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monitor EvergreenHealth Medical Center in Kirkland, including Hospice and Home Care Primary Care in Canyon Park, Duvall, Kenmore, Redmond, Sammamish and Woodinville EvergreenHealth Nurse Navigator & Healthline 425.899.3000 Keeping Promises: Stories of Breakthrough Care from EvergreenHealth 2011 Community Annual Report for EvergreenHealth and EvergreenHealth Foundation WWW.EVERGREENHEALTH.COM 24-Hour Emergency Care in Kirkland and Redmond Specialty Practices: 12 in Kirkland 2011 HealthGrades: Distinguished Hospital for Clinical Excellence Outstanding Patient Experience Award Stroke Excellence Award Pulmonary Care Excellence Award Critical Care Excellence Award Gastrointestinal Care Excellence Award General Surgery Excellence Award Maternity Care Excellence Award EvergreenHealth Recognized for its Mission of Care and Service Urgent Care in Redmond and Woodinville

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Page 1: Community Report - 2011

monitor

EvergreenHealth Medical Center in Kirkland, including Hospice and Home Care

Primary Care in Canyon Park, Duvall, Kenmore, Redmond, Sammamish and Woodinville

EvergreenHealth Nurse Navigator & Healthline 425.899.3000

Keeping Promises: Stories of Breakthrough Care from EvergreenHealth

2011 Community Annual Report for EvergreenHealth and EvergreenHealth Foundation

WWW.EVERGREEN H EALTH.COM

24-Hour Emergency Care in Kirkland and Redmond

Specialty Practices: 12in Kirkland

2011 HealthGrades:Distinguished Hospital for Clinical ExcellenceOutstanding Patient Experience AwardStroke Excellence AwardPulmonary Care Excellence Award

Critical Care Excellence AwardGastrointestinal Care Excellence AwardGeneral Surgery Excellence AwardMaternity Care Excellence Award

EvergreenHealth Recognized for its Mission of Care and Service

Urgent Care in Redmond and Woodinville

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TABLE OF CONTENTS

INTRODUCTION

03 Keeping Promises AlDeYoung,ChairmanoftheBoardofCommissioners,andRobertMalte,CEO

04 Introduction: Stories of Breakthrough Care from EvergreenHealth

MONITOR FEATURE

05 “I’m Here Today Because EvergreenHealth Saved My Life”

COMMUNITY ANNUAL REPORT FEATURES

06 EvergreenHealth Continues to Receive National and Regional Recognition

07 We Are Committed to the Best Patient Experience

08 EvergreenHealth’s People: Delivering High-Quality, Compassionate Care 24/7

10 Innovation Stewardship Makes EvergreenHealth a Technology Leader

12 Growing Along with the Community

14 EvergreenHealth: In the Community

16 Stewards of the Levy Funds: Meeting Community Needs

EVERGREENHEALTH FINANCIAL STEWARDSHIP

18 Key Financial Measures

19 2011 Revenues and Expenses, 2011 Statistics

EVERGREENHEALTH FOUNDATION

20 Message from the Foundation Board and Executive Director

21 Doing Great Things: Barbara and Elling Halvorson

22 List of Donors

25 2011 EvergreenHealth Foundation Trustees

26 EvergreenHealth Foundation Financial Statement

EVERGREENHEALTH BOARD OF COMMISSIONERS

27 Board Members and Administration

2EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

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3 EVERGREEN MONITOR//Spring2012

When it comes to your health and well-being, we are here, every day, to help you break through.

Sincerely,

Al DeYoung Robert Malte Chairman, Board of Commissioners Chief Executive Officer

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer20123

Dear Friends of EvergreenHealth,

Keeping Promises: Stories of Breakthrough Care from EvergreenHealth

WhenEvergreenHealthwasformed40yearsagoasthepublichospitaldistrictontheEastside,wemadeapromisetothepeopleofthiscommunitytobewisestewardsoftheresourcesentrustedtousfortheirhealthcareandwell-being.The2011CommunityAnnualReportforEvergreenHealthisouraccountofsomeofthemanyspecialprogramsandservicesthathavekeptthatpromiseandledtobreakthroughsinthecareofourcommunityinthepastyear.

Everydaywehearstoriesabout“breakthroughs”thatofferincrediblenewopportunitiesandexperiences—breakthroughsintechnology,inscience,inresearch,inresources,andmore—afterwhichourlivesareneverquitethesame.AndEvergreenHealthispartofthosebreakthroughs:inourpioneeringroboticsurgeries,inthenationalrecognitionofourclinicalexcellenceandsafety,inouruseofcomputer-assistedtechnology.

Perhapslessdramatic,butneverthelessjustaslifechanging,arethebreakthroughsforourpatientsthatoccuratEvergreenHealtheveryday.ThisspecialeditionofMonitor,whichisalsoour2011CommunityAnnualReport,containsstoriesofsomeofthosebreakthroughsinthecareweprovideforthepeopleofourcommunity,inthetechnologiesweoffer,inourcommunity’saccesstoourservicesandtheexperienceofhealthcare,intheclinicaloutcomesweachieve,andinourconnectionstoourcommunity.

Thesearestoriesofeverydaybreakthroughsthat,toourpatientsandtheirfamilies,arelifechangingtothemandhardlyfeel“everyday.”Andthesearethestoriesofthe4,400physicians,providers,staff,volunteers,communityadvisors,andBoardmemberswhoarededicatedtofulfillingthepromiseofEvergreenHealth:“Working together to enrich the health and well-being of every life we touch.”

Al DeYoung, Chairman, Board of Commissioners Robert Malte, Chief Executive Officer

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4EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

In this issue of Monitor we present our 2011 Community Annual Report, Keeping Promises: Stories of Breakthrough Care from EvergreenHealth.

INTRODUCTION

This year marks EvergreenHealth’s 40th anniversary of providing care to our community, and our report is an account of our stewardship of the resources you have entrusted to our care and our fidelity to our mission: to advance the health of the communities we serve through our dedication to high-quality, safe, compassionate, and cost-effective healthcare.

Today,wecallthat“breakthrough”care.Ourdutyasyourstewardsistobringtogethertheclinicalquality,professionalexpertise,andhighlypersonalizedservicethatarerequiredtodeliverbreakthroughcare.Asyouwillread,providingyouwithbreakthroughcareisthestoryofourpeople—ourphysicians,providers,employees,andvolunteers—thetechnologiestheyemploy,theaccesstoourservicesthattheyofferthroughnewfacilities,theexperiencestheycreateforpatientsandfamilies,theirinvolvementinourcommunities,andtheawardstheyhaveearned.Youcanseeourbreakthroughcare,too,inthecompassionatecarewecontinuetoprovidethroughourlevy-fundedprogramssuchastheEvergreenHealthNetworkandtheHealthcareAccessprogram.

Asthestoriesinourreportshow,withthehelpandsupportofourcommunities,wehavecomeaverylongwayinthe40yearssinceEvergreenHealthbeganasasmall,two-storycommunityhospital.WewillgoevenfartherthroughnewinitiativessuchasourstrategicpartnershipwithVirginiaMasonandourpartnershipwiththeSeattleCancerCareAlliance.Inshort,wewillcontinuetogrowcapabilitiesandcapacitycarefullytoalwaysbeaninclusivecommunityhealthsystemthatisyourmosttrustedsourceforhealthcaresolutions.

FEATURES//BreakthroughCarefromEvergreenHealth

1967 VotersapprovetheformationofKingCountyPublic HospitalDistrictNo.2.Thirty-fiveacresoflandare purchasedat$6,500/acreforthehospitalsite.1972 OnMarch9thEvergreenGeneralHospitalopens.1982 Hospital’s3rdfloorcompleted.1984 Hospital’s4thflooriscompleted.Newfamily maternitycenterandLevelIInurseryopens.1986 NewEmergencyDepartment,CriticalCareUnit, andauditoriumopens.Hospital’snameischanged toEvergreenHospitalMedicalCenter.1991 EvergreenHospiceCenteropens.1992 NewFamilyMaternityCenter,SurgeryCenter andMRIopens.1994 EvergreenProfessionalCenteropens.1996 FamilyMaternityCenternamedthefirstbaby-friendly hospitalintheUnitedStatesbyUNICEF.2002 EvergreenSurgeryandPhysiciansCenteropens.2007 Evergreen’snewEmergencyDepartmentand SilverZoneToweropen.

2008 Evergreenreceivesnationalrecognition asaprimarystrokecenter.2009 daVinciroboticsurgeryandmammography coachintroduced.2009 RankedintheTop5%ofnation’shospitalsfor clinicalexcellence.2010 RankedintheTop5%ofnation’shospitalsfor clinicalexcellence.2011 RankedintheTop5%ofnation’shospitalsfor clinicalexcellence.2011 3Ddigitalmammography(tomosynthesis) introduced.WoodinvilleandRedmondMedical Centersopened.ReceivedOutstandingPatient ExperienceAwardandrankedintheTop10%of hospitalsnationwideforoverallpatientsatisfaction.2012 RankedintheTop5%ofnation’shospitalsfor clinicalexcellence.2012 Robotic-assistedjointreplacementsurgery, MAKOplasty,introduced.EvergreenHealth celebratesits40thanniversary.

Celebrating 40 Years: Highlights of Our History

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5EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

Themajorityofpatientsareintheir40sand50s,workingpeoplewithfamilies,mostoftenwithoutinsurance.“Wehelpthemovercomeavarietyofobstaclesonthepathtohealth—whetherit’saccesstogoodnutritionormedicine,oratranslator,”Greenexplains.

Greensaysthat68percentofProjectAccesspatientsneedoneoffourspecialties:cardiology,GI,generalsurgeryororthopedics.“They’repeoplewhoperhapshavenothadgoodcarebecausetheyhaven’thadaregularprimarycarephysicianorgoodinsurance,”sheexplains.“Sosomethinglikebloodpressuredoesn’tgetmonitored,anditturnsintoahugeproblem.We’reahealthcoachandnavigatorofthiscomplexhealthcaresystem.”

DwightSchmidtsawfivedifferentEvergreenHealthspecialists,andcontinuestobemonitoredbyEvergreenHealth’sheartfailureclinic.SincelastJune,theclinicstaff hashelpedSchmidtmanagehismedication,nutritionandweight-lossefforts.

“Andsofar,sogood.Today,Schmidtsays,“thedifferenceislikenightandday.NowIcanwalkupthestairs.Myheartisn’tpounding.”He’slosingweight,slowlybutsurely.Andhedoesn’ttakeanyofitforgranted.“I’mheretoday,”hesays,“becauseEvergreenHealthsavedmylife.”

For more information on Project Access at EvergreenHealth, call 425.899.3200.

In May 2011, after battling weeks of ill health, 54-year-old Dwight Schmidt blacked out while walking up the stairs. Unemployed, uninsured and scared, Schmidt recalled a previous EvergreenHealth Monitor story about King County Project Access … and wondered if it could help him.

ProjectAccessisanEvergreenHealthlevy-fundedprogramthathelpseligiblepatientsfindthecaretheyneedbutcan’taffordduetobarrierssuchasnothavinginsurance.

DwightSchmidtwasmatchedwithaprimarycarephysicianwhoencouragedhimtoheadtoEvergreenHealth’sEmergencyDepartment.There,hewasdiagnosedwithanabnormalheartrhythmandcongestiveheartfailure.After11daysinthecardiologyunittostabilizehisbloodpressureandheartrate,Schmidtunderwentaprocedurethatshockedhisheartbackintoanormalrhythm.

“WhatIheareverydayisthatweprovidehope,”saysCherieGreen,EvergreenHealth’sProjectAccessDirector.

FEATURES//BreakthroughCarefromEvergreenHealth

I’m Here Today Because EvergreenHealth Saved My Life

Pictured above:Dwight Schmidt, Bothell

Pictured right:Cherie Green, Project Access Director

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer20125

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6EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

FEATURES//BreakthroughCarefromEvergreenHealth

At EvergreenHealth, our priority is providing patients with the best possible care and experience when they visit our facilities. National recognition of EvergreenHealth off ers patients an objective evaluation of the quality of our care, a means to compare the quality of care at diff erent hospitals, and one way of helping you choose where to receive care.

In2011,EvergreenHealthreceivednumerousnationalandregionalawardsandrecognitions,inparticular,fromHealthGrades,oneofthenation’sleadingprovid-ersofindependenthospitalratings.TheHealthGradesHospitalQualityinAmericastudyranks5,000U.S.hospitalsonanumberofmeasures.TobeconsideredforHealthGrades’sdesignationsofexcellence,hospitalsmustmeetstandardrequirementsforpatientvolumes,qualityratings,andtherangeofclinicalservicesprovided.

In 2011, EvergreenHealth achieved the following honors from HealthGrades:

• Distinguished Hospital for Clinical Excellence. EvergreenHealth is rated among the top 5% of hospitals nationwide for clinical excellence;EvergreenHealthisoneofonlythreehospitalsinWashingtonstate,andtheonlyPugetSoundareahospital,toachievethisdesignation.EvergreenHealthisalsotheonlyWashingtonstatehospitaltoreceivethishonorforthepastthreeconsecutiveyears(2009-2011).

• Outstanding Patient Experience Award. EvergreenHealth is ranked in the top 10% of hospitals nationwide for overall patient satisfaction.

• HealthGrades Excellence Awards. These awards indicate that EvergreenHealth ranks in the top 10% of hospitals in the nation for these services:

– Stroke:EvergreenHealthranksamongthetop5%ofhospitalsinthenationforthesecondyearinarow.

– Maternity Care: EvergreenHealthistheonlyKingCountyhospitaltoreceiveboththeMaternityCareExcellenceAwardanda5-starratinginGynecologicSurgery.

– Pulmonary Care

EvergreenHealth Continues to Receive National and Regional Recognition

– General Surgery

– Critical Care

– Gastrointestinal Care

• HealthGrades Recognitions rank hospitals against others in their state for specifi c services. Many EvergreenHealth clinical areas are among the top programs in Washington state:

– #1forTreatmentofStroke (2 years in a row)

– #2forGeneralSurgery

– #2forGastrointestinalServices

– #2forGastrointestinalSurgery

– #3forOverallPulmonaryCare (2 years in a row)

–#4forCriticalCare

– #5forSpineSurgery

• 5-starratings:ManyEvergreenHealthprogramshavereceivedHealthGrades’s5-starratingsformultipleyearsinarow,includingMaternityCare(8years),TreatmentofStroke(2years),GIbleed(3years),Pneumonia(6years),Sepsis(2years),RespiratoryFailure(2years),andAppendectomy(3years).A5-StarratingisthehighestgivenbyHealthGrades.Itrepresentsthetop,approximately,10-15percentofhospitalsnationwide.

EvergreenHealth programs have also been recognized by national health organizations, including:

• AmericanStrokeAssociation,BronzePerformanceAchievementAwardforStrokeProgram,thehighestawardpossibleforanewprogram

• AmericanSocietyforMetabolic&BariatricSurgery,BariatricSurgeryCenterofExcellenceDesignation

• AmericanDiabetesAssociation,DiabetesProgramRecognition.

One hundred and eleven of our physicians have been recognized among the Seattle area’s best by Seattle, Seattle Metropolitan, 425, and U.S. News & World Report.

For more information on EvergreenHealth’s recognition and awards, visit www.evergreenhealth.com/recognition.

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7EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

Themostimportantmeasureforus,however,iswhatourpatientssayaboutusandwhetherEvergreenHealthistheirchoicefortheirfamiliesandfriends.Here’swhatsomeofourpatientshavehadtosayabouttheirexperienceatEvergreenHealth:

“Mystaytherewasfantastic.Thehospitaldideverythingwithinitsmeanstoaccomplishthemissionandtaskathand,whichwasmyhealth.Theydidagreatjob.Ican’tthinkofanythingIcouldchange.”

“Iwasreallyverypleasedwithyouguys.Youarethebestintheworld!Ihaveneverbeentreatedthatgreat.Iamtellingallmyfriendstogotoyourbeautifulhospital.”

“Ican’tthinkofanythingthattheydidn’tdothattheyshouldhavedone.Notathing.Everythingwasjustmarvelous,anditwasthemiddleofthenightoccasionanddifficultforeverybody,andtheywerejustfantastic.”

“Everyoneof[thestaff]waswonderful;thiswasthemostamazingstayIhaveeverhad.”

“IfeltthatIgotthebestcareeveranddidnotwanttoleave.IamsoimpressedbythewholeoperationthatIamwritingalettertotheCEOsoonandtellinghimwhatagreathospitalhehas.”

Wethankallofyouwhowrotetousin2011,andweappreciateallofyourcomments.Theyhelpuscontinuetoprovidethebestpossiblecareandservicetoyouandyourlovedones.TocommentonourCommunityAnnualReportoranyotherexperienceyouhavehadwithEvergreenHealth,[email protected].

At EvergreenHealth, we are committed to providing our patients with the best possible experience, and in 2011, we received the Outstanding Patient Experience Award from HealthGrades, one of the nation’s leading providers of independent hospital ratings.

How We Ensure the Best Possible Experience Wefocusonserviceandstrivetomeetpatientneedswithtimelyappointments,understandablebilling,immaculatefacilities,andskilledandcaringstaff.

Weknowthatprovidingthebestpossibleexperienceforourpatientsmeans:

• Beingagoodemployersothatourstaffisfullyengagedintheirwork,whichishelpingyoureturntohealth

• Partneringwithourphysicianstoprovidetheservicesyouandyourfamilyneedtospeedyourrecovery

• Listeningtoourpatients.

Wegatherfeedbackdirectlyfromourpatientsandrespondbyconstantlylookingforwaystoimproveourservicesandfacilities,andwelookatotherorganizations,likehotels,tolearnthebestpracticesofservice-mindedindustries.Wearehonoredthatourpatientloyaltyisthehighestinthestate,accordingtoHospitalCompare,with81%ofpatientslikelytorecommendus.

We Are Committed to the Best Patient Experience

FEATURES//BreakthroughCarefromEvergreenHealth

Pictured above (left to right):Mincha Molina, PatientAmy Hoing, MD, Canyon Park Primary Care

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer20127

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8EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

Thesecrettogettingthatkindofconsistent,high-qualitycarefromsomanydifferentpeopleistheEvergreenHealthculture.Dr.JackHandley,MedicalStaff President,callsthatcultureacombinationof

“high-touchandhigh-tech.”“Wearegiftedwithhighlyqualifiedmedicalstaff who

bringbothahigh-touchexperienceforthepatientandthekindofexpertiseandhigh-techsupportthatenablesthemtodeliverthebestqualitycare,”hesays.

“Thisisahospitalthatreallycaresaboutthepatient’stotalexperienceofcareandnotaboutjustfixingaproblem.You’renotadiagnosisorasurgery.Weprovidegreatmedicalcarewithgreatclinicaloutcomes,butwealsoreallycareaboutboththepatient’sandthefamily’sexperience.Muchofthecreditgoestoourgreatnursingstaff whoprovideoutstandingcarewhileensuringthattheemotionalneedsofthepatientandfamilyaremet,”saysDr.Handley.

EvergreenHealth’speopleshowtheircareforthepatientandfamily’stotalexperiencebecausetheyareselected,inpart,fortheir“fit”withEvergreenHealth.SaysKathleenGroen,RN,DirectorofHumanResources,

“Agoodfitissomeonewhohastherightamountofexperience,therightamountofeducation,andcertainqualitiesthatdefineEvergreenHealth.Welookforcompassion.Welookforrespect;peoplewhorespectthetremendouslyimportantworkthatEvergreenHealthdoeseverydaywhenpeopleentrusttheirfamilymembersorthemselvestoourcare.Welookforexcellence.Welookforpeoplewhoknowhowtocollaborate.Youknow,thisisavillage.Thisisateam.Wecan’tdoitalone.Thenwelookforthosefolkswhoweknowwillbeaccountable.”

Volunteers,too,havetofittheEvergreenHealthculturetodotheirjobofsupportingstaff andhelpingextendthequalityofcare,accordingtoMarciaLong,CAVS,

The awards EvergreenHealth achieved last year say it: EvergreenHealth delivers breakthrough care. For example, the Clinical Excellence and Outstanding Patient Experience awards from HealthGrades put EvergreenHealth in the top 5% and top 10% of hospitals nationwide respectively.

Providingthatkindofcareisthejobofthemorethan4,400peopleofEvergreenHealth—the930physiciansandprovidersonitsmedicalstaff,the2,400employees,the1,100volunteers—andseventherapydogs.

EvergreenHealth’s People: Delivering High- Quality, Compassionate Care 24/7

Pictured above (left to right):Lenore Apigo, RN, MedSurg Manager;Debra Ghazan, RN, Orthopedics / Spine / Neurology Manager; Nancee Hofmeister, Vice President & Chief Nursing Officer; Michelle Reesh, RN, Oncology Manager;Kim Koegel, RN, Progressive Care Unit Manager;Anne Kinnaman, Acute Care Services Director;Marta Grapensteter, RN, Critical Care Manager

FEATURES//BreakthroughCarefromEvergreenHealth

Jack Handley, MD,Medical Staff President

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9EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

DirectorofVolunteerServices.“Eventhoughourvolunteersdon’tdodirectpatientmedicalcontact,theyareprovidingtimeforthestafftodotheirworkwhilethevolunteershelpsupportthembydoingothertasks,”saysLong.

Volunteersdohelpshapethepatientexperienceinotherways.“AvolunteerisoftenthefirstlookatEvergreenHealthapersongetswhentheywalkinthefrontdoor.Theyseethevolunteersattheinformationdesk,whogreetthem,helpthemfindwherethey’regoing,walkthemtotheirdestination,getthemawheelchair,makesuretheydon’tgetlost.Sothefirsttimeapersonwalksinthedoor,usuallyscaredandnervousbecausethey’reinpainortheirlovedoneisinpain,asmilingvolunteerfacereally,reallyhelpscalmthemandmakesthemfeelassured,andthat’sourrole,”saysLong.

OnceEvergreenHealthgetsthepeoplewiththerightfit,itworkshardtokeepthem.Onemethodistomeasure“employeeengagement”andthentakestepstoincreaseengagement,accordingtoChrissyYamada,SeniorVicePresidentforHumanResourcesandChiefFinancialOfficer.EvergreenHealthdefinesemployeeengagement

astheextenttowhichemployeesarepassionateabouttheirwork,emotionallycommittedtotheirorganizationandtotheircoworkers.

EvergreenHealth,shesays,startedmeasuringemployeeengagementinNovember2010tocreateabenchmarkformeasuringchanges.Thegoaliscontinuouslyimprovingengagementscoresasmanagementrespondstoconcernsuncoveredinanannualsurvey.“Weembedemployeeengagementactionplansaspartofourorganizationalgoalstocontinuouslyimproveengagement,”saysYamada.

“WhenyouseeourHealthGradescoresgoup,atthesametimewealsohaveseenourengagementscoresgoup,”Yamadapointsout.

TheMedicalStaffOfficeworkstoensuretherightfitbetweenthemedicalstaffandtheEvergreenHealthculturethrougharigorouscredentialingprocessandbyaunique“on-boarding”process,saysDianeKovar,ManageroftheMedicalStaffOffice.“Physicianandprovideron-boardingisaverypersonalone-on-onediscussionbetweeneachnewlycredentialedphysicianorproviderandthePresidentoftheMedicalStaffandtheChiefMedicalOfficer.ThediscussionfocusesexclusivelyontheEvergreenHealthculture,itsmission,vision,andvalues,”Kovarsays.

Oneofthosestandardsis“excellence,”especiallyinclinicaloutcomes.Toensureclinicalexcellence,saysDr.Handley,“Werecruitandretainthebestandmostqualifiedphysiciansandhealthcareproviders.Wehaveanoutstandingmedicalstaffthatranksamongthebestintheregion.Wealsohavecreatedclinicalprotocols—whetherit’sfordiabetes,hipfractures,orcongestiveheartfailure—thatusethelatestmedicalliteraturetocreatewhatisthebestwayofpracticinganddeliveringcare.Wethenensurethoseprotocolsarefollowedsothatallpatientsaretreatedinthebestmannerandgetwellasquicklyaspossible.”

Qualitycarefinallycomesdowntowhathappensatthebedside.“Thenursesandthehealthcareteamareallinteractingwithpatientsandtheirfamiliestomeetnotjustthecareneedsprescribedbytheproviderandtheinterventionsthatnursesareabletodo.Wearereallycaringforthewholepersonwithinnursing,”saysNanceeHofmeister,VicePresidentandChiefNursingOfficer.“Wearenotjustmeetingtheirphysicalneeds.We’remeetingtheiremotionalneedsandspiritualneedsinaholisticway.Whenyoutreatsomebodyinthatholisticfashionthat’swhenyouachieveexcellence.Wecareforthewholepatientandthewholefamily,whomeverthepatientconsiderstheirfamilytobe.”

FEATURES//BreakthroughCarefromEvergreenHealth

Chrissy Yamada, Senior Vice President, Human Resources, Chief Financial Officer

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer20129

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10EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EvergreenHealth is a leader in these technological breakthroughs, starting with minimally invasive surgery, where smaller incisions create less bleeding and tissue damage, resulting in faster recovery times and better patient outcomes. Our goal in surgery relies on these innovations to help us keep our patients safer while allowing them to go home sooner.

ToassistEvergreenHealthinstayingontheleadingedgeofsurgicalinnovation,manynewsurgicaltechnologieswereadoptedorexpandedin2011.Theseinclude:

Computer-assisted spine navigation.InMarch,EvergreenHealthbecamethefirstPugetSoundhospitaltousenewspinenavigationtechnologytoscanapatient’sbodyanduseacameratoassistwithprecisepositioningofsmallersurgicalinstrumentsforgreateraccuracyandabettersurgicaloutcome.Traditionalspinesurgery,withlongincisionsandsignificanttissuedamage,isreplacedwithcomputer-navigatedsurgerythatallowssurgeonstoperfectlyplacespinalscrewsusingalessinvasiveandmoreprecisemethod.

Innovation Stewardship Makes EvergreenHealth a Technology Leader

EvergreenHealthDirectorofSurgicalServicesDebbieBrowncallsroboticsandtechnologyintheoperatingroom“anewfrontier.”“It’samazingwhatwe’reprovidinginoperatingroomswithinnovativesurgicaltechnologiesthatgivepatientsfasterrecoverytimes,”shesays.

Pictured above: Sean Kincaid, MD

Pictured right (left to right):Sonja Ihler, RN; Harlan Shinn, ST; Debbie Brown, RN, MBA; Jeffrey Roh, MD

FEATURES//BreakthroughCarefromEvergreenHealth

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SYSTEM-WIDE INNOVATIONS

EvergreenHealthmadesystem-widetechnologyinnovationsin2011aswell.InMay,theComputerizedPhysicianOrderEntry(CPOE)systemwentlive.Withit,physiciansenterinformationdirectlyintoanelectronicmedicalrecord,orEMR.Eliminatinghandwrittenordersmeanseliminatingtranscriptionerrors,accordingtoJamieTrigg,EvergreenHealth’sDirectorofInformationTechnology.

“TherearesignificantsafetyaspectstoCPOE,”hesays.“Medicationtranscriptionerrorsarealmostnon-existentnow.Medicationandtestordersareenteredelectronically,sotheyareadministeredmorequickly.Patientsgetexactlywhattheirdoctorordersandgetcarefaster.Ouraveragepharmacymedicineordertimeisdownfromonehourtolessthan20minutes.”

AdoptionofCPOEbyEvergreenHealthphysicianshasexceededexpectationswith87%alreadyusingit.Physicianswerealsoquicktoadoptthenewphysicianportalthatallowsphysicianstoaccesspatientchartsfromanywhere,evenviaasmartphone.

WiththeimplementationofCPOE,EvergreenHealthmetthelastof25requirementstoqualifyfortheCentersforMedicareandMedicaidServices(CMS)“meaningfuluse”incentiveforadoptionofEMRtechnology.EvergreenHealthwasoneofthefirst277hospitalsinthecountrytomeetthisstandard.

ThesesurgicalandsystemsinnovationsmakeEvergreenHealthatechnologyleaderinthePugetSoundareaandaroundthestate.FormoreinformationaboutEvergreenHealth’sinnovativesurgicaltechnologies,visitwww.evergreenhealth.com/surgery.

LEARN MORE

Theresultislesspainandinfectionriskandfasterrecoverytimesforpatients.

da Vinci robotically assisted surgical system.UseofthedaVincisystemwasexpandedin2011togeneralsurgery,includingthenation’sfirstdaVinci-assistedgallbladderremovalinOctober.Theroboticarmsoffergreaterrangeofmotionthanthehumanwrist,plusfourarmsforgreaterflexibility.Itshigh-definitioncameracreates3Dimagesforincredibleaccuracy,allowingimprovedprecisionforthesurgeon.AdoptingthedaVincisystemforgeneralsurgeryallowsEvergreenHealthtoprovidemanymorepatientswithitsbenefits.Oursurgeons’expertiseiswhyEvergreenHealthwaschosenasoneofthefirst50hospitalsinthecountrytouseSingleSite®daVinciforgallbladderremoval,leavingthepatientwithjustonesmallincision.

MAKOplasty®.InNovember,EvergreenHealthwasthefirstEastsidehospitaltousetheMAKOplastyroboticarmforpartialkneeresurfacing,aminimallyinvasivealternativetototalkneereplacement.SurgeonsusetheMAKOplastyroboticarmtotargetthekneejointwhileavoidingdamagetothesurroundingarea.Sizeandpositioncoordinatesareenteredandtheroboticsystemensuresthatthesurgeonfollowstheprecisespecifications,accuratetowithinonemillimeter.EvergreenHealthisoneofonlytwofacilitiesinthePugetSoundareaofferingtheprocedure.

TEMS. Transanalendoscopicmicrosurgery(TEMS)givessurgeonsbettervisualizationinareasthatarehardtoreachwithoutinvasivesurgery.TEMSprovidessurgeonswithgreaterprecisionwhenremovingearly-stagecolonorrectalcancerbyusingamicroscope,videoscope,andspecializedmicrosurgicalinstruments.Withnolargeincisions,patientsexperiencelesspainandhavefasterrecoveries.Majorabdominalsurgerywithafive-dayhospitalstayisreplacedbyminimallyinvasivesurgeryandanovernightstay.

FEATURES//BreakthroughCarefromEvergreenHealth

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201211

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12EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

whichwaslimitingourabilitytomeetgrowingcommunityneeds.

At22,000squarefeet,thenewEvergreenHealthMedicalCenter—Woodinvillehasspacetoaddevenmoreproviders.Plus,we’renowabletooffereveningandweekendhoursthataremoreconvenientformanyresidents.

Additionally,theWoodinvillefacilityhasanexpandedurgentcarecenterforthosewhoneedmedicallynecessarytreatmentforanillnessorinjurythatisnotanemergency.Withmultipleexamroomsandexpandedhours,we’vebeenabletoreducewaittimesandseepatientsmorequickly.

Thefacilityalsohasanon-siteX-rayandPACLABPatientServiceCenterforblooddrawsand

Growing Along with the Community

Pictured above: Woodinville Urgent Care and Primary Care

“Weconsiderourselvestheproviderofhealthcareinthiscommunity,”saysKaroleSherlock,DirectorofOperations,EvergreenHealthPrimaryCare.“We’veestablishedfacilitiesthroughoutthedistrictsoresidentshaveanEvergreenHealthprimarycarepracticeclosetotheirworkandhome.”

WoodinvilleThefirstnewfacilityopenedin2011wasintheheartofWoodinville.WhileEvergreenHealthalreadyhadapresenceinWoodinville,wehadoutgrownourspace,

As the needs in our community have grown in the last 40 years, so has EvergreenHealth. In 2011, we opened new facilities in Woodinville and Redmond to meet increasing needs for healthcare and fulfi ll our commitment to support patients wherever they are on the Eastside.

Pictured above:Redmond Emergency Care, Urgent Care, and Primary Care

FEATURES//BreakthroughCarefromEvergreenHealth

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13EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

specimencollection—anotherconvenienceforpatientsbecauseprovidingthoseserviceseliminatestheneedforthemtovisitmorethanonemedicalfacility.

“The mission of EvergreenHealth is to advance the health of our community through high quality, safe, compassionate, and cost-effective care. A strong primary care physician-patient relationship based on special trust and confidence is at the core of the success of our mission. This relationship

must be supported by the hospital and its affiliated services when they are needed. As we look to the changes in the future of healthcare management, it is clear that even more care will be provided in an outpatient setting and directed by the primary care physician. That is why primary care is so important to our future and fundamental to everything we do today,” says Jeff Tomlin, MD, Senior Vice President and Chief Medical Officer.

Redmond InRedmond,EvergreenHealthcombinedtwoprimarycarepracticesintoone.

“Wethoughttherewaspowerinnumbers,”saysSherlock.“Together,wecouldofferthecommunitymuchmorethaneachpracticecouldindividually.”

Additionally,EvergreenHealthMedicalCenter—Redmondaddedspecialtyservices.Todate,orthopedics,OB/GYN,andpodiatryareofferedatRedmondwithmoreservicescomingthisyear.

AndlikeWoodinville,theRedmondfacilityhousesanurgentcarecenterandaPACLABPatientServiceCenter.Redmondalsohasa24/7fullanalyticlaboratoryaswellasafull-servicemedicalimaging

FEATURES//BreakthroughCarefromEvergreenHealth

centerthatprovidesadvanceddiagnosticimagingsuchasX-ray,ultrasound,CT,andMRI.

“Everythingisintegratedandconnectedsoourpatientscangetthemajorityoftheservicestheyneedallinoneplacewithlesswaitingtimeinbetween,”Sherlocksays.

TheRedmondfacilityalsooffersemergencycare.The24/7emergencydepartment,whichisstaffedbyboard-certifiedemergencymedicinephysiciansandtrauma-trainednurses,isabletotreatallmedicalconditions.

Six Locations throughout the Community EvergreenHealthhas“primarycarehomes”insixlocations,providingeasyaccesstocarethroughoutthecommunity.Mosthavewalk-inappointmentsavailable,andHealthlinecanhelpcommunitymembersselectaphysicianandlocationtobestmeettheirneeds.

EvergreenHealth Primary Care Facilities

• CanyonPark • Redmond• Duvall • Samammish• Kenmore • Woodinville

EvergreenHealth Home Care Alongwithestablishingfacilitiesthroughoutthecommunity,wearealsopreparedtoprovideyouwithcareinthelocationwhereyouspendthemosttime:yourhome.EvergreenHealth’sHomeCareprogramoffersawiderangeofhealthcareservicesthatcanbeprovidedinyourhomeasyourecoverfromsurgery,illness,oranaccident.

In2011,weprovidednearly6,000patientswithHomeCareservices,suchasnursing,physicalandoccupationaltherapy,speechtherapy,socialwork,andmentalhealthcare.Additionally,EvergreenHealth’sHospiceprogramprovidedend-of-lifecareforanother2,480patientslastyear.Careiseitherprovidedinanindividual’shomeorinourhome-likeGene&IreneWocknerHospiceCenterattheEvergreenHealthMedicalCentercampusinKirkland.

Jeff Tomlin, MD, Senior Vice President, Chief Medical Officer

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201213

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EvergreenHealth: In the Community

14EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

At retirement and senior centersIn2011,EvergreenHealth’solderadultHorizonsprogramwasofferedat12differentlocationsthroughoutthearea,includingretirementorseniorcenters,rehabilitationfacilities,churches,andmore.

“WetrulytakeHorizonsouttothecommunity,”saysLaurenBolen,HealthEducationCoordinator.

“Ourphysicians,surgeons,nurses,andphysicaltherapistsofferfreeeducationonalmostanyhealthcaretopicyoucanimagine.”

TheHorizonscoursesprovideolderadultswiththeopportunitytoaskquestionsandalleviateanyconcernsaswellasreceiveencouragementtomakechangestoimprovetheirhealth.

At EvergreenHealth, we’ve made it our mission to provide the highest quality clinical care, expertise, and service—what we call breakthrough care—to those who visit our facilities. We also live our mission beyond our walls by bringing breakthrough care to our communities. We are where our patients are.

Pictured above at the Kirkland Farmers Market: Melissa Kullmann, Community Outreach

Pictured above at Northshore Senior Center:Deborah Magallanes, Community Health Education Instructor with student

FEATURES//BreakthroughCarefromEvergreenHealth

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15EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

“SinceIhavebeenattending,Ihavelost20pounds,”reportedoneparticipantafterattendingclassesatthePeterKirkCommunityCenter.“Ifeellikeanewperson!”

In2011,approximately200Horizonsclassesorscreeningswereofferedto2,700+individuals.In our schoolsGoodhabitsstartyoung.That’swhyEvergreenHealthalsogoesintoareaschoolstoteachimportanthealthtopics.

In2011,EvergreenHealthtookProjectAlert,anationallyrecognizeddrugpreventionprogram,tofiveelementaryschools.Sixthgradestudentslearnedabouttheharmfuleffectsofdrugsandhowtohandlepeerpressure.

“Ireallylikethisprogrambecauseitemphasizestheveryrealhealthrisksassociatedwiththesesubstancesandtheverypowerfulinfluenceoffriendsandpeergroups,”saysBillBranvold,ProgramInstructor.“TheProjectAlertexercisesgivekidspracticalwaystoresistpeerpressure.”

EvergreenHealthalsogoesintolocalschoolstotrainstudentsandstaff toadministerCPR.

“We’vetaughtCPRtoallgrades,firstthroughtwelfth,aswellasschoolstaff,”saysDougBillman,HealthEducationCoordinatoroftheSafetyProgram.“Itreallymakesanimpressioninaschoolwheneveryoneinthebuildingcomestogethertolearnhowtosavealife.”

FEATURES//BreakthroughCarefromEvergreenHealth

In2011,morethan1,600peopleweretrainedinCPRinoneofEvergreenHealth’sschoolprograms,community,infant/child,adult,orspecialNeonatalIntensiveCareUnitfamilyCPRclasses.Where you go for shopping and entertainmentIt’snotuncommontoseethepeopleofEvergreenHealthatlocalcommunityevents,festivals,farmersmarkets,firstaidbooths,cookingdemonstrations,andmore.Infact,in2011,staffmembersofEvergreenHealthappearedatmorethan55events.

“Weattendeventssothecommunitycanunderstandalltheexpandedservicesweprovidetoday,butit’ssomuchmorethanthat,”saysBethHenkes,2011SummerCommunityEventsManager.

“We’vebuiltanattachmenttothecommunity.Ourstaffreallyenjoysinteractingwiththepublicandservingasacommunityresource.Youseethatinallofourstaffvolunteers.It’swhatmakesourcaresospecial.”

EvergreenHealth staff brought the benefi ts of exercise and good nutrition to thousands of families with Eat Well, Play More, the hospital’s new wellness program, which is designed to provide fun and creative ways to eat a healthy diet and enjoy physical activity.

Eatwell.atPlaymore.

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201215

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16EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

As a public hospital district, EvergreenHealth has a special role in the community. Every year we are charged, as the stewards of your resources, with using levy funds to meet community health needs. In 2011, levy funds for community programs totaled more than $4.2 million.

“Itisbothaprivilegeandagreatresponsibilitytoman-agethesefundsfortheongoingsupportofprogramsandservicesthatarecommunityandhealthbased—andit’sachargewetakeveryseriously,”saysLaureneBurton,AdministrativeDirector,GovernanceandCommunityAffairs.“Weworkhardtoensurethelevy-fundedprogramstogetherrespondtothewiderangeofneedsinthecommunitiesweserve.”

Levy Programs Allocation In2011,levyfundswereallocatedtocommunityservicesandprogramsinfourkeyareas:

Communityprograms $758,602 Seniorprograms $1,601,812 Otherclinicalprograms $1,549,714 Communitypartnerships $310,042

Stewards of the Levy Funds: Meeting Community Needs

EVERGREENHEALTH//LevyProgramHighlights

Your Levy Funds at WorkHere’salookatthewayssomeofEvergreenHealth’slevy-fundedprogramsservedourcommunitiesin2011:

• Healthline:In2011,Healthlineservedmorethan128,000phonecallersthroughitslevy-fundedprogram,directed26,800ofthemtocommunityresources,facilitatedmorethan4,000physicianreferrals,andassisted33,500withnursetriageadvice.“Innursetriagecalls,wetalkwithindividualsaboutsymptomstheyareexperiencingandhelpthemdeterminetheappropriatelevelofcare—calling911,goingtotheER,visitingadoctor,ordoingself-care,”saysVickieRavenscroft,DirectorofHealthline.In2011,Healthlineaddedafter-office-hourstriagetosupportseveralEvergreenHealthspecialtyservices.Ravenscroftsaysthatwhilethereisawealthofhealthinformationonline,Healthline,whichisstaffedbyEvergreenHealthregisterednurses,offerssomethingmore:anopportunitytospeakone-on-onewithanursenavigator,anytimeoftheday,whowillsystematicallyassessanindividual’scurrenthealthconcerntoprovidetheappropriaterecommendationsforcare.

• Senior Health Specialists Clinic:Asaspecialtyclinic,SeniorHealthSpecialistsprovidescaremanagementformedicallycomplexpatientswhomeetspecifiedcriteria.In2011,thecliniccreatedanewRNcaremanagementprogramtohelptheelderlyinourcommunitytransitionfromhospitaltohome/nursinghomewiththegoalofreducingthenumberofhospitalreadmissions.Thenewprogramhasprovenverysuccessful.Only11.7%ofpatientswerereadmittedwithin30days—wellbelowthenationalaverageof33percent—thankstotheteamapproachthatincludesweeklycaremeetings,socialworkervisits,coordinationofhomecareservices,follow-uppatientcallstoreviewmedicationanddischargeinstructions,andassistanceinschedulingfollow-upmedicalappointments.

Communityprograms

Seniorprograms

Otherclinicalprograms

Communitypartnerhips

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17EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EVERGREENHEALTH//LevyProgramHighlights

• Healthcare Access / Project Access:Accesstohealthcareserviceswasprovidedformorethan6,400individualslastyear.Individuals—manywithlimitedornoincomeandinsurance—wereconnectedtoprimaryorspecialtyhealthcareresourcesandotheressentialcommunityservicesandprograms.“Wescreen,assess,andconnectindividualstoservicesandhelpthemnavigatethehealthcaresystem,”saysShahzinaKarim,DirectorofHealthcareAccess.“Wedon’tjustputthemintouchwithourservices;wealsoconnectthemtobroadercommunityservices,suchastransportation,foodbanks,financialassistance,interpreters,andmore.”

• EnhanceWellness:During2011,approximately220individualstookpartinEvergreenHealth’sEnhanceWellnessprogramatNorthshoreSeniorCenter.Theprogram,whichisspecificallydesignedforolderadults,includestopicssuchasLivingWellwithChronicConditions,PowerfulToolsforCaregivers,MatterofBalance,andPEARLS(depressionprogram).Additionally,nursecounselorsworkwithparticipantstoconductahealthassessmentandpersonalizedactionplan,wherehealthrisksareidentifiedandbehaviorchangesareoutlined.Asaresult,theprogramishelpingseniorsdecreasethelengthofhospitalstays,lowertheirpsychoactivedrugs,alleviatesymptomsofmooddisorders,anddevelopagreatersenseofself-worth.Lastyear,theprogramresultedin96percentoftheparticipantsimprovingormaintainingakeypartoftheiractionplan,suchasexercise,socialactivity,andhealthself-management.

LEVY PROGRAM HIGHLIGHTS

Morethan194,000individualsbenefitedfromcommunityprogramsfundedbythelevy.

• Health Educationclassesandscreeningsreached21,000+individuals.

• Emergency ManagementdevelopedandtrainedanEmergencyResponseTeamanddevelopedatrainingmoduleforstaff.

• The Duvall Primary Care practicesaw10,457patientsincluding700newpatients.

• Grief and Bereavementcontinuedcommunityoutreachthroughsupportgroups,individualcounseling,andincreasedreferrals.

• Diabetes Educationincreaseditsclientbaseby5%anddevelopedanoutcomesreportcardtotrackHemoglobinA1C.

• Community Electronic Medical Recordsimplementedtwosystemsandsecuredfourcontractswithprivatephysicians’offices.

• Community Advisorsactivelyservedonthehospital’sBoardQuality,Ethics,andHomeHealthProfessionalAdvisoryCommittees.

LEARN MORE

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201217

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18EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EVERGREENHEALTH//FinancialStewardship

EvergreenHealth

EvergreenHealth Contributes $19.6 Million to Meet Community Needs

Despitethecontinuing,challengingoveralleconomicenvironmentin2011,EvergreenHealthwasabletogeneratemorethan$19.6milliontomeetcommunityneedsoutsideofdirectpatientcare.Thattotalincludes$6.1millionforcharitycarecosts,$5.7millionforsubsidizedMedicaidcosts,$4.2millionforlevyprograms,and$3.6millionforsubsidizedhealthservices.

Thesubsidizedhealthservicesincluded$2.6millionforHealthline,$616,000fordiseasemanagement,$245,000foremergencypreparedness,$118,000forcommunityhealtheducation,and$86,000foradministeringthetraumaprogram.

Category Percentage In Millions

Commercial 49.3% $480.0

Medicare 36.4% $354.7

Medicaid 7.4% $72.2

OtherOperating 3.3% $32.1

SelfPay 3.2% $31.2

TaxRevenueforLevyPrograms .04% $4.2

Total Revenue 100% $974.4

2011 Gross Revenue by Payor 2011 Signifi cant Capital Projects

Project In Millions

RedmondEmergencyRoom,UrgentCareandPrimaryCare

WoodinvilleUrgentandPrimaryCare

ComputerizedPhysicianOrderEntry

MAKOplasty®Robot

RoofReplacement

SurgicalCareRenovation

Subtotal $20.7

OtherClinicalEquipmentandFacilityImprovements $6.3

Total $27.0

Description In Millions

CharityCare $6.1

SubsidizedMedicaidCosts $5.7

LevyPrograms $4.2

SubsidizedHealthcare $3.6

Total $19.6

To Meet Community Needs

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19EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EVERGREENHEALTH//FinancialStewardship

2011 Revenues and Expenses

Sources of Revenues

Expenses

$938.2 Inpatient and outpatient care

$32.1 Other operating revenue

$250.5 Salaries, wages, and benefits

$137.0 Supplies, services and other operating expenses

$29.5 Depreciation expenses

$9.8 Levy supported programs

$9.5 Interest expense and other non-operating expenses

$4.2 Tax funds used for Levy programs

$20.2 Tax funds used for debt repayment

$44.3 Less amounts written off to charity care and bad debt

$510.8 Less amounts written off for contractual discounts to payers including commercial insurances, Medicare and Medicaid

In2011webilledpatientsfor:

In2011wehadexpensesfor:

Wealsohadaddtionalsourcesofrevenue:

$383.1 million—Net Revenue

$439.6 million—Total Revenues Available to Cover Expenses

$436.3 million—Total Expenses

$3.3 million—Total Net Income Available, After Expenses, for Improvement of Services

$383.1 million

$439.6 million

$436.3 million$ 3.3 million

2011 Statistics

275 Licensedbeds

16,029 Adult&pediatricadmissions

189,019 Outpatientvisits

6,653 Hospitalsurgeries

8,607 SurgicalCentersurgeries

55,698 EmergencyDepartmentvisits

149,611 PrimaryCarevisits

4,581 Births

398 BabiesusingIntensiveCareNursery

5,750 HomeHealthpatients

2,480 Hospicepatients

2,109 Neurosciencepatients

8,289 HealthcareAccessprogramusers

1,462 Healtheducationclasses

135,836 TotalHealthlinecalls,95%of

938 Medicalstaffmembers

2,427 EvergreenHealthFTEemployees

84,875 Hoursofvolunteerservice

whichserveourlevy-fundedprograms

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201219

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20EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

Teddy Overleese, Board Chair Kae Peterson, Executive Director

Dear Friends of EvergreenHealth,

Inthisanniversaryyearofcelebrating40yearsofbreakthroughcarefromEvergreenHealth,weattheEvergeenHealthFoundationhavebreakthroughsofourowntocelebrate.BecauseofthetrustthecommunityhasplacedinEvergreenHealth,2011markedthecomingofageoftheFoundation.Wesuccessfullylaunchedourfirstcapitalcampaignwithatargetofraising$10millionforacomprehensivecancercenter.Andweraisedmorethan$1millionatourannualGalaforthesecondtimeinourhistory.

Withthesupportofourcommunity,thecapitalcampaignwasspectacularlysuccessfulfromitsonset.BetweenthelaunchofthecampaigninMayandtheendoftheyear,weraisedmorethanhalfofourgoal.ThecampaignstartedwithagiftfromEllingandBarbaraHalvorson,thelargestgifttheFoundationhaseverreceivedfromonefamily.

Becauseofthesignificanceoftheirgift,thecenterwillbenamedtheEllingandBarbaraHalvorsonCancerCenteratEvergreenHealth.

OurcommunitymembersalsodemonstratedtheirbeliefinEvergreenHealth’smissionthroughsupportofourannualGalainMay.The$1.1millionweraisedprovidedfora3-DtomosynthesismammographyunitatEvergreenHealth,thefirstintheSeattlearea.

WearedeeplygratefulforthetrustourcommunityhasplacedinEvergreenHealth.Timeandagainwehaveseenthewillingnessofitsmembersofourcommunitytopartnerwithusaswekeepourpromises,andimplementourpurpose:“Working together to enrich the health and well-being of every life we touch.”Earningandhavingthattrustisahighhonor.Wewilltocontinuetoworkhardtokeepit.

Withwarmestregards,

Teddy Overleese Kae Peterson Board Chair, EvergreenHealth Foundation Executive Director, EvergreenHealth Foundation

Page 21: Community Report - 2011

21EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

Barbara Halvorson and Elling Halvorson

When the EvergreenHealth Foundation leadership sought someone to make a major gift to launch fundraising for the new comprehensive cancer center, they thought immediately of Elling and Barbara Halvorson. The Halvorsons are long-time contributors to EvergreenHealth, having funded the Halvorson Chapel on our community campus, and are highly regarded for supporting causes that make life better for people in need.

AndwhenBarbaraheardwhatEvergreenHealthleadershipproposed—tonamethecancercenterafterthem—shesaid,“Iamsohumbledbytheidea.Wehadsohopedtobeabletodosomethingtrulyvaluableforthiscommunity.Andthisisit.”

“Doinggreatthingsfortheircommunity,”saysAlDeYoung,ChairmanoftheEvergreenHealthBoardofCommissioners,“iswhatwehavecometoknowfromtheHalvorsons.It’sallanextensionoftheirdeepfaithandcommittedfamilyvalues.Thisgiftwillhelpbringhopetothethousandsofpeoplewhowillcometothecentersufferingfromthefullrangeofcancers.”TheHalvorsonshaveexperiencedintheirownfamilythevalueofpersistenceandhopeinthefaceofmajorillness.TheirtwinsonsRodandRandyatagesixwerediagnosedwithDuchennemusculardystrophy.

Doctorspredictedtheywouldnotlivetobeadults;theyhavejustcelebratedtheir54thbirthdays.And,likeoneinthreeAmericans,theHalvorsonfamilyhasbeentouchedbycancer.

GettingnewventureslikethecancercenterstartedisnothingnewfortheHalvorsons.Overmorethan50years,Ellinghasstartedorled15differentcompaniesinindustriesrangingfromconstructiontoaviationtoentertainment.NowthatspiritofentrepreneurshipwillmakeitpossibletobringallofEvergreenHealth’scancerservicestogetherinoneplaceandprovideahomeforthenewpartnershipbetweenEvergreenHealthandtheSeattleCancerCareAlliance.

“ThankstoBarbaraandElling,”saidBobMalte,ChiefExecutiveOfficer,“theEastsidewillhaveoneoftheleadingcancercentersinthecountry.Theirsisagiftforwhichwewillbedeeplygratefulforyearstocome.”

Doing Great Things: Barbara and Elling Halvorson

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201221

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22EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

BENEFACTORS($25,000+)

MajdiandDanaDaherAlandDonnaDeYoungStellaDeYoungandFamilyBobandShirleyFergusonEllingandBarbaraHalvorsonAndyandMollyHillDr.WayneandDeborahHillNeilandCindyJohnsonR.AugustandSallyJoKempfKirklandConcoursd’EleganceBobandSueMalteNationalMSSocietyGreater NWChapterTheNorcliffeFoundationRadiaInc.,PSRegenceFoundationDr.EricTaylorandMs.SheenaAebigKayTaylorTheAndersonFoundationDr.andMrs.JeffreyJ.TomlinAmyandJimWalenWellsFargoChrissyandEricYamada

SUSTAINERS ($10,000 - $24,999)

Anonymous(2)ElenaBelonogovaChuckBrockwayandVickyNolletteCollinsWoermanCopiersNorthwestInc.DenaliAdvancedIntegrationDignityMemorialEvergreenHealthEmergencyServicesEvergreenHealthMedicalStaffFirstChoiceHealthFordofKirklandTheRuthFreedmanFamilyJeff andKellyFriedmanMr.andMrs.SebastianGunninghamMichaelandMaryKayHallmanBrendaHalvorsonandMarkRexLonandColleenHalvorsonDr.MichaelandKyokoHunterDr.andMrs.SamKooLivengood,Fitzgerald&Alskog,PLLCByronandAliceLockwoodFoundationMerchantsCreditAssociationOrthopedicsInternational,Ltd.KaeL.PetersonDr.TerrenceandBeatricePheiferNancyandBenRemakRentonCollections,JayCooleyRural/MetroAmbulanceDr.VincentandTheresaSantoroDianneandPatrickSchultheisSonoSite,Inc.ToyotaofKirklandUnitedHealthcareVertafore,Inc.inmemoryof DebSmith.

SPONSORS ($5,000 - $9,999)

AegisLivingAonHewittAthenaPartnersFoundationBellaBabyPhotography

Jeff andMaryBanderCascadeCancerCenterCBRichardEllisCernerCorporationCIGNACoreMedicalImagingCymetrixDavisWrightTremaine,LLPEastsidePathology,Inc.EvergreenHealthSurgicalClinic/ ProlianceSurgeonsEastsideUrologyAssociates,P.S.RosemaryFisherFortuneBankShirleyGriffisDrs.JackandShirleyHandleyRichardandChristinaHarrisIKONOfficeSolutions,ARicoh CompanyEstateofFloydL.JohnsonKingCountyEmployeeGivingProgramMarkandDanielleMagistraleMarshMatrixAnesthesia,PSMcIntyre&BarnsMillerNashLLPStephenMillerDonnaandJimMinahanPayden&RygelInvestment ManagementPediatrixandObstetrixMedicalGroupRandyandSidneyPeppleDr.CharlesA.andBarbaraPilcherProlianceSurgeonsDr.andMrs.JeffreyRohTheSafewayFoundationKarlandSueSneppSoundmarkWealthManagement,LLCCherryTinkerinmemoryof GreggL.TinkerToyotaDealerMatchProgramAngelinaWallent-JohnL.ScottWilliams&WilliamsPSCWoodHarbingerStevenWoodBillWoods

ADVOCATES ($1,000 - $4,999)

AdventPrintResourcesDr.andMrs.GregD.AeschlimanAltriaMatchingGiftsDr.TimothyandSusanAndersonWilsonandJeniferAnharAnonymousAPEXFoundationDr.JuanandHilaryAragonGwynnMarieandButchAranasLeeandEricaAshMargaretAshDavidandHelenAtkinsVictorandAnnBahnaMs.EsterBaileyDr.RayM.BakerandMs.JenniferKwonBarclayDean,Inc.JeanneandBurkeBarkerBartonFamilyFuneralServiceBellevueHealthcareLLCNickBennettBoeingEmployeesCommunityFundDonandMegBriggsCarlaBrownDr.andMrs.JamesD.BrownLynnBrown,RNR.ScottandKarenBurgerScottBurks,M.D.

LaureneH.andStevenF.BurtonBarbaraCampbellCardinalHealthKaraL.Carlson,M.D.BeverlyCasonCelebratedChefsCenterforWomen’sHealth atEvergreenHealthDr.StephenJ.andLaurelM.ChentowChevronCorporationChevronProductsCo.Dr.AngelaChienandTimKiblerCityofKirklandCobaltMortgageHowardandColleenColstonSantosandSueContrerasLindaK.CooperAlisonandJohnCorbyJohnandJanineCorradoDavidandJaneCottrellSimeonCranCraneFundforWidowsandChildrenD.A.Davidson&Co.Dr.StevenM.andTiaR.DawsonDr.AndrewJ.DeckDennisandDebbieDeYoungJohnandDianeDeYoungLucyDeYoungJasonDickandShaunaClarkDonandMerrilyDicksDr.PaulandTeresaDreyfussTheEstateofMaryAliceDriscollCharlesDryerAndyandKatieDujenskiJohnDwightEastsideCardiologyAssociatesDougEdlundandCatherineK.BoshawDr.andMrs.WilliamEricson,JrEvalynO.FloryFoundationEvergreenFordEvergreenSurgeryCenter,LLCThomasandAlisonEvertConsueloFarmerGuyFarmerandFamilyDr.andMrs.KennethD.FawFedeltaCareSolutionsRickandJackieFingerJamesS.andBarbaraL.FitzgeraldJimandCamilleFitzpatrickDianeFiumaraBruceT.ForstallStevenGallagherandPatMolnarRobertGeise,M.D.FrankandRoseGenoveseKatharynA.GerlichKathleenandBrianGillesGov’tHillBarberShopTheGravesFamilyTrustKentandSuzieHalvorsonLisaHammelHeatherHatadaDr.andMrs.JohnP.HeffronTyHeimTimHerlichCliffordH.HersmanandVictoriaSerlesDrs.JenniferandNathanHinesRebeccaandThomasHirtRobertHomchickDr.MichaelandKayokoHunterDr.andMrs.StephenG.HydeShelbyImholtKileandSusanJacksonJonJacobsonNicoleJiMr.&Mrs.HafizandMuniraJawaniRaymondJohansonGinnyJohnsonBrianandJillKenkman

KarenKetnerGregandLauriKingMichaelKingTheresaKirkpatrickKLeoFoundationSandraKreiderDr.EdwardC.andLindaLaCavaLynnLaBodaMarcandLenaLambroGloriaandTomLeonidasWendyLewisErinG.LinesLMENTS,LLCMatthewLonergan,M.D.MarciaLongNancyA.Marshall,M.D.Martin,Bircher,Buller&Flynn,PCMcDowellFamilyMedData,Inc.RobertaMerlittiDr.andMrs.JamesG.MhyreModernMedicalSystems Company,Inc.DebraMooreJudyMortensenKimNakanishiDr.DanielandBernadetteNelsonNewPathMarketing,Inc.Dr.MarkandCindiNewmanGregoryJ.Norling,M.D.North&Company,LLPEdNorthLeonardA.NotenboomJeanAnnS.O’BrienMaryOrdKimandJohnOspinaOutreachServicesTeddyandJohnOverleeseDr.andMrs.RaymondD.ParkDavidPearceMarkandSarahPetrieElizabethPriceScottPrice,M.D.DaveandSofiaQuigleyKathieQuiniolaRobertandJudithRossoMicheleandBrianRutherfordSusanE.Rutherford,M.D.MoniqueD.RuyleBobandAmySarkieDr.andMrs.RichardW.SatreGarySchauerTheSchedFamilyFundSiegfriedandMargareteSchedThomasandFrancesScheidelTheSchulerFamilyFoundationJoanneandMichaelScottSkonyResources,Inc.SueSmileyKarenSneppKeithSnowDr.NarenderandRekmaSoodSoundOptionsSouthern-OdomSpiritsWestBrokerage,LLCSparling,Inc.MarilynStallingsandCliff HaasLloydStambaugh,M.D.and MariaChong,M.D.StanleyL.WinterTrustNancyandTomStewartDrs.AddisonandKarenStoneTinaandFloydSwiftLennartTan,M.D.CarolTaylorJenniferandBillTaylorRaymondandClaudiaTenhundfeldGloriaThiele

EvergreenHealth Foundation Donor ListThankyoutotheindividuals,families,foundations,andbusinesseswhosupportedEvergreenHealthin2011.

YourgenerosityingivingtotheEvergreenHealthFoundationisessentialinhelpingtomaintainthebreadthandexcellenceofservicesatourhospital,communityclinics,andoutreachprograms.

EVERGREENHEALTH FOUNDATION//DonorList

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23EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

ThurstonCharitableFoundationShirlyA.TorpinDr.andMrs.MichaelA.TowbinErikTownJamieandBethTriggMichelleandDanielTryggAndrewandBobyeTurellaEstateofBerniceE.TuttEarlValentineMr.andMrs.WilliamA.VandenbergElisaM.VilaCongVoDr.andMrs.MarkR.VosslerDr.DavidandJudyWahlLyndaWalrathWashingtonDentalServicePattyWeirichMichaelandSueWilenzickGeorgeWilkinsJoanR.WilsonandDanielC.VictorSimWisslerScottandMelissaWiswallLindaandChuckZigler

PARTNERS ($500 - $999)

AbbottLaboratoriesEmployeeGiving CampaignJoelandMistiAndersenAnonymousGreggandKirstenAoyamaLeonoraandFedericoMarioApigoElizabethM.Arias,M.D.VernanAtienza,M.D.BardahlManufacturingCorp.TerriL.BardsleyMarciaandBrentBarkerMikeW.andLeahBattinJustinBellDanielandMeganBigbeeMeganandDanielBigbeeAnujBindalRobertandMaryBlanchardMarilynBossJacqueBrainardDr.andMrs.TedBrownBanYenBullockMichaelandDeeBushoreToddBuxtonJeanCassettaFrancesM.ChardNoelM.Chia,M.D.RussellandClaudiaChristensenDr.andMrs.StevenN.ConnellyJoanneCorbittDanielleCurtisHongyueDaiDr.RobinandMarkdeRegtRaymondDelgerTheresaDugasLenyceJ.DurbinDr.JohnS.andCindyEbisuChristieandTomElliottHollyElmerEvergreenHealthAuxiliaryKathyandJimFeekAlliciaandNeilR.FergusonKrisFittingCameronandBethFleuryRickFreedmanJeanGarberSusanGarlandDavidGauthierPhilGiuntoliGivewithLibertyRoseM.GuerreroCatherineM.Hadley,RNJulieHagglundPeggyandKennethHamernikChrisandDianaHansenKirkHansonLauraandCalvinHansonThomasHartAndeHarwoodRogerHayneDr.RobertandGerriHaynesHealthportTechnologies,LLCShellyandNeilHendersonNickandKathrynHighlandSarahHill,RNTheHillFamilyTrustMargoW.Hollenbeck,R.Ph.JohnHotta

NormanE.HubbardRolfandHelenIllsleyDr.ArthurandGlendaIsraelTristanandYukaJacksonTerryandCherryJarvisJosephJenkinsChristieJohnsonTerryandMichaelJorgensonKurtJulianJustGiveWeiHungKaoRogerandBarbaraKemisBettyJ.KingKathiKinsellaMadelineKirchnerSuzyandGeoffKizerMarkKochanAimeeKohn,M.D.MichaelKrebsRichardandLindaKrebsDarylandKathyLambertDavidB.andCharlotteJ.LometJulieLundvallDonnaandPrestonLyonDoreenMarchioneAprilMarronNancyMartinRobertMartinandKathyStewartJimMayerBrendaMcCueJamesandJeanessieMcDanielGarrettandJunkoMcGowanSandyMelzer,M.D.MerckPartnershipForGivingDr.JohnandLindaMidtlingKimbraMillerDonaldandTrudyMosengPankajNaikBruceNakamaruandFamilyNBBJArchitectureNorthAmericanAlloysTheNovakFamilyRaymondandJeanneO’BreenDonnaM.OilandDr.andMrs.EttorePalazzoMelindaPapenCraigA.andCassandraA.PetersonJillPetersonConniePortaMicheleRaschkoVickieCundyRavenscroftand JoeRavenscroftKerryandFrankReadJenniferReedCarolynReevesGlenReynoldsKennethB.ReynoldsBonnieRichter,MSWTrishRohnerRichandFaithRolandJanRossanoGeorgeandSuzanneSantinoBarbaraSaylorTiffanieSchaeferJodiSchefflerRenaandBrianSchmittJenniferShook,M.D.TheSidesFamilyPatriceandHilarySimardConnieJ.Smith,M.D.WilliamE.SmithElsaSpicochiClaireStaufferWilliamandArleneStebbinsKathleenandLarrySteeleKristenandKyleSwallomSynergyHomeCareGiffordE.ThomasDaveandJudithThompsonRobinTronsenAmyTuUnitedWayofKingCountyDr.ScottandSamantha VanAppledornClarkeandAnnaWattCharlesandAnnWattsKarenV.Wells,M.D.DavidandJulieWendletonLaurenR.West,M.D.TrishaWestPriscillaWiestLisaWissner-SlivkaInsuranceWestCorpFamilyRobertZimmerman

Gifts-in-Kind

Adiversegroupofindividuals,organizationsandbusinessesgavegenerouslytotheEvergreenHealthFoundationthroughin-kinddonationsandgifts.Ourthankstoallofthosewhogavein-kinddonationsin2011tohelpsupporttheEvergreenHealthFoundation.

180DegreesChiropracticRichardH.Adler-AdlerGiersch, PSLawACTTheatreAccentsEtCetera,IncActiveGolfTrainingCenterAdam’sNorthwestBistro&BreweryAdriaticGrillAlaskaAirlinesAlderwoodMallAlexa’sCafe&CateringAlliance2020.comAlpineSpecialtyCleaningAngieMillerPhotographyAnonymousAnthony’sRestaurantsArgosyCruisesPeggyJ.ArmbrusterAthenixBodySculptingInstituteShivakumarBTBaerWineryLisaBaerLolaBallBarclayDeanMarciaBarkerBarrageCellarsKatherineBattsJoanBeadeChrisBecktoldBellevueCivicTheatreBilltheButcherBlackRavenBrewingCompanyTomBlackMeaganA.BlazeyBodyandBrainHolisticYogaBowWowFunTowneBrasadaRanchResortBrixWineCafeDonaldC.BrockwayBrooksSportsButlerValetCactusinKirklandCraigCainBethCarverCastillodeFelicianaVineyard &WineryCBSSeattleRadioGroup: KMPSKZOKKJAQKPTKCellarstocker.comWeiliChangChateauSte.MichelleChefJohnHowieRestaurantsCherryStreetCoffeeHouseTheChildren’sMuseumCiscoCityofKirklandEdClarkCohoCafeComcastArenaatEverettJoanneCorbittCorrinaMillerPhotographyCovingtonCellarsMajdiandDanaDaherDaly’sPaint&DecoratingLisaDaviesCharlesW.DavisLucyM.DeYoungJeffreyDorganRuthAnnDowdDr.PhilDr.PaulandTeresaDreyfussEvelynM.DriscollDougEdlundEHOutpatientRehabilitationServicesEHMCConstructionManagementLisaL.EhniElGauchoTomandChristieElliottEmeraldCitySmoothieEmeraldDownsEmeraldHeightsEmmer&Rye

EncoreArtsProgram/CityArts MagazineEverettSilvertipsEvergreenHealthBreastHealthCenterEvergreenHealthCardiovascular Health&WellnessCenterEvergreenHealthFoundationBoard ofTrusteesEvergreenHealthAuxiliaryEvergreenHealth TelecommunicationsDept.EvergreenHealthHomeCareServicesEvergreenHealthAcuteInpatient RehabUnitEvergreenHealthPatientAccess, ProfessionalServices,andBillingEvergreenHealthRadiationOncologyEvergreenHealthSurgeryCenter,LLCTheFairmontOlympicHotelFairWindsWineryBob&ShirleyFergusonHillaryFiscusFisherRadioSeattleSteveFlemingFleurishFordofKirklandGeorge’sGold’sGymandSpaDonaldL.GrantGreatWolfLodgeLaurieL.GriffesPattyGuinnSebastianGunninghamTheHonorableJaneM.Hagueand Mr.EdSpringmanEllingandBarbaraHalvorsonHamptonInn&Suites-LynnwoodJoyceHanwayRichardW.HarrisHector’sKathyandPaulHeidemanNickandKathrynHighlandCherylE.HilbertHillingDesignFinePortraitureHollandAmericaLineHoodooSkiAreaIlTrioMagnificoTheInnatCannonBeachInnatLaurelPointHafizJiwaniAndreaJonesBrandyN.JordanJulia’sRestaurantsJustaChefAnnemarieKaighinKarrProductionsKing5BroadcastingTimothyKnappLakeWashingtonPhysicalTherapyLancerCateringLandmarkTheatresLegacyClassicFurnitureTimLerchLindsayDimeRapkinGroupFawnLoweryLynn’sBistroMarkandDanielleMagistraleMandyMoonVintageMangoandLimeDesignLLCMarkRyanWineryJamisonMarraMassageDoctorMatt’sRotisserieandOysterLoungeNormanMcCueMaryK.McIntyre,Esq.MicrosoftMobileCommunications BusinessElizabethMihalovichDonnaandJimMinahanMolbak’sMandyMuscleratNeimanMarcusBellevueNellThornRestaurantO’DayMediaGroupOkiGolfGailN.OlsenOlympicHotTubCompanyLeeOskarTeddyL.OverleesePacificCoastFeatherPaneraBreadPapaMurphy’sPizzaJeanetteParfingtonWalterY.ParkParkerPaints

EVERGREENHEALTH FOUNDATION//DonorList

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201223

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24EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

PearlBarandDiningRandyPeppleDenisePetersonRonaldPetrushaPFChang’sChinaBistroPlazaGarciaKenPontiPoppyPuetzGolfCenterPulmonaryCareCenterQuiltsofComfortVolunteersRedhookBreweryRedmondMarriottTownCenterRemlingerFarmsKathyReppRepublicParkingNorthwestInc.JohnnyRichardsonRistoranteItalianissimoRistoranteParadisoJudithD.RossoSanduskyRadioRobSchmickerSeattleMarinersBaseballClubSeattleMetMagazineSeattleOperaAssociationSeattleSeahawksSeattleSoundersSeniorHealthSpecialistsSilverCloudInn-BellevueDowntownSimpleIntentionsBenteSjulstokSkateLikeaGirlWandagaleSmithKarlandSueSneppSorellaSalonSpaceNeedleCorporationJackieStewartJanetSullensSuncadiaTheBeautyBarTheBurkeMuseumTheGameNeighborhoodGrill&BarTheHuntleySantaMonicaBeachTheParlorBilliards&SpiritsTheWoodhouseWineEstatesMarilynThomasToloEventsTPCSnoqualmieRidgeTropeaRistoranteItalianoTulalipResortCasinoJuanUlloaUniversityofWashingtonBothellUWHuskyBandPerVaagaDr.ScottandSamanthaVan AppledornVictoriaClipperConnieL.WahlinWhidbeyCoffeeCompanyWillowsLodge&BarkingFrogWilsonBrothersGuitarsLauraWilsonWinslowSalonWoodinvilleWineCountryWoodlandParkZooWoodmarkHotel,YachtClub&SpaWorldofWinesMaraL.ZabariandKenCoe

Tributes & Memorials

Eachyear,manyofourpatients,alongwithfamilymembersandfriends,makegiftstoEvergreenHealthtocommemoratesomeonespecial.Thesefundsdirectlysupporttheser-vicesofthedepartmentsdesignatedbythecontributoror,forundesig-natedgifts,areusedwheretheneedisgreatest.TheseindividualswerehonoredorrememberedbyagifttoEvergreenHealth.

JaniceAdamsDonaldG.AllanMiriamF.ArdissonoCatherineArmstrongRubyR.ArmstrongBillArnsJacquelineR.AxlingLouisaBadartOdellBairMarilynBaird-WellsJoyceBaker

CharlesE.BaleeShirleyBallashDrewBamberAnnabelleBarkelewJenniferR.BartlesonDerrillT.BastianPattiBeard’sMotherRubieL.BeckerRubyBeckerDennisandCarolineBeierschmittRosemaryBellKathrynBenzelRheinyBenzelMarthaF.BernhardtBeverlyBerryWillardD.BevensStevenA.BirdsallRuthBlumLindaK.BolandMarilynJ.BoldBeverlyBowlesMargaretK.BrandtHildegardR.BrazeltonBereniceM.BrodniakPhyllisBrookBarbaraA.BrownBillBrownEileenBrownJohnF.BrownWilliamL.BrownKevinBruceWilliamE.BuckinghamDouglasBuddenSteveBudneBanYenBullockJimBullockWilliamR.BullockBaileyM.BurgessJackD.BuzzardFrancisCainCharlesE.CampbellFrankM.CampoDorothyR.CareyLucilleCarpWalterJ.CarrollSueCarstensBethCarverCarlF.CasonJackCassedayBernadineCaufieldRonaldL.ChardSujayChebiyyamJoChildersCatherineChriestPenelopeJ.ChristiansenJohnClarkeMildredClarkeJamesandMarjoryC.ClementLarryP.CookDorisJ.CooperStevenCoreyGarryL.CornellLouisaCorsentinoMargaretCostabileSaraJ.CottrellPatriciaCrawfordPamelaCraytonJamesCrichtonAliceB.CurtisRayCushmanKristinJ.DahlinLillianM.DahlstromStephenF.DapognyRaymondW.DappSydneyDaughtersJulianaT.DavidsonJulieDavidsonMarionJ.DavisRogerA.DeckerDarleneE.DelapCarmenR.DeLelioHarryDeLizoSallyDemingRobertDenkRobertDiemertErnestF.DietrichGlennisE.DonelsonVictorJ.DoranDonaldR.DorningWayneDowdSteveDoyleMaryAnn&H.DrayeJeanDroppelmanSusanDunnWilliamL.Eby

RuthEdelhertzEricEdlundJohnT.EdmondsWilliamE.EdwardsPatriciaJ.EgnerCaryEklofGaryEllefsonPatEquerDorisEriksonEileenEriksonIoneV.EscottBryanFaganBaardFarevaagConsueloFarmerBettyR.FischerEricFisherPaulineFithenVictorFloresMyrtleE.FordAntoinetteForteLindaP.FowlerMichaelFoxEvelynFrankhouserLucilleE.FransEthelFreedmanEugeneFreedmanJerzyandPiaM.FriedrichMaryFritzCherylL.FrobeniusRobinFuchsE.P.GabrielLeonaB.GallDoloresGamaJosefinaZ.GarbesJoAnnGardnerEarleGarrepyGailGarrepyRobertH.GarvinLornaI.GaulGeoffreyGeorgeGayleK.GerrishThomasA.GilbertJohnGillinghamPeytonandDominicGilmoreCharlesA.GittingsHerbGoldmanRalphM.GoldmanBlancheGordonAvaV.GormleyGenevieveGrandyBonnieGreenRonGriffisFrankGuadagnoliRichardandPatriciaGundersonConnieHallsonDonHamGlenW.HamiltonJonathanB.HananStanleyE.HanauerJeroldS.HaneyHaroldA.HansenBerniceHansesCalvinL.HansonJacobW.HansonSusanneG.HarlanDarleneHartJacquelineY.HartJohnW.HartJacquelineL.HarteRichardS.HartwellTerryM.HatadaLouiseHaugheyRayW.HawesDaleW.HawkinsonDonaldL.HayesToddM.HayesAnthonyHearonAgnesHeathEdwardA.HeckSharonE.HeckGayHendricksonMildredHendricksonRobertL.HenkelJackG.HennemannKathrynL.HenryBonneyHentschellDorothyM.HiggsAnnetteM.HilmarCharlesHolcombEdgarL.HollandMichaelHolzkampGaryD.HoopesJillM.HooverJohnHooverKatherineHoover

LucilleHoraRuthHornThelmaHorsfieldHattieHowardRichardP.HudsonBerylHuffstetterAliceHusbyDianeT.HutchinsonLelaHymesBarbaraIlerGaryL.IversNancyK.IversRoyceD.JacksonShinobuJacksonGladysJacobsonRalphW.JacobsonRuthJansenDoJiJamesR.JoelsonJohnD.JohnsonLeeJohnsonLeonardJohnsonLoyF.JohnsonNormanG.JohnsonIowerthM.JonesMyrtleJonesGilbertJuarezTienC.KaoRobertF.KaufmannDanielJ.KellyJeannieKellyBarbaraF.KennedyMaryKennedySharonKentWilliamA.KerrinFrederickB.KimballFrederickW.KimballElizabeth“Betty”KimseyLesterJ.KingMarkE.KirchnerDaveKissellHenriettaKitzmanShozoKiyomizuWilliamC.KleinEloiseKlineJaneKnudtsonGeorgeKobayashiChristineS.KrebsLewisKrebsElizabethA.KruseHerbertE.KuhnEvelynM.KundtzMattE.KureEuclidS.LabrieJamesA.LairdPatriciaLangAlanL.LangeMaryLouLangeJoanM.LanziLoisR.LarsenAlfredLauderPatriciaA.LeBaronLornaLegmanAllanLeiderOliviaM.LeopoldNancyLewisLindsayA.LibbyHerbertLiebensonJohnLindHarryL.LockeAnnaLockhartFrederickE.LockyearMargaretLoganMarjorieC.LogozzoMargaretJ.LordVivianA.LorenShirleyA.LukerLorraineLuschenHowardG.LymanByronP.LyonKellyK.MalmgrenDoreenE.MarchettiDanielMarksMadeleineMartinDollieMartinakElizabethA.MartlockBettyJ.MatherRobertR.MayAlbertE.MayerEileenR.McCartyArvelleMcCleeseDouglasC.McDanielClotildeF.McDougallScottJ.McFarlaneAllenMcIntosh

EVERGREENHEALTH FOUNDATION//DonorList

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25EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EvergreenHealth Foundation Trustees

RoseMcIntoshCatherineMcKaigKathleenCrowleyMcKellarJamesM.McKennaDonnaMcKinnonRobertS.McKinstryFernMcVeighC.A.MeldromHelenK.MelonasMiltonE.MendenhallAliciaR.MendezRobertG.MeredithEdnaM.MerrillJoyceMerrimanStephenF.MessmerEileenMilesAleneMillerCharlotteMillerMarvinMillerQuincyV.MillerJosephMioriThormonE.MoenGeorgeMolnarDarleneMostrumMavisMowerEmmettMurrayBruceY.NakamaruHelenNardoneGaylynNasonMajorieM.NeedhamGrandmaNelmaGlennL.NelsonDonNettletonRaymondNielsenMildredNofzigerNorwayHillAdultFamilyHomeNicholasP.NovakEileenNutleyBeverlyNydenDouglasObertJeanAnnS.O’BrienRobertC.O’BrienMaggieO’Brien-MathersDeborahO’ConnorMarieL.OlsenMirvaandArnoldOlsonShirleyO’NeilDavidW.OtteniJohnJ.OverleeseIreneandWarrenA.PaigeLaurenaE.PalkowskiPaulPanagakisEdPapenMaxineParrishMaryPatersonEricPaulGuntherPaulgenCeceliaS.PearceFrankPearsonLoisC.PearsonAlPerellaRosePerellaSadiePershonakDorothyPetersenHowardPetersonTedO.PettersonLindaJ.PlatoElizabethA.PontiDianePotterJ.S.PriceJeannetteQualeLouiseQuickWilliamE.QuillinanRandyD.Rantala

WilliamandDorisRasmussenArthurL.RathkeMarieRazekLoisJ.RedickDonaldJ.ReidEdwardW.ReidRobertReillyWalterRemakOfeliaandRomeoReyesAdeleReynoldsPaulRezsnyakJonK.RiderMaryRidlonJamesRobertsJoanRobinsonCarolynR.RodgersEllenRootDonaldE.RosePhilipH.RossJudithD.RossoHarlanL.RoundyElleanorRoweHenryG.RunkelMoniqueD.RuyleDonaldSandiforthMateaSapidaJanetteSaranWallySaulnessRichardSavageThomasScheidelBobandBarbaraSchembsWilliamE.ScheuerShirleyM.SchmiderRobertL.SchmidtPatriciaL.SchoonoverKatherineC.SchuelerJohnSchunkKathleenSchunkGeorgeSedgleyGeorgeSedlockNormanL.SeelyeBudSeversonArthurW.ShacklettEmilyShafferChiyoShigenoJudySidesLarrySieberBernadeneB.SiggstedtNeusaSilversVernE.SimmonsStephenL.SimpsonTimonSinclaireJohnP.SkallaGabrieleM.SmallwoodDeborahJ.SmithMonnaD.SmithDaveSneppJaRonSnowArtSoucyEmmaSpicklerSamSquireBenitaStafford-SmithDarrylI.StarkElaineStarksSherriStarrTrudyB.StartDonaldA.SteffenRobertG.StephensPhyllisStrandGordonStubbKlaraStuderEleanorStuestalSamSudthayaLarryL.Swartz

BjarneE.SylteboMarkSylteboColleenTaylorKayTaylorLeslieA.TaylorMarieTennisRayA.ThieleGordonE.ThomsenGreggL.TinkerWilliamTomarasLindaTorchiaQuentinW.TorpinAnneTourignyDavidK.TuckerJohnC.TurnquistArthurVanBruntKirkZ.VictorEmmaVruwinkChesterWainhouseJackWallaceAnnB.WaltersEstherWandelMargeWarrenJoanL.WarwickAllynJ.WatermanTheEstateofEdithWatsonRichardD.WatsonHelenWendletonArthurD.WhelessEvelynB.WhiteKayWhiteLarryWhitmanLawrenceI.WhitmoreJohnD.WhitneyPriscillaWiestJanetT.WilsonStanWinterLeonW.WolfGeorgeH.WoodWendyWoodDorisH.WoodleyJodyWorkmanMildredI.WorkmanNellieYoungquistRonaldZarelli

Elling & Barbara HalvorsonCancer Center CapitalCampaign Supporters

PACESETTER GIVING$2,000,000+EllingandBarbaraHalvorson

$1,000,000+AlandDonnaDeYoung

LEAD GIVING$500,000+ TheNorcliffeFoundationRadiaMedicalImaging$100,000+ MajdiandDanaDaherDr.MichaelandKayokoHunterBobandSueMalteDr.EricTaylorandMs.SheenaAebig

MAJOR GIVING$50,000+ MaryJoanneAndrewsAndyandMollyHillR.AugustandSallyJoKempf

$25,000+BobandShirleyFergusonDr.WayneandDeborahHillNeilandCindyJohnsonTomandTamiMartinKayTaylorDr.andMrs.JeffreyJ.TomlinAmyandJimWalenChrissyandEricYamada$15,000+LucyDeYoungJeffandKellyFriedmanKaeL.PetersonNancyandBenRemakDianneandPatrickSchultheisCherryTinkerIMOGreggL.TinkerVertaforeIMODebSmith

$10,000+ AnonymousJeffandMaryBanderDavidandLieslBohanChuckBrockwayandVickyNolletteCarolynBruneTeddyOverleeseDr.CharlesA.andBarbaraPilcherToyotaofKirklandWilliamsandWilliamsCOMMUNITY GIVING$5,000+Drs.JackandShirleyHandleyMarkandDanielleMagistraleDonnaandJimMinahanRandyandSidneyPeppleDr.TerrenceA.andBeatriceJ.Pheifer$1,000+AnonymousWilsonandJeniferAnharGwynnMarieandButchAranasLynnBrown,RNLaureneH.andStevenF.BurtonJasonDickandShaunaClarkChristieandTomElliottEvergreenFordDianeFiumaraTimHerlichRebeccaandThomasHirtGregandLauriKingSandraKreiderWendyLewisCherylNail,RN,MNDavidPearceKerryandFrankReadDr.SusanE.RutherfordSusanN.SmileyMarilynStallingsandCliffHaasTinaandFloydSwiftEstateofBerniceE.TuttCongVoDr.andMrs.MarkR.VosslerLyndaWalrathLindaandChuckZigler

EVERGREENHEALTH FOUNDATION//DonorList

Teddy Overleese, ChairLucy DeYoung, Immediate Past ChairJeff Bander, TreasurerMajdi Daher, Vice ChairKinnon Williams, Secretary

WilsonAnharDavidBohanChuckBrockwayDougEdlund

BobFergusonFredGreenAndyHillWayneHill,MDGloriaLeonidasMaryMcIntyre,Esq.DonnaMinahanRandyPeppleJeffTomlin,MDAmyWalen

ExOfficio Members

AlDeYoungR.AugustKempfRobertMalteKaePetersonTerryPheifer,MDCharlesPilcher,MDEricTaylor,MD

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201225

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26EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

EVERGREENHEALTH FOUNDATION//FinancialReport

EvergreenHealth Foundation

Fund Distribution

Category Percentage

CapitalCampaign 66.23%

GalaBeneficiary 18.6%

HospiceandHomeCare 6.21%

EvergreenHealthFund 3.94%

PatientCare 1.92%

EvergreenHealthNeuroscienceInstitute 1.04%

Endowments 0.98%

PatientandFamilyNeeds 0.62%

Women’sandChildren’sServices 0.24%

CancerProgram 0.22%

Category Percentage

IndividualDonors 63.10%

Corporations 22.10%

Foundations 11.46%

Associations/Organizations 3.18%

FamilyTrust/Other 0.16%

Contribution by Source

Balance Sheet Assets

Liabilities and Net Assets

Current Assets—$5,989,827

Accounts Payable—$289,294

Noncurrent Assets—$3,049,098

Net Assets—$10,426,141

Investments—$1,676,510

Total Assets—10,715,435

Total Liabilities—$10,715,435

Page 27: Community Report - 2011

27EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer2012

(From left to right)Chuck Pilcher, MD,servedsince2010Jeanette Greenfield,BoardSecretary,servedsince1998Al DeYoung,BoardChair,servedsince1980Rebecca Hirt, servedsince1984R. August Kempf,servedsince2000

Robert Malte,ChiefExecutiveOfficerNeil Johnson,RN,MSA,SeniorVicePresidentandChiefOperatingOfficerNancee Hofmeister, MSN,RN,NE-BC,VicePresidentandChiefNursingOfficerChrissy Yamada,CPA,SeniorVicePresidentandChiefFinancialOfficerJeff Tomlin, MD,SeniorVicePresidentandChiefMedicalOfficerTom Martin,SeniorVicePresidentandChiefInformationOfficerJeff Friedman,VicePresident,ProfessionalServicesKay Taylor, VicePresident,MarketingandCommunicationsKae Peterson,ExecutiveDirector,EvergreenHealthFoundationLaurene Burton,AdministrativeDirector,GovernanceandCommunityServices

The EvergreenHealth Board of Commissioners

EvergreenHealth Administration

PurposeWorkingtogethertoenrichthehealthandwell-beingofeverylifewetouch.

MissionEvergreenHealthwilladvancethehealthofthecommunityitservesthroughourdedicationtohigh-quality,safe,compassionate,andcost-effectivehealthcare.

VisionEvergreenHealthwillcreateaninclusivecommunityhealthsystemthatisthemosttrustedsourceforhealthcaresolutions.

ValuesCompassion—Wecareforandaboutourpatients,families,andeachother.Respect—Werespectthebeliefsandvaluesofeveryoneweencounter.Excellence—Westriveforexcellenceinallwedo.Collaboration—Weworkinpartnershipandbelieveeveryvoicemakesadifference.Accountability—Weareaccountabletooneanotherandtoourcommunity.

EVERGREENHEALTH MONITOR: 2011 COMMUNITY ANNUAL REPORT //Summer201227

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12040NE128thStreetKirkland,WA98034www.evergreenhealth.com

EVERGREENHEALTH BOARD OF COMMISSIONERS

AL DEYOUNGBothell/Duvall/Woodinville

JEANETTE GREENFIELDAtLarge

REBECCA HIRTKirkland/Kenmore

R. AUGUST KEMPFRedmond/Sammamish

CHUCK PILCHER, MDAtLarge

YoumaycontacttheCommissionersbye-mailatCommissioners@evergreenhealth.com

EvergreenHealthMonitorispublishedasacommunityservicebyEvergreenHealthMedicalCenter.Itscontentsarenotintendedtoreplaceprofessionalhealthcare.Seeyourhealthcareprofessionalforinformationrelevanttoyourmedicalhistory.

Editor:GailNeubert,425.899.1881

Photography:KeithBrofsky,JerryDavis,LarryGill

Design:Arscentia

EvergreenHealthisanequalopportunityemployerandserviceprovider.ForcareeropportunitiesatEvergreenHealth,visitourwebsiteatwww.evergreenhealth.com

FollowEvergreenHealthon:

FACEBOOK:facebook.com/evergreenhospital.org

TWITTER:@EvergreenHosp

YOUTUBE:youtube.com/user/evergreenhospital

Locations for All Levels of Care

We make healthcareeasyandconvenientwithsixprimarycareclinics,twourgentcarecenters,andtwo24/7emergencydepartments.OurprimarycarecentersoffernightandweekendhourswithSundaywalk-incareavailableatCanyonPark.Additionallyweprovideadozenspecialtypractices.

EvergreenHealth Primary, Urgent, and Emergency Care

For hours and directions, see our website at www.evergreenhealth.com/primarycare or www.evergreenhealth.com/emergency.

Call our 24-Hour Nurse Navigator & Healthline 425.899.3000.

Senior Health 11521NE128thStreet,Suite100Kirkland,WA98034425.899.6800

Multiple Sclerosis Center 12039NE128thStreet,Suite300Kirkland,WA98034425.899.5350

Booth Gardner Parkinson’s Center 12039NE128thStreet,Suite300Kirkland,WA98034425.899.3123

Pulmonary Care Center 12333NE130thLane,Suite225Kirkland,WA98034425.899.6972

Sleep Disorders Center Totem Lake Medical Plaza 11521NE128thStreet,Suite130Kirkland,WA98034425.899.4280

Maternal Fetal Medicine 12333NE130thLane,Suite240Kirkland,WA98034425.899.2200

EvergreenHealth Outpatient Rehabilitation 12039NE128thStreet,Suite200Kirkland,WA98034425.899.1960

Washington International Spine Associates 11800NE128thStreet,Suite200Kirkland,WA98034425.454.1111

EvergreenHealth Sports and Spine 11800NE128thStreet,Suite530Kirkland,WA98034425.899.1220

EvergreenHealth Wound Care Center 12303NE130thLane,Suite400Kirkland,WA98034425.899.2160

EvergreenHealth Cardiology Care 12333NE130thLane,Suite320Kirkland,WA98034425.899.0555

EvergreenHealth Radiation Oncology 12040NE128thStreet,Green1290Kirkland,WA98034425.899.1860

SPECIALTY PRACTICES

Canyon Park 1909214thSt.SE,Suite110425.488.4988

Duvall14720MainSt.NE,Suite109425.788.4889

Kenmore 1820866thAve.NE,Suite200425.485.6561

Redmond 8980161stAve.NE425.899.2273

Sammamish 22850NE8th,Suite103425.898.0305

Woodinville 16916140thAve.NE425.481.6363

PRIMARY CARE

Redmond 8980161stAve.NE425.883.3333Hours:9a.m.-5p.m.sevendaysaweek

Woodinville 16916140thAve.NE425.488.2273Hours:M-F8a.m.-8p.m.S-S9a.m.-5p.m.

URGENT CARE

EvergreenHealth Medical Center 12040NE128thStKirkland425.899.1700

Redmond Medical Center 8980161stAve.NERedmond425.899.1111

EMERGENCY CARE