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Common Statistics Programs and Projects in Canadian Academic
Libraries
Sylvie BelzileUniversité de SherbrookeStatistiques de bibliothèques au 21e siècle: conférence satellite de l’IFLAMontréal, 18-19 août 2008
Paper Summary
Presentation of CARL/ABRC and the CREPUQ Sub-Committee on Libraries
General statistics publications New indicators Comparative tables of cost/use of consortial
electronic resources LibQual+ Survey in consortia Conclusion
Canadian Association of Research Libraries (CARL)
27 large university libraries plus the Library and Archives Canada, Canada Institute for Scientific and Technical Information and the Library of Parliament.
Mission: increase capacity of individual members libraries to provide effective support and encouragement to advanced study and research at the national, regional and local levels
Canadian Association of Research Libraries (CARL)
Committee on Effectiveness Measure and Statistics mandate:
– To develop and maintain the CARL Statistics Program– To review current efforts in the area of performance
indicators, benchmarking and effective resource allocation as they apply to research libraries
– To raise awareness of CARL members of development relating to these matters
Annual statistics published since 1969
CREPUQ Sub-Committee on Libraries
All 18 Québec university libraries (6 are also members of CARL/ABRC)
Mandate: to promote the concerted development of library collections and services in support of the teaching and research missions of Québec universities
CREPUQ Sub-Committe on Libraries
Working group on performance and decision making indicators mandate:– To develop and maintain the annual statistics
program– To periodically revise the common questionnaires– To identify new relevant performance indicators
Annual statistics published since 1979-1980
General Statistics Publications
Annual data on collections, library personnel, budget and services:
– Library personnel: number of librarians and other professionals, technical and support staff
– Library expenditures (materials, operating, staffing)– Facilities and library space– Collection size– Transactions: loans, ILL, in house use– Reference questions, information literacy training sessions
Harmonization of questionnaires (CARL, CREPUQ, ARL, ACRL)
Sample of CREPUQ Questionnaire
CREPUQ Statistics Publication (Some Particularities)
CREPUQ: – Ratios (per FTE, professors) are available for
major indicators – Comparative tables and graphics on libraries
trends over the last 15 years
Extract of a Table of the 2006-2007 Statistics of CREPUQ
Monographs and Serials Expenditures (1990-2005) in CREPUQ Libraries
CARL Statistics Publications (Some Particularities)
CARL: – Includes an analysis (commentaries) of major trends in
Canadian Research Libraries– Section on emerging services:
1998-99: Access to the OPAC through the library online system, circulation renewal via telephone, off-campus document delivery by fax
2005-06: Presence of Information Commons, digitization projects, electronic reference services, loan of electronic equipment
– Section on salaries
Number of CARL Libraries that Lend Electronic Equipment (2000 to 2006)
New Indicators
Electronic resources: number and expenditure– CARL: already supplied in the General statistics
publication, data not available for some libraries– CREPUQ: supplementary questionnaires on trial
New Indicators
Challenges:– Définitions: ex. electronic serials titles in
aggregator packages are to be counted separately (CARL) or included with reference works (CREPUQ)
– The library budget structure does not allow the level of detail requested (ex. recurrent vs non recurrent expenditures)
– To ascertain the number of unique serial titles: the SFX knowledge base will be used by CREPUQ
New Indicators to Be Developped
Use of networked electronic resources and services– Supplementary ARL questionnaire as a model:
(number of sessions (logins) to databases or services, number of full-text articles retrieved etc.)
– To be developped for CARL and CREPUQ
Comparative Tables of Cost vs Use (CREPUQ)
Analysis completed by the Working Group on the Virtual Library Collection Development:
– For electronic resources acquired in consortia by CREPUQ and CRKN (Canadian Research Knowledge Network)
– Counter compliant data received from publisher/vendor– 4th year in 2007-2008 (23 products)– Evaluation of cost effectiveness of each product for a library
Cost/Use Analysis for Emerald Insight (2005-2006)- CREPUQ
Use of Emerald Insight (2005-2006)- CREPUQ
Use of Emerald Insight Database by FTE (2005-2006)- CREPUQ
Cost of Use of Emerald Insight Database (2005-2006)- CREPUQ
2007 LibQual+ Survey
Complement common quantitative data Coordinated by CARL/ABRC Consortia of 54 Canadian academic,
research and governement libraries (11 CREPUQ libraries)
A success: will be repeated in 3 years
Conclusion
Importance of benchmarking and sharing best practices
To stay relevant statistics should reflect new activities, collections and transactions in libraries
Cooperation at the national and regional levels should continue to develop and test new performance indicators
On behalf of CARL and CREPUQ Sub-Committee on Libraries
thank you for your attention
www.carl-abrc.ca
www.crepuq.qc.ca