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The resume is the first formal introduction that an employer will have to an applicant. It is an opportunity to
showcase relevant knowledge, skills, experience, and education that relate to the position. Ultimately, the
resume is what secures the candidate an interview.
A resume is a brief document and should typically only be one page- especially at the undergraduate level.
Oftentimes, employers are skimming the resume too look for relevant experience and will only spend about 15
seconds (or less!) reviewing the document.
Be brief: You want to fill in as much information as possible without repeating any information. Typically
resumes will only be one page long. As a rule of thumb, for each additional degree and/or seven years of
experience, you can add another page. If you do have a two-page resume, be sure that all the information is
relevant to the position you are applying. If it is not you may need to edit.
Consistency: Make sure to stay consistent throughout the resume with whatever format you choose(e.g.,
underlining, asterisks, indenting, bold type).
Be logical: Make sure the information flows smoothly and sensibly. Remember: YOU determine how a
person reads your resume. We read left to right, top to bottom. Prioritize and arrange your information
accordingly.
Proofread: Remember that your resume and cover letter are often your first contacts with a prospective
employer. Resumes should be visually appealing and should not contain typographical or grammatical
errors.
The current, most common professional resume style is a targeted resume rather than chronological resume.
Targeting your resume entails highlighting specific career goals or objectives and designing a resume
tailored to achieve them.
By creating multiple experience categories (i.e. “Administrative Experience,” “Teaching Experience,”
“Other Experience,” etc.) you can help employers focus on those experiences most relevant to the position
you are applying for.
If your job search includes multiple job objectives, you can have two or three different resumes which place
emphasis on different targeted objectives.
POINTS TO CONSIDER
THE FUNCTIONAL/SKILLS BASED RESUME
INTRODUCTION
Communication skills
Listening skills
Interpersonal skills
Team/Group dynamics
knowledge
Ability to organize and
coordinate
Creativity
Leadership Skills
Ability to motivate
others
Adaptability
Persuasive skills
Responsibility
Dependability
Customer Service
skills
These categories are what we recommend as the best way to illustrate strengths in a concise and organized
manner. Assemble these elements in any way you see fit, but refer to the examples page for reference.
CONTACT INFORMATION: Your name, location/address(es), phone number(s) with area codes, e-mail address.
OBJECTIVE: One sentence stating the kind of position you want, the task(s) you want to perform, or the environment in
which you wish to work.
EDUCATION: Name of institution, city, state, degree, major, and month and year of graduation. You may wish to
include would be schools attended overseas; course work directly applicable to the desired job; minor; GPA (overall or
departmental). The highest degree earned should be listed first, then continue backward.
CERTIFICATIONS: Include your area/level of certification and date received
EXPERIENCE: Name of organization, job title, city, state, dates of employment or service, and active verb descriptions
of responsibilities and duties usually in bullet form. Seek to target your experience to highlight specific experience
through categories such as “Administrative Experience,” “Management Experience” “Related Experience,” “Other
Experience,” etc.
SKILLS: Provide a list of skills or qualifications that you would like the employer to know about that may not come
through in other headings. List computer languages, programs, systems, etc. For example: Excellent team player; Work
well independently while also in team situations; Excellent oral and written communication skills.
HONORS/AWARDS: Academic scholarships, grants, academic honors, awards (e.g. Geology Student of the Year) and
Dean’s List (may also be included under Education section)
LANGUAGES: Foreign Languages: Define the level of your ability : “Fluent,” “Literate,” “Conversant”
PROFESSIONAL MEMBERSHIPS: Professional and community affiliations, clubs/organizations, and student groups.
Include name of organization, dates of membership, and offices held, if any.
INTERESTS/ACTIVITIES/TRAVEL (Optional): Special interests, activities, or travel experiences if relevant to job.
OTHER HEADINGS: “Special Skills;” “Publications;” “Professional Development” (training, seminars, conferences,
workshops), “Class Projects,” “Study Abroad,” “If you have something else to add that would be relevant, make a heading
that’s appropriate and include it!
SKILLS COMMONLY SOUGHT BY EMPLOYERS
COMMON CATEGORIES FOR RESUME
Headings (education, experience, etc) should be consistently presented and set apart in some way from the
other material (by capitalizing, underlining, spacing, bold-facing, etc) Material should be listed in reverse chronological order (i.e., most recent experience first) One page is the standard length for a resume unless the applicant has two full pages of relevant
experience. Document should have Visual Appeal
Use specific topic headings
Add key words Many times job postings will say exactly what they are looking for in the description, we
highly recommend adding those in your resume.
Use a writing style that is specific and concise
Highlight employable and transferable skills
Quantify information when possible
Eliminate extraneous material (hobbies, marital status, age, irrelevant memberships, repetitious
information, etc)
Include an appropriate content in header: your name, and telephone number, and email address, location/
full street address (optional)
Begin sentences with action verbs
Use consistent grammatical style throughout
Use appropriate keywords and vocabulary for your job target
Check for correct punctuation and spelling
Use a readable length for bullets and statements on resume. Descriptions ideally should be no longer than a
few lines Do not use personal pronouns (I, me, my, etc.)
Fonts Style: Common resume fonts include Times Roman, Helvectica, Palatino. Experiment with your
font menu!
Font Size: 11-12 point average; 10 point is lowest you would want to go.
Margins: 0.5 – 1.0 inch margins top, bottom, right and left are recommended to give you space you need.
Bullets are used to highlight statements on a resume.
LAYOUT AND FORMAT
CONTENT
LOGISTICS OF PAGE LAYOUT
Leadership &
Management
Assigned
Chaired meetings
Coordinated
Delegated
Developed
Directed
Evaluated
Hired
Improved
Initiated
Interviewed
Led
Managed
Motivated
Oversaw
Planned
Promoted change
Reviewed
Sold
Supervised
Trained
Administration &
Organization
Allocated resources
Audited
Budgeted
Calculated
Categorized
Classified
Compiled information
Designed
Developed programs
Established procedures
Estimated
Forecasted
Implemented
Maintained records
Made decisions
Managed budget
Managed time
Marketed
Organized
Prioritized
Recommended
Sorted Data
Systematized
Communication:
Human Relations &
Teaching
Adapted
Advised
Aided
Assisted
Coached
Communicated
Conversed
Counseled
Defined
Educated
Empathized
Empowered
Encouraged
Explained
Facilitated
Guided
Influenced
Informed
Instructed
Listened
Mediated
Mentored
Negotiated
Presented
Taught
Trained
Translated
Treated
Tutored
Understood
Communication:
Written & Verbal
Advocated
Collaborated
Corresponded
Debated
Demonstrated
Edited
Informed
Integrated
Information
Interpreted
Persuaded
Proofread
Publicized
Reported
Sold
Spoke
Summarized
Synthesized
Translated
Research &
Investigative
Assessed
Collected
Critiqued
Diagnosed
Disproved
Evaluated
Examined
Extracted
Identified
Inspected
Interviewed
Monitored
Observed
Researched
Reviewed
Solved problems
Studied
Summarized
Surveyed
Tested
Artistic & Creative
Acted
Composed
Created
Designed
Developed
Directed
Drew
Entertained
Fashioned
Generated Ideas
Illustrated
Initiated
Performed
Sang
Sketched
Visualized
Wrote
Physical/Mechanical &
Clerical/Technical
Arranged
Assembled
Built
Calculated
Catalogued
Classified
Computed
Constructed
Counted
Designed
Devised
Engineered
Entered data
Fabricated
Filed
Inspected
Installed
Lifted Operated
Processed Program
computers Recorded
Repaired Sorted
Transported
RESUME ACTION VERB LIST
Tomara Teacher Jacksonville, Florida
(904) 123-4567
EDUCATION University of North Florida, Jacksonville, Florida December 2017
Bachelor of Science
Major: Psychology, Concentration: Child Psychology
Minor: Writing Studies
GPA: 3.4/4.0
TRAINING Cardiopulmonary Resuscitation (CPR); American Sign Language
TEACHING Substitute Teacher EXPERIENCE Duval County School System, Jacksonville, Florida, August 2015 – Present
Present daily lessons in elementary school setting
Ability to create an interest in learning mathematical and scientific subjects
Establish and execute individual classroom management plan
Effectively perform administrative duties: attendance, recording of grades, and documentation of
completed assignments for instructor’s use
After School Teacher’s Assistant
Montessori Learning Center, Jacksonville, Florida August 2014 – July 2015
Provided assistance with management et of 30 pre-school children
Engaged students in creative art, reading exercises and physical activities
Provided parents with weekly achievement reports; recognized children for cooperative behavior
and development of interpersonal skills
School’s philosophy based on Stephen Covey’s Seven Habits of Highly Effective People
RELATED Classroom Volunteer
EXPERIENCE Ed White Middle School, Jacksonville, Florida, January – May 2015
Assisted teachers with class room preparation for 35 students
Organized school supplies: reading, math, and art resources
Served as Hall Monitor during general assembly
Senior Camp Counselor
First Baptist Church, Jacksonville, Florida, June-July, 2013 and 2014
Planned summer camp activities such as annual Academic Success Bowl, sports competitions
Assisted with pre-camp scheduling tasks
Designed promotional flyers
Museum Guide
Museum of Science and History (MOSH), Jacksonville, Florida, May 2013 – August 2013
Assisted with daily presentations and tours
Conducted presentations for summer camp students
Provided excellent customer service; followed policies and operating procedures
ASSOCIATIONS Student Council for Exceptional Children, Psychology Club, Student Government Association
SKILLS MS Word, PowerPoint, Excel, Outlook, and Explorer; WordPress, Blogger, Tumblr
OTHER
EXPERIENCE Cashier
TJ Maxx, Jacksonville, Florida, August 2013 – December 2014
RESUME SAMPLE 1
Osprey Biology Jacksonville, FL
904-555-6666
OBJECTIVE Seeking an undergraduate research position in the field of environmental biology.
EDUCATION University of North Florida, Jacksonville, FL 5/2018
Bachelor of Science in Biology GPA: 3.5
RELEVANT EXPERIENCE Biology Tutor
University of North Florida Learning Center, Jacksonville, FL 9/2016-Present
Facilitate tutoring sessions for the prescribed topics at the agreed upon time and location
Review homework as necessary
Provide additional practice work to ensure through understanding of topics covered
President
University of North Florida Environmental Club, Jacksonville, FL 9/2016-Present
Preside all meetings in order to advocate the importance of human impact on the environment
Promote sustainable awareness and practices on campus and in the surrounding community
Coordinate and unify the work of the Planning Committee
Call and preside at general meetings and sign all official papers related to the club
Camp Counselor
Jacksonville Zoo and Gardens, Jacksonville, FL 5/2015-8/2016
Facilitated daily topic projects for a group of 33 elementary school aged campers
Ensured that camp policies were enforced and campers were safe
Assisted in coordinating major camp events, including LOVE Our Earth Day, Parents Day Celebration, and a Variety
Show
ACTIVITIES Volunteer
Food Pantry, Jacksonville, FL 9/2016- 9/2017
Supply and distribute food for local community
SKILLS
Computer
MS Word, MS Excel, MS PowerPoint, Photoshop
Languages
English, Conversational Spanish
RESUME SAMPLE 2
Ozzie Osprey
[email protected] 904-111-1111
Objective
Seeking an internship with the U.S. Department of Housing/Urban Development.
Education
University of North Florida Jacksonville, FL
Bachelor of Arts in Political Science December 2017
Minor in International Studies
Overall GPA 3.64/4.0
Memberships: Mock Trial, Pi Sigma Alpha, Golden Key International Honor Society
Relevant Experience
Rogers Towers Attorneys at Law Jacksonville, FL
Administrative Assistant June 2015-Present
• Transport affidavits/forms to and from Duval Courthouse
• Assist with various office tasks including writing legal documents making phone calls and assisting with cases
University of North Florida Jacksonville, FL
Member, Enactus, formally Students In Free Enterprise January 2015-Present
• Research company contacts for students
• Create/edit workshop documents for presentations
• Investigate contacts within selected target markets
University of North Florida Jacksonville, FL
Politics of Social Programs Research Paper January 2015
• Identified a member of the “working poor” and interviewed participant to gather data for analysis
• Identified factors affecting income potential and documented housing and lifestyle challenges and its effects
• Focused on participant’s outcome and accomplishments
The Experiment in International Living Tepic, MEX
Public Heath Volunteer July 2014
• Collected medical, clothing, food and other donations for Caritas public health project
• Developed cultural awareness and planning skills
National Youth Leadership Forum on Law Washington, DC
Representative, Fletcher High School October 2012
• Attended law related workshops and participated in mock trial simulations
• Focused on ethics and social policy issues
Skills
Microsoft Word, PowerPoint, Excel, and Explorer; Twitter, Facebook, LinkedIn, Vine; WordPress
RESUME SAMPLE 3
HENRIETTA OSPREY Jacksonville, FL 32224 [email protected] (904) 123-4567
OBJECTIVE
Seeking to obtain an internship position at a law firm that specializes in work with juvenile cases.
EDUCATION
UNIVERSITY OF NORTH FLORIDA Jacksonville, FL
Bachelor of Arts in Criminal Justice December 2015
Minor in English
Major GPA: 3.3/4.0
RELEVANT CLASSES
Philosophy of Law and Justice
Court Systems and Procedures
White Collar Crime
Family Violence
COMPUTER SKILLS
MS Word, Outlook, Excel, PowerPoint
RELEVANT EXPERIENCE
UNIVERSITY OF NORTH FLORIDA Jacksonville, FL
Pre-Law Program January 2014-Present
Attend informational luncheons: guests represent Florida law school programs
Aid program director with event set up for student events
Network with alumni and guests of the Pre-law Program: lawyers, judges, community leaders
Student Criminal Justice Association August 2013-Present
Coordinate various events such as annual membership drive
Assist with the selection of guest speakers
Pre-Law Student Society August 2013-Present
Member of Mock Trial
UNF CHILD DEVELOPMENT RESEARCH CENTER Jacksonville, FL
Student Assistant May - August 2011
Followed policy and procedures
Helped children develop social skills with interactive games
OTHER EXPERIENCE
APPLEBEE’S Jacksonville, FL
Hostess, Wait Staff March 2012 - Present
Assist management training of new employees
Received raises based upon work ethic and ability
Improved customer service skills
RESUME SAMPLE 4
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