Company Confidential Registration Management Committee 1 July 17, 2014 Bryan Blunt IAQG OASIS Administrator OASIS Tools for Continuous Improvement / Next-Gen

Company Confidential

Registration Management Committee

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July 17, 2014

Bryan BluntIAQG OASIS Administrator

OASIS Tools for Continuous Improvement / Next-Gen Project Status

RMC Workshop Long Beach, CA 16 – 17 July 2014


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Agenda

• Review:– Selected process improvement applications

» Current AAQG performance results– Recent certificate modification opportunities– OASIS Next-Generation project status



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CB Applications – Process Improvement• Selected Applications

• Manage Feedback• Report – Aggregate ARS• Report – Auditor Capacity• Report – Certificate Issue Dates• Report – Days to Upload• Report – Supplier Admins



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CB Applications – Process Improvement• Manage Feedback

The feedback download shows the history of requests sent from various stakeholders

to respective CBs.

AAQG Jun-13 May-14CB Feedback Responses < 30 Days 85.5% 91.0%

Excludes Supplier Admin requests12-month timeframe

Status Update



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CB Applications – Process Improvement• Report – Aggregate ARS

Shows the average number of nonconformities reported by AQMS clause and audit type:• Initial• Recertification• Surveillance• Special• All

Allows comparison by:• AEA’s (AEA-led teams) at your CB• Others within your Sector• Others Globally



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91xx Clause General Category Major Nonconformities7.5 Production & Service 2808.5 Improvement 2798.2 Monitoring & Measurement 2297.4 Purchasing 1914.1 General Requirements 1697.6 Control of Monitoring & Measuring Equipment 1244.2 Documentation 1018.3 Control of Nonconforming Product 975.6 Management Review 637.1 Planning of Product Realization 576.2 Human Resources 517.2 Customer Related Processes 475.4 Quality Management System Planning 196.3 Infrastructure 165.2 Customer Focus 147.3 Design & Development 135.1 Management Commitment 85.5 Responsibility, Authority & Communication 68.4 Analysis of Data 66.1 Provision of Resources 56.4 Work Environment 55.3 Quality Policy 18.1 Measurement, Analysis & Improvement Planning 1

TOTAL 1782

AAQG Data: 12-month period ending 5/26/2014

82% 82%

• Report – Aggregate ARS: Status Update



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• Report – Auditor Capacity

Provides an indication of auditor utilization by your CB for the timeframe selected

Calculates AEA and AA days based on the number of auditors and total audit days entered into OASIS

CB Applications – Process Improvement



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• Report – Auditor Capacity: Status Update

AAQGStandard FOS AEA's AA's AEA's AA's

9100 467 142 481 1419110 40 8 40 149120 142 7 147 6

Jun-13 May-14

Unique auditors utilized by AAQG CB's12-month timeframe



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• Report – Certificate Issue Dates

A positive (+) number gapindicates that the certificate

was re-issued after itsprevious expiration date.

Shows certificate issue/re-issuedates, and the number of days (gap)between a cert’s previous expirationdate and the date it was re-issued.

CB Applications – Process Improvement



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• Report – Certificate Issue Dates: Status Update

Month/Year Total Recerts Issued Recerts Issued After Expiry DateJun-13 2720 179May-14 2855 96

AAQG Data12-month timeframe



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• Report – Days to UploadCB Applications – Process Improvement

Shows the number of daysbetween audit completion andaudit data upload into OASIS.

Indicates whether time takento upload audit data complies

with applicable standards.



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• Report – Days to Upload: Status Update

Audit Type Jun-13 May-14

INITIAL 887 920Initial Upload Compliance 84% 88%

RECERT 2036 1866Recert Upload Compliance 93% 96%

SURVEILLANCE 5056 5770Surveillance Upload Compliance 61% 71%

SPECIAL 175 318Special Upload Compliance 78% 77%

TOTAL AUDITS 8154 8874OVERALL UPLOAD COMPLIANCE 72% 78%

AAQG Data12-month timeframe



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• Report – Supplier AdminsCB Applications – Process Improvement

For suppliers having an assessment enteredeach respective CB:• Shows active OASIS Administrators• Shows cases in which no active OASIS Administrator is present



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• Report – Supplier Admins: Status Update

AAQG TotalCertified Supplier Sites 9926

Sites w/ Active OASIS Admins 8524TOTAL 86%

Includes all Campus sites12-month timeframe ending 5/26/2014



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OASIS Cert Mod Results

May 2014 Review: Top reasons for rejected CB certificate modifications.• Incorrect identification of the assessed standard• Withdrawing a certificate when the client provides

notification of transfer to another CB• Adding new sites to an existing certificate (usually in

conjunction with a certificate structure change)

AAQG Data: May, 2014 timeframe.



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OASIS Cert Mod Rejections• Incorrect identification of the assessed

standard– Requirement:

» IAQG OPMT ICOP Resolution 110: “When referencing an AQMS standard on a certification or accreditation document, the AQMS standard referenced shall be written in full i.e. the AQMS standard(s) including issue letter or revision date, and shall not be abbreviated or changed i.e. AS9100C or EN 9100:2009 or JISQ 9100:2009.”

– Example:» Correct: AS9100C» Incorrect: AS9100:2009 Rev. C

AAQG Data: May, 2014 timeframe.



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OASIS Cert Mod Rejections• Withdrawing a certificate when the client

provides notification of transfer to another CB– Requirement:

» IAQG OPMT ICOP Resolution 119: “The issuing (current) CB shall cooperate with the accepting (new) CB to facilitate the transfer of a valid accredited AQMS certification……Where an AQMS certificate subject to transfer has been previously suspended by the issuing (current) CB, the suspension of the existing certificate shall prevent the transfer from occurring until the suspension is lifted by the issuing (current) CB.The issuing (current) CB shall not use notification of a transfer of a valid AQMS certification as justification for suspension or withdrawal of the existing certificate before the transfer process to the accepting (new) CB is completed. If the issuing (current) CB takes punitive action without cause, the accepting CB and/or the transferring client can lodge a complaint by raising an OASIS Feedback Request to the appropriate AB.”



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OASIS Cert Mod Rejections• Adding new sites to an existing certificate

(usually in conjunction with a certificate structure change)– Requirement:

» IAF MD1:2007, Clause 0.2: “Normally initial audits for certification and subsequent surveillance and recertification audits should take place at every site of the organization that is to be covered by the certification.”

» IAF MD1:2007, Clause 4.4.7: “Additional sites can be added to an existing certification as the result of surveillance or recertification activities or enhancement of scope.“

» 9104/1, Clause 6.11: “The scope of certification shall not include processes that were not audited to sufficient depth to verify client (organization) conformance.”

– Example:» Correct: OASIS entry using Certificate/Assessment Add or Transfer» Incorrect: OASIS entry using Certificate/Assessment Modify



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OASIS Cert Mod Rejections• The Bottom Line:

– Reasons to use the OASIS Certificate Modify function:» Typing errors» Change of scope (when no new sites were added)» Change of organization name» Change of organization address (postal change only – not physical location change)» Change of status (e.g. suspended, certified, etc.)

– Ref. CB Training Material, Part 2 - Applications Section for additional information.

» Available in the OASIS Help/Guidance section



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OASIS Application and Cert Mod Review



OASIS Next-Generation Project

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OASIS Next-Generation Status Review

Documents

Company Confidential Registration Management Committee 1 July 17, 2014 Bryan Blunt IAQG OASIS Administrator OASIS Tools for Continuous Improvement / Next-Gen