Community Matters - May 2018 - Community Care · Download Newsletter for Print ... Somu Email your National ... //ccalvarycare.sharepoint.com/SharedDocuments/Workplace%20Behaviour%20Policy.pdf)

Community Matters – May 2018

In this issue:

Winter is Coming

Employee Referral Competition

2018 Victorian Disability Awards

Love Your Neighbour As Yourself

Pause for Applause

L&D Update

The Mary Potter Story

Snapshots

Recipe of the Month

Download Newsletter for Print (https://www.calvarycare.org.au/community-care/wp-

content/uploads/sites/3/2018/05/Community-Matters-May-2018-Community-Care.pdf)

Winter is Coming

With the changed conditions for autumn and winter we advise all office staff members driving to

and from work and meetings, and Support Workers driving to appointments to take extra care on

the road.

Winter is Coming

This includes allowing extra time, safe driving and vehicle maintenance. For Support Workers, please

speak with your service centre if any of your appointments do not have enough travel time

allocated.

Driving in wet or hazardous weather

It is difficult to see clearly in the rain. To improve safety when driving in wet weather:

Make sure your windscreen is kept clean inside and out. You never know when it might rain

Ensure your windscreen wipers are in good condition

Turn your headlights on in dark and inclement weather. Although you might see the road ahead

of you, it doesn’t mean another driver will be able to see you

Use your air conditioner to prevent your windscreen from fogging up. If you don’t have an air

conditioner, use the heater demister and, if necessary, open the windows.

Remember, it takes much longer to stop when the road is wet, so do not follow another vehicle too

closely when it is raining or if the roads are wet. Increase the gap between you and the car in front

from two seconds to four seconds.

Driving in fog

It is difficult to see clearly when driving in fog. Don’t put your lights on high beam as this only lights

up the fog and makes the road more difficult to see. In fog you should:

Dip your headlights so you can see more easily. Low beam keeps the light on the road and not

directed up into the fog

Drive slowly

Not follow closely behind another vehicle

Use your fog lights if you have them.

Some helpful tips:

Carry an old mattress protector or blanket in your car ready to throw over the roof in a hail

storm. It is also handy to place on the wet ground if you have to change a tyre in the rain.

Even if you can’t use them yourself, check that your jack and tools are where they should be and

the spare tyre has extra air in it.

Buy a small torch and leave it in the front door pocket or glove box ready for emergencies.

Make sure your roadside assistance membership has not expired

Read more on winter driving tips here (https://www.motoring.com.au/tips-for-winter-driving-7383/).

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We’re giving away an iPad to one lucky staff member!


Between 1 May to 30 June, refer a friend, make some extra cash, and all eligible employee referrals

received will go into the draw.

Each referral is one entry and there is no limit on the amount of entries – so enter as many times as

you can!

If you would like to refer someone, and you are an office based staff member, click here: Employee

Referral Form (http://connect.calvarycare.org.au/ID=CCID873760).

If you are a Support Worker, click here: Employee Referral Form

(https://ccalvarycare.sharepoint.com/_layouts/15/guestaccess.aspx?

docid=00fd52ba913a546ffa006595814175713&authkey=AY0k9IopCDRjL2KqISydMQo).

Click here (https://calvary.mercury.com.au/SearchResults.aspx?k=&E=405&C=0&J=0&P=0&I=&S=0) to view current

vacancies.

Successful referrals will still receive a referral bonus. All referrals must meet the selection criteria for

the role they are being referred to.

The winner of the iPad will be drawn on Monday 16 July 2018.

For full terms and conditions on how to participate, please refer to the Employee Referral Policy

(http://connect.calvarycare.org.au/ID=CCID873758) (for office based staff) or Employee Referral Policy

(https://ccalvarycare.sharepoint.com/_layouts/15/guestaccess.aspx?

docid=0d4ad67d3b3c842008421ece618ee2c5f&authkey=AeLtnq3v3tBSnUZtCnHV_Dc) (for Support Workers).

For more information, contact Gloria Toppi at [email protected] (mailto:[email protected])

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The Victorian Disability Awards recognise and honour the achievements and contributions of

individuals, teams and organisations that provide support, leadership, advocacy, service and

education to improve the lives of people with disability living in Victoria.


Calvary Community Care has made its first nomination for the Victorian Disability Awards 2018. “Wechose a Support Worker who demonstrated a real passion for their work and someone who webelieved lives the true values of Calvary and the Little Company of Mary,” said Sharon Neal, Service

Coordinator.

Loredana Saitta has worked for Calvary for over 17 years. In that time she has been involved with a

variety of clients but often chooses to work with people with neurological illness, with high care

needs.

She finds her passion for her work has not dissipated over the years and she still gains a great deal

of personal satisfaction from the personal connection made with the clients and their family.

Loredana reflects on the impact this has on her personal life and how she manages to put the

emotional effect into perspective.

Her belief systems provide her with the personal strength to continue to manage this challenging

work.

As we recognise the incredible achievements of our Support Workers in the community, we

acknowledge that they are the face of Calvary demonstrating our values every day.

Good luck Loredana! The award ceremony is scheduled for August 2018, and we will keep everyone

posted about the outcome.

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Calvary does take bullying, harassment and intimidation very seriously. We will not tolerate these

forms of gross disrespect in any way.


If you missed Cheryl’s email issued on 5 March 2018, below is an excerpt:

I wish to reinforce that staff who wish to speak out will be supported 100% in being heard and the

matter being investigated.

There are several ways for you to speak out and you do not have to confront an individual who may

be the subject of your complaint.

Please also be aware it is important that:

we have a common understanding of bullying and harassment, which is described in detail on

page 2 and 3 of the Workplace Behaviour Procedure

(http://connect.calvarycare.org.au/committees/HR/_layouts/15/WopiFrame.aspx?

sourcedoc=/committees/HR/Shared%20Documents/Workplace%20Behaviour%20Policy.docx&action=default); / SW:

Workplace Behaviour Procedure

(https://ccalvarycare.sharepoint.com/SharedDocuments/Workplace%20Behaviour%20Policy.pdf)

your feelings matter, whether or not the circumstances constitute bullying and harassment. In

responding to the health emergencies and issues of members of our community, the very nature

of our work means that we have to work collaboratively and make decisions that reflect the

opinions of multiple people. Occasions may arise when we feel that our own contributions to

these decisions were overlooked or not properly considered. We can feel disheartened,

disregarded or dismissed when this occurs. These feelings can adversely affect our own

wellbeing, our capacity to collaborate with partners and our own ability to work at our highest

level and it is important that each one has the opportunity to safely share concerns so they may

be addressed.

You may use any of the following avenues at any time to share your concerns or report bullying and

harassment:

Raise the matter formally (in writing) or informally (verbally) with your manager or the next

manager up

Raise the matter confidentially with your local Director of Mission who can direct you to sources

of emotional and spiritual support

Contact your local Human Resources Representative – for Calvary Community Care this is Rashmi

Somu

Email your National Director, Chief Operating Officer Matt Hanrahan or the National CEO Martin

Bowles at [email protected] (mailto:[email protected])

Email or call SpeakOut on 1800 582 551. SpeakOut is a confidential service provided by Optum, a

service paid for by Calvary. Optum also provide a free EAP counselling service for you and your

family members. For more information visit the SpeakOut page on Calvary Connect

(mailto:http://connect.calvarycare.org.au/EmployeeEssentials/Conditions/Pages/Professional-conduct.aspx)or on

Support Worker Connect.

Report the matter directly to the Fair Work Commission https://www.fwc.gov.au/content/rules-

form/application-order-stop-bullying- (https://www.fwc.gov.au/content/rules-form/application-order-stop-

bullying-) who will launch an investigation with Calvary.

The full procedure for reporting and addressing bullying or harassment is outlined on page 4 of the

Workplace Behaviour Procedure (http://connect.calvarycare.org.au/committees/HR/_layouts/15/WopiFrame.aspx?

sourcedoc=/committees/HR/Shared%20Documents/Workplace%20Behaviour%20Policy.docx&action=default)/ SW:

Workplace Behaviour Procedure

(https://ccalvarycare.sharepoint.com/SharedDocuments/Workplace%20Behaviour%20Policy.pdf).

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Pause for Applause Winners - April

Congratulations to April Pause for Applause recipients

Pause for Applause Winners - April

April 2018 Recipients

Heather Field, Support Worker – Taree

Nominated by Wendy Martin, Service Coordinator

A palliative care client has contacted the service centre to compliment Heather for her skills and

expertise in assisting her. The client has explained Heather has helped her maintain her quality of life

and has shown her respect throughout all their interactions. Heather collaborates with the client and

suggests improvements. In a difficult time Heather’s positivity and professionalism has allowed her

to get along so well and this should be acknowledged.

Trudy Bowman, Support Worker – Sydney

Nominated by Stella Despinidis, Service Coordinator

Trudy Bowman was driving to a service and came to a stop due to an accident ahead of her Trudy

Trudy Bowman was driving to a service and came to a stop due to an accident ahead of her. Trudy

realised that she was going to be late and parked her car to the side of the road, then walked 2 km

to attend a service. When the client heard what had occurred they contacted the office and wanted

to thank Trudy stating that she went above and beyond to make sure that client care was attended

to and the client greatly appreciated the gesture.

Rose Foster, Support Worker – Hunter

Nominated by Kyall Coulton, Community Engagement Coordinator

Rose has provided assistance to a fellow Support Worker involved in an accident without hesitation.

This has been a great demonstration of our values in action. Although Rose lives close to where her

colleague lives she still had to drive her home and then in the complete opposite direction and then

back home again, although Rose was paid for the kms and duration of her time, I would still like to

nominate her for the monthly award because this was late Friday afternoon and I think Rose would

have done it even without the pay as she is always helping out the service centre when needed.

Kay Atwell, Support Worker – Melb Metro

Nominated by Amanda Anderson, TL Support Workers

Kay has purchased a mobile phone so that the office can contact her when necessary. Kay has been

with Calvary for 17 years and when asked to purchase a phone, she did her research and purchased

one that she will be able to use. For Kay and many of the Support Workers who started with Calvary

many years ago, the purchase of a phone was a positive and significant improvement to the way in

which Kay will be able to work in the future.

All April 2018 Monthly Nominees

Name Service Centre/ Department Value Category

Daniela Savaiinaea Hunter Region Healing – Building Relationships

Heather Field Taree Healing – Building Relationships

Rose Foster Hunter Region Hospitality – Promoting Connected

Trudy Bowman Sydney Respect – Care for All

Rose Foster Hunter Region Respect – Care for All

Sherrie Hunter Melbourne Respect – Care for All

Kay Atwell Melbourne Stewardship – Striving for Excellen

Recipients for “On the Spot” Awards April 2018

Employee Name Team/Region Value Category

Kim Anslow Hunter Region Healing – Building Relationships

Debra Brennan Hunter Region Healing – Building Relationships

Natalie Gurney Hunter Region Healing – Building Relationships

Jacqui Morabito Melbourne Healing – Building Relationships

Christabel Acquah Sydney Healing – Building Relationships

Jovanka Stanojevic Accounts Receivable Hospitality – Promoting Connect

Andrew Gregg Adelaide & Southern Fleurieu Hospitality – Promoting Connect

Rose Foster Hunter Region Hospitality – Promoting Connect

Kayleen Cornall Hunter Region Hospitality – Promoting Connect

Aimee Holt Hunter Region Hospitality – Promoting Connect

Anthony Hall ICT Hospitality – Promoting Connect

Yin Bo Melbourne Hospitality – Promoting Connect

Angela Bahler Melbourne Hospitality – Promoting Connect

Anne-Marie Mahony Melbourne Hospitality – Promoting Connect

Bricky Perera Melbourne Hospitality – Promoting Connect

Con Skordilis Melbourne Hospitality – Promoting Connect

Craig Elkins Melbourne Hospitality – Promoting Connect

Gabby Staffa Melbourne Hospitality – Promoting Connect

Gary Drew Melbourne Hospitality – Promoting Connect

Giles Raphael Melbourne Hospitality – Promoting Connect

Jacqui Morabito Melbourne Hospitality – Promoting Connect

Jannette Ayres Melbourne Hospitality – Promoting Connect

Jasmine Jovicic Melbourne Hospitality – Promoting Connect

Kay Doyal Melbourne Hospitality – Promoting Connect

Linda Lamb Melbourne Hospitality – Promoting Connect

Madeleine Schoffelen Melbourne Hospitality – Promoting Connect

Margaret Bell Melbourne Hospitality – Promoting Connect

Marsa Chotper Melbourne Hospitality – Promoting Connect

Maureen Carlson Melbourne Hospitality – Promoting Connect

Kylie Wooderson Office Induction and Support Hospitality – Promoting Connect

Bianca Smith Shepparton Hospitality – Promoting Connect

Sherrie Guy Shepparton Hospitality – Promoting Connect

Susan Parmaxidis Sydney Hospitality – Promoting Connect

Karen Chan Sydney Hospitality – Promoting Connect

Mark Hardy Tasmania Hospitality – Promoting Connect

Basia Pinkowski Hunter Region Respect – Care for All

Jacquie Hackman Melbourne Respect – Care for All

Melissa Pestell Melbourne Respect – Care for All

Damian O’Hare Shepparton Respect – Care for All

Linda McDonald Shepparton Respect – Care for All

Sonya Wyles Hunter Region Stewardship – Striving for Excell

Margaret Haynes Hunter Region Stewardship – Striving for Excell

Michelle Bennett Hunter Region Stewardship – Striving for Excell

Kerry Angel Hunter Region Stewardship – Striving for Excell

Chris Rees Hunter Region Stewardship – Striving for Excell

Emma Mason Melbourne Stewardship – Striving for Excell

Hasini Rana Melbourne Stewardship – Striving for Excell

Kay Atwell Melbourne Stewardship – Striving for Excell

Lois Dunning Shepparton Stewardship – Striving for Excell

Tina Daley Tasmania Stewardship – Striving for Excell

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L&D Update

L & D had their first Lunch and Learn for the year. This month’s topic was based on the FISH

philosophy with the aim to bring enthusiasm within the workplace.

L&D Update

The Fish is a philosophy, created in 1998 (is not an acronym other than being modeled after the Pike

Place Fish Market in Seattle and is a technique to make individuals happy and encourages employee

engagement in the workplace.

The concept was well received with participants keen to implement a ‘playful’ concept within their

own teams.

For those who missed it, there a four main practices:

1. Be emotionally present for people to improve relationships

2. Be naturally creative, enthusiastic and have fun in everything you do

3. Delight people by making their day special

4. Take responsibility for your choices in life

L & D would love to hear your suggestions about topics of interest to you. Please email

[email protected] (mailto:[email protected])

Support Worker Education Days have been going well with the feedback from all staff that it is an

enjoyable and interactive day that is very relevant and has a practical application to their work.

Some of the feedback has been “it was fantastic”, “I appreciated the way she understood how much

we already know and added to this…”, “everything was well presented… she (the trainer) was very

encouraging and informative.”

First Aid training for Support Workers has commenced and being delivered by Learning and

Development. It is a very practical hands on course with the emphasis on gaining confidence and

skills and feeling comfortable with the equipment There has been some creative use of bandages

skills and feeling comfortable with the equipment. There has been some creative use of bandages

along the way but it has all resulted in a positive learning experience.

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Chapter 5 – A Spiritual Journey


Although it hadn’t necessarily worked out as she intended, Mary’s time with the Sisters of Mercy in

Brighton confirmed her sense of religious calling. What wasn’t clear, was the form that this would

take. In addition to the Sisters of Mercy, Mary also considered the Carmelite Community – but she

found the idea of a wholly contemplative order, quite unsettling. On a positive note, her time with

the Sisters of Mercy did provide Mary with a very strong basis for her future life of prayer.

Mary’s return home after leaving Sisters of Mercy, coincided with two significant events in her life.

Her spiritual director of many years, Bishop Grant, died suddenly in Rome just before she returned

home. The Bishop who had guided, counselled and supported her on her path to a religious vocation

was now gone, potentially when she needed him most, especially in the face of staunch opposition

from her mother, to follow her calling.

Mrs Potter, who had missed Mary acutely whilst she was in the convent at Brighton, was extremely

vocal that she would not be permitted to leave her (Mrs Potter) again, stating, “ …God restored her

to me … She was a year and a half at the convent. I consider she was given back to me, so, God

helping me, not again will I part with her.”

This created tension on the home front and Mary felt frustrated by her mother’s possessiveness.

Although it took some time for her to recover her health, when she was able, she sought refuge in

philanthropic works in the Portsmouth and Southsea districts. Such activity gave Mary the

opportunity to practice the virtues of a spiritual life with active charity and the scope to demonstrate

love of neighbour. Her focus on prayer, established with the Sisters of Mercy, fostered, but as her

visits to the poor and sick continued, she found herself drawn particularly to pray for the dying.

As Mary’s spiritual journey continued, she was drawn to the French School of Spirituality and in

particular the writings of De Montfort for whom living in imitation of the Virgin Mary was the

exemplar of Christian life. In this spiritual pathway, Mary found a real sense of direction and purpose.

As she tried to live her life in the “spirit of Mary” she sought the guidance of a spiritual director and

chose a priest new to her area, Monsignor John Virtue. It was to be a critical decision and one that

ld b i fli i d l d i d d i i f h b li f

would bring conflict, antagonism and eventual condemnation and derision of her beliefs.

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Snapshots

See what some of our offices are up to around the country.

Snapshots

Looking sharp! The Gippsland staff promoting the Calvary uniform.

From L-R: Cheree Smith- Case Manager, Janis Davidson – CSO, Mary Lloyd- CSO, Linda Lloyd –

Service Coordinator and Jannine Janiw – Care Coordinator.

Congratulations! Zinnia Lobb, Case Manager, based in Adelaide, graduated last month in a Graduate

Certificate in Disability Studies.

The Manning Taree office exhibited at the Seniors Week Expo. Held at the Old Bar Mens Shed, this is

an annual event that has grown to over 40 exhibitors this year. There were representations from

most local aged care providers retirement communities local community services groups

most local aged care providers, retirement communities, local community services groups,

health/allied health providers and NBN news.

“We had many enquiries from the public and it was interesting to note the questions surrounding thewhole My Aged Care experience,” said Wendy Martin, Service Coordinator.

The Melbourne Social Club held a lunch time bbq for staff at Head Office last week.

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Calvary Recipe of the Month

Similar to a crustless quiche, this no fuss meal is quick and a light meal on its own, or a filling meal

with vegetables or salad.

Calvary Recipe of the Month

Yields: 12-15 slices

Start to finish including baking time: 45 mins

Ingredients

Quick Links Service Links & Portals

Calvary Website(https://www.calvarycare.org.au)

My Kiosk Portal(https://mykiosk.calvarycare.org.au/kiosk/interface/login.aspx)

eLearning Portal(http://calvary.e3learning.com.au/)

Employee Assistance Program (EAP)

Confidential counselling and wellbeing support is available to all

employees and their eligible, immediate family members.

Call 1300 361 008

(tel:1300361008)

Ingredients

375 g zucchini, finely grated

1 large onion, finely chopped

3 rashers bacon, finely chopped

1 cup grated cheddar cheese

1 cup self-raising flour

1/2 cup vegetable oil

5 eggs

salt, pepper

parsley sprig, to garnish

Method

1. Preheat oven to 180°C (160°C fan-forced).

2. In a large bowl, combine zucchini, onion, bacon, cheese, sifted flour, oil, and lightly beaten eggs.

Season with salt and pepper.

3. Pour into a well-greased lamington tin (16cm x 26cm).

4. Bake for about 30-40 minutes, or until well browned.

5. Cut into squares and garnish with parsley, if desired, before serving.

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