COMMUNICATION & COUNSEL - Ottawaottawa.ca/calendar/ottawa/citycouncil/library/2013/03-18/Doc 7 FOPL... · COMMUNICATION & COUNSEL ... initiatives, and challenges. ... managed by a

Doc. 7 FOPL 2013 Annual Meeting March 18, 2013

7

COMMUNICATION & COUNSEL

Subject: Federation of Ontario Public Libraries (FOPL) 2013

Annual General Meeting

Prepared by: Trustee Jim Bennett

Prepared for: Ottawa Public Library Board

Meeting of: March 18, 2013

Date of preparation: March 4, 2013

MOTION

That the Ottawa Public Library Board receive this report for information.

Background

The Federation of Ontario Public Libraries (FOPL) 2013 Annual General Meeting Report

is attached for information. The AGM was held on Wednesday, January 30, 2013 at

the Metro Toronto Convention Centre. The report summarizes FOPL’s key

accomplishments, initiatives, and challenges. Included as attachment B, the report also

summarizes key research findings on preschool early literacy programs in Ontario

Public Libraries.

Supporting Documentation

Attachment A – Chair Jim Bennett 2012 Annual General Meeting Address

Attachment B – Preschool Early Literacy Programs in Ontario Public Libraries

1

Ottawa Public Library Board Trustee Jim Bennett Report

2013 Annual General Meeting of the Federation of Ontario Public Libraries

1. The property and business of the Federation of Ontario Public Libraries (FOPL) is managed by a board of 22 directors composed of 11 CEOs of library systems and 11 trustees of library systems. Each director represents 1 of 7 caucuses, namely, Large Urban, Small-Medium Urban, Rural, Northern, First Nations, Francophone, Toronto.

2. FOPL members elected, acclaimed, or appointed as directors of the 2013 FOPL Board are:

DIRECTOR CAUCUS AFFILIATION PUBLIC LIBRARY Sabrina Saunders First Nation Library CEO Six Nations PL Sheri Mishibinijima First Nation Library CEO Wikwemikong PL Claire Dionne Francophone Library CEO Twp of Russell PL Vacant Francophone Board Trustee Jim Bennett Large Urban Board Trustee Ottawa PL Kerry Langford Large Urban Board Trustee Burlington PL Margaret MacLean Large Urban Board Trustee Thunder Bay PL Ian Ross Large Urban Library CEO Whitby PL Lilita Stripneiks Large Urban Library CEO St. Catharines PL Vacant Large Urban Library CEO Zach Cheetham Northern Board Trustee Nipigon PL Sandra Weitzel Northern Library CEO Dryden PL Larry Stewart Rural Board Trustee County of Brant PL Jennifer Lachapelle Rural Library CEO Clearview PL Terry Metcalf Small/Medium Urban Board Trustee St. Thomas PL Michael Kennedy Small/Medium Urban Board Trustee Stouffville PL Bill Manson Small/Medium Urban Library CEO Caledon PL Mary Baxter Small/Medium Urban Library CEO Georgina PL Paul Ainslie Toronto Board Trustee Toronto PL Benjamin Wulffhart Toronto Board Trustee Toronto PL Jane Pyper Toronto Library CEO Toronto PL Linda Mackenzie Toronto Director Toronto PL

3. The FOPL directors acclaimed as officers for 2013 are: Chair – Larry Stewart Past Chair – Jim Bennett Vice-Chair – Ian Ross Treasurer – Linda Mackenzie Secretary – Sandra Weitzel Attachments: A. FOPL Chair Jim Bennett 2012 Annual General Meeting Address B. FOPL/OISE Research – Preschool Early Literacy Programs in Ontario Public Libraries

2

3

Chair Jim Bennett’s Address at 2013 FOPL AGM

Welcome to the 2013 Federation of Ontario Public Libraries (FOPL) Annual General meeting. This meeting is my 5th with you and my 3rd and last as Chair of the Federation. I step down as Chair of Federation today. This address gives me a chance to reveal where the Federation has been and where the Federation intends to go. I want to thank all the Federation directors who come from across the province for their tireless work on behalf of Ontario public library systems LET’S REFLECT ON SOME OF OUR ACCOMPLISHMENTS IN 2012 FIRST - We secured 19 different face-to-face meetings with Ministers, Deputy Ministers, MPs, MPPs and senior bureaucrats in 2012 to discuss our top 5 priorities. The Chair’s report circulated for this meeting details the officials with whom we met. Since 2008 the Federation officers and directors have made direct face-to-face representation in 80 meetings to all Ontario political parties – selected MPPs and officials. In our 2012 advocacy efforts:

1) We focused on enlarging provincial government awareness of the 21st century Ontario Public Library (a) in its strategic community role and (b) in its innovation and change agenda.

2) We focused on increasing provincial operating funding (PLOG) to Ontario Public Libraries.

3) We focused on gaining access to government funding streams related to early literacy programming.

4) We focused on obtaining Ontario public library infrastructure support. 5) We focused on supporting the Federation’s First Nations caucus directors in their

advocacy initiatives

Federation issues and priorities are now on government’s radar.

SECOND - We modified our proposed funding model for the Public Library Operating Grant on the advice of Ministry staff. Its proposed implementation period is now five years rather than two. 2011 Census and CPI figures are used rather than 2006 figures. The funding envelope now being sought is $50.9 million, a $32.2 million increase over 5 years from its current $18.7 million. In December, Minister Michael Chan informed the Federation “that he certainly recognized the challenges that public libraries face with limited resources.” However, during this time of fiscal restraint, he said, “It was not viable for the ministry to

4

increase the grant allocation or revise the funding formula.” In terms of provincial operating funding for public libraries, we can take some comfort in the fact that it has been maintained for public libraries while funding for other sectors has been reduced. THIRD - We retained the University of Toronto’s Ontario Institute for Studies in Education (OISE) to research the outcomes of preschool literacy programs delivered by public libraries. The highlights of the research tell us that:

A. Participating children demonstrated many early literacy behaviours and understandings

considered by leading early researchers and experts to be foundational to later literacy success.

B. Early literacy library programs were particularly strong in meeting parents’/caregivers’ goals of fostering children’s school readiness and their motivation to read.

C. Library staff served as excellent literacy models for parents/caregivers, enabling them to make reading with their children more engaging and more productive.

OISE’s public library literacy research is published in the peer-reviewed magazine, Partnership: the Canadian Journal of Library and Information Practice and Research. OISE researchers will present their findings at the OLA Super Conference tomorrow. FOURTH - We retained Monteith Brown Planning Consultants to identify the condition of existing Ontario public library facilities and to place a dollar value on the infrastructure obligation required to ensure those facilities meet current and future community needs. The study concluded that:

A. Ontario's public library infrastructure is in crisis and needs immediate attention. B. The estimated public library capital infrastructure obligation in Ontario is $1.4 billion at

present. C. If not properly addressed, this obligation will grow to $2.1 billion by 2021.

The Federation advocates for the creation of an ongoing sustainable senior government funding program designated exclusively for the proper maintenance, renewal, renovation, rehabilitation, and expansion of Ontario public libraries. FIFTH - We supported First Nation public libraries by making a submission to the National Panel on First Nation Elementary and Secondary Education, and by drafting a funding proposal to Aboriginal Affairs & Northern Development Canada on behalf of the National Aboriginal Public Library Organization (NAPLO). SIXTH - We developed the second Annual Report on the State of Ontario Public Libraries, summarizing key issues that public libraries are facing and what is needed to deal with those issues. SEVENTH - We were exhibitors at the 2012 conferences of the Association of Municipalities of Ontario (AMO) and Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO). EIGHTH - We took responsibility again for the theme, promotional material, and provincial

5

launch of Ontario Public Library Week. This is a key vehicle for raising the profile of our sector. NINTH - We oversaw the development and release of the 6th Edition of the Accreditation Guidelines for Ontario Public Libraries. The 6th Edition includes a number of changes to update language choices and reflect technological development 2012, ALSO, WAS A YEAR OF MAKING DIFFICULT FINANCIAL DECISIONS AND CHOICES The most pressing challenge in 2012 was sustaining the Federation’s financial viability as we move forward since our “carry over” from previous years has been depleted. All of the Federation’s operating revenue comes from membership fees. Those fees could not support our growing operating expenses over the long term. The Board retained Susan Wright to lead us in a workshop to identify financially viable ways to ensure the Federation’s service maximized value to members. The Board concluded that the status quo is not sustainable. The Federation’s ongoing operating expenses would exceed revenues by approximately $25,000 in 2013 and the Research Project fund would soon need additional funds. The Board made the decision that, in order to balance the budget for 2013:

1. The Board would concentrate on advocacy and evidence-based research. 2. The Board would undertake member consultation to identify current issues and priority

projects and develop a new Strategic Plan for 2013 to 2016. 3. The Board would pursue charitable registration. 4. The Board would transfer responsibility for the Accreditation Council back to OLS-North. 5. The Board would transfer responsibility for Ontario Public Library Week back to the

Ministry of Tourism, Culture and Sport. 6. The Board would discontinue being exhibitors at conferences, for the time being. 7. The Board would redeploy staff from a full-time to part-time basis to contain

compensation costs The economic sustainability of the Federation depends on memberships fees that 215 library systems contribute. Thank you for your financial leadership and support.

The North York Central Branch of the Toronto Public Library (TPL) provides the Federation, free of charge, with office space, furnishings, computer and telecommunications infrastructure, and maintenance services. TPL’s generous additional in-kind contribution impacts significantly the financial viability of our organization. As well, many library systems in our Federation subsidize the considerable costs that allow Federation directors to attend in person the five (5) annual board meetings where direct face-to-face communication aids timely decisions.

6

To the Toronto Public Library and all other libraries, specifically my Ottawa Public library Board and Chief Executive Officer that sustain the Federation beyond the payment of membership fees, thank you for your economic assistance. 2012 was a year of making crucial necessary choices. 2013 WILL BE ANOTHER YEAR OF ACTION Now is not the time to pull back on our advocacy initiatives. We have the attention of funders. Implementation of a continued concerted advocacy plan will eventually pay off. Advocating for increased government funding typically takes many years before tangible results are realized. In 2013, the advocacy activities of the Federation will take a positive approach in which we demonstrate to government how advancing public library policies and programs will also further its own goals and priorities. Through evidence-based research using quantifiable outcome measures, the Federation will promote public libraries as indispensable rather than desirable to ensure Ontario’s future prosperity. In June 2013, the Federation Board of Directors will approve a Strategic Advocacy Plan drafted by the Federation’s Advocacy Task Force led by Chair Larry Stewart This plan will provide direction for the advocacy activities of the Federation during the period 2013-2016. Members will review and comment on a second draft during April and May 2013. The goal contained in the updated advocacy plan continues to be “to advance public library policy, programs, and funding with government and other stakeholder organizations”. The desired outcome is to create an awareness of the benefits of public libraries, and to translate this awareness into favourable decisions on policy, program and funding, based on input from members. In the last three years, the wisdom, advice, and professionalism of the Federation executive – Marzio Apolloni, Ian Ross, Mary Baxter, Linda Mackenzie, and Sandra Weitzel coupled with the guidance from Federation directors served as tremendous sources of inspiration to me on my journey to serve the “Federation” It has been a considerable honour for me to serve as your Federation Chair for the last three years. Thank you! Addendum 1: FOPL 2012 Advocacy Initiatives Addendum 2: FOPL 2009-2012 Legacy Advocacy Highlights.

7

Addendum 1: FOPL 2012 Advocacy Initiatives

(1) Enlarging provincial government awareness of the 21st century Ontario Public Library (a) in its strategic community role and (b) in its innovation and change agenda

(2) Increasing provincial operating funding (PLOG) to Ontario Public Libraries (3) Gaining access to government funding streams related to early literacy

programming (4) Obtaining Ontario public library infrastructure support (5) Supporting FOPL First Nations caucus directors in their advocacy initiatives

DATE 2012 MINISTRY or AGENCY PRIORITY FOCUS OF MEETING

1 Jan. 23, 2012 Toronto

MPP M. Coteau, Parliamentary Assistant to Minister of Tourism, Culture and Sport

(1) 21st Century Library (2) PLOG (3) Literacy Funding (4) Infrastructure Support, (5) First Nations Agenda

2 Jan. 30, 2012 Toronto

R. Levy, MPP Liaison to Minister of Children and Youth Services


3 Feb. 1, 2012 Toronto

W. Manitowaki, Chief Operating Officer of Union of Ontario Indians

(5) First Nations Agenda


M. Maka, Special Assistant – Policy of Ministry of Government Services



D. Black, Senior Policy Adviser – Infrastructure for Ministry of Infrastructure

(1) 21st Century Library (4) Infrastructure Support


NDP MPP P. Miller, NDP Critic of Ministry Tourism, Culture, and Sport



M. Wright, Senior Policy Adviser to Ministry of Finance


8 Feb 23, 2012 Toronto

S, Paterson, Executive Director of OLA

(2) PLOG

9 Mar. 7, 2012 Ottawa

MP R. Clarke, Chair of Conservative Aboriginal Caucus

(5) First Nations Agenda

10 Mar. 23, 2012 Toronto

Minister B. Duguid, Ontario Ministry of Economic development and Innovation


11 Apr. 11, 2012 Toronto

E. Irwin, Senior Policy Adviser to Minister of Education


12 May 30, 2012 Ottawa

B. Butt, MP Conservative CLA: Copyright, Book Rate, Library & Archives Canada, CAP

13 May 30, 2012 Ottawa

J. McKay, MP Liberal CLA: Copyright, Book Rate, Library & Archives Canada, CAP

8

14 June 6, 2012 Ottawa

T. Sarantakis, Assistant Deputy Minister, Communications & Policy Branch in Infrastructure Canada


15 Aug. 19, 2012 Ottawa

MPP B. Mauro, Parliamentary Assistant to Minister Bartoluuci – Minister of N. Development & Mines

(1) 21st Century Library (5) First Nations Agenda

16 Aug. 20, 2012 Ottawa

T. McKeekin, Minister of Agriculture, Food, & Rural Affairs


17 Aug. 21, 2012 Ottawa

M. Chan, Minister of Tourism, Culture, & Sport (MTCS)

(1) 21st Century Library (2) PLOG

18 Aug, 23, 2012 Toronto

K. Finnerty, Assistant Deputy Minister – Culture Division to Minister Chan of (MTCS)


19 Sept 17, 2012 Toronto

G. Murray, Minister of Training, Colleges, & Universities

(1) 21st Century Library (3) Literacy Funding

Addendum 2: Federation (FOPL) Legacy Advocacy Highlights 2009-2012

Over the past four years, the Federation has made considerable progress in raising awareness of the value of Ontario public libraries amongst funders. Highlights include:

• Securing over 80 face-to-face meetings with MPPs, MPs, and senior bureaucrats. • Submitting to the Ministry of Tourism, Culture, and Sport a proposed new funding model

for provincial operating grants, which had 100% FOPL membership agreement. • Developing advocacy toolkits for provincial and municipal elections. • Sharing with funders our consultant’s report that quantified the infrastructure obligation

for Ontario public libraries. • Sharing with funders our researchers’ reports that “inventoried” the scope of literacy

programs in Ontario public libraries, and in particular, measured outcomes of preschool literacy programs.

• Making a submission to the National Panel on First Nation Elementary and Secondary Education, and drafting a funding proposal to Aboriginal Affairs & Northern Development Canada on behalf of the National Aboriginal Public Library Organization.

• Increasing the profile of public library issues at MPP receptions, AMO and AMCTO conferences, and OPLW launch events.

The Ontario public library sector has benefitted from the following noteworthy provincial funding decisions that can be attributed in large part to the Federation’s efforts:

• One-time Capacity Building Grants totaling $1.9 million • E-resources (Internet Databases) Grant through SOLS totaling $5.4M ($1.8M annually

for 2013, 2014, 2015.) • Preserving existing allocations to public library operating grants (PLOGs).

Implementation of a concerted FOPL advocacy plan will influence the decision-making process of government. FOPL will continue to build government alliances and partnerships across the library sector to promote shared interests. Where appropriate, advocacy will also involve promoting the development of new government policy and legislation to respond to changing circumstances in the library world.

vol. 7, no. 2 (2012)

Preschool Early Literacy Programs in Ontario Public Libraries Shelley Stagg Peterson Associate Professor OISE/University of Toronto [email protected]

Abstract This paper reports on research examining how library staff in ten Ontario library preschool literacy programs support the early literacy and school readiness of three- and four-year-old children as well as their parents' and caregivers' literacy interactions with their children. The multiple data sources of the research include surveys of 82 parents/caregivers, observations of 65 of the 198 children at the sessions we visited, and interviews with ten library staff. Observations were analyzed for evidence of school readiness and early literacy skills that have been shown to be reliably and significantly correlated with future reading success: the children's print motivation, phonological awareness, vocabulary development, narrative awareness, and print awareness. Analysis of the data shows that the programs have been very successful in fostering children's school readiness (demonstrated through behaviours such as participating in activities and following instructions) and their motivation to read (demonstrated through attending to and asking questions about books being read). Participating children also demonstrated an awareness of rhymes and sounds of language, learned new vocabulary, and showed an understanding of narratives that were read by library staff: all of which are early literacy behaviours foundational to later literacy development. Print awareness, however, is an area of literacy development that library staff could encourage to a greater extent and is a recommended topic for the professional development of library staff. The programs have also provided parents/caregivers with new ways to interact with children to engage them with books and with print at home. Keywords early literacy; preschool library programs; family literacy

« « «

A recent survey of library practitioners providing early literacy programs in 400 libraries across Canada showed that the literacy skills and knowledge underpinning the Every Child Ready to Read® program of the American Library Association were evident in the majority of the programs (McKend 1). These skills include print motivation, phonological awareness, vocabulary development, print awareness, and narrative awareness. With their focus on developing early literacy and being "in a remarkable position to expose children to great quantities of print and meaningful language opportunities that

Partnership: the Canadian Journal of Library and Information Practice and Research, vol. 7, no. 2 (2012)

2

researchers say are crucial to reading achievement" (Celano and Neuman 3), preschool library programs have the potential to make significant contributions to children's literacy development. Participation in preschool library programs has also been shown to make a significant contribution to how parents and caregivers support young children's literacy development at home (Celano and Neuman 4). Following such participation, parents were more likely to use the library with their children, as well as share books, introduce letters and letter sounds, play word games, and introduce new words to their children (Arnold 51). The current study expands on this research by examining the ways in which preschool literacy programs in Ontario public libraries facilitate children's early literacy development and school readiness. We addressed the following research questions:

1. What are library staff members' and parents'/caregivers' goals for the preschool library programs?

2. What materials and practices do library staff use to meet these goals? 3. What early literacy behaviours identified in research do three- to five-year-old

children demonstrate in preschool library programs? 4. What are parents' and caregivers' perspectives on how the preschool library

programs foster family interactions, attitudes, and habits that support young children's literacy development?

We sought rich accounts of the programs by engaging key participants including children, their parents and caregivers, and library staff members in both quantitative and qualitative data gathering activities. Research on early literacy development informed the data collection and analysis of our research. In the following review of the literature, we define early literacy behaviours and describe adult-child interactions that support the development of these behaviours. Literature Review Research has shown that young children's development of print motivation, phonological awareness, vocabulary, narrative skills, and print awareness has "significant and reliable relations to future reading outcomes" (Justice and Piasta 201). As such, these skills provide a useful framework for assessing outcomes of pre-school library programs. Print motivation is an openness to learning to read and a readiness to persist through any challenges encountered while learning to read. Self-concept and valuing of reading are critical to reading motivation (Mazzoni, Gambrell, and Korkeamaki 240). Children who believe they are capable of reading and experience success and pleasure in participating in literacy activities are likely to outperform those who do not hold these beliefs and have these experiences. Phonological awareness is the recognition of the sounds that make up words. This includes recognition of rhymes and syllable breaks as well as the ability to blend sounds (phonemes) to make words and to separate sounds in words (Metsala 74). Phonological awareness, an important predictor of later reading and writing success (Erdoğan 1506),


3

is developed through children's participation in language games, nursery rhymes, stories, clapping out syllables, and other play-related activities that are commonly included as components of library story times (Arnold 48). Vocabulary development involves the understanding and use of a range of words in print and oral conversation in a wide range of contexts. Vocabulary is a reliable predictor of five-year-old children's later success in literacy activities in primary grades and in the reading comprehension of children aged 8 and older (Snow and Oh 379). Children learn new vocabulary when the words are used in context, such as in a story or through playing with the words in songs, games and rhymes (Harris, Golinkoff and Hirsh-Pasek 57). Each time children encounter and use a word in a story, song, conversation or other form, they reinforce and expand on their understandings of the word (Blachowicz and Fisher 3). Narrative awareness/competence is the ability to recount activities of the day or to retell stories showing an understanding of the connections and relationships between events. To make sense of books and other narrative texts, children need to have both a large vocabulary and the ability to understand relationships, particularly causal relationships, among events, characters and episodes (Lynch, van den Broek, Kremer, Kendeou, White, and Lorch 330-333). Narrative awareness requires "background knowledge about the content of the narratives and knowledge of narrative structure," all developed through hearing or reading a wide range of narrative texts (Lynch, van den Broek, Kremer, Kendeou, White, and Lorch 350). Although research in narrative competence is in preliminary stages, researchers believe it to be fundamental to early literacy and cognitive development (Ibid 327-328). Print awareness is children's knowledge of the ways in which print is organized in various texts, their recognition of how environmental print (e.g., signs, labels) and other print communicate meaning, as well as awareness of other concepts about print, (e.g., directionality of print, concept of a word and letter) (Clay 16). Along with vocabulary and phonological awareness, print awareness, particularly knowledge of letters, is a reliable and strong indicator of children's future success with reading (Justice and Piasta 201). Adult-child interactions with books are supportive contexts for developing children's print awareness, especially when adults point out letters, words, direction of print, book titles, and authors/illustrators of books (Evans, Williamson, and Pursoo 124). Research Methods

Library Sites In September 2011, we invited the participation of all ten libraries on an initial list provided by the Federation of Ontario Public Libraries (FOPL) Steering Committee. The criteria for inclusion were that the libraries offered the preschool early literacy programs for children aged three to five, the libraries' geographic location (there was an attempt to represent rural, suburban and urban libraries and all points of the compass within the province) and the libraries' initial interest in participating in the study (when contacted by the FOPL steering committee). Seven libraries accepted the invitation and three


4

declined. From a subsequent list of five libraries provided by the FOPL Steering Committee, we successfully recruited three additional libraries. Of the ten participating Ontario libraries, one library is in a rural community, seven libraries are in large urban communities (populations of 100,000+), and two libraries are in communities of less than 100,000 people. All except the rural library were branches of larger systems. The programs observed were specifically designed for three- to five-year-old children. They ranged in duration from five to eight weeks (one 5-week session, three 6-week sessions, and five 8-week sessions) with one ongoing session. Children's parents/caregivers were in attendance during eight of the ten preschool early literacy programs. In eight of the ten libraries, parents/caregivers remained in the room with their children, although they had the option of leaving.

Data Collection We sought multiple perspectives by gathering data from parents/caregivers, children, and library staff. We interviewed ten library staff (all female) who delivered the preschool programs at the participating library sites. Two interview protocols for library staff were administered and audio-recorded either before or after the observed early literacy session (see Appendix A for library staff interview protocols). Participating library staff had 5–21 years' experience working in libraries. The library staff who conducted the first session also conducted the final session we observed in all cases except for one where a substitute conducted the first session. Their educational backgrounds were varied, ranging from five with library technician diplomas, four with undergraduate degrees (in arts, education, or science) and one with a master's degree in library and information studies. Each program consisted of 30-minute sessions and was observed twice by two members of the research team. The first library visit took place in the second week of the program, while the second visit occurred in the final week (the eighth week of the ongoing session). In total, 118 girls and 80 boys attended the sessions we observed. Attendance at individual sessions ranged from 6–29 children. Anonymity and confidentiality were conditions of the ethics approval we received from the University of Toronto, so we have not identified the library sites nor any of the participants. Another condition was informed consent, so the data for this study were gathered only from the four to six children aged three to five we observed participating in each pre-school library program for whom parents'/guardians' approval was granted through a signed consent form. Given the frantic rush of children and adults who arrived within minutes of the sessions' start time, we approached the parents/guardians who arrived first to invite their and their children's participation. All children aged three to five were potential participants. We did not seek gender balance, nor follow particular selection criteria, as there was no opportunity to be selective. Forty-four children were observed during the second-week visits and 46 children were observed during the final visits. Because the attendance varied between the second and final sessions, only 24 children were observed across the two sessions, and it was necessary to recruit new children in order to ensure that we were observing at least three children in each


5

session. Given the challenges of observing four to six children and recording their and the library staff members' constantly changing activities (also documented in McKechnie 197), we determined that two research assistants should visit each site to ensure accurate observations of all focus children in each session. Each researcher wrote observations of what their assigned focus children said and did for the duration of the session. Researchers seated themselves in locations that allowed for an unobstructed view of the focus children. Our pell-mell rush to recruit parents and their children at the beginning of the initially- observed sessions resulted in 42 parents and caregivers completing an initial survey and 40 completing the final survey: 67 mothers, ten female caregivers, one Montessori instructor, two grandmothers, one grandfather, and one father. Again, given the hurly burly of the programs, we were unable to ensure that the same parents/guardians completed both an initial and final survey. We believe that it was unnecessary to do so because our intent was to gather as much information as possible about initial and final perceptions, rather than showing change over time of particular participants. Parent/caregiver surveys were completed during or after the programs (see Appendix B for protocols).

Data Analysis Data were analyzed inductively (Cresswell 2006) keeping in mind McKend's (2010) six literacy skills: print motivation, phonological awareness, vocabulary, narrative skills, print awareness and letter knowledge. Two of the doctoral student research assistants who had participated in the observation of preschool library sessions met with the principal investigators to generate potential categories of child and library staff behaviour arising from the observational data. In addition to the literacy skills, we found that the children demonstrated many school readiness behaviours that were important measures of success in kindergarten classrooms. Drawing on our experience as classroom teachers and researchers, we created a category called school readiness and determined a number of codes within this category, as well. The codes are represented in Tables 1 and 2 in the Results section and, thus, are not included as appendices. The two research assistants then conducted an inductive analysis of one of the transcripts of library program observations. The entire research team met to discuss the analyses, creating the coding protocols that we applied to the data. The research assistants used the revised codes to re-analyze the observation transcript and then analyzed a second set of transcripts using the new coding categories. This second round of analysis resulted in an inter-rater reliability rate of 99 per cent. The two research assistants then analyzed all of the observation transcripts of observations. We used a similar inductive process to analyze the parent surveys and library staff interviews.


6

Results We begin by reporting on the goals and desired outcomes of the library programs from parents'/caregivers' and library staff member's perspectives, and describing program implementation processes and principles. Subsequently, we present evidence of children's early literacy learning and of the impact of participation on parents' and caregivers' interactions with their children at home.

Perspectives about Program Goals School readiness was parents'/caregivers' predominant desired outcome for their children's participation in the library program. It was also an important goal for many library staff members. Parents/caregivers gave specific examples of the school readiness behaviours they hoped that their children would develop through participation in the library programs, including statements that they hoped the program would teach their children to "learn to sit and listen" and "learn to interact with other kids". Parents/caregivers also hoped that their children would learn how to function in a group situation, be able to play with other children, and be able to separate from their parent. Library staff identified related goals for children, such as learning routines and developing listening skills. One library staff member's school readiness goals included: "Develop[ing] long enough attention span to sit through the program…Gain[ing] social skills, such as a hello greeting, eye contact, interact with others, respond to questions." A love of reading and engaging with books was another important skill that both parents/caregivers and library staff desired children to develop. Similarly, one library staff member stated: "I love it when a little guy, or the mother, will come up and say "You read that story and now he wants me to read it to him every day. I love that. Or that they'll say that they went home and sang whatever it was that day – that they carry it over." Of primary importance to library staff, though not mentioned by parents/caregivers, was the goal of instilling a love of the library. As one library staff member expressed it, the early literacy library programs could instill a desire "to want to come back [to the library] and want to keep coming back: to feel that they are wanted here and they're welcomed." Particular to parents/caregivers was the wish to enhance child-parent relationships by "bonding over books and songs" and to provide a location where families could come to do something enjoyable together or "interact with other parents and kids." Some new immigrant parents valued the library program as an opportunity for their children to hear English spoken by native English speakers.

Program Implementation Processes for Achieving Library Program Goals In their interview responses, library staff members talked about developmentally appropriate practices for engaging young children and for developing early literacy skills and knowledge. One library staff member, for example, explained that "these children


7

couldn't stay focused on longer books. In the beginning I skipped pages and speed read through to get finished before the kids got squirrely." Another staff member advised that "the children respond well to predictability, so we sing opening and closing songs that are always the same. This makes children feel comfortable, and helps them improve their memory also." Three staff members talked about the need to include activities that developed early literacy skills. When reflecting on their guiding principles, seven librarians identified the need to be flexible in planning and presenting the program: not only in the broadest sense but also on the day of and during the program. This entailed the ability to vary content sequence, alternate between quiet listening and active participation, and alter the course when something was not working. The librarians' recognition of the need to make the activities fun and engaging was identified by five of the participating staff as a guiding principle. They all readily mixed songs, finger plays (fine motor movement), gross motor movement, rhymes, puppet portrayals of stories, felt boards, and chanting or chiming in with books and reading stories. The following librarian's statement attests to this approach:

Well you need to make sure that you have a balance between sitting quietly and getting up and blowing off some of that energy. They really like to do an "up" activity. Plus they like things like the flannel board. It gets them kind of excited. And parents like the idea that the kids are kind of learning something. But we don't want to be teachers; we want them to have the warm fuzzy feeling when they think of the library.

Our observations of the library programs showed that the library staff supported the children's school readiness in the routines that they instituted. Eighteen of the 20 sessions we observed began with a welcoming or entry song that signalled the beginning and focused the children's attention on the librarian. This and the various procedures used to distribute name tags were just some of the routines that helped with organization and establishing quiet and calm. All ten library staff stated that print materials were their primary source for program content, including: the American Library Association's Ready to Read resources, collections of nursery rhymes, magazines, and finger plays and songs (such as those produced by Jane Cobbs). During the observed sessions, library staff used 61 different picture books. Most of these contained text, but some were wordless picture books which invited children to provide the text for the story and to mime the characters' actions. Five library staff reported that they also used Google searches to find rhymes, books on a particular topic, and suggested books for story-telling. They found that the Hennepin Library website for the early literacy skills was particularly useful. Three staff members stated that they consulted and collaborated with colleagues to share ideas and materials. In some instances library systems have had staff organize themed kits that they are required to use for these sessions. In other cases using library-prepared kits was optional. We did not observe library staff using organizational themes to link


8

activities and stories, but this does not mean that such themes had not been used in previous sessions.

Program Outcomes The early literacy library programs appear to have had an impact on children's literacy behaviour and on parent/caregiver-child interactions in their homes. These program outcomes are detailed in the following sections.

Changes in Children's Literacy Behaviours at Home In survey responses, participating parents and caregivers identified numerous changes in their children's behaviours over the course of the early literacy library programs. The predominant changes involved children's increasing engagement with books and stories. These behaviours included telling stories to accompany pictures in picture books, asking family members to read books with them, and discussing books with family members. Indeed, some of the children imitated the behaviour of the library staff, as observed by one parent: "She reads to us and holds up the book like the librarian. She passes the book around the circle we sit in. She also does this with her dolls. She tells the story by describing the pictures." Another parent reported: "With others reading to him, he asks lots of questions and shares observations." The children's development of social skills required to thrive in school were widely observed by parents and caregivers as well. Parents remarked that their children seemed "more social and independent." One parent was happy to observe that her son "has learned to sit with other kids and try to listen" as the library program was "his first time being in a large (more than five) group setting." Parents and caregivers were also satisfied that their children had developed in their "ability to focus and listen, follow directions and manners." One caregiver explained: "He has learned to watch, sit and follow instructions. Seeing other children do it helps him, I think." Similarly, six of the library staff stated that they had witnessed growth in the children's school readiness. One library staff member observed that children's "attention span increased; children take part much more … [and] socialization skills have improved. [They are] comfortable to participate and not shy with each other; great at turn taking." Parents/caregivers noted that their children showed greater interest and knowledge of words, letters, phonics and print after having participated in the library programs. For the most part, their interest and knowledge was demonstrated through writing. One parent explained that her daughter "likes to draw pictures and put captions under them. She writes letters in her captions… These drawings and captions are her form of making a storybook." Other parents observed that their children were starting to write and illustrate their own books, and to write their name and three letter words like cat and dog. One child was even starting to use fridge magnets to make stories like the ones she had heard in class. Children also showed their interest and knowledge of print through identifying words in books that they were reading with family members. One


9

parent, for example, observed that her daughter "likes to learn and know more words and feels good when she recognizes words," particularly as the early literacy program progressed.

Parents' Literacy Interactions with Their Children Because parents and caregivers were present during most of the early literacy library programs, they had an opportunity to learn about supportive adult-child-book/print interactions. The 40 parents/caregivers who completed the final-session survey provided 39 examples of what they had learned about engaging their children with books. Six of those examples described the knowledge they had gained about authors and books that were appropriate for four- and five-year-old children. The early literacy sessions had introduced parents/caregivers to new books, different styles of books (pop-up, wordless), songs, action rhymes, and authors. The other 33 responses identified particular ways in which parents and caregivers livened up the reading of books to their children and engaged in retelling and writing activities. One parent wrote, for example, that "the program encourages me to read books with enthusiasm and make reading fun. I borrow pop-up books and lift-the-flap books from the library. We use a 'tag' reading system at home [where I read part and then my child reads part], which he loves. I buy him preschool workbooks, he loves them, too." Another parent commented "I have learned to do circle time at home… I am more animated when I read to her; use different voices and actions with the story." Another parent explained that she and her child "retell stories and draw pictures of the stories read and try to write stories." Parents and caregivers started using puppets with their children and began combining "physical play while reading along with songs/poems." Parents and caregivers also began writing and creating stories with their children, as explained by one caregiver: "I notice that [my daughter] likes to [tell] stories on the board so sometimes we create our own stories using paper. She draws and I write key words for her."

Development of Children's Literacy Skills and School Readiness Behaviours Participating children demonstrated 2,883 early literacy and school readiness behaviours during the 20 visits. The average number of school readiness and early literacy behaviours observed for focus children participating in each session was 65 during two half-hour sessions. Children's school readiness and vocabulary knowledge were demonstrated to the greatest degree. The children also demonstrated print motivation, narrative awareness, and phonological awareness frequently. Children's demonstrations of print awareness were far less frequent, with the majority taking place in two of the observed programs. The frequency of demonstrations observed in the 20 sessions is detailed in Table 1.


10

Table 1: Observations of children's literacy and school readiness behaviour

Category Skill Frequency Obs1 Obs2 School Takes turns 2 7 Readiness Follows instructions 72 72 Focuses on library staff 79 91 Participates in activities 383 267 Shows disruptive behaviour 36 1 Shows consideration of others 2 7 Sub-Total 538 444 (excluding disruptive behaviour) Print Motivation Attends to books that are read 156 152 Asks questions and comments 81 51 Sub-Total 247 203 Phonological awareness Repeats sounds 33 22 Repeats words/supplies rhyming 2 9 words Sings songs or chants rhymes 74 72 along with library staff Sub-Total 109 103 Vocabulary Recognizes songs and words 12 18 Development from other contexts Demonstrates concept or 442 363 vocabulary knowledge Sub-Total 454 381 Narrative Awareness Responds to question 60 54 Predicts story 22 33 Demonstrates narrative 75 78 comprehension Sub-Total 157 165 Print Awareness Recognizes book orientation 1 0

Identifies letters

5

17 Identifies words 1 3 Sub-Total 7 20


11

Children demonstrated a range of skills required for participating in school. They included taking turns, following instructions, paying attention to library staff, participating in activities, and considering others. Children's disruptive behaviours decreased and their positive behaviours increased over the duration of the program, with the exception of children's participation in activities. This slight decrease is likely the result of library staff engaging children in activities that required a longer attention span (e.g., using longer books) because of children's growing ability to attend. Because the activities take up more time, there were fewer activities overall in each session.

Staff members established routines to enable the children to recognize the beginning and end of the session ranging from hello and good-bye songs, to stretches, "fluttering down like snowflakes", and "shaking your sillies out". One library staff member sang a hello song into which she inserted each child's name as she distributed name tags. Another walked through the group to let each child greet/pet the stuffed dog she carried. Library staff often held up books to draw the children's attention. To focus the children further they made comments such as: "This book has a button to push to make the lights twinkle." These methods and remarks succeeded in redirecting any distracted children, as evidenced by the decreasing need to redirect the children in the second observation of each program.

Table 2: Library staff's instructional strategies supporting early literacy and school readiness

Category Skill Frequency Obs1 Obs2 School Encourages turn taking 6 9 Readiness Provides instructions 92 85 Invites and redirects focus 17 11 Encourages consideration 4 4 Sub-Total 119 109 Print Motivation

Invites attention to illustrations Invites questions or

26

26

27

37 comments about book Sub-Total 52 64 Phonological Awareness

Invites children to supply rhyming words

1 1

Invites repetition of sounds 8 3 Sings or chants songs and 86 65 rhymes with children Sub-Total 95 69 Vocabulary Development

Asks children to demonstrate vocabulary or concept knowledge

211 163

Narrative Asks for predictions 11 7 Awareness


12

Asks questions about background knowledge

35 24

Use voice intonation 6 18 Sub-Total 52 49 Print Awareness

Invites children to correct book orientation Asks children to identify print direction Asks children to identify letters Asks children to identify words

15 6 2 2 2 13 27 11

Sub-Total 46 32

Children demonstrated their motivation to read by attending to books read by library staff and by asking questions or making comments about the books. The number of observations showing children's motivation to engage with print was high in both observations, although it decreased in the second round of observations. Over the course of the 20 observations, children demonstrated greater motivation to engage with books with an average of ten instances per child. Library staff members' support for children's motivation slightly increased across the two sessions. Participating children demonstrated phonological awareness through repeating sounds, repeating rhyming words, and singing along with the library staff member. Children's demonstrations of phonological awareness were fairly stable between the first and second observations, averaging 4.7 instances per child across the 20 sessions. Singing and chiming activities occurred less frequently in the second session as longer books were read to the children. Library staff alternated quiet reading of books with chants and finger plays, nursery rhymes and songs to foster awareness of rhyme. Additionally, they furthered children's phonological awareness by inviting children to repeat sounds and by introducing letter sounds. While reading, library staff frequently invited children to chime in a word or a portion of the text that was repeated. Children's vocabulary development was demonstrated through recognition of songs and words from other contexts, talking about concepts in books, songs and rhymes, and using book vocabulary. We observed an average of 18.6 instances of such behaviour per child observed in the 20 sessions. There was a modest decrease in demonstrations of vocabulary development between the two observations, although the number of demonstrations was high in both observations. For the most part, the children showed that they understood the vocabulary used in books, songs and rhymes by carrying out actions, such as pointing to their nose when the story referred to "one shiny red nose". Sometimes children voluntarily labelled objects in illustrations. For example, one child walked up to a book the library staff member was reading and said "Moon, moon" while pointing at a picture of the moon.


13

Children demonstrated narrative awareness by answering questions and predicting stories. The number of instances where children demonstrated narrative awareness increased slightly across the two observations, averaging 7.2 instances per child observed in the 20 sessions. Some children were observed putting their hands under their ears to show sleep as a book ended, for example. Another child uttered 'Uh oh!' when the babies in another story started to cry. Library staff utilized various instructional support strategies to develop children's narrative awareness, including asking for predictions, asking questions about background knowledge, and through animated readings, intonation and the use of voices appropriate to the text and character (e.g., squeaky voice for tiny animal).They asked children to identify what was in the illustrations and highlighted connections between the children's lives and the stories. For example, one library staff member asked: "Can cows lay eggs?" when she introduced the book The Cow that Laid an Egg. There were few observations of children showing letter and word knowledge and even fewer of their recognition of book orientation. The number of observations increased across the two observations as greater numbers of children carried out letter and word recognition tasks. These observations took place primarily in two of the preschool early literacy library programs. Library staff fostered children's print awareness by naming and using letters, tracking print direction, and echo reading. One library staff member handed out letters of the alphabet to all the children. The children came up to the front when their letter was called and put their letter on the board. It is possible that book orientation was established by the final session, so library staff did not feel the need to highlight the front of the book, top of the page and other elements of book orientation to the same degree as they did in the early sessions. Limitations and Conclusions The observation and survey/interview data used to gather information about children's literacy development provide rich contextual information but also present limitations in determining the direct impact of the programs on children's literacy development. The reported changes in children's literacy behaviours between two observations (in the second and final sessions of the programs) should be interpreted cautiously, given the relatively short duration of the programs (two months or less), the great variations across the programs in terms of program length and age ranges of children participating in the programs, together with the absence of information about other activities in the children's lives that would have influenced their literacy development, the inconsistent attendance of participating children and lack of information about other sessions the children may have attended. Although every effort was made to select libraries randomly from each quadrant of the province, proximity to the researchers' city played a role in order to facilitate data collection. In addition, some libraries that were initially contacted chose not to participate. These factors should be kept in mind when generalizing these results to other library programs. Bearing such limitations in mind, we believe that the present study offers positive evidence of the effects of the early literacy programs offered by Ontario public libraries. These are described in the following sections.


14

Influence on Children's School Readiness and Early Literacy Behaviour During 20 half-hour observations, three- to five-year-old children participating in ten Ontario library preschool early literacy programs demonstrated a great number of school readiness and early literacy behaviours, including print motivation, phonological awareness, vocabulary knowledge, and narrative awareness that are foundational to later literacy development (Justice and Piasta 201). With library staff encouragement, the establishment of routines, and some explicit direction, the children participated in activities, focused on library staff, followed instructions, took turns, and showed consideration of others. In this respect, a notable positive outcome of the library preschool early literacy programs was the children's demonstration of school readiness behaviours. Almost all parents and library staff identified these skills as desirable outcomes of children's participation in the library programs. The decreasing numbers of school readiness behaviours between the second and final sessions are likely indicative of the children's increasing maturity and familiarity with the library program routines. They had learned to attend and take turns through participation in the sessions. Because children were able to attend for longer periods, their school readiness behaviours lasted longer and, thus, they did not demonstrate new school readiness behaviours with such great frequency in the final sessions as they did in the second session of each library program. Given that we observed an average of 21.8 instances per child of positive social skills and school-like behaviour in two half-hour observations, it appears that the programs were successful in meeting parents' expectations that their children would become better prepared for school through participating in the preschool early literacy programs. Our study found that library staff devoted substantial effort to developing preschool children's school readiness skills in the library programs. Given that participating children's parents considered school readiness to be desirable outcomes of the library program and that such skills are helpful in ensuring that children are able to participate fully in the literacy activities, school readiness goals should be considered when developing early literacy library programs. It should also be featured in literature advertising the programs. Another issue that should be examined, however, is the relative emphasis on school readiness behaviours. The amount of time and energy allocated to modeling and teaching school readiness behaviour may have taken away from time for fostering early literacy skills and knowledge, such as print awareness. Further discussions about the relative importance of the two desirable learning outcomes and the implications for the content of library programs are indicated in these findings. Parents and library staff identified children's enjoyment of and engagement with books as an important outcome of the library programs. The exposure to literature in the library programs appears to have contributed to children's overall enthusiasm for literature, a finding consistent with that of previous studies of preschool library programs (Anderson, Hiebert, Scott, and Wilkinson 23; Celano and Neuman 3).


15

Our observations of participating children indicate that there were few instances (less than one per child) where children demonstrated their awareness of letters, sounds and other concepts about print, such as book orientation and directionality of print; there was some evidence of library staff teaching basic understandings about print. We observed an average of 7.8 instances of library staff eliciting print awareness behaviour per library program over the two observed sessions, although much of the print awareness behaviour on the part of library staff and children took place in two of the preschool early literacy programs. It appears that the library staff members' efforts to foster children's print awareness has had an impact on children's behaviour at home, however, as parents/caregivers observed that their children showed greater interest in and knowledge about words, letters, and other aspects of print over the course of the early literacy library program. The age of the children (three to five years old) may have contributed to the lower incidence of print awareness behaviour in many of the sessions, but these findings do indicate a need for greater support of children's print awareness across a larger number of preschool early literacy programs. Influence on Adult-child Interactions at Home Consistent with previous research examining the impact of early literacy library programs (Arnold 51; Celano and Neuman 4), the observed programs had an impact on adult-child interactions with books in the homes of participating children. Parents/caregivers cited many examples of what they had learned about engaging their children with books and print and about appropriate books to read with their children. Library staff members served as literacy models for the parents/caregivers. They enabled the parents to make reading with their children more engaging and more productive in terms of learning early literacy skills. This outcome extends beyond library staff goals for their library programs and is a positive feature that could be included in literature advertising the programs. Parents'/caregivers' observations of their children at home provide evidence of the library program's success in nurturing children's motivation to read, as the children were reported to be talking and asking questions about books and telling stories to accompany illustrations in picture books. Given the significant positive influence of the preschool early literacy programs on adult- child interactions at home, it is highly recommended that parents/caregivers continue to attend the sessions with their children. To enhance their own and their children's learning, however, communicating expectations for their participation is recommended. Six library staff members indicated that managing parents and children was challenging for them. One explained that she felt discomfort when "adults don't always step in to intervene." Parents and caregivers were aware of these tensions, as well. One parent stated, "As much as I love all-age events it can be distracting if older kids just want to come for the stories." It appears that there is a need to guide the parents/caregivers to appropriate behaviours in a group setting.


16

In summary, the present research builds on and extends McKend's (2010) survey of library staff providing early literacy programs in Canada, as it offers observational evidence of the ways in which library staff interact with children and of children's literacy learning while engaged in the program activities. The research results show that the preschool early literacy programs have been very successful in fostering children's school readiness and their motivation to read: outcomes that are important to parents/caregivers who enrol their children in the programs. Additionally, participating children demonstrated early literacy behaviours foundational to later literacy development. These include: an awareness of rhymes and sounds of language, new vocabulary, and an understanding of narratives that were read by library staff. The programs have also provided parents/caregivers with new ways to interact with children to engage them with books and with print at home.

Acknowledgements The authors wish to thank participating children, parents/caregivers and library staff, as well as Brittney McCarter, Kerrie Kennedy, and Jennifer Wilson for their assistance in conducting the research. We are grateful to the Federation of Ontario Public Libraries for funding this research.

Works Cited Anderson, Richard C., et al. Becoming a Nation of Readers: The Report of the Commission

on Reading. Pittsburgh: National Academy of Education, 1985. Print. Blachowicz, Camille L. Z. and Peter J. Fisher. Teaching Vocabulary in All Classrooms.

Englewood Cliffs: Merrill, 1996. Print. Celano, Donna and Susan B. Neuman. The Role of Public Libraries in Children's Literacy

Development: An Evaluation Report. Pennsylvania Library Association (2001): Web. 15 March 2012.

Clay, Marie. M. An Observation of Early Literacy Achievement. 2nd ed. Portsmouth:

Heinemann, 2002. Print. Creswell, John. W. Qualitative Inquiry and Research Design: Choosing Among Five

Approaches. 2nd ed. Thousand Oaks: Sage. 2006. Print. Erdogan, Ozge. "Relationship between the Phonological Awareness Skills and Writing Skills

of the First Year Students at Primary School." Educational Sciences: Theory & Practice 11.3 (2011): 1506-1510. Print.


17

Evans, Mary Ann, Karen Williamson and Tiffany Pursoo. "Preschoolers' Attention to Print

During Shared Book Reading." Scientific Studies of Reading 12.1 (2008): 106-129. Print.

Harris, Justin, Roberta Golinkoff and Kathy Hirsh-Pasek. "Lessons from the Crib for the

Classroom: How Children Really Learn Vocabulary." In Handbook of Early Literacy Researchedited by Susan B. Neuman and David K. Dickinson, Vol. 3. New York: The Guilford Press, 2011. 49-65. Print.

Justice, Laura M. and Shayne Piasta. "Developing Children's Print Knowledge through

Adult- Child Storybook Reading Interactions: Print Referencing as an Instructional Practice." In Handbook of Early Literacy Research, ,Ed. Susan B. Neuman and David K. Dickinson, Vol. 3. New York: The Guilford Press, 2011. 200-213. Print.

Lynch, Julie S, et al. "The Development of Narrative Comprehension and its Relation to

other Early Reading Skills." Reading Psychology 29.4 (2008): 327-365. Print. Mazzoni, Susan Anders, Linda Gambrell, and Riita-LiisaKorkeamaki. "A Cross Cultural

Perspective on Early Literacy." Reading Psychology 29.3 (1999): 237-253. Print. McKechnie, Lynne E. F. "Observations of Babies and Toddlers in Library Settings."

Library Trends 55.1 (2006):190. Print. McKend, Heather. "Early Literacy Storytimes for Preschoolers in Public Libraries," n. place:

Provincial and Territorial Public Library Council. 2010. 1-44. Web. 25 November 2012. Metsala, Jamie L. "Lexical Reorganization and the Emergence of Phonological Awareness."

In Handbook of Early Literacy Research, Ed. Susan B. Neuman and David K. Dickinson, Vol. 3. New York: The Guilford Press, 2011. 66-82. Print.

Paris, Scott G. "Developmental Differences in Early Reading Skills." In Handbook of Early

Literacy Research. Ed. Susan B. Neuman and David K. Dickinson, Vol. 3. New York: The Guilford Press, 2011. 228-241. Print.

Roman, Susan, Deborah T. Carran and Carole D. Fiore. "The Dominican Study: Pubic

Library Summer Reading Programs Close the Reading Gap." Graduate School of Library and Information Science: Dominican University, June 2010, River Forest: Web. 2 March 2012.

Snow, Catherine and Soojin S. Oh. "Assessment in Early Literacy Research." In Handbook

of Early Literacy Research, Ed. Susan B. Neuman and David K. Dickinson, Vol. 3. New York: The Guilford Press, 2011. 375-395. Print.

Documents

COMMUNICATION & COUNSEL - Ottawaottawa.ca/calendar/ottawa/citycouncil/library/2013/03-18/Doc 7 FOPL... · COMMUNICATION & COUNSEL ... initiatives, and challenges. ... managed by a