Communications and Multimedia Act 1998 _Act 588

8/14/2019 Communications and Multimedia Act 1998 _Act 588

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Communications and Multimedia

LAWS OF MALAYSIA

RepRint

A 588

cOMMunIcAtIOnS And

MuLtIMedIA Act 1998 Incorporating all amendments up to 1 January 2006

published by

the CommissioneR of law Revision, malaysia

undeR the authoRity of the Revision of laws aCt 968

in CollaboRation with

peRCetakan nasional malaysia bhd

2006


2/154

cOMMunIcAtIOnS And MuLtIMedIA Act 1998

d R a ... ... 3 sr 998

d c Gazette 5 ocr 998

Previous rePrint

First Reprint ... ... ... ... ... 2002


3/154

3

LAWS OF MALAYSIA

A 588

cOMMunIcAtIOnS And MuLtIMedIA

Act 1998

ARRANGEMENT OF SECTIONS

PART I

PRELIMINARY

sc

. sr

. Cc

3. ojc

4. trrr xr-rrr c5. pr mr xc cr r, ggrc r,

etc .

6. irr

PART II

ministeRial poweRs and pRoCeduRes

Cr

Ministerial Direction

7. drc mr

8. vr rc

9. Rgr rc

Cr

Ministerial Determination

0. dr mr


4/154

4 Laws of Malaysia Act 588

. vr r

. Rgr r

Cr 3

Ministerial Declaration

3. dcr mr

4. mc, r r rc cr

5. Rgr cr

Cr 4

Ministerial Regulations

6. mr r rg

PART iii

appeal tRibunal

7. e a tr

8. mr c a tr r

9. Qc r

0. Rg r

. vc c cg

. Qr r a tr

3. dc

23A. erc c a tr

4. a tr rcr

24A. pr a tr

5. s r

6. dcr r

26A. scrr a tr r cr

26b. og crc

26C. pc r c cr

26d. ac pc ar prc ac 948

26E. ac r g

sc


5/154

5Communications and Multimedia

PART iv

liCenCes

Cr

Individual Licence

sc

7. ac r cc

8. frr r

9. Rc C

30. Gr cc

3. Rrc gr cc3. Cc c cc

33. mc, r r rc cc c

34. R cc

35. srrr cc

36. trr cc r cg r

37. Rc r r cc cc

38. s r cc cc mr

39. ec r cc cc

40. pc r cc cc

4. ec , cc, rrr r xr cc

4. Rgr cc

43. Rg g c cc

Cr

Class Licence

44. mr gr c cc

45. ac r rgr

46. Rqr r rgr

47. Rc C

48. Cc rgr mr

49. Rgr c cc

50. Rgr rgr c


6/154


PART v

poweRs and pRoCeduRes of the malaysian

CommuniCations and multimedia Commission

Cr

Directions

sc

5. drc C

5. mc, r r rc rc C

53. oc r -cc rc C

54. Rgr rc

Cr

Determination

55. dr C

56. mc, r r rc r

C

57. Rgr r

Cr 3

Inquiry

58. iqr C

59. Cg r r qr

60. Cc qr

6. iqr c

6. exc c qr

63. C r c

64. drc qr

65. Rr qr

66. prc r c c

67. Rgr rr


7/154


Cr 4

Investigation for Purposes of Administration, Inquiry, etc.

sc

68. ig C

69. C C

70. Cc g

7. Rr g

7. pc rr

Cr 5

Information-gathering Powers

73. pr r

74. oc r -cc

75. oc r gg r g r, c r c,etc.

76. pr cc

77. C r c

78. icrrc rcr

79. Rcr r

80. pc r

Cr 6

Register

8. Rgr r

Cr 7

Notification and Resolution of Disputes

8. d

83. nc

84. C c c

85. C g86. C c


8/154


87. dc rg

88. Rgr c

89. erc

Cr 8

Registration of Agreements

90. ac r rgr gr

9. w C rgr gr

9. ec rgr

93. C rgr gr

Cr 9

Voluntary Industry Codes

94. ir r

95. C r r

96. C r r r c

97. ac r r c

98. Cc rgr r r c g c

99. drc c rgr r r c

00. C r -cc

0. Rc c

0. s r r c r r

03. Rgr crr r r c

Cr 0

Mandatory Standards

04. dr r r

05. mr r c

06. mc, r r rc r r

07. mr r rcc

08. Cc r r g c

09. C r -cc

sc


9/154


Cr

Undertakings

sc

0. urg r

. Rgr rg

. R rgrg rg

3. wr rg

4. Rc rg

5. Rgr rg

6. erc rg

Cr

Regulatory Forbearance

7. Rgr rrc

8. dr mr

Cr 3

Review of Decisions

9. R C

0. R a tr

. Jc r

Cr 4

Regulatory Review

. R r g C

Cr 5

Monitoring and Reporting

3. Rr mr r rrc

4. mr r rr

5. Rr


10/154


PART vi

eConomiC ReGulation

Cr

Licensing

sc

6. lcg r c, r rc crc

7. Cc cc c

8. d r r

9. ex r c rc rr jc ccc

30. n c rr

3. prr r c cc rgr

3. sr cc

Cr

General Competition Practices

33. pr c cc

34. C g

35. pr rg c gr

36. pr g r g rrg

37. dr c

38. G g

39. C rc c

40. arz cc

4. Rgr rz

4. R r -cc

43. p r c

44. mr r

Cr 3

Access to Services

45. fc rc c c cc


11/154


12/154

Laws of Malaysia Act 588

73. C cr

74. prr rg

75. d rrc

76. mr r cr r cr g

77. scr c rcr r cr g r

g

78. Cr cq g r cr

Cr

Numbering and Electronic Addressing

79. Cr, g r rg crc

rg

80. nrg crc rg

8. mg r c gr c r r crc

r

Cr 3

Technical Standards

8. hrg rr c

83. Crg c c

84. tcc r r

85. mr r cc c

86. Crg gc

PART viii

ConsumeR pRoteCtion

Cr

Quality of Service

87. ex r c r88. pr r rc r c rc

sc


13/154


89. Cr r

90. mr r cr c

9. pc cr c

Cr

Required Applications Services

9. Rqr c rc

93. mr rc r rqr c rc

94. drc c r

Cr 3

Resolution of Consumer Disputes

95. d cr c

96. prcr r cr c

Cr 4

Rate Regulation

97. R g rr

98. prc r g

99. R g mr

00. pr mr r r r r r c r

0. R rgrg r

Cr 5

Universal Service Provision

0. s r rc r

03. d rr r rr gr

c, etc.

04. ur src pr f

sc


14/154


PART iX

soCial ReGulation

Cr

Licensing

sc

05. pr r c c rc

06. Cc cc c

07. C c c rc

08. ex r c c

09. l c c rc

0. o cgr rc

Cr

Content Requirements

. pr r c

. C r

3. C c

PART X

GeneRal

Cr

Installation of Network Facilities, Access to Network Facilities, etc.

4. ic 5. i r c

6. m g

7. nr c rr rr

8. mg c

9. agr c

0. C c r c r jc

. nc r

. nc r r g r, etc.

3. nc r r, c , etc.


15/154


4. R, etc., r r g

5. nr c r

6. Crr r r c r

7. nr c r c jc ac r

8. acc , r c r rg--

9. C rg r cc , etc.

30. mr rg

Cr

Additional Offences and Penalties

3. oc r r c r

3. fr r c, r rc, etc.

33. irr r c r r rc, etc.

34. irc cr cc r

35. dg r c, etc.

36. fr r c cc cc c, etc.37. pr c c rc

38. e r -r q r c

39. u , r -r q rc

40. oc r rg r rg cc qr c r rc cc

4. oc r gg g

4. Gr c 43. Cg c

44. oc crr

Cr 3

Powers of Entry, Investigation into Offences and Prosecution

45. arz cr

46. pr g

47. src rr

sc


16/154


48. src zr rr

49. acc crz

50. l g z

5. R g z

5. pr rc cc

53. orc rc

54. a r

55. pr rqr c r cq c

56. ex r cq c

57. a c58. arz cr c g r

c

59. prc

60. frr

6. Jrc r c

6. Rr

Cr 4

National Interest Matters

63. Gr c

64. pr r c g

65. nr rc c

66. sc r rgc

67. dr

Cr 5

Miscellaneous

68. mr r rcr-g

69. irrg r r

70. ir gr r ac

7. t ac r r r ac

7. prc cr r r

sc


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PART Xi

tRansitional pRovisions

Cr

Repeal and Savings

sc

73. R

74. d tcc f

75. sg

Cr

Transitional Provisions for Licences

76. o cc c

77. n c cc r cc

78. o cc rgr

79. a rgr cc cr

80. o c c

8. Rgr c r cc r ac

8. dr c rc

SChEduLE


18/154


19/154


LAWS OF MALAYSIA

A 588

cOMMunIcAtIOnS And MuLtIMedIA Act 1998

a ac r r rg crgg cc r, r c r.

[1 April 1999, P.U. (B) 128/1999except ss. 157, 159-162, 164-171, 176, 178, 197 & 198;

1 April 2000, P.U. (B) 106/2000ss. 157, 159-162,164-171, 176 & 178]

Be It enActed sr p bg yg -pragg c c d ngr d R pr , r :

PART i

pReliminaRy

Shor il

1. t ac c Cc mac 998.

commm

2. t ac c r mr c Gazette, mr r r r r ac.

Objs

3. () t jc ac r

(a) r c jc r cc r;


20/154


(b) cg rgr rr r c jc r cc r;

(c) r c r mCc m C;

(d) r rcr r r ac.

() t c jc r cc r r

(a) m jr g cr

r cc r c rc;

(b) r c c r r- rc r cg c q r ;

(c) gr rr c r rrc cr rr c g r;

(d) rg r g-r r;

(e) r g cr cc rcr r r;

(f) r q r r rcr q rrcr;

(g) cr r c r r r;

(h) c c c rrc c r, c, g ;

(i) r c m crgc r;

(j) r r cr r r gr.

(3) ng ac cr rg

cr ir.


21/154

Communications and Multimedia

trriorial a xra-rriorial appliaio

4. () t ac r g m.

() ng c (), ac rg r ggrc m r rrr r c r

(a) c r ac; r

(b) r r c r rc r ac c m.

(3) fr r c, c r r cr r , r, r c, rgr, rr, r r .

(4) fr r c, c

(a) r rr;

(b) ggrc m r rrrr,

c ggrc m r rrr r.

Powr of h Miisr o xl rai prsos, gographialaras, etc.

5. ng c 4, mr , rr Gazette, xc r x r r c, rr ggrc r cr r r ac.

Irpraio

6. i ac, cx r rqr

cc cc r c r r rc r Cr 3 pr vi;

cc c r r c rr rc 53;

cc c cr, , c, cc r,crc r r, c r, r


22/154

Laws of Malaysia Act 588

c r, r r r rc, crc r c c rc, q, r cr, r r cc c , r

cjc r cc c, r r cc;

cc r r g r c 5;

cc c r rc r Cr 3 pr vi;

gr gr, r r r r,r r r, xr r ;

r g g rc 64;

a tr a tr rpr iii;

c rc rc r , , r r r rc;

c rc rr r r c rc;

c ac c r;

rrg rrg, r r rr, r r r, xr r ;

g g C rg cr, r r crc r c c c xrc rg jc;

rz rc rc c r c, r rc r c rcr r c 65;

rz cr c cr r cr C rz rg mr r r ac;


23/154


crg gc crg gc rgr rc 86;

c g g r c 69;

c cc cc r r r cc c c c c c cc c jc;

cc cc, r r r, g g, r r g, r , , x, g, g r r r r c r;

cc r cc r r r rc, r c rc, r r g r rc cjc r rc r crc, r r cc c cjc r r rc r c rc;

C m Cc m C r mCc m C ac 998 [ Act 589];

c

(a) c c, r r crc, crc c r r cg, rrg r rg c, cg, r c c cc x, cr r r rcr (cg g) crc c r rcc cc, r r r crc, x, cr r rcr;

(b) r r r c rr r r cg r r c r;

(c) c r;

(d) cr r r cr; r

(e) r rgr c r crrg, cg,rrg r rg r c;


24/154


cr c r r c rrr Cr pr viii;

cr r r g r c 89;

c , x, cr, g crr r - rr, c rr r c rcg c c g cr,, r, rr r cc crc;

c c rc c rcc r c;

c c r r c rr rCr pr iX;

c r r g r c ;

cr cr c jrc;

cr q q, r rrr r, r c, cr rr;

rcg c rc r c r cr c g rrc, r r rc r c;

cr cr mr rc 3;

r r mrr c 0, r C r c 55;

rc rc mr rc 7, r C r c 5;

rcr g g C ac965 [ Act 125];

r r c ccrc c 67;


25/154


rqc c rqc rg

cr;

c c c c c c rc c

(a) g r rc

c rc r; r

(b) r mr r

r c 0;

cc cc r c r

cc c c c c c cc c jc;

r r r g r c 94;

r c rc , r r

cr;

rc r r r cq c

cc rg crc, cc,r r q, c r r;

rc c c r

c r r rc r c rc rc

cc r c 65;

c r r

cc, r r c c r jc c

cc, gr r ac;

c c rc c c

rc c c

(a) g rg c r gr;

(b) g rrc ggrc r;

(c) g r r ;

(d) g c ; r


26/154


(e) r mr r r c 0;

c rc;

r r r r r Cr 0 pr v;

mr mr r g crg r r cc ;

r c gz

c;

r r r r rr c 8;

r c r c c rrcr rc r, r cc , r r rc, c cr q;

r c rr r rr r c;

r rc rr r rr rc;

c rr r, r r r c, cr mr c rr;

r r, r r ;

rg crc rg rg crc rg r c 80;

r g r c r;

, , r, r, , r r r

-gr c r crrg, g r rg r c;


27/154


c r c

(a) rc rc r rc, c crc, g,

r, rg r rg;

(b) cc rc;

(c) rr rc; r

(d) rc r rc r rc

r rc cr rgr (a), (b) r (c);

rgr rgr r

C r r ac;

rgr rgr

r c 97 r 0, r r r c;

rqr c rc c rc

c r mr r c

9;

cr c rg crgc

rqc cg rqc 40 rrz;

cr g g r

c 59;

cr cr r

c 7;

cc c r r c rr

r Cr 3 pr vii;

cc r r r g r

c 84;

r r r c

g crgc rg r cr;

r r c r r c

rr r Cr 9 pr v.


28/154


PART ii

ministeRial poweRs and pRoCeduRes

Cr

Ministerial Direction

dirio by h Miisr

7. () t mr , r , rc C xrc C r rrc C c r ac, r gr crcr r r.

() a mr rc c jc r ac c r r rcrr r c.

(3) t C xrc r crr r ac r c c mrrc.

(4) er mr rc rgr C rcc.

(5) a rc c r rgr r c r mr c r r.

(6) a rc xr c mr

c r r r, c, rc r rc r.

Variaio of a irio

8. () t mr , r r r rc.

() t rcr c 7 mutatis

mutandis rc c, r r rc rc.


29/154


Rgisr of irios

9. t C rgr rc

mr ccrc Cr 6 pr v.

Cr

Ministerial Determination

drmiaio by h Miisr

10. () t mr , r , r rc ac g jc mr r, c c r r.

() a r c jc r ac c r r rcr rr c.

(3) t C xrc r crr r ac r c c r.

(4) t mr r c rr Cr C rcc.

(5) er r rgr C rcc.

(6) a r c r rgr r c r mr c

r r.

(7) a r xr c mr c r r r, c, r r r r.

Variaio of a rmiaio

11. () t mr , r r r r.


30/154


() t rcr c 0 mutatis

mutandis rc c, r r rc

r.

Rgisr of rmiaios

12. t C rgr r

mr ccrc Cr 6 pr v.

Cr 3

Ministerial Declaration

dlaraio by h Miisr

13. () t mr , r , r

cr cc, r c

cc, r c cc

(a) jc c c; r

(b) j c , mr .

() a cr c cc r

r sc.

(3) t mr r cr x

c r cg c cc.

(4) br g cr r c (), ,

mr g c c r c gr r c cr,

c mr g

C r c

mr r r .

(5) ar xr c c c (4),

mr , rc C,

c x cr c, g cr

c c.


31/154


32/154


33/154


c rcr xcgr r rgg r r r xcg r r r r c c , c

cg c, rcr, c , rgg r r r r rg c c c r cc.

PART iii

appeal tRibunal

esablishm of h Appal tribal

17. () t mr a tr, c c ad hoc , mr cr crr x r g c r jc, r rrc C c, r c r.

() t mr , rr Gazette

(a) Cr a tr;

(b) r r, r c grr r r, a tr,

r rcr r r cc, ac r r g.

(3) t mr r crr Jg

hg Cr Cr a tr.

(4) t r a tr r xr r r.

(5) n r a tr r r xcg r r.

(6) ng c (5), r a

tr r r rr r.


34/154


Mars whih h Appal tribal may rviw

18. () t a tr r r ,

r c r rc C r r C.

() a c a tr g r jc rr .

Qalifiaios of mmbrs

19. a r q r a tr

g r xrc

(a) cc r;

(b) grg;

(c) ;

(d) cc r crc; r

(e) c r.

Rsigaio a rmiaio of a appoim

20. () t mr r Cr r r r a tr

(a) rg c;

(b) c r r c rrg r gg r;

(c) c r r ;

(d) r r g rcr c r r rg c;

(e) cc c, r , cr m;

(f) g r cc r ;

(g) c g r c 6;r


35/154


(h) rrc cr r gcr .

() t Cr r r , , rg c gg r c mr.

Vaaio of offi a aig appoims

21. () t c Cr r r atr c

(a) ;

(b) rg r r c c r xr r r c ; r

(c) r.

() t mr r ccrc c 7 rc Cr r r r rg cc c Cr r r r.

(3) t mr r ccrc c 7 c Cr, r r r

(a) rg r Cr r r r r r r m; r

(b) Cr r r r , r r, rr c.

(4) t xrc r, r rrc c, a tr c c r g cc r tr.

Qorm for h Appal tribal

22. t qr r a tr r

(a) Jg;

(b) r r, r grr r r xcg r, rJg,

r r c a tr r ac.


36/154


disio

23. t c a tr, r,

c jr r.

eform of isio of Appal tribal

23A. a c g a tr rc r jg r rr hg Cr.

Appal tribal prors

24. t mr rg rgrg rgrcr a tr, cg

(a) g a tr;

(b) r rr;

(c) r r qr a tr;

(d) cg r;

(e) cc rg;

(f) r r c rg;

(g) , .

Powrs of Appal tribal

24A. t a tr r

(a) r rcg r r r r g c rc ;

(b) rcr rc c r r,r r r r, x c r a tr cr rcr, rc r x;

(c) r r , rqr rc , r, c, rcr r r g


37/154


r r cr c atr cr cr r r ;

(d) r , r r r cr, c rqr;

(e) r r , r r x crr cc c;

(f) r cr rgr rc c , rg c rr r c;

(g) c r rjc c c, r rr cr, r r r r r r g rc rg c;

(h) jr rg r ,cg r jr cr c;

(i) gr rc c g cr r x r x c .

Sspsio of mmbr

25. t mr , cr, r a tr gr r r cc.

dislosr of irs

26. () a r a tr c, rcc, Cr r, r r , c cc r r tr, rcr r.

() i Cr r r cc r , Cr r

r, cg r, r cc.


38/154


(3) i r r jc cc, r c xc r tr r r.

(4) i r r jc cc, r c xc r tr r r.

(5) t r r c r r jc r cr rr c 0 r 5.

Srary of Appal tribal a ohr offirs

26A. () t mr g c cr scrr a tr a tr crrg c r ac.

() t mr g c r r ccr mr scrr crrg c r c ().

(3) fr r ac, scrr crg r c () cr a tr.

Obligaio of sry

26b. () exc r pr r r r c rcr rcg r r , r r rz

mr

(a) Cr, r a tr r cr a tr , rg r c Cr, r r cr, c r cr ;

(b) r r , , cc r r c rg r

a tr c c r rc.


39/154


() a r cr c () c c

, cc, xcg

rgg r r r r xcg

r r .

Pbli srvas a pbli offirs

26c. t Cr r cr a

tr, crgg r Cr

c r cr, c r

g p C [ Act 574],

c cr r r Cr prcr C

[ Act 593].

Appliaio of Pbli Ahoriis Proio A 1948

26d. t pc ar prc ac 948 [Act 198]

c, , rc r rcg g

a tr, Cr r r r cr

a tr rc c, gc r r

c c cc.

A or omissio o i goo faih

26e. n c r r

cr g

(a) a tr;

(b) Cr r r a tr;

(c) scrr r r cr a tr;

r

(d) r rz c r a

tr,

r c r g rrc

r c xrc r r r

ac r g r ac.


40/154


PART iv

liCenCes

Cr 1

Individual Licence

Appliaio for a iivial li

27. () sjc c (), r , rg, C r cc rc r rqrg cc r ac.

() fr r c (), mr rg r c 6 r r c r r g r cc.

(3) a c r c r r gr r r.

Frhr iformaio

28. () t C r c r cc , rq c g C, r c rq, rrr c.

() i r r c rqr rc () r c c rq r x gr C, c r rr rc , cg rg c r c.

Rommaio by h commissio

29. t C , x rcg c r cc r pr r c rr c mr, r rrc mr cg

(a) r cc gr c;


41/154


(b) c r c c cc jc , C rc grg cc;

(c) r r rc.

Gra of a iivial li

30. () t mr rgr rc C g r c 9 r g c.

() t mr , cg rc

C, r c

(a) gr cc ccrc r pr;

(b) cr cc gr r pr jc c r c.

(3) i mr gr cc r c(), C r c r

c(a) cc gr;

(b) c r c, c r cr mr r c 3.

(4) ng c (), cc c r r cc cc sc.

(5) t cc gr r c () jc r r r r, cg s ar, r cg, g r c r c , rg, r, r cr .

(6) i mr r gr cc c, mr g c r crg

(a) c r;

(b) r r r.


42/154


(7) fr r c, mr r c r c c, rcc,r g c r r r c.

(8) i mr r gr, r r gr, cc r r rc rc C, mr , r, r gr cc c rc r c rg c r cc r r.

(9) a r , c mr, r c.

Rsriio o h gra of a iivial li

31. t mr gr cc r r rg r xg c cc rc rc r c.

complia wih h oiios of a iivial li

32. a c c

(a) r r c cc sc;

(b) c r c cc cr mr c cc.

Moifiaio, variaio or rvoaio of iivial lioiios

33. () t mr , , cr ccrc c 3

(a) r r c r c xg cc;

(b) r c r c xg cc; r

(c) rr c r c xg cc.


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() t rcr c 3 mutatismutandis c, r, r rc ccc r c.

Rwal of a iivial li

34. () t c r r cc r x r xr.

() t r , c mr, r c.

(3) t c r r cc gr mr mr, rc C, r c

(a) c r c cc;

(b) c r ac; r

(c) c r ,

r g mr r C.

(4) i mr rg cc, C

(a) r c r c, rcc, r r cc;

(b) , r r xr cc, c

gg eg gg r r r cc .

(5) t c c g r r r mr rc c c r r .

(6) t c c , r c c, r mr cr .


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Srrr of a iivial li

35. () a c , r c, rrr

cc mr(a) ; r

(b) ccrc rqr cc.

() t rrr c Crc cc c r c (),r r r c c, .

(3) t rrr cc rrc xr c r r C, c rg c, rrr r.

trasfr of a iivial li or hag of owrship

36. () t gr cc r

c cc g rrrr r r rr r r mr gr.

() t mr c C rgrg r r c ().

Rommaio for h sspsio or allaio of aiivial li

37. t mr , rc C, cr ccrc c 3, r cc cc gr r ac gcrcc:

(a) c rqr ac r cc;

(b) c c r

ac r r c cc;


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eff of sspsio, allaio, srrr or xpiry of aiivial li

41. () wr r cc cc r c 37, r rrr ccr c 35, c, r r cc xr, c c r c r rc rc c cc gr.

() ng c (), mr , rc C, rz c rg crr rg c r rc r c

r mr c rz r r g c r.

(3) ng c (), c cc xr crr rg cr rc cc xr rg C c r r cc ccrc c 34 c c g r mr.

(4) sjc c () (3), r crc () c c , cc, xcg r rgg r r r r xcg r r .

Rgisr of iivial lis

42. () t mr r c C

(a) cc gr r pr;

(b) c r c c cc;

(c) r c rg, rg r g c r c c cc;

(d) r c c rrrg cc;


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Cr

Class Licence

Miisr may gra lass li

44. () t mr gr c cc rc r rqrg cc r ac.

() a c cc gr r c () c r r c sc /rc r r c cr mrr .

(3) t mr g c c cc C rcc C rgr .

Appliaio for rgisraio

45. () a r r r c cc rgr C g rgr

c C.

() a rgr , rcr mr c Gazette, r C rgr r.

Rqirm for rgisraio

46. sjc xc r ac, r

r r c cc r rgr C.

Rommaio by h commissio

47. t C r rc mr r jc c cc r pr -rgr g crcc:

(a) r rqr

ac r cc;


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(b) r c r ac r r c cc;

(c) r cr r r

r cc r;

(d) r c r , r g mr r C; r

(e) -rgr c r.

callaio of rgisraio by h Miisr

48. () t mr , cr ccrc c 3, cc rgr r r prccrg rc C rc 47.

() t r rgr cc c c c rgr c C, rr xr rc mr, gr rrgr r.

Rgisr of lass lis

49. t C r rgr, c c,

(a) c cc;

(b) cr mr rg r rg

c, r g r r c c cc;

(c) r c mr ccg rgr.

Rgisr of rgisraio ois

50. t C rgr rgrc r rgr r ac, ccrc

Cr 6 pr v.


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PART v

poweRs and pRoCeduRes of the malaysian

CommuniCations and multimedia Commission

Cr

Directions

dirios by h commissio

51. () t C , r , rc rg r rgrg cc r -cc

cc c, cg r rc cc c, r ac r r g.

() br g rc r c (), C c rg r cg r rqr cc.

(3) t r gr r rr r r r c c r r cc rc.

(4) ar xr c c c (3), C cr r r r r g c r rcc r c r.

(5) ar cr r r

r, C rc r c() rqrg r c c rc rrg r cr r c cr c cc /r r ac r r g.

(6) t C g r r c rc rcc.

(7) t r c rc

C r c (6).


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(2) TheCommissionmayconductaninquirytodecidewhethera determination shouldbemade, either

(a) inresponsetoawrittenrequestfromaperson;or

(b) onitsowninitiative.

(3) Notwithstandingsubsection(1), theCommission shallnotconduct an inquiry unless it is satisfied that the matter is ofsignificantinteresttoeitherthepublicortocurrentorprospectivelicenseesunderthisAct.

(4) AninquiryshallbecarriedoutinaccordancewithChapter3ofthisPart,andatastandardandinamannerconsistentwith

theprovisionsofthisActanditssubsidiarylegislationandanyinstrument issued,madeorgivenunder thisAct.

(5) Withinforty-fivedays from theconclusionof the inquiry,theCommissionshall determine thematter.

(6) Anydetermination by theCommission shall be consistentwith the objects of, and any requirements provided in, thisActwhich are relevant to theparticularmatteror activity.

(7) AdeterminationmadebytheCommissionunderthisChaptershall be registeredas soon aspracticable.

(8) A determination shall come into force on the date ofregistration or such later date as theCommissionmay specify.

(9) AdeterminationshallexpireonsuchdateastheCommissionmay specify or, if no date is specified, the determination shallbeinforceuntilthedeterminationisrevoked.

Modification, variation or revocation of a determination bythe Commission

56. (1) Subject to the provisions of this Act, the Commissionmay modify, vary or revoke a determination, in response to awrittenrequestoronitsowninitiative.

(2) The procedures set out in section 55 shall apply mutatis

mutandis inrespectofanymodification,variationorrevocationof thedetermination.


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Register of determinations

57. TheCommissionshallmaintainaregisterofalldeterminations

made by the Commission, including any written instrumentmodifying, varying or revoking a determination, in accordancewithChapter6ofthisPart.

Chapter3

Inquiry

Inquiry by the Commission

58. (1) The Commission shall, in response to a Ministerialdirection,holdapublicinquiryonanymatterofageneralnaturewhich relates to the administration of thisAct or its subsidiarylegislationwhichwillservetheobjectsofthisAct.

(2) The Commission may hold a pub lic inqui ry undersubsection (1)

(a) inresponsetoawrittenrequestfromaperson;or

(b) onitsowninitiative,

only if it is satisfied that thematter is of significant interest toeither the public or to current or prospective licensees underthisAct.

Combining two or more inquiries

59. TheCommissionmaycombinetwoormoreinquiriesintoasingle inquiry.

Conduct of an inquiry

60. (1) An inquiry under this Part is to be conducted as andwhentheCommissionthinksfit.

(2)TheCommissionmay,forthepurposesofaninquiry,exerciseany or all of its investigation and information-gatheringpowersunderChapters4and5ofthisPart.


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Inquiry shall be public

61. (1) Subject to section 62, if the Commission decides to

holdapublicinquiryorisdirectedtoholdapublicinquiry,theCommissionshallpublish,inthemannerthatitdeemsappropriate,noticeof

(a) thefactthatitisholdingtheinquiry;

(b) theperiodduringwhichtheinquiryistobeheld;

(c) the natureof thematter towhich the inquiry relates;

(d) theperiod,ofatleastforty-fivedays,withinwhich,andthe form in which, members of the public are invitedto make submissions to the Commission about thatmatter;

(e) themattersthattheCommissionwouldlikethesubmissionstodealwith;and

(f) theaddressoraddressestowhichthesubmissionsmaybesent.

(2) The Commission does not need to publish at the same

timeorin the samemannerthenoticeof allmatters referred toin subsection (1).

(3) TheCommission shall consider any submissions receivedwithin the time limitas specified in the notice.

(4) Thesubmissionsmadeby themembersof thepublicshallbeintheformandofthenatureasspecifiedinthenotice.

Exceptions to a public inquiry

62. Notwithstandingsection61,aninquiryorapartofaninquirymay be conducted in private if the Commission is satisfiedthat

(a) the documents or information that may be given, or amatter that may arise during the inquiry or a part oftheinquiry,isofaconfidentialnature;or

(b) aninquiryorpartofaninquiryofamatter,orpartofamatter, inpublicwould not be conducive to the dueadministrationof thisAct.


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(3) The Commission shal l not include in the report anymaterial

(a) thatisofaconfidentialnature;

(b) thedisclosureofwhichislikelytoprejudicethefairtrialofaperson;

(c) which would involve the unreasonable disclosure ofpersonal informationabout any individual (includingadeceasedindividual);or

(d) that is the subject of a direction under section 63 or64.

Protection from civil action

66. Civilproceedingsshallnotlieagainstapersoninrespectofanyloss,damageorinjuryofanykindsufferedbyanotherpersonbecauseof anyof the followingacts done ingood faith:

(a) themakingofarequestundersection58;or

(b) themaking of a statement, orgivingof adocument or

information,totheCommissioninrelationtoaninquiryunderthisChapter.

Register of reports

67. TheCommissionshallmaintainaregisterofallreportsmadepursuanttoaninquiryunderthisChapter,inaccordancewiththeprovisionsinChapter6ofthisPart.

Chapter4

Investigation for Purposes of Administration, Inquiry, etc.

Investigation by the Commission

68. Notwithstanding the provisions of any other written law,the Commission shall investigate any matter pertaining to theadministrationof thisActor its subsidiary legislation if

(a) the Minister directs the Commission to conduct aninvestigation into any civil or criminal offence under


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this Act or its subsidiary legislation which may havebeenormaybecommitted;or

(b) the Commission has grounds to believe that a civil or

criminaloffenceunderthisActoritssubsidiarylegislationwas,isorwillbecommitted.

Complaints to the Commission

69. (1) TheCommissionmayconductaninvestigationonamatterreferred to in section 68 upon awritten complaint by aperson.

(2) The complaint shall specify the person againstwhom the

complaint ismade (the respondent).

(3) If it appearstotheCommission that

(a) apersonwishestomakeacomplaint;and

(b) thepersonrequiresassistancetoformulatethecomplaintortoreduceitintowriting,

it is the duty of the Commission to take reasonable steps toprovide appropriate assistance to theperson.

(4) IfacomplainthasbeenmadetotheCommissionunderthissection, the Commissionmaymake inquiries of the respondentforthepurposeofdeciding

(a) whether the Commission has power to investigate themattertowhichthecomplaintrelates;or

(b) whethertheCommissionshould,initsdiscretion,investigatethematter.

(5) If the Commission decides not to investigate, or not toinvestigate further, a matter to which a complaint relates, itshallassoonaspracticableandinsuchmannerasitthinksfit,inform the complainant and the respondent of the decision andthereasons for thedecision.

Conduct of investigation

70. (1) Before beginning an investigation of amatter towhich

thecomplaintrelates,theCommissionshallinformtherespondentthat thematter is tobe investigated.


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(2) An investigationunder this Part is to be conductedastheCommissionthinksfit.

(3) TheCommissionmay,forthepurposesofaninvestigation,obtaininformationfromsuchpersonsasitthinksfit.

(4) Subjecttosubsection(5),itisnotnecessaryforacomplainantorarespondenttobegivenanopportunitytoappearbeforetheCommission in connectionwith an investigation.

(5) TheCommissionshallnot,asa resultoftheinvestigation,makeafindingthatisadversetoacomplainantorarespondentunlessithasgiventhecomplainantorrespondentanopportunity

tomake submissions about a matter towhich the investigationrelateswithinatimeperiodofnotlessthanthirtydays.

(6) TheCommission shall consider the submissionsmade bythe complainant or the respondent under subsection (5) beforemaking itsdecision.

Report on investigation

71. (1) After concluding an investigation, theCommissionmayprepareandgivetotheMinisterareport.

(2) The report under subsection (1) shall cover

(a) the conduct of the investigation concerned;

(b) anyfindingsthattheCommissionhasmadeasaresultoftheinvestigation;

(c) theevidenceandothermaterialonwhichthosefindings

were based;and

(d) such other matters relating to, or arising out of, theinvestigation as the Commission thinks fit or as theMinisterdirects.

Publication of reports

72. TheMinistermaydirecttheCommissiontopublishareportofaninvestigationiftheMinisterissatisfiedthatthepublication

wouldbeinthenationalinterest.


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Chapter 5

Information-gathering Powers

Provision of information

73. (1) ThissectionappliestoanypersoniftheCommissionhasreasontobelievethattheperson

(a) hasanyinformation(includingbutnotlimitedtoaccountsand records) or any document that is relevant to theperformanceoftheCommissionspowersandfunctionsunderthisActoritssubsidiarylegislation;or

(b) iscapableofgivinganyevidencewhichtheCommissionhasreasontobelieveisrelevanttotheperformanceoftheCommissionspowersandfunctionsunderthisActoritssubsidiarylegislation.

(2) Notwithstanding the provisions of any other written law,theCommissionmay,byawrittennotice,directanyperson

(a) to give the Commission, within the period and in themanner and form specified in the notice, any such

information;

(b) toproducetotheCommission,withintheperiodandinthemannerspecifiedinthenotice,anysuchdocuments,whether inaphysical formor inan electronicmedia;

(c) tomake copiesof any such documents and toproducethose copies to the Commissionwithin the period andin themanner specified in the notice;

(d) if the person is an individual, to appear, at a privatehearing, before the Commission at a time and placespecifiedinthenoticetogiveanysuchevidence,eitherorally or inwriting,and produce any such documents,whether in aphysical formor inan electronicmedia;

(e) ifthepersonisabodycorporateorapublicbody,tocausea competentofficerof the body toappear, ataprivatehearing, before the Commission at a time and placespecifiedinthenoticetogiveanysuchevidence,either

orally or inwriting,and produce any such documents,whether in a physical form or in an electronic media;or


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(f) ifthepersonisapartnership,tocauseanindividualwhois a partner in the partnership or an employee of thepartnership to appear, at a private hearing, before the

Commissionatatimeandplacespecifiedinthenoticeto give any such evidence, either orally or in writing,andproduceanysuchdocuments,whetherinaphysicalformorinanelectronicmedia.

(3) TheCommissionshall allowthe person so directed undersubsection (2) a reasonable time to give and to produce anyinformation and/ordocumentsspecified in the notice.

(4) Any person required to p rovide information under

subsection (2) shall ensure that the information provided istrue, accurate and complete and such person shall provide arepresentation to that effect, including a representation that heis not aware of any other information which would make theinformationprovided untrueormisleading.

Offence for non-compliance

74. Notwithstanding section 53, a person who fails to comply

withadirectionoftheCommissionunderthisChaptercommitsan offence and shall, on conviction, be liable to a fine notexceedingtwentythousandringgitortoimprisonmentforatermnotexceedingsixmonthsortoboth.

Offence for giving false or misleading information, evidenceor document, etc.

75. Notwithstandingsection53,apersonwhofailstodiscloseor

omitstogiveanyrelevantinformationorevidenceordocument,orprovidesinformationorevidenceordocumentthatheknowsorhas reason to believe is falseormisleading, in response toadirectionissuedbytheCommissioncommitsanoffenceandshall,onconviction,be liableto afinenotexceedingtwentythousandringgit.

Proof of compliance

76. (1) A personshall, ifat any timecalledupon inwriting bythe Commission to do so, produce to the Commission all suchevidenceandprovideallsuchinformationasthepersonmayhave


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relating tohiscompliancewithanyoftheprovisionsof thisActor its subsidiary legislation, as the Commission may generally,orinrelationtoanyparticularcase,require.

(2) Subsection (1) shall not affect anyother powerconferredontheCommissionunderthisAct.

Commission may retain documents

77. (1) The Commission may take, and retain for as long asis necessary, possession of a document produced under thisChapter.

(2) Thepersonotherwiseentitledtopossessionofthedocumentis entitled to be supplied, as soon as practicable, with a copycertifiedby theCommission tobe a truecopy.

(3) Notwithstanding the provisions of any other written law,the certified copy shall be received by all courts and tribunalsasevidenceasifitweretheoriginal.

(4) Until a certified copy is supplied, the Commission shall,atsuchtimesandplacesastheCommissionthinksappropriate,permitthepersonotherwiseentitledtopossessionofthedocument,orapersonauthorizedbythatperson,toinspectandmakecopiesof,ortakeextractsfrom,thedocument.

Incorrect record

78. Apersonshallnot,inpurportedcompliancewitharequirement

imposed by the record-keeping rules made under section 268,makearecordofanymatteror thinginsuchmannerthatitdoesnotcorrectlyrecordthematterorthing.

Record of information

79. (1) TheCommissionshallmaintainarecordofallinformation,evidenceordocumentsreceivedpursuanttothedirectionsgivenundersubsection73(2).

(2) The record shallbemade available to thepublic.


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Publication of information

80. (1) TheCommissionmaypublishinformationreceivedinthe

courseofexercisingitspowersandfunctionsunderthisChapterifitissatisfiedthatthepublicationisconsistentwiththeobjects

ofthisAct.

(2) TheCommissionshallconsiderthecommercial interestof

thepartiestowhomtheinformationrelatesbeforepublishingthe

information.

(3) The Commission shall not publish any information or

any part of any information disclosed to it if the publicationwould

(a) disclose amatterofa confidential character;

(b) belikelytoprejudicethefairtrialofaperson;or

(c) involvetheunreasonabledisclosureofpersonalinformation

about any individual (includinga deceasedperson),

but the Commission may publish an abstract relating to such

informationprovidedthattheparticularsintheabstractshallnot

be arranged in any waywhich would compromise or prejudice

thepersonprovidingsuchinformation.

Chapter 6

Register

Register of all matters

81. (1) TheCommissionshallmaintainaregister,inbothphysical

formand electronicmedia, of all matterswhich are required to

be registeredunder thisAct and its subsidiary legislation.

(2) A person may, on payment of the charge (if any) to be

decided by theCommission

(a) inspect the register; and

(b) make a copy of, or take extracts from, the register.


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(3) Ifapersonrequeststhatacopybeprovidedinanelectronicmedia, theCommissionmay provide therelevant information

(a) onadataprocessingdevice;or

(b) byway ofelectronic transmission.

Chapter7

Notification and Resolution of Disputes

Disputes

82. (1) A dispute between two or more persons (the parties)regarding anymatter under thisAct or its subsidiary legislationshall first be attempted to be resolved by negotiation betweenthe parties.

(2) If one of the parties to the dispute has provided anundertakingwhichisrelevanttothesubject-matterofthedisputeand the undertaking has been registered by the Commission inaccordancewith Chapter 11 of this Part, the parties may adopt

the conditions of the undertaking for the purposes of resolvingthedispute.

(3) Ifthepartiestothedisputecannotorotherwisefailtoreachan agreement, and no relevant undertaking has been registered,orifoneofthepartiestothedisputedoesnotwishtoadopttheconditions of the undertaking, the parties may seek resolutionof the dispute by the Commission, if thisAct or its subsidiarylegislation expresslyprovides for such resolution.

Notification of a dispute

83. Apartytoadisputemay,inwriting,notifytheCommissionofthedispute.

Commission to act only upon notification

84. Subject to section 83, the Commission may only resolvea dispute under this Chapter if it is notified in writing of thedispute.


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(2) Theregistershall contain

(a) thenamesofthepartiestothedispute;

(b) a general description of the matter pertaining to thedecision;and

(c) thedateofthedecision,

but not the terms andconditionsof the decision.

Enforcement

89. (1) TheCommissionmaydirectapartytoadisputetoabidebythedecisionoftheCommissioninthatdispute.

(2) AdecisionmadebytheCommissionunderthisChaptermaybe enforced by the High Court as if the decision is a judgmentof such Court provided that a certificate has been issued bythe Commission to the complainant for leave to proceed to theCourt for the enforcement of the decision except in the case ofan injunction.

(3) No certificate is required if an action is taken by theCommission under this section.

Chapter8

Registration of Agreements

Application for the registration of agreements

90. The part ies to a wri tten agreement shal l apply to theCommission for the registration of the agreement, if this Actrequires such registration.

When the Commission shall register the agreement

91. TheCommission shall register thewritten agreement if theCommission is satisfied that theagreement is consistentwith

(a) theobjectsofthisAct;(b) any relevant instrumentunder thisAct; and


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(c) any relevant provisions of this Act or its subsidiary

legislation.

Effect of registration

92. (1) Anagreement,whichisrequiredtoberegisteredunderthis

Act,shallonlybevalidandenforceableuponitsregistration.

(2) The Commission may direct any party to a registered

agreement to complywith the registered agreement.

(3) AdirectionmadebytheCommissioninrespectofaregistered

agreementmaybeenforcedbytheHighCourtasifthedirection

isajudgmentofsuchCourtprovidedthatacertificatehasbeen

issuedbytheCommissiontothecomplainantforleavetoproceed

to the Court for the enforcement of the direction except in the

case ofan injunction.

(4) No certificate is required if an action is taken by the

Commission under this section.

Content of the register of agreements

93. (1) TheCommissionshallmaintainaregisterofallagreements

required to be registered under this Act, in accordance with

Chapter6ofthisPart.

(2) Theregistershall contain

(a) the namesof the parties to the agreement;(b) a general description of the matter pertaining to the

agreement; and

(c) thedateoftheagreement,

butnotthetermsandconditionsoftheagreement.

(3) Notwithstanding subsections (1) and (2), a copy of the

agreement shall bedepositedwith the Commission.


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Chapter 9

Voluntary Industry Codes

Industry forum

94. (1) TheCommissionmaydesignate an industry body tobeanindustryforumforthepurposesofthisActbynotifyingthatbodyinwriting,iftheCommissionissatisfiedthat

(a) the membership of the body is open to all relevantparties;

(b) thebodyiscapableofperformingasrequiredunderthe

relevant provisionsof thisAct; and

(c) thebodyhasawrittenconstitution.

(2) The body shall agree in writing to be an industry forumbefore the designationmay be registered.

(3) TheCommissionmaydecidethatanexistingindustrybodythat was previously designated under subsection (1) to be anindustry forum isno longer an industry forum for the purposes

ofthisAct,iftheCommissionissatisfiedthatthebodynolongermeetstherequirementssetoutinsubsection(1).

(4) A designation or withdrawal of designation under thissection shall take effect from thedateof registration,or a laterdate specified.

Code by the industry forum

95. (1) AnindustryforummayprepareavoluntaryindustrycodedealingwithanymatterprovidedforinthisAct

(a) onitsowninitiative;or

(b) upon request by the Commission.

(2) Thevoluntary industry code shallnotbe effectiveuntil itis registered by theCommission.

(3) TheCommissionmay refuse registration of thevoluntaryindustry code, under subsection (1), if the Commission is notsatisfied that sufficient opportunity for public consultation has


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occurred in the development of the voluntary industry code bythe industry forum.

(4) TheCommission shall register a voluntary industry codeifitisconsistentwith

(a) theobjectsofthisAct;

(b) any relevant instrumentunder thisAct; and

(c) any provisions of this Act which are relevant to theparticularmatteror activity.

(5) TheCommissionshalleitherregisterorrefuseregistration

of a voluntary industry code.

(6) Ifregistrationofavoluntaryindustrycodeisrefused,thenthe Commission shall notify the relevant industry forum of itsdecision inwritingandprovide the reasons for it.

(7) IftheCommissionneither registersnorrefusesto registeravoluntaryindustrycodewithinaperiodofthirtydaysfromthedatethatthevoluntaryindustrycodewassubmittedforregistration,the Commission is deemed to have refused the registration of

thevoluntaryindustrycodeunlessthe industry forumreceivesawrittennoticeofregistrationofthevoluntaryindustrycodeafterthat period.

Commission may determine a voluntary industry code

96. (1) The Commission may determine a voluntary industrycode,inaccordancewithsection55,if

(a) a voluntary industry code is not developed under anapplicablesection of thisAct; and

(b) theCommissionissatisfiedthatavoluntaryindustrycodeis unlikely to be developed by the relevant industryforumwithina reasonable time.

(2) ThevoluntaryindustrycodeformulatedbytheCommissionunder subsection (1) shall be registered.

(3) The voluntary industry code shall only take effect uponregistration.


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Applicable voluntary industry code

97. (1) The Commission shall ensure that there is only one

voluntary industry code in operation that is applicable to aparticularmatterforaparticularpersonorclassofpersonsatagiven time.

(2) Ifthereisanyuncertaintyorambiguity,apersonmayapplyto the Commission for its opinion on which voluntary industrycode is the applicable code in relation to the circumstances oftheapplicant.

(3) The Commission shall provide its opinion within thirtydays from the dateof receipt of the application.

(4) The Commission shall take into account any relevantMinisterialguidelines and any relevant previousopinions.

(5) Theopinion shall be bindingon theCommission and theapplicantforaperiodofthreeyearsfromthedatethattheopinionisprovided under subsection (3).

(6) The Commission shall maintain a register of opinionsprovidedunderthissection,inaccordancewithChapter6ofthisPart.

(7) Notwithstanding subsection (5), the Commission maywithdraw an opinion under this section if the Commission issatisfiedthatthenatureoftheactivityengagedinbytheapplicanthas changedmaterially.

Compliance with a registered voluntary industry code a legaldefence

98. (1) Subject to section 99, compliance with a registeredvoluntary industry code shall notbemandatory.

(2) Compliancewitharegisteredvoluntaryindustrycodeshallbeadefenceagainstanyprosecution,actionorproceedingofanynature,whether in a court or otherwise, taken against a person

(whoissubjecttothevoluntaryindustrycode)regardingamatterdealtwithinthatcode.


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Directions to comply with a registered voluntary industrycode

99. TheCommissionmaydirectapersonoraclassofpersons,inaccordancewithsection51,tocomplywitharegisteredvoluntaryindustry code.

Civil penalty for non-compliance

100. (1) Notwithstandingsection53,apersonwhofailstocomplywithadirectionoftheCommissionthatthepersoncomplieswithanyprovisionofavoluntaryindustrycodeshallbeliable topay

to the Commission a fine not exceeding two hundred thousandringgit.

(2) Notwithstanding the provisions of any other written law,thefinepayableunderthissectionmay,withoutprejudicetoanyotherremedyorsanction,berecoverableasacivildebt.

Revocation of a code

101. TheCommissionmaydeterminetherevocationofavoluntaryindustrycode,inaccordancewithsection55,ifitissatisfiedthatthe voluntary industry code is no longer consistentwith all thematters listed in paragraphs 95(4)(a), (b) and (c).

Submission of new voluntary industry code by an industryforum

102. (1) Anindustryforummaysubmitanewvoluntaryindustrycode to replace an existing voluntary industry code for thatindustry.

(2) The submission of the new code shall be subject to theprovisionsofthisChapter.

(3) If an industry forum submits a new voluntary industrycodetotheCommissionwhichdealswiththesamematterasanexistingregisteredcode,theexistingregisteredcodeistakento

beinvalidtotheextentofanyconflictwiththenewcodeatthetime that the newcode is registered under section 95.


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Register of current voluntary industry code

103. The Commission shall maintain a register of all current

voluntary industry codes, in accordance with Chapter 6 of thisPart.

Chapter10

Mandatory Standards

Determination of a mandatory standard

104. (1) TheCommissionmaydetermineamandatorystandardfor anymatter whichmay be the subjectmatter of a voluntaryindustry code if the Commission is satisfied that the voluntaryindustry code has failed, and will continue to fail, to promoteindustry conductwhich is consistentwith


(b) any relevant instrumentunder thisAct; or

(c) any relevant provisions of this Act or its subsidiary

legislation.

(2) The Commission shall determine a mandatory standardif it is subject to a direction from theMinister to determine amandatory standard inplaceofa voluntary industry code.

(3) AMinisterialdirection,todetermineamandatorystandard,may include reference to

(a) matters which shall be dealt with in the mandatory

standard; and(b) themannerinwhichthosemattersaretobedealtwith.

(4) The determination of the Commission under this sectionshallbeinaccordancewithsection55.

Mandatory standard to be consistent

105. (1) A mandatory standard determined by the Commission

under thisChapter shall beconsistentwith



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Civil penalty for non-compliance

109. (1) Notwithstandingsection53,apersonwhofailstocomply

withadirectionoftheCommissionthatthepersoncomplieswithany provision of a mandatory standard shall be liable to pay

to the Commission a fine not exceeding two hundred thousandringgit.

(2) Notwithstanding the provisions of any other written law,

thefinepayableunderthissectionmay,withoutprejudicetoany

otherremedyorsanction,berecoverableascivildebt.

Chapter11

Undertakings

Undertaking by a person

110. (1) ApersonmayprovideanundertakingtotheCommission

regarding any matter which may be the subject of a voluntary

industrycodeunderthisActorforwhichthisActmakesexpressprovision.

(2) Anundertakingprovidedbyapersonundersubsection(1)may

(a) setoutthetermsandconditionsfor theundertaking;or

(b) adoptthemodeltermsandconditionsfromaregistered

voluntary industry code,

and the undertaking may include the effective date of the

undertaking and/or the date of itsexpiry.

Registration of an undertaking

111. (1) An undertakingprovided under thisChapter shall only

bevalid and enforceableupon its registration.

(2) ApersonmaysubmitawrittenapplicationtotheCommissiontohaveanundertakingregisteredbytheCommission.


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such undertakings as if they were respectively signed by eachpersonandcontainedagreementsonthepartofeachpersonforhimself and for his successors to observe all the provisions of

the rules.

(2) TheCommissionmaydirectapersonreferredtoinsubsection(1)tocomplywiththerulesmadeundersubsection(1)andanyregisteredundertakings issuedunder thisChapter.

Withdrawal of an undertaking

113. A person providing an undertaking may withdraw theundertaking a t any t ime by notifying the Commiss ion inwriting.

Replacement of an undertaking

114. IfapersonsubmitstotheCommissionanewundertakingwhich deals with the same matter as an existing registeredundertaking provided by that person, the existing registeredundertaking is taken to be invalid to the extent of any conflictwith the new undertaking at the time that the new undertakingis registeredunder section 111.

Register of undertakings

115. The Commission shall maintain a register of all existingundertakings, in accordancewith Chapter 6.

Enforcement of an undertaking

116. (1) Subjecttosubsection(2),theCommissionorapersonmayapplytoacourtfortheenforcementofaregisteredundertakingagainst the person providing the undertaking if an undertakinghasnotbeencompliedwith.

(2) If a sum of money is payable by any person, or whereanything, other than the payment of money, is required to bedone ornot tobe done by any person because of anydirectiongivenbytheCommissionundersection112,andthedirectionhas

not been compliedwith by the person towhomit is addressed,thenthedirectionshall,forallpurposes,beenforceableasifthe


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direction is a judgement of the HighCourt, in accordancewithsuch rules of court as may be applicable or in such manner astheCourtmaydeemjustorexpedientprovidedthatacertificate

hasbeenissuedbytheCommissionto thecomplainant forleaveto proceed to the Court for the enforcement of a registeredundertaking except in the case ofan injunction.

(3) No certificate is required if an action is taken by theCommission under this section.

Chapter12

Regulatory Forbearance

Regulatory forbearance

117. (1) Notwithstanding anything contained in this Act, theMinistermay,ontherecommendationoftheCommission,directthe Commission to forbear from applying any provision of thisActoritssubsidiarylegislationtoalicenseeorclassoflicensees,or to a person or class of persons, if the Minister determinesthat

(a) the enforcement of such provision is not necessary toensuretheachievementoftheobjectsofthisAct;

(b) theenforcement of suchprovision is not necessary fortheprotectionof consumers;

(c) theforbearancefromapplyingsuchprovisionisconsistentwith thenational interest; and

(d) the forbearance from applying such provisionwill notimpede the administrationof thisAct.

(2)Thedirectionby theMinistershallbemade inaccordancewithsection7.

Determination by the Minister

118. (1) TheMinistershallconsiderthewrittenrecommendationoftheCommissionbeforemakingadetermination,inaccordance

withsection10,toforbearfromapplyingtherelevantprovisionsof thisActor its subsidiary legislation.


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(2) The Minister shall provide a written notice as soon aspracticable of his determination on whether to forbear fromapplying suchprovision and thereasons for his determination.

(3) If the Minister determines to forbear from applying aprovision of thisAct or its subsidiary legislation, the MinistershallpublishthenoticeofforbearanceintheformofanexemptionorderintheGazette.

(4) Anexemptiondeterminedundersubsection(3)mayormaynotbesubjecttoanyconditions.

Chapter13

Review of Decisions

Review by the Commission

119. (1) Apersonwhoisaggrievedorwhoseinterestisadverselyaffected by any decision of the Commission made pursuant totheperformanceofitspowersandfunctionsunderthisActoritssubsidiary legislationmay request inwritingto theCommissionfor a statementof the reasons for the decision.

(2) TheCommissionshall,uponsuchwrittenrequest,provideacopyofastatementofreasonsforthedecisionandanyrelevantinformation taken into account inmaking the decision within aperiod of notmore than thirty days from the date of receipt ofthe request by theCommission.

(3) TheCommissionisnot required topublish,or to disclose

toapersontowhoseaffairsitrelates,astatementofreasonsora partof a statementof reasons if the publicationordisclosurewould

(a) disclose amatterofa confidential character;

(b) belikelytoprejudicethefairtrialofaperson;or

(c) involvetheunreasonabledisclosureofpersonalinformationabout any individual (includinga deceasedperson).

(4) InthisChapter,decisionincludesanyaction,order,reportor delegated authority.


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Review by the Appeal Tribunal

120. (1) Subject tosubsection(2),apersonwhoisaggrievedor

whose interest is adversely affected by a decision or direction(but not a determination) of the Commission made pursuant tothe performance of its powers and functions under this Act oritssubsidiary legislation,may appeal to theAppealTribunal fora review of the merits and the process of certain decisions ordirectionsof theCommission,unlessthematterisnotsubjecttoanappeal to theAppealTribunal.

(2) Subjecttosubsection17(1),theMinistermaydeterminethe

decisionsor directionsof theCommissionwhicharenotsubjectto appeal to theAppealTribunal under subsection (1).

Judicial review

121. (1) A person affected by a decision or other action of theMinister or Commission may apply to the court for a judicialreviewofsuchdecisionorotheraction.

(2) Apersonshallnotapplyto thecourt fora judicial reviewunlessthatpersonhasfirstexhaustedallotherremediesprovidedunderthisAct.

Chapter14

Regulatory Review

Review of subsidiary legislation by the Commission

122. (1) TheCommissionshallreviewallrulesandregulationsmadeunderthisActthatareineffectatthetimeofthereview.

(2) A review of the rules and regulations shall be conductedbytheCommission

(a) everythreeyears;or

(b) as andwhen theMinister so directsunder section 7.


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(3) TheCommission shall provide awritten recommendationto the Minister to modify or vary, or to repeal, any rules orregulationsmade under thisAct

(a) which are no longernecessary in the national interest;

(b) which are no longernecessary toensuretheobjects ofthisAct;or

(c) for any other reason that the Commission thinks isrelevant.

Chapter15

Monitoring and Reporting

Report to the Minister on industry performance

123. (1) The Commission shall monitor all significant mattersrelatingtotheperformanceofnetworkfacilitiesproviders,networkservice providers, applications service providers and contentapplications service providers and report to theMinister at the

end of each financialyear.

(2) In performing its functions under subsection (1), theCommission shall have regard to such industry performanceindicators as theCommissionconsiders appropriate.

Matters to monitor and report

124. Matters upon which the Commission shall monitor and

reportinclude,butarenotlimitedto,thefollowing:

(a) the operation and administration of this Act and itssubsidiary legislation;

(b) theefficiency inwhich licenseesprovidefacilities andservices;

(c) the qualityof services;

(d) the rates paidby consumers for services;

(e) thedevelopment of industry self-regulation;


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(f) the level ofcompliancewith voluntary industry codes,mandatory standards andundertakings;

(g) theadequacyofservices and availabilityofservices in

allpartsofMalaysia;

(h) anydeficienciesinthescopeoroperationofthisActandits subsidiary legislation; and

(i) other matters that the Commission is satisfied arerelevant.

Report to be published

125. TheCommissionshallpublishthereport,inthemanneritdeemsappropriate, as soon aspracticablefollowing the date onwhich the Commission conveys the report to theMinister.

PartVI

ECONOMICREGULATION

Chapter 1

Licensing

Licensing of network facilities, network services and applicationsservices

126. (1) SubjecttosuchexemptionsasmaybedeterminedbytheMinisterbyorderpublishedinthe Gazette,nopersonshall

(a) own orprovideany network facilities;

(b) provideanynetworkservices;or

(c) provideanyapplicationsservices,

except under and in accordance with the terms and conditionsof

(aa) avalidindividuallicencegrantedunderthisAct;or

(bb) a class licence grantedunder thisAct,

expresslyauthorizingtheownershiporprovisionofthefacilitiesorservices.


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(2) A person who contravenes subsection (1) commits anoffenceandshall,onconviction,beliabletoafinenotexceedingfive hundred thousand ringgit or to imprisonment for a term

notexceeding fiveyears or toboth andshall alsobe liable toafurther fine of one thousand ringgit for every day or part of aday duringwhich theoffence is continuedafter conviction.

Compliance with licence conditions

127. (1) TherelevantstandardconditionsofalicenceunderthisPartshallbeinaccordancewiththeSchedule.

(2) Any special or additional conditions of a licencemay bedeclaredbytheMinisterandincludedinthelicence.

(3) AlicenseeunderthisPartshallnotprovideanyfacilityorservice except in accordance with the conditions of the licencegranted to that licensee under this Part or the conditions of aclasslicencetowhichthelicenseeissubject.

Definition of network boundary

128. (1) TheMinistermay determine thenetwork boundary forthepurposesofthisAct.

(2) Intheabsenceofsuchdetermination,thenetworkboundaryshall be

(a) the first equipment socket in a privateresidence;

(b) themaindistribution frame ina building; or

(c) apointagreedtobythecustomerandthenetworkfacilities

provider.

(3) Theownershipofanynetworkfacilitiesandtheprovisionof any network services or applications services, solely on thecustomer side of the network boundary, are exempted from theprovisionsofthisPart.

Exemption for applications service provider not subject to aclass licence

129. An applications service provider who is not subject to aclasslicenceundersection126shallbedeemedtobeexempted


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fromtheprovisionsofthisChapter,butnotfromtheprovisionsofPartVII regarding technical regulation.

Nominated facilities provider

130. (1) The Minister may, on the recommendation of theCommission,determinethatalicensednetworkfacilitiesprovider,other than the owner of any network facilities, be a nominatedfacilities provider for the network facilities for the purposes ofthisAct,iftheMinisterissatisfiedthatthenominationwillnotimpede

(a) the achievement of the objectsof thisAct; and

(b) theadministrationof thisAct.

(2) Uponthedeterminationofthenominatedfacilitiesproviderunder subsection (1), the owner shall then be deemed to beexempted from theprovisionsof this Chapter.

Providers under a class licence shall register

131. Apersonshallnotoperateunderaclasslicenceinrespectofanynetworkfacilitiesornetworkserviceorapplicationsserviceunless that person is registeredby theCommission.

Separate licence

132. AlicenceobtainedunderthisChapterdoesnotexemptanyperson from the obligation to obtain a licence under any otherrelevant section of thisAct.

Chapter 2

General Competition Practices

Prohibition on anticompetitive conduct

133. A licensee shall not engage in any conductwhich has thepurposeofsubstantiallylesseningcompetitioninacommunications

market.


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Commission may publish guidelines

134. (1) TheCommissionmay publish guidelineswhichclarify

themeaningofsubstantiallesseningofcompetition.

(2) Theguidelinesmay include reference to

(a) therelevant economicmarket;

(b) global trends in therelevantmarket;

(c) theimpactoftheconductonthenumberofcompetitorsinamarketandtheirmarketshares;

(d) the impact of the conduct on barriers toentry into themarket;

(e) theimpactoftheconductontherangeofservicesinthemarket;

(f) theimpactoftheconductonthecostandprofitstructuresinthemarket;and

(g) anyothermatterswhichtheCommissionissatisfiedarerelevant.

Prohibition on entering into collusive agreements

135. Alicenseeshallnotenterintoanyunderstanding,agreementorarrangement,whetherlegallyenforceableornot,whichprovidesfor

(a) rate fixing;

(b) market sharing;

(c) boycott of a supplier of apparatus; or

(d) boycott ofanother competitor.

Prohibition on tying or linking arrangements

136. A licensee shall not, atany timeor in any circumstances,make it a condition for the provision or supplyof a productorserviceinacommunicationsmarketthatthepersonacquiringsuchproductorserviceinthecommunicationsmarketisalsorequiredto acquire or not to acquire any other product or service eitherfromhimself or from another person.


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Determination of dominant licensee

137. The Commission may determine that a licensee is in a

dominantposition in a communicationsmarket.

Guidelines as to the meaning of dominant position

138. (1) TheCommissionmay publish guidelineswhichclarifyhow itwill apply the testof dominantposition toa licensee.

(2) TheguidelinesmayspecifythematterswhichtheCommissionmay take into account, including

(a) therelevanteconomicmarket;

(b) globaltechnologyandcommercialtrendsaffectingmarketpower;

(c) themarketshareofthelicensee;

(d) the licensees power to make independent rate settingdecisions;

(e) thedegreeofproductorservicedifferentiationandsalespromotioninthemarket;and

(f) anyothermatterswhichtheCommissionissatisfiedarerelevant.

Commission may direct a licensee in a dominant position

139. (1) The Commission may direct a licensee in a dominantposition ina communicationsmarket tocease a conduct in thatcommunications market which has, or may have, the effect ofsubstantiallylesseningcompetitioninanycommunicationsmarket,andtoimplementappropriateremedies.

(2) The Commission may only i ssue a direction undersubsection (1) if the Commission is satisfied that the directionis consistentwith

(a) theobjectsofthisAct;and

(b) any relevant instrumentunder thisAct.


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for a termnotexceeding fiveyearsorto both andshall also beliable to a further fine of one thousand ringgit for every dayor part of a day during which the offence is continued after

conviction.

Minister may make rules

144. (1) Subjecttosubsection(2),theMinistermaymakerules,tobepublishedintheGazette,inrespectofagreementsbetweenlicensees,underthisAct,andforeignnetworkfacilitiesprovidersand/ornetworkservice providers.

(2) TheMinister shallonlymake therules,undersubsection (1),whichareintendedtopreventormitigate

(a) anyconductbyforeignnetworkfacilitiesprovidersand/or network service providers which will, or is likelyto lead to, a substantial lessening of competition in acommunicationsmarket;or

(b) the misuse of market power in a communicationsmarket.

Chapter 3

Access to Services

Facilities and services which may be included in the accesslist

145. (1) Thelistoffacilitiesandserviceswhichmaybeincluded

in the access list, as determined by the Commission under thisChapter,are

(a) network facilities;

(b) network services; and

(c) otherfacilitiesand/orserviceswhichfacilitatetheprovisionof network services or applications services, includingcontent applications services.

(2) Thefacilitiesor services listed in paragraph(1)(c) donothave tobe ownedorprovided by the licensees under thisAct.


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Determination of facilities and services by the Commission

146. Subjecttosubsection147(2),theCommissionmaydetermine

that (a) a networkfacility;

(b) a networkservice; or

(c) any other facilities and/or serviceswhich facilitate theprovision of network services or applications services,includingcontentapplicationsservices,

shall be included in or removed from the access list.

Recommendation by access forum

147. (1) Theaccess forummay recommend to theCommissionthat

(a) a networkfacility;

(b) a networkservice; or

(c) any other facilities and/or serviceswhich facilitate theprovision of network services or applications services,includingcontentapplicationsservices,

shall be included in or removed from the access list.

(2) The Commission shall determine that the recommendednetworkfacilitiesorclassofnetworkfacilitiesornetworkserviceor class of network services be included in the access list, if

it is satisfied that the access forum has consulted with personswho have an interest in the recommendation, and that not lessthannine-tenthsofthemembersoftheaccessforumsupporttherecommendation.

(3) NotwithstandingChapter 3 of Part V, the Commission isnotrequiredtoconductaninquirybeforemakingadeterminationundersection55,ifthedeterminationrelatestoarecommendationmadebytheaccessforumunderthissectionbutnothinginthis

sectionshallpreventtheCommissionfromconductinganinquiryifitdeemsitnecessary.


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Register of access list

148. TheCommission shallmaintain a register of

(a) networkfacilities;

(b) networkservices; and

(c) otherfacilitiesand/orserviceswhichfacilitatethesupplyof network services or applications services, includingcontent applications services,

includedintheaccesslist.

Standard access obligations for facilities and services

149. (1) SubjecttosuchexemptionsasmaybedeterminedbytheMinister by order published in theGazette, a network facilitiesprovider and a networkservice provider shall provide access totheir network facilities or network services listed in the accesslisttoanyother

(a) networkfacilitiesprovider;

(b) networkservice provider;

(c) applications serviceprovider; or

(d) content applications serviceprovider,

whomakesawrittenrequestforaccesstosuchnetworkfacilitiesprovider or network service provider on reasonable terms andconditions.

(2) Theaccessprovidedbyoneprovider(thefirstprovider)

to another provider under subsection (1), shall be

(a) ofatleastthesameormorefavourabletechnicalstandardandqualityasthetechnicalstandardandqualityprovidedon the first providers network facilities or networkservices; and

(b) on an equitableanda non-discriminatorybasis.

(3) A person who contravenes subsection (1) commits an

offenceandshall,onconviction,beliabletoafinenotexceedingfivehundredthousandringgitortoimprisonmentforatermnotexceedingfiveyearsortoboth.


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(d) protectionofcommercialinformation;

(e) provisioningoffacilities;and

(f) sharingoftechnicalinformation.

(4) Theaccesscodemayprovidefordifferenttermsandconditionsforthedifferentnetworkfacilitiesandnetworkserviceslistedintheaccesslist.

Registration of the access code

154. TheCommissionshallnotregisteranaccesscodeunlessitis

satisfiedthattheaccesscodeisconsistentwiththestandardaccessobligations.

Industry access undertakings

155. (1) Alicenseemayprovideanaccessundertaking,inaccordancewithsection110.

(2) An access undertakingmay specifymore than one set of

termsandconditionsforaccesstoaparticularnetworkfacilityornetworkservicelistedintheaccesslist.

Registration of an undertaking

156. TheCommissionshallnotregisteranundertaking,inaccordancewithitsgeneralpowersinsection111,unlessitissatisfiedthattheundertakingisconsistentwiththestandardaccessobligations.

PartVII

TECHNICALREGULATION

Chapter1

Spectrum Assignment

Prohibition on using spectrum without assignment

157. (1) Subject to such exemptions as may be determined bytheMinister by order published in theGazette, no person shall


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(2) TheregulationsmadebytheMinisterundersection158mayprovideforthethirdpartyoperationofanetworkfacilitywhichisthesubjectofanapparatusassignmentbypersonsauthorizedbytheholderoftheapparatusassignment.

Maximum term for an apparatus assignment

168. Anapparatus assignmentshallnotbevalid foraperiodofmorethanfiveyearsfromitsdateofissue.

Class assignment

169. (1) The Commission may issue a class assignment whichconfersrightsonanypersontouseanyfrequencybandorbandsforaspecifiedpurpose.

(2) AclassassignmentissuedunderthissectionmaybesubjecttosuchconditionsastheCommissionmayimpose.

Class assignment to comply with spectrum plan

170. Aclassassignmentshallnotbeissuedunlessitisconsistent

withthespectrumplandevelopedunderthisPart.

Situation where class assignment shall not be issued

171. The Commission shall not issue a class assignment thatauthorizestheuseofthespectrumthatisdeterminedforspectrumassignments.

Spectrum plan

172. (1) TheCommissionmaydevelopaspectrumplaninrespectofanypartorallofthespectrum.

(2) The spectrum plan shall be made available to the public(includinginanelectronicmedia)forafeetobedecidedbytheCommission.

Contents of spectrum plan

173. (1) Aspectrumplanshalldefinehowthespectrumshallbeusedanddefinethemethodologyforassignmentandreassignmentofthespectrum.


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(2)The Commiss ion, in exerc is ing the funct ions under

subsection(1),shalltakeintoaccount

(a) theobjectsoftheAct;

(b) theimpactofthespectrumplanonexistingusers;and

(c) anyapplicableinternationalstandards,conventionsand

agreementsincluding,butnotlimitedto,theInternational

Telecommunication Union and its radio regulations as

agreedtoandadoptedbyMalaysia.

Preferential rights

174. TheMinistermaydeterminethatspecifiedspectrumassignment

and/orapparatusassignmentmayonlybeissuedtoparticularpersons

orclassesofpersonswhosatisfysuchconditionsasarespecified

inthedeterminationpublishedintheGazette.

Dispute about interference

175. ( 1) The Commiss ion may r esolve d is pu te s about

interference.

(2) Theresolutionofdisputesundersubsection(1)shallcomply

withChapter7ofPartV.

Minister may determine spectrum for spectrum assignment

176. (1) The Minis ter may, after taking into account the

recommendation of the Commission, determine that a certainspectrumistobereallocatedforspectrumassignments.

(2) Thedeterminationmadeundersubsection (1)mayinclude

limitsontheamountofspectrumavailable,eithergenerallyorto

particularpersonsorclassesofpersons.

(3) Thedeterminationmadeundersubsection(1)shallbedeemed

toincludethetermthatthespectrumassignmentshallnotexceed

twentyyears.


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Spectrum plan to include procedures for spectrum assignmentand apparatus assignment

177. The spect rum p lan may inc lude procedures for theassignment of spectrum assignments and apparatus assignments

suchas,butisnotlimitedto,thefollowing:

(a) proceduresfortheassignmentofspectrumassignmentsandapparatusassignmentsbyauction;

(b) proceduresfortheassignmentofspectrumassignmentsandapparatusassignmentsbytender;

(c) proceduresfortheassignmentofspectrumassignmentsat

afixedpricetobedeterminedbytheMinister;(d) proceduresfortheassignmentofapparatusassignmentsata

fixedpricetobedeterminedbytheCommission;and/or

(e) aconversionplanfortheconversionofdesignatedapparatusassignmentsintospectrumassignments.

Compulsory acquisition of assignments in determinedspectrum

178. (1) The Minister may direct the Commission to developproceduresforthecompulsoryacquisitionbytheCommissionofassignmentsinadeterminedspectrum.

(2) The Commission may recommend to the Minister thatassignments inadeterminedspectrumbecompulsorily acquiredbytheCommissioninaccordancewithareassignmentofspectrumconsistentwiththespectrumplan.

(3) TheMinistermay,aftertakingintoaccounttherecommendationoftheCommissionundersubsection(2),direct that assignmentsin a determined spectrum be compulsorily acquired by theCommission.

(4) TheCommissionmaypayareasonableamountofcompensationtotheholderofanassignmentwhoseassignmenthasbeenacquiredpriortoitsexpiry,byadirectionmadeunderthissection.

(5) No compensationmaybe payable if an assignment is notrenewed.


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Chapter2

Numbering and Electronic Addressing

Control, planning and administration of numbering and electronicaddressing

179. (1) TheCommissionshallbevestedwiththecontrol,planning,administration, management and assignment of the numberingand electronic addressing of network services and applicationsservices.

(2) TheCommissionmaydelegate anyor all of its functions

underthisChapter.

Numbering and electronic addressing plan

180. (1) TheCommissionshalldevelopanumberingandelectronicaddressing plan for the numbering and electronic addressing ofnetworkservicesandapplicationsservices.

(2) Thenumberingandelectronicaddressingplanmaysetout

ruleswhichinclude,butarenotlimitedto(a) theuseofdifferentnumbersandelectronicaddressesfor

differentkindsofservices;

(b) theassignmentofnumbersandelectronicaddresses;

(c) thetransferofassignednumbersandaddresses;

(d) theuseofassignednumbersandelectronicaddresses;

(e) the portability of assigned numbers and electronicaddresses;

(f) the requirements for network service providers andapplications service providers to maintain a plan forassigning and reassigning numbers and electronicaddresses; and

(g) the rates for the assignment and transfer of numbersandelectronicaddresseswhichm

Documents

Communications and Multimedia Act 1998 _Act 588