Community Survey 2014 - Brown University · Most participation was reported in Safewalk (21%) and Operation ID Property Registration (13%); participants found these programs to be

Community Survey 2014

Brown University Department of Public Safety

Prepared by the Office of Institutional Research for the Department of Public Safety

Department of Public Safety: Community Survey 2014

Brown University 2 Office of Institutional Research

Summary of Results • The Community Survey was administered by the Department of Public Safety (DPS) during February and

March 2014. • The overall response rate of known populations was approximately 18%.

• Just over half of the respondents had an interaction with DPS in the previous two years, primarily for service

requests or in-person contact with personnel.

• Responding officer(s) were seen as professional and knowledgeable.

• The overall service of DPS was rated as excellent by 66%.

• Participation in DPS programs varied widely with 49% responding that they had not participated in any programs. Most participation was reported in Safewalk (21%) and Operation ID Property Registration (13%); participants found these programs to be useful and informative.

• There was a reported desire to have more programs devoted to crime prevention and personal safety, as well as

more safety information and media campaigns.

• Crime advisories were found to be very useful and informative by 49%; the preferred method of communication was through email (83%)

• Feelings of safety vary widely depending upon the situation. Walking with a Safewalker was evaluated as the

safest activity (2% unsafe/somewhat unsafe), while walking back to an off-campus residence was seen as the most unsafe (36% unsafe/somewhat unsafe).

Introduction and Methodology The Department of Public Safety (DPS) periodically surveys the Brown University community as part of the Department’s reaccreditation with the Commission on Accreditation for Law Enforcement Agencies. The web-based Community Survey was most recently administered in February and March of 2014, providing faculty, staff, students, and others to provide feedback to DPS on the following topics:

Services Rendered and Performance Rating – nature of the respondent’s most recent contact with DPS and satisfaction with the response Crime Prevention and Community Relations – respondent’s participation in and rating of DPS programs; interest in safety topics; rating of crime advisories and notifications Perception – ratings of competency and behavior of DPS officers; safety at Brown

The community was invited to participate via Morning Mail and the DPS website. As an added incentive for completing the survey, active members of the Brown community were eligible to win an iPad.



Due to the survey being open to anyone with access to Morning Mail or the DPS website, it is not possible to determine the exact number of individuals in the survey population. However, the population of faculty, staff, and students were estimated using Brown’s official fall semester census counts, which were provided to the U.S. Department of Education through the Integrated Postsecondary Educations Data System (IPEDS). The breakdown of population, respondents, and response rates are found below.

Response Rates by Affiliation to Brown

Affiliation Population

(IPEDS)

Number of Valid

Responses Response

Rate Faculty/Visiting Faculty 1,345 168 12% Staff 3,329 698 21% Undergraduate Student 6,455 1,214 19% Graduate Student 2,025 278 14% Medical Student 463 73 16%

Sub-Total (known population) 13,617 2,431 18% Visitor n/a 6 n/a Parent n/a 5 n/a Other Affiliate(please specify) n/a 25 n/a

Total n/a 2,467 n/a A total of 2,645 people entered the survey. However, 178 individuals were excluded from analysis due to only providing an affiliation or not answering any questions. This report provides overall results of the 2,467 responses listed above, not taking into account a person’s affiliation. Responses by affiliation are found in the Appendix. Respondents who identified as “other affiliation” provided an additional description, which commonly included post-docs, medical residents or fellows, and alumni. In the appendix, responses from faculty and staff were aggregated into one group and visitors, parents, and other affiliates were grouped together as "other." In addition to providing an affiliation, respondents were asked to self-identify by race/ethnicity and gender. The table below shows the racial and gender identity distributions of those who provided an answer.

Racial/Ethnic and Gender Identity

Race/ethnicity

% Providing Race

Gender

% Providing Gender

Black (Non-Hispanic) 5.2%

Female 63.4% Hispanic 5.9%

Male 35.8%

Asian/Pacific Islander 16.1%

Gender Neutral 0.8% Native American/Alaskan Native 0.2%

White (Non-Hispanic) 65.4% Multiracial 5.5% Other 1.5%



Services Rendered and Performance Rating The survey first asked respondents if, in the past two years, they had personally had an interaction with a member of the Department of Public Safety (DPS). Just over half (56%) answered that they had interacted with DPS. Among those who had an interaction, 94% were satisfied with the response and/or service rendered. In person contact with personnel and service calls were the most likely reasons cited for having had an interaction with DPS. Respondents who marked "service" were asked to further clarify the type of service they received. Gaining access to a building, either because of a lock out or after hours, was the service request most often cited (59%).

5% 6%

8% 10%

13% 29% 30%

0% 5% 10% 15% 20% 25% 30% 35%

Crime victim/witness

Safewalk escort

Attendance at a DPS event

Reporting a crime or incident

General inquiry

Service

In person contact with personnel

Nature of Interaction

No, 6%

Yes, 94%

Satisfied with Response Don't

remember, 4%

No , 40%

Yes, 56%

Had Interaction with DPS



Ratings of the responding officer's or staff's courtesy, professionalism, or knowledge were generally high. Most people who had had an interaction with DPS were "very satisfied" with the level of courtesy (92%). Over half responded that DPS had been "very professional" (67%) and "very knowledgeable" (55%). The overall service was rated "excellent" by 66% of respondents.

3%

31%

67%

0%10%20%30%40%50%60%70%

Unprofessional Professional Veryprofessional

Level of Professionalism

3% 5%

92%

0%

20%

40%

60%

80%

100%

No, I was notsatisfied at all

Somewhatsatisfied

Yes, I was verysatisfied

Satisfied with Courtesy

3%

42%

55%

0%

20%

40%

60%

Not veryknowledgeable

Knowledgeable Veryknowledgeable

Level of Knowledge

2% 5%

27%

66%

0%

10%

20%

30%

40%

50%

60%

70%

Poor Fair Good Excellent

Overall Service Rating



Crime Prevention and Community Relations DPS provides a number of educational programs and services to the Brown community. The survey asked respondents if they had participated in any of these programs and, if so, to rate its usefulness. Nearly half indicated that they had not participated in any programs, Safewalk service was used by 21%, and Operation ID Property Registration was used by 13%.

Participation Rate

None 49% Safewalk Service 21% Operation I.D. Property Registration 13% Crime Awareness/Personal Safety Presentation 5% Brown Guardian 5% Brown Building Security Initiative 4% S.A.F.E. Programming 3% R.A.D. Basic Self-Defense Training 2% Officer/Student Dialogue Program 1% Cooking with Cops 1% Coffee with Cops 1%

53% 44%

42% 28%

38% 34%

39% 29%

19% 19%

42% 48%

49% 55%

50% 52%

48% 52%

56% 57%

6% 8%

10% 17%

11% 14% 14%

18% 24% 24%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Safewalk ServiceOperation I.D.

Crime AwarenessBrown Guardian

Brown Building Security InitiativeS.A.F.E. Programming

R.A.D.Officer/Student Dialogue

Cooking with CopsCoffee with a Cop

Usefulness of Program Extremely Useful/Informative Useful/Informative Not Very Useful/Informative



Initiatives or programs that people would like to see more of on campus included crime prevention and personal safety sessions and safety information and media campaigns. Topics of most interest included personal safety, theft prevention, building security, and burglary prevention.

The survey noted that "the Department of Public Safety will send out Crime Advisories and Notifications in an effort to inform community members about crime trends." It then asked respondents to rate the usefulness of the updates and to indicate how they preferred to receive communications from DPS. In general, people found crime advisories to be useful and informative. Most preferred email as a way to receive updates. Among the 2% who marked "other communication," text messages were commonly specified.

3% 8% 10% 12%

21% 25% 25%

29% 33% 34%

47% 79%

0% 20% 40% 60% 80% 100%

Other Safety Topics

Homeland Security

Holiday Safety

Workplace Violence Prevention

Residential Hall Safety

Travel Safety

Domestic Violence & Stalking…

Hostile Intruder Awareness

Burglary Prevention

Building Security

Theft Prevention

Personal Safety

Safety Topics of Interest

8%

18%

20%

31%

42%

46%

0% 10% 20% 30% 40% 50%

Other Initiatives

Panel discussions focusing ontopics related to campus…

Community forums focusingon safety

Informal opportunities tomeet & greet DPS personnel

Safety information & mediacampaigns

Crime Prevention andPersonal Safety Sessions

Desired Initiatives

1%

2%

4%

8%

17%

24%

83%

0% 20% 40% 60% 80% 100%

Mailing

Other Communcation

Posters

Social Media (Facebook,…

Electronic Newsletter

Morning Mail

Email

Preferred Methods of Communication from DPS

5%

46%

49%

0% 20% 40% 60%

Not very useful orinformative

Useful and informative

Very useful andinformative

Usefulness of Crime Advisories



Perception The final section of the survey asked participants to consider the competency, attitudes, behaviors, and visibility of DPS officers and staff. Additionally, questions about safety in various scenarios were presented. DPS and its personnel were seen by most participants as competent (59%) or extremely competent (40%) and were rated as being very respectful (38%).

Satisfaction with the visibility of uniformed police and public safety officers was generally high – 54% were satisfied, while 40% were very satisfied. DPS also contracts the services of an external security group, otherwise known around campus as "Yellow Jackets." Most respondents were aware of Yellow Jackets (80%) and were either made to feel somewhat safe (46%) or very safe (33%) by their presence.

While there was general satisfaction with the visibility of uniformed DPS officers, there were hours of the day where respondents indicated they would like to see increased visibility. Between midnight and 3:00 a.m. was a common timeframe for more visibility. There were also areas around the Brown campus where an increased officer presence was desired, particularly around Thayer Street. Among those who marked "other" area, the Jewelry District/Downtown was the most common response (21% of the write-in answers).

1%

6%

28%

38%

27%

0% 10% 20% 30% 40%

Disrespectful

Fairly respectful

Respectful

Very respectful

Extremely respectful

Attitudes and Behaviors of Officers

1%

59%

40%

0%10%20%30%40%50%60%70%

Incompetent Competent Extremelycompetent

Competency of DPS

6%

54%

40%

0%

10%

20%

30%

40%

50%

60%

Not satisfied Satisfied Very satisfied

Satisfaction with Visibility of Uniformed Police

14%

7%

46%

33%

0% 10% 20% 30% 40% 50%

I don't have an opinion

They don't make me feel anysafer

They make me feel somewhatsafe

They make me feel very safe

Sense of Safety from "Yellow Jacket" Security



Finally, respondents were asked to indicate how safe they felt during various situations, most of them labeled on the survey as being "after dark" or "at night". These situations included walking to an off-campus residence, which was deemed the most unsafe, and walking with a Safewalker, which was evaluated as the safest.

12%

8%

8%

5%

3%

24%

25%

23%

19%

15%

2%

30%

16%

26%

24%

22%

16%

28%

43%

36%

41%

46%

42%

6%

7%

8%

11%

13%

40%

0% 20% 40% 60% 80% 100%

Walking back to off-campus residence

Walking alone after dark

Walking alone to parked car after dark

Leaving the library at night

Waiting for the Shuttle after dark

Walking with a Safewalker at night

Feeling of Safety in Various Situations

Unsafe Somewhat unsafe Neither safe or unsafe Reasonably safe Very safe

12%

18%

31%

39%

0% 10% 20% 30% 40% 50%

None

4:00pm-8:00pm

8:00pm-12:00am

12:00am-3:00am

Hours of Desired Increased Visibility of DPS

9% 13% 14%

18% 21%

25% 34%

0% 10% 20% 30% 40%

Main GreenAthletic Complex

Pembroke campusOtherNone

All of the aboveThayer Street

Areas with Desired Increased Presence by DPS



Appendix: Responses by Affiliation to University Services Rendered and Performance Rating

1. In the past two years, have you personally had an interaction with a member of the Department of Public Safety?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Yes 475 55% 763 63% 99 36% 25 34% 13 36% 1375 56% No 357 41% 391 32% 169 61% 43 59% 22 61% 982 40% I don't remember 34 4% 60 5% 10 4% 5 7% 1 3% 110 4% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

2. What was the nature of your most recent interaction with the Department of Public Safety?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Crime victim/witness follow-up and/or support 15 3% 51 7% 4 4% 3 12%

0% 73 5%

Reporting a crime or incident 48 10% 77 10% 8 9% 3 12% 1 8% 137 10% In person contact with personnel 165 36% 205 27% 19 20% 9 36% 5 42% 403 30% General inquiry 68 15% 85 11% 16 17% 4 16% 1 8% 174 13% Safewalk escort 7 2% 62 8% 3 3% 2 8% 1 8% 75 6% Attendance at a DPS community outreach event 38 8% 45 6% 18 19% 1 4% 2 17% 104 8% Service 122 26% 240 31% 26 28% 3 12% 2 17% 393 29% Total Responses 463 100% 765 100% 94 100% 25 100% 12 100% 1359 100%

3. Were you satisfied with the response and/or service rendered?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Yes 450 97% 704 93% 87 93% 24 96% 11 92% 1276 94% No 12 3% 57 7% 7 7% 1 4% 1 8% 78 6% Total Responses 462 100% 761 100% 94 100% 25 100% 12 100% 1354 100%

4. Were you satisfied with the officer's or staff's level of courtesy?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Yes, I was very satisfied 442 96% 678 89% 88 94% 24 96% 11 85% 1243 92% Somewhat satisfied 16 3% 45 6% 4 4% 1 4% 1 8% 67 5% No, I was not satisfied at all 4 1% 38 5% 2 2%

0% 1 8% 45 3%

Total Responses 462 100% 761 100% 94 100% 25 100% 13 100% 1355 100%



5. What was the responding officer's or staff's level of professionalism at the time?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Very professional 377 81% 430 57% 72 77% 18 72% 5 42% 902 67% Professional 78 17% 305 40% 21 22% 7 28% 6 50% 417 31% Unprofessional 8 2% 25 3% 1 1%

0% 1 8% 35 3%

Total Responses 463 100% 760 100% 94 100% 25 100% 12 100% 1354 100%

6. Would you say the officer(s) or staff you dealt with was:

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Very knowledgeable 330 72% 331 44% 55 59% 17 68% 9 69% 742 55% Knowledgeable 116 25% 396 52% 37 39% 8 32% 3 23% 560 42% Not very knowledgeable 13 3% 30 4% 2 2%

0% 1 8% 46 3%

Total Responses 459 100% 757 100% 94 100% 25 100% 13 100% 1348 100%

7. Did you receive a clear explanation about what was happening?


8. How would you rate the overall service you received from the officer(s) or staff?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Excellent 376 81% 419 55% 74 80% 20 80% 7 58% 896 66% Good 74 16% 269 35% 14 15% 4 16% 3 25% 364 27% Fair 6 1% 51 7% 4 4% 1 4% 1 8% 63 5% Poor 6 1% 21 3% 1 1%

0% 1 8% 29 2%

Total Responses 462 100% 760 100% 93 100% 25 100% 12 100% 1352 100%



Crime Prevention and Community Relations

9. Please check all the DPS programs that you have participated in:

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % S.A.F.E. Programming 29 3% 24 2% 12 4% 2 3%

0% 67 3%

Brown Guardian 32 4% 74 6% 13 5% 7 10% 1 3% 127 5% Operation I.D. Property Registration 65 8% 217 18% 26 9% 9 12% 2 6% 319 13% R.A.D. Basic Self-Defense Training 17 2% 21 2% 4 1% 2 3% 1 3% 45 2% Brown Building Security Initiative 87 10% 14 1% 1 0% 2 3%

0% 104 4%

Officer/Student Dialogue Program 3 0% 14 1% 3 1% 2 3% 1 3% 23 1% Cooking with Cops 2 0% 16 1% 1 0% 1 1% 1 3% 21 1% Coffee with Cops 12 1% 5 0% 2 1%

0% 2 6% 21 1%

Safewalk Service 19 2% 448 37% 30 11% 14 19% 5 14% 516 21% Crime Awareness/Personal Safety Presentation 80 9% 38 3% 14 5% 1 1% 2 6% 135 5% No participation in any programs 518 60% 471 39% 162 58% 34 47% 24 67% 1209 49% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

10. Were you familiar with our programs and services prior to participating in this survey?


11. Have you acquired a Personal Safety Alarm (PAL) from Public Safety?


12. How do you rate the programs you have participated in?

Faculty/Staff Undergraduate Graduate Medical Other Overall A. S.A.F.E. Programming # % # % # % # % # % # % Extremely Useful/Informative 33 49% 35 27% 10 36% 1 14%

0% 79 34%

Not Very Useful/Informative 6 9% 22 17% 3 11% 2 29%

0% 33 14%

Useful/Informative 28 42% 74 56% 15 54% 4 57% 1 100% 122 52% Total Responses 67 100% 131 100% 28 100% 7 100% 1 100% 234 100%



Faculty/Staff Undergraduate Graduate Medical Other Overall B. Brown Guardian # % # % # % # % # % # % Extremely Useful/Informative 34 49% 37 21% 8 28%

0% 1 100% 80 28%


0% 47 17%

Useful/Informative 27 39% 104 60% 16 55% 7 78%

0% 154 55% Total Responses 69 100% 173 100% 29 100% 9 100% 1 100% 281 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall C. Operation I.D. # % # % # % # % # % # % Extremely Useful/Informative 59 57% 124 41% 18 44% 1 8% 2 100% 204 44% Not Very Useful/Informative 4 4% 28 9% 2 5% 2 17%

0% 36 8%


0% 224 48% Total Responses 103 100% 306 100% 41 100% 12 100% 2 100% 464 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall D. R.A.D. Basic Self-Defense Training # % # % # % # % # % # % Extremely Useful/Informative 32 59% 39 31% 8 38% 1 17%

0% 80 39%


0% 28 14%


Faculty/Staff Undergraduate Graduate Medical Other Overall E. Cooking with Cops # % # % # % # % # % # % Extremely Useful/Informative 14 34% 18 15% 2 12%

0% 1 100% 35 19%


0% 44 24%


0% 101 56% Total Responses 41 100% 117 100% 17 100% 4 100% 1 100% 180 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall F. Coffee with a Cop # % # % # % # % # % # % Extremely Useful/Informative 15 32% 15 13% 3 18%

0% 1 50% 34 19%


0% 44 24%




Faculty/Staff Undergraduate Graduate Medical Other Overall

G. Brown Building Security Initiative # % # % # % # % # % # % Extremely Useful/Informative 69 58% 25 21% 4 24% 1 20% 1 100% 100 38% Not Very Useful/Informative 7 6% 19 16% 2 12% 2 40%

0% 30 11%


0% 132 50% Total Responses 120 100% 119 100% 17 100% 5 100% 1 100% 262 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall H. Safewalk Service # % # % # % # % # % # % Extremely Useful/Informative 39 70% 268 52% 19 43% 7 47% 4 100% 337 53% Not Very Useful/Informative 4 7% 27 5% 4 9% 1 7%

0% 36 6%


0% 265 42% Total Responses 56 100% 519 100% 44 100% 15 100% 4 100% 638 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall I. Crime Awareness/Personal Safety Presentation # % # % # % # % # % # % Extremely Useful/Informative 66 56% 49 34% 9 31% 1 20% 1 33% 126 42% Not Very Useful/Informative 5 4% 19 13% 3 10% 2 40%

0% 29 10%


Faculty/Staff Undergraduate Graduate Medical Other Overall J. Officer/Student Dialogue Program # % # % # % # % # % # % Extremely Useful/Informative 16 40% 32 27% 3 17% 1 17% 2 100% 54 29% Not Very Useful/Informative 6 15% 23 19% 3 17% 2 33%

0% 34 18%


0% 97 52% Total Responses 40 100% 119 100% 18 100% 6 100% 2 100% 185 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall K. Other Program # % # % # % # % # % # % Extremely Useful/Informative 20 47% 15 17% 6 32% 1 33% 1 100% 43 28% Not Very Useful/Informative 7 16% 21 24% 3 16% 1 33%

0% 32 21%


0% 78 51% Total Responses 43 100% 87 100% 19 100% 3 100% 1 100% 153 100%



13. What type of initiatives would you like to see more of on campus?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Crime Prevention and Personal Safety Sessions 430 50% 551 45% 112 40% 33 45% 15 42% 1141 46% Community forums focusing on safety 179 21% 240 20% 51 18% 13 18% 3 8% 486 20% Safety information & media campaigns 354 41% 521 43% 123 44% 21 29% 9 25% 1028 42% Panel discussions focusing on topics related to campus safety 145 17% 241 20% 34 12% 12 16% 4 11% 436 18% Informal opportunities to meet & greet DPS personnel 234 27% 428 35% 70 25% 18 25% 10 28% 760 31% Other 94 11% 58 5% 21 8% 9 12% 9 25% 191 8% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

14. What safety topics interest you most?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Personal Safety 704 81% 932 77% 229 82% 58 79% 26 72% 1949 79% Building Security 448 52% 301 25% 57 21% 27 37% 9 25% 842 34% Burglary Prevention 217 25% 472 39% 98 35% 27 37% 12 33% 826 33% Theft Prevention 312 36% 657 54% 140 50% 39 53% 18 50% 1166 47% Workplace Violence Prevention 143 17% 105 9% 37 13% 6 8% 1 3% 292 12% Domestic Violence & Stalking Awareness 98 11% 433 36% 59 21% 18 25% 5 14% 613 25% Residential Hall Safety 42 5% 452 37% 16 6% 3 4% 7 19% 520 21% Travel Safety 203 23% 307 25% 83 30% 13 18% 5 14% 611 25% Holiday Safety 69 8% 116 10% 43 15% 9 12% 2 6% 239 10% Homeland Security 73 8% 90 7% 22 8% 3 4% 1 3% 189 8% Hostile Intruder Awareness 295 34% 324 27% 68 24% 25 34% 5 14% 717 29% Other 29 3% 24 2% 7 3% 1 1% 6 17% 67 3% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

15. The Department of Public Safety will send out Crime Advisories and Notifications in an effort to inform community members about crime trends. Do you find these updates:

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Very useful and informative 424 50% 577 49% 132 49% 38 52% 16 47% 1187 49% Useful and informative 392 46% 546 46% 124 46% 30 41% 12 35% 1104 46% Not very useful or informative 28 3% 59 5% 16 6% 5 7% 6 18% 114 5% Total Responses 844 100% 1182 100% 272 100% 73 100% 34 100% 2405 100%



16. What method of communication do you most prefer to receive campus safety updates, safety tips, event notices, etc.?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Electronic Newsletter 150 17% 222 18% 48 17% 6 8% 2 6% 428 17% Morning Mail 249 29% 268 22% 52 19% 10 14% 3 8% 582 24% Email 707 82% 1019 84% 233 84% 67 92% 29 81% 2055 83% Mailing 7 1% 23 2% 1 0% 1 1% 1 3% 33 1% Posters 16 2% 84 7% 7 3% 2 3% 1 3% 110 4% Social Media (Facebook, Twitter) 40 5% 125 10% 16 6% 2 3% 3 8% 186 8% Other 15 2% 17 1% 3 1% 3 4% 2 6% 40 2% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

17. Are you currently following us on Twitter?


18. What topics are you interested in viewing on our twitter feed?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Campus safety updates 46 81% 70 83% 11 79% 0 0% 2 100% 129 82% Event information 35 61% 55 65% 9 64% 0 0% 2 100% 101 64% Links to external campus safety related news articles 19 33% 28 33% 3 21% 0 0%

0% 50 32%

Safety tips 38 67% 53 63% 8 57% 0 0% 2 100% 101 64% Information about personnel 18 32% 45 54% 6 43% 0 0%

0% 69 44%

Pictures 15 26% 23 27% 4 29% 0 0%

0% 42 27% Other 1 2% 1 1%

0% 0 0%

0% 2 1%

Total Responses 57 100% 84 100% 14 100% 0 0% 2 100% 157 100%

19. Have you visited our Facebook page?




Perception

20. How would you rate the competency of the department and its personnel?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Extremely competent 369 45% 437 38% 94 35% 27 37% 9 27% 936 40% Competent 451 55% 709 61% 173 65% 46 63% 22 67% 1401 59% Incompetent 4 0% 17 1% 1 0%

0% 2 6% 24 1%

Total Responses 824 100% 1163 100% 268 100% 73 100% 33 100% 2361 100%

21. Based on your experiences with the Department of Public Safety Officers, how would you rate officers' attitudes and behaviors towards members of the Brown community?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Extremely respectful 285 35% 252 22% 69 26% 23 32% 7 21% 636 27% Very respectful 324 39% 440 38% 92 34% 26 36% 10 30% 892 38% Respectful 194 24% 349 30% 95 35% 18 25% 14 42% 670 28% Fairly respectful 18 2% 107 9% 12 4% 6 8% 1 3% 144 6% Disrespectful 3 0% 15 1%

0%

0% 1 3% 19 1%

Total Responses 824 100% 1163 100% 268 100% 73 100% 33 100% 2361 100%

22. Are you satisfied with the visibility of our uniformed police and public safety officers?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Very satisfied 290 35% 520 45% 106 40% 24 33% 11 33% 951 40% Satisfied 472 57% 589 51% 141 53% 41 56% 22 67% 1265 54% Not satisfied 62 8% 54 5% 21 8% 8 11%

0% 145 6%

Total Responses 824 100% 1163 100% 268 100% 73 100% 33 100% 2361 100%

23. Are you aware that the Department of Public Safety has contracted the services of an external security group that consists of the "Yellow Jackets" strategically posted at various locations across campus?




24. What effect does the presence of "Yellow Jacket" security guards have on your sense of safety at Brown?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % They make me feel very safe. 186 23% 493 42% 69 26% 21 29% 8 24% 777 33% They make me feel somewhat safe. 344 42% 549 47% 152 57% 32 44% 8 24% 1085 46% They don't make me feel any safer. 71 9% 70 6% 18 7% 4 5% 4 12% 167 7% I don't have an opinion. 223 27% 51 4% 29 11% 16 22% 13 39% 332 14% Total Responses 824 100% 1163 100% 268 100% 73 100% 33 100% 2361 100%

25. What time of day would you like to see an increased visibility of officers?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % 4:00pm-8:00pm 364 44% 28 2% 33 12% 3 4% 7 21% 435 18% 8:00pm-12:00am 267 32% 268 23% 134 50% 40 55% 13 39% 722 31% 12:00am-3:00am 79 10% 744 64% 73 27% 24 33% 8 24% 928 39% None 114 14% 123 11% 28 10% 6 8% 5 15% 276 12% Total Responses 824 100% 1163 100% 268 100% 73 100% 33 100% 2361 100%

26. What areas at Brown, if any, would you like to see increased officer presence?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Thayer Street 258 30% 477 39% 86 31% 16 22% 9 25% 846 34% Athletic Complex 85 10% 160 13% 64 23% 12 16% 4 11% 325 13% Pembroke campus 85 10% 216 18% 29 10% 6 8% 1 3% 337 14% Main Green 45 5% 153 13% 21 8% 3 4% 1 3% 223 9% All of the above 268 31% 271 22% 51 18% 21 29% 10 28% 621 25% None 195 23% 216 18% 73 26% 26 36% 11 31% 521 21% Other 195 23% 169 14% 53 19% 25 34% 5 14% 447 18% Total Responses 866 100% 1214 100% 278 100% 73 100% 36 100% 2467 100%

27. How often does a DPS officer visit your administrative or academic department and/or building?

Faculty/Staff Undergraduate Graduate Medical Other Overall # % # % # % # % # % # % Regularly 147 20% 83 9% 25 11% 8 14% 3 13% 266 13% Periodically 241 33% 299 32% 63 29% 18 31% 4 17% 625 32% Seldom 345 47% 565 60% 131 60% 33 56% 16 70% 1090 55% Total Responses 733 100% 947 100% 219 100% 59 100% 23 100% 1981 100%



28. How safe do you feel at Brown when…

Faculty/Staff Undergraduate Graduate Medical Other Overall A. walking alone after dark # % # % # % # % # % # % Neither safe or unsafe 161 20% 172 15% 32 12% 14 19% 5 15% 384 16% Reasonably safe 324 40% 525 45% 121 45% 26 36% 16 48% 1012 43% Somewhat unsafe 213 26% 287 25% 67 25% 21 29% 8 24% 596 25% Unsafe 68 8% 87 7% 26 10% 7 10% 1 3% 189 8% Very safe 45 6% 90 8% 22 8% 5 7% 3 9% 165 7% Total Responses 811 100% 1161 100% 268 100% 73 100% 33 100% 2346 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall B. waiting for the Brown University Shuttle after dark? # % # % # % # % # % # % Neither safe or unsafe 187 30% 211 19% 54 22% 13 19% 5 19% 470 22% Reasonably safe 250 40% 547 48% 117 47% 27 39% 14 52% 955 46% Somewhat unsafe 117 19% 154 14% 33 13% 15 21% 4 15% 323 15% Unsafe 28 5% 31 3% 7 3% 4 6% 2 7% 72 3% Very safe 39 6% 188 17% 37 15% 11 16% 2 7% 277 13% Total Responses 621 100% 1131 100% 248 100% 70 100% 27 100% 2097 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall C. walking alone to your parked car after dark? # % # % # % # % # % # % Neither safe or unsafe 141 18% 329 33% 52 21% 13 18% 6 19% 541 26% Reasonably safe 276 36% 332 33% 109 43% 22 30% 16 50% 755 36% Somewhat unsafe 227 30% 190 19% 49 19% 22 30% 6 19% 494 23% Unsafe 72 9% 61 6% 19 8% 9 12% 2 6% 163 8% Very safe 51 7% 84 8% 23 9% 7 10% 2 6% 167 8% Total Responses 767 100% 996 100% 252 100% 73 100% 32 100% 2120 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall D. walking with a Safewalker at night? # % # % # % # % # % # % Neither safe or unsafe 135 29% 103 10% 40 19% 13 20% 4 17% 295 16% Reasonably safe 177 39% 462 43% 95 45% 27 41% 12 50% 773 42% Somewhat unsafe 13 3% 16 1% 3 1% 1 2%

0% 33 2%

Unsafe 3 1% 1 0%

0% 2 3% 1 4% 7 0% Very safe 131 29% 502 46% 74 35% 23 35% 7 29% 737 40% Total Responses 459 100% 1084 100% 212 100% 66 100% 24 100% 1845 100%



Faculty/Staff Undergraduate Graduate Medical Other Overall

E. leaving the library at night? # % # % # % # % # % # % Neither safe or unsafe 188 40% 219 19% 54 22% 19 27% 3 10% 483 24% Reasonably safe 162 34% 497 43% 104 42% 23 33% 18 62% 804 41% Somewhat unsafe 74 16% 229 20% 42 17% 16 23% 5 17% 366 19% Unsafe 15 3% 60 5% 12 5% 6 9% 1 3% 94 5% Very safe 36 8% 146 13% 35 14% 6 9% 2 7% 225 11% Total Responses 475 100% 1151 100% 247 100% 70 100% 29 100% 1972 100%

Faculty/Staff Undergraduate Graduate Medical Other Overall F. walking back to your off-campus residence? # % # % # % # % # % # % Neither safe or unsafe 183 38% 305 30% 50 19% 10 14% 5 19% 553 30% Reasonably safe 151 31% 246 24% 85 33% 19 27% 12 46% 513 28% Somewhat unsafe 93 19% 256 25% 66 25% 22 31% 4 15% 441 24% Unsafe 26 5% 137 14% 38 15% 15 21% 3 12% 219 12% Very safe 27 6% 65 6% 20 8% 5 7% 2 8% 119 6% Total Responses 480 100% 1009 100% 259 100% 71 100% 26 100% 1845 100%

Documents

Community Survey 2014 - Brown University · Most participation was reported in Safewalk (21%) and Operation ID Property Registration (13%); participants found these programs to be