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"It is easier to build strong children than to repair broken nation."
Company Profile
ETIMAD GROUP
CHILD HEALTH CARE PROGRAM
"It is easier to build strong children than to repair broken nation."
FOUNDER MESSAGE
Welcome to Etimad Group. We operate Pakistan first School Child Health
Care Program, and our focus is on delivering quality care and value for
money.
We play a key role in improving the Child Health of Pakistan, by providing
access to quality elective health examine services for more than 10,000
children each year. This represents about one percent of the private
school’s students in Karachi, Sindh.
Across a wide range of medical specialties. Our Health Program network
spans the length and breadth of Karachi and consists of three wholly-
owned Health Offices, as well as innovative joint venture hospitals and
specialist facilities operated in partnership with leading medical specialists.
Our business operates on a not for profit basis, and is owned by the Etimad
Group. Although we operate independently, with a separate Board of
Directors, we make up part of the Etimad Group of businesses that include
World Fashion Mania, Smart Houses, Interior Decorator (Tahzeeb) and
Child Health Care Program
The Etimad Group reaches more than 0.1 million Pakistanis each year,
making it one of the country’s most well-known and trusted healthcare
brands. Its range of products and services, combined with a not for profit
focus and significant size and experience, gives Child Health Care Program
(CHCP) a unique and important role in the Pakistan health sector.
Since we were established in 2015, CHCP has grown in both size and scope
of services offered. We’re passionate about achieving our vision: “to provide
a growing number of Pakistanis Children with high quality and affordable
private health care.”
Muhammad Imran Khan Chief Executive Officer
"It is easier to build strong children than to repair broken nation."
Content
General Information About Company 4
Child Health Care Program Vision 4
Child Health Care Program Mission 4
Child Health Care Program (CHCP) Objectives 4
What we do 5
A focus on children, not profits 5
Strength through partnership 6
Investing in technology 6
Background 7
Mapping of the CHCP 8
Etimad Group Services 9
CHCP Services 9
Consumers 9
Team Members 10
Infrastructure 10
Quality Assurance 11
Impact of Child Health Care Program 11
Conclusion 12
"It is easier to build strong children than to repair broken nation."
General Information About Company
Company Name: Etimad Group
Registered Address: 515 Hoor Centre, Opposite City Court, Karachi, Pakistan
Operational Operational Address: Office No 502, Al Amin Tower, Nipa Gulshan-e-Iqbal, Karachi, Pakistan
Contact Numbers: + 92-21-34832147-48
Banking Relation: Standard Chartered Bank, Pakistan, Account No: 01-1724745-01
NTN Number: 4397328-7
Web: http://chcp.etimadgroup.com
E-mail: [email protected]
Child Health Care Program Vision
We’re passionate about achieving our vision: “to provide a growing number of Pakistanis Children
with high quality and affordable private health care.”
Child Health Care Program Mission
The mission of Child Health Care Program is to provide high-quality, comprehensive healthcare
services to children, regardless of their ability to pay, and to continuously improve the health and
wellbeing of children.
Child Health Care Program (CHCP) Objectives
1. To promote and improve pastoral production system with consequent dependence on sustainable
utilization of environmental resource.
2. Exploit and manage natural and human resource to its full potential for ecological gain.
3. Involve the community in the conservation of communal resource through strengthening the
institutional framework.
4. Facilitate community-based project.
5. Integrate the already existing project for improvement of child living and health standards.
6. Provide proper health care and initiate self-employment opportunities.
7. Initiate food self- sufficiency strategies and funding.
8. Child sponsorship programs to improve Education and Health in the area.
9. To rehabilitate children displaced as a result of drought
10. To improve children health.
11. Focus on rural children in development activities and their participation.
12. Increase Community health awareness.
13. Create forum for discussion, exchange of ideas on problem affecting children and their solution at all
levels.
14. Networking with other Hospitals at both National and International level.
15. Introducing new simple and advanced technologies to improve health structure of hospitals of
Pakistan.
16. Provide health training to rural women to influence their nomadic lifestyle.
17. Enlightening the community on the civil rights.
18. Advocacy and legal representation of children.
"It is easier to build strong children than to repair broken nation."
What we do
By bringing together specialist capabilities and high-performing nursing teams, Child Health Care
Program provides the infrastructure for private elective child health examine to be performed
throughout the country. These ‘centers of expertise’ include modern and well-medical Doctors,
Specialist and staff.
Over 50 Doctors and health specialist use these centers facilities in their private practice. While
Child Health Care Program does not employ doctors directly, all medical specialists complete a
credentialing process before providing services to the child to one of our panel schools.
Collectively, our CHCP employ around 60 Registered Nurses as well as 50 other healthcare
professionals, and administrative and support staff. Our Karachi-based Office provides strategic
and business management support across a range of areas including clinical safety and quality,
procurement, accounting and finance, facilities management, human resources, payroll, business
development, marketing and IT support.
Our aim is to help specialists deliver elective health examine services to as many regions as
possible, so our offices are strategically spread from Karachi to Peshawar. The majority of patients
are referred by our medical specialists to their local doctor’s clinics or hospitals. Our patients are
majority from the private schools of Karachi which include self-funding patients, and patients whose
surgery is funded under the public system. We contract with public healthcare funders.
A focus on children, not profits
Our business philosophy is based on our not-for-profit principles.
This means we’re focused on the needs of our patients and employees, not stock market investors
or offshore owners. Surpluses are invested in expanding and upgrading medical facilities and
services for our patients, and developing our employees.
This allows us to balance our twin goals – to provide superb facilities offering the highest standards
of care, while also making our services as affordable and accessible as possible.
CHCP aims to be an ‘employer of choice’, by offering world-class clinical environments and staff
support. We are committed to developing Pakistan surgical nursing workforce through our Nursing
Council accredited professional development and recognition programme. We also actively
promote blended learning, supported by e-learning websites and related education programmes.
On behalf of our patients, we champion the delivery of high-quality healthcare that represents value
for money. In line with this, we work with insurance companies and other funding organisations to
develop fixed price arrangements for common surgical procedures.
"It is easier to build strong children than to repair broken nation."
Strength through partnership
One of our core strengths is the partnerships we’ve formed within the private health sector.
In addition to our wholly-owned child health care program offices, we are involved in a number of
joint venture businesses. These range from outpatient single-treatment facilities, to cross-
specialty campuses with inpatient services. Working in partnership with the public health sector is
an important aspect of our role, and we value the opportunity to provide resources and support.
CHCP provides elective health examine to thousands of children each year. Our efforts to
promote effective collaboration with the public and private sector help us to further achieve our
vision and to make a positive difference to the health and wellbeing of all Pakistani Children.
Investing in technology
CHCP in future will invests in new technologies and facilities to respond to the increasing
complexity of medical procedures, and the evolving needs of our patients.
CHCP will install one of the most advanced and flexible hybrid theatre facilities in the private
sector, in Pakistan major cities and then in rural parts. The new hybrid system allows for pre- and
post-operative imaging to be carried out in the theatre, reducing the need to transfer the patient to
another room for diagnostics. As well as allowing systems to be positioned as the surgical teams
require - allowing more space for clinicians, less interference with anesthesia set-ups, and better
patient access for the surgical teams. CHCP in Karachi will be the first in Pakistan regarding the
facilities to install a new ‘Black Diamond Video’ system. The BDV technology integrates the digital
information captured in the operating room, and allows surgeons and theatre staff to call it up and
view it using touch-screen controls and leading-edge technologies. It provides surgeons with an
enhanced view of patient anatomy, which is particularly helpful with minimally invasive techniques
ROBOTICALLY-ASSISTED SURGICAL SYSTEMS
Surgeons will perform prostate surgery and gynecological procedures at associated hospitals and
medical centers were some of the first in the country to make use of the ‘da Vinci robot’ for
robotically-assisted surgery. Our CHCP will upgraded and installed the system in partner
hospitals and medical centers by 2019, to feature the new da Vinci Si robotic system. The
technology not only enables a range of surgical procedures to be performed through very small
incisions but also offers improved vision optics and surgeon controls which enable a wider range
of operations. The robotically-assisted surgical techniques, known as minimally invasive surgery,
offer the potential to reduce pain and recovery times for patients while enhancing the surgeon’s
already precise skills.
HARNESSING THE POWER OF 3D
A state-of-the-art 3D HD surgical video system will be installed at CHCP partners hospital and
medical centers in Karachi, which will have the ability to transform the way laparoscopic surgeries
that will carry out and will be the first of its kind to be commissioned in Pakistan .This system
essentially provides a realistic view of the tissue being worked on, leading to increased precision
and accuracy and consequently may reduce the amount of time a patient spends under general
anaesthesia and in hospital.
"It is easier to build strong children than to repair broken nation."
Background
Operation: Child Health Care Program founded and incorporated in Pakistan in 2015 under its
parent company named Etimad Group. It provides Child Health Care related service to schools
regarding diagnosis of different diseases in children and also provide food nutritious plan
according to their health screening findings. Up until today it already successfully operated in
schools for the last two years and screening medically more than 10,000 School Kids every year.
We are moving forward to achieve heathier society concept in Pakistan.
Organogram:
CEO
Accounts and
Finance
HR Department &
Training
Head of
Department
Operations
Head of
Departments
Head of
Consulting
Head of Sales &
Marketing
Managing
Director
Board of Directors
& Members
Head of Customer
and Technical
Support
"It is easier to build strong children than to repair broken nation."
Mapping of the CHCP
The is headed by a Head of Department CHCP who has overall responsibility for defining
policies, strategic direction, regulations, norms and standards. Decision making is centralized.
The Director is the administrative head, functioning as the chief executive and accounting
officer. The Director is responsible for the proper functioning of all sections of the CHCP. The
Chief Medical Officer is responsible for all technical and professional functions of the Child
health service. Below figure shows the structure of the CHCP.
Structure of the Child Health Care Program
Head of Department CHCP
Director CHCP
Chief Medical Officer
Health Policy & Planning
Mental Health
Services
Pharmacy Service
Secondary Health Service
Financial Mgt
Technical Services
Mgt
Administrative Support & HR
Primary Health
Services
Environmental Health
Services
Health Promotion
Services
"It is easier to build strong children than to repair broken nation."
Etimad Group Services
▪ Child Health Care Program
▪ World Fashion Mania
▪ Smart Houses
▪ International Research Conferences
▪ International Universities Collaboration
CHCP Services
▪ Oral / Dental Examine
▪ Ear Examine
▪ Throat Examine
▪ Nose & Sinuses Examine
▪ Eye Examine
▪ Neck Examine
▪ Dermatological (Skin) Examine
▪ Physical Examination
▪ Nutrition & Food Menu Planning
▪ Teaching students about healthy eating and exercise
▪ Scoliosis screenings
▪ Sports physicals
▪ Counseling for mental health and emotional issues
▪ Behavioral health care to help students with attention deficit hyperactivity
disorder (ADHD) focus in class
▪ Seminars on different Health Related Issues
▪ Publish Quarterly Child Health Care Magazine
▪ Online Child Health Report
▪ Online Child Health Food Nutrition Plan
Consumers
▪ Private / Public Schools
▪ Government and Private Organization (B2B)
▪ Consumer (B2C)
"It is easier to build strong children than to repair broken nation."
Team Members
SL No Name Designation
1. Dr Imran Khan CEO
2. Dr Farhat Khan Managing Director
3. Mr. Hamza Khalil Board Member
4. Mr Pervaiz Hashmi Board Member
5. Mr. Amjad Khan Board Member
6. Dr.Akhlaq Ahmed Board Member
7. Dr. Babur Board Member
8. Mr Anjum Director Marketing & Sales (CHCP)
9. Dr Fatima Qureshi Director Operations (CHCP)
Infrastructure
The company has 50+ computers for it employees and high-speed data communication and back up
service.
Carpet Area:
3000 Square Feet space in two offices.
Adequate storage area with full security.
Equipment:
Ability to increase computers and infrastructure up to three times upon requirements.
Backup power supply.
Communication:
Wireless Broadband line for high speed communication
Wireless routers.
Video Conferencing facilities.
Manpower:
High skill technical and administrative team with proven professional and academic track records.
"It is easier to build strong children than to repair broken nation."
Quality Assurance
The CHCP has adopted Continuous Quality Improvement (CQI) as its healthcare quality
approach. CQI initiatives were introduced as early as 2016; To drive the quality assurance efforts,
the CHCP members has proposed the development of a Quality Council, whose core business is
to promote child patient safety and improve child patient care throughout the health service. The
proposed staff complement included a Quality Improvement Coordinator and quality officers.
These officers worked through the Quality Council to prepare a plan of action for quality
improvement and work with individual institutions to develop standards, policies and protocols, as
well as investigate customer complaints. The officers also advise the management on the status
of the implementation and evaluation of patient safety and quality management processes.
Impact of Child Health Care Program
The focus of Child Health Care Program is in the delivery of health care services through the
strengthening of School Child Health awareness program and the provision of mental health care,
rehabilitation services and long-term care. It was evident that the system did respond to the
prevailing health challenges associated with an increasing proportion of teenagers, a decrease in
the prevalence of chronic diseases, decrease health care costs in the face of limited financial
resources.
CHCP, not only adopted the joint frame-work for health sector development, but expanded it by
establishing ten priority areas for action within the Strategic Plan. These priorities supported the
philosophy of “health care for all children,” in the context of health sector reform. The priority
areas were: health systems development; strengthening Institutional health services; family
health services; food, nutrition and physical activity; chronic non-communicable diseases;
communicable diseases; mental health; health and the environment; and human resource
development.
The essential elements of the CHCP include: what services to provide; at what cost; at what
quality; and at what price. To achieve this level of performance in the health sector, a number of
prerequisites such as the development of evidence-based quality standards; introduction of cost
accounting methodology to establish unit costs of services; training middle and senior managers;
and developing performance standards. In addition, a number of reform initiatives currently being
undertaken by the CHCP, include: introduction of accrual accounting, multi-year budgeting, the
Performance Review Development System of performance management, and the Program to
Strengthen the Capacity of Health Sector to Manage for Results (PROHEM) system of efficiency
management have provided the context and framework for this aspect of the CHCP reform.
"It is easier to build strong children than to repair broken nation."
Conclusion
The CHCP Team Members believes child and adolescent health is important in and of itself as a measure of a society’s values and capabilities and as a direct determinant of subsequent productivity and later longevity. Timely, high-quality, readily accessible, and transparent information enables society to assess the impacts of programs and activities that may influence child and adolescent health. Such information enables society to compare the relative health of the nation’s young people and the youth of other nations, as well as specific subgroups of Pakistani youth defined by geography, race, socioeconomic status, or other characteristics, so we can make the policy and program changes that can achieve national health and health care goals. Similarly, measurement of the quality of children’s health care enables society as a whole to understand the value of investments in health care services so as to make better decisions about these investments. Quality measures reveal which systems are functioning more or less effectively for which populations, again so we can improve the performance of those systems to achieve better short- and long-term outcomes, reduce suffering, advance safety, and achieve health equity.
Recent rapid increases in scientific information about the development of health, the role of prenatal and early childhood health on adult health outcomes, and the importance of predisease pathways that begin in childhood provide powerful evidence about what is likely to be learned from more detailed, systematic, and longitudinal efforts to measure the multidimensionality of children’s health. This growing body of empirical evidence also suggests that as more is understood about how different internal and external influences program the development of biopsychosocial pathways, more effective and appropriate prevention and intervention strategies can be designed, targeted, and implemented.
It cannot be over emphasized that a truly effective international preparedness and response coordination mechanism cannot be managed nationally. Global cooperation, collaboration and investment are necessary to ensure a safer future. This means a multi sectoral approach to managing the problem of global disease that includes governments, industry, public and private financiers, academia, international organizations and civil society, all of whom have responsibilities for building global child health care program.