Communication 1A An introduction to interpersonal communication

WEEK 15

Revision

1Week 1: Introductions: communication process

• Types of communication• An exercise looking at cartoons: what

they told us about communication• What is theory?• What is communication theory?• Communication definitions• Barriers to communication

2Week 2: Introductions: communication process

• Impromptu talks• Reflection on public speaking• Effective oral presentation skills• Case study work: the communication

process

3Week 3: Oral presentation skills

• Preparation of a two minute talk• Practising talks (in pairs)• Presentation of talks (to the class)• Reflection on public speaking

4Week 4: Interviewing and questioning

• Effective Introductions• Experiences of interviews• What is questioning?• Interviewing• Specific look at job interviews• Role play – job interview

5Week 5: Listening skills for effective communication

• Qualities of a good listener• Listening role plays• Review communication model • Definitions of listening• Stages of listening• Barriers to listening• Types of listening• Chinese character: to listen• Listening quiz• Personal written reflection

6Week 7 & 8: Group dynamics

• Introducing the essay assessment• Introducing groups• Group dynamics• Being part of a group• Factors that affect group work• Leadership• Different processes of decision making• Consensus• More group work

7Week 9: Assertiveness / preparing for

persuasive talks

• Introducing assertiveness• How to increase your assertiveness• ‘How assertive are you?’• Becoming assertive• Assertive role plays• Persuasive talks: Preparation for the

assessment

8Week 10: Conflict

• What is conflict?• Conflict presentation: group work• Stations exercise

9Week 11: Perception and communication

• What is perception• Perception images• Perception and communication• Definition of perception• Perception theory• Exploring what occurs in perception…• Individual writing activity• Perception and communication models• Reflection (summing up)

10Week 12: Intercultural communication

• Perception and culture• What is culture?• What is going on here? • Theory: Hofstede, Pedersen & Hofstede• What is going on here…Part two• Practise persuasive talk presentation• Present practice persuasive talks

11Week 14: Non-verbal communication

• Recap intercultural communication• Introducing non-verbal communication• Defining non-verbal communication• Theory: non verbal communication• Exploring non verbal communication:

group exercise• Eleven decisions