Communication in Collaboration by Design

at Valencia College

Valencia College• Celebrating our 50th anniversary

• Serving Orange & Osceola counties

• Eight locations

• Credit and continuing education enrollment of 70,000+

•Median student age: 21

• 35 Associate’s degrees, 81 certificates, 3 Bachelor’s degrees

Valencia Culture

•Deep and long-term commitment to Shared Governance

•Core employee and supervisory competencies to guide performance expectations and professional development

• “Big Ideas” and working theories as frameworks to guide decisions and practices

•Rooted in communication and collaboration as essential for innovation and student success

Our Professional Development Journey

Leadership

Academy

(LA)

Office for Org.

Communication

& Development

FormedEssentials

Supervisory

Competencies

Program

Competency

Models

Established

Ethnography

Leadership

Valencia

Strategic

Goal:

Investing in

Each Other

20072009 2010 20112008

Researched

LMS Platforms

dedicated to

OD

Digitized &

Aligned

Performance

Reviews

2012 20132014 2015 2016

EDGE

Platform

Rebrand LDPs

into PIVOT

Competency

Based Programs

Demand for

Multiple Entry

Points into LDPs

Academy for

Learning

Leadership

(ALL)

Implement PD

Platform for all

employees

Demand for

wider access to

LDPs

Need to

preserve

Institutional

Memory

Leadership in

Academic

Deans

PIVOT 1

Launched

ESC

Redesigned

into PIVOT 5

A.L.L.

Redesigned

PIVOT 360

LA

Redesigned

PIVOT 180

Prototype

Program

Launched

Make Or

Buy?

Is it working?HMW

grow/connect these

communities?

Competing Collaborating

Compromising

Avoiding Accommodating

Concern for others (Cooperativeness)

Co

nce

rn f

or

Self

(A

sse

rtiv

enes

s)

Thomas-Kilman: http://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki

Generative Dialogue

• Presencing and flow• Collapse of boundaries• Listening from future self

Reflective Dialogue

• Inquiry & Curiosity• I can change my point of view • Empathetic listening

Talking Nice

• Downloading• Politeness and caution• Projecting when listening

Talking Tough

• Debate and clash• I am my point of view• Listening from outside

Enacting emerging futures

Re-enacting patterns of the past

Primacy of the Whole

Primacy of the parts

Otto Scharmer: https://www.presencing.com/sites/default/files/tools/UPresentation_v2.1.ppt

2-Day Conference• Conference Model with two leadership communities• Theory

• Interpersonal Communication • Thomas-Kilman• Generative Dialogue

• Speaker• Inner-Work of a Leader

• Concurrent Sessions• Mindfulness• Systems Modeling• Dialogic Leadership• Tough Conversations

Liberating Structures: http://www.liberatingstructures.com/

1-2-4-all: http://www.liberatingstructures.com/1-1-2-4-all/

User Experience Fishbowl: http://www.liberatingstructures.com/18-users-experience-fishbowl/