Company Overview - NASSCOMold.nasscom.in/sites/default/files/2016 Company Overview.pdf · • Value-driven innovative solutions • Consistently high levels of operational performance

Company Overview

FOUNDED 1979

GLOBAL HEADQUARTERS Seattle, Washington

REGIONAL HEADQUARTERSLondon, Dubai, Singapore & Shanghai

PEOPLEOver 15,300 Employees Worldwide

2015 REVENUE $6.6 Billion

Traded on NASDAQ

Fortune 500, S&P 500

HIGHLIGHTS

March 23, 2016 Property of Expeditors International of Washington, Inc. and its subsidiaries. Reproduction by written authorization only. ©

HISTORY

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109 COUNTRIES SERVED | 331 LOCATIONS

OUR NETWORK TODAY


GROWTH

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GLOBAL PRODUCT MIX

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2015 VOLUMES

7


INDUSTRIES WE SERVE

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OUR STRUCTURE

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The Americas EuropeMiddle East, Africa & Indian Subcontinent

REGIONS

North Asia South Asia

PRODUCTS

Air Ocean Transcon Customs

Distribution

Order Management

Project Cargo

FINANCE | INFORMATION SERVICES | LEGAL

Industry Verticals

Training

Sales & Marketing

SERVICES

Account ManagementNetwork Solutions Transition & Implementation

Risk ManagementSecurity, Health & Safety


We focus on systems and technologies that give our customers the tools needed to manage their global networks.

• Develop and implement core systems internally

• Deploy uniform systems globally

• Provide global network visibility

• Focus on cyber security

• Local IS support at every branch, and four international support centers

• Advanced reporting and analytics

INFORMATION SERVICES

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WHERE WE FIT INTO YOUR SUPPLY CHAIN

TransportationCustoms

SOURCE/MAKE BOOK/MOVE DELIVER

Network Solutions

Risk Management

Security

Tradewin

Distribution

Order Management

Tradewin

Risk ManagementSecurity

PLAN

Project Cargo

Customs

Tradeflow

Tradeflow

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• End to end logistics services with customer specific solutions

• Standard global systems architecture

• Strong culture focused on customer satisfaction

• Empowered workforce

• Emphasis on global compliance

• Efficiency and consistency through process management and optimization

OUR OBJECTIVES

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PRODUCT OFFERINGS

TRANSPORTATIONAIR | OCEAN | TRANSCON | PROJECT CARGO

Strategic Service Provider Relationships

• Preferential access to capacity

• Value-driven innovative solutions

• Consistently high levels of operational performance

Highly Reliable

• Compliance and process driven

• Consistently measured with global KPIs

• Flawless execution

Flexible & Adaptable

• Services tailored to achieve customer objectives

• Access to the largest service provider footprint

• Responsive solutions for evolving market conditions

Comprehensive

• Seamless multi-modal door-to-door coverage

• Data and process consistency through single platform

• Speed and accuracy from EDI integration


AIR

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Consolidated Freight Express Freights Expeditors PremiumCapacity

Charter Business Unit Tripartite Solutions Hand Carry

Garment on Hanger Direct Delivery Secure Services

Project Cargo Air + Sea Sea+ Air

Final Mile Dangerous Goods Cross-Dock

Temperature Control

CORE SERVICES

SPECIALIZED SERVICES


OCEAN

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Full Container Load Less than Container Load

Forwarding

Less than Container Load Express

Deconsolidation Intermodal

Garment on Hanger Direct Delivery Temperature Control

Project Cargo Air + Sea Sea + Air

Order Management Dangerous Goods Secure Service

Cross Dock

CORE SERVICES



TRANSCON

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Domestic Ground Domestic Air Cross Border

Time Definite

White Glove Premium Transportation Management

Merge-In-Transit

Secure Service Charter Final Mile

Temperature Control Direct Delivery Cross Dock

CORE SERVICES



Over Dimensional Heavy Lift Complex

Project Logistics

Trucking Rail Transport Air Transport

Ocean Transport Barging Crane & Rigging

Route Studies Risk Analysis Structural Engineering

AutoCAD Drawings Cargo Inspection Loading/Unloading Supervision

PROJECT CARGO

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CORE SERVICES


CUSTOMS

Knowledge Based Service

Customs clearance and trade compliance are knowledge-based services that require an understanding of the impact to our customers’ supply chains

Value

Deliver quantifiable value to the supply chain through the development of innovative solutions

Global Infrastructure

Deliver a global infrastructure with local expertise, drawing from both the private and public sector

Government Agencies

Be known and respected by government agencies, where appropriate


WHAT WE DO

CUSTOMS BROKERAGE

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• Compliance, monitoring, and oversight

• Add value and enhance supply chain performance

• Reduce overall cost

• Entry declaration visibility

• Reuse of customer provided commercial data

• Simplified procedures/tools to maintain visibility, control, and compliance

• Global detailed Parts/SKU management system

• Discrepancy management and reporting tool

• Pilot programs

• Duty and Tax Minimization programs –MPF Management and FTZ operations

STRATEGYProvide global customs infrastructure and expertise supported by innovative approaches to programs


Import Consulting

• Anti-Dumping / CountervailingDuty Determination

• Entry Declaration Auditing

• Importer Self Assessment

• Non-Resident Importer Registration

• Post Declaration Services

• Quarantine Assistance

• Ruling Requests

• Valuation Analysis

Classification

• Export Control Classification

• Harmonized Tariff Classification

• Trade Account Profiles

Export Consulting

• Export Control Classification

• Export License Determination

• Export Procedures Manual Development

Duty Mitigation

• Duty Management

• Goods and Services Tax Recovery

• Enhanced Project By-Law Scheme

• Entry Reconciliation Services

• First Sale

• Origin Preferential Assistance

• Tariff Concession Order

Trade Preference Programs

• Free Trade Qualification

• Free Trade Zone Implementation

• Managed Free Trade Programs

• Supplier Solicitation

Supply Chain Security

• AEO

• PIP

• C-TPAT

Leveraging both local expertise and global understanding resulting in creative and innovative solutions that translate directly to your bottom line. Tradewin is a professional

trade consulting services company and wholly-owned subsidiary of Expeditors.

DISTRIBUTION

Engineered and Optimized Facilities and Processes with ongoing Continuous Improvement Initiatives

A Focus on Best-in-Class Inventory Management and Visibility within Secure Facilities with Compliant Processes

Leveraging Our Global Network

• Consistent processes across geographies with emerging

market representation

• Integrated transportation and customs services

A Flexible WMS Deployed Worldwide

• Rapid implementation and globally networked integration

with immediate start-up ROI

• Global visibility via exp.o across inbound PO’s,

transportation, customs and warehousing activities


DISTRIBUTION

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Multi-Channel Fulfilment

Vendor Managed Inventory

Origin Pre-Distribution

Cross Dock Transload Value-Added Services

Pick & Pack Merge-In-Transit Network Design

Kitting Spare Parts Facility Engineering

Seasonal Programs Product Inspection Process Design

E-Commerce Localization & Postponement

Packing & Crating

Return Management Product Rework & Recycling

Industry CentricSolutions

CORE SERVICES


ORDER MANAGEMENT

Visibility Driven by Service

• Real-time, end-to-end order visibility, messaging and analytics

• Fully integrated with transportation management system

• Systems-driven compliance checks

Service that Improves Planning

• Order-based controls and routing embedded in origin process

• Order data validation and accurate reporting

• Regional and corporate product teams to support customer’s program

Flexible, Local Execution

• Operations in proximity to shippers and carriers

• Management branch located in office requested by customer

• Responsive and customized solutions regardless of Expeditors origin


ORDER MANAGEMENT

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Order Integrated with Transportation

Shipment Forwarding Services

Local Branch Management

Item Level Tracking,Reporting & Analytics

Booking Exception Management

Ocean Carrier Management

Shipment Consolidation

Advance Shipment Notifications

Data Reuse for Compliance

Commercial Document Generation

Order Acknowledgement

Production Milestones Repair & Return

Origin Pre-Distribution Garment On Hanger Shipper Compliance Programs

CORE SERVICES


RISK MANAGEMENT

Comprehensive Risk Management & Insurance Solutions

Cargo Claims Management Tailored to your Company’s Individual Needs

• Insurance to cover every step in the supply chain

• Identification of supply chain risk and implementation of effective risk mitigation techniques

• World-class transit and warehouse security advisory services

• Dedicated claims advocacy directing your claim from preliminary notice through resolution

• Effective subrogation services for recovery from liable party

• Proprietary claims system allows for customizable claims analytics


RISK MANAGEMENT

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CUSTOMER SERVICE | SOLUTION | DESIGN


SALES STRUCTURE & PROCESS

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INDUSTRY VERTICALS

Ensuring that Our Customers Receive Services that are Appropriately Designed and Delivered to meet the Unique Requirements of their Industry

• Broad industry supply chain knowledge

• Customer specific solutions

• For unique handling, compliance and regulatory industry demands

Providing


AVIATION & AEROSPACE

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SERVICE OFFERINGS

Global AOG

• Leveraging global network

• Visibility with one system

Engines & Over-Sized Equipment

• Product knowledge and centers of excellence

Distribution Services

• OEM/MRO Aviation parts

• AS 9120 capability

Managing Rotables

• End-to-end visibility

• Manage with Metrics

Airline Support

• Support maintenance needs; AOG and standard

• Logistics planning for company owned materials

SECTORS SERVED

• Manufacturers

• Airlines

• Suppliers

• MROs


AUTOMOTIVE

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REGULATORY & CUSTOMS

• Centralized customs

management models

• Global brokerage

capability and expertise

• Support of classification

and trade programs

AFTERMARKET & SERVICE

• VOR solutions

• Warehouse and

inventory support

MANUFACTURING SUPPORT

• VMI programs

• Premium logistics

management

• Returnable management

• Route design and

optimization

• Non-production material

management

• Cross-border management

• Dedicated routes in key

automotive lanes

SECTORS SERVED

• OEMS • Tier 1-3 Suppliers (tier

suppliers)


HEALTHCARE

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• Globally consistent GDP quality management system

• Temperature control Air Gateway network

• Active and passive solutions

• GDP trained Air and Ocean operations staff

• Healthcare network management solutions

• Innovative programs for GDP and temperature

control airfreight

• Temperature control ground transportation


REGULATORY

• Worldwide compliance program

• Health, Safety and Environmental

PROGRAMS

• Supply and Materials Management Services

• Project Management Services and Solutions

• Specialized Oil and Energy IS Solutions

SERVING

• Oil and Gas

• Engineering , Procurement and Construction

• Chemicals

OIL & ENERGY

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SERVICE OFFERINGS

• Order and vendor management services

• Store replenishment and e-commerce order fulfillment

• International transportation including direct-to-store

• Offshore warehousing and international distribution

• International trade compliance

• Boxed and hanging merchandise

• Special programs for samples, returns and store fixtures

• Performance analysis and benchmarking

SECTORS SERVED

• General Merchandise

• Apparel and Footwear

RETAIL & FASHION

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• High Fashion and Luxury

• Cosmetics and Specialty Retail

NETWORK SOLUTIONS

Creating Value Across the Supply

Chain by Designing Solutions for

Our Customers’ Supply Chain

Networks, Driving Improved

Responsiveness, Reliability and

Agility, while Reducing Cost and

Freeing up Working CapitalModeling Optimization Simulation

March 23, 2016 Property of Expeditors International of Washington, Inc. and its subsidiaries. Reproduction by written authorization only. © 37

NETWORK SOLUTIONS

NETWORK DESIGN

• Number, location and size of

physical nodes

TRANSPORT FLOW OPTIMIZATION

• Use of optimal transportation

routes, carriers, equipment

INVENTORY OPTIMIZATION

• Balance inventory across network

• Establish optimal inventory level

PROCESS OPTIMIZATION

• Leaning out processes

• Leveraging technology to

automate processes

GREEN LOGISTICS SOLUTIONS

• Measuring logistics CO2 output

• Reducing overall footprint

PACKAGING SOLUTIONS

• Package impact assessments

• Optimized packaging solutions

PRODUCTION LOGISTICS

• Logistics solutions that optimize

materials management


TRANSITION & IMPLEMENTATION

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CUSTOMER


• Promote strategic and operational efficiency,

predictability and flawless execution

• Proven track record of driving direct and indirect costs

out of customers’ supply chains

• Single point of accountability

• Integrated product, service and geographic support

• Innovative and proactive focus on continuous

improvement

• With global support, Account Managers are able to

focus on customers’ strategic business challenges

ACCOUNT MANAGEMENT

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SUPPORTING SERVICES


SERVICE PROVIDER MANAGEMENT

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INTERNAL STRATEGYTo have the best trained and most knowledgeable professionals in the industry, and to provide development and leadership opportunities to all our staff

CAPABILITIES

• Provide 52 hours of meaningful training to all

employees each year

• Combine on the job (OTJ) activities

to transfer skills and knowledge to

the workplace

• Encourage a culture of mentorship

EXTERNAL STRATEGYTo provide educational opportunities for our customers

CAPABILITIES

• Global Logistics Conference (GLC)

• Focus groups

• Seminars

• Training classes on industry topics

TRAINING

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Pursuing sustainable business practices is essential to achieving our mission of excellence in global logistics

• The program is based on three pillars: Social

Responsibility, Environmental Stewardship, Health

& Safety

• District teams implement local programs for

each pillar

• Seek sustainable processes within our customers'

supply chains and across the Expeditors network

SUSTAINABILITY

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• Organization and

Leadership

• Risk Assessment

• Training

• Emergency Response

• Fire Prevention

• Manual and Mechanical

Handling

• Working Environment

• Monitoring

• Review and Audit

• Incident Reporting and

Review

• Service Provider Safety

HEALTH & SAFETY

Our people place Health and Safety at the forefront of everything we do.

Our global program focuses on eleven elements


EXPEDITORS’ SECURITY STANDARDS

• Based on government and industry standards implemented globally

SUPPLY CHAIN SECURITY

• C-TPAT Tier II -Certified in 2003, Validated Since 2004

• 10 AEO Program Certifications in Europe

• PIP Program Member Since 2003

ENHANCED SECURITY SOLUTIONS

• Customized solutions focused on vertical industries

• Protocols and technology for tailored solutions

SECURITY

Documents

Company Overview - NASSCOMold.nasscom.in/sites/default/files/2016 Company Overview.pdf · • Value-driven innovative solutions • Consistently high levels of operational performance