterwhohasworkedonmanyprojectsinthisarea,includingrevenue

cycle,departmentalaudits,andsystemconversions.


16/55

334InspiringReportingOptionsintheWorldof6.0

Presenter:GlenD'Abate

Organization:Acmeware,Inc.


Abstract:IfyouarepreparingtoimplementMEDITECHversion6.0,thereareuniquead-hocreportdevelopmentchallengesthatwillneedtobeaddressed.TheNPRReportWriterisnotcapableof

accessingMEDITECHAdvancedTechnologies(M-AT)basedapplicationsdata(i.e.advancedclinical

PCS/EDM/OM/ARM)forad-hocreports.Thenewlydeveloped6.0ReportDesignerad-hocreporting

applicationdoesnotcontaintherobustdevelopmenttoolsetfoundinNPRRWandhasefficiency

limitationwhenaccessingtheolderNPRdatastructures.FillingthisvoidistheDataRepository(DR)SQL

Serverdatabaseapplicationwhichprovidesaplatformforefficientad-hocreportdevelopmentusingall

NPR-basedandM-AT-basedapplicationdatain6.0.

Thissessionwillprovideahighlevelreviewofad-hocreportdevelopmenttoolsthatareavailablefor

freeaspartofyourMEDITECHDR,MicrosoftSQLServerDatabaseimplementation.Wewillreview

threedistinctinteractivedevelopmentenvironments:

1. AnalysisServicesWheresignificantinitialdevelopmentworkisrequiredtoconfigureanad-

hoc,web-basedreportingenvironmentandlittleornotrainingisrequiredforendusersto

analyze,review,andmanipulatenumericreportdata(e.g.,totals,counts,averages,etc.).

2. ReportModel/ReportBuilderWheresignificantinitialdevelopmentworkisrequiredtoconfigureanad-hoc,web-basedreportingenvironmentandminimaltrainingisrequiredfor

non-technicalstafftodevelopad-hocreportsincluding;selectingreportoutputcolumns,

filteringdata,aggregation,layout,format,inputparametersandmore.

3. ReportServerProjects(inVisualStudio)Wheretechnicalstaffcandevelophighlysophisticated,full-featured,web-basedreportswithaccesstoallofthetechnicalcapabilitiesof

theMicrosoftVisualStudiointeractivedevelopmentenvironment

ThissessionwillprovideanoverviewoftheprosandconsofeachoftheseMicrosoftReport

developmenttechnologiesinthecontextanduniqueconfigurationoftheMEDITECHDRenvironment.

Anyoneinterestedinlearningmoreaboutad-hocreportdevelopmentintheMEDITECH6.0world

shouldconsiderattendingthissession.

GlenDAbateisfounderandPresidentofAcmeware,Inc.Glenhas25yearsofexperienceworkinginthe

healthcareITfieldincluding13yearsatMEDITECHwhereheleddevelopmentoftheDataRepository

(DR)application.UnderGlensguidance,AcmewarehasearnedareputationasaleaderinDRconsulting

fieldandisrecognizedfordevelopinginnovativeDR-basedreporting,customapplication,andinterfacing

solutions.HehasalsodevelopedaDRreportwritingtrainingprogramthathasbeenattendedby

participantsfromdozensofDRsites.GlenhasanundergraduatedegreeinEngineeringandEconomics

fromTrinityCollegeandgraduatedegreesinBiomedicalEngineeringandinFinancefromR.P.I.and

BostonCollege.


17/55

335MeetingMeaningfulUseintheCommunityHospital:AMEDITECHClientServer5.64

and6.0Experience

Presenters:MaryJoNimmo,EdwardRicks,andJamesD'itri

Organization:LenoirMemorialHospital,BeaufortMemorialHospital,andCSC


Abstract:Thistopicwilldispelthemyththatcommunityhospitalscannotsatisfythe"meaningfuluse"in

atimelymanner.Infact,thetopicwillshowthatsmallcommunityhospitalsinmanywaysarebetter

positionedtocomplywiththe"meaningfuluse"criteriabycarefulplanningandunderstandingwhat

stepstotake.

WewillexploretheeffortsofLenoirMemorialHospital,a261-bedacutecarehospitallocatedinrural

NorthCarolinaandBeaufortMemorial,a197-bedacutecarehospitalinSouthCarolina.Wewillprovide

anexampleofwhattwosmallcommunityhospitalcanandshoulddotoachievecompliance,linkingthe

moregeneral,conceptualcontentoftheintroductorypartofthetopicwithanactualsettingthatis

closinginonachievingcompliance.LenoirMemoriallauncheditsplanningeffortsregarding"meaningful

use"inlate2009andistrackingtowardcomplianceby2012.Beaufortmadethedecisiontoconvert

fromMagictoMEDITECH's6.0platform,goingLiveinMarchofthisyear,andwillmeetmeaningful

usecompliancein2011.Throughbothhospitals,wewillsharewiththeattendeesthestepsbeingtaken

toachievecompliance,theeconomicsofthepursuitandkey"lessonslearned"fromtheeffortstodate.

Thetopicwillclosewitharecapofthemajorpointsdiscussedthroughoutthepresentationfollowedby

aquestion/answerperiod.

MaryJoNimmo,RNMSNhasover30yearsofexperiencethatincludespatientcaredelivery,nursing

management,qualitymanagementandISDepartmentmanagement.Forthepasttenyears,shehas

beentheDirectorofManagementInformationSystemsatLenoirMemorialHospitalinKinston,NCwhere

shehasledthetotalreplacementoftheorganization'sinformationsystemsandiscurrently

spearheadingthehospital'spursuitofHITECH"meaningfuluse"compliance.

Ms.NimmoholdsaBSNdegreefromtheMedicalUniversityofSouthCarolinaandaMastersdegreefromEastCarolinaUniversityandsitsonvariousStateITCommittees.

EdwardD.Ricks,MHA,CPHIMS,CHPS,istheVicePresidentofInformationServicesandChiefInformation

OfficerforBeaufortMemorialHospitalinBeaufort,SC.PriortojoiningBeaufortMemorialin2008he

filledthesameroleforSamaritanMedicalCenterinWatertown,NY.Edhasovertwentyyearsofhealth

careinformationsystemsexperience,withthelastnineyearsataseniorlevel.EdearnedaBachelorof

SciencedegreeincomputersciencefromCentralMichiganUniversityinMt.Pleasant,Michigananda

MasterofHealthAdministrationdegreefromtheUniversityofNorthCarolinainChapelHill.Forthe

eighthyearinarow,BeaufortMemorialHospitalwasnamedoneofthenation'sMostWiredHospitals

accordingtothe2010MostWiredSurveyandBenchmarkingStudyprintedintheJulyissueofHospitals

&HealthNetworksmagazine.

JamesD'itri,MMisaPartnerinCSC'sHealthcareITStrategygroupwith33yearsofexperiencespanning

ITstrategy,selection,andimplementationandrelatedconsultingservices.Hisclientsinclude

organizationslargeandsmall,fromacademicmedicalcentersandintegrateddeliverysystemstosmall

communityhospitalsandcriticalaccesshospitals.HeholdsaBachelorofSciencedegreeinElectrical

EngineeringfromPrincetonUniversityandaMasterofManagementdegreefromNorthwestern

University'sKelloggSchoolwithmajorsinHealthServicesManagement,AccountingandManagement


18/55

InformationSystems.Hehaslecturedatseveraluniversitiesandhasspokenatavarietyoflocaland

nationalforums.

336AffiliatePhysicianStrategies:UsingInformationTechnologytoEarnLoyalty

Presenter:RobertJSchwartz,M.D

Organization:DearbornAdvisors,LLC


Abstract:Mostfacilitiesfindthemselvesinacompetitiveenvironment

andstrugglewiththebestmethodstoworkwiththeirprovider

communities.Therearemanyintrinsicandexternalpressuresonthefragileprovider-healthsystem

relationshipthatcanresultinfewerpatientsforthehealthsystemandstrainedrelationships.

Commonly,relationshipswithreferringprovidersandthemedicalstaffisdefaultedtothephysicians

themselvesordelegatedtooneortwoindividualswhoarenotintegratedintotheexecutiveorclinical

environment.

Qualityofcareinitiativesarenowcommonandmostaresuccessful,resultingindifficultyinidentifying

clearmarketleadersataregionallevel.Differentiationthenrequiresadditionalstrategiesthatcreatea

competitiveadvantageforthehospitalandthiscanbeobtainedbyborrowingfromthehotel,

entertainmentandaviationindustries.CustomerRelationshipManagement(CRM)hasbeenadaptedto

thehealthcareenvironment-termedProviderRelationshipManagement(PRM)-andhas

demonstratedsupportofqualitycareinitiatives,multi-yearincreasesinreferralsandincreasedrevenue.

ThepresentationwillstartwithlessonslearnedfromotherindustriesexcellingatCRM,addressingthe

adjustmentsnecessaryforthehealthcareenvironment.Thenextpartwillbeacasestudyofa

successfulprogramthatdramaticallyincreasedreferralsandprovidedmanyunplannedbenefitsfromtheimplementedcomponents.ThefocuswillbeonthetechnologycomponentsofHealthInformation

Exchanges(HIE),DecisionSupportandMessagingTechnologies.Itwillconcludebyidentifyingthekey

componentsinthismodelofPRMandsomelessonslearned.

RobertJSchwartz,M.D.,M.P.H.;PhysicianExecutivehasmorethan25yearsofclinicalexperience.Prior

tojoiningDearbornAdvisorsin2009,Dr.SchwartzservedasVicePresidentandMedicalDirectorof

ReferringPhysicianRelationsattheUniversityofPittsburghMedicalCenter(UPMC).Hewasresponsible

formaintainingrelationshipswithmorethan4,000communityandreferringphysicians.Whilethere,he

conceived,developedandimplementedaninnovativequalityofservicestrategy,creatingexcellencein

access,informationsharingandservicerecovery.AtUPMC,hisideasandoperationscreatedanew

approachtophysicianloyalty(i.e.,earningtheirloyalty),contributedtopatientsafetythroughclinical

messaging,andcreatedameasurablereductioninlegalriskbybridgingthegapbetweenhospitaland

communityprovidersbytreatingthemasvaluedcustomers.ThisworkledtoDr.Schwartzbeing

recognizedasthe2006MicrosoftHealthcareUsersGroup,ClinicianoftheYearand2003Innovations

AwardfromtheHospitalAssociationofPennsylvania.


19/55


20/55

339MEDITECHCS5.6or6.0WhatstheDifference?

Presenter:DebbieMartin

Organization:DearbornAdvisors,LLC


Abstract:TherehasbeenmuchspeculationanddiscussionaboutMEDITECHClientServerVersion5.6and6.0andwhatitmeanstotheend-user.BothC/S5.6.4ElectronicHealthRecord(EHR)and6.0Health

CareInformationSystem(HCIS)version6.05EHRhavereceivedCCHITEHRinpatientcertification.But

whatarethedifferences?

Thissessionwillprovideahigh-leveloverviewofeachversionacrossmultipleapplications,withafocus

onsimilaritiesanddifferencesbetweenthetwo.Functionalityandintegrationwillbediscussed,aswill

identificationofmajorprocessredesignopportunitiesand/orrequirements.Comparisontomore

familiarversions(5.5andbelow)willbemade,whenhelpful,todemonstratesignificantchanges.

Attendeesshouldexpecttoleavethissessionwithagoodunderstandingofwhattoexpectastheylook

forwardtofutureupgradesorimplementationofthelatestproducts.Thispresentationisidealforthose

whoareconsideringmigrationto6.0.

DebbieMartin,Director,hasmorethan35yearsofexperienceinhealthcare,25ofwhichhavefocused

onhealthcareinformationtechnologydesignandimplementation.Shehasabroadrangeofclinical

applicationsimplementationandmanagementexperience,alongwithdepthofknowledgeinsystems

designandhealthcareoperations.Ms.Martinsdiversebackgroundincludesimplementationof

integratedLaboratory,Radiology,Pharmacy,Nursing,OrderEntry,AppointmentScheduling,Enterprise

MedicalRecord,EmergencyDepartment,OperatingRoomManagementandProviderOrder

Managementapplicationsinvarious-sizedfacilities.Inaddition,shehasextensiveexperienceinsoftware

testing,stafftrainingandteamleadership.ShespecializesinMEDITECHMagic,ClientServerand6.0

productsandhasexperiencewithmultiplethird-partysoftwaresolutionsandinterfaceswithvarious

clinicalvendors.Ms.MartinalsohasexperienceinthebuildandmanagementofMEDITECHsCorporate

ManagementSystemincomplexmulti-facilityenvironments.

340ADayintheLifeA6.0Real-timeDemonstration

Presenters:JeffBattlesandDebbieMartin

Organization:St.BernardsMedicalCenterandDearbornAdvisors


Abstract:ThisisanopportunitytoseeMEDITECH6.0inatruehospitalenvironment.St.Bernards

HospitalinJonesboro,ArkansashasbeenLivewithMEDITECH6.0formorethanayear.Thesessionwill

takeyouthroughatypicalpatientdayandincludereal-timedemonstrationofbasicfunctionswithinEDM,ADM,OM,PHA,ITS,LAB,PCS,eMAR,PCMandEMR.Thefocuswillbeonintegration,

documentationandclinicaldatapresentationtophysiciansandotherclinicians.Timeforquestionsand

answerswillbeallowedfollowingthedemonstration.Thispresentationisidealforthosewhoscheduled

for,orconsidering,migrationto6.0.

JeffBattles,RN,isinInformationServicesatSt.BernardsMedicalCenterinJonesboro,AR.Hehas13

yearsofexperienceinhealthcareworkingintheLab,EmergencyDepartmentandasManagerofa40-

bedOrthopedicsDepartment.AspartofaMEDITECH6.0implementation,Jefftransitionedtothe


21/55

MedicalCentersInformationServicesClinicalApplicationsDepartment,wherehehasworkedforthepast

twoyears.HisspecialtyapplicationsarethePatientCareSystem,OrderManagementandEnterprise

MedicalRecord.HealsoworkscloselywiththeEmergencyDepartment,LaboratoryandPharmacy

modules.HehasexperiencewithstafftrainingandwithMEDITECH-related,third-partyvendors.

DebbieMartin,Director,hasmorethan35yearsofexperienceinhealthcare,25ofwhichhavefocused

onhealthcareinformationtechnologydesignandimplementation.Shehasabroadrangeofclinical

applicationsimplementationandmanagementexperience,alongwithdepthofknowledgeinsystems

designandhealthcareoperations.Ms.Martinsdiversebackgroundincludesimplementationof

integratedLaboratory,Radiology,Pharmacy,Nursing,OrderEntry,AppointmentScheduling,Enterprise

MedicalRecord,EmergencyDepartment,OperatingRoomManagementandProviderOrder

Managementapplicationsinvarious-sizedfacilities.Inaddition,shehasextensiveexperienceinsoftware

testing,stafftrainingandteamleadership.ShespecializesinMEDITECHMagic,ClientServerand6.0

productsandhasexperiencewithmultiplethird-partysoftwaresolutionsandinterfaceswithvarious

clinicalvendors.Ms.MartinalsohasexperienceinthebuildandmanagementofMEDITECHsCorporate

ManagementSystemincomplexmulti-facilityenvironments.

341MEDITECHSystemsUpdate2011

Presenter:JamesFitzgerald

Organization:DellServices


Abstract:MEDITECHisevolvingquicklytocontinuetoprovidepatient,physicianandhospital

informationsystemsthathelphealthcareorganizationsachievetheirmissionofimprovingthequality

anddeliveryofhealthcarewithintheircommunities.AsMEDITECHscustomersridethispowercurve

toachieveafullcontinuumofcarewithinteroperabilityandmeaningfuluse,theunderlyingsystemsand

technologiesmustadapttochangesintheMEDITECHsoftwareaswellaschangesintheregulatoryenvironment.ThispragmaticdiscussionreviewssomeofthisyearstechnologychangesinMEDITECHs

offering,incrementaladjustmentshospitalscanmaketotakeadvantageofthosechanges,andwaysto

plansuccessfullyforthefuture.TopicscoveredspecificallyastheyrelatetoMEDITECHsofferingwill

includeencryptionofdata,archiving,thegrowinguseofdatarepositoriesandwarehouses,

interoperability,virtualdesktops,andnewdisasterrecoverymethodologies.

JamesJ.FitzgeraldistheChiefTechnologyOfficer,MEDITECHSolutionsGroupwithinDellServices.Ina

25+yearcareerhehasheldstaffandexecutiverolesinsales,marketing,andproductmanagementin

variouscompanies.JimwasproductmanagerofMicrocomsground-breakingAXandHDMSserieserror-

correctingnetworkmodems,whichpavedthewayfortheearlydaysofdial-upInternetservice.

Since2001,JimhasservedasCTOoftheMEDITECHSolutionsGroup(formerlyJJWild)whichwas

acquiredbyPerotSystemsCorporationin2007.Jimhasbeenanintegralpartofthenetwork,systems,

andstoragetechnologydesignteamforover400hospitalsusingtheMEDITECHHealthcareInformation

System,andhasenvisionedandshepherdedthecreationofasolutionsportfolio.Jimscurrentfocusison

expandingthebenefitsofvirtualizedservers,clients,andnetworkstothehealthcarecommunityand

workingwithhiscolleaguesatMEDITECHtodrivetowardszerodowntimehealthcareinformation

systems.


22/55

342MEDITECHMagictoMEDITECH6.0MigrationTheMagnitudeofNewFeatures,

Conversions,andRebuildingthatYouNeedtoFindOutBeforeyouStart

Name:EdRicksandNathiaKarasch

Organization:BeaufortMemorialHospitalandSummitHealthcare


Abstract:MigratingfromMEDITECHMAGICtoMEDITECH6.xessentiallyrequiresthesametimeand

resourcesasanewinstallation.Thisdiscussionwillprovideinsighttothemagnitudeofthistypeof

projectwhichrequiresthoroughandthoughtfulpreparationandplanningpriortotheinstallationin

ordertohaveanychanceofmeetingthescheduledGoLiveDate.BeaufortMemorialHospitalrecently

migratedfromMAGICtoMEDITECH6.0andreplacedmultiplethird-partyvendorapplicationsinterfaces

withnewinterfaces.Wewouldliketoshareourexperienceswithyouaroundthe"gotcha's"that

BeaufortMemorialandotherearlymigrationhospitalsdiscoveredandsharehowourexperiencescan

helpyounavigatethroughtheseobstaclessothatyoudonotputyourGoLivedateatrisk.

Topicsreviewedinthisdiscussioninclude:

Newfeaturestolearnandunderstand,suchasserverlessintegratedbackups,role-basedesktops,UPTandmore.

Areastofocusonsoonerthanlatersuchas:o PC'sNamingConventionso ReviewExistingCustoms(DetermineiftheyarestandardinFocus)o CDS(identifywhichqueriesusedlastandsetupnamingconventions)o PrintingProcesso Conversions(MPI,ITS,..)o Interfaces(identifyallInterfacesanddataflow)o DictionaryBuild(newdictionariesdidn'texistinMagicandusing(Scriptstostreamline

withUPT)

o Downtime(Policies/Procedures)o PCILink(HistoricalnonconvertedData)o TestingProcesses(Unit,Integrated,Parallel)

EdwardD.Ricks,MHA,CPHIMS,CHPS,istheVicePresidentofInformationServicesandChiefInformation

OfficerforBeaufortMemorialHospitalinBeaufort,SC.PriortojoiningBeaufortMemorialin2008he

filledthesameroleforSamaritanMedicalCenterinWatertown,NY.Edhasover20yearsofhealthcare

informationsystemsexperience,withthelastnineyearsataseniorlevel.Fortheeighthyearinarow,

BeaufortMemorialHospitalwasnamedoneofthenationsMostWiredHospitalsaccordingtothe2010

MostWiredSurveyandBenchmarkingStudyprintedintheJulyissueofHospitals&HealthNetworks

magazine.EdisamemberofHIMSSandCHIME.

NathiaKaraschisVicePresidentofsoftwareengineeringandclientservicesatSummitHealthcare.ShehasworkedatSummitforoversevenyearsandhasover10yearsofexperienceinhealthcareIT.Nathia

isanexpertintheareaofhealthcareinteroperabilityandleadsateamofengineerstodeliverawide

varietyofintegrationprojectsincludingHL7,XML,scriptingsolutions,customapplicationsandsolutions

thatincludewebservice,real-timescriptinginterfacesandcustomarchiveinstallationsforhealthcare

organizationsintheUS,CanadaandUK.NathiahasspecializedinthepasttwoyearsontheMEDITECH

6.xconversionsearningareputationforthisfocus.ShespecializesonXMLandHL7interface.


23/55

343WhoAmIToday?UnderstandingtheManyFacetsofUserProvisioninginMEDITECH6.0

forLargeandSmallMarketHospitals

Presenter:ReneMcKinnon

Organization:VitalizeConsultingSolutions


Abstract:WiththeintegrationsoftheMISuserDictionaryandtheMISProviderDictionaries,andthe

additionofmultipleRolesandFacilities/LocationsinthenewMEDITECH6.0software,userprovisioning

hasbecomemorecomplexandversatile.Theseenhancementstothesystemenablethisessential

User/Providerbuildtotakeplaceinonearearegardlessofthesizeofthehospitalmarket.

Thenewlyintegrateddictionariesallowthesmallorlargemarkethospitalsystemtocontroltheiruser

functionality,appropriateaccess,provideraccessandfunctionalityinoneplace.Thesystemnow

providesoneareaforthedataentryandmaintenanceofallessentialuser/providerinformation.Often

timestheattentionisplacedontheindividualmodulesbuildsandpeoplelosesightoftheimportanceof

theEndUserandProviderbuild,thisnewlyintegrateddictionarybuilddirectlyimpactsthecomplete

systemusability.DuringthishourwewillattempttorefocustheattentionsandimportanceofUser

Provisioningwhileincreasingtheattendeesknowledgeandunderstanding.

Thepresentationwillprovidetheinsightforthepreparation,andexecutionofthisbuildforahospital

system.Focuswillbeon:

Preparationneededbythehospitalpriortothestartoftheproject HowtoutilizedifferenttoolstoassistwiththebuildfortheentireHCIS TheImportanceof:

o Roleso Profileso Accessgroups:Focus,NPRo MPAs(MenusProviderAccess)

ImportanceofincorporatingPhysician/providerInformationrequirementsforbilling,documentation,andregulatoryneedsintheinitialinformationgatheringstages

Thecollaborationwiththeprojectteamstogathertheneededinformation Waystoavoidre-workorrebuildingofdictionaries Agreatopportunitytoclean-upolddictionarybuildmishaps Theimportanceofincorporatingthenewuserfunctionality,andversatilityintoenduser

trainingtoenhancetheuserexperience

HowtoutilizethenewfunctionalityinthesmallorlargemarkethospitalsystemandhopefullykeepProviderandendUserfrustrationsataminimum

Providehelpfulguidelinestouserdictionarymaintenancepostlive,whathappensthedayafter

ReneMcKinnonBSRN,isaSeniorConsultantintheMEDITECHPracticeatVitalizeConsultingSolutions.Renehas28yearsClinicalExperienceyears,15yearsofMEDITECHexperienceimplementing,and

supportingvariousmodulesfromMagic3.6toMEDITECH6.0.


24/55

344MEDITECH6.0:LessonsLearned

Presenter:JanMoore



Abstract:TheresnodoubtthatMEDITECH6.0takestheprovenMEDITECHHCIStothenextlevel,providingsignificantbenefitstoitsusers.Atthesametime,the6.0implementationcanalsoprovide

criticalinsightsintoprocesschangeandsystemintegrationrequirementsrelatedtotheuseofthe6.0

platform.

Joinusforadiscussionoflessonslearnedandthekey6.0implementationandadoptionsuccessfactors

frombothanapplicationandatechnicalperspective.Welldiscusspre-implementationplanning

strategies,suchastipstoaddressprocessredesign;importanttechnicalconsiderations,includingthose

specifictoavirtualizedsystem;reportsanalysis;andspecificMEDITECH6.0modulenuances.Wewill

shareourexperiencesgarneredfromprovidingtechnology,consulting,andadvisoryservicestomany

organizationsthatareplanningtoimplementorhaveimplemented6.0.Benefitfromourlibraryof

lessonslearnedandsuccessstrategies.Andcomeshareyourthoughtsandquestionsaswell.

JanMoorecurrentlyservesasaDirectorofConsultingfortheMEDITECHSolutionsGroupwithinDell

ServicesHealthcareConsultingPractice.Sheisaseasonedprofessionalwithover35yearsinthe

healthcarefield.JanhasmanagedmultipleMEDITECHimplementations,developedhealthcare

informationmanagementstrategicplans,providedinterimmanagementformultiplehealthcare

organizations,spearheadedmajorprojectmanagementendeavors,andhasheldmanypositions,

includingCIOandVicePresident.

JanhasbeenwithDellServicesforover15years.Duringthattimeshehasservedinmultiplecapacities

includingbusinessdevelopment,practicemanagement,staffmanagement,andservicedelivery.Shehas

beenabletodevelopstrongbusinessrelationshipsoverthecourseofhercareerandisconsideredtobea

highlyregardedseniorexecutiveinthehealthcarearena.PriortojoiningDellServices,JanservedastheCIOattwoMEDITECHhospitals.

345MigratingfromMAGICto6.0?UnderstandtheIntegrationandFunctionalitybetween

theOM/EMRandLABApplications

Presenter:NicholeMalone

Organization:HealthNETSystemsConsulting


Abstract:Intheearlystagesofallimplementations,itiscrucialtounderstandtheintegrationbetweenallapplicationsandhowthebuildinoneapplicationwillimpactthefunctionalityofallconnecting

applications.AlthoughsomefunctionalityandintegrationisthesameintheMAGICplatformasitisin

thenew6.0platform,themajorityhaschangedbetweenthetwoplatforms.Theperfectexamplecan

beseenwiththeOM/EMRandLABapplications.Thissessionwillrevealthemajorchangesthat6.0

bringstotheOM/EMRandLABapplicationsfromfunctionality,dictionarybuild,andanintegration

standpoint.Learnabouttheimpactthatthetwo6.0applicationshaveoneachother,aswellasthe

troubleareassitesmigratinghaveencountered.


25/55

NicholeMalone,aconsultantwithHealthNETSystemsConsulting,hasworkedasasupportanalystfor

ancillaryandclinicalapplications,andhasservedasaLABimplementationspecialistforbothsingleand

multi-facilityMagicto6.0migrationimplementations.NicholesHealthcareITexperienceincludes

workingwithancillaryandclinicalITassessments,processredesign,training,andHCISselections.

346PhysicianCareManager(CPOE,MEDREC,eRX,PWM,andPDOC)Navigating

DevelopmentandOptimizationOpportunities

Presenter:ChadTurner

Organization:HealthNETSystemsConsulting


Abstract:Frommaximizingreimbursementtoachievingclinicalexcellenceintheorganization,

MEDITECHsPhysicianCareManager(PCM)isasuiteofproductswithincrediblebenefittothe

organizationforachievingARRAandclinicalexcellencegoals.Automatingprocesses,designing

documentationthatisstreamlinedandefficientforphysicians,providingclinicaldecisionsupport,and

assuringdataflowbetweennursingstaffandphysiciansinboththeEDandthein-patientsettingareall

crucialindevelopinganoptimalsystem.ComeseehowyourorganizationcandevelopPCM,maximize

quality,accomplishJointCommissiongoals,anddevelopthesystemtomeetMeaningfulUsecriteriato

accomplishfinancialandclinicalexcellence.

Thissessionwillcoverthenecessarystepsofplanninganddevelopment,theimportanceof

standardization,andimplementationstrategies.Keytopicswillinclude:Documentationmethodology,

nomenclature,computerizedphysicianorderentry(CPOE),ePrecribing(eRX),on-Linemedication

reconciliation(MEDREC),andphysicianon-linedocumentation(PDOC).Technology,clinician/physician

buyin,optimaldataflow,andClinicalDocumentationImprovementProgram(CDIP)developmentwillalsobediscussed.

ChadTurnercurrentlyservesasanAdvancedClinicalSpecialistatHealthNETSystemsConsulting,Inc.

Chadhasover16yearsofexperienceinHealthcareITthatincludesprojectmanagement,ITplanning,IT

assessments,clinicalsystemsimplementation,systemupgrades,processredesign,training,HCISand

hardwareselections.Chadhasextensiveexperienceintheareasofprojectmanagement,advanced

clinicalinformationsystems,multi-facilityimplementations.


26/55

347HIEATransformingStrategy,APlatformofSystems

Presenter:MaryKasal

Organization:CornerstoneAdvisorsGroup


Abstract:FranciscanHealthhasoneofthelargestregionalHIEsinthecountry,incontinuousoperationsince2000,servingover900,000patientsandover7000clinicalusers.TheHIEisacentralFranciscan

strategyforconnectingthephysicianstogetherandtoimprovethecareofthecommunity.

ThispresentationwillhighlightthekeyareasofHIEplatforms,howanHIEstrategycandistinguishyour

organizationandthehelpyouinnavigatingyourHIEdecisions.FranciscanselectedanHIEsystemin

1999,takingaleadershippositionearlyinthedevelopmentofwhathasbecomeacoresystemfor

healthcareacrossthecountry.ThissessionwillconcentrateonhelpingyouunderstandhowanHIE

strategycanbeacorestrategyforconnectingyourphysicians,improvingcontinuityofcare,reduce

unneededtestingandimprovethecareofyourcommunity.

HIEplatformscontainmultiplemodulesandhyperegardingsingleareas(CCD)hascausedsome

confusioninwhatisanHIE.ThissessionwilllayoutthekeyareasofHIEinaclearmannertohelpyoulearnthefactsbehindthehype.ThiswillhelpyoumoveforwardinplanninganHIEstrategythatisboth

achievableandasolidfitforyourMEDITECHarchitecture.

MaryKasaliswithCornerstoneAdvisorGroup.MaryhasbeenaleaderintheMEDITECHcommunityfor

over25years,havingheldCIOpositionsinlargemulti-hospitalsystems.MaryhasbeeninvolvedinHIE

sincetheearly90swhentheseeffortswerecalledCHINs.SheledtheFranciscanHIEtobecomeoneof

thelargestHIEsinthecountry,asExecutiveDirectorfrom20082011.

348ScanningandArchivingand6.0Presenter:DenisBrideau



Abstract:TheplanningandimplementationofScanningandArchiving(SCA)isoftenoverlookedby

manyorganizationsasitiseasytounderestimatethecomplexityoftheapplication,theresources,

policiesandprocessesalongwiththetechnologyrequiredtoachieveasuccessfulimplementation.This

isevenmoreimportantforsitesthataremigratingfromMagictothenew6.0orMEDITECHAdvanced

Technology(M-AT)platformasSCAisthevehicleusedtomigratereportsfromMagicapplicationsto

EMRforpatient-relatedreportsandMISforFinancialreports.Thissessionwillgiveanoverviewof6.0SCA,gooversomeofwhatMEDITECHhasindevelopmentforfuturereleases,describethereport

migration,andreviewlessonslearnedfromthosewhohavebeenthroughtheprocess.

DenisBrideauhasmorethan23yearsofhealthcareinformationsystemsandmanagementexperience.

HehasworkedspecificallywithMEDITECHapplicationsforthelast19yearsandhasbeenwithDell

Servicesforsevenofthose.Hishospitalexpertisehasbeendevelopedthroughvariousrolessuchas

DirectorofInformationTechnologyandSystemsAnalyst.DenisworkontheDellServicesteamincludes

projectmanagementofMEDITECHimplementations,ScanningandArchivingassessments,


27/55

implementationsandoptimizations,aswellassubjectmatterexpertise.Deniswasoneofthefirst

peopletoreceivetrainingonScanningandArchivingwhenitwasreleasedandhashadninedifferent

MEDITECHSCAclients.

349PreparingforICD-10

Presenter:JeanetteFrank



Abstract:ThispresentationwillprovidebackgroundonwhytheUnitedStatesisimplementingICD-10

CM(diagnosiscoding)andPCS(proceduralcoding).ItwillcompareICD-10toICD-9,discussThingsYou

NeedtoKnowaboutICD-10,andreviewthetimelineanddeadlines.Recommendationsonproject

planningandimplementationcomponents,aswellasteamstructureandcommunicationwillbe

provided.Linkstoonlineresourcestoassistorganizationswithimplementationwillbeshared.

JeanetteFrank,Manager,DellServices,MEDITECHPracticeGroup,hasmorethan26yearsofhealthcareinformationsystemsandfinanceexperience.ShehasworkedspecificallywithMEDITECHapplications

forthelast23years.HerexpertisehasbeendevelopedthroughvariousrolessuchasDirectorof

InformationTechnologyandFinancialSystemsAnalyst.JeanettesworkontheDellServicesteam

includesprojectmanagementofMEDITECHimplementations,revenuecycleassessmentsand

optimizations,aswellasmanagementofregulatoryandsystemupdates.

350AccountableCareOrganizations:WhatareTheyandHowDoWePrepare?

Presenter:CharlotteHovet,MD

Organization:DellServicesScheduled:FridayJune3at11:00am

Abstract:ThePatientProtectionandAffordableCareAct(PPACA)authorizedtheCentersforMedicare

andMedicaid(CMS)tosetupashared-savingsprogramstartingJanuary1,2012.Asaprovider,youmay

beinterestedinAccountableCareOrganizations(ACOs)notonlyforthepotentialrevenueincreasefrom

Medicarebutalsobecauseofthemajorchangesinreimbursementmodelswhichlieahead.Joinusas

weshareafewexamplesofmodelscurrentlybeingcreatedtobuildthenecessaryinfrastructureanda

roadmapforgettingstarted.WewilldefinewhatanACOmeansforyourorganizationandidentifythe

foundationnecessarytobesuccessfulasdefinedbythePPACAandtheNationalCommitteeforQuality

Assurance(NCQA).

CharlotteHovet,MD,MMM,CPE,MedicalDirector,ClinicalInformatics,DellServices,isaphysician

executivewithextensiveexperienceinmedicalmanagementleadershipandmedicalstaffgovernance.In

hercurrentrole,Charlottepartnerswithhealthsystemclientstoimplementandoptimizeclinical

informationsystemstosupportexcellenceinpatientcare.Withafocusonphysicianengagement,she

providesanexperiencedclinicianpeerperspective,informaticsknowledgeandskill,andphysician

alignmentstrategiesthatdrivechangeinacomplexmedicalenvironment.Charlotteprovidesclient

educationonphysicianadoptionoftheElectronicHealthRecord,leadingprojectteamsinthe

developmentofenterprisegovernance,knowledgemanagement,andchangemanagementsolutions.


28/55

Charlottehasdemonstratedstrengthsindrivingpatientsafetyandqualityinitiatives,resultingin

improved,measurablehealthcareoutcomes.Throughouthermanyexperiencesinleadingphysicians

throughchange,Charlottehaspromotedavisionofpatient-centeredcare,evidenced-basedpractice,

andacultureoforganizationalexcellence.Charlottehasastrongrecordofclinicalcredibility,having

practicedasaboard-certifiedfamilyphysicianfor20years.

351FindingYourWayThroughtheJungleofMobileSolutions

Presenter:StephenHolmes



Abstract:YouarereadytoinstallBedsideMedicationVerification,EMAR,NurseDocumentation,

Transfusion,orotherclinicalapplicationsthatrequirebarcodes,readers,printers,etc.?Areyouasking

yourselfwhatscannerwillweuse?Howdoweprintthewristband?WhatinformationdoweneedfortheIDcard?ShouldweuseaPDA,LaptoporTablet?

Findingyourwaythroughthejungleofmobilesolutionsavailabletodaycanbeveryconfusing,time

consuming,butmoreimportantlyverycostlytoyourorganizationifyoudontmaketherightchoices.

Thissessionwillguideyouthroughtheselectionprocess,andprovideyouwiththeinformationyou

needtomakeinformeddecisionsregardingmobilesolutions.

Inthissessionwewillexplore:

Howtoevaluateandselectaprinter/wristbandsolution-Theevolutionofbarcoding,andtheselectionprocessforscannersversusimagers

Thedifferencesbetweentetheredandcordlessscanners-MEDITECHrequirementsforPDAdevices-PrintersthataresupportedbyMEDITECHforseamlessprintingofbarcodelabels

Wirelessneedsforportabledatacollection-Portableprintingforspecimencollection DocumentScannersforPointofServiceversusPointofUse SolutionsprovidingpatientIDcardstoassistwithRegistration

StephenHolmes,Director,BusinessandProductDevelopment,DellServiceshasworkedinvarious

capacitiesoverthepast18years,indevelopmentofMEDITECHbarcodeandperipheraldevices.Initially,

heworkedwiththeMaterialsManagementapplicationandforthepastsixyearswithMEDITECHs

Clinicalapplications.


29/55

352MeaningfulUseQualityMeasurement:Ins,Outs,andIn-Betweens

Presenter:AnitaKarcz

Organization:InstituteforHealthMetrics


Abstract:ThissessionisdesignedtohelpusersunderstandthestructureandrequirementsofMeaningfulUseQualityMeasuresforStage1andtoprovideinsightintowhatiscomingforStage2and

3.Controversies/ambiguitiesinQualityMeasureswillbehighlightedanddiscussed.Thesessionwillalso

includeorganizationalstrategiesforqualitymeasurecompliance.

AnitaKarczMDMBAisChiefMedicalOfficeratInstituteforHealthMetricsandhascreatednationally

recognizedclinicalcriteriaforqualityimprovement.Shespentseveralyearsasapracticingemergency

physicianandhasdoneresearchandproductdevelopmentintheareasofclinicaloutcomesanddecision

support.ShewasVicePresidentofClinicalProductDevelopmentatInterQualInc.,acompanythat

developedutilizationsoftwareforhospitalsandmanagedcare.ShehasservedasamemberoftheAHRQ

advisorypanelonseverityadjustmentresearch.

353ItsNotAllAbouttheRevenueWeStillHaveExpensestoContainandReduce!

Presenter:FarrahMahoney

Organization:HealthcareInsights


Abstract:Intodayseconomy,hospitalsandhealthsystemsarechallengedmorethanevertoincrease

revenueanddecreaseexpenses.Itsnoteasytodoeitherone.Thissessionwillfocusondecreasing

expensesbyexaminingbestpracticelabormanagementtechniquesandmeasures,discussing

benchmarkingandkeyperformanceindicators,andfinancialmanagementaccountability.

LaborManagementTechniquesandMeasures:

LaborCompensationRatiohowtocalculateitanduseittosetgoals Discussthedifferencesbetweenrateandefficiencyvariancesandhowtousethese

variancestoimprovelabormanagementreportingtomeetorganizationalgoals

Determinehowtosetandmaintainstandardsthroughbenchmarking,reportingandmonitoring

BenchmarkingandKeyPerformanceIndicators:

Explainandcalculatethetop11KeyPerformanceFinancialIndicators DiscusshowtotrendtheKPIsandusethemforbenchmarking Briefoverviewofworkloadunitsareyouusingtherightonesandhowdoyouestablishthem

FinancialManagementReportingandAccountability:

Tentipsandtoolstocreatebestpracticefinancialreporting Reviewandexaminecurrentreportsandhowtotakethemtothenextlevel Howtocreatethecultureofaccountabilitytoimprovetheorganizationsbottomline

Thissessionwillhelporganizationsimprovelabormanagementtechniques,understandfinancialkey

performanceindicators,andcreateacultureofaccountabilitythroughbetterreporting,monitoring,and


30/55

analysis.Labormanagementtechniqueswillincludethelaborcompensationratio,rateandefficiency

variances,andsettingandmaintaininglaborstandards.Financialkeyperformanceindicatorswill

includedefinitions,calculations,andtrendingcapabilities.Thesessionwillreviewandexaminecurrent

reportpracticesandhowtomakethereportsbestpractice.Overall,thesessionwillfocusonbringing

accountabilitytoanorganizationthroughthesesimpleanalyses.

FarrahMahoneyistheDirectorofBusinessDevelopmentforHealthcareInsights,LLC,whichspecializes

intheteachingandconsultingofhealthcarefinancialmanagementissues.Aspartofherresponsibilities,

Farrahadvisesclientsonbestpracticereportingandmonitoringtechniques.Priortoherroleat

HealthcareInsights,Farrahspentsevenyearsworkinginthefinancedepartmentofseveralhealthcare

providers.Theseincludeda350-bedacutecarehospital,aswellaslong-termacutecareprovidersanda

physiciangroup.SheholdsaBachelorsofSciencedegreeinAccountingandaMasterofBusiness

AdministrationfromtheUniversityofSouthernIndiana.

354IntegratingElectronicMedicalRecordstoMEDITECHPresenter:AurelKleinerman,M.D.,Ph.D.

Organization:BlueIris(MITEMCorporation)


Abstract:ThehealthITcomponentofthe2009StimulusBill,theHITECHAct,appropriates$19.2billion

dollarstoencouragetheadoptionofElectronicHealthRecords.Beginningthisyear,morethan$40,000

isofferedtoeachphysiciantoacquireanElectronicMedicalRecordsSystem(EMR).Beginningin2015,

penaltiesaregoingtobeimposedbyCentersforMedicareandMedicareServices(CMS)ifthe

participatinghealthcareproviderisnotusinganEMR.

Currently,itisestimatedthatlessthan8%ofphysicianshaveaccesstoanadvancedEMRanEMRthatisconnectedtoremotehealthservices:Labs,Pathology,Radiology,HospitalInformationSystem,etc.

Thereare850,000activephysiciansintheUSofwhich85%(650,000)practiceinasmalloffice(lessthan

ninephysicians).Thereare75,000hospitalsintheUSwhichmeansthateachhospitalservesanaverage

of85smallphysicianpractices.

WideandrapidadoptionofEMRsisgoingtostrainthehealthITresourcesforintegration.Howto

integrate?Whatisthemostefficientwaytointegrate?Whoisgoingtointegrate?Whatistheroleof

hospitalsIT?Howwillstandardshelpintegration?

Thispresentationisdesignedtobeaprimertointegrationandanattempttoanswerthequestions

abovewithoutgoingintocomplextechnicaldetails.

Topics:

EMR/EHRIntegrationChallenge Integration101

o WorkflowIntegration(Integrationmustbenefitallorganizationsinvolved)o SystemsIntegrationMethods(integratingcomputersandsoftware)

PointtoPointIntegration(benefitsanddrawbacks) Interfaceengines(benefitsanddrawbacks)


31/55

ApplicationServiceProvider(ASP)integration(benefitsanddrawbacks)o BarrierstoIntegrationo IntegrationsStandards

AurelKleinerman,M.D.,Ph.D.isthefounderandCEOofMITEMCorporation.Heistheinventorand

architectofMITEMsapplicationintegrationtechnologyandholdsseveralUSpatents.Dr.Kleinerman

hasworkedincomputerscienceandsystemsarchitectureformorethan40years,withparticular

emphasisonnon-invasiveintegrationofvariousdisparatesystems.Hehasdevelopedsoftwarefora

varietyofadvancedsystemsanddevelopedthefirstmicrosystemforcontrolanddatacollectionina

biochemistrylaboratory.Dr.KleinermanreceivedaPh.D.inmathematicsin1977fromCornellUniversity,

anM.D.in1981fromJohnsHopkinsUniversityandcompletedhisresidencyinmedicineatStanford

UniversityMedicalCenter.HeiscurrentlylicensedtopracticemedicineintheStateofCalifornia.

355ManagingMedicationOrdersinaCPOEWorldPresenters:SueByrdandDebraRamsey

Organization:CenturaHealthandCSC


Abstract:Thispresentationwillcoverthedictionarysettingsandconfigurationchangesnecessaryfor

CPOE.ThepresenterswilldiscussPOMOrderEntry,pharmacyverification,andeMARadministration

throughtheuniquechallengespresentedbyamulti-facilityorganization,Pyxisoverrides,pharmacists

monitoringofdrugtherapy,andOrderSets.

SueByrdhashadover25yearsofexperienceinhealthcareatCenturaHealth,fillingmanyrollsfrom

AdmissionsManagerandITanalystforPharmacy.ShewaspartoftheoriginalimplementationteamforMEDITECHandisinstrumentalintheMedicationReconciliationprocess,AOMDrugdictionarybuild/edit,

aswellassupportingthePharmacyapplication.

DebRamsey,R.Ph.,MBA,isaconsultantwithoverfiveyearsconsultingexperienceandover20years

workinginhealthcare.ShehasexperienceasPharmacyandInformationTechnologyDirectoratthe

mediumsizehospital,whereshewaspartoftheoriginalimplementationteamforMEDITECHPharmacy,

eMAR/BMV,andNUR.AsaconsultantsheworkedwithMEDITECHMagic,C/S,andAllscripts.


32/55

356TheDirtyLittleSecretofDocumentScanning

Presenter:BryanDonovan

Organization:BizTechHealthcareSolutionsInc


Abstract:LearnhowAlicePeckDayMemorialHospitalfightsthebattleofTimevs.Speed

Insteadoffocusingonthespeedsandfeedsofthescannerhardware,hospitalsarebetterservedby

askinghowlongwillittakemetoprep1,000pagesforscanning.Thereasonwhyis,ifittakestwo

hourstoprep1,000pages,howimportantisthefactthatyourscannerscansat100pagesperminute?

Tradegroupswithinthedocumentimagingindustryestimatethatittypicallytakesonehourtoprep

between500-600pagesforthescanningprocess.Whatarethefactorsthatcontributetothepreptime

labor?Hospitalsneedtoknowthat,andtheydont.

ThispresentationisessentiallyacasestudyoftheimplementationofscanningatAlicePeckDay

MemorialHospital.ItillustrateswhatwasdonetofightthebattleofTimevs.Speed.

Topics:

TimeinvolvedwithScanning Speedofthescannerisaminisculepartoftheoveralltime Scannerhardwarespecs Scannerfeaturesthataffectprep ImageProcessingIssues Timevs.Speed ScanningMetrics

BryanDonovanistheSales&MarketingManagerforBizTechHealthcare.Hehasover15yearsof

experienceinthedocumentimagingandworkflowindustry.HehasbeenwithBizTechfornineyearsand

previouslyworkedforDigitalEquipmentCorporationandKeyfileCorporation.HeisaMicrosoftCertifiedSystemsEngineerandafrequentspeakeronthetopicofhealthcareprocessautomation.Recent

speakingengagementsincludeMEDITECHUserConference(MUSEInternational)May2009,Vancouver

BC;ILHIMAAnnualConference,May2009,Lincolnshire,IL;andNEHIMASixStatesAnnualConference,

May2008,WorcesterMA.


33/55

357MEDITECHDataRepositoryforReportingMeaningfulUseClinicalQualityMeasures(e-

Measures)

Presenter:ZahidButt,MDFACG

Organization:Medisolv


Abstract:MeaningfulUseimposessignificantqualityandEHRusagereportingrequirementsforboth

HospitalsandPhysicians.MEDITECHhaschosenitsDataRepositoryforcompliancewithMeaningfulUse

ClinicalQualityReporting.ThistimelypresentationwillreviewhowtheDataRepositoryisusedfor

MeaningfulUseQualityReportingandrelatedworkflowchangesneededforcriticaldatacapture.

ZahidButt,MDFACGisthefounderandCEOofMedisolvInc.,asoftwarecompanyprovidingbusiness

intelligenceandqualityreportingsolutionsforhospitalsandhealthsystems.Hemanagesateamof

softwaredeveloperswhocreateinnovativesoftwareapplicationsfrominitialdesigntofullproduction.

Zahidalsomanagesanddirectsthecompanysactivitiestoachievebusinessandgrowthobjectives,and

establishesstrategicprioritiesforthecompanyanddefinestacticalobjectivesforindividualprojects.

Theirproductshavebeenimplementedinmorethan150hospitals.

358UnderstandingDataRepositoryErrorsfromaFormerMEDITECHDRSpecialist

Presenter:ShawnKenny

Organization:BlueElmCompany


Abstract:DataRepositoryisbecomingthedefaultreportingtoolasmorehealthcarefacilitiesare

migratingoverto6.0.DemystifyingtheDataRepositoryerrorlogwillhelpendusersfocusonmore

importantissues,suchascreatingusefulreportsfromthedataintheDataRepository,andlessonreportingerrors.

ThispresentationwillhelpexplainwhatthemessagesintheDataRepositoryerrorlogmeanandtheir

importance.Knowingwhythemessagewasgenerateandwhereinthetransferprocessthebreakdown

occurredwillhelpendusersdetermineifDataRepositoryintegrityhasbeenaffected.

ShawnKennyworkedintheDataRepositorygroupatMEDITECHforseveralyearsasanapplication

specialist.Hisdutiesincludedbutwerenotlimitedtoimplementations,serviceandupdates.Hewas

responsibleformakingsuredatawastransferringcorrectlytomanyfacilitiesDataRepositories.Forthe

lastfewyears,ShawnhasworkedatBlueElmCompanyasManagerofInstallation&Service.


34/55

359MEDITECH6.0ANDPhysiciansInvolvement

Presenter:LindaJohn-Breeden

Organization:VisionConsulting


Abstract:Thispresentationwillprovideelementsandprocessesonhowtogetphysiciansinvolvedthatwillleadtoasuccessfulimplementation.GettingphysiciansinvolvedinthenewprocessesofMEDITECH

6.0iskeyinhavingasuccessfulimplementation,butjustsayingthosewordsdoesntmakeithappennor

doesitactuallygettheminvolved.Wewilldiscusswhenandhowtogetphysiciansinvolvedwith

developingthesystemfrommarketing,committees,trainingandsupport.

Presentationoutline:

Marketing

Discusstheadvantages(MedicationReconciliation;DischargeRoutine) Getthewordout Discussthetransition ItsnotjustI.T.,itstheentirefacility MakeMEDITECH6.0availableatphysiciansoffices

PhysicianParticipation/ProjectLeadership:

PhysicianChampions PhysicianAdvisoryCommittee PhysicianSteeringCommittee DictionaryDevelopment

DevelopingTrainingPlan:

Usemorethanonetechnique:Groups,one-on-one,trainingDVD

PhysicianSupport:

Developateamofsuperusersjustforthephysicians Makesurephysiciansknowthereissupportjustforthembyadvertising Provideareatotest(justforphysicians)withsupportavailable Askphysiciansiftheyhavequestions,iftheyneedhelp Askspecificquestionsaboutissuesyouveheardoftoseeiftheyarehavingthesameproblems

LindaJohn-BreedenisaSeniorImplementationConsultant/ManagerwithVisionConsulting.Lindahas

25+yearsofexperienceinthehealthcarearena,currentlypartofthePCMteamimplementingMT6.0

andworkscloselywithDr.CharlesBellontheHCAMEDITECH6.0PCMteam.LindawasaTraining

LeaderforaSouthernCaliforniaHealthcareorganization,hasbeeninvolvedintheCPOEprocessforthelasttenyearsandhasagreatunderstandingoftheentireRevenueCycle.


35/55

360No-Assembly-RequiredCPOE:ContinuedDiscussionsonJumpstartingPOMwithPre-

BuiltMedicationOrders

Presenter:MiliGera

Organization:FirstDataBank


Abstract:Deployingacomputerizedphysicianorderentry(CPOE)applicationrequiresasubstantial

allocationofdedicatedpharmacyandtechnicalresources.Thissessionwillpresentthemethodology

thataClientServersitefollowedinordertoabbreviatethetimedemandsplacedonscarcepharmacy

resourcesintheimplementationofCPOE.Thehourwillincludeadetaileddescriptionoftheprocess

usedtointegratepre-builtorderingcontentfromathird-partydruginformationproviderinto

MEDITECHsPOMapplication.

ConsiderationsdiscussedwillincludethemappingofMEDITECHdatadictionariestotheordering

contentprovidedbythedruginformationcompendia,automatedmatchingofthepre-populatedorder

stringcontenttoasitesFormularyitems,andincorporatingthepre-builtorderstringsintothe

appropriatefieldsinPOM.

Inaddition,therewillbeareviewofotheroptimizationsemployedbythesite.Thefocusofthisreview

willbeonstrategiesusedtominimizephysicianscrollingbyproducinganacceptablenumberoforder

stringspermedication.

MiliGeraisanImplementationEngineeratFirstDataBank.ThroughouthertimeatFirstDataBank,she

hashelpedguidemanyuserswiththeprocessofintegratingthird-partydrugdatacontentintotheirown

HealthInformationSystems.Havingworkedwiththemultitudeofmarketsegmentswithinthehealth

careindustry,she'shadtheopportunitytogainknowledgeaboutEMR,E-prescribing,EMARandCPOE

implementations.

361EliminatingCommonRegistrationErrorsthatCauseDelayedARDays&Denials

Presenter:GlennGross

Organization:ProviderAdvantage


Abstract:Thejobofpatientregistrationhasbecomeoneofthemostcomplexrevenuecyclejobsinthe

hospital.Low-paidstaffneedtounderstandmultipleinsurancecodesandrules,complywithregulatory

issueslikeHIPAA,FairDebtRegulations,JCAHOandmore.Nowtheyarebeingaskedtoprovidepatient

estimatesandevencollectfromthepatientpriortoservice.Whatcangowrongwithallthat?

Thissessionwillreviewthingsthatyoucandotoreduceand/oreliminatecommonerrorswhichcan

cause"chainofevent"issuesthroughoutthepatientaccessandbillingdepartmentswhichcause

increasedARdaysanddenialsinmosthospitals.

Thissessionwillexplorereallifepatientaccesssituationsandwaystodealwiththemtomakethejobof

yourhospitalstaffeasierwhileprovidingbettercommunicationandcustomerservicetopatients.


36/55

Finally,wewilltiethistohowyourpatientaccessandaccountingdepartmentswillimpress

administrationwithlowerdenials,increasedPOScollectionsandhappiercustomers.

Thiswillbeaninteractivediscussion.Comepreparedtosharewiththegrouphowyourhealthcare

organizationhasworkedtoputinstepstoovercomethesechallenges.

InhisroleasVPofSalesandStrategicBusinessDevelopment,GlennGrosshasbeeninstrumentalin

identifyingandselectingkeybusinesspartnerstodevelopanintegratedrevenuecyclesolutionsuite.

Glennbrings20+yearsofsoftwaresolutionsexperiencetoProviderAdvantage.Hisexperiencespans

acrossseveralindustriesincludingtelecommunications,financialandpensionconsulting,healthcareand

softwaresystemssales.In1997,Glennformedthenation'sfirstsalesorganizationtomarkettheideaof

automatedHealthcareAccessManagementfunctionsincludingverifyinginsuranceeligibility,patient

demographicvalidation,creditscoring,medicalnecessitycheckingandautomatedpatientcall-back

reminders,tobelaunchedatthefirstpointofpatientcontact-scheduling.

362OperationalExcellenceintheMEDITECHHospital

Presenter:JimGraham

Organization:NewAgeTechnologies


Abstract:Servervirtualizationisnowacceptedasamainstreamandreliablesolutionforthemajorityof

applicationsinthedatacenter.However,virtualizingspecializedapplicationslikeMEDITECHhaslagged

behindinmanyhospitals.GiventhecriticalityoftheinformationstoredintheMEDITECHsystems,

protectingthedataandhavingithighlyavailablehavehistoricallyhadmajorobstaclestoovercome.

Virtualizationhascompletelychangedthisparadigmandnowoffersavailabilityanddataprotectioncapabilitiesthatwerefinanciallyunrealisticjustafewyearsago.Cometothissessiontolearnhowyou

cansystematicallytransformyourMEDITECHenvironmenttoahighlyavailableinfrastructurethatcan

evenovercomephysicalsitedisasterswithinjustafewhours,insteadofdaysorweeks.

JimGrahamisthePracticeManageroftheHealthcareConsultingSolutionsGroupatNewAge

TechnologiesandhasworkedintheMEDITECHHISspacefor15years.JimcurrentlysitsontheHealth

InformationExchange(HIE)BusinessandTechnologyCommitteefortheStateofNewHampshire.


37/55

363StreamliningyourMagicMigrationto6.0

Presenter:CharlesWilliams

Organization:ForwardAdvantage,Inc.


Abstract:ThissessionfocusesonsomeofthechallengesassociatedwithmigratingfromMAGICtoMEDITECH6.0.Aspartofthissession,wewillexplorewhatoptionsexistforretainingyourMOX

DocumentLibraries,replacementofMOXMessaging,archivingaswellasscanningstrategiesaspartof

yourmigrationandlastly,whatyouneedtothinkaboutinpreparationofthemigrationofyour

interfaces.

CharlesWilliamsistheVicePresidentoftheMigrationandIntegrationServicesDivisionforForward

Advantage,Inc.andoverseesthedevelopment,implementationandtechnicalsupportservicesfor

productandservicelineswithinthisdivision.

364Interoperability&PhysicianOfficeIntegrationTheAvailableToolsandTheirUse

Presenters:EdwardNortonandDebbieMartin

Organizations:InterbitDataInc.andHighPointHealthSystem


Abstract:OpenSystem,PlugandPlay,Integration,Interoperability,thenamehaschangedbutthegoal

remainsthesame.

Documents

Commercial Member Education - master