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1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD Company Confidential N7510 Supernova For Contact Centres

Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

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Page 1: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

N7510 Supernova For Contact Centres

Page 2: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

2 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Training in brief

• The purpose of this training is to communicate the new and key features of the Nokia 7510 Supernova. The material is targeted at agents who need to provide usability support for the product.

• A more detailed product specification can be found in the Product Data Sheet for the Nokia 7510 Supernova.

Page 3: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

3 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Overview of Nokia 7510 Supernova key features 1/3

• Fold design with changeable Xpress-on covers

• Reminder light reminds of unread messages and missed calls

• Easy-to-use with one hand: clever push-to-open side key

• Main display: 2.2” QVGA display with 240 x 320 pixel resolution supporting up to 16.7 million colours

• Secondary display: Monochrome TFT display with 128 x 160 pixel resolution with landscape mode, and hidden-until-lit feature (call and message alerts shine through)

• 2 megapixel camera with smooth 4 x digital zoom, integrated LED flash light

Page 4: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

4 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Overview of Nokia 7510 Supernova key features 2/3• Music player and expandable memory that

supports microSD memory cards of up to 8 GB

• Windows Live Messenger

• Series 40 Nokia Web Browser

• One-click upload to Share on Ovi and Flickr

• Nokia Maps for Series 40 and Mobile Search

Page 5: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

5 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Overview of Nokia 7510 Supernova key features 3/3

1. Changeable upper and lower covers

3. High gloss metal touch

6. 2 MP camera with flash

5. Reminder light shining through the flash window

4. Push-to-open key

2. One-click upload to Share on Ovi and Flickr

7. Hidden-until-lit effect - secondary display

Page 6: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

6 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Product specification 1/2

• Size: 16.7 x 46.4 x 92.5 mm• Display: 2.2” QVGA, 240 x 320 pixel, TFT, 16M color• Second display: 128 x 160 pixel, TFT hidden until lit,

landscape• Memory: internal: up to 20 MB, 512 MB microSD card

inbox (support up to 8 GB)• Talk time: up to 6 hours GSM / Stand by time: up to

300 hours• Design characteristics:

• Fold design• Changeable sliding covers with two sets of

Xpress-on covers inbox• Hidden cover display• Metal hinge• Reminder light

• Bearers and transport• EDGE MSC 32, GPRS MSC 32, DTM (EGPRS/GPRS)

11• Connectivity

• Bluetooth v. 2.1 with stereo audio profiles, SIM access profile, audio remote control profile

• Removable microSD memory card (support up to 8 GB)

• Micro-USB interface with USB2.0 FS (Full Speed)• 2.5 mm AV connector and 2 mm DC connector

• User Interface Features• Series 40 with Active idle, SPR 8.1• Active standby• Organic desktop (adapts to user behavior over

time)• Exclusive Nokia 7510 Supernova specific skins

(wallpapers, icons, colors)• Context management

• PIM (Calendar and Contacts)• SyncML (local and remote) data synchronisation

of contacts and calendar• Nokia TWIN with Podcasting support

• Voice and audio• Speech codec support for FR, HR, EFR, AMR• Voice commands and recording• MMS: OMA MMS 1.3 (600 kB MMS size), SMIL

• Imaging experience• 2 MP camera, LED flash, smooth 4 x zoom• Video streaming and playback: H.263, MPEG-4

(for playback)• File formats: .3gp, .mp4• Video recording: QCIF (ca. 7 fps), video recording

H.263

Page 7: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

7 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Product specification 2/2• Browsing experience

• New Nokia Web Browser (supporting full HTML, CSS and Javascript enabled websites)

• Music experience• Latest mobile Music and Media features:

Music Player for WMA (WM9, WMA10pro),• RealAudio, MP3, AAC and eAAC+, Video

player 3GP H.263 playback + streaming, recording and MPEG4 playback

• Ring tones: Video, WAV, MP3, AAC, eAAC+ and 64 polyphonic

• FM RDS stereo radio, Visual Radio 87,5-108,7 MHz (Frequency range NA variant: 87,9-107,9)

• Stereo headset (HS-47 inbox)• USB 2.0 Full Speed for transfer of music• OMA DRM release 2.0 and Windows Media

DRM ver. 1• Listen and control your music over

Bluetooth stereo audio• Listen to music in flight mode• Manage music with Nokia Music Manager

and Windows Media Player 11• Subscribe to podcasts via TWIN

• Other:

• Nokia Maps 1.2• Windows Live Messenger• Java client for content (pictures, videos)

upload to Share on Ovi and Flickr• FOTA – Firmware update over the air• MyNokia data backup including Java

applet for customer registration

Page 8: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

8 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Product comparison

Model Nokia 7510 Supernova Nokia 7610 Supernova Nokia 7310 Supernova

Communication Quad-band Tri-band Tri-band

Full HTML Nokia Web Browser No No

Max message size: Receiving/sending

600 KB 300 KB 300 KB

Display Active matrix colour display, 16.7 million colours, 2.2 inch

Secondary display with hidden-until-lit feature

Active matrix colour display, 16.7 million colours, 2 inch

Active matrix colour display, 16.7 million colours, 2 inch

Media support Camera viewfinder ca. 12 fps Camera viewfinder ca. 15 fps Camera viewfinder 12 fps

Storage Shared user memory up to 20 MB for Gallery content + microSD 512 MB, expandable up to 8 GB + client implemented for one-click upload to OviShare and Flickr

Shared user memory up to 34 MB for Gallery content + microSD up to 4 GB

Shared user memory up to 20 MB for Gallery content + microSD 512 MB, expandable up to 4 MB

Integrated digital camera (features)

Yes. 2.0 Mpix. Landscape and portrait mode. 3 image quality options. 6 image resolution options. 4 x digital zoom , camera background processing (with inserted microSD card and image saving

Yes. 3.2 Mpix with autofocus, Landscape, portrait and night mode. 5 image quality potions 8 x digital zoom

Yes. 3.0 Mpix with autofocus, Landscape, portrait and night mode. 5 image quality potions 8 x digital zoom

Page 9: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

9 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser

Page 10: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

10 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser

• The Nokia 7510 Supernova integrates as first product the new web kit based open source browser for Series 40.

• Nokia Web Browser maintains the look and feel of the Series 40 Native Browser.

• The Series 40 Nokia Web Browser supports full HTML, CSS and Javascript enabled websites.

Page 11: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

11 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser - main UI features 1/3

• Client side image maps to load URLs

• Form auto-fill and auto-complete assist users in filling out forms by storing previously submitted data.

• Form controls and selection lists define how a browser displays <input> elements such as input boxes, radio buttons, checkboxes and selection lists.

• Go to address history provides a list of previously entered URLs

• IFrames are usually used to display one independent section that is

enclosed within a page.

Page 12: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

12 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser – main UI features 2/3

• Image operations include, for example, saving images and sending images.

• Inline Media means that for example the video or audio plays within the browser instead of launching a separate media player.

• Navigation provides various ways for the user to load web pages.

• History and backstepping provide the user a way to navigate to previously visited pages and the last visited page.

Page 13: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

13 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser - main UI features 3/3

• Page operations allow the user to send web addresses, view addresses or page information, and use details found on the page.

• Show page title allows the user to choose whether to display the web page title or not.

• Zoom feature allows the user to make text and images smaller or bigger.

Page 14: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

14 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia Web Browser – main non-UI features

• Bookmarks provide a way for users to load frequently visited web pages.

• Markup and scripting support in the Series 40 Nokia Web Browser are as follows:

• HTML 4.01

• Cascading Style Sheets (CSS)—CSS 1 and 2, including external style sheets

• JavaScriptTM 1.5—adds dynamic behavior to Web pages

• OMA Markup and Scripting

• Operator menu provides a menu item that allows operators to give access to certain services without necessarily having to activate a data connection.

• Schemas: The Series 40 Nokia Web Browser has the following schema support:

• http, https, file, wtai, “cti” attribute, tel, mailto, rtsp, localapp, vtel

Page 15: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

15 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Windows Live Messenger

Page 16: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

16 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Windows Live Messenger

• Windows Live Messenger Java client incorporates the Series 40 xSP framework in the following areas:

• Windows Live Messenger – Instant messaging to chat on the go as a standalone Java application

• Windows Live Contacts (contacts from PC messenger synchronised to mobile phone) –> sub-tab in native Contacts

• Active Standby displays Windows Live Messenger status

• Windows Live Search – as part of Nokia Search client

• Windows Live Messenger is a subscription based service for those countries that support Microsoft billing system.

Page 17: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

17 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Available Windows Live services in Nokia Series 40 devices

Windows Live Messenger

Windows Live Contacts(integrated to address book)

Page 18: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

18 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Device setup

• The client is pre-installed at production.

• Messenger is located inside the Collection folder. The client is undeletable by user.

• Shortcut keys, active idle can be customised for Messenger.

NOTE: The Windows Live Messenger menus are not yet final and are subject to change.

• Windows Live Messenger menu examples:

Page 19: Company Confidential 1 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10- 2008 / T&VD N7510 Supernova For Contact Centres

19 © 2005 Nokia N7510_Supernova_training_material_for_CCs.ppt / 07-10-2008 / T&VD

Company Confidential

Nokia 7510 Supernova key TPO summary

Inbox

Battery BL-5BT

Charger AC-3*

Stereo Headset HS-47

512 MB MicroSD Card MU-28

2 sets of Xpress-on™ Covers

Outbox

Bluetooth Headset BH-304

Nokia Jewellery Collections

Bluetooth Speaker Phone HF-200

Carrying Case CP-294

2 GB microSD card MU-37or 8 GB microSD card MU-43

Stereo Headset WH-700

Mini Speakers MD-8

Xpress-on™ Covers**